Volunteer Manager Jobs in Cardiff, Wales

Job Title: Director of Finance
Location: Remote, with visits require to Horsham, West Sussex
Reports to: Chief Executive Officer

About Roffey Park Institute
Roffey Park Institute is a pioneer in leadership and organisational development, with over 70 years of experience empowering individuals and organisations to reach their potential. Known for its innovative approach and deep expertise, Roffey Park is now seeking an exceptional Director of Finance to join its leadership team and play a crucial role in shaping the future of the Institute.

The Role
The Director of Finance will be a key strategic leader within Roffey Park, responsible for overseeing and managing the financial operations of the Institute. Reporting to the CEO, the Director will have the opportunity to influence major financial decisions, ensuring the organisation’s long-term sustainability, compliance, and success. The Director will work closely with the senior management team and the Board of Trustees to provide strategic guidance, turning financial insights into actionable plans that drive growth and innovation.

Key Responsibilities

• Lead Financial Strategy: Develop and execute financial strategies that align with Roffey Park’s vision and ambitious goals, ensuring sustainable growth and financial stability.
• Oversee Financial Planning & Reporting: Manage the budgeting, forecasting, and financial reporting process, ensuring Roffey Park’s financial health remains strong and compliant with all regulations.
• Ensure Financial Excellence & Compliance: Lead the implementation of effective financial controls, audit processes, and ensure adherence to financial regulations and best practices.
• Inspire and Lead the Finance Team: Lead and mentor a high-performing finance team, fostering a culture of collaboration, innovation, and continuous improvement.

Who They’re Looking For

Roffey Park is looking for an experienced and forward-thinking finance professional to join their leadership team. The ideal candidate will bring:

• A degree in finance/accounting and a professional accounting qualification (e.g., ACCA, CIMA, ACA).
• 10+ years of senior finance experience, with expertise in both the charity and commercial sectors.
• Proven leadership experience, with a track record of driving transformation and managing financial functions through digital change.
• Deep knowledge of UK financial regulations, budgeting, financial reporting, and compliance.
• Exceptional analytical skills and the ability to turn complex financial data into strategic insights.
• Proficiency in financial systems (e.g., SAGE, MS Excel) and a passion for embracing digital solutions.

Why Roffey Park?

This is an exciting opportunity to join a respected and forward-thinking organisation at a time of growth and transformation. By joining Roffey Park, the successful candidate will:

• Play a pivotal role in shaping the future of a leading organisation in leadership development.
• Work in a dynamic, innovative environment where new ideas and continuous improvement are valued.
• Lead and inspire a talented finance team, contributing to their growth and success.
• Be part of an organization that makes a real impact, empowering leaders across industries.
• Remote working is available along with great benefits. 

The Senior Talent Brand Lead is responsible for creating and executing strategies that enhance the brand and perception of Mercy Ships’ volunteers, crew role opportunities, and associated team members.

In sub-Saharan Africa, 9 out of 10 people cannot access safe, affordable surgery when they urgently need it. Our Talent Brand should showcase our ships and offices around the world, as places where people can use their talents to change lives and play their unique part in solving the urgent global surgery crisis.

The role includes commissioning engaging content for online and offline channels, shaping the organization’s online presence through our dedicated volunteer website, and collaborating with internal teams to align our brand messaging to best attract and retain volunteers. They will also help ensure that every volunteer becomes an advocate and ambassador for our work, serving to recruit the next wave of volunteers.

You are the ideal candidate for this role if you enjoy a blend of branding, marketing, and HR for Nonprofit Organizations, and you have a passion to elevate Mercy Ships’ reputation and reach.

This cross-functional role coordinates with key leaders and experts in various countries to establish and implement a unified talent brand strategy across our internal and external talent lifecycles: the stages that a volunteer or employee moves through, from initial recruitment to departure.

Location: Homebased/National Training Centre - Leicester
Contract Type: Permanent
Salary: £23,655 - £28,090 (depending on experience)
Hours: 37.5 hours per week

If you are a talented digital marketing professional looking to utilise your skills within the charity sector, this could be the role for you!

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Digital Marketing Officer to join our dedicated Marketing Communications team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What You Will Do:

You will be responsible for optimising our social media channels, website, and paid digital marketing, to help the charity achieve its goals to increase awareness, engagement, and income.

You will help to build, implement, and manage the charity's digital marketing strategies and work collaboratively across all areas of the charity (internal and external).

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing lots to celebrate! This includes embarking on ambitious projects such as a website rebuild and strengthening our VIP supporter scheme, which you will play a key part in supporting.

What We Are Looking For:

• Experience managing and moderating social media channels
• Experience of planning, running, and reporting on paid-for advertising on Meta
• Experience of website marketing including SEO principles and GoogleAds
• Website CMS management experience
• Digital copywriting experience for a range of social media channels and for websites
• Experience of reporting tools such as GA4, Meta Business Manager, or Hootsuite
• Knowledge and experience of analysing the results of marketing activities, identifying key insights, and reporting
• Knowledge of creative software including Adobe Creative Cloud (Photoshop), video editing software (Adobe), and Canva

Ideally, you will have experience working as part of a team on a website rebuilding project. You will be a proactive and self-motivated professional with the ability to plan, prioritise, and manage tasks.

Most importantly, you will be passionate about the transformative impact our assistance dogs provide to our beneficiaries.

We Can Offer You:

• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (for site-based or visiting roles)
• Dog-friendly offices (for site-based roles)
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire (hybrid), or remotely from home with occasional travel.

Travel for this role is ad hoc, based on the needs of the charity and typically to facilitate content creation (e.g., photoshoots, videos with beneficiaries, volunteers, etc.). Any travel required is distributed amongst the team in relation to location and capacity (claimable expenses for business travel as required). We will provide a laptop, additional screen, and iPhone for use in the role. Other relevant equipment will be made available as required.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing Date: Wednesday, 29 January 2025
First Interviews: Online (via MS Teams) on 06 February 2025
Second Interviews: At our National Training Centre, Osgathorpe, Leicestershire, on 13 February 2025
(Subject to changes)

We recognise the benefit of diverse experiences and welcome and encourage applications from all sections of the community. We are a disability-confident committed employer.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, though this may take longer if we receive high volumes of applications.

You may also have experience in the following: Digital Marketing Executive, Social Media Manager, SEO Specialist, Content Marketing Specialist, Digital Campaign Manager, Online Marketing Officer, Website Manager, Marketing Communications Officer, Paid Media Specialist, Marketing Coordinator, Digital Advertising Manager, Social Media Specialist, Google Ads Manager, Content Strategist, Email Marketing Specialist etc.

REF-218 831

We are looking to appoint an exceptional person to join our team of six Strategic Partnership Advisors across England. In this role you will support key partners, including Active Partnerships, National Governing Bodies of sport, local authorities and leisure providers to become more effective in their role of enabling more disabled people to be active.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Community Fundraiser - North East
Reports to: Community Development Manager - North
Direct Reports: None
Location: Home based, covering North East England
Contract: Fixed Term, maternity cover
Hours: Full Time, 35 hours per week
Salary: Circa £31,00 per annum

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team as we prepare to move into 2025 and increase our supporter base across the North-East.

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year

Key Responsibilities:

• Generate income across a range of community fundraising initiatives and events
• Steward supporters to help drive the charity’s fundraising activities and growth
• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research

Requirements:

• At least one year of fundraising experience, with a proven track record in income generation
• Strong experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across the North-East. If you’re looking for a rewarding challenge, we would love to hear from you!

Closing date: Thursday 16th January 2025
First interview dates: From Thursday 16th and Friday 17th January

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Community Fundraiser – Essex, Suffolk and Norfolk
Salary: Circa £31,000
Reports to: Community Development Manager - East
Direct Reports: None
Location: Home based, covering Essex, Suffolk and Norfolk
Contract: Permanent
Hours: Full Time, 35 hours per week

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team as we prepare to move into 2025 and increase our supporter base across Essex. 

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year

Key Responsibilities: 

• Generate income across a range of community fundraising initiatives and events 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders 
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research

Requirements: 

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike 
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Essex. If you’re looking for a rewarding challenge, we would love to hear from you! 

Closing date: Thursday 16th January 2025
First interview dates: From Thursday 16th and Friday 17th January

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Team: Philanthropy & Partnerships

Location: Homebased with some travel for meetings & events

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £36,649 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Prospect Research Officer

• The prospect research officer will join a dynamic team contributing to the overall growth of our Partnerships and Philanthropic income and sits within the newly formed Research and Engagement team.
• The successful candidate will be responsible for providing detailed knowledge and insight on donors and potential sources of philanthropic funds. Underpinning the team's ability to increase opportunities to build successful donor relationships alongside ethical gift acceptance processes, pipeline and information management.

About the Philanthropy & Partnerships team:

• We sit within the Marketing & Income Generation directorate
• Our team is responsible for ensuring direct fundraisers are equipped to make compelling asks and steward donors. We cover prospect research, KPI and pipeline reporting, high value events, stewardship and engagement asset creation, and cross team operational support.

What we’re looking for in our Senior Prospect Research Officer

• Significant experience of charity fundraising ideally in high value giving
• Significant experience of prospect research, using a variety of sources and methods
• Extensive experience of developing strong relationships with key stakeholders
• Experience of using a CRM databae
• Extensive knowledge of prospect research processes and sources used in post GDPR research activities.

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 12th January 2025

Virtual interview date: 22nd January 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Contract:  Permanent, part-time, 28 hours over 4 or 5 days   
Salary: £19,428.43 - £25,754.14 per annum (25,185 - £33,385 FTE) 
Location:  UK, Remote  
Closing date:  Sunday 12 January 2025 
Interview date:  w/c 20 January 2025  

Are you passionate about fostering meaningful relationships and supporting transformational charitable giving? Blue Cross is seeking a dedicated Philanthropy Officer to contribute to our trusts and foundations programme.

More about the role 

The Philanthropy team manage mid & major value donors, raising funds from individuals as well as trusts & foundations, with gifts ranging from 4-6 figures.   

The Philanthropy Officer (Trusts) is part of a team of relationship managers stewarding a portfolio of trusts and foundations. They engage prospects with the work of Blue Cross via impressive written communications, as well as a little in person, resulting in successful gift solicitation.  

You'll make a significant impact: 

• Developing and delivering a mid-value trust programme, managing a trust mailing programme for 4-figure donors    

• Writing compelling and engaging bespoke funding applications to new and existing trusts   

• Ensuring timely and accurate submission of funding proposals considering deadlines and application requirements   

• Managing mailouts of core stewardship touchpoints (e.g. Annual Reports)   

• Managing the team’s financial reconciliation and donation thanking, where required   

• Supporting with identifying and researching trust prospects for the team  
     

Want to know more? We've attached a detailed job description that outlines the role, responsibilities, and how you can make a difference. 
 

About you 
You’re an organised, resourceful individual with good time management skills and excellent attention to detail. You will be an experienced trust fundraiser and have strong persuasive writing skills and work with a high degree of professionalism, confidentiality, and discretion.   

You enjoy being part of a team whilst also enjoy working across teams and building effective working relationships. You will have the ability to work well under pressure with excellent attention to detail and be able to prioritise work and meet deadlines.  

Knowledge, skills, and experience   

• Extensive knowledge of trusts and foundation fundraising principles  

• Flair for creative writing with the ability to produce high quality funding proposals and stewardship pieces   

• Experience or strong understanding of considerations when working with data legislation e.g. GDPR   

• Experience of using a CRM or other type of database   

• Experience of running reports and data analysis   

• Experience of developing collaborative working relationships with internal stakeholders   

A bonus if you have:  

• Experience of working in a fundraising role   

• Experience of working within an animal welfare charity   

How to apply  

Click the apply button and complete the online application process before 23:59 on the closing date on Sunday 12 January 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can.

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:   

• Enhanced annual leave entitlement: 30 days plus bank holidays  

• Pension scheme with enhanced employer contribution  

• Life assurance  

• Unlimited access to an employee assistance programme 

• Programmes for physical and mental wellbeing support 

• Free access to GP via MetLife 

• Recognition scheme 

• Annual volunteer days  

• Claim for professional fees 

• Charity worker discounts across a variety of retailers.  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

Contract length: 4 months FTC, approximately mid February to mid June. Must be available for delivery of events in mid May to mid June. 

Hours: Full-time (37.5 hours per week – flexible hours of working will be considered for the right candidate)

Salary: £33,000 per annum (pro rata)

Benefits: Nine-day fortnight (with alternate Fridays designated as a day off), pension, 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package.

Reports to: Senior Policy and Engagement Officer

Location: London office, with an optional hybrid model, but expected to be in the office at least two days a week. Open to remote working if based in one of our target regions (North East or South Wales)- feel free to enquire. The job will require UK-based travel for event preparation and delivery (more details in job description)

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple: To monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

The 2024 summer riots laid clear the susceptibility within communities for far-right narratives. Locally, many stakeholders are struggling with providing alternatives that combat this framing.

As part of our wider community resilience work, we will be hosting a series of community events across the country, with the aim of celebrating local identity, strengthening social connection and boosting resilience to far-right agitation. We have a history of planning these events in the communities that need them the most, for example in Bradford.

About the role
The Events Administrators (X2) will be assisting our Community Outreach Officer to deliver community events across the country in our target areas, at the end of May/beginning of June. This includes 4 confirmed events in Southport, Sunderland, Wigan and Port Talbot, with the potential for lighter-touch facilitation to support volunteer-run events in up to 5 more areas. 

This role will involve frequent travel to our target areas to meet with local partners. Willingness to work with a variety of stakeholders is important. The role will include liaising with local authorities, national and local organisations and grassroots community activists to deliver the events. An understanding that communities and community groups are the experts on their own needs is crucial – solutions should be developed with, not for, those most impacted.

Key responsibilities

• Work with the Community Outreach Officer to develop and deliver from start to finish a number of community events in target areas across the country. 
• Help to identify and maintain strong working relationships with event contributors, ensuring a diverse range of local stakeholders are involved in organisation.
• Ensure all event logistics are handled professionally, on time, and within budget, including contributions from external partners and local community stakeholders.
• Act as the key point of contact for external suppliers and venues. 
• Contribute to the design, production and delivery of event advertisement material. 
• Ensure events meet all accessibility requirements.
• Assist the Community Outreach Officer in proactively tracking and monitoring event expenditure and income.
• Regularly travel to target areas to meet local stakeholders involved in event design. 
• Participate in delivering the events. 

General Responsibilities

• Maintain and promote the mission of HOPE not hate.
• Uphold HOPE not hate’s values when working with communities, stakeholders and colleagues.
• Participate in events and activities to showcase the work of HOPE not hate
• Attend agreed supervision and review meetings with your line manager.
• Identify and undertake other duties as appropriate to this role.

Skills requirements

• Experience of in-person design, delivery and/or management of events of more than 100 people
• Effective stakeholder management skills, particularly experience of working with local community or grassroots organisations
• Ability to work with budgets and track income and expenditure for a variety of activities simultaneously.
• Strong organisational and administrative skills, with attention to detail. 
• Good communication and interpersonal skills, with ability to discuss sensitive and emotive issues in tense environments. 
• Self-sufficient, with the ability to independently find solutions to problems as and when they arise.

We are looking for a permanent full-time Outreach Officer to contribute their personality, energy, drive, skills and experience to add value to our Blesma Outreach team within the Independence and Wellbeing department at Blesma, The Limbless Veterans.

The role is home-based being a varied one, focusing primarily on delivering an engaging blended programme of activities that enhances social inclusion, improves the wellbeing of our members and overcomes the negative impact of disability.   The role requires a person who is a self starter, friendly, compassionate, confident who enjoys taking the initiative being creative and has a strong commitment to the veterans’ community.  

The role also involves representing Blesma and raising the charity’s profile within the local community across the Midlands. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our serving Service personnel, veterans and their families thrive and lead independent and fulfilling lives.

Blesma is unique as a membership Association as well as a charity.  Our members are at the heart of all our work, therefore, the impact of the Outreach Officer is highly visible and appreciated in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas B, CV, DE, DY, LE, LN, NG, ST, WS or WV please read the attached Job Description and apply with your C.V. and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

Interview Date: Week commencing 20 January 2024

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit. We look forward to hearing from you.

The Talent Set are delighted to be working with Helpforce to recruit their Head of Communications. The charity offers a flexible working environment, with remote working, and an expectation to attend monthly team meetings at their London office.

This is a truly forward thinking, innovative and mission led charity punching well above its weight, leading practice and ideas about the best way volunteers can support our health service. It could not be a better time to be joining them. 

 You will need to be creative and experienced in directing integrated campaigns and teams across most marcomms disciplines, including PR and with some experience of working with policy and public affairs to influence at national and regional level

We are looking for someone with a strong track record at a senior level. This doesn’t have to be in health and social care, but you'll need to have that commercial edge to understand new sectors quickly and translate the charity’s mission to accelerate the growth of volunteering in health and care into compelling messages to secure new business and influence change.

Key Responsibilities:

•  Develop and implement a comprehensive overarching marketing communications strategy to clarify, build and maintain Helpforce’s brand and position. 
•  Plan and deliver external multi-channel communication campaigns, and work with the Comms team and any external suppliers to ensure all campaigns are delivered strategically and effectively. 
•  Build and maintain strong relationships with media outlets, influencers, and key stakeholders. 
•  Commission and manage specialist agencies and freelancers – including policy, PR, website/digital and design – and ensure their contribution aligns with our strategic/business objectives. 
•  Support colleagues across Helpforce in their effective and strategic communication with stakeholders and audiences, including developing the CRM (Salesforce). 
•  Work with the Comms team, colleagues, agencies and freelancers to create compelling content for the website, social media, newsletters, blogs, press releases and other communication materials and assets. 
•  Collaborate with and support other teams to ensure consistent messaging and brand alignment. 
•  Monitor and analyse communication performance, to support a culture of continual improvement. 
•  Ensure you and the Comms team stay up to date with industry trends, best practices, and emerging technologies. 

Person Specification: 

•  A track record in creating and leading successful integrated, multi-channel marketing communications campaigns. 
•  The ability to think strategically while also being directly involved in content creation. 
•  The ability to come up with creative ideas that capture the media and other target audiences’ interest and secure coverage/engagement. 
•  Strong media relations experience. 
•  Exceptional written and spoken communication skills 
•  Good understanding of how to create compelling content for different audiences and capacity to brief relevant in-house or external specialists to deliver what’s needed. 
•  Ability to get to grips with a complex area of policy and practice, like healthcare, quickly. 
•  Experience of effective stakeholder communication and engagement. 
•  Strong interpersonal skills, especially the ability to provide wise and credible counsel to senior colleagues, and your peers and team. 
•  Excellent project management skills with the ability to handle multiple tasks and deadlines. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
 

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

Location:London or Edinburgh, or flexible for remote UK base 

Position Status: Full Time Regular

Starting Salary Range: The starting salary range for this position is 44,320 GBP - based on local benchmarking and commensurate with professional experience.

Closing date: Please submit CV and cover letter at earliest convenience as applications will be reviewed on a rolling basis. 

 

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About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. We are now looking for an experienced Digital Fundraising Officer to join us. The Fundraising team plays a key role in Mercy Corps, generating income and raising our profile. The team is based across our European offices in Edinburgh, Geneva, London and The Hague.

The Role

The Senior Individual Giving Officer will act as a source of fundraising expertise in the Direct Marketing and wider development team, as well as the global Development and Marketing teams. Lead on devising a digital strategy that will maximise supporter engagement and acquisition, and thus grow individual giving income, with the input of the Direct Marketing Manager

Mercy Corps Europe's fundraising team is in a growth phase and there are many opportunities to innovate. Creative freedom is very much encouraged and the diversity of the organisation's programmes makes our fundraising work truly varied. There is huge potential in this role to deliver initiatives that will have a significant impact in growing our donor base, including testing new ways of engaging with audiences, integrating marketing across new channels, expanding use of online advertising, SEO and AdWords, harnessing data to create more effective campaigns, engaging thought-leaders and influencers online, and investigating new innovative ways of reaching key audiences.

The ideal candidate will have experience of the latest trends in fundraising and will have both the creative and technical skills to deliver key elements of the direct marketing strategy. They will have demonstrable knowledge of the UK fundraising market, with experience of working across multiple online channels, including Facebook, Twitter and Instagram. Our stewardship programme is underpinned by our emails and so experience devising communications plans and writing for email is a must. Candidates should possess excellent communication skills, with the ability to thrive in a fast-paced, changing work environment.

Essential Job Responsibilities

Supporter development

●Lead on integrating online and offline fundraising, offering supporters a cross-platform experience

●Lead on innovating our digital offering - taking ideas from conception through to testing and beyond

●Work with the Individual Giving Officer to innovate our fundraising offerings and find new ways of acquiring supporters

●Ensure that Mercy Corps grows the number of engaged supporters and income across channels to meet targets

●Responsible for day-to-day implementation of digital campaigns and activity (including email, PPC, social, programmatic and display), to deliver against set targets

●With support from the rest of the team, develop and edit digital fundraising content suitable for target audiences, such as prospective online donors or re-engaging lapsed donors, ensuring consistency with Mercy Corps branding and style guidelines 

●Review and analyse results of fundraising activities and make changes to future work based on this

●Regularly obtain feedback from the audiences that we are contacting to ensure that we are optimising the way we communicate

●Identify new platforms and channels, and keep abreast of current fundraising trends and comparator organisations to ensure that Mercy Corps in Europe is relevant with supporters

●Work alongside Fundraising Operations to inform campaigns, and with the Media and Communications team to ensure that fundraising integrates appropriately with media and communications strategy and activities.

●Manage Google Adwords account effectively to maximise engagements and income. Optimise balancing grants with paid account

●Become the charity knowledge lead on  digital platforms such as Actionkit to upskill colleagues and support cross-team working

●Assist with internal training as required in regards to digital initiatives.

●In conjunction with the Direct Marketing Manager, responsible for ensuring that all fundraising activities are legal and adhere to industry best practice.

Supervisory Responsibility

The position has supervisory responsibility over interns and/or volunteers.

Accountability

Reports Directly To: Direct Marketing Manager

Works Directly With: Individual Giving Officer 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications and Transferable Skills

●At least five years of experience in a fundraising/marketing role, with proven experience in digital fundraising, including planning and delivering campaigns.

●Demonstrable knowledge of a range of digital fundraising channels.

●Experience of writing and editing engaging content for online donor audiences.

●Experience of setting digital KPIs and developing in-house digital fundraising capabilities.

●Proven ability to use analytics/metrics and user testing to inform and improve online campaigns.

●Ability to work to brand and style guidelines.

●Ideally prior experience of working with external digital agencies.

●A working knowledge of UK and European charity law and data protection.

●Some knowledge of Canva would be beneficial.

●Relevant professional certifications or equivalent experience.

Success Factors

●Detail-oriented multi-tasker, with excellent organisation skills.

●Strong process management skills.

●Excellent communication skills (both written and verbal).

●Able to build and maintain effective internal and external relationships.

●Able to cope with changing priorities, often at short notice, and work well under pressure.

●Proactive and solutions-based attitude.

●Cooperates and works well with colleagues to maximise opportunities and solve problems.

●High levels of motivation, professionalism and resilience.

●Skilled in anticipating and solving problems and communicating issues, involving others as needed.

●An exposure to and interest in international development is important, along with a demonstrable understanding of digital fundraising trends for international non-profits based in the UK.

 

Living Condition

The position is based in London, Edinburgh or remote and may require some national or international travel.

MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs. 

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team. 

With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.  

We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team. 

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.