Volunteer Manager Jobs
To support and grow Sarcoma UK’s relationships with trusts and foundations. This includes coordinating applications, maintaining a strong pipeline, and supporting fundraising efforts across the organisation. The role also involves providing fundraising support through merchandise management, donor engagement, and administrative assistance.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
1. Trusts and Foundations
- Act as the main point of contact for trusts and foundations supporting gifts under £10,000, ensuring they receive timely and appropriate support, materials, and updates to foster successful grant applications and long-term relationships.
- Identify and research new trusts and foundations whose funding priorities align with Sarcoma UK’s mission.
- Plan and coordinate the schedule of grant applications aligning with internal priorities and submission deadlines.
- Draft compelling grant applications, ensuring high-quality submissions, and coordinate the process of application tracking and reporting.
- Maintain the existing pipeline of trust fundraising activities in Raiser's Edge, monitoring progress and ensuring follow-up actions are taken.
- Cultivate and strengthen relationships with new and existing trusts, foundations, and grant-making bodies.
- Contribute to the development and implementation of the Trusts and Foundations fundraising strategy.
- Work with the Research, Policy, and Support Services teams to arrange meetings between trust representatives and Sarcoma UK funded project leads, where appropriate.
- Collaborate with the Communications team to ensure that trust and foundation-related web pages are up-to-date and engaging.
2. Fundraising Support
Merchandise
- Manage stock by overseeing merchandise stock levels, liaising with suppliers, processing orders, and ensuring smooth fulfilment of orders.
- Manage Sarcoma UK’s online shop, ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.
Administrative Support
- Provide general administrative support across all fundraising activities and projects as needed by the organisation.
- Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
- Contribute to the smooth running of the organisation, assisting with general administrative tasks and ensuring processes are followed consistently.
- Monitor, evaluate and analyse fundraising activities, providing insights to inform future strategies.
- Maintain accurate and up-to-date records on Sarcoma UK’s fundraising database (Raiser's Edge).
Supporter Care
- Respond promptly and professionally to fundraising inquiries via post, email, and phone, offering support and guidance to donors and fundraisers.
General Fundraising Support
- Collaborate with the Philanthropy and Partnerships Manager to identify new prospects within Sarcoma UK’s supporter community.
- Work with the Communications team to identify and maximise publicity opportunities, raising awareness of Sarcoma UK’s fundraising efforts.
- Provide occasional support for Major Donor fundraising activities as needed.
- Stay up to date with the latest fundraising practices and trends ensuring Sarcoma UK’s processes and procedures align with best practices.
3. Other Responsibilities
- Build and maintain strong relationships with Sarcoma UK’s existing and potential supporters, including contacts within trusts and foundations.
- The role may require occasional travel to events and meetings across the UK, including some evening or weekend work, for which Time Off In Lieu (TOIL) will be provided.
- Adapt to the evolving needs of Sarcoma UK, taking on additional duties and responsibilities as required.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in appalling and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the previous Rwanda policy), and support of young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer casework teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The successful candidate will lead our Asylum Team of volunteer caseworkers to support individuals in their asylum claim, assisting with legal referrals and onward signposting where appropriate. They will work collaboratively with other Volunteer Team Leads and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Team Lead / Coordinator
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Lead existing team(s) of volunteers to undertake their specified casework roles as agreed with the Head of Department.
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Conduct quarterly 1:1s with volunteers to receive feedback, reaffirm commitments, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
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Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Volunteer Team Leads.
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Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
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Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required.
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Oversee the appropriate collection and management of client information and data, ensuring that volunteers adhere to organisation policy at all times.
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Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
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Recruit, train and onboard new volunteers with the support of the Head of Department.
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Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
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Report on team progress to the Head of Department, CEO and senior leadership via pre-arranged channels and format.
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Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering any strategic litigation cases undertaken by the Department.
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Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on support of refugees and people seeking asylum.
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Attend and contribute meaningfully to team meetings.
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Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
Individual casework
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Manage own limited, complex caseload of adult asylum seekers requiring legal representation where required to support the volunteer casework team.
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Communicate effectively and sensitively with clients and refer to legal firms.
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Identify clients’ individual wellbeing needs and make onward referrals in line with this. Provide emotional support to clients through the process of claiming asylum in the UK.
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Liaise with legal teams on behalf of clients where necessary.
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Keep relevant records up to date to allow for quick and effective retrieval.
Person specification
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In-depth understanding of the UK asylum system
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Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
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Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
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Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
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Clear leadership ability, with the capability to act with initiative and drive
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An understanding of the volunteer experience including potential challenges volunteers may face
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Self-motivated and used to managing multiple priorities to meet deadlines
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Collaborative team member with excellent verbal and written communication skills
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Strong digital literacy, including ability to work on Google Workspace and Office 365
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
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Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and what skills and experience you have that meets the person specification. The recruitment process will include two interview stages. We will be reviewing applications as they arrive and reserve the right to close the posting before the closing date.
Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to reply or feedback to applicants who are not successful in securing an interview. We do however thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration system. If you have first hand experience applying for asylum in any country, please let us know in your application. We do however respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
We also recognise that experience comes from more than just employment history and encourage anyone who meets most of the specification for this role to apply even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at ukadmin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant to the role.
If you have any questions about this or need additional support with the application process for any reason, please contact us at ukadmin [@] care4calais .org.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. On occassion, you will need to be able to attend early morning breakfast visits therefore the post holder will need to live close to London.
The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
The new UK government’s Children’s Wellbeing Bill outlined in the King’s Speech, includes a requirement for free school breakfast clubs in every English primary school. This is a fantastic start towards ending child morning hunger. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are introduced in a way that is hunger-focused and barrier free. In 2021, the Scottish Government, pledged a not yet enacted promise to provide breakfast to primary children.
Thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support and help encourage introductions to their networks
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
Please see the job description attached for the full job description.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
⭐️ 25 days holiday plus bank holidays
⭐️ Christmas closure
⭐️ Enhanced Maternity pay
⭐️ Cash back health plan
⭐️ EAP service
⭐️ Additional days leave each year up to 5 additional days
Please view our website and information on all our benefits.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - 2nd-4th December
Interview 1 -10th and 11th December
Interview 2 and Task - 16th and 17th December
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. We ask that if you wish to apply for a role you complete the application as soon as possible to avoid disappointment. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman Animations to support Bristol Children’s Hospital and the region’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team and the successful candidate is expected to support the principles, values, and objectives of The Grand Appeal.
We’re looking for an individual who has previous experience in project management and organising and delivering high-profile events, to help execute our fourth character sculpture arts trail. Gromit Unleashed 3 follows three trailblazing and award-winning public art trails from Wallace & Gromit’s Grand Appeal, in partnership with Aardman, that have generated over £20 million to support Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital.
The successful candidate will work closely with The Grand Appeal’s Senior Leadership Team to deliver key elements of the trail, including leading the installation and de-installation of the sculptures, artist liaison, managing the hugely popular public exhibition and providing high-level support for the highly anticipated auction. The candidate will be extremely organised with exceptional verbal and written interpersonal skills and will ensure every aspect of the project is planned effectively and runs smoothly.
Enthusiasm, initiative and energy are key attributes for this role. With exceptional interpersonal skills, the candidate will enjoy engaging with members of the public and managing our volunteers who play a vital role throughout the whole project. They will be confident to engage with key stakeholders in the project. Responsible for troubleshooting, the candidate will have a positive can-do attitude, will be unflappable and able to solve problems quickly and efficiently.
It takes a team of people working tirelessly to ensure the success of our trail events, from building strong relationships with our project partners and incorporating innovative new technologies and creativity to delighting hundreds of thousands of visitors and raising millions of pounds at auction to support sick children and their families. This role will be pivotal in ensuring all our objectives and ambitions are realised, and that Gromit Unleashed 3 is our most successful trail yet.
The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx—40 staff. The foundation of our organisation is its strong team culture in which all staff play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource.
The role will be based at The Grand Appeal HQ opposite the Bristol Children’s Hospital.
What we offer:
• Generous holiday allowance
• Healthcare plan (after probation)
• Pension scheme
If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you.
Key tasks and responsibilities:
Logistics & Event Organisation
- Responsibility for the smooth running of events during the trail including the trail launch, exhibition and auction
- Liaise with third party stakeholders to deliver these events which include councils, private landowners, logistics companies, AV companies, Security
- Co-ordinate invitations, ticketing, catering, printing
- Ensure health and safety protocols are delivered
Administration & Project Management
- Undertake all documentation for events such as risk assessments, method statements, planning documentation, environmental policies
- Ensure projects are delivered on time and to budget
- Overseeing painting and storage spaces
Our Supporters & Partners
- Supervise volunteers and ensure they are thanked and feel valued
- Communicate with artists during the trail
Other tasks
- Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.
- Carry out other tasks and duties as required, to support colleagues across the organisation.
- Prepared to travel to events and work outside of normal working hours. TOIL will be provided
- Full UK driving licence and access to a car
Experience required:
- Four years’ experience delivering similar projects in a project management or events role
- Proven senior stakeholder management and negotiation skills
- Excellent communication skills - written and oral - with the proven ability to develop relationships both internally and externally
- Excellent organisational and time-management skills with the ability to prioritise
Skills Required:
- Ability to multitask
- Exceptional attention to detail
- Exceptional organisational and project management skills
- Ability to work under pressure
- Excellent at trouble-shooting
- Ability to manage conflicting demands whilst maintaining accuracy and attention to detail
- Self-motivated and able to use initiative
- An approach to mirror our values: supportive, professional, collaborative, creative and confident
This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the Charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. Whilst they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.
The closing date for applications is 23:59 on Sunday 1 December 2024
The client requests no contact from agencies or media sales.
Salary: £18,862.07 per annum
Hours per week: 27.5 hours per week (ideally 5.5 hours per day)
Contract Term: permanent, subject to satisfactory references, an Enhanced Disclosure and Barring (DBS) Check and a 6 month probationary period
Location: Frontier Centre, Irthlingborough, Northamptonshire
We have an exciting opportunity for a Hospitality Team Supervisor who will lead and train the Hospitality Team, ensuring the provision of excellent customer care and outstanding hospitality for our guests in the dining room and around the Centre. He or she will liaise with other centre teams regarding recruitment, managing rotas and provide pastoral care for overseas team members. Motivated by their Christian faith, he or she will be able to clearly and sensitively communicate Rock UK’s Christian aims and ethos to staff and guests of all faiths and none. A valid driving licence is a requirement for the role and the post holder will also need to on the weekend duty rota around once every 6 weeks (with time off in lieu to compensate).
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our ethos statement.
Closing date for applications is Friday 29th November 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting a Project Pharmacy Manager (Medical Supplier Capacity Building Project) to join our Programs team.
This is a remote position open to candidates based in RI countries of operation, CET (+/- 3 hours) preferred.
At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.
Note you must have the right to work in your home-based location and that national terms and conditions will apply.
This role is classified as requiring advanced pre-employment checks.
About Relief International
Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in 16 countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience.
About the Opportunity
RI has recently entered into a partnership with Takeda Pharmaceuticals, to implement a four-year project medical supply chain project. This project will focus on building the capacity of 20 local pharmaceutical and medical device suppliers in four countries where Relief International (RI) has existing programming: Afghanistan, Yemen, Myanmar, and Syria.
Providing technical leadership, the project Pharmacy Manager working in close collaboration with the Project Director and project Supply Chain Manager, will support activities of the project deliverables.
Your Responsibilities
This role includes the following responsibilities.
- Lead on national health stakeholders to ensure buy-in and support for the project and its sustainability post project (medical regulatory authority, ministry of health, pharmacy associations, public sector medical procurement departments).
- Work with national peer health stakeholders to ensure their understanding, and engagement / support for the project (iNGOs, Health Clusters, aid management partners, UN stakeholders.
- Reach out to other iNGOs active in the project countries to harmonize product portfolios, and develop support for quality standards
- Champion the RI database for medical products including the RI Medical Supply List (MSL), manufacturers, distributors to include relevant quality data about products and suppliers
- Help the Supply Chain and Procurement Coordinator on sourcing and verifying medical assurance quality certificates with local suppliers to enable RI to conduct and improve local medical supply procurement
- Support sub-contractor activities as agreed in the sub-contractor agreement, and Collaborating with the Pharmacy advisor, lead in conducting regular reviews and assessments of sub-contractor work and progress and providing inputs into required reports
About You
You will bring the following experience and skills.
- A master's or bachelor's degree in pharmacy or a related field, OR equivalent working experience.
- Proven experience in dealing with multiple stakeholders in challenging environments, and working with large medical supply components in complex contexts
- Track record in project progress monitoring, tracking and reporting, qualitative and quantitative
- Knowledge of donor and other international medical quality assurance standards, and skills with host country institutions, and international organizations.
- Comprehensive understanding of medical product quality assurance certification
- Demonstrated experience in coordinating programs with a technical scope similar to the activity, especially focusing on medical procurement & supply chain.
- Being able to successfully operate in an international environment with people from diverse backgrounds, cultures, and technical areas.
- Strong oral and written communication skills. Fluency in English required.
Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!
How To Apply
To apply for this post, click on the “Apply” button in the job advert page.
- You will be asked to upload a CV and Cover Letter.
- The cover letter should be two pages, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Closing Date
1 December 2024. Please apply immediately, we will be reviewing applicants on a rolling basis, therefore we may withdraw the position from the jobs board before the closing date.
As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.
You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.
Key Responsibilities:
- Develop and manage the project plan, ensuring all deadlines and milestones are met.
- Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
- Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
- Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
- Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
- Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
- Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
- Recruit, train, and manage volunteers, ensuring effective support throughout the event.
- Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
- Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
- Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
- Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.
Person Specification:
- Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
- Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
- Strong relationship-building and negotiation skills, with experience managing budgets effectively.
- Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
- Solid understanding of the organisation and not-for-profit sectors.
- Excellent report writing, communication, and evaluation skills.
- Strong budget management experience, with a solid understanding of cash flow management.
- Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
- In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
- Strong interpersonal skills and the ability to motivate and lead a team.
- Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
- Strategic thinking, with an ability to plan and deliver targets efficiently.
- Experience in marketing communications.
- Ability to handle complexity and day-to-day demands while maintaining personal well-being.
- Access to own vehicle, a valid driving license, and insurance for business use.
What’s On Offer:
- A competitive salary of £40,000 for the successful candidate.
- A fab 2-year fixed term contract, working on a unique and exciting project.
- Flexible working pattern with just 2-3 days per-week working across Kent.
Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the
world’s largest alliance of national societies of obstetrics and gynaecology,
bringing together professionals from more than 130 countries and territories.
For over 65 years, FIGO has collaborated with the world’s top health, rights
and donor bodies. We are in official relations with the World Health
Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women
and girls and to the reduction of disparities in health care, as well as to
advancing the science and practice of obstetrics and gynaecology. We
pursue our mission through education, research implementation, advocacy
and capacity building with our member societies.
As a proactive member of the Communications, Membership and Education
team, the Membership Engagement Manager delivers high quality,
professional services to FIGO’s members to increase satisfaction, deepen
engagement and improve the FIGO membership experience.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Sunday 1st December 11.30pm
- Interviews will take place w/c 9th December
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.
In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.
This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.
Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.
Key Responsibilities
- Finances
- Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
- HR
- Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
- Facilities and Compliance Management
- Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
- Other
- Oversee the management of IRMO’s social media platforms and website
- Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
- Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential
Person Specification
- Essential
- At least three years of experience in a similar role
- Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
- Experience with QuickBooks or similar accounting software
- Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
- Excellent written and spoken communication skills in English
- Tech-savvy, including knowledge of Google Workspace and Microsoft applications
- Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
- Skilled in streamlining systems, processes and procedures for enhanced efficiency
- Proven ability to take ownership of projects from conception to completion with minimal oversight
- Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
- Adaptable and proactive, capable of solving problems independently with limited resources
- Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
- Understanding of charity governance and the challenges facing the charity sector
- Strong understanding of issues facing migrants in the UK, particularly the Latin American community
- A commitment to IRMO's vision, mission, and values
- Desirable
- AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
- Ability to communicate in Spanish and/or Portuguese
We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
About the role
WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.
Role purpose
The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.
Key tasks and responsibilities
Programme management and reporting:
• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.
• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.
Member engagement and relationship management:
• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.
• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.
• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.
• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.
• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.
Member communication and support:
• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.
• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.
• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.
• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.
General responsibilities for a manager:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience working with in Further and Higher Technical Education. [E]
• Experience establishing strong working relationships with senior leaders across education and training. [E]
• Experience in network or member management, ideally within an education or workforce development context. [E]
• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]
Knowledge and skills:
• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].
• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].
• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to analyse data and use insights to inform decision-making and improve processes [E].
• Knowledge of account management frameworks and best practices in member engagement [D].
• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support. This role is not responsible for the supervision or direction of staff.
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door-to-door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Please submit your CV for review. We will be interviewing candidates from the beginning of December (dates to be confirmed). The first interview for this role will be held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
Note: The deadline for applications has been extended until the 18th of December.
The client requests no contact from agencies or media sales.
Change Manager
These are exciting times for the charity, with a focus on improvement and development to deliver the goals within the organisational strategy, we now have an excellent opportunity for a Change Manager to join a Business Strategy & Programmes team
Position: BSAP Change Manager
Location: Sidmouth, Devon – an Area of Outstanding Natural Beauty
Hours: Full-time, 37.5 hours per week
Salary: £46,025 per annum
Contract: Permanent
Closing Date: Tuesday 10 December 2024
The Role
As a Change Manager, you will play a key role in ensuring large-scale projects of strategic significance deliver the expected outcomes and benefits by focusing on the cultural and people side of change to mitigate impacts, increase employee engagement and drive adoption of solutions.
You will lead on developing change management strategy for assigned projects, which empower and prepare employees for changes to processes, systems, technology, policies and working practices
Working across the organisation you will deliver targeted engagement, specific to stakeholder needs, resulting in improved change capability and the successful delivery of strategically important outcomes.
Your main responsibilities will include:
Leading on developing change management strategy and plans for assigned projects of change, which supports organisational cultural change and the successful delivery of project outcomes.
Assessing the organisational or departmental change readiness and identifying and shaping appropriate interventions to improve preparedness, where needed.
Identifying and delivering critical change management activities to facilitate behavioural change that will lead to adoption of project outputs, increasing the likelihood of achieving the associated benefits.
Planning techniques and determining priorities to enable analysis and scheduling of change activities and requirements including the management of interdependencies.
Defining and measuring success metrics and monitoring change progress, including tracking, reporting and managing issues. Completing reporting tools and developing plans to remedy any delays in delivering the project outcomes and benefits.
Monitoring commitment of stakeholders and staff, ensuring the Project Manager and/or Sponsor are aware of any risks or issues relating to stakeholder engagement.
Influencing and motivating staff across the organisation, at all levels, including Executives and Senior Managers, in order to achieve successful change.
About You
You will have experience of:
Evidence of relevant continuing professional development.
Proven experience of working alongside senior managers in a change management role within complex, large-scale or cross-organisational change efforts.
Experience of creating and implementing new processes, resulting in an improvement.
Experience and knowledge of change management principles, methodologies and tools.
Practical experience of mentoring and training others in the use of change management methodologies.
Familiarity with project management approaches, tools and phases of the project lifecycle.
Exceptional communication skills – written and verbal, with the ability to adapt tone, format or content of communications to meet the needs of the audience.
Full valid driving licence.
Benefits include:
• Competitive pension
• Life assurance
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service
• Wellbeing team
• Recorded Pilates and Yoga classes
• Long service awards
• Healthshield plan
• Free parking
• Subsidised restaurant and shop
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
“The sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Change Programme Manager, Business Change Manager, Change Management, Project and Change, Service Change, Programme Manager, Programme Management, Project Manager, Project Management.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association’s Best Small Museum of the Year award and welcomed over 100,000 visitors
OUR VISION To progress Britain’s understanding of itself by giving queer stories and experiences their rightful place.
OUR MISSION Queer Britain works to Reclaim and Preserve queer people’s stories and objects and Inspire by celebrating and educating about LGBTQ+ lives, impact and culture.
OUR VALUES We are Open - everyone is welcome and respected. We are Courageous - we act with boldness and seek out the truth. We are Connected - we are collaborative and connected to culture
Your aim will be to support the Museum Director with raising around £500,000 per year from charitable sources.
Person Specification:
- An outstanding fundraiser, with a track record of securing four and five figure donation.
- A fundraising professional, experienced in working within at least one of the main areas of fundraising: membership, individual donors, grant-makers or corporates.
- Someone committed to providing outstanding, engaging and exciting donor & sponsor stewardship.
- Someone able to build positive relationships with internal and external stakeholders, including Museum staff, guest artists, visitors, volunteers and board members.
- Someone excited about the prospect of working a cultural organisation with inclusive storytelling at the heart of everything we do.
Role Description:
Research and Prospecting - Working alongside the Director, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.
Pipeline Management - Using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.
Cultivation - Using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meetings with key Museum staff, workshop visits and private dinners
Making the ask - You will be fearless in asking people to support the Museum, and will support the Museum Director with pitching to companies and writing grant applications.
Stewarding and Reporting - You will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programme that entertains, engages, and encourages renewal.
Queer Britain is the UK's first and only LGBTQ+ Museum, for all, and we opened in our beautiful heritage space in Kings Cross, London in 2022.
The client requests no contact from agencies or media sales.
The Energy Neighbours Project Coordinator enables all staff and organisations involved in the project to work together effectively. The Coordinator works with the Project Manager to develop effective, safe ways of working that make the best use of resources.
The Coordinator ensures the quality and effectiveness of record keeping, risk management and joined-up planning across the project. They help the team work together on planning work and preparations for forums, conferences and reporting. The Coordinator provides support to ensure that the project’s safeguarding, health & safety, finance and contracting arrangements are implemented across the team. They manage the office and equipment.
The aim is that the project starts in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
· A great organiser, skilled at helping a team to work together
· Able to devise and implement diary, office and record-keeping systems and processes
· Self-organised, systematic and able to prioritise
· Experience of good safeguarding & health & safety practice
· A good listener and communicator, able to build rapport and working relationships
· Strong IT skills and ability to use Microsoft 365 capabilities effectively
· Values community organisations, volunteers and partnerships
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Project Coordinator will work closely with adn report to the Energy Neighbours Project Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Impact and Evaluation Manager
Reporting to: Chief Executive
Salary: £36,655 per annum
Location: London, SW17 9SH
Term: Permanent
Contract: Full-time but open to P/T candidates
Closing Date: 20th December 2024
Position Overview:
The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.
The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.
The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.
About Us:
Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.
Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London.
Responsibilities
Impact Strategy and Reporting
- Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
- Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
- Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
- Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
- Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
- Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
- Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
- Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
- Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
- Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.
Stakeholder Engagement and Advocacy
- Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
- Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
- Support the fundraising process by supplying essential impact data and insights for proposals.
Capacity Building and Team Support
- Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
- Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
- Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.
Community Impact and Research
- Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
- Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.
Systems Ownership and Integration
- Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
- Support the procurement and management of contracts with external research, evaluation, and learning partners.
- Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
- Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
- Ensure best practices for data protection, ethical data management, and security are followed.
Skills and Qualifications
- Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
- Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
- Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
- Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
- Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
- Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
- A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
- Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.
Additional Considerations
- Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
- Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
- Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.
About Rewards:
- 25 days’ annual leave plus bank holidays
- Personal annual training budget
- Employee assistance programme including counselling.
- Regular team socials throughout the year
- Generous sick pay allowance following probation.
- General eye test
- Well-being day (1 day per year)
- Volunteer day (1 day per year)
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Pre-employment Checks
Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check
- Receipt of two satisfactory references
- Proof of eligibility to work in the UK.
Please email your CV and cover letter stating why you are interested in this role.
Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Equal Opportunities Statement
We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.
The client requests no contact from agencies or media sales.