Volunteer Manager Jobs

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Corporate Partnership Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

 About you

·You are commercially astute with a strong track record of growing income from corporate partnerships

·You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer

·You understand that income growth comes from inspiring with impact and excellent relationship management

·You thrive working collaboratively in a team which is driven to achieve whilst being supportive and rooted in our mission

·You have strong interpersonal skills which you use to inspire people about the cause and how their support can make a difference

·Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity

·Support and encourage harmonious internal and external working relationships

Main purpose of post 

This is a senior role in the fundraising team which is responsible for identifying, developing, and converting opportunities to generate income to achieve Weston Park Cancer Charity’s strategy. This role will lead on and manage income generation through corporate organisations and carries an income target aligned to the grade of the post holder.

You will be expected to understand Weston Park Cancer Charity’s unique offer, the needs and priorities of our corporate partners and be capable of taking our propositions and clearly shaping them to create mutual value for the communities we support and our partners.

Key Responsibilities

· Responsible for an income target of which aligns with the grade of the post and delivers income growth through gifts from corporates, workplace fundraising and public facing corporate donations.

· Develop and implement a comprehensive corporate partnership strategy which is data driven and demonstrates good ROI.

· Develop and deliver concepts and ideas, from early discussion through to detailed proposals, working with colleagues across the charity. 

· Lead on the successful growth in sponsorship of our key programmes such as Big Purple Bus and Grant-Giving for cancer research and other initiatives.

· Write detailed, accurate and compelling bids and proposals that clearly articulate how Weston Park Cancer Charity are the preferred choice to meet the partner and project objectives for Charity of the Year or long-term strategic partnerships.

· Work with our events team to promote opportunities for corporate partners to support the annual events programme e.g. tables at events , team challenge events

· Succinctly communicate the impact of our work, ensuring it inspires and clearly matches the requirements of potential corporate partners and major donors.

· Be a key interface for external corporate enquiries and act as our external ambassador, undertaking significant networking across the region and

· representing the charity at key meetings and events involving high-value stakeholders.

· Be responsible for the account management of all partnerships and provide excellent relationship management.

· Ensure that the resource and capability exist to deliver partner/funder requirements and proactively identify and seek to fill any gaps.

· Ensure we collect detailed feedback and participate in continuous feedback with so that we learn from experience and effectively evaluate both successful and unsuccessful funding proposals and initiatives.

· Develop and maintain a prospect pipeline that is realistically capable of meeting agreed income targets and reflects both the strategic priorities of Weston Park Cancer Chairty and the external funding priorities of our corporate partners

· Drive the acquisition of new high-value donors and funders.

· Hold direct responsibility for the corporate budget and income target.

· Maximise Corporate Social Responsibility (CSR) opportunities, work place fundraising and volunteering, and Gifts in Kind.

· Lead on our Patrons’ network, ensuring Patrons are supported and engaged in the work of the charity, growing the network as appropriate.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Are you looking for a role within an organisation where the work you do makes a real difference to people's lives? Are you looking to develop your fundraising experience with a sector-leading team? If the answer is yes then our Special Events Manager role could be for you.

• Job title: Special Events Manager / Events Fundraiser
• Type of contract: We're recruiting for two Special Event Managers, x 1 Permanent position and x 1 secondment position until July 2025
• Salary: £28,337 - £31,485 plus inner London weighting £3,366
• Location: Hybrid and is a combination of home based with at least one day a week in the London office

Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Fundraising team to get out there and bring in the funds we need to protect children and prevent abuse. Join us as a Special Events Manager, and get more people involved in change that means everything.

The job role will focus on working with committees of high-level volunteers to raise money through a series of exciting fundraising events throughout the year. You will be an all-round fundraiser, working closely with volunteers to develop and secure new support from individuals, companies and one-off initiatives. You will have experience of project managing profitable events with flawless execution from large scale dinners to small intimate receptions. You will have excellent experience of managing budgets and delivering good return on investment for the activities you will manage. You will need to be creative and innovative in order to grow profit, both through improving existing events and through seeking out new opportunities. 

Person Specification - we're looking for someone with experience and knowledge in the following:

• Experience and knowledge of event management, specifically with a track record of successfully delivering large scale events
• Excellent ability to establish, develop and maintain relationships with a wide variety of stakeholders
• Confidence to deal with people at the very highest level, managing high profile volunteers with diplomacy and discretion, this will include preparing presentations to individuals and companies, sponsorship proposals, correspondence and briefings
• Strong organisational and project management skills with the ability to organise and plan own work with conflicting deadlines
• Well-developed experience of working with other teams to maximise positive results for the organisation
• Excellent ability to successfully influence and negotiate with others
• Excellent communication skills to present information in a clear, persuasive, and inspiring way for a range of audiences
• Strong understanding of budget management
• The ability to analyse and meet financial targets
• You will also need excellent attention to detail, organisational, administrative and IT skills.
• Experience of success in a customer focussed environment, such as fundraising, sales or marketing
• Track record of demonstrating initiative and creativity to achieve desired outcomes

This is a real opportunity to make a difference to children's lives, but we also like to reward people by offering a great working environment, being part of a friendly and supportive team, and offering stimulating and challenging work, with plenty of development opportunities.  We offer a variety of rewards and benefits including generous annual leave, employee benefits and assistance programme, pension and life assurance schemes. 

Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

Please click apply to visit our careers portal and see our candidate pack for this role. 

About Mental Health Innovations (MHI)

Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.

Job Purpose:

To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.

Key Responsibilities 

• Ask for and check references for new volunteers
• Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
• Follow up with prospective volunteers to encourage them to apply
• Work with the Communications team to promote volunteering opportunities online
• Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
• Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
• Check the status of volunteers who are part of the relevant Update Service
• Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
• Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
• Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
• Liaise with our selected external provider for any queries 
• Escalate disclosures to a panel for review, if required
• Accurately update outcome information for each volunteer
• Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete 
• Utilise tools such as Jira, Salesforce and effectively
• Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
• Undertake other ad-hoc tasks commensurate with the role as necessary

Essential Criteria

• High levels of patience, and willingness to carry out repetitive tasks
• Good all round computer skills
• Highly organised and meticulous attention to detail
• Ability to maintain confidentiality and exercise discretion 
• Troubleshooting skills and a logical approach to problem-solving
• Excellent communicator, both written and verbal, to a wide range of audiences
• Experience of recruiting, supporting and working with volunteers 
• Flexible approach to work, with a willingness to work occasional evenings
• A team player

Desirable Criteria 

• Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
• Be creative and an innovative thinker 
• Working knowledge of one or more of these tools/products:

• • Salesforce
  • JIRA
  • G-suite

• Knowledge of GDPR (main concepts and principles)

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Location: Home-based (preference for Asia-based applicants, particularly in Malaysia, Singapore and Taiwan) where WAGGGS can contract for services.

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Free to make what they want from the Movement, girls learn by doing, make friends and have fun. In safe, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. Over ten million Girl Guides and Girl Scouts are active in 153 countries. The World Association of Girl Guides and Girl Scouts (WAGGGS) keeps the global movement thriving, united and growing.

Job Purpose:

This role will lead the delivery of WAGGGS STEM programme in Malaysia, Singapore, and Taiwan. Through the project we hope to provide girls and young women the opportunity to explore STEM in a safe and fun non-formal education environment where they will gain a strong understanding of the importance of STEM to their own daily lives and to the future of our world. We will inspire girls and young women to continue pursuing STEM education and careers knowing that they are equal participants and contributors to this field. We will support them to challenge and break down the barriers that have prevented gender equality in STEM and give them the confidence and skills to create change in their communities. Beyond this, we will foster their ambition to be leaders in the field of STEM across political, economic, and environmental decision-making spaces.

Key Responsibilities:

1. Project Management

• Manage the STEM Project in Malaysia, Singapore and Taiwan, closely working with the STEM Programme Manager and the Global Programmes Manager.
• Manage the project through planning, decision-making, monitoring, reporting and learning. You will be responsible for the key decisions throughout the project and ensure the results are delivered on time and within budget.

2. Relationship Building and Working with Diverse Stakeholders

• Develop and maintain strong relationships with the 3 WAGGGS Member Organisations (MOs) and their leaders, employees, and volunteers, to promote collaboration and mutual benefit.
• Support the MOs in their selection and induction of their ‘National Project Coordinators’ and work with the three NPCs for the delivery of the project.
• Manage any issues that may arise between different stakeholders, utilizing negotiation and problem-solving skills to find mutually beneficial solutions.

3. Project Monitoring and Reporting

• Oversee the monitoring and reporting in close coordination with the Global Programmes’ Monitoring Evaluation and Learning (MEL) team.
• Lead the development of the project’s results and monitoring framework.
• Provide narrative and financial reports to the donor and to internal stakeholders at WAGGGS.
• Manage the planning, tracking and reporting of the project budget and deliverables.

4. Communications

• Facilitate clear and effective communication within each MO and across the 3 MOs, ensuring that all parties are informed and aligned on objectives and expectations.
• Oversee the communications internally and externally for the project, working with the WAGGGS Communications Coordinator (Programmes & Partnerships).
• Work with Campfire Team to develop STEM contents in the WAGGGS online platform ‘Campfire’.
• Develop the project’s communication plan in coordination with the Communications team.

5. Working with Global Programmes Team and Other Units

• Work according to the WAGGGS mission, global strategy, 2024-2026 action plan, organisational values and relevant educational frameworks and approaches. 
• Contribute to the WAGGGS Global Programmes team on achieving its annual objectives
• Work with other units in WAGGGS (ex. Core Mission, MaRS, Volunteer Management Team, etc.) to ensure inclusive and coordinated approach in working with the MOs 

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training & progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.

About the role

• Navigating the London Borough of Tower Hamlets, working with people who have a higher complexity in substance use and need additional support from multiple services.
• To work in a trauma informed and person centred way, empowering the client to make informed choices around their care and support
• Conducting street outreach with partner agencies to identify and locate people on your caseloads, who are sleeping rough.
• Attending local hostels with the aim of supporting those who are at risk of eviction and where substance and/or alcohol use maybe a contributing factor.
• Managing a caseload of clients
• Attending partner agency meetings relating to rough sleeping & hotspots in the borough.
• Providing targeted harm reduction advice and information to individuals around the risks associated with drug or alcohol use and supporting people to improve their health and wellbeing.
• Signposting individuals to other support services inclusive of substance use, based on individual need.
• Removing the stigma of homelessness and for those who use substances and/or alcohol
• Breaking the barriers of which people experiencing homelessness face, when trying to access needed services 

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Location: Stratheden Parade, London SE3

Salary: Hospice Band 3 - £24,236.88 - £26,921.89

Hours per week: 35

We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.

We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.

We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.

These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

At EMERGE 3Rs, our volunteers are the heart and soul of our charity.  They fulfil many varied roles and without them EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.

Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.

Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us to recruit additional volunteers from the local community and beyond, by identifying and connecting with new networks and operational partners.  You’ll be a strong communicator, happy to jump on the phone or take the lead at in-person recruitment events.  You’ll be an experienced administrator with good data management skills to ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role. 

Location: Bellevue Shopping Precinct, 239 Greenwich High Rd London SE10 8NB

Salary: Hospice Band 2

Hours per week: 21

Application Deadline: 22 October 2024

Job Summary

We have a fantastic opportunity for a deputy shop manager.

Our goal is to generate funds for the hospice so we can continue to deliver exceptional care.

As a member of the management team you need to be motivated to help your store achieve its targets and to share this drive and enthusiasm with your team of volunteers. You will be expected to work with your volunteers to deliver a fantastic experience for our customers and donors.

These roles are HANDS ON! You will be required to sort donations and prepare clothing for sale which will include tagging and pricing items before placing them on the shop floor.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

We are an equal opportunities employer and are committed to inclusion. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspective, knowledge and skills

Please note that only short-listed candidates will be contacted.

We have recently received funding from the National Lottery, and are seeking a dedicated and dynamic Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve. To run our services well, you will blend admin expertise, project management ability, and social management skills.

Duties

• Oversee our volunteers and the daily operations of the centre, ensuring a warm and welcoming environment for our clients
• Lead and manage other team members, providing guidance, support
• Develop programmes that address community needs for both social contact and health promotion
• Oversee admin, including budgeting, reporting, and compliance with relevant regulations
• Maintain the confidence of the Board of Trustees and the Chair
• Manage fundraising activities to support centre initiatives and enhance community outreach
• Organise and manage social media platforms to engage with the community, promote events, and share educational content.
• Collaborate with local organisations and stakeholders to strengthen partnerships and expand service offerings.

Requirements

• A passion for adding quality to older people's lives
• Strong empathy for social welfare
• Excellent administrative skills with attention to detail in project management.
• Proficiency in social media management tools and strategies for effective community engagement
• Experience in fundraising initiatives is highly desirable
• Great communication skills with the ability to talk diverse audiences effectively
• Ability to work with a wide variety of stakeholders
• Use modern tech to run our office - e.g. Teams, Power Apps
• Someone who can make our premises a great place to volunteer and work

Qualifications

The Selsdon Centre Trust is an equal opportunities employer. We are looking for people who can demonstrate their love of community and older people. You'll need to show that you have strong media, numerical & social skills. You might have A-Levels or a degree. You might also not have those. Perhaps you have grown a successful business and are now looking for a change in early retirement. You might have had children, and been out of the workforce for some time. We're just interested in people who have a love of working with older people and think they can do what we need.

Summary

If you are passionate about making a difference to our community and possess the necessary skills to lead our centre and really use it's space well, please apply for this rewarding opportunity.

Benefits:

• Free parking
• On-site parking
• Transport links

Schedule:

• Monday to Friday

Ability to commute/relocate:

• South Croydon, CR2 8LA: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Location:

• South Croydon, CR2 8LA (required)

Willingness to travel:

• 100% (required)

Work Location: In person

Reference ID: A113

Expected start date: before 01/01/2025

Are you an experienced administrator and facilities manager, with a heart for building communities?

We are looking for someone with stamina, competence and proven abilities to establish a new post. This role will strengthen the capacity of a local community hub in a fascinating part of the borough of Lewisham.

The successful candidate will have strong administrative skills, the ability to work discreetly and confidentially within an ethnically and socially diverse setting, computer literacy to intermediate level in Word and Excel, mature interpersonal skills, and sympathy with the ethos of Christ Church United Reformed Church where the post will be based.

Campaigns & Partnership Manager Location: St Albans & District Foodbank
Salary: £40,000 FTE (£32,000 Pro Rata)
Hours: 30 hours per week, with occasional Saturdays (10am-12pm)
Flexible Working | Reports to: CEO

About Us
St Albans & District Foodbank (SADFB) is a dedicated charity and part of the Trussell Trust Foodbank Network. We are committed to relieving poverty in the local area and supporting people through challenging times. With the help of 130+ active volunteers, we provide vital food and support to those in need. Now, we are seeking a passionate and dynamic Campaigns & Partnership Manager to help lead local efforts and build partnerships that will make a lasting impact.

About the Role
This is an exciting opportunity for someone who is passionate about social justice, community engagement, and driving change. As our Campaigns & Partnership Manager, you will work closely with our CEO and volunteer teams to lead local campaigns that highlight the root causes of food poverty. You’ll also help raise awareness, build community partnerships, and support our work in reducing food insecurity.

Key Responsibilities

• Lead local campaigning efforts, building a movement to end the need for food banks in our community.
• Manage a team of volunteers to support campaigns and partnership-building activities.
• Engage with local businesses, schools, charities, and churches to foster long-term partnerships and increase food and financial donations.
• Use social media and other platforms to raise awareness of our work and promote volunteer opportunities.
• Conduct research and data analysis to support campaign strategies and inform the CEO’s decision-making.
• Represent SADFB at local forums, bringing the voices of those facing food poverty to the forefront.
• Identify opportunities for new community engagement and partnerships, and nurture these relationships.

About You
The ideal candidate will have experience in community campaigning, volunteer management, and partnership-building. You’ll be a confident communicator with the ability to bring people together, manage projects, and inspire others to join the cause. Experience in research and data analysis, as well as strong project management skills, will also be important.

Person Specification

• Experience in leading campaigns or community organising.
• Strong volunteer management and community outreach experience.
• Excellent communication and relationship-building skills.
• Passionate about tackling food poverty and supporting vulnerable communities.
• Ability to work with data, research findings, and use them to shape stories and strategies.

Why Join Us?
At SADFB, we offer flexible working and the chance to make a real difference in your local community. You’ll be part of a dedicated, compassionate team committed to creating long-term solutions for food poverty. If you’re looking for a meaningful role with impact, this could be the job for you.

Sydenham Garden is seeking a Community Activities & Volunteering Lead on a fixed term 3 year contract to join our team of 15 staff and approximately 60 volunteers in delivering adult mental health and dementia services in our beautiful garden setting in south-east London. 

Why we need you

Sydenham Garden, based in Lewisham in South-East London, is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people living with and recovering from mental and physical ill-health. We provide nature and arts based creative, social and therapeutic activities for co-workers (the name we give to our primary beneficiaries). With 3-year funding from The National Lottery Community Fund to help us ‘grow our community’ and increase the sustainability of our impact we’re seeking a Community Activities & Volunteering Lead to drive continuous improvement and development of volunteer-led community activities for the benefit of co-workers as well as managing the day to day running of our volunteer programme.

Why you should join us 

We’re a friendly team who are passionate about creating a supportive and inclusive community for people living with mental and physical ill-health. You’ll be part of a supportive team of staff and volunteers, and benefit from spending time in our beautiful gardens and nature reserve.

What we’re looking for

You’ll have experience of delivering group activities and working with people with mental/physical-ill health and/or Dementia. You’ll have experience of recruiting, working with, and managing volunteers and be confident building positive relationships with a wide range of people. You’ll be able to innovate and develop new initiatives as well as balance competing priorities while being willing to play a team role and get stuck into different activities.

Equity, Diversity and Inclusion

Sydenham Garden is committed to Equity, Diversity and Inclusion (EDI). We want to build a diverse and inclusive staff, volunteer and trustee team where everyone feels that they belong and that reflects the profile of the communities we serve. Therefore, we will welcome and consider applications from candidates of all backgrounds and protected characteristics, and we particularly encourage applications from people of African or Caribbean heritage to ensure our staff team represents the communities we serve.

PLEASE SEE BELOW TO DOWNLOAD THE JOB DESCRIPTION & PERSON SPECIFICATION AND FOR FULL DETAILS OF HOW TO APPLY INCLUDING OUR EQUAL OPPORTUNITIES MONITORING FORM.

Closing Date: 14 November 2024
Ref 6792

When you join Save the Children as a Store Manager in Cockermouth you will have the amazing opportunity to channel your passion for sustainable retail across a team that is driven to bring the wonders of charity shops back to our high-street.  You will also deliver lasting results for millions of children, including those hardest to reach. That's why we are seeking passionate people like you to get us there.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard.

 About the Role

Located in Cockermouth, Cumbria this is a busy shop in a brilliant location, with a vibrant community!  As Store Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.

 About You

You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.

You'll bring:

• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously. 
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends.
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.

Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you!

 Ways of Working: This role will be based on-site in the Cockermouth shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

 Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits include cycle to work scheme, employee assistance programme, eye care, flu jobs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Job Description

We are looking for a Volunteer Engagement and Development Officer who will develop our volunteering programmes.

As the Volunteer Engagement and Development Officer, you will play a key role in increasing volunteer participation and improving the quality of volunteer opportunities across Harrow. You will work closely with local organisations to develop impactful volunteer roles, implement effective management policies, and promote training opportunities.

Additionally, you will support the recruitment, training, and development of volunteers at VAH, ensuring a positive and rewarding experience for all involved. This role is perfect for someone passionate about community engagement and volunteer development.

Responsibilities

Increase volunteer participation in Harrow by:

• Actively promoting volunteering through various channels, including online platforms, local media, and community outreach.
• Organising and co-ordinating volunteer recruitment events to connect potential volunteers with opportunities.
• Building relationships by attending and participating in events organised by partner organisations.

Improve the quality, quantity and impact of volunteer roles by collaborating with Volunteer-Involving Organisations (VIOs) to:

• Develop engaging and impactful volunteer roles that align with community needs and organisational goals.
• Ensure the effective implementation of key policies and procedures for volunteer management, ensuring compliance and best practices.
• Create and share comprehensive resources, such as volunteer role descriptions, policies, and guidelines, tailored to the needs of local voluntary and community sector (VCS) groups.
• Identify, coordinate, and promote relevant training opportunities to equip VIOs with the skills and knowledge to manage volunteers effectively.
• Provide ongoing support to VIOs in managing and developing their volunteer programs.

Support volunteering efforts at VAH by:

• Leading the recruitment, training, management, and development of volunteers to ensure they are motivated and skilled.
• Regularly maintaining and updating volunteer records in the database to ensure accurate tracking and reporting.

Skills, Competencies and Behaviours

• Knowledge and understanding of the ethos of volunteering and best practice in volunteer
  management
• Strong organisational and project management skills and the ability to manage competing priorities
• An understanding of safeguarding in practice and a commitment to promoting the welfare of children and vulnerable adults
• Experience of recruiting and managing volunteers
• Experience of coordinating training programmes
• Capable of maintaining accurate records and documentation.
• Strong ICT skills, with adaptability to new systems and tools.

Listening, Verbal, Written and Presentation Communication Skills

• Able to communicate well with clients, colleagues and other agencies
• Able to work in partnership
• Able to keep accurate records
• Able to effectively manage your time and diary
• Effectively liaising with colleagues and ensuring others are kept informed
• Supporting and empowering staff and volunteers

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.

We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.

Support available to the successful candidate

You will be working within the Voluntary Action Harrow Third Sector Services Team, who hold a huge amount of knowledge, training templates and have good relationships with charities and community groups across Harrow.

Equalities & Accessibility

We aim to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print.

Application Process

• CV outlining related work experience, responsibilities and qualifications
• Cover letter covering why you want to work with us and the skills and knowledge in the job description.