Volunteering Diversity Manager Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications and Engagement Officer
Location: Birmingham, London or Greater Manchester
Salary: £26,000 – £31,000 (London), £23,500 - £29,000 (Manchester or Birmingham)
Hours: 37.5 hours per week
Contract: Permanent
Overall purpose
This is a key role that will work closely with the Senior Communications Manager, Head of Public Engagement and Senior Digital Marketing Manager.
You will contribute to the implementation of our communications, engagement and fundraising strategies, ensuring that your work is anchored in our organisational and team strategic goals. You will also be closely involved in team planning, whether it’s inputting into our operational plan or sharing ideas for new campaigns.
There are opportunities to get hands-on developing and delivering communications and fundraising campaigns to educate and inspire individuals, businesses, and other audiences. The aim of these campaigns is to help remove barriers to employment for refugees and bring about systemic change via our partnerships. Please note, we do not currently run political campaigns.
You will be responsible for creating and delivering day-to-day communications across our owned channels (social media, email newsletters, and some website content). You will also help colleagues create content for earned and paid communications that they’re leading on (press and media, digital marketing, engagement with influencers)
A team player, you will build strong relationships across Breaking Barriers so that you can source and develop content that:
- increases our visibility and influence
- showcases our impact
- inspires members of the public to help refugees build new lives in the UK
- engages and stewards our key audiences, including corporate partners, employees who advocate for refugees, individual donors, volunteers, and people of a refugee background.
You will support the Senior Communications Manager to maintain our strong brand, ensuring that all our content complies with our brand guidelines and is of a high standard.
With a good eye for detail, you will play a key role in our data management, including overseeing data on the storytelling section of our CRM, monitoring communications enquiries, and setting up and running reports. You will become a Salesforce Superuser (full training and support will be provided for this).
It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge. The Public Engagement team is fast-paced. We support each other, approach problems with a good sense of humour, and are willing to experiment and learn.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
Location: Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.
You will be able to work from home one day per week in line with Crisis’ Hybrid Working Policy. You will be expected to travel around Birmingham and wider West Midlands on a regular basis to meet with partners and stakeholders. National travel i.e., to London Head Office or other Skylights will take place on average once every six weeks.
About the role
Crisis Skylight Birmingham has been established in the city since 2010, delivering trauma informed services to our ,clients all underpinned by our commitment to Psychologically Informed Environments and supported by Clinical Psychologists.
We are a dynamic, innovative, and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. We have just begun to embark on an ambitious, new 10-year strategy, which will see our services evolve to become hubs, delivering best in class services alongside partners, increasing our influence to see systemic change to end homelessness for the people and places we work.
The Director of Crisis Skylight Birmingham will be responsible for leading and developing strategic partnerships across Birmingham and the West Midlands region. This is an exciting opportunity to develop and lead the service into our new 10-year strategy, influencing key local and national political, community and business leaders, partners, and providers to drive forward our strategic priorities all with the aim of ending homelessness. You will play a key role as a decision marker on the Client Services Senior Leadership Team, along with your counterparts from across the different regions of the UK.
About you
We are looking for an experienced, innovative, compassionate, bold, collaborative senior leader from the homelessness, health, safeguarding or associated sectors. You will have experience of building relationships with senior leaders to develop strategic partnerships with the aim of achieving strategic objectives including but not exclusively, in areas of change management, strategic development of services,.& leading collaborative partnerships that directly contribute to achieving performance targets You will have the motivation, commitment, and vision, able to influence a range of audiences and able to articulate a compelling case for change to key decision makers across the West Midlands . You will be a leader in your field, with experience of operational delivery, ensuring high quality and safe services to vulnerable adults, with the ability to provide clear leadership to your team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
If you would like to speak to someone about the role or understand more about Crisis and the work that we do, please e-mail Matthew Green, Director of Operations. Contact details can be found on our website.
Closing date: Sunday 6 October 2024 (23:59)
Interviews will take place on Tuesday 22 October 2024 at Crisis Skylight Birmingham, 303 Rhubarb Building, 25 Heath Mill Lane, Digbeth, B9 4AE.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Supporter Operations Officer
Contract: Permanent, Full Time, 35 hours per week
Salary: £33,233 - £34,894 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in operations & planning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
Join WaterAid as Supporter Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.
This role is a part of the Supporter Experience & Operations (SEO) team that sits within the Mass Engagement Department at WaterAid and aspires to deliver sector-leading supporter care, excellent supplier management and effective internal response handling operations. The team exist to champion the supporter experience across the organisation and ensure this remains consistent at every touch point.
As our organised and conscientious Supporter Operations Officer you will provide effective monitoring of our internal supporter response handling processes, including donation and query management, and bring to the role an understanding of regulations that affect the management of supporter data, and the processing of financial responses.
About the Team:
The Supporter Operations Team plays a central role in delivering an exceptional supporter experience, ensuring smooth internal and external fulfilment to maximise supporter engagement in order to meet our ambitious targets.
This role sits within the Supporter Operations sub-team, reporting into the Supporter Operations Manager. The Supporter Operations Team plays a central role in supporting our fundraising teams, to maximise supporter engagement and ensure that the fulfilment of our fundraising appeals, donor thanking and donation processes are carried out correctly and in compliance with all relevant regulations
About the Role:
In this role, you will manage the team’s workload, forecasting expected capacity to ensure that daily, weekly and monthly tasks are planned out and completed in accordance with set KPIs. As well as supporting the Supporter Operations Manager in monitoring & evaluating the performance of the Operations team using reports to investigate any unusual results/trends.
You’ll also:
- Bring to the role a keen understanding of supporter response handling, the intricacies of processing donations, Direct Debits, Gift Aid, and communication preferences
- Assist with due diligence processes within the wider SEO team, specifically focusing on internal data security practices, response handling accuracy, and adherence to relevant regulatory requirements such as those for Gift Aid or the BACS scheme for Direct Debits
- Proactively identify processes for improvement across the Supporter Experience & Operations Team to deliver efficiencies and improve the effectiveness of internal procedures
- Support campaign managers and other colleagues with any new or existing projects relating to fundraising operations, working closely with internal stakeholders, ensuring requirements are clear and fully documented
About you:
- Knowledge of the rules and regulations of Gift Aid, Direct Debit, Data protection and PCI-DSS compliance
- Strong team player. Proven experience and/ or evidence of providing support/supervision/ training to team members
- Experience of documenting business processes, and comfortable with communicating and influencing a range of stakeholders
- Experience of income processing and donor response handling
- Excellent IT skills (use of Microsoft products, particularly Excel) with ability to analyse data accurately
- High attention to detail with ability to work methodically, ensuring minimal errors, and able to problem solve should errors arise
- Ability to analyse fundraiser requirements, and capable of providing the best fulfilment solution working with internal stakeholders
- Proven problem-solving skills with the ability to listen, understand, analyse and resolve queries of a technical nature (incl. complex queries). Demonstrate an innovative approach to problem solving with the ability to implement robust solutions, taking into account future requirements
- Excellent time management skills. Proven ability to manage & prioritise own workload, conflicting tasks/ deadlines effectively and successfully
Closing date: Applications will close at 23:59 on 29th September 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday annually (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Senior Church Buildings Officer
Hours: Full time – 35 hours/week
Salary: £45,000 pa pro rata
Location: Based in our Office in North Bristol
We are seeking an extraordinary person to lead our talented Church Buildings Team here at the Diocese of Bristol! This is a new and exciting role that is key to delivering on our Transforming Church. Together Strategy.
You will be leading a small team that work with our Parishes and the Diocesan Advisory Committee to support with project, faculty consents and property management guidance.
The role is diverse covering rural, urban, modern, and historic Church buildings, halls and grounds for parishes who often face significant repair liabilities or building layouts and facilities that are no longer suited to their needs.
We’d love to hear from you if you have great interpersonal skills, a built environment or development project background and a clear understanding of Church buildings and their purpose within the future facing Church and the wider community.
Staff benefits include:
Flexible working
28 days annual leave (plus eight days statutory Bank holidays) (pro rata for part time staff)
Free onsite parking
A contributory pension scheme and life assurance
Company sick pay
Please download the Job pack via the link to our website.
For an informal conversation, please contact Lindsey McCullam via our website.
If what we’ve described above excites you and you could see yourself thriving in this role, please apply using the application form via our website.
Closing date: 11:59pm 2 October 2024
The Diocese of Bristol is committed to being a fair, respectful, and inclusive organisation. We believe that diversity enriches us and are dedicated to the promotion of equality where all are able flourish. Disabled people, and those from global majority heritage are currently under-represented in our Diocese and we welcome applications from within these groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful applicant will join a small, dynamic advice team offering advice and information to unpaid Carers in Wandsworth.
Senior Advice Office with Autism Lead
Salary: £31,786
Full Time (35 hours per week)
The successful applicant will have knowledge and experience of the issues as they relate to Carers. They will have experience of giving information and advice, particularly welfare benefits, as well as advocating on behalf of another and providing one to one support. They will have excellent communication and IT skills, and a commitment to working in the voluntary sector. In addition, they will have experience of project development, delivering frontline services and supervising staff.
Please provide a comprehensive cover letter telling us how you meet the requirements set out in the person specification
KEY INFORMATION
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours (we are happy to consider part time with 0.6 FTE as a minimum)
Start date: November 2024 (we are happy to work with you and your notice period)
Duration: Permanent
Salary: £30,900 - £34,250 per annum if based in London. £28,325 - £31,675 per annum if based in Manchester, Nottingham, Newcastle or Bristol, plus a £312 yearly tax-free work from home allowance.
Application deadline: 27th October 2024
ABOUT UPREACH
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
ROLE SUMMARY
upReach has grown quickly over the last 5 years, and our successful Income Generation brings with it a number of administrative elements, which are currently spread across numerous team members. We are investing in this new position in order to centralise those diverse admin responsibilities, with the Income and Finance Liaison Senior Officer taking full ownership of the associated processes and deliverables, and helping to establish "best practice" to support the Charity in our next growth phase.
The Income and Finance Liaison Senior Officer will contribute to the growth of upReach by working across the Income Generation and Finance teams contributing to a wide range of income and finance related activities. You will support the teams to meet income targets and deliver the 2024-27 strategic plan.
OUR VALUES
upReach upholds the following values:
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Perseverance
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Integrity
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Advocacy
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Aspiration
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Proactivity
CORE RESPONSIBILITIES
Reporting to the Director of Income Generation and External Engagement you will work closely with the Director of Finance, CEO, Finance and Programmes teams, and colleagues across the income generating and external engagement team; supporting them to meet financial targets, provide excellent stewardship and to implement key administrative and financial processes.
The core responsibilities include:
Income generation and External Engagement
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Ownership of a range of administrative tasks, including stewarding of donors and partners and support of the Development Board.
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Promptly addressing incoming queries from supporters and partners, including email, telephone and post; assist the team by managing;
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Departmental email inboxes
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Prioritising requests and responding where appropriate
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Oversee the management of contracts with partners and funders; generate, issue and follow up in a timely fashion.
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Support the timely production of monthly management reports.
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Play a key role in the complaints procedures for the department and conduct full investigations where needed.
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Work with the team to ensure all relevant data is created and maintained regularly and accurately on the CRM (Customer Relationship Management) database.
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Keep on top of developments, changes in trends and patterns, new techniques and legislation.
Finance
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Act as the key liaison point between the income generation and finance team.
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Work with Finance to identify and find solutions to bottlenecks in the purchase order, invoicing and payment process.
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Ensure that money coming into the charity can be identified and coded accurately on the CRM database and finance systems.
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Create and maintain accurate records in the finance system, including billing values, timings and dates.
Team Working
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Work with colleagues across the department and organisation.
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Lead and support rotatees (Team members on the Graduate scheme) and volunteers as required.
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Ensure upReach promotes a high performance culture and professional integrity.
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Support the implementation of business improvement and people development initiatives.
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Commit to the annual appraisal process, including deadlines and develop stretching, SMART OKRs (objectives and key results) to meet our strategic goals.
Other
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Occasional out of office work may be required in order that the organisation is able to deliver on its commitments to its stakeholders
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Some UK travel will be required from time to time
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit.
SKILLS AND EXPERIENCE
The ideal candidate should display these skills:
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Excellent organisational skills and the ability to prioritise and deliver to tight deadlines across different departments
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Strong administrative and numeracy skills
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Excellent communication skills (both oral and written)
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Problem solving and solution focussed
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A wonderful team player with a positive and enthusiastic approach
This position would be suited to individuals who are committed to upReach’s mission. We are looking for someone who is passionate about social mobility and believes that background should not be a barrier to graduate employment.
To be successful in this role, it is anticipated that you will have experience of working in a fast paced environment, and are able to demonstrate a high level administrative and numeracy skills;
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Strong relationship building and customer service experience with internal and external stakeholders.
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Experience working in a fast-paced environment.
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Ability to maintain accuracy and work independently to find solutions to problems.
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Supporting the preparation of annual budget reviews and KPI (Key Performance Indicators)/OKR reports (full training will be provided as required)
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Ability to work cooperatively with and through people to reach goals.
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High-level of computer literacy, specifically Google Suite
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Working on a variety of projects at the same time and delivering to deadlines.
TEAM CULTURE & BENEFITS:
By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture.
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave.
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, this increases to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials.
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Dedication to Staff Wellbeing through our Employee Assistance Programme
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Ethnic Minorities Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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Socio-economic Background Network
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READY TO APPLY?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close at 11:59pm on 27th October 2024.
EQUAL OPPORTUNITIES
upReach is an equal opportunities employer and does not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We support workplace diversity and believe it creates dynamic and effective organisations. We are working hard to increase diversity in our team and would particularly welcome applications from ethnic minority candidates.
ALDER HEY CHILDRENS CHARITY
Job Title: Corporate Partnerships Fundraiser
Reporting To: Corporate Partnerships Manager
Salary: £22,007 - £27,339 (£29,338 - £36,446 FTE)
Hours: 28.13 hours per week* (Flexible Working)
Duration: 14 months Fixed Term Contract (6th January 2025 – 5th March 2026)
Location: Alder Hey, Liverpool (Hybrid)
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
We have recently closed our Surgical Neonatal Appeal, having successfully raised our £3m target towards a brand new, state of the art Surgical Neonatal Intensive Care Unit (NICU) at the hospital. This year we will be fundraising towards a new Same Day Emergency Care Centre, providing an unrivalled experience for our patients and their families.
About the role:
This is an exciting opportunity to join a busy Corporate Partnerships Team. Reporting into the Corporate Partnerships Manger, the post holder will work with the Corporate Partnerships Team to deliver the corporate fundraising strategy.
The post holder will be responsible for managing a portfolio of corporate partnerships, stewarding supporters, organising and managing corporate events as well as supporting with content for corporate partner communications.
Key Responsibilities will include:
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To assist the Corporate Partnerships Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy.
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Income generation.
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Management of your own portfolio of corporate accounts which includes providing outstanding donor stewardship to maximise supporter experience, engagement and funds raised.
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Organise, manage and execute our corporate fundraising and engagement events such as our Dragon Boat Festival and Golf Day.
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To work together as a team to grow corporate fundraising income through current partnerships and new business approaches, as agreed with the Head of Corporate Partnerships.
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Utilise the CRM database to maintain accurate records for data segmentation and for income and other KPI reporting purposes.
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Create funding reports for external partners when required.
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Support and attend third-party corporate events as well as wider charity events.
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Keep up to date with fundraising trends.
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Communication and stewardship
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Work with the Corporate Fundraising Manager and Marketing Team to develop a communication plan for corporate accounts.
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Interact with corporate partners on social media, as well as creating content for platforms such as LinkedIn.
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Create stewardship/development plans for corporate partners.
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Create and deliver presentations to raise awareness of the work of the Charity.
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Deliver tours of the hospital to supporters autonomously. To assist the Corporate Partnerships Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy.
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Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
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To act as a spokesperson for the charity when required, including representing at external events as appropriate
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Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
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Any other reasonable duties as required by your line manager.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
*The charity is currently conducting a four-day working week trial, due to end on 31st March 2025. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. The trial is monitoring the benefits of a four-day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. Next steps will be agreed before the 31st March 2025, based on an assessment of the trial period; the four-day working week trial may be ended, extended or adopted permanently.
This fixed term contract is for 14 months at 28.13 hours per week. As part of our 4-day working week trial (working week Monday to Thursday) working hours required will be 22.5 hours per week if you opt to sign up to the trial and its associated conditions. If the trial was to end after 31st March 2025, the working hours required would return to the contracted weekly hours for this role of 28.13 hours per week. As part of our staff charter, we have a flexible working policy and can consider accommodating a flexible working pattern such as school working hours if requested.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:
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How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills, please do consider applying and provide details as part of your answer.
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Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification. If you have any questions about the role, please contact the People Team.
Closing date: Wednesday 16th October 2024
Interview date (to be held at Alder Hey): Thursday 24th October 2024
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employability Adviser
We are looking for an enthusiastic person to work in our Language and Learning service, providing support to asylum seekers and refugees in the Tyne and Wear region, empowering them to overcome immediate barriers, integrate with the community, and build skills for the future.
Action Foundation is an award-winning charity and an Equal Opportunity employer. We welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
- Responsible to: Project Manager (in conjunction with Head of Client Services)
- Hours: 35 hours per week (full time) with flexibility for hours and working pattern
- Salary: £26,751 – £29,536 (depending on experience) per annum plus 6% pension contribution
- Holiday entitlement: 28 days + English Bank Holidays (pro-rata)
- Contract: Full time contract (subject to passing a 2-month probation period)
- Contract offers will be made subject to the receipt of two satisfactory references and an enhanced DBS check.
- Location: Based in Newcastle but responsibility extends across Tyne and Wear, County Durham and Northumberland
Please find our job description and application form in the attachments. Once you complete application form, please submit it to the CharityJob platform OR alternatively, send it directly to recruitment mailbox.
If you have any queries or would like an informal chat about the role, please contact Mark Hall and provide your contact details.
This position will remain open until a suitable candidate is found. We encourage interested applicants to apply as soon as possible.
Interviews will be arranged as required and will take place at Action Foundation
Newcastle, NE1 2JQ.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Marking and Communications Officer
Salary: up to £32,000 per annum
Hours: 37.5 hours per week, Monday to Friday
Type: Permanent
Location: Cheadle Hulme, SK8 6RQ, on site role
Close date: 20th September 2024
Do you have a passion for storytelling and digital communications?
Are you ready to make a difference to the lives of others?
We are looking for a talented individual to join our team as Marketing and Communications Officer.
As Marketing and Communications Officer, you will create compelling content for our website, social media, and e-communications.
Additionally, you will engage with our audiences on socials and contribute to website development, including SEO and analytics.
If you're ready to make an impact in the digital realm, this position is for you!
About Seashell
Here at Seashell, we offer specialised care and education for children and young people facing severe, profound, and complex challenges such as learning difficulties, disabilities, sensory impairment, communication disorders, and Autism.
With over 200 years of dedicated service as a recognised charity, Seashell Trust stands as a pillar of expertise and support for those in need.
Located in Cheadle Hulme, Stockport, our Trust encompasses the Royal School Manchester (RSM), Royal College Manchester (RCM), as well as outreach health and family services and residential homes, all designed to provide a nurturing and safe environment.
Our exceptional facilities, which include gardens, forest school, swimming pools, hydro pools, bike tracks, and sports fields, set Seashell apart as a truly unique and inclusive learning institution.
What you’ll be doing:
Reporting into the Digital Marketing and Media Manager you’ll be responsible for the delivery of digital marketing and communications, website content and press.
You’ll help to directly build brand awareness and grow our fundraising and services which will transform the young lives of those with the most complex disabilities.
Seashell is mid transformation!
Our site is continuously growing and developing, we’re currently undergoing works to build a brand-new Royal College Manchester, so the demands of our site are ever changing, with a lot of external contractors on site.
We're looking for a Seashell Ambassador with a true passion for our charity and a commitment to expanding our impact for the children and young individuals we support. Join us in creating positive change!
What you’ll need for the role:
- Knowledge of the public, charity, education or care sectors, with a focus on fundraising
- Proven experience in the delivery of marketing and communications materials
- Experience of working with website content management systems and social media management software
- A history of developing and delivering effective communications across a range of social media platforms
- Ability to write high quality marketing communications copy that is engaging, informative, interesting and has story telling at its heart
- Skilled at producing photographic and short film clip content
- A keen eye for design with a high level of creativity
- Proficient in the preparation, scheduling and engagement with social media across platforms using management dashboards
- Adept in the use of image manipulation software, email marketing systems and automation platforms
- A degree or qualification in communications is not essential but would be beneficial.
- We’re looking for a motivated and results driven marketing officer, to embrace and drive change and improvement through effective communication.
*Please request a full copy of the Job Description by contacting a member of our team.
Think this role sounds like the right fit? Apply now and our recruitment team will be in touch.
What we can offer you:
Our detailed 2-week induction program ensures that all Seashell employees gain the essential knowledge to work within our amazing setting. With our commitment to ongoing training and development through appraisals and supervisions we encourage career progression and development throughout the business.
Other benefits include:
- Use of our on-site gym, fitness classes, and state of the art swimming pool
- Free membership to the Trusts inclusive gym, fitness centre and swimmingpool
- Access to a range of onsite fitness classes including yoga, Zumba and more
- Discounts on cinema tickets, high street shopping, travel, days out and more Private Health Care – through Benenden giving access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advise.
- Life Assurance (3x Annual base salary) subject to terms and conditions
- Cycle to work scheme
- Free on-site parking
- Employee recognition and reward Summer and Winter events.
- Paid Enhanced DBS
How to apply:
Please upload your CV to apply. As part of our safer recruitment policy, you will be
asked to complete a Compliance Application Form, and successful candidates will
be required to undergo an enhanced DBS check (no cost) and full references will be
taken.
About Seashell Trust
We provide a caring environment that is safeguarded and committed to promoting
learning, respect and independence, as well as dignity for all of our students.
We value our employees and recognise the need to recruit, retain and develop highly
skilled and committed talent who share our vision and values!
We value diversity and are committed to equal opportunities. We are an inclusive
employer and welcome all applications.
Disabled candidates who meet the minimum criteria on the person specification will
be guaranteed an interview. If you require any reasonable adjustments for an
interview, please highlight this to our Recruitment Team in advance.
This charity is committed to safeguarding and promoting the welfare of children,
young people and vulnerable adults and expects all staff and volunteers to share this
commitment.
Our vision is for the children and young people in our care to be safe, happy and to
achieve the best possible outcomes so that they are valued and valuable members
of their communities.
We will require a formal application form to be completed after submitting a CV. The recruiter will notify you if this is required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be to support the perpetrator intervention across Wiltshire.
You will be primarily based in Wiltshire supporting the Domestic Abuse Serial Perpetrator (DASP) project, providing bespoke specialist support to perpetrators of domestic abuse. The post holder will work as part of the IOM team within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure that clients who show abusive behaviour are supported through every stage of the process of change. Evening appointments are necessary for this post in Salisbury and Chippenham.
In addition, you will support the delivery of the CPR (Choosing Positive Relationships) Domestic Violence Perpetrator Programme (DVPP), which is an intensive behaviour change programme, designed to increase knowledge and understanding around domestic abuse, the impact on children and healthy relationships. The course teaches tools and strategies to help someone change their behaviour. The CPR group will require weekly evening work in Wiltshire.
The post-holder will be expected to work to Respect standards.
Full training will be available for this role.
Client Based Duties
- Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist.
- Develop personalised risk assessments and safety plans for each service user.
- Advocate for individuals who wish to address their abusive behaviour and show motivation for change with agencies who can help to address the domestic abuse by:
- Understanding the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
- Providing advocacy, emotional and practical support and information to individuals, including in relation to drug and alcohol, housing, health and finance.
- Working directly with all key agency partners to address the impact of the abusive behaviour on the safety of high risk victims and ensuring that their safety plans are coordinated.
- Support the client to recognise the abusive behaviour and the effect that it has on their families and assist them in recognising the features and dynamics of domestic abuse present in their situation and help them change unhealthy patterns of behaviour.
- Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MAPPA/MARAC. You will contribute interventions and help design a plan to protect victims and any children, while maintaining an independent role on behalf of your client, keeping the victim and any children’s safety as central to any response.
- Ensure support provided is accessible to clients in terms of location and times.
- Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
- Feeds back into action planning to further progress, signpost or close cases and;
- Provides feedback to your clients/agencies.
- Help maintain accurate and confidential case management records and databases and contribute to monitoring information for the service.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Utilizs evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchards Database.
- Deliver high-quality group work, working in co-operation with your co-facilitator and following a clear manual.
- Have an appropriate attention to data, providing feedback to CPR , your line manager, FearFree and commissioners.
- Work at all times to Respect standards.
- Work closely with other FearFree staff to ensure appropriate support and attention is given to the victim’s needs and those of any children involved.
- Respond proactively to safeguarding concerns, working in partnership with Children’s and Adult’s Social Care.
Working with other agencies
- Work alongside other project partners to ensure that all elements of the project are incorporated into working practices.
- Work in a multi-agency framework to support perpetrators to change their behaviour and help victims and families access relevant support.
- Participate and prepare reports
- Prepare reports for FearFree management as requested.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
- Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To engage in supervision, annual appraisal and induction training.
Responsibilities
- The post holder will deal with highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy
- Work within FearFree’s Policies and Procedures at all times.
- Responsible for security of client information and mobile phone while out of office.
- Employees have responsibilities in respect of health and safety. In particular they will:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
- Any other duties that may be reasonably required.
It is essential that the post holder is able to respond flexibly to changes in the requirements of this post. This role outline is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time.
For a full job description/person specification and to apply, please follow the link provided on this website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Location: Remote working with regular travel to London and across UK Reports.
Salary: £70-£75k per annum.
Contract: Permanent, full-time hours.
Marie Curie, the UK’s leading end-of-life charity, is seeking an Associate Director of Local Fundraising to lead their local fundraising operation and ensuring they maximise the value from local relationships.
Marie Curie is the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what we know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they’re likely to die from.
The Associate Director of Local Fundraising is a senior role within the Income, Innovation and Engagement directorate; a highly ambitious and professional team which is working to grow income and strengthen the organisation’s voice across the UK as the leading end of life care charity in the UK. Marie Curie has ambitious financial growth targets and needs to drive net contribution, engagement and awareness if they are to achieve their fundraising ambitions and subsequently their service growth goals.
The primary focus of the role is to maximise the net contribution from local fundraising but also to drive community awareness and engagement with Marie Curie. This is a key role for Marie Curie, responsible for managing a team of over 100 people and having responsibility for over £20 million Income, the recruitment of legacy prospects, the delivery of fundraising events and the strategic approach of supporter facing volunteers.
The Fundraising teams based in communities across the UK are responsible for raising money, driving legacy sign ups, building event participation and profit and growing awareness and engagement of the need for and impact of the charity’s work amongst supporters and people who have the potential to support Marie Curie. With all local relationships managed by this role’s teams, the post will ensure that supporters have a connected, seamless experience.
The ideal candidate will have senior leadership experience in a fundraising environment with a successful track record in increasing voluntary income or revenue. They will also have experience in developing both annual operational and three-year strategic plans, developing creative and innovative solutions and digital marketing and in working with working with volunteers and engaging local communities. This will be combined with a proven track record in managing large high-performing, geographically dispersed teams.
This is an ideal career opportunity for an individual with extensive community fundraising experience looking to either broaden their portfolio or take the next step towards a Director of Fundraising role.
CLOSING DATE: 9am, Monday 30th September.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer, Cornwall
(England South-West)
£28,831 per annum
(Ref: SUS4324)
Full Time 37.5 hours per week – happy to talk flexible working
Contract: Fixed term until 30 June 2025
Base: Authority Office in Cornwall with an opportunity to work from home
About the role
We have an exciting opportunity for someone to join our team to work in Cornwall to promote and enable - walking, wheeling, cycling, and public transport as the sustainable way of travelling to schools, workplaces, and for journeys in the local community.
As the Project Officer, you will be innovating, developing, and delivering tailor-made packages of activities and promotional material to encourage and enable active travel.
You will work in close partnership with Cornwall Council, public transport providers, Sustrans’ Behaviour Change & Engagement team and colleagues to support the development and delivery of a countywide Workplace Travel Challenge. This will help ensure that as many people as possible can benefit from the project and that more local journeys can be travelled actively.
Due to the nature of the role, a full DBS is required.
We offer true hybrid working, with a mix of working from the Authority office 1-2 days a week and the opportunity for home working.
This role will require travel and work at locations as necessary to undertake the project on behalf of Sustrans. You will be occasionally travelling across the Cornwall region.
About you
You will be passionate about active travel and supporting and motivating others to make positive changes to everyday journeys, to benefit themselves, their local community, and the environment. You will be self-motivated and able to work independently to manage a varied workload.
You should have experience in building relationships with wide range of organisations, groups and individuals ideally having worked on physical activity, behavioural change projects, a wide range of people including young people.
You will be a skilled communicator, able to adapt your approach to engage and meet the needs of diverse audiences and have experience of planning and delivering engagement activities and promotional events.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 08 October 2024.
- Interviews will take place via MS Teams on the 16th or 17th October 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you’re passionate about supporting local communities to make a difference and building strong relationships with major donors, this a brilliant opportunity to make a real impact.
At Sussex Community Foundation, our mission is to make Sussex a fairer, more equal place. As one of the fastest-growing community foundations in the UK, we connect philanthropists, donors and companies with charities in their local community.
Our success is built on the relationships and trust we have with our supporters. The Foundation has a proven track record of raising funds by providing Donor Advised Funds and philanthropic advice to high-value donors. We use these donations to give grants to local charities today while also building a lasting endowment fund for future generations.
As Head of Philanthropy, you will lead our fund development strategy and guide our Philanthropy Team to achieve ambitious income targets. You will inspire donors, supporters and colleagues alike, playing a key role in shaping the strategic goals of our multi-year fundraising campaign. Your responsibilities will include developing and implementing the major donor engagement strategy and leading the team to grow and manage our portfolio of major donor prospects. As part of a small team, a hands-on approach is essential.
At the Foundation, we work hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity or ability. We therefore welcome applications from individuals of all backgrounds. We recognise that experience comes in many forms, so if you believe you have the skills and passion for the role, we encourage you to apply and show us how you meet the criteria.
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.
About the role
As an Engagement and Assessment Worker, you will be part of Crisis Skylight Brent’s Engagement and Assessment Team, providing a high quality, non-judgemental and safe service to individuals who approach our Skylight Centre. Engagement and Assessment Workers are the first point of contact for a range of enquiries from people who are experiencing homelessness for the first time, individuals with complex and multiple needs, visitors, volunteers, and supporters. You will be providing information about Crisis’ services, delivering a high-quality triage and assessment service, and offering Information, Advice and Guidance (IAG) on local homelessness and other related services. You will also manage a small caseload.
Crisis uses a case management approach, and the successful candidate will attend case management meetings, reflective practice, and team meetings. You will also work collaboratively with external partners and Crisis Skylight Brent’s Coaching and Learning Teams.
About you
To be successful in this role you will have:
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Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way
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Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
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Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
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Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures
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Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
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Ability to manage a caseload, and successful relationships with external service providers and partners.
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Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 13 October 2024 at 23:55
Interview process: Competency-based interview + written answer to Case Study sent to shortlisted candidates prior to the interview.
Interview date and location: Wednesday 23 October 2024 at Crisis Skylight Brent, 1-2, Bank Buildings, High Street, NW10 4LT
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for an experienced Administrator
We are seeking a friendly, highly motivated and organised person to join our dynamic, ambitious team.
Contract: 12 Month Fixed-Term Contract
Full-time: 37 hours per week – flexible working
Salary: £22,042 - £26,800 per annum (dependent on experience & qualifications).
Location: Home based/Remote working with some travel required.
Ideally the postholder will live within commutable distance to our office in Leicester as there may be times when office administration support is required.
What we do
Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.
As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role:
- This is more than just a job.
- You will be joining our fun, friendly team and a progressive, supportive work culture which values a health work-life balance. Your contributions will also assist towards NYA's mission to champion and support high-quality youth work across England.
- We are seeking an experienced administrator to provide efficient day-to-day support across the organisation. This role requires someone who is friendly, professional, and capable of delivering excellent customer service.
- Key duties include a wide range of administrative tasks, requiring attention to detail, strong communication and organisational/ prioritising skills. The ideal candidate will be confident, flexible, able to multitask, and works well independently or in a team. Proficiency in Microsoft Excel, Outlook, Zoom, and TEAMS is essential as this remote working role involves liaising with internal and external stakeholders.
Responsibilities will include:
- Co-ordination and arrangement of meetings and events, including providing agendas, minutes and briefing documents.
- Acting as the point of contact for internal and external stakeholders ensuring all telephone and email enquiries are dealt with effectively and in a timely manner.
- Finance administration; supporting with processing expenses and the reconciliation of credit card payments.
- Preparing reports, documents and presentations for internal and external meetings.
- Managing database
- Booking travel, accommodation and venues.
- Any other duties that may reasonably be required of the role.
Please download a copy of our Candidate Pack to see full information and experience required for the role.
Why work for us?
Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
To apply now:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following by 23:59 on Wednesday 16th October 2024:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
- Diversity monitoring information – your data will be stored separately from your applications and will at no time be connected to you or your application.
- We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.
Interviews to be scheduled: Tuesday 29th October 2024.
REF-217 089