Volunteer Manager Jobs
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to women and those assigned female at birth with endometriosis, for example through our website and information leaflets, and via our local support groups, Helpline and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved treatment and management; and support research.
This will be a busy, varied and important role working closely with the Head of Campaigns and Communications to raise awareness and increase the visibility of endometriosis and Endometriosis UK, and designing and managing campaigns that really make a difference across the UK. You will be working as part of a passionate team with a strong commitment to achieving change to help those with living with endometriosis.
You’ll be creative, resourceful and be able to create and deliver campaigns that make a tangible difference to those with endometriosis. This is an exciting opportunity to help drive forward Endometriosis UK’s new strategy and boost our impact for the benefit of everyone affected by endometriosis.
We are looking for a highly organised, pro-active and confident Senior Communications and Campaigns Officer to manage our press office, running it to the highest standard. You’ll have an eye for a strong story, and will be confident in pitching stories to press and drafting press releases. You will be responsible for raising the profile of endometriosis in the media and ensuring Endometriosis UK is the go-to voice on menstrual health and endometriosis issues. You will also be a passionate and creative campaigner who has demonstrable experience of developing and delivering successful public awareness campaigns. You’ll enjoy working as part of a small but driven communications and campaigns team, who are passionate about driving change for those with endometriosis.
Job title: Senior Communications and Campaigns Officer
Reporting to: Head of Campaigns and Communications
Working hours: Full time/ 37.5 hrs a week
Location: Office based (London Bridge), there is an option to work two days week at home dependent on business need
Contract: Permanent
Annual salary: £33,000-£35,000 depending on experience (including London Weighting)
Closing date: 5pm on Monday 16th September 2024
Interview Date: Monday 23rd & Tuesday 24th September, in person at our offices in London Bridge
The client requests no contact from agencies or media sales.
Community Leader (Director) - L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (occasional evenings and weekends)
Salary: 57,000-60,000 per annum (including London weighting)
Place of work: L'Arche London Community Office, West Norwood, SE27
Some travel and overnight stays will be required within the UK
Contract type: Permanent
Closing date: Sunday 29 September, 11:59pm
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
- Joining shared meals since cooking and having a meal together is what we are all about
Main purpose of the role:
The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.
Are you a leader who can:
- Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities - people we support, employees, volunteers, long-term friends and members.
- Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
- Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
- Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.
- Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
- The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.
The Role
- Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
- Ensure the Community’s financial sustainability through robust financial planning and management.
- Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
- Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
- Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth. Support and encourage events that build community belonging.
- Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
- Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
- Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources.
About you:
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely-related field).
- Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
- Experience leading and developing diverse teams to flourish, individually and together.
- Good financial planning skills and experience successfully managing a substantial budget.
- Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
- Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
- Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
- Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
- Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
- A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
- Organised and capable of prioritising, delegating, and working autonomously.
- Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
- Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
- Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
- Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.
About us
In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.
Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.
We have lots of diversity and lots of opinions. We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured. Together, we want a more inclusive, compassionate world.
A full job description and person specification can be found in the attached Recruitment Pack.
The closing date is midnight on Sunday 29 September 2024.
First round interviews are expected to take place between 10 and 16 October.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced HR professional looking for a new challenge?
We’re recruiting a Senior HR Advisor for a 12-month fixed-term contract, following an internal promotion within our team.
As a Senior HR Advisor, you’ll be the escalation point from our People Operations team and will apply your specialist employee relations knowledge and expertise to provide professional and pragmatic employee relations advice on a range of employee relations (ER) issues, policies and processes.
You’ll pro-actively engage with managers to offer best practice advice on a range of ER case work, spotting and assessing the risks and advising managers on how to mitigate or find resolutions to those risks which are in the best interest for British Heart Foundation (BHF).
You’ll take ownership of your own case work from beginning to end and responsibility for the advisory solutions ensuring best practice timescales are adhered to. You will also ensure any risks or concerns are flagged.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office. Please note this is a 12 month fixed term contract.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With a CIPD Level 5 minimum qualification, or equivalent, you'll have extensive HR knowledge and understanding around best practice. You'll also have an up-to-date ER and Employment law knowledge, and understand ACAS code of Practise and be knowledgeable on the Equality Act.
You’ll have substantial experience managing complex casework, including dismissals and discrimination.
You are able to weigh up complex evidence and reach sound conclusions that are fair and reasonable while protecting the business. You have the proven experience of navigating legal complexities and negotiating successful resolutions swiftly.
Ideally, you will have ER specialist experience confidently managing a high volume of cases in a large organisation. Additionally, experience of tribunal case preparation, restructuring, redundancy, and TUPE would be highly advantageous.
A highly effective team player, you’ll have excellent communication skills and be able to build trust and rapport quickly. With strong time management skills, you’ll be resilient and work well under pressure to multiple and conflicting deadlines.
We’re looking for someone with a passion for all things employee relations who will be an ambassador for the People Relations team. Willing to challenge and influence managers, you’ll encourage them to be the decision makers as well as positively challenge the status quo on process, policy and procedure.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
Our benefits include:
• 30 days annual leave plus bank holidays
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
We're CIPD-recognised for our Live Well. Work Well programme, and we're on a mission to make heart health a priority, starting with you. From home to the office, we're here to inspire and guide your journey to a healthier, happier life.
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
Post: Support Worker (mulitple positions)
Hours: Full time. Average waking hours: 32 per week plus a maximum of 48 sleeps per calendar year OR 32 per week plus a maximum of 52 sleeps per calendar year
Continuous rolling rota over 365 days (Christmas and New Year shift cover are allocated separately.)
Salary: Starting at £23,080 – £26,819 (annual increments subject to successful appraisals) (dependent on which job role)
Place of Work: Bolton, Greater Manchester
Reports to: Service Manager
Our Vision:
Backup North West believe no young person should experience homelessness. For the young people that do, Backup aims to be an outstanding provider of high quality, holistic housing and support services.
Purpose:
· To provide high quality support and accommodation for homeless young people aged 16-25.
· To enable an introduction to independent living, while offering a safe environment to live and learn.
· To prevent homelessness and reduce risk.
Works with:
Externally:
Local Authorities, Landlords / property owners, Benefits Agency, Housing Benefit, Maintenance Departments, Police, partner and potential partner voluntary agencies offering complimentary services, young people aged 16-25 years.
Internally:
Project Manager, Senior Managers, Business Support Team, other BACKUP schemes and teams and colleagues.
Key Responsibilities
Building resilience within young people
Provide a comprehensive support and service that meets the highly quality standards set by BACKUP.
Support Work
Provide Staff Support
Participate in promotional activities, fundraising and other outings and activities with residents
Rent and Income Management
Provide Financial Support
Provide Premises Management
Maintain Information systems
Flexibility
Policies & Legislation
No CV's please
Interviews will be held on the 19th of September
The client requests no contact from agencies or media sales.
Are you an experienced prospect research professional who’s passionate about working with fundraising teams to improve processes and ways of working? Here at Sue Ryder we are looking for a self-starter to join us in blended role which support our fundraising operations development work and delivers our prospect research function.
If this sounds like you, come and join our team and contribute to the incredible work that we do across Sue Ryder.
The Fundraising Operations and Prospect Research Specialist sits within our busy and growing Supporter Experience, Data and Insight Team and reports to the Fundraising Operations Development Manager. Working collaboratively with the other Senior Executives in the team, you will be a key member of our SEDI Management Team delivering on key priorities.
You will be responsible for:
• Supporting the implementation and management of Sue Ryder’s world-class fundraising operations model and working with our internal teams to review and improve key processes and policies which support our fundraising activities.
• Support our High-Value fundraising, both at a National and Community level, by providing prospect research and insight and overseeing all the processes for management of this activity.
Key skills and Knowledge
• An understanding of the role of fundraising operations within a charity environment.
• Be proficient in using relationship management databases and an understanding of data management best practice, preferably some previous experience in using CRMs
• Knowledge of prospect research strategies, specialist tools and techniques within a fundraising context.
• Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career. We appreciate this role is looking for a range of experience and knowledge and would encourage you to apply even if you feel you only meet some of the criteria outlined. We are also happy to provide more detail about the role to anyone that is interested in applying.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 8th September
1st Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Are you looking for a role where you can develop your HR experience while working for a leading charity?
Samaritans is looking for an experienced People Advisor to join their People team. You’ll be CIPD qualified (either level 5 or level 7), with working knowledge of employment law and be passionate about working in a purpose-driven organisation.
- Permanent role
- £38,000-£41,000 per annum plus benefits
- Full time (35 hours per week)
- We are passionate about flexible working, please talk to us about your preferences
- Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
- In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month.
What makes this role unique?
This role will provide a comprehensive people advisory service to designated client groups and will support projects that seek to continually improve our People processes and practices. A core focus of the role will be on providing coaching and advice to employees and managers on a wide range of HR topics, including employee relations queries and interpreting monthly HR metrics.
The workload is varied with opportunities for developing new policies and ways of working, as well as delivering on day-to-day priorities.
The Team:
The team is supportive, friendly and focused on continuous improvement. You’ll work alongside another People Advisor, with support from an HR Officer, reporting into our People Business Partner. Within the People team is also a Talent & Resourcing Manager, a Recruitment Advisor and a Payroll and Pensions Advisor.
The People team sit within the People & Culture Directorate, working alongside other teams including Volunteer Services, Equity, Diversity & Inclusion and Learning and Development.
What’s in it for you – our benefits:
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You'll be asked toupload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at midnight on 15 September and interviews are expected to take place w/c 23 September.
This new post will enable ICCM to extend our community engagement offer in providing social activity within the lunch groups as well as other community activities targeted to the older Irish community. Engaging people to reduce social isolation, improve health and live well.
Key Responsibilities:
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Enhance our existing lunch club provision to ensure greater connection with the Irish community and provide awareness of support available to older Irish people in Manchester.
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Raise our profile and develop relationships with the established events across Manchester.
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Widening engagement through outreach with other community groups.
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Monitor and identify the current and changing needs of the older Irish community to ensure ICCMs program supports those needs
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Monitor and report on outcomes and impact of activity.
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Promoting Irish culture through partnership and coproduction with arts practitioners and community organisaitons which serve older communities.
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To promote the wider work of ICCM, facilitating pathways to support where needed.
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To be aware of and maintain best practice in safeguarding.
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To commit to continuous professional development and keep up to date with best practise in the sector.
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To attend relevant conferences and seminars locally, regionally and nationally as directed by line manager.
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To participate and engage in supervision and appraisal provided by the manager
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To work as an accountable member of the staff team, working within the charity’s policies and procedures
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It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.
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To ensure you fully embrace ICCM’s values in all your work.
DOTW UK has a small, high-performing and dynamic services team dedicated to delivering high quality, person-centred healthcare in a fast-paced environment, ensuring exceptional personal and team performance.
We are looking for an Outreach Senior Caseworker with experience of delivering effective advocacy on behalf of people from marginalised communities. This role will play a key role in the delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.
As part of DOTWs Services team, you will support the service by proactively promoting DOTW’s service at individual accommodation sites, providing social assessments for residents and their dependents, escalating health issues of any immediate concern, and support responses to urgent health and/or safeguarding concerns. As part of a culture of best practice, you will ensure adherence to DotW policies and will provide support resolving complex cases, deploying your demonstrative experience delivering person-centred, compassionate care and/or advice and support to people seeking asylum or from other excluded communities.
You will lead by example, demonstrating effective advocacy, coordination, and multi-tasking skills, The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment and be able to work productively and constructively within a close-knit team by demonstrating an open and responsive attitude and using your excellent communication skills.
You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.
You will be supported by an experienced team, regular line management, and clinical supervision. Skills in Basic Life Support, First Aid, safeguarding, mental health management, and trauma-informed approaches will be provided.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile.
Closing Date:
Wednesday 11th September at 9am.
How to Apply
To apply, please submit your CV & Covering Letter on the link provided with the following details:
- Why you would be interested in the role
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
How to Apply
To apply, please submit your CV & Covering Letter to the email provided with the following details:
- Why you would be interested in the role
- Contract length – 6 or 12 months
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted.
We work tirelessly to empower excluded people to access healthcare.
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The client requests no contact from agencies or media sales.
A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for children with complex medical needs and their families. We fund programmes and services to make it possible for children and young people living with serious illness to be cared for at home instead of hospital.
The WellChild Family Tree is a growing network that exists to connect families across the UK caring for a child with complex health needs with each other and with WellChild. Through its online forum, and programme of activities and communications, it provides members with the opportunity to make friends, make memories and make a change.
What we are looking for:
We are looking for an enthusiastic and well organised person to join us as our Family Information Officer as part of our Family Team. Working alongside the Family Programme Team and wider Programmes Team, this role will fill a critical information gap for the families that WellChild supports and will help the charity attract new and harder to reach families into the WellChild Family Tree network.
Through becoming familiar with relevant policy and guidance for families caring for children with complex medical needs, you will be able to help identify the key issues facing our families and then curate the most relevant, up to date information from a variety of expert sources to help support them whilst also taking the lead on information projects aimed at helping families to thrive at home.
Purpose of the role:
Families thrust into a world of disability and complex care find themselves having to navigate their way through a ‘new normal’ with nowhere to go for relevant information and advice. The result leaves many unaware of their entitlements or the help that might be available. This puts many families under extreme pressure, leading to financial hardship, family breakdowns and emotional strain.
Working within the Family Team and reporting to the Family Programme Manager, this role will continue to develop and expand WellChild’s information provision. This will be achieved through research and delivery of information, tools and advice for families on subjects such as, but not limited to health, legal rights and entitlements, wellbeing and local services.
For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.
We look forward to receiving your application!
Support children with complex medical needs and their families.
The Head of Governance and Compliance is looking for a full-time Governance Coordinator to support the Governance Team at KCLSU.
The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy. This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our External Speaker processes for our student activity groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.
The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting
Governance Coordinator (Visiting Speakers) Role
The requirements and responsibilities of this role are central to understanding what is expected and these can be found in the role profile. To be performing well in this area, you must be fulfilling the overall purpose of the role and visibly demonstrating the main accountabilities of the job. This does not always mean that you are expected to fulfil every single responsibility, and you will agree priorities with your manager within the scope of your role profile. You should make sure that you and your manager are broadly happy that your role profile is up to date
The Governance Coordinator is responsible for supporting the Head of Governance and Compliance with the delivery of the KCLSU Governance Strategy. This includes supporting all aspects of corporate governance for KCLSU: in particular assisting with the timely review of policies and procedures; supporting the complaints management and reporting process (non-election); and coordinating our Visiting Speaker processes for our Student Activity Groups. The post-holder will also assist in the communication of Governance across KCLSU and support the process of staff and Trustee engagement with the Governance Strategy.
The post provides an opportunity to learn the functions and operations of effective governance in a charity and education setting.
Core Tasks:
Visiting Speakers Responsibility:
Our Governance Coordinator is the key point of contact for all External Speaker bookings by KCLSU student societies and activity groups.
Responsibilities include:
- Complete initial checks, and any required risk assessments, for all external speaker bookings, against the trigger criteria within the policy.
- Coordinate mitigations such as chairing training for events that are high risk.
- Liaise with Kings to enable student groups with external speakers to book rooms for events.
- Organise meetings with student groups to improve awareness, knowledge and understanding of how the KCLSU works to support freedom of speech at King’s.
- Work with the Head of Governance and Compliance on issues arising from External Speaker events or risk assessments.
- Support reviews and provide data for the Trustee Board or Sub-Committees as required.
- Maintain and continue the development of automated recording processes to record, track and analyse trends for visiting speakers.
- Support the Head of Governance and Compliance in developing and delivering student group training and inductions for trustees and staff as required.
- Coordinate the work of the Governance Assistant in liaising with students and societies regarding arrangements for low to medium risk events, where no referrals need to be made for a full, joint risk assessment with King’s.
- Support the joint KCLSU and King’s College London freedom of speech initiatives through the work of the Freedom of Speech Advisory Group (FESAG) (Operations Group), agenda setting and servicing meetings
The post-holders shall also:
- Assist with the planning and scheduling of governance and policy related agenda items for the annual cycle of Board and Sub-Committee meetings;
- Support the governance-related policy review process, including developing new or updated policies, and their effective implementation;
- Provide support for the effective communication of Board and Sub-Committee information (non-confidential) to staff and student community to meet the requirements of the Articles;
- Jointly service with the Head of Governance and Compliance taking minutes for meetings for Board, Sub-committees and other governance events;
- Take meeting notes for the Head of Governance and Compliance’s project meetings as required;
- Assist with the updating of annual policy and governance documents ready for incoming Officer and Student Trustee training;
- Ensure the policy and governance sections of the KCLSU website are kept up to date with new policies and procedures.
- Service the Health, Safety, and Wellbeing Committee.
A successful candidate must have:
- Experience of working in a busy administration role and ability to manage time effectively.
- Experience of working in a busy office environment with varying demands and deadlines.
- Experience of organising meetings and taking minutes during meetings.
- Experience of building effective working relationships and communicating effectively with a wide variety of audiences.
- Experience of organising time and resources effectively and prioritising workload.
- Experience of producing reports and presentations.
- Experience of writing policies, procedure and guidance.
- Experience of following procedures and maintaining accurate records for reporting purposes.
- Experience of training others (internal audiences) on aspects of the role for induction and knowledge sharing purposes.
- Experience of working in incident management/health and safety would be beneficial.
For further details and Person Specification, please review our Job Pack below.
Benefits of Working for KCLSU:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 34 days annual holidays including Bank holidays, volunteering days and wellbeing days
- Discounts and Venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- KEATS Learning Platform & LinkedIn Learning subscription
- Death in Service
- Access to Kings Libraries
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility:
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
- Trustees should not apply for a role whilst in their term of office, or should their application be accepted or progressed to the interview stage.
- Ex-Trustees can apply for student staff (non-administrative) roles, as soon as they finish their tenure.
- Ex-Trustees can apply for career staff / permanent staff roles, only after a year has passed of them being a trustee. Applications submitted within the year should not be accepted or progressed to the interview stage.
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Housing Advocates
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Information for Applicants
Meetings Co-Ordinator
Hours: 8 hours a week. These hours are flexible and can be taken across the week with approval from the Chief Officer
Salary: £28,528.76 for 37.5 hours, £6086.08 pro rata
Holiday entitlement: You will be entitled to 25 days paid leave plus public holiday per annum pro rata
Closing date: 12pm, Monday 9th September 2024
Carers Voice Norfolk & Waveney aims to promote equality of opportunity and welcomes applications from diverse candidates with the right mix of experience, skills and potential. We will collect and process the personal data you provide on this application form and any other supporting documentation you submit in order to administer the recruitment procedure for the above role. Further information is available upon request.
Introduction to Carers Voice Norfolk & Waveney
Carers Voice Norfolk & Waveney is a user-led charity providing the independent voice of Carers in the way their services are designed, developed and delivered. Its vision is to ensure that unpaid Carers throughout Norfolk & Waveney are valued, recognised, and supported with equal access to a good quality of life that is not prejudiced by their caring role.
The guiding principle that informs our work is expressed in the organisational mission statement:
‘To improve the health and wellbeing of all Carers in Norfolk & Waveney; through partnership working we will ensure that the voice of Carers is heard and listened to, enabling support and services to be designed and delivered that reflect Carers’ needs and interests’.
Carers Voice Norfolk & Waveney facilitates a countywide strategic partnership group and five locality network groups, all of which meet quarterly. CVN&W has a membership of over 2000 Carers and a reach extending to over 100 Carer groups countywide. The organisation is led by a board of trustees, all of whom have lived experience of caring, and who delegate day-to-day management to the Chief Officer who is supported by the Carers Voice Co-Production and Project Officer and the Membership & Administration Officer.
Carers Voice Norfolk & Waveney works in partnership with the Norfolk and Waveney Integrated Care Board which provides the health and social care for Norfolk and Waveney together with statutory and voluntary organisations. We work closely with Norfolk County Council and the commissioned countywide support service for Carers, Carers Matter Norfolk.
Coproduction is central to everything we do at Carers Voice. Carers are ‘experts’ through their lived experience and Carers Voice works to ensure Carers are able to influence change regarding the services, policies and decisions that affect them and the people they care for. Coproduction is an equal relationship between people who use services and people responsible for services. Decision making is shared in planning, design, delivery and monitoring.
The role will be carried out mainly in weekday office hours and can be flexible to suit the right person. Very occasional evening and weekend work will be required. The role will predominantly involve working from home. Equipment such as mobile phone and laptop, will be supplied. We are looking at the potential of arranging in person meetings which would require some travel within Norfolk & Waveney. A mileage allowance will be paid.
Job Description
Job Title: Meetings Co-Ordinator
Company: Carers Voice Norfolk & Waveney
Reporting to: Carers Voice Norfolk and Waveney Chief Officer
Accountable to: Carers Voice Norfolk and Waveney
Location: Working from home with some flexibility for face to face meetings
Hours: 8 hours a week. These hours are flexible and can be taken across the week with approval from the Chief Officer
Main purpose of the role:
We are looking for a Meetings Co-ordinator to join our team.
Are you a great communicator, with first-class organisational skills, and experience of co-ordinating meetings?
Do you have excellent communication and interpersonal skills, with the ability to establish rapport, empathise and build trust with Carers from diverse backgrounds.
The Meetings Co-ordinator will lead the co-ordination and development of the five Local Carer Involvement Meetings and be responsible for facilitating/ chairing these meetings. These meetings are an opportunity for Carers to share their experiences and to come together with practitioners to co-produce solutions to gaps in support. The role involves supporting a network of unpaid Carers in Norfolk & Waveney. You will be helping Carers to have a say on issues that matter to them; strengthening the ‘Carers Voice.’ You will play a key role in outreach, engagement and advocacy, to ensure that Carers Voices are heard.
Main Relationships:
The role will maintain effective connections with: Carers and Past Carers (individuals and groups), Co-production & Project Officer, Membership & Administration Officer, Adult Social Services Operational Business Lead and integrated health and care practitioners, service providers and user-led groups and VCSE organisations and statutory bodies such as Healthwatch Norfolk.
Tasks:
1. Networks / Community Development
1. Lead (operationally) the coordination and development of five Local Carer Involvement Meetings to give Carers a space to share their voice in the design, delivery and evaluation of services and support which affect them, ensuring Carers feel heard and supported.
2. Chair the five Local Carer Involvement Meetings quarterly, providing organisational and facilitation support, including aspects of administration (setting and distributing notes, agendas and documentation and taking forward and reporting back on actions). Minute taking will be provided by another member of staff whenever possible.
3. Develop the membership of Locality Networks to ensure good representation from Carers, Carer peer support groups, practitioners, service managers and commissioners.
4. Building networks between local services and Carers. Collaborate with internal and external stakeholders, including healthcare professionals, social services agencies, and community organisations.
5. Provide a quarterly report on the Local Carer Involvement Meetings to the County Wide Partnership Board and wider Integrated Care System
2. Communications & Engagement
6. Build and grow Local Carer Involvement Meetings and the Carers Voice membership
7. Support communications and promotion of the Carer Involvement Meetings and involvement opportunities locally, regionally and nationally
8. Attend events to promote Carers Voice Norfolk and Waveney and the Carers Identity Passport, signposting to support for Carers and reaching hidden and/ or Carers who are not engaged in services
3. Participation
9. Support Carers to be involved in co-production activities and opportunities.
10. Facilitate Carers to have a say in the design, delivery and evaluation of services that support Carers and those they care for through Local Carer Involvement Meetings and other services and forms of support as appropriate.
11. Support with identifying local, regional and national involvement opportunities (e.g. consultations, workshops and co-production activities), feeding information through the Local Carer involvement Meetings and Carers Voice membership, providing Carers the opportunity to have their voice heard.
4. Volunteer Recruitment and Management
12. Support the ongoing development of a ‘Carers Ambassadors’ programme. Carers Ambassadors are volunteers within Carers Voice who have personal lived experience of caring. They are members of Carers Voice Norfolk & Waveney and regularly contribute to the development and design of services used by Carers within health and social care. Their experience means they are linked in and familiar with services for Carers across the County.
5. Other
13. Proactively work with other team members to ensure co-production is embedded in all the work Carers Voice undertakes.
14. Deputise for other members of staff as required and briefed.
15. Contribute to the ongoing monitoring, evaluation, and review of the support for Carers within Norfolk and Waveney
16. Help to capture and publicise Carers Stories to raise awareness of Carers
17. Develop ways to involve and engage Carers with activities happening in the wider health and social care sector so that co-production takes place.
All Carers Voice Norfolk and Waveney post holders are responsible for:
18. Working to the policies and procedures of Carers Voice Norfolk & Waveney
19. Promoting equal opportunities and respecting diversity within all aspects of their work
20. Complying with Health and Safety Regulations
21. Carrying out additional duties where appropriate which may be allocated from time to time by the Chief Officer / line manager.
Person Specification:
Experience and Qualifications:
Essential
Chairing and facilitating meetings, workshops or groups sessions and reporting back on actions progress
Coordinating and networking with local organisations and practitioners
Database management (Mailchimp, Excel, or similar)
Handling confidential and sensitive information (Data Protection Act 2018 & GDPR compliance)
Desirable
Educated to degree level or equivalent
Experience of using social media for promotion and to build networks
Volunteering/ working with Carers/ people who use services/ lived experience of Caring
Meeting/ Events promotion
Knowledge & Skills:
Essential
Excellent communication and interpersonal skills -written and verbal
IT Literate: use of Mailchimp/ Smart Survey, (Microsoft Office Suite)
Ability to work under pressure, prioritising and managing conflicting workloads
Desirable
Knowledge of the health and social care system locally and nationally / issues affecting Carers and the people they care for and organisations who offer support.
Creating professional social media content
Copy writing (creating accurate content tailored to target audiences, print and online)
Experience with wellness and holistic approaches
Understanding of barriers to wellbeing, including but not limited to mental health challenges, socio-economic challenges, and life transitions.
Attributes:
Essential
Reliable, professional with an empathetic approach
able to work as part of a team
Diplomacy: able to handle sensitive and confidential information
Self-motivated: ability to work independently and show initiative
Time management and ability to prioritise workload
Other requirements:
Occasional work during evenings and/or weekend (attending events)
Ability to travel throughout Norfolk & Waveney
Desirable:
Current driving licence and use of a car
The client requests no contact from agencies or media sales.
Bedford Foodbank has an exciting opportunity for a new position as a Senior Finance Officer. This is a highly responsible role operating and developing all financial workflows required to enable the charity to function and remain compliant.
Bedford Foodbank is an independent charity, operating as a member of the Trussell Trust network.Over recent years, we have seen client numbers rise significantly but thankfully, the extraordinary generosity of donors has also risen to meet the growing demand for our services. In 2023, we moved premises to a larger warehouse which is enabling our fantastic team of staff and volunteers to work in a better, safer environment, and our day to day opertion can run more effciently.
Bedford Foodbank is committed to deliving a high standard of service to anyone who engages with our work. We operate our services with a Christian ethos, supported by local churches. You don't need to be an active Christian to be part of the team, but understanding these values are important.
The client requests no contact from agencies or media sales.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is looking for a proactive and enthusiastic Marketing and Communications Executive to join our team. This role is ideal for someone who is passionate about marketing and wants to make a positive impact through their work. As the Marketing and Communications Executive, you will support the marketing team in a variety of tasks, from creating content and social media listening to assisting with PR, events and campaigns. You will provide general marketing support to other functions within the charity, helping to ensure our message reaches the right audiences.
Key Responsibilities:
Content Creation:
- Assist the Digital Marketing Executive in the creation of engaging content for various channels, including social media, newsletters, blogs, and website updates.
- Support the design and production of marketing materials, such as flyers, posters, and digital assets.
- Help develop and maintain a content calendar to ensure consistent and timely communication.
Design:
- Assist the Digital Marketing Manager in the scheduling and management of the Senior Visual Communications Officer’s design schedule
- Organise, feedback and manage marketing briefs that come into the Marketing team from multiple support functions
Social Media Management:
- As required, support the Digital Marketing Executive with Bookmark’s social media accounts by scheduling posts, monitoring engagement, and responding to comments and DM’s.
- Assist in creating social media campaigns that align with broader marketing objectives.
- Track and report on social media performance, providing insights to optimize future activities.
Email Marketing:
- Assist in the development and distribution of email campaigns, including newsletters, volunteer updates, and event promotions.
- Manage email lists and ensure data accuracy, adhering to GDPR guidelines.
- Monitor email campaign performance and suggest improvements based on analytics.
Event Support:
- Support the Volunteers team by helping plan and execute events, both virtual and in-person, aimed at volunteer recruitment, fundraising, and awareness-building.
- Assist with event logistics, including coordination with venues, vendors, and attendees.
- Support the promotion of events through various channels to maximize attendance and engagement.
Campaign Support:
- Assist in the planning and execution of marketing campaigns to drive volunteer sign-ups, donations, and brand awareness.
- Work with the team to develop campaign materials and track their effectiveness.
- Provide administrative support across projects and workstreams, such as managing campaign timelines, stakeholder communications, budgets, and reporting.
General Marketing Support:
- Provide day-to-day support to the marketing team, including managing enquiries, reports, updating databases, and maintaining records.
- Collaborate with other teams within the charity to ensure marketing efforts are aligned with overall objectives.
- Contribute to brainstorming sessions and bring fresh ideas to the table.
Person Specification:
Education:
- A degree in marketing, communications, media, or equivalent experience or qualifications will be considered.
Experience:
- Some experience in a marketing, communications, or related role (through internships, volunteer work, or previous employment at a similar level)
- Familiarity with marketing activity, management, content creation, social media and basic design tools (e.g., Canva, Adobe Spark).
- Experience in the charity or non-profit sector is beneficial but not mandatory.
Skills:
- Strong written and verbal communication skills, with a keen eye for detail.
- Creative thinking with the ability to generate ideas and solve problems.
- Good organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
- Basic understanding of digital marketing principles, including social media, email marketing, and content creation.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic familiarity with CRM systems or marketing tools.
Attributes:
- Passionate about literacy and education, and committed to Bookmark’s mission.
- Eager to learn, with a proactive approach to professional development.
- A team player who can collaborate effectively with colleagues and stakeholders.
- Flexible and adaptable, with a willingness to take on a variety of tasks.
- Effective time management, able to organise multiple work streams and projects.
The client requests no contact from agencies or media sales.
As part of a core team of Experience Executives, this role will provide excellent administrative support across the Organisation and ensure our stakeholders have a magical experience. In this busy and varied role, you will be responsible for being the first point on contact for stakeholders, data processing, income processing, the acknowledgement of support, the fulfilment of materials, and other administrative tasks.
Right now, more than 60,000 children in the UK have been diagnosed with a critical condition*, changing their lives and the lives of their families forever. For them, the joy of childhood is brought to an abrupt end with treatment plans, appointments and worry taking over. The power of a wish revives a childhood stolen by critical illness. It brings light and joy to children and their loved ones, leaving a profound and lasting impact on all their lives.
But Make-A-Wish UK can’t be that light for everyone. It takes a community of dedicated volunteers, supporters and donors to help these children feel like children again. We’re looking for people like you to contribute to our collective mission of granting a wish to every eligible child.
Make-A-Wish UK strives to be a magical, inclusive and inspiring place to work. You will be joining us at an exciting time as we launch our ambitious new strategy which will, ultimately, enable us to reach more children and young people who are eligible for a wish.
You can find the full job description for this role here.
Key Responsibilities:
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You will be supporting a wide range of stakeholders, dealing with enquires by phone, post, email, social media
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Supporting the coding and processing of Income
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Steward fundraisers, provide them with a magical experience that maximizes income
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Importing data into our CRM, Salesforce
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Ensuring supporters are thanked for their contributions
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Sending our Fundraising materials to supporters
To be successful in this role, you will need:
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You will need to be highly organised
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Have the ability to juggle conflicting priorities
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Good understating of Excel
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Be creative
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Excellent customer service skills
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Experience of fast paced working environments
At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.
Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.
Wondering what it means to be part of Make-A-Wish? Find out more.
The client requests no contact from agencies or media sales.