Volunteer Manager Jobs

Growing Younger Team Roles – Mission Enabler (Youth)

The Diocese of Durham is seeking proactive, dynamic and pioneering individuals with a passion for reaching and discipling emerging generations to be part of our new Growing Younger team of Mission Enablers.

The Growing Younger team will work collaboratively and creatively to enable the delivery of the Growing Younger stream of the Diocesan Transformation programme, with a specific focus on building mission and discipleship pathways for 0-25s, growing missional chaplaincy in FE colleges and schools, and raising up new youth and children’s leaders.

The successful candidates will each have a focused area of work (children, youth, young adults) and will work both individually and collectively to support the development and implementation of local mission initiatives, spending a substantial proportion of their time in parishes and deaneries to raise local aspirations, grow local vision and strategy, increase local capacity and pioneer local mission.

Successful candidates must:

Ø  Have a deep commitment to a personal Christian faith with a motivation to see that grow in emerging generations, and a prayerful and hopeful response to challenge.

Ø  Be an excellent organiser with great initiative.

Ø  Be experienced in coordinating and leading ministry with emerging generations and in developing and supporting volunteers.

Ø  Be positive, adaptable and an excellent team player.

Ø  Have strong interpersonal skills and the ability to nurture skills and gifts in others.

Ø  Be able to travel widely throughout the Diocese of Durham.

Interested candidates are welcome to request an informal conversation with the Head of Transformation Delivery, Amy Burns.

Candidates with experience across age ranges are welcome to apply for more than one role if they wish to. Please clearly state which posts you are applying for within your application.

Closing date for applications: 9am Wednesday 11th September

Date for interviews: 17th/18th September

Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.

We are looking for a Community Fundraising Executive to use our unique history to engage with our community and help the RHN fund more of the vital work we do.

Salary range: £32,000 per annum - Incremental reviews take place on an annual basis

Hours of work: 36 hours per week

Contract Type: Permanent, fulltime

Location: Putney, Southwest London

Benefits:

• Generous Annual Leave entitlement - 25 days plus bank holidays
• Pension scheme
• Free parking (rare in London!)
• Blue Light Card
• On-site cafeteria
• RHN Wellbeing Programme and EAP service
• RHN Volunteering opportunities

Scope

The RHN is a leading national centre of excellence, providing adult person-centred services that span the entire care pathway from post-acute rehabilitation services to end of life care, for people with complex Neuro-disability and their families, underpinned by a strong research and education programme.

The Fundraising Department is a small and friendly team, responsible for raising funds for a variety of vital therapies and services for the patients and residents. Furthermore, through a variety of income streams, the team helps to fund capital projects, such as ward refurbishments and new facilities.

The post-holder will become a key part in the development and growth of the charity, maximising financial income and raising awareness of the RHN. You will maximise existing relationships and opportunities through excellent supporter stewardship and will identify new fundraising opportunities. This role will involve occasional weekend and evening work, so a flexible approach is required.

Key Responsibilities

• Work together with the Community Fundraising Manager to organise the full calendar of fundraising events, including sporting/challenge, bespoke, special and community events, working towards a £230,000 target and £3.1m team target.
• Recruit participants for a range of existing sporting and challenge events whilst identifying new activities. Overseeing the marketing and stewardship of each.
• Act as first point of contact to community and challenge supporters, providing a first-class standard of supporter care and stewardship to maximise fundraising and supporter experience.
• Support in the delivery of a small portfolio community fundraising events including (but not limited to) the Christmas Fair, Bridge events and school fun runs
• Support volunteers organising their own events in addition to third party fundraising events.
• Identify and build relationships with new community groups
• Work closely with the Communications Team to develop marketing and digital plans for fundraising activities.
• Create and produce a range of publicity materials

Person specification: Essential and Desirable

• Comfortable in an environment interacting with profoundly disabled patients (E)
• Minimum of 1 year community fundraising experience (E)
• Able to work well as part of a team, as well as be self-motivated (E)
• Time management and prioritisation skills (E)
• Networking, relationship & communication skills, both written and verbal (E)
• Enthusiastic and positive approach to supporting event participants (E)
• Confidence in writing marketing and promotional copy (E)
• Computer literate, using Microsoft programmes, databases (E)
• Confident in talking to groups and attending events, speaking about the charity (E)
• Full Clean driving licence and access to car (D)

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.

Girlguiding is embarking on a new innovation adventure, using creative approaches to design, test and scale new delivery models to reach a new and diverse audience of girls.

We are looking for an experienced business development lead to create scalable, market-ready projects. You will lead market research, build partnerships, engage potential customers, and develop business plans to secure funding.

Key duties and responsibilities:

• Conduct market research to identify needs and opportunities.
• Develop and implement market strategies.
• Scale up new delivery models and secure funding.
• Build and maintain relationships with partners and customers.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. For this role, we will consider flexibility in work location, including fully remote working, so we encourage applications from all candidates.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

Our work

Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:

· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.

· Social research: exploring social issues affecting people and communities in greater depth.

· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.

Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.

Our clients

Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.

What to expect

You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.

This could look like:

• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.

• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.

• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.

• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.

Junior Researcher and Researcher roles

A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.

A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.

About you

You will be someone who: 

· Shares our values and demonstrates them through their work.

· Is capable of building professional relationships with colleagues and partners.

· Manages their time effectively, capable of being flexible and adaptable.

· Is proactive about your professional growth and learning.

· Is great identifying challenges and good at problem solving.

· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.

We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.

Examples of relevant experience includes some of the following:

· Engaging with places and communities, working with people from diverse backgrounds.

· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.

· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).

· Creating polished outputs through a combination of excellent research skills and strong visual design skills.

Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.

Job description

Duties and responsibilities

Conducting Research and Analysis

· Supporting with drafting research tools, evaluation frameworks and analysis plans.

· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).

· Undertaking quantitative research (for example, analysing survey results).

· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).

· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).

Supporting clients

Especially relevant to the Researcher role.

• Drafting sections of professional reports in MS Word and PowerPoint.

• Presenting findings to clients and facilitating learning workshops.

• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.

Company

• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.

• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.

• Promote equal opportunities and cultural development.

• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.

Person Specification

Values and equalities

• Demonstrable commitment to the principles and practice of equal opportunities in employment
• Identify with the values and ethos of Renaisi-TSIP

Experience

• 1-2 years of relevant professional or academic experience
• Experience of analysing and synthesising complex information
• Experience of producing written work to a high standard
• Experience using Excel or a similar software package
• Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
• Experiencing of working or volunteering in the social sector

Knowledge

• Knowledge of good research ethics
• Knowledge of quantitative and qualitative research methods
• Understanding of safeguarding policies and protocols
• Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity

Skills

• Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
• Able to establish positive working relationships with people from a range of professional disciplines
• Able to complete tasks to tight deadlines
• Able to prioritise and plan work
• Able to take responsibility for managing small research and evaluation projects
• Interpersonal skills and empathy for others
• Excellent IT skills
• Good analytical skills and critical thinking
• Descriptive analysis skills, including summarising and visualising data
• Knowledge and awareness of economic evaluation methods or inferential statistics

Qualifications

None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.

Functional Skills Tutor Rotherham

Location : Based in Rotherham (but you may be required to visit our other sites in South Yorkshire for training and development as needed)

Hours : Full time (9-5 / mon-fri)

Salary : £26,000

Contract Term : Permanent (subject to 6 month probationary period)

Start Date : ASAP

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our Rotherham team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Who will I be changing the lives of?

All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need.  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

Main Responsibilities

• Responsible for the planning and delivery of Functional Skills Maths and/or English.
• To deliver and implement teaching and learning practices to raise student standards and progress
• To develop and deliver high quality teaching materials and schemes of learning that keep students engaged using creativity, differentiation and extension tasks
• Plan effectively to ensure pupils have the opportunity to meet their potential, taking account of the needs of pupils who are underachieving, those that are able and those that are excelling in Maths  or English
• To meet the needs of pupils with Special Educational Needs and in collaboration with the SENCO to prepare, implement, monitor and review Individual Educational Packages.
• To provide a high-quality student experience that enables students to succeed beyond their expectations
• Promote Inclusion best practice and contribute to the aims and ethos of the college
• Working with students from Pre-Entry to Level 2
• Responsible for comprehensive marking and written and verbal feedback for students
• Working in conjunction with the Outstanding and Good criteria for OFSTED
• To participate in weekly group engagement activities such as bowling, nature walks, climbing, graffiti workshops etc to ensure you build a strong rapport with all students.

We currently have projects in Rotherham, Barnsley, London and The Midlands.

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

What to expect from the recruitment process –

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 23rd August 2024 with interviews being held the following week. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website.

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

Hillside Clubhouse will be launching two brand new community cafés from Highgate East inpatients facility and from Lowther Road outpatients building.  We want to make the cafés a warm, safe and supportive destinations for the whole community, not just patients and visitors.  This is an incredibly exciting opportunity to grow and develop two community cafés and tackle stigmas associated with mental ill health.

The front of house team will be instrumental in launching the café, so it is important that you feel confident and happy working under your own initiative as well as being part of a small team.

Most importantly, we are looking for people who are passionate about coproduction, food and community! 

Job Description

Café Operations – Help to maximise food and beverage sales on site; clearing tables and maintaining high standards of cleanliness within the café; help to restock the café; operate the tills and take card payments.

Community engagement – Collate feedback from customers and ensuring this is shared with the community café manager; ensure customers have a positive and supportive experience in the café.

Customer Service – Ensuring the customers have a good café experience; ensuring customer queries and complaints are addressed in a proactive, friendly and timely manner; respond to any access needs customers have.

Volunteer Support – Providing support for Hillside volunteers within the café and ensuring they have a positive workplace experience.

Health & Safety – Ensure you have a good understanding of health and safety policy and procedures in the café, and that you are following them.

Safeguarding – Being aware of safeguarding policy and procedures and ensuring that any safeguarding concerns are raised with the safeguarding lead.

General – Ensure Hillside’s wider charitable work is promoted and made aware of; ensuring you are following the policies and procedures of Hillside throughout your work.

This list is not exhaustive and there may be other tasks the post-holder is required to undertake.

Person Specification

Ideally you would have some experience in the hospitality industry but training is provided

Excellent customer service skills

Attention to detail

Ability to work under your own initiative and within a team

A friendly and approachable attitude with an interest in challenging stigma associated with mental ill health

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.  Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people. 

Please note that this vacancy might close earlier as we will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes

Areas of responsibility

The post holder will be responsible for the following:

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person Specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

Other

• Ability to work flexibly and at various sites, as required
• Eligibility to work in the UK
• To be able to adhere and work within Glass Door’s safeguarding policy and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

Reserves Officer (North Hampshire) 

Salary: £27,500 - £30,000 depending on skills and experience 

Location: Rotherwick, Hook, RG27 9AU 

Full Time – 35 Hours per Week  

Permanent Contract 

Closing date:  08 September 2024

Interviews:  17 September 2024

The Hampshire and Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature. 

‘Our vision for a wilder future is beautiful and vital!’ 

Our future has to be wilder! 

We are seeking a Reserves Officer (North Hampshire) to join our cause.  

Reporting to the Senior Nature Recovery Manager (North Hampshire) and functioning as a key member of the North Hampshire Area Team, this post is responsible for the habitat management of five MoD sites in the northeast of the County which form part of the Thames Basin Heaths, and the nationally important Greywell Moors near Hook. This portfolio of sites includes a diverse mixture of heathland and Fen habitats; all of which are being managed or restored to favourable condition with support from the team and in partnership with organisations such as the MoD, NE, EA, external graziers and our inhouse grazing team. 

The suite of sites includes a significant acreage of the MOD training estate, which is comprised of internationally important lowland heath; there are also an exciting range of fen, woodland, wood pasture, also neutral and acid grasslands within the wider Northern estate. 

The Reserve Officer (North Hampshire) will deliver Countryside Stewardship Scheme and other work plan objectives, working with fellow staff, volunteers, contractors, project partners and the grazing team to implement habitat management activities. Estate management will also include the maintenance of reserve infrastructure and gathering ecological data through working with partners and carrying out surveying when required. 

Alongside the practical and administrative delivery associated with reserve management and general estate management tasks; this role will also be working closely with the wider team to ensure the northern estate and its staff are being as effective as possible, while maintaining a close and supportive relationship with our grazing team. 

Wild About Inclusion! 

As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work.  We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities. 

We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more. 

To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below. 

Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options. 

Housing Support Worker

This is an exciting opportunity to join an amazing organisation to help set up and develop a new Supported Lodgings service.

Position: Supported Lodgings Coordinator

Location: Cheshire West and Chester - (borough wide predominantly Ellesmere Port and Chester)

Contract: Permanent

Hours: Full time 37.5 hours

Salary: £24,136 per annum

Closing Date: 13th September 2024

About the Role

The Supported Lodgings Co-ordinator role is a busy and varied one. You will be responsible for ensuring all young people referred to the service, are assessed, supported and placed effectively with their hosts. In addition, you will be responsible for overseeing the recruitment, training and management of hosts, as well as promoting the service to key stakeholders, and supporting young people directly.

Cheshire West Supported Lodgings service will work across the borough of Cheshire West and Chester and you will be responsible for the effective delivery of it.

Your work will be underpinned by the organisations Endeavour model of assets based, psychologically informed delivery. The aim of which is to ensure that every young person leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of the Deputy Supported Lodgings Manager and the Greater Manchester Prevention Team you will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

Key responsibilities include:

 

• To be the first point of contact for young people and referral partners wanting to access the Supported Lodgings service.

• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for the safeguarding, matching and placement of young people in the homes of hosts

• Arrange all aspects of a young person’s stay with a host, ensuring they feel welcomed and supported, taking into account the support needs of individuals.

• You will have responsibility for ensuring the health and safety of the environment for young people and hosts through regular checks and reporting.

• To work with young people, hosts and other agencies, to prepare them for independent living and access longer term, appropriate accommodation using support plans.

• You will be part of a team responsible for a 24 hour on call service

• You will recruit, vet and train hosts both formally and informally ensuring that the host recruitment policies and procedures are implemented.

• You will be responsible for carrying out regular checks on host accommodation and assisting them to make necessary changes.

• You will proactively work in partnership with multiple agencies including statutory teams, to support the well being and ongoing housing needs of young people, working in accordance with safeguarding, data protection and information sharing protocols.

• You will lead on the active promotion and selling of the Supported Lodgings service to all potential hosts and referral partners, across the voluntary/statutory sectors and within the wider local community.

About You

 

You will need to have the following skills and experience:

• Experience and an understanding of working with people experiencing homelessness, or people in crisis

• Experience of supporting young people with their support needs, working closely with other key professionals.

• Experience of writing, implementing and evaluating risk assessments

• Experience of supervising or supporting hosts or staff

• An understanding and commitment to working in an assets based way

• Able to demonstrate clear understanding of safeguarding requirements and procedures and follow them through to conclusion

• High level understanding of professional boundaries and ability to maintain them

• Effective collaborative working with a range of internal and external stakeholders.

• Ability to effectively reflect on own practices for ongoing learning and development

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Flexible working model for suitable roles.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

• Death in service (4x Base salary)

• Legal Advice line

 

About the Organisation

 

The organisation delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Service Coordinator, Client Services Coordinator, Housing Services Coordinator, Services Coordinator, Residential Services Coordinator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Young Adult Support Worker

 

We have a new role available for a Young Adult Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Position: Young Adult Worker

Location: Waltham Forest, London

Contract: Full-time

Hours: 37.5 hours per week

Salary: £27,636 Per Annum (ILW) plus pension and other benefits

Closing Date: Sunday 22nd September 2024

About the Role

The Young Adult Support Worker will work as part of a team delivering an assessment, support and move-on service to vulnerable clients in supported accommodation. The successful candidate will have a caseload of 8 clients aged 18-25, in a male-only supported accommodation in Waltham Forest.

You will be required to work from our offices in Lambeth once a week approximately or as the business need arises. Your work will be underpinned by the Depaul Endeavour model of assets-based, psychologically informed delivery. The aim is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients and share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service. In accommodation-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in a positive and successful move-on.

Key responsibilities include:

· You will carry a caseload of clients for whom you will be the named key worker, and you will also take joint responsibility with your team members for the well-being and day-to-day support of all clients in the services

· You will lead on risk and needs assessment and support planning for your key clients and contribute to ongoing needs and risk assessment of other clients in the service

· You will develop and implement SMART outcomes based support plans for your key clients

· You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.

· You will proactively work in partnership with multiple agencies including statutory teams, to support the well-being of Depaul clients following data protection and information sharing protocols.

About You

You will need to have the following skills and experience:

· An understanding and commitment to working in an assets-based way.

· An understanding of the needs of people who have experienced homelessness, poor mental health, and substance use.

· A knowledge and understanding of Risk Assessments and Support Planning.

· Good literacy, numeracy and IT skills.

· Able to demonstrate a clear understanding of safeguarding requirements and procedures.

· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Our young people are supported by an able team of staff, and by professional volunteer Leaders recruited every year. The postholder will support the Programmes team in the recruitment of those Leaders. They will also deliver or assist in the delivery of several essential processes to help us meet all technical and industry standards to provide safe, rewarding expeditions.

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Delivering a range of support to people who use drugs or alcohol, including bespoke harm reduction advice.
• Helping people from historically underserved communities to access the needle exchange and treatment services, as desired.
• Researching new opportunities to engage with members of the Tower Hamlets’ public about drug and alcohol use and available services in the borough.
• Signposting to other support services, as appropriate.
• As needed, accompanying other Reset Outreach and Referral Service workers or external professionals on outreach and in-reach in order to better understand the local environment as well as build rapport with clients.
• As needed, serving in the needle exchange rota in order to better understand the service as well as build rapport with clients. Supporting on a pilot wound care project in conjunction with Accelerate.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

CPAG is looking for a welfare rights expert to manage our Early Warning System.

With a new government in place this is a great time to join the Advice and Rights Team at CPAG as we look to influence policy makers and parliamentarians and support the advice sector in delivering a fair and comprehensive social security system in the UK.

The Early Warning System (EWS) collates evidence of long-term concerns and developing issues within the benefit system, from the advice sector and beyond. EWS evidence is used to develop and promotes improvements to the benefits system with our colleagues in the Policy Team, as part of our work to end child poverty.

The EWS officer will actively promote the EWS, encouraging contributions from advisers and claimants. The EWS officer will record and analyse case studies as well as the issues which arise on our advice services, to provide insight on the impact of changes to the benefits system and evidence for our campaigning and research work.

You will play a key role in responding to calls for evidence and consultations, and liaison with the DWP and other policy makers. You will work closely with the advice sector through publications, briefings and events such as seminars and conferences, to increase advisers’ awareness of the concerns highlighted by the EWS and to promote solutions to support claimants.

 We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the EWS Officer job pack and application form from our website.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am Monday 9 September 2024.

Interviews will be held online during the week commencing Monday 16 September 2024.

Background to the role

We are looking for a handyperson to join our team, providing handyperson support through the Havering Energy Doctors project.  The service is funded by the London Borough of Havering.

Job description

Job Purpose

· To support residents of Havering in, or at risk of fuel poverty, by fitting simple energy-efficiency measures in their homes. These measures include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing, fitting LED light bulbs and damp and moisture damp readers.

· Working as part of our handyperson team you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes.

Key Responsibilities

Specific responsibilities

· To install simple energy efficient measures within the home

· To engage with project participants in a positive and constructive way and ensure their needs are met

· To provide excellent customer service

· To communicate effectively with the team

· To work with team members to achieve goals

· To input and report on the success of allocated tasks

· Assess whether the customer has additional needs that our wider team, or partners can support with, and refer/signpost as needed. For example, for benefit checks, befriending, carers support.

· Adhere to health and safety guidelines and AUKEL policies and procedures.

· To deliver food packages (and other emergency packages) when required.

 Health, Safety

· Whilst using AUKEL fleet vehicle ensure that appropriate checks are completed prior to driving e.g. tyre pressure, brake test etc.

· To keep AUKEL tools and equipment in a clean, safe working order meeting health & safety requirements.

· To work closely and support AUKEL volunteers and/or work placement by providing basic on the job training skills.

Lone Working: Ability to work alone and on own initiative, knowing when to seek help if appropriate.

Safeguarding: Report any safeguarding concerns to the AUKEL Safeguarding Dedicated Safeguarding Lead (DSL).

Administration

Financial Accountability: To keep detailed records of jobs completed e.g., time taken, materials purchased and used along with any donations received.

Incident Reporting: Report any ‘No Access’ failed visits in accordance with AUKEL’s policies and procedures.

App Maintenance: Maintain the AUKEL Call-Round app and Solo Protect Lone Working Personal Safety App/device in accordance with AUKEL policies and procedures.

Feedback Collection: Support customers to complete service feedback questionnaires where required

Quality

Quality Control: Services provided in accordance with Foundations Quality Mark.

Mandatory Training: Completion of essential training as required by AUKEL to ensure the delivery of safe, person-centred services.

 General

· Continuous Training: Complete any training necessary to fulfil the role effectively.

· Flexibility: Demonstrate flexibility in working hours and duties to meet the needs of the service and ensure high-quality service delivery.

· Support & Supervision: To meet with line manager on a regular basis

· Policy Compliance: Carry out the duties of the post in accordance with AUKEL policies and procedures, including but not limited to Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), First Aid and Safeguarding Vulnerable Adults

Collaboration

· Guidance & Direction: Operate under the direction of the Home and Care Manager whilst being supported by the Senior Handyperson.

· Internal Collaboration: Attend team and staff meetings as required

· External Collaboration: Work in partnership with Age UK Redbridge Barking & Havering and the London Borough of Havering (project funders) to enhance service provision and extend support networks for our customers.

 Person specification

Essential

Desirable

Experience

Essential

Practical experience in a variety of repair and maintenance tasks.

Desirable

· Previous experience in a handyperson or maintenance role.

· Relevant vocational qualifications or apprenticeship in a trade such as carpentry, plumbing, or electrical work is desirable.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· An awareness of and sensitivity to the needs of older people and their carers.

· Awareness of health and safety issues, risk assessment, COSHH, RIDDOR etc.

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Attention to detail and problem-solving skills.

· Excellent communication and customer service skills.

· Ability to work independently and as part of a team.

Desirable

· A clean full driving licence. If using own transport, essential car user allowance will be paid.

Additional Requirements

· As Age UK East London works with adults where children may be present the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation

· Flexibility in working hours to meet organisational needs.

Employment Details

 Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at London Borough of Havering

Salary  Between £28,840 and £31,390 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems .

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: Friday 6th of September 2025 at 5.00pm

1st stage interviews: Week Commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department at Age UK East London.