Volunteering Management Jobs in Bristol, City Of Bristol
Location: Either in one of our global offices (Bristol or London - UK, Kenya, Madagascar, Belize, Indonesia, Timor-Leste, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Tanzania)
Closing date for applications: 31st October 2024
Contract status: Global post, full-time
Start date: As soon as possible
Contract duration: 1-year fixed-term contract
Remuneration: circa £23,700 gross per annum (UK); circa Ksh780,000 gross per annum (Kenya); circa MGA 9,600,000 net per annum (Madagascar); circa BZD 20,400 gross per annum (Belize); circa IDR 77,293,000 gross per annum (Indonesia); circa USD 4,060 gross per annum (Timor-Leste); circa XOF 3,240,000 gross per annum (Senegal); circa TZS 11,176,000 gross per annum (Tanzania).
Salary Band: E2
We rebuild tropical fisheries with coastal communities
Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.
Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe.
Summary job description
We are currently recruiting an administrative assistant to support our Donor Stewardship team to ensure effective grant management and fundraising delivery. This is an exciting opportunity to join an ambitious and growing team in a support function. Reporting to the Global Project Development Manager, this is a full-time role on a one-year fixed-term contract. The role will require working closely with overseas colleagues.
The successful candidate will be a motivated, proactive, and highly organised individual with excellent knowledge of administrative systems. You will demonstrate a proven track record through employment and/or volunteer experience of prioritisation, multi-tasking, flexibility, adaptability, and exceptional oral and written communication skills. You will thrive in dynamic, fast-paced, and ambitious environments and ideally have a proven track record in communicating effectively and professionally and managing competing priorities to meet deadlines reliably.
We are looking for an individual who is open to new ideas, embraces innovation, and can demonstrate experience building effective working relationships. Applications will be assessed based on candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.
Please see the attached job description for full details.
The client requests no contact from agencies or media sales.
Team: Community Fundraising
Location: Scotland South (Dumfries & Galloway, South & East Ayrshire, North & South Lanarkshire, Glasgow, East & West Lothian, Edinburgh, Falkirk, Dunbartonshire, Inverclyde, East Renfrewshire)
Work pattern: 35 hours per week, Monday to Friday with occasional weekend working for events
Salary: Up to £32,013.24 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Officer:
- This role supports the delivery, growth and reach of community fundraising in a defined geographical location and supports the development and delivery of a local fundraising strategy in line with the organisation’s broader income generation objectives.
- The Community Fundraising Officer will establish, implement, develop and maximize all community fundraising opportunities, increase income, deliver exceptional supporter stewardship and exemplary volunteer management, working collaboratively with the Community Fundraising Hub Manager and Community Fundraising Volunteer Team Leader to build on past successes and develop a diverse pipeline of community fundraising events and activities that respond to local audience needs.
- The role will also build and develop exceptional fundraising relationships with supporters and volunteers within the defined geographical location to harness the power of our local footprint and raise income and awarenes
About the Community Fundraising team:
- We sit within the Community Events team
- Our team is responsible for leading and supporting community activites to drive and grow our community fundraised income.
- We currently have a team of 30+
What we’re looking for in our Community Fundraising Officer:
- Evidence of raising funds in a community fundraising environment
- Planning, organising and delivering campaigns, activities and plans including marketing.
- Evidence of working to and achieving objectives
- Direct experience of working with volunteers
- A valid UK driving license and access to a car
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 21st October 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
The Churches Conservation Trust (CCT) has an international award-winning reputation in heritage conservation and regeneration for its own estate. For this reason CCT has been contracted to deliver a programme of work for Historic Chapels Trust (HCT). HCT owns and cares for 20 of the most significant Nonconformist and Catholic chapels no longer in regular use by their congregations, all listed at Grade I and Grade II*. Key to the project is management of the assets, funded by the National Heritage Memorial Fund (NHMF) through their Cultural Assets Fund (CAF).
As a member of CCT’s national Conservation team you will be the main point of contact for all chapel maintenance related issues, liaising closely with contractors, local groups and volunteers. Alongside the Conservation Projects Manager for Chapels you will deliver the maintenance programme, including regulatory and legal compliance, as well as deal with utilities and insurance of chapels. 10 of the chapels are in our North region, 6 in our West region and 4 are in our South East region.
You will have previous experience in the field of historic buildings maintenance, repair or property management. You will be an effective communicator, be able to plan and deliver your own workload and also work as part of a team. As you’ll be working at chapels throughout England it is essential you have a full driving licence.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on 4th November 2024
The interviews will take place in London on 15th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We are looking for a three experienced Face to Face (F2F) Managers for the Northeast of England, Scotland and the South Coast of England to join an award-winning charity.
About the roles
These roles each manage a team of face-to-face fundraisers who will sign up regular supporters, an opportunity to develop a talented team of fundraisers and inspire many new supporters for this lifesaving charity.
You will manage and develop a portfolio of fundraising locations either for:
The Northeast coast of England, from Berwick-upon-Tweed to Humber.
The South central region from Weymouth to Brighton
Scotland on the East coast (Scottish boarders to Aberdeen) with main hubs of activity in Edinburgh, Dundee, Aberdeen.
The team meetings will be in person 3 times a year and you will be on the ground with your fundraising team & colleagues 1 day per week.
As a F2F Manager you will be tasked with focus on the following areas:
Recruit, train, and performance manage a team of motivated paid F2F Fundraisers.
Measure and analyse Key Performance Indicators (KPIs) such as fundraising targets and budgets.
Create and execute detailed delivery plans, mitigating for risks and opportunities.
Maintain and develop internal and external stakeholder relationships.
About you
We are looking for a motivated and focussed candidates with a full driving license
Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
Experience in managing own workload and prioritising & adapting to reactive work.
Ability to manage budgets
Good understanding of Microsoft packages such as Excel, Word & PowerPoint.
Experience in face-to-face fundraising either from having been working for a charity or a fundraising agency.
You will receive the following benefits:
A company car & mobile phone will be assigned to you to help you perform your role
Generous holiday entitlement 26 days annual leave plus Bank Holidays
Accommodation support, ongoing training and development, mental health and wellbeing support with bi-annual staff feedback surveys & employee forum
Access to occupational health services
Outstanding pension scheme (contributions of up to 16% of basic salary)
Life assurance
Health and dental cashplan
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Fundraising Engagement Manager – South & West Yorkshire
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £30,753
- Hours: 35
- Contract type: Permanent
- Location: Homebased within South & West Yorkshire area
- Closing date: Sunday 20th October 2024
- Phone interviews: w/c Monday 21st October 2024
- Panel interviews: w/c Monday 28th October 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Fundraising Engagement Manager to join our Regional Fundraising team.
This is a role of variety, opportunity and innovation, and we are looking for someone who embraces change and constantly strives to achieve more.
You will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Regional Engagement’ team and we need someone with natural customer service skills who wants to deliver an excellent experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
South & West Yorkshire is an area filled with some of our most committed supporters but there is still so much opportunity to grow corporate support across the counties. Our Social Workers support families from Sheffield and Leeds hospitals, so building relationships with these teams are a must.
Candidates should live within South & West Yorkshire, in one of the following counties: Bradford, Doncaster, Halifax, Leeds, Sheffield, Oldham or Wakefield.
Candidates who live outside of these counties should highlight an intention to relocate to the area in their application form for their application to be considered
This role is subject to a criminal record check. In the event of a successful application a basic record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.
- To plan, monitor and report on your budgeted income with a constant eye on contingency planning to ensure annual targets are achieved
- To steward our most committed supporters and deliver excellent supporter experience
- To be a key, valued member of your regional team and UK wide team.
- To identify, cultivate and secure partnerships and donations within your area
- To work with your local service team/s to build and maintain strong and effective working relationships
- To be the first point of contact for service user families, to offer opportunities to them and their networks to engage with the wider charity as they would like I.e. fundraising, volunteering, sharing their story
What do I need?
- A proven track record of delivering amazing customer experiences
- Experience of relationship management in either a charity or corporate setting
- Ability to work within a financial target-based setting, and experience of reaching/exceeding set targets
- Demonstrable experience of winning new business
- Experience of managing own workload
- Proven ability to manage/complete projects
- Able to ‘make the ask’ for support and to influence/negotiate
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Natural storyteller
- Strong prioritisation skills
- Great communicator
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Integrity
- Team player
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.
To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Commercial Development Consultant
Location: Homebased with weekly UK-wide travel
Department: Trading Support
Contract type: Permanent
Hours: 35
Salary: £40,982.00
Who are we?
The National Union of Students (NUS) is a voluntary membership organisation which makes a real difference to the lives of students and its member students' unions.
We are a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity.
What we do
NUS Services Limited (NUSSL) is the leading purchasing group serving students’ unions and the educational sector.
NUS Services being the commercial arm of the National Union of Students, resourcing the student movement through three core services: purchasing, commercial development and infrastructure support.
Owned by students’ unions and NUS, all of NUS Services work is membership-led and driven by powerful commercial intelligence, making it the gateway to the student market.
What’s the job?
We are searching for a talented commercial operator to join the team as Commercial Development Consultant. The role is fast paced, working with students’ union commercial teams around the UK, with frequent travel and some nights away involved.
A key part of the role is to initiate, grow and maintain engaging relationships with member students’ union commercial teams across retail, licensed hospitality and food service environments to enable them to grow their profitable contribution in a compliant, insight-led way.
The role has responsibility for implementing our inhouse compliance programmes, ensuring improved understanding and awareness to create programme longevity and continued benefits for both members and suppliers.
Our members take part in the Best Bar None accreditation, demonstrating that their licensed spaces are being operated in a safe and responsible manner. The role holder would therefore become a Best Bar None assessor and complete a number of in person assessments during the year.
Who you are
A talented operator who has experience in the commercial world of hospitality (catering and licensed), retail experience would be a bonus, either within a Students’ Union or a high street operator.
You will have held roles where you can demonstrate a vast knowledge of operating commercial outlets whilst controlling costs, managing margins, and delivering great operating standards.
Understanding the market is key as you’ll be helping our member students’ unions to interpret current trends and develop them into successful action within member commercial operations.
Having a good eye for detail and understanding the need for compliance comes easy to you, along with the skill to challenge where non-compliance may be apparent, so you’ll have strong interpersonal and influencing skills and be a good communicator.
Why apply?
As well as a great place to work, we offer a range of benefits including:
- Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
- Enhanced sick, maternity, paternity, shared parental and adoption pay
- Health Cash Plan
- Pension scheme with employer matched contributions up to 6%
- Employee Assistance Scheme
- Cycle to Work Scheme
- Childcare Allowance
- Paid volunteering days – three days per year for full time staff
Committed to Inclusion
We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
Please apply via our online application form, we are unable to accept CVs.
Closing date for applications is Sunday 3rd November 2024 (23:59).
If you’re successfully shortlisted, we’ll see you at an interview on either Wednesday 13th or Thursday 14th November 2024.
REF-217420
If you have a customer-focused mindset, experience of managing events, and a knack for building relationships, we have an opportunity to join our passionate and driven Fundraising team on an initial 12 month contract.
The pandemic pet boom, poor breeding practices and the rising cost of living mean that rehoming centres, like Bath Cats and Dogs Home, are contending with unprecedented numbers of animals with complex medical and behavioural problems.
Now, more than ever, we need the support of the community around us to ensure that every cat and dog has the opportunity to enjoy a healthy life and a happy home.
The Fundraising and Partnerships Assistant will support the Corporate Partnerships Manager and the wider Fundraising Team to deliver and develop our engaging programme of events, and exceptional supporter care and stewardship.
In return, you’ll play a key role in a passionate and driven team. You’ll work across the charity and immerse yourself in the world of animal welfare, in order to provide a first-class experience for our supporters.
We commit to being kind, inspirational, dedicated, open and honest, and expert. If our values match your own, and you are inspired by the work that we do, then we’d love to hear from you.
Key responsibilities
• Provide excellent customer care to supporters, community groups, team, and volunteers.
• Plan logistics, and delivery of events like the Bath Half Marathon.
• Build strong relationships across the charity to deliver events and respond to queries.
• Deliver engaging communications to enhance supporter experience.
• Co-ordinate and deliver tours of the BCDH, including animal care demonstrations.
• Support our incredible Volunteer Community Fundraising groups to meet income targets.
• Manage income processing, coding, and reconciliation of donations.
• Ensure supporter data is securely managed in line with GDP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have skills in community engagement, providing advice, support and training? Could you motivate and support local communities to engage with their local railways and sustainable travel?
We’re looking for a community rail support officer to support our network of community rail partnerships (CRPs) and station adoption groups in the Midlands and East of England.
About us
Community Rail Network is a not-for-profit organisation, working across Britain, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 75 community-based partnership organisations, and around 1,200 station friends volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence with families and disabled people, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic staff team of 22 people works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
About this role
The purpose of this role is to provide support and advice to community rail partnerships and groups on delivering maximum benefit within and with their communities, working collaboratively with the railways and wider partners. The role will support our members across an area covering the West Midlands, Central England and East Anglia, so it is desirable for you to be based in this area.
You’ll be comfortable engaging and advising local groups and communities to extend existing and set up new initiatives, and to reach wider audiences with an evidence-led, place-based approach. As well as supporting local groups, you’ll work closely with the rail industry, and wider third and public sector partners to ensure collaboration and shared success.
Main responsibilities
1. Provide direct support and advice to CRPs and their officers, and other community rail groups in the region. This includes responding to queries and requests, passing on specialist queries to other members of the team, and providing proactive support through an annual planning and accreditation process and as set out in our plans.
2. Support the development of skills, confidence and effectiveness across the network of CRPs and station groups, helping them to increase their positive social, environmental and economic impact, including through referral to our training, events and resources.
3. Support the development of emerging community rail partnerships, station friend groups and community-led stations and railway-related projects in the region.
4. Helping our members to work effectively with rail, transport, local government and community partners, supporting effective relationship building and showing positive leadership and insights on community rail within the region.
5. Work with our regions support manager on delivery and monitoring of our grant schemes, and support CRPs and groups in the region to apply, deliver successfully and report back on funded work.
6. Gather and share examples, feedback and insights from our members across the region, to facilitate best practice sharing and confidence across community rail and to feed into our communications, resources, events and public affairs work.
7. As a member of the Community Rail Network team, participate and contribute to our wider work as relevant, such as Community Rail Week, our annual conference and Awards.
Skills, competencies and experience
1. Skills in supporting community engagement projects; an understanding of and confidence in using community engagement, local communications, project planning and evaluation techniques
2. Interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive
3. Excellent writing and presentational skills
4. Awareness of sustainable transport and social inclusion, and an appreciation of the importance of rail, sustainable travel and mobility to communities
5. A demonstrable ability to manage time effectively and juggle a range of activities in an organised and professional manner.
6. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
7. IT literate with a good working knowledge of Microsoft Office, the internet and social media
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Other information
The community rail support officer reports to our regions support manager within the Support and Development team. This is a new position, expanding our small team.
The role is 3.5-4 days per week (25.9 to 29.6 hours) with a degree of flexibility and out-of-hours working (evenings and weekends). It is home-based, but with regular travel (including occasional overnight stays) across your region and occasionally beyond for member meetings and events and to take part in our wider national activity. Applicants will need local access to a train station to enable rail-based travel for work as needed, including good links across the Midlands and East of England.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Role purpose
As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.
You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.
In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.
This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.
Main duties and responsibilities
1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.
2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.
3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.
4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.
5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.
6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.
7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.
8. Develop management practices that support consistent programme delivery and high-quality outcomes.
9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.
10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.
Head of Department Duties and Responsibilities
1. Implement the “one company” vision/culture and demonstrate its impact.
2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.
3. Be accountable and responsible as required on projects to deliver the foundation’s vision.
4. Implement and develop appropriate business management capabilities and practice across the organisation.
5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.
People Management Responsibilities
· Research Manager
· Local Delivery Lead
· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities
Key Relationships
Internal
· Director of Engagement (line manager)
· Direct reports: Local Delivery Lead and Research Manager
· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.
· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.
· Innovation Officers
· Finance Manager
External
· Strategic partners including organisations such as Sport England.
· National and regional network and delivery partners.
· Key local delivery centres
Skills, experience and knowledge
Essential
· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.
· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.
· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.
· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.
· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them
· Experience of senior decision making, leading a department or project team.
· Experience of proactively and effectively establishing and managing stakeholder and partner relations.
· Analytical thinking and evaluation skills
· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.
Desirable
· An understanding of resource planning requirements
· Process improvement and change management experience.
· Experience of collecting, analysing, interpreting, and presenting data and insight.
· Experience of programme innovation, development, and design
· An understanding of the sport and physical activity landscape in the UK.
· Experience of informal education or skill development programmes
· Experience of risk oversight.
Personal qualities
· A confident, collaborative leader that wants to make a positive social difference.
· Pro-active with the ability to work on own initiative collaboratively and independently.
· Effective and confident communicator.
· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.
Full driving license and ability to drive is required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for:
We are seeking an individual located in Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
· Establish new Peer Support Groups across a diverse range of communities
· Supervise a small team of Peer Support Development Officers
· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.
· Maintain current Peer Support Groups, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated development staff.
A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups.
- Recruit and retain support group leaders to develop their peer support groups.
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
- You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team.
- Help set clear objectives to achieve targets and outcomes.
- Actively encourage personal development and learning.
- Increase efficiencies and impact across the team.
- Ensure good team induction processes and systems are in place.
- Role model Kinship values.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
- Excellent communication and engagement skills, with good attention to detail.
- Full driving licence and use of a car for work purposes.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: 1st Interview Week Commencing 4 November
2nd Interview Week Commencing 11 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Remote based with travel, part-time role - an exciting opportunity - at a busy, dynamic and growing cancer charity – as part of ABC UK's Patient Support Programme.
Part-time flexible (likely minimum 18.5 Hrs p/w), salary £27,000 pro-rata, 20 days annual leave pro-rata, 3-month probationary period.
Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments. Over 22,000 people are diagnosed each year in the UK – there is a high level of recurrence. There is a lack of information and support for patients. With your help, Action Bladder Cancer UK can radically improve this.
The role
ABC UK is an established charity, with exciting new projects. We have an active network of volunteers, a full time Chief Executive and core staff and a range of project staff. You will report to Chief Executive ABC UK and will work closely with our ABC UK Patient Support team, ABC UK trustees and patient volunteers.
The role supports ABC UK’s core Patient Support Programme. We provide information and support for those with bladder cancer, a direct patient support service, help establish and sustain support groups for bladder cancer patients, provide patient information about bladder cancer to patients and major centres of bladder cancer treatment, and run bladder cancer information events (both online and face to face). We also work to increase our networks with health professionals, to help them support their patients. We run the ABC UK Education Programme for health professionals and you will be involved in planning and delivering nurse education events. We want to build our networks both regionally and nationally and to be responsive to the need for information, awareness and support for those with bladder cancer, and the health professionals treating them. We now want to add to the team to increase our impact even further.
You will work remotely, however very much working as part of the Patient Support team, and working closely with other colleagues and volunteers, with regular catch-up meetings (online) and occasional face to face team meetings. You will also be required to travel as necessary for meetings and patient or health professional events and to help create and sustain our networks with health professionals and cancer support services. You will be based in the North of England and within easy travelling distance of centres such as Sheffield, Leeds, Hull and further North and adjacent counties. We may consider candidates outside of these regions, if they have directly appropriate experience and skills.
Who we are looking for…
You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations. The successful candidate will:
- be friendly and approachable, able to work flexibly, with resilience and efficiency and to be professional at all times and be able to work to our very high standards;
- be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms;
- ideally have some health service or charity experience - not essential but preferable;
- be required to understand the structure of the NHS;
- have experience of working from home – a self-starter and organised – you will be a worker and willing to get stuck in and show results;
- be able to work remotely with line manager, other team colleagues, volunteers, patients and ABC UK administration office;
- be able to attend meetings as required and also travel as necessary for engagement with hospitals/patient support groups, events etc;
- be good at building networks and maintaining useful relationships;
- promote the work of ABC UK and work to raise awareness of bladder cancer;
- be confident at presenting and talking to groups of people – whether general public, patients or health professionals;
have experience and understanding of working for a small organisation.
A varied role, you will have the opportunity to work to develop and shape your role as part of our team.There is potential for the role to grow, or hours worked to increase over time.
Skills
You will need to:
- be able to communicate effectively with health professionals, other charity professionals and bladder cancer patients both face to face and via phone or email;
- have good organisational skills and be disciplined about working from home (it is likely you will already have experience of remote working);
- be comfortable communicating and carrying out a lot of your work by phone and email and online platforms (eg Zoom), you will have excellent verbal and written skills;
- be an excellent team member – we all work closely together as well as on own work;
- have good computer skills: Outlook, Word, basic Excel, maintaining a database, Zoom etc;
- have experience of organising and attending events (preferably for patients or within a health environment); be happy to speak at events. Have experience of online events;
- be able to work with and organise volunteers;
- be able to travel for meetings and events as required (occasionally out of office hours);
- possess a clean driving licence and have easy access to a car (mileage will be paid).
Key Responsibilities
Networking
- Contact point for Hospitals/Urology Depts/Cancer Centres. Making pro-active contact and arranging supply of bladder cancer patient information and building relationships on a regional basis;
- Building contacts with specialist urology/cancer nurses, making them aware of ABC UK and our resources;
- Maintaining up-to-date contact database: including major urology departments, cancer centres, regional cancer networks etc;
- Regional contacts (working with volunteer patient advisors) – including regional cancer networks/charities etc – to build local networks;
- Co-ordinating periodic mailings of ABC UK patient information materials to hospitals/urology services (mailing handled by central admin).
Events
- ABC UK runs both face to face and online events. Organising and attending ABC UK patient and health professional events, working as part of a team with other ABC UK Patient Support Officers and volunteers;
- Occasional attendance at/involvement with regional cancer events, health professional and/or patient or well-being events (including taking the ABC UK stand to such events);
- You will also be required to present at events on occasion – both online and face to face;
- Organising, development of (with colleagues) and participation in ABC UK online patient events and face to face events, and ABC UK health professional events both online and face to face.
Patient Support Groups
ABC UK works to help set up and maintain support groups for bladder cancer patients – these groups are self-running, often linked to a major hospital.
- Help maintain database of Groups: contact details, details of meeting etc – including information for updating ABC UK website and ABC UK social media;
- Acting as ABC UK contact point for bladder cancer patient support groups, including making presentations;
- Pro-actively maintaining regular contact with PSG’s – re supply of ABC UK materials, updating info, ascertaining needs re other materials or support required and developing best practice case studies;
- Working with health professionals wanting to set up new groups, periodically attending group meetings and meeting volunteers.
Patient Materials
Working with ABC UK Executive, ABC UK Patient Support team and patient volunteers on the development of patient information materials both on-line and in print.
Communications
- News Updates: contributing as part of a team on regular news updates for health professionals, support groups and patients;
- Social media: working as part of a team on increasing ABC UK social media presence.
This job description defines the main areas of work, although as we are a small organisation and are also developing new activities, you may be asked to help with other areas of ABC UK's work from time to time.
Job Title: Head of Operations
Salary: £40,221 (NJC SCP 32) per annum (pro rata)
Benefits: Health and Wellbeing cashback scheme, company sick pay and an annual leave entitlement of 25 days + bank holidays in addition to mental health days.
Hours: 0.8-FT (28 - 35 hours per week) flexible arrangements will be considered
Contract: Permanent
Location: Bristol office based with some flexibility for remote working. Please be aware Wednesday is a compulsory office day and the successful candidate must be available for in-person meetings.
About Us:
Self Injury Support (SIS) is the leading UK charity dedicated to supporting individuals affected by self-harm. We understand that self-harm is not a standalone mental health issue; it is also often a complex personal, social, political and economic issue. Our mission is to provide accessible, inclusive, experience-led services and evidence-based training to improve the lives of those who self-harm and the people who care for them; helping to reduce harm directly and indirectly, minimising stigma, and creating collaborative, compassionate avenues for change.
We are a small, ambitious charity and are looking for a someone to join our team as Head of Operations, ensuring the smooth running of our day-to-day operational services so we can continue making a difference.
The Role:
As Head of Operations, you will play a pivotal role in the strategic and operational management of SIS. You will be responsible for overseeing HR, finance, and facilities, while providing essential leadership support to the CEO. This is a unique opportunity to help shape the future of the organisation, ensuring our infrastructure is strong and sustainable.
Key Responsibilities:
- HR Management: Oversee recruitment, employee relations, and performance management processes to ensure we attract and retain the right talent.
- Finance: Manage budgeting, financial reporting, and day-to-day financial operations, ensuring funds are used effectively and efficiently.
- Facilities: Oversee the management and maintenance of our facilities, ensuring a safe, supportive environment for both staff and beneficiaries.
- Leadership Support: Work closely with the CEO, providing strategic and operational advice, supporting decision-making, and ensuring alignment with our goals.
- Compliance & Governance: Ensure we meet our legal, financial, and regulatory obligations, managing policies and risk assessments.
- Team Leadership: Lead, inspire, and develop the operations team, instilling a culture of collaboration and continuous improvement.
Who We're Looking For:
We are seeking an individual with strong operational management experience, ideally within the charity or non-profit sector. You will be a strategic thinker with excellent organisational skills, able to manage multiple priorities effectively. A passion for our cause and a commitment to supporting those affected by self-harm is essential.
Key Skills and Experience:
- Proven experience in HR, finance, and facilities management, ideally within a charity or non-profit organisation.
- Strong leadership and people management skills, with the ability to inspire and motivate a team.
- Experience in budget management, financial reporting, and ensuring financial sustainability.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- Strong understanding of compliance, governance, and risk management.
- Empathy, compassion, and a genuine desire to make a difference in the lives of those affected by self-harm.
Interview Date: 29th October 2024
Why Join Us?
You’ll be part of a passionate and supportive team, working in a rewarding role where you’ll directly contribute to improving the lives of vulnerable individuals. This is an opportunity to make a meaningful impact in a senior leadership position within an impactful mental health charity.
Researchers have identified a considerable gendered difference in the approach to applying for new job roles, with women often choosing not to apply unless they meet 90% or more of the criteria, while men are likely to apply with a 60% match. To better address this, and the women in leadership gap in the UK, we encourage all applicants to consider whether they may be suitable for the role even if they do not meet 100% of the criteria. You will have the opportunity to highlight blind spots at interview and we welcome an open discussion about where you wish to develop your skills.
For more information, please refer to the attached job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – South East and M4 Corridor
Thank you for your interest in the above role. This pack tells you more about Kinship, how we work, and details of the role and the people you will be working with. It also gives information on how to apply.
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in South East of England, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas in the South East of England which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to locations along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc.).
· Full, clean driving license/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.