Volunteer Programme Manager Jobs

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 delivers high quality and responsive employability programmes relevant to the needs and aspirations of learners and job seekers as well as the needs of employers and the economy, today and in the future. 

The Social Switch Project

The Social Switch project is an exciting and innovative partnership between Redthread, Catch22, and VRU (Violence Reduction Unit), which aims to deal with the opportunities, and the challenges, of how young and at-risk people use social media.

Strand 1 will deliver accredited training each year to a minimum of 375 London based frontline practitioners and trusted adults (Teachers, Youth Workers, Parents, Carers, Police). This will focus on understanding the challenges and opportunities of the online space, and supporting young people to be better equipped and educated, for a safer online journey.

Strand 2 will support a minimum of 358 young people aged 16-30 each year, who may be at risk of, or have experienced, serious violence, exploitation, and/or grooming. The project equips young people with the skills and personalised mentorship needed to gain sustainable careers in the digital and surrounding sectors, whilst also offering interventions for young women and girls, focusing on how they can protect themselves from online abuse and exploitation, and how to recognise and report it.

About the role

Social Switch Project Practitioner Training

The Social Switch Project has developed a full day digital youth work training programme, for front-line professionals, who are working with young people in a range of capacities, in London. The training is a free one-day interactive course, and refresher training, which will give professionals the confidence to deal with the challenges, and the opportunities, of social media. 

Predominantly working on Strand 1, you will be responsible for the facilitation of this training, to a maximum of 30 professionals over the course of a full day, with multiple training events taking place throughout the year.

You will also lead on delivery for Strand 2, in supporting the development of young people's key employment skills. This training has been designed in partnership with young people who have lived experience of the topic, and so part of your role will be to incorporate them into the training, and support them to make a valuable contribution to the session.  

About you

• Knowledgeable of the social media, gaming, and online space, from the perspective of young people and children's safeguarding.
• Experienced in designing and delivery training for professionals, with the ability to engage targeted statutory and community groups, and driven to achieve high NPS with training delivery.
• High quality data input skills, with the ability to remain data compliant.
• Committed to ED&I, and experienced in Safeguarding.

Main Duties and Accountabilities

• Delivering high quality, engaging, presentations and training sessions to London based professionals who are working with young people in the youth sector, and delivering workshops and sessions so small cohorts of young people who are engaging in the Strand 2 element of Social Switch.
• Maintaining relationships with existing and new relationships with key stakeholders and youth organisations to maximise engagement in future delivery, and ensuring that the training elements are relevant to, and accessible to, a wide range of practitioners and grass-roots organisations.
• Working with the Service Manager and Social Switch team to monitor training success, incorporating feedback as and when it occurs, and ensuring that the training remains dynamic and engaging. Supporting the youth facilitators to share lived experience throughout the training, making valuable contributions to the overall sessions.
• Demonstrating effective forward planning, organising, and time management, to meet anticipated workloads and delivery targets and objectives. Working with the Service Manager to reach individual, team, and annual targets, based on youth provisions in London.
• Remaining up to date with the latest developments in social media, and its relationship with youth violence, incorporating learning into the training.
• Monitoring volume of sign-ups generated, and adjusting recruitment plans to maximise participation in the training programme.

Qualifications

• A relevant teaching/training qualification, or extensive practical experience of delivering training.
• A thorough knowledge and understanding of all aspects of social media, and how young people interact with it.
• Experience of delivering engaging and dynamic creative training programmes to a variety of audiences, on a variety of topics, monitoring success, incorporating feedback, and ensuring that training is relevant and accessible to participants.
• Strong team worker, with the ability to provide support to other members of staff, and youth facilitators.

Salary: £30,750 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working (1-2 days in our London office, 3-4 days working from home)

*Some evening and weekend working may occasionally be required, and you must be able to travel to our head office, local venues, and all London boroughs, on a regular basis.
*This role requires a DBS enhanced check.

Early application to this role is encouraged - Shortlisting will take place the week commencing 17th February with interviews taking place the week commencing 24th February.

• 28 days annual leave + bank holidays, rising to 33 days with service
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

Our vision is that no-one dies of their blood cancer or their treatment.  However, despite all the progress we have made so far, we know through our Blood Cancer Action Plan, blood cancer survival rates in the UK are not keeping up with countries of similar wealth and health and there are clear disparities in outcomes depending on geographic location and ethnicity. The blood cancer community deserves better.

The focus of the Health Inequalities and Involvement Lead is to be the subject matter expert on health inequalities and involvement for the charity. They will lead our strategic approach to equality, diversity and inclusion, and reducing health disparities.  They will provide operational support to ensure we meet our ambitions to increase our reach into under-represented communities across all areas of our work across direct support and systems-influencing to improve survival. 

The majority of our roles can be performed hybrid which means you will be required to attend the London office 1 or 2 times per month in addition to regular in person engagement with relevant community groups.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

We are looking for a Finance and Supporter Care Officer to play a critical role in our team, by providing the necessary financial, administrative and operational support for the smooth running of the organisation. By delivering this essential support you will directly contribute to our goal of supporting more women with birth injuries in Ethiopia. 

The Finance and Supporter Care Officer will be responsible for maintaining the day-to-day financial record-keeping and systems for the charity, including donation processing and bank reconciliation. They will contribute to producing budgets and management accounts that are essential for the efficient running of the charity.

They will be the first point of contact for our supporters; delivering first class supporter care when answering the phone, emails and producing written correspondence, and keeping our CRM up to date with high quality data. This role is also critical in providing administrative and operational support for the organisation including organising meetings and travel.

You will be joining a small, passionate and highly motivated team who are committed to working together to realise the vision of the organisation. This is a role for someone who enjoys juggling a busy and varied workload. You will like working with finances and be methodical with a keen eye for detail. You will have a passion for organising and a flexible approach. And you will enjoy engaging with our supporters on the phone and email.

Alongside the necessary skills, experience and knowledge, to be successful in the role the postholder will have a genuine commitment to the work and vision of Hamlin Fistula UK.

The post reports to the CEO and is part time (22.5 hours a week) with a salary of £31,200 per annum pro rata for part-time staff (pro rata = £18,720). This role is office-based at our office space in the Sense Touchbase Pears building in Selly Oak, just next to Selly Oak train station. This is a modern and lively office building with a café and excellent public transport connections. If you are interested in the role and have queries about office-based requirement, please contact us to discuss.

Background:

We’re a charity working tirelessly to build a world where no animal suffers for science. We’ve been around for 50 years, contributing significantly to eliminating the use of animals in a range of areas including cosmetics testing. We know that real, lasting change takes time and although it might take another 50 years to achieve our mission – every day, week, month, and year brings us closer to our goal.

About the role:

We’re looking for a thoughtful and proactive individual to join our small but passionate team to help support our vision of a world where no animal suffers for science. You could help us move forward by supporting our individual giving fundraising activities including managing our new London Marathon places for 2026-2029.

This role will work closely with the Head of Fundraising and Communications, Digital Engagement Manager, and wider Team to support on fundraising activities in particular our regular giving programme, Facebook fundraising and our new London Marathon bond places.

The role will work to embed regular giving, challenge, and community fundraising, as well as communicate with our donors via our twice-yearly mailing. You’ll also be establishing our challenge fundraising starting with the recruitment and support of London Marathon runners. There’s an opportunity to support on Corporate, Trust, Legacy, and Major Giving fundraising if of interest to the successful candidate and their development goals.

We currently have a modest base of current donors who collectively donate around £15,000 annually across several channels including online, social media, and cheques. We were also successful in the recent London Marathon bond application and have guaranteed places for the coming 4 years.

We’re a small, dynamic team and all staff members are required to take on some core administrative tasks needed to keep our flat structure organisation running. We welcome applicants from a range of backgrounds and experience levels with an interest in fundraising for a better future, for animals and humans.

Before you apply:

Please thoroughly read the job description for full details of the role and what we are looking for in an Individual Giving Executive. When answering the questions on the application form, please give as much detail as possible and refer to the person specification for the role.

REF-219575

Do you have an interest in providing support and care to those with life-limiting conditions from diagnosis to end of life? Are you looking to work whilst remaining flexible to support your family and/or work-life balance? We could have the opportunity you have been looking for. We have hours available in both the Adult Community service and our Inpatient Ward.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes and paid annual leave accrual based on hours worked.

Key Responsibilities of the role include:

• Ensure the highest possible standard of care for patients and supporting relatives during their care
• Participating in the assessment and provision of care needs for patients
• Ensuring all care is documented correctly electronically, in line with mandatory and legal requirements
• Delivering care as part of a team alongside our medical team

Essential requirements of the role include:

• NVQ level 2/3 in Health and Social care or equivalent
• Flexible approach to working hours, times and days of the week, including night shifts and weekends
• Willing to undertake further professional training/qualifications
• Full UK Driving Licence & access to a vehicle (Adult Community Service)

Please note posts are subject to Enhanced DBS clearance and full right to work in the UK.

Unfortunately, we are unable to provide sponsorship.

About the role
This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.

Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature. 

You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.

Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.

About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.

Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.

The role of our Events Coordinator is to drive forward Yorkshire Air Ambulance’s fundraising efforts through the coordination, delivery and review of our portfolio of income generating events throughout the year, and providing events expertise and support to colleagues across the organisation.

Key Responsibilities and Duties:
Coordinate, plan and deliver a portfolio of events:
Concurrently project manage all aspects of specific events (charity-owned, third-party and challenge events), ensuring all tasks are assigned and completed as per each event’s project plan.
Produce event budgets and ensure events are run within budgeted expenditure and achieving budgeted income, negotiating with suppliers for the most cost-effective prices where appropriate.
To evaluate event performance against agreed objectives and ensure these insights and learnings inform future decision making and planning.
Propose new test events for the charity to diversify its portfolio, researching and building the business cases.
Maximise events income and develop new relationships with potential partners:
Monitor and manage the Events Fundraising budget for your responsible events and forecast as necessary, accounting for variances and taking a proactive approach where required.
Produce event evaluation reports at the end of each event to capture learnings and to support with planning for the next event.
Ensure future opportunities for the charity are followed-up post-event and are recorded as a soft-benefit in any event evaluation reports.
Ensure accurate recordkeeping of supporters, projects and events, using the Fundraising database.
Deliver high quality, donor-centric supporter care and stewardship, ensuring a quality experience for supporters at all events that reflect the values and identity of the YAA, and builds long-term relationships with our supporters.

Create and implement a marketing, communications and advertising plan:
Work alongside the marketing team to devise a multi-channel marketing plan for events and feed into the Fundraising team’s general marketing and communications planner.
Liaise with the Marketing and Communications department and external agencies to produce marketing material to support the promotion of events and post-event PR.
Update online event listings and ensure the YAA website event page is up-to-date.

Develop excellent relationships and represent YAA at the highest levels:
Maintain excellent, professional relationships with both new and existing supporters and suppliers.
Work with colleagues and volunteers across to raise the profile of and recruit event participants and attendees, and to pass on leads to relevant teams.
Keep abreast of new developments and trends in the fundraising events arena.

Team management:
Work closely with fundraising, marketing, admin and finance colleagues.
Recruit, co-ordinate, engage and motivate volunteers to support planning and delivery of events.

Budgetary responsibility:
Recommend an annual Events Fundraising budget for inclusion in YAA’s annual budget, with detailed income/expenditure breakdown, phasing, target ROI, rationale and key performance indicators.
To manage and monitor the budget events fundraising, ensuring income targets are met, costs are in line with the agreed budget.
Submit monthly written performance reports to the Directors of Fundraising.

Personal development:
Attend mandatory training, as directed by your line manager, to ensure underpinning knowledge, skills and competencies are developed and attained, to carry out your job effectively.
Continuously update and develop your expertise and knowledge of charity’s activities.
Share knowledge and skills with other members of the Fundraising Directorate.
Stay abreast of industry best practice, insights and emerging trends and taking proactive steps to quickly and effectively utilise and share findings to benefit the charity.
Develop relationships with peers in other organisations to keep abreast of new developments in the charity and events sectors and to share best practice.

General:
To act as an ambassador for the Yorkshire Air Ambulance by undertaking public speaking engagements when required to do so.
To attend Marketing/Fundraising and Regional meetings as required.
To ensure all systems and processes are followed in accordance with operating procedures.
Ensure accurate records are kept, using the CRM and appropriate MS Office programmes.
To observe Health and Safety requirements at all times and comply with the Charity’s policies and procedures including the requirements of GDPR.
To carry out other duties as required by the Director of Fundraising.
To undertake projects as required and be an active member of certain focus groups.

Experience, Knowledge and Skills Required:

Essential:
Experience in event coordination, preferably in the charity sector, and be able to demonstrate a strong track record in fundraising and achieving financial targets.
Experience of project management and the ability to work on multiple projects simultaneously.
Excellent attention to detail.
Well-developed interpersonal skills, particularly around negotiation, persuasion, motivational and collaborative attributes.
Full UK driving licence with access to own car.
A willingness to travel and work unsocial hours both in the evenings and at weekends.
Computer literacy (Microsoft Office Outlook/Word/Excel/PowerPoint).
Have suitable home based accommodation to provide an office space.

Desirable:
Experience of delegate/supporter management.
The ability to build professional relationships, tell the charities story in order to engage supporters and remain upbeat and positive when in challenging situations.
Proven experience and current understanding of the events fundraising market.
Experience of using a CRM or database.
Residing in the Yorkshire area.
Experience of working from home.
Experience of working to an income/expenditure target.

To apply for this position via our website:
Provide a CV and covering letter stating how your experience, knowledge, abilities and skills match the job requirements along with why you are applying.
Complete the optional Equal Opportunities Monitoring Form.

Please visit our website for further information and for the full job pack. 

About the role

According to Shelter, currently one in every 206 people in England are without a home. We believe the church is ideally placed to be at the forefront of addressing this critical need. Our mission at Hope into Action is to enable the local church to house the homeless and we’re looking for a Team Lead to strengthen and guide our team in Peterborough.

Hours are negotiable but will either be 4 or 5 days a week (32 or 40 hours). You will be based in the Hope into Action Hope Centre working alongside the Peterborough team and rest of Support Centre.

You will lead the current team of 6 staff to provide temporary, supported accommodation to over 40 men, women and children across 17 homes in Peterborough. 

Whilst managing the team in the daily tasks you will also work to strengthen relationships with external agencies, local authorities and agree a strategic vision for the future of the project in line with your line manager (Head of Delivery & Training). There will be a budget to adhere to and goals set in terms of void expectation and tenant finances, additionally every member of the team has annual objectives which seek to give clarity and motivation to their role. 

Each home is partnered with a local church who provide love and friendship for the tenants that you will also support. A part of the Team Lead’s role is to actively engage with the church and empower your team to do likewise. The role includes training, equipping, and encouraging staff to extol professional excellence and spiritual passion whilst also supporting church volunteers in their role as befrienders to the tenants. 

Our tenants will have experienced homelessness and present with a variety of support needs. You, your team and your church partners will work together to empower every individual tenant to reach their full potential, take responsibility and step bolder into a brighter future where they’re confident and able to advocate for themselves and ensure they live the life they deserve.

About you

You will be passionate about our work with the homeless and share our values. You will be able to work with members of the public, professional bodies and churches. You will need to be able to work with tenants with support needs, from a wide range of backgrounds. 

Whilst offering charismatic and clear leadership for the team, you will also nurture and develop every individual team member, adapting your management approach when needed to get the best out of them all. 

We value good listening skills. The ability to work in a flexible team and learn new skills is important as we foster working within a strong supportive team.

We love diversity and we value your unique skills, strengths, knowledge, and experience. Becoming one of our team may realise your potential, helping us to raise our performance in empowering those we serve.

About us

Peterborough was where Hope into Action began back in 2011. We are at the forefront of providing excellent quality supported accommodation to those that need it most in the city. Partnering with 11 churches, we currently have 17 homes each serving different demographics. 

We provide not just shelter and housing but also the friendship and community of a church. Together with 100 churches, Hope into Action UK provide direct support to people whom others have often given up on. Our first home had a real heart for men coming out of prison, but homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.

We encourage others to use our model by franchising the idea. Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it. 

Please visit our website for more details on how to apply to this position.

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Phyllis Tuckwell provides palliative and end of life care for people living with an advanced or terminal illness. Based in Farnham and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.

Graphic Designer

37 hours per week

Salary: £24,570 per annum WTE based on 37 hours

Location: Farnham

Phyllis Tuckwell is looking to appoint a talented and creative Graphic Designer - a key role in creating visually compelling design and communication that aligns with our strong local brand and engages our various audiences. You will enjoy collaborating with different internal teams to produce digital and print materials, including marketing campaigns, website and social media graphics, presentations, and more. Working within a small creative team, your creativity and attention to detail will be essential in maintaining the visual consistency and quality of our brand across multiple channels.

 

The successful candidate will:

• Have proven experience as a Graphic Designer or in a similar role, with a strong portfolio showcasing design skills and creativity.
• Demonstrate proficiency in graphic design software including Adobe Creative Suite (InDesign, Photoshop, Illustrator, etc.), and other design tools.
• Have knowledge of digital design, typography, colour theory, and branding principles.
• Possess strong attention to detail with the ability to work independently and as part of a team.
• Have excellent communication skills and the ability to take constructive feedback.
• Demonstrate time-management skills and be able to handle multiple projects at once.
• Present a passion for design and have an eye for detail.

In return we offer:

• 6 weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Self Invested Personal Pension (matched contributions up to 7.5%)
• Employee Assistance Programme
• Blue Light Card
• Health Cash Plan Scheme
• Staff Benefit Voucher Scheme
• A dynamic and motivated team whose passion is to make a difference.
   

Further information can be obtained from Becky Born, Marketing Lead. 
Pre-arranged informal visits are encouraged.

If you are unable to apply online, please contact Phyllis Tuckwell's HR department.

Closing date for receipt of completed applications: Friday 28th March 2025

Interviews will be held on: Tuesday 22nd/Wednesday 23rd April 2025

This post is subject to a standard Disclosure and Barring Service check.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

NO MEDIA OR AGENCIES

The National Youth Agency is looking for an experienced Policy & Public Affairs Officer

Are you passionate about youth policy and influencing decision-makers to create meaningful change?

Do you thrive in a fast-paced environment, conducting research, tracking political developments, and supporting advocacy efforts?

Contract: Permanent Contract
Hours: Full-time, 37 hours per week flexible working
Salary: £29,000 - £33,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.

What we do

Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.

As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

About the Role

This is more than just a job.

As our new Policy & Public Affairs Officer, you will play a key role in tracking policy developments, engaging with stakeholders, and supporting NYA’s public affairs work. You will help ensure that youth work is recognised at all levels of decision-making by producing compelling briefings, monitoring political activities, and supporting strategic events.

This role works within our Policy, Insights, and External Affairs Directorate, reporting directly to the Policy & Public Affairs Manager. Your work in this role will directly contribute to NYA’s mission to champion high-quality youth work across England.

As the role will involve direct work with young people NYA will follow its safer recruitment policy and the successful candidate will be subject to an Enhanced DBS Check prior to starting their employment.

Key Responsibilities

• Conduct research and monitor policy developments, parliamentary activity, and government announcements to inform NYA’s advocacy efforts.
• Develop policy briefings, reports, consultation responses, and stakeholder communications to support NYA’s policy and public affairs work.
• Build and maintain relationships with policymakers, public affairs contacts, and key stakeholders, ensuring effective collaboration and engagement.
• Support youth participation initiatives, helping young people contribute to policy discussions and decision-making.
• Assist in organising and attending policy forums, roundtables, and public affairs events to represent NYA and strengthen its influence.
• Work collaboratively across NYA teams to align policy efforts and enhance advocacy strategies.

We’re looking for someone who has:

• At least 2 years’ experience in policy or public affairs within a charity, government, or think tank, with strong knowledge of UK policy processes and Westminster.
• Excellent written and verbal communication skills, with the ability to conduct research, analyse data, and present findings clearly to diverse stakeholders.
• Strong time-management skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with project management tools.
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment while building strong relationships with colleagues and external partners.
• A passion for policy and public affairs, highly motivated, and a commitment to NYA’s mission and values.

Please download a copy of our Candidate Pack to see full information about the role and requirements.

Why work for us?

Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.

What our team say about working at NYA*:

‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’

*Source: NYA staff survey October 2023

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.

NYA provides:

• 25 days leave plus 8 days
• Employee life assurance scheme
• Up to 5% employer pension contribution
• A comprehensive EAP with access to unlimited specialist support.

To apply now:

Please download our Candidate Pack to find out more about the role and requirements
Please use our online application process to submit the following by Thursday 20th March 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.

A covering letter (maximum 800 words) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the selection process and we will not accept CV’s without one.

Diversity monitoring information (optional) This information is requested by our ATS for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.

We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.

Interviews: to be scheduled within 2-weeks after the closing date

At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.

We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.

We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.

If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

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Job Title: Community Fundraising Marketing Officer

Salary: £30,800 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Are you an innovative and results-driven marketing professional with a passion for fundraising?

Motor Neurone Disease (MND) Association are looking for a Community Fundraising Marketing Officer to drive the growth and development of our Community Marketing plan. You'll play a key role in delivering innovative and engaging marketing campaigns that attract new supporters and increase sustainable income catered to the community we support.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Community Fundraising Marketing Officer, you will:

• Develop and execute impactful marketing campaigns (social media, email, digital ads, print, events) to attract and retain community fundraising efforts.
• Create and implement marketing and content, cross collaborating with the wider teams to ensure alignment with fundraising objectives.
• Monitor and analyse fundraising recruitment, income, and expenditure to streamline performance and ensure a strong return on investment.
• Promote and recruit for fundraising activities, ensuring a positive and engaging supporter experience.
• Manage relationships with third-party event providers and suppliers to maximise fundraising opportunities and increase engagement and participation.
• Develop tailored supporter journeys using engaging touchpoints across multiple media channels to increase retention and long term engagement.
• Maintain and adapt community fundraising web pages, ensuring a great user experience.
• Contribute to broader social media and promotional initiatives to boost awareness and participation in fundraising campaigns.
• Monitor and analyse fundraising recruitment, income, and expenditure to streamline performance and ensure a strong return on investment.
• Provide regular reports on key performance metrics, including income, expenditure, and recruitment figures.
• Maintain accurate donor and fundraiser records using CRM systems, ensuring all relevant supporter interactions and contributions are properly recorded.

About You:

• Minimum 2 years experience in fundraising, marketing, or sales/account management with a track record of meeting targets.
• Strong understanding of supporter engagement, acquisition, and retention strategies.
• Experience in developing and managing multi-channel marketing campaigns from initiation to completion.
• Flexible work ethic with the ability to support unsocial hours including evenings and weekends.
• Excellent interpersonal and communication skills, with the ability to engage diverse audiences.
• Highly organised with strong time management skills and the ability to handle multiple priorities.
• Data driven approach with the ability to research, analyse and interpret data into digestible information.
• Proficiency in CRM systems and digital marketing tools.
• Experience in the charity or non-profit sector, highly desirable.
• Knowledge of SEO, PPC, email marketing, and paid social media.
• Ability to create visually engaging contact to inspire and motivate fundraisers aligned with the association values.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week, with flexibility to attend more regularly in line with organisation needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in fundraising or sales/account management background.
• Experience of working to targets.
• Experience of devising, implementing and monitoring systems and procedures.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you have the drive to develop engaging marketing campaigns that inspire communities and increase vital support, we want you on our team. Apply now to the Community Fundraising Marketing Officer role and help us shape the future of fundraising at MND Association!

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Research Officer to support the creation and collation of research and evidence that has a transformative effect on the youth employment ecosystem.

You will work with the Research Managers and other members of the Impact and Evidence team to:

• support the design, delivery and management of commissioned and in-house research projects striving to understand the complex, systemic issues faced by marginalised young people in their employment journey, as well as potential solutions.
• This is an exciting opportunity to work directly with young people on research projects. A part of the role will also be working with other teams, such as policy and communications, to translate complex research and evaluation findings into accessible, user-centred outputs and briefings for internal and external use. 

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For a full job description and person spec, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'APPLY' button below to apply online. The closing date for applications is Sunday 2 March at 23:59.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

Director of Commercial

Salary: Up to £65k (dependent on experience), plus generous pension scheme, flexible working culture

Term: Permanent

Reports to: Chief Executive Officer (CEO)

Line management responsibilities: Head of Partnerships, Head of Conference and Events, Training and Commercial Manager

We’re looking for an experienced Commercial Director, preferably with experience in training or education, to take our income-generating training and events programmes to the next level and develop new products and services that meet the needs of our growing membership and wider community.

The annual RSS conference is going from strength to strength, and our training programme is particularly popular with organisations who want to provide high quality bespoke training for their staff. With the growth in the analysis and visualisation of data across business and industry and the increasing popularity of careers across sectors in statistics, data science and AI, you will also work with wider RSS and our expert members to identify gaps in the market and design new ways to meet needs while also providing a return for the Society that we can invest in our charitable activities.

If you’re looking for a new start that involves the opportunity to innovate while providing hands on support to our small team of staff, and have experience in developing strategies and plans and driving business growth, then we’re waiting to hear from you.

Background

Our vision is a world where data is at the heart of understanding and decision-making.

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live.

We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good.

The membership of the Royal Statistical Society (RSS) constitutes a preeminent source of statistical expertise. Members work with RSS staff to support areas such as policy development, education, training, statistical communication, and statistical literacy.

Some of our activities are revenue-generating, including our training programme, conference and events, jobs board and advertising, and venue hire. We also attract sponsorship for some of our high profile activities. The Director of Commercial has responsibilities for setting the strategic direction of our commercial activities, developing new products and services to enable growth, and ensuring that our plans and activities are aligned with our charitable purpose and strategic objectives. They work across the society to ensure that opportunities are effectively marketed and support colleagues to generate the budgeted revenue.

Job purpose

To lead the RSS’s commercial activities and develop new products and services that meet the needs of our growing membership and wider community.

Key responsibilities

Understanding needs and the changing external environment

• Develop understanding of the preferences and needs of statisticians and data professionals, and others interested in data and statistics, at an individual and organisational level, to evolve our products and services and align our commercial activities to those preferences and needs
• Undertake research to identify new target markets for commercial products and services
• Undertake research to understand competitors and benchmark RSS products and services
• Monitor and respond to developments and emerging trends in charities, membership organisations and other learned societies, and in statistics/data science/AI to ensure that our commercial offerings remain timely and relevant
• Provide robust analysis of client behaviours and feedback to inform future planning.

Development of strategies and plans

• Drawing input from across the organisation, develop strategies for sales and marketing across commercial products and services that support the organisation’s objectives, including training and conferences and events
• Oversee staff responsible for business development to capitalise on opportunities
• Lead the creation and delivery of fully-costed and resourced business plans for commercial products and services that align with key strategic goals
• Devise partnership models for different sectors
• Support development of wider strategies and plans across the organisation.

Programme management and delivery

• Deliver programmes of commercial products and services which meet the needs of target markets including training, advertising, sponsorship and venue hire
• Monitor and report on progress and performance against targets and plans
• Manage projects, including establishment of new products and services, ensuring that work is delivered to time and quality
• Work with colleagues to identify and develop sponsorship opportunities, and support colleagues in sales meetings with potential sponsors
• Continually assess and improve processes and oversee the development and maintenance of standard operating procedures
• Deliver the revenue budgets for advertising and venue hire and ensure their effective promotion.

Regulatory and compliance

• Act as a Director of RSS (Services) Limited, overseeing its governance and ensuring compliance with relevant rules and legislation.

Training

• Develop the portfolio of training courses, creating and launching new courses in response to user needs
• Expand the training programme by targeting both statisticians and data professionals and non-professionals and widening our geographic reach
• Establish and manage effective systems and processes to develop and deliver all training products, including identifying new training topics and trainers (with input from our statistical membership community)
• Ensure high standards of quality and customer service by evaluating feedback and managing the quality assurance process
• Ensure the effective promotion and marketing of training courses.

Conferences and events

• Oversee the development and operation of the RSS conferences and events programme
• Lead the conference and events team in the delivery of RSS conferences and events.

Interfaces with other teams and groups

• Convene and lead cross-RSS groups to develop, share and review plans and activities and identify opportunities for synergy and collaboration
• Work with heads-of and other teams across the organisation to support related objectives
• Ensure effective working relationships are maintained and contractual requirements are met with our trainers, partners, assessors etc. including developing and agreeing terms & conditions (including intellectual property agreements and contracts) with clients
• Identify relevant experts within the RSS membership and engage them in programmes, formalising a network of volunteers and providing support and advice
• Collaborate with RSS volunteers, staff and external providers to ensure the delivery of projects and outputs to agreed deadlines
• Select, lead and manage contractors and third party organisations to support programme deliverables.

Leadership and management

• Lead the Society’s training, business development and events functions, creating high-performing, motivated teams
• Bring relevant staff together within small teams working across the organization on defined goals that support our objectives
• Play an active role in the RSS Senior Management Team, providing leadership, and strategic insight for the organisational as a whole, and work together effectively in setting and achieving the Society’s goals
• Operate as a Director of RSS Services Limited Contribute to decision making regarding the strategic direction and financial management of the Society
• Oversee budgets and meet income targets for individual programmes
• Negotiate with suppliers to deliver value for money Line manage staff.

Other

• Represent and promote the Society to relevant external bodies and groups Other project work or tasks as reasonably required by the Chief Executive or Executive Committee.

Person specification

Essential

• Educated to degree level or equivalent
• Senior leadership experience
• Experience leading a commercial function and achieving results, preferably within a professional body
• Significant experience developing strategies and plans, preferably within a membership organisation
• Experience using data and evidence to develop value propositions and align services with needs
• Ability to make sound commercial decisions and identify commercially viable / profitable projects
• Strong market awareness, able to monitor training trends and develop them into opportunities
• Experience of building, developing and maintaining relationships and networks and generating sponsorship
• Significant experience of programme and project management and operational delivery
• Excellent organisational skills and an ability to identify and respond to changing priorities
• Ability to accurately assesses project needs or problems, make sound decisions and develop effective solutions
• Ability to plan, organise, prioritise and delegate work to ensure completion to time and budget
• Experience of negotiation and influencing
• Ability to communicate with a wide range of people and structure information and present ideas and concepts clearly and concisely, particularly in written form
• Strong interpersonal skills; ability to persuade, inspire, influence, achieve results through others
• Strong numeracy skills, and the ability to produce, monitor and assess estimates/costs and work within budget
• Experience leading and managing staff in a small team and employing flexibility and imagination to achieve short-term and long-term business objectives
• Experiencing of tendering for work and managing external contractors
• Collaborative team worker – works with colleagues to achieve strategic and operational objectives
• Ability to work on own initiative within RSS guidelines/directives
• Demonstrable commitment to equity, diversity and inclusion.

Desirable

• Track record of devising and delivering (or managing the development and delivery of) training and educational products including content-based, face to face and online Interest in or experience of statistics, research, or other aspects of the Society’s work
• Experience in education development and innovation
• Familiarity with developments within data science, statistics, machine learning, AI and related subject areas
• Understanding of professional membership organisations and learned societies, and their role in the current climate
• Experience of the not-for-profit sector and working with volunteers.

Working for the RSS

Pension and benefits

Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available.

Location

The RSS office is in central London. We offer flexible working arrangements, and this is a hybrid role with on average two days a week working in the office. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Limited travel within the UK and internationally may be required.

Working hours

35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.

Holidays

25 days per annum, plus bank holidays and an additional shut down between Christmas and New Year.

Probation

This post is subject to a six-month probation period.

How to apply: 

Please submit your CV to Holly O'Brien at the email address provided with a supporting statement/letter telling us: 

• Why you should be considered for the role and how it fits with your career plan How your skills and experience align with the responsibilities and person specification

The deadline for applications is 27th February 2025. We may arrange interviews before the deadline has passed. Any questions about the role should also be directed to Holly. If you are interested in applying but cannot do so until nearer the deadline, please email Holly to register your interest.