Volunteer partner volunteer roles in rainham, greater london

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Lambeth

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

​All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming. 

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

UK Area Lead Volunteer

We are looking for a compassionate, organised, and motivated Volunteer Area Leads to oversee a team of volunteers and the delivery of essential services and activities in their area. You must be committed to anti-racism and social justice, particularly for people seeking safety.

We are looking for Leads in the following areas:

• North London (including Brent, Barnet, Camden and Harrow)
• West London (Ealing/Acton)
• Reading
• Oxford
• Surrey (Redhill/ Reigate)
• Bedfordshire 
• Southampton
• Birmingham
• Nottingham
• South Yorkshire
• West Yorkshire

Responsibilities include:

• Organising activities (distributions, drop-ins, conversation clubs)

• Monitoring WhatsApp groups

• Attending and leading meetings

• Sharing updates and resources with volunteers

• Partnering with local organisations and councils

• Attending training

• Ensuring best practice and reflecting Care4Calais objectives

• Monitoring group funds and purchases

• Recording services and support provided

• Ensuring your group reflects Care4Calais’ values and messaging

What you will get

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills including casework, team management/leadership, admin, organisational, delegating, networking, funding bids, sourcing donations, and building partnerships in the sector

• Greater understanding of the UK asylum system

There are a range of activities that you can organise, including the following:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, and toiletries. 

• Sports - activities like yoga, football etc., are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, helping individuals register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

We’re currently recruiting Outreach, Events & Fundraising Volunteers to join our amazing and dynamic volunteer team at elop!

elop is an award-winning LGBT Mental Health and Wellbeing Charity with 29 years’ experience of supporting LGBT+ communities across London and Essex borders.

Joining our LGBT+ Volunteer team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of giving back to the community and enjoy the opportunity to work with others to raise much needed funds to support our work at elop.

Supported by staff or lead volunteers, our volunteer teams plan & deliver events, organise & host varied fundraising initiatives such as karaoke nights, drag bingo, and comedy events.  If you’re someone who enjoys talking to people and have a friendly disposition, then you’d be well placed to help us reach new audiences, promote our work, and raise money.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

We are a newly formed Fundraising department who are ambitious and innovative, we are seeking an enthusiastic volunteer to support us during this exciting period for the organisation. If this sounds like you, then get in touch!

Job Title: HR Business Partner
Location: Remote
Department: Human Resource
Reports To: Head Of Department 

About QuilomboUK

QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.

Role Overview

As a HRBP, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.

Key Responsibilities

Organisational Development & Change Management

• Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.

• Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.

• Develop strategies to foster leadership capabilities and a culture of continuous learning.

Employee Engagement & Recognition

• Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.

• Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.

• Analyse engagement data to identify trends and recommend actionable improvements.

People Partnership & Collaboration

• Partner with department leaders to integrate People First strategies into their operations and objectives.

• Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.

• Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.

Diversity, Equity, Inclusion & Social Justice

• Embed D&I principles into talent processes, from recruitment to career development.

• Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).

• Track and report on D&I metrics to measure progress and identify gaps.

Compliance & Best Practices

• Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.

• Promote a culture of accountability and inclusivity through equitable policies.

Qualifications

• Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.

• Skills:

  • Expertise in change management, engagement strategies, and OD frameworks.

  • Strong stakeholder management and communication skills.

  • Proficiency in HR analytics and project management.

• Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.

• Alignment: Passionate about QuilomboUK’s mission and values.

Personal Attributes

• A champion for equity and inclusion, with empathy and cultural competence.

• Adaptable and resilient in fast-paced environments.

• Proactive problem-solver with a collaborative spirit.

Why Join QuilomboUK?

• Impact: Drive meaningful change in D&I and social justice through your work.

• Culture: Join a supportive, inclusive team where innovation and authenticity thrive.

• Growth: Opportunities for professional development in a scaling organisation.

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

elop runs a programme of weekly and monthly LGBTQ+ social, support and wellbeing clubs, groups, meet-ups and events; provided by and for LGBTQ+ communities.

Joining our LGBTQ+ volunteer facilitator team you will be part of an enthusiastic and dedicated team who value & appreciate the benefit of face-to-face socialising & networking, supporting LGBT people to come together in a welcoming, safe and supportive environment with opportunities to meet new people, form new friendships, gain peer support and much more. 

Each of elop’s dedicated clubs, groups or meet-ups run planned activities that supports shared interaction, positive LGBTQ+ identities and a feeling of being valued.

Volunteering in this role will give you opportunities to contribute & support the planning & promotion of group programmes, help in organising & facilitating sessions, along with supporting & enabling the involvement, voice & inclusion of all members attending, ensuring a welcome, supported, safe and comfortable environment for all.

Our clubs, groups, meet-ups and activities are delivered on various days and times across the week and weekends, plus during the day and evenings, so there are plenty of opportunities to get involved. 

You may already have some previous experience of activity facilitation, which is fantastic; however it isn’t necessary to come with all the skills & experiences already on board, just a friendly or outgoing personality with good communication abilities, the rest you’ll be supported to develop. 

Respecting diversity, understanding and upholding professional boundaries and confidentiality are of course fundamental to all of our work and you will be required support this. 

What you can expect as part of Team elop is to feel proud of being part of our dynamic team & volunteer community, to develop confidence, have enjoyment and know your contribution really does make a difference.

We know life can be busy, but ask all group volunteers to make a 6 month minimum commitment or around 2-3 hours a week average. 

All our volunteer facilitators must positively identify as lesbian, gay, bisexual and/ or trans (Schedule 9, Part 1, Paragraph 1 of the Equality Act 2010 applies).

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our office/Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision from the Business and Operations Officer

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri)  for at least six months. 

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor. 

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

What happens when you apply

We are currently accepting applications on a rolling basis so there is no deadline to apply, however we may have to close the application window temporarily if we receive a large number of applications. 

Application stages:

1. Apply online using the link on this page.
2. Application review. The PTS staff team will review your application. If suitable, you will be invited to join us for an introduction call. If we can not proceed with your application we will let you know why. Please allow up to four weeks for us to respond to your application.
3. Introduction call. This will be a 15-30 minute call online (via Google Meet) with a Support Services staff member. We’ll ask you a few questions about your application to find out more about you, as well as answering any questions you have. We’ll also get your consent to contact your referee.
4. Online training and reference check. The team will get you set up on our Volunteer Training Hub so that you can complete your online induction training. This can be done at your own pace, and we’ll check in with you after a month if it’s still not completed. We’ll also request a reference from your referee.
5. Group Induction. Once you’ve completed your online training and we’ve received a satisfactory reference, you’ll be invited to join a group induction. Inductions are hosted online at least once a month and give you a chance to meet other volunteers (new and long-standing) and ask questions.
6. Ready to roll! You’ll now be ready to volunteer, so we’ll set you up on our calling system and book in your first shift.
7. One month check in. The team will always be available, but after your first month we’ll check in to make sure everything is going ok and that you’re happy in your new volunteer role. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.