Volunteer Roles

Volunteer Opportunity: Receptionist 

Location: Dudley Town Centre office (DY1 1NP) and/or Wolverhampton City Centre Office (WV1 3NX)

Closing Date: 22nd July 2024

Are you passionate about helping others and making a difference in your community? Citizens Advice Dudley and Wolverhampton are looking for a number of dedicated volunteer receptionists. This role involves providing reception cover in our two offices and ensuring clients feel welcomed and directed when they come in to our offices needing support.

No experience necessary.  Full training given.

Purpose of the Role:

• Provide effective and efficient reception cover at our Dudley Town Centre and/or Wolverhampton City Centre office.

• Ensure clients feel welcomed and valued from the moment they step into our space, creating a warm and inviting atmosphere that promotes comfort and trust.

• Complete an initial assessment (triage) through actively listening, showing empathy and understanding

• Refer clients to the appropriate services or advisors based on their needs.

Minimum Commitment Required: 1 day a week (you can volunteer if you want up to 5 days a week), volunteering between the hours of 9am – 4pm, can start 10am and finish at 3pm if needed) for minimum 6 months commitment.

About You

You will be:

• Be friendly, empathetic, and have great listening skills

• Able to show attention to detail and ability to handle sensitive client information.

• Patient, calm, understanding, and have a positive attitude.

• Competence in using IT (ability to use the internet, email, word).

• Reliable, and punctual.

• Able to work unsupervised and as part of a team.

In Return, We Offer:

Valuable Experience: Gain practical experience and a sense of fulfilment in volunteering for a trusted charity with over 80 years’ experience.

Training and Support: Comprehensive Interesting training and ongoing support to help you succeed in your role.

Social Connection: Meet like-minded individuals and feel part of our wonderful team.

Personal Fulfilment: Experience the joy of making a difference in someone's life.

Flexible Hours: We understand the nature of volunteering and offer flexible volunteering hours.

Health and Wellbeing: We prioritise the health and wellbeing of our employees and volunteers, recognising that their wellness contributes to theirs and the organisation’s professional success.

Professional Development: We are strong advocates for continuous professional development and encourage employees and volunteers to pursue growth opportunities, should they choose.

Diversity and Inclusion: At our organisation, we strive diligently to foster an environment of diversity and inclusion. We firmly believe in embracing individuals from all walks of life and encourage all to bring their authentic selves to work every day.

As a volunteer we will reimburse your travel expenses (fuel or bus fares, car parking), so volunteering will not cost you anything apart from your time.

What Our Volunteers Say About Citizens Advice Dudley and Wolverhampton:

"I now feel braver when looking at new job opportunities, I can utilise my skills and experience from volunteering in the hubs “- Cost of Living Support Hub Volunteer

“Working on reception is interesting and rewarding. No day is ever the same and it’s great to know I am making a difference”

- Receptionist

Join us in making a meaningful impact on the lives of our community. Apply today to join our team and become a Volunteer Receptionist!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

About the volunteer role

The aim of our volunteer assistant role is to provide administrative assistance and support to the volunteer officer in volunteer projects and day-to-day management of volunteer processes covering complete volunteer lifecycle.

Key tasks

• Administration of volunteer data. i.e. entering new volunteer information and updating any changes to their records in database.
• Assist volunteer officer in the day-to-day management of the Retail Volunteering digital enquiries inbox.
• Assist volunteer officer in appropriate placement of volunteers.
•  Support with queries received from the shop and central services teams in relation to volunteers.
• Support volunteer officer in ensuring compliance with volunteer processes.
• Assist with volunteer audits, regular filing and archiving of the volunteer files.
• Support with the completion of volunteer references, flagging any potential issues to the volunteer officer for prompt action.
•  Send out volunteering related materials to shops & field teams in a timely manner.
• Support with volunteer project administration.
• Demonstrates our values of Open, Unstoppable, Responsive, Together & Independent

About You

• · Good communication skills
• · IT literate & comfortable in using MS office applications – Outlook, Word, Excel
• · Good organisational skills
• · High attention to detail

Experience & skills you will gain

• · Experience of working as part of a team
• · Experience of working within a volunteer administrative role
• · Experience of data administration
• · Exposure to key stages of volunteer lifecycle and the relevant processes
• · Exposure to project administration

Our Commitment

 We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Why we want you

Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. The friendly faces and warm welcome provided by support group helpers means attendees get the most from the group, with the activities on offer running smoothly.

What you will be doing

• Welcome new people when they come along to activities for the first time
• Promote the group and Parkinson's UK in your community
• Help setting up and clearing up after group meetings - supporting other volunteers during busy periods
• Assist at events, which may include serving refreshments, handling registrations and raffles
• Contribute ideas for fundraising, activities and potential speakers

The skills you need

• A positive outlook to make things happen in our local community

What's in it for you

• You'll make new friends and meet new people, both in the branch and in the local community
• You'll be making a real difference for people affected by Parkinson's in your community

Disclaimer

It's important that people affected by Parkinson’s can trust us with their personal information. You would be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson’s UK staff contact can help you do this. You will also be required to sign a confidentiality agreement.

We are pleased to invite applications for the following opportunity:

Weekend Service Volunteers

Interested in making a difference in your community? Want to be inspired by other like-minded people? We would like to invite you to volunteer in a unique service user charity working with individuals who have or have had substance use issues. We have more than 10 different locations across London and Sussex, we will make sure to find the best place and role for you.

Build on Belief is keen to encourage applications from people with diverse lives and experiences, including ethnicity, gender, sexuality, social & economic background as well as lived or associated experience of alcohol and other drug problems. 

In return, we do our best to make volunteering fun, worthwhile, and pledge ourselves to treating everyone fairly and as an equally valued member of the team.

There are many ways you can volunteer with us such us helping to set up our space for the day ahead, making food and drinks, supporting staff with registration and contract filling, listening to and socialising with service users, monitoring behaviour in the service, answering phone calls, taking part in games and activities and so on. We will make sure to place you in the best role according to your skills, wishes and availability.

What can you get from volunteering with us?

· Paid travel expenses

· We provide food in our services for all volunteers and services users.

· We offer a wide range of training workshops that are intended to ensure you can undertake your role safely and with confidence. They are fun, informative, free to access and there is no written work! You may attend as many as you want as often as you want.

· We will offer you one-to-one supervision with a paid member of staff.

· We will always place your welfare above the needs of the charity.

· Any concerns you have about your role will be taken seriously and addressed to the best of our ability.

· Opportunity to grow within the organisation.

What do we expect from our volunteers?

· Commitment and Honesty

· Willingness to Learn

· Non-Discriminatory approach towards our service users, staff and other volunteers

· Appropriate behaviour: You will be working with an occasionally difficult and often vulnerable client group. You will have to work hard to maintain your boundaries. We will support you and provide you with training on how to have a healthy, meaningful experience.

· Teamwork: It is important to remember that we work together as a Team, and we will be there every step of the way to help you feel welcome and safe in our brilliant team.

Extra Information

Still in treatment and having the odd binge? We can work with that. Never had a paid job and with no real experience of routine and structure? Not a problem. Little or no education, and find it a struggle to read and write? It doesn't matter. Anxious and lacking in confidence? We can work on that together. The only caveat being that volunteers cannot be under the influence of a non-prescribed mind-altering substance when they turn up to volunteer.

Want to know more?

Get in touch with us and she will support you with the next steps.

We are looking forward to hearing from you.

Build on Belief, 2024.

Why we want you

Local groups are run by volunteers and offer friendship and support to people living with Parkinson's, their families and carers across the UK. The Support Group Finance Contact leads and guides the finances within the group and records financial activity accurately.

What you will be doing

• provide accounting support to the group and record financial activity, keeping the group and UK office informed of the group's financial position
• send completed financial returns to UK office within the specified timescales
• ensure volunteer expenses are paid in line with the Volunteer Expenses Policy
• be a signatory on accounts, and open and maintain bank accounts in the charity's name

The skills you need

• ideally have previous financial or accounting experience, as well as a willingness to learn
• are motivated and reliable, with strong financial, IT and organisational skills in order to help the group operate#

What's in it for you

• gain experience working in a financial capacity, especially in relation to bookkeeping
• meet new people and make new friends, both in the group and the local community

Disclaimer

It's important that people affected by Parkinson’s can trust us with their personal information. You would be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training. Your Parkinson’s UK staff contact can help you do this. You will also be required to sign a confidentiality agreement.

Why we want you

Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. As Branch Membership Secretary you'll be a vital link between the group members, the activities the group offers, and the wider Parkinson's UK community.

What you will be doing

• Receive regular updated membership lists from Parkinson's UK
• Record contact details of people attending branch activities who aren't members of Parkinson's UK
• Report any membership issues to the committee, and communicate important membership changes to Parkinson's UK centrally
• Report any important membership changes to Parkinson's UK

The skills you need

• Enthusiasm; for Parkinson's UK and as an ambassador for what your local group offers
• Good communication skills, collaborative and team focused, as you will need to gather and distribute information to everyone involved
• Motivated and reliable, with strong administrative, IT and organisational skills

What's in it for you

• Play a crucial role in the local Parkinson's community, making new friends and building connections
• You'll be part of a pioneering organisation, committed to finding a cure and improving life for everyone affected by Parkinson's - in your local area and beyond
• Gain valuable organisational, administrative and people skills

Disclaimer

It's important that people affected by Parkinson’s can trust us with their personal information. As a Branch Membership Secretary you would be handling personal or sensitive data, so by undertaking this role you'll need to complete our Advanced Data Protection training, which your Parkinson’s UK staff contact can help you to do.

We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.

Our Independent Visitor Service is looking for volunteers in or near to Shrewsbury.

• Are you passionate about wanting to help young people?
• Do you have 2 to 4 hours to spare, once a month?
• Are you ready to make a long-term, regular, commitment?

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park.  We will match you with a child you share common interests with.

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.

Here’s a few of the young people we have waiting for a volunteer:

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.  

 *names have been changed
 

The Application

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process

Our values are to be Compassionate, Open and Bold.  If this sounds like you, please click the apply button.  Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.​

We at First Love Foundation are on a mission to empower individuals to lead independent and sustainable lives by working alongside them with love. As a Christian charity, we provide specialist legal advice to everyone in the community, regardless of their faith, ethnicity or other factors and fight to get justice for those who have been denied it.

Our organisation is on an insightful journey, and we are looking to recruit a Treasurer who will also be a Trustee and part of the Board of Trustees. Your role will be integral in shaping the future of our charity, and we value the unique perspective and expertise you will bring to our team.

As a Treasurer, you will play a vital role in ensuring the organisation’s economic health.

You will also:

• Monitor the management account and cashflow.
• Support the development of a robust financial model.
• Oversee the organisation’s investments, budget, and accounts.

As a Trustee, you will play a crucial role in ensuring the overall governance of our charity. Your insights and decisions will be instrumental in guiding our operations and upholding our mission. 

Afterschool play sessions help local children access a healthy meal and a safe place to play afterschool. Would you like to help prepare a warm meal for the children that attend our playground? The meals are based on the ingredients we get donated and what you feel comfortable cooking. Examples of dishes we prepare are jacket potatoes, pasta, wraps, and currys. No catering experience is required and training opportunties available such as Food Hygiene courses. Any expenses from volunteering will be reimbursed and drinks and snacks availble during the shift.

Could you be our new Chair? 

Help midwives and student midwives make a difference to the care of babies, mothers and birthing people.  

We are looking for a Chair with knowledge of UK midwifery care and maternity provision with charity governance, leadership skills and experience to help us grow and keep increasing our impact.

What will you be doing?

The main responsibilities of the Chair of Trustees are to:

• Coordinate the activities of the Iolanthe Midwifery Trust and its trustees
• Take the lead on ensuring that the trustees comply with their duties
• Ensure the charity is well governed, according to the requirements of the Charity Commission
• Oversee the awards process and host the Awards Ceremony
• Oversee the financial affairs of the Trust, working with the Financial Trustee, the Executive Director and the auditors

You will be supported by an Executive Director (part-time), Administrator (part-time).

As a UK-wide organisation the work of the Chair will be largely home-based (including video conferencing), but face-to-face meetings and liaison with other organisations may be required at times.

The Iolanthe Midwifery Trust welcomes candidates from a diverse background and from historically excluded communities. We recognise that candidates may have disabilities and health challenges, both visible and invisible.  We are happy to make any reasonable adjustments at any stage in the process

We have a comprehensive trustee induction process in place to support you in your new role.

Knowledge and experience of UK midwifery care and maternity provision will be of great advantage to the role.

What are we looking for?

Essential

• A strategic thinker and planner with knowledge and experience of leadership and a strong understanding of the principles and practices of good governance
• Strategic business understanding with some financial knowledge
• Strong interpersonal and communication skills
• Skill in chairing meetings.
• Ambassadorial and networking skills.
• Strong communication and presentation skills including social media
• Ability to work on a wide range of projects simultaneously 
• Ability to self-manage and be self-motivated
• Willingness to devote the necessary time and effort to the Iolanthe Midwifery Trust
• A high standard of written and spoken English

Desirable Knowledge and Experience 

• Prior experience of being a charity trustee or chairing an organisation.
• Prior experience in the midwifery, maternity and birthing community
• An understanding of the current challenges faced by the NHS and midwifery  community.
• An understanding of the fundraising environment that charities operate in
• A working understanding of social media channels.

Attributes 

• Enthusiastic and passionate about midwifery and the maternity care of mothers, parents, babies and families. 
• Diligent, reliable, confident, professional and trustworthy.

To apply please send a cv with a covering letter saying:

Why you are interested in the role

Giving an overview of what skills, knowledge and experiences you bring to the role, in general, within the third sector and in relation to UK Midwifery Care and Provision.

Closing date 14 July 2024.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Settle is a charity that supports young adults as they leave the care system and move into their first home. We provide intensive one-to-one support addressing practical life skills, sustaining a tenancy and managing emotional wellbeing. Our preventative approach to homelessness helps care-experienced young people to make long-lasting changes and thrive.

We are looking for someone to join our Board of Trustees as our Trustee Safeguarding Lead. This will be someone that is excited and committed to ensuring we have a strong practice of safeguarding across the organisation and can support the Board, DSL and CEO to ensure we have a healthy and reflective safeguarding culture, bringing their own experience to help Settle improve over time.

The Safeguarding Lead will work closely with our DSL to be satisfied that risk is being managed and policies are being followed around this area of high risk. Safeguarding, in fact, is well managed at Settle but the Lead Trustee still needs to maintain oversight to keep abreast of any changes in young people’s needs or organisational requirements as we grow.

This role would support with the following:

• Ensuring the Charity has sound safeguarding policies and robust safeguarding management and reporting systems in place
• Understanding and advising on the safeguarding implications of the Charity’s strategic plan and of any projects and activities it may undertake
• Liaising with and supporting our Designated Safeguarding Lead
• Providing updates to the board; keeping the Board informed about its safeguarding duties and responsibilities
•  Ensure the board of trustees have the relevant level of safeguarding training

Charity: Future Talent
Position: Trustee (2 vacancies from September 2024)
Location: UK-wide (meetings in London and virtually)
Type: Volunteer, part-time
Application Deadline: 9am, 22 July 2024

Future Talent is a dynamic charity dedicated to nurturing and supporting the musical talents
of young people from low-income backgrounds. Founded by HRH The Duchess of Kent and
Nicholas Robinson in 2004, as we approach our 20th anniversary in November, we are
expanding our board to include two new Trustees. This is a pivotal moment for our charity,
marked by exciting developments including an album release and a concert at The
Roundhouse, Camden, to showcase our young musicians and shine a spotlight on the
charity’s work.

Our Vision
Future Talent currently supports 115 young musicians annually through our regional clusters
across the UK. We collaborate with regional music hubs, schools, arts organisations, and
funders to build a sustainable network of support. Our goal is to have a regional relationship
manager in every UK region and to double the number of young musicians we support over
the next three years.

Role and Responsibilities
As a Trustee, you will play a crucial role in guiding Future Talent’s strategy and operations.
Specific responsibilities include:
• Contributing to the development and implementation of the charity’s strategic plan
• Supporting fundraising efforts through leveraging personal and corporate networks
• Championing Future Talent’s mission and advocating for our young musicians
• Attending quarterly board meetings and participating in sub-committees as required
• Ensuring the charity complies with its governing documents, charity law, and other
relevant legislation/regulations

Ideal Experience and Skills
We are seeking Trustees with experience in one or more of the following areas:
• Strong individual and/or corporate networks with a willingness to support
fundraising

• Networks/experience in music genres beyond classical/jazz
• PR and media relations
• Establishing youth voice structures in youth-led organisations
• Expertise in campaigning, influencing, or advocacy
• Charity law and regulation

Other useful skills/experience include:
• Third Sector contacts/affiliations
• Health, safety, and wellbeing
• Influence and advocacy
• Cyber security
• Volunteer management
• Change management
• Data protection

Commitment to Diversity
Future Talent values diversity and inclusion, and we need a diverse board to reflect that. We
are currently underrepresented by individuals that identify as female/ from the global
majority and/or deaf and/or d/Disabled. We also encourage applications from those who
have faced financial barriers or lack of opportunity.

Why Join Us?
This is an exciting opportunity to make a meaningful impact on the lives of young musicians.
With our 20th anniversary on the horizon, you will be joining a forward-thinking organisation
at a time of significant growth and development.

Future Talent is committed to equality of opportunity for all staff, trustees and volunteers,
and applications from individuals are encouraged regardless of age, disability, sex, gender
reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and
marriage and civil partnerships.
Join us in inspiring gifted young musicians from low-income backgrounds. Apply today!

Frequency: minimum 1 hour per week, for 2 months initially

Reports to: hub Lead Editor

Location: Based from home

• Do you want to gain experience working for a charity?
• Do you want to make a difference to patient safety?
• Do you have good writing and research skills?
• Are you confident with computers and enjoy tasks involving attention to detail?
• Are you an active user of social media?
• Do you have an interest in health and social care?

If so, we'd love to hear from you. Patient Safety Learning is looking for volunteers to give a minimum of 4 hours a month to source and upload content to the hub, our award-winning online platform to share learning for patient safety, and to help us with our Instagram account.
 

What you could be doing:

• Researching and sourcing relevant patient safety content.
• Uploading content to the hub, ensuring it follows our editorial guidelines.
• Moderating content submitted to the hub from external contributors.
• Uploading content to our Instagram account.
• Engaging those with an interest in patient safety through our Instagram account.
   

In return we will provide you with:

• Experience of working on an award-winning website.
• Ongoing support and training in moderating and uploading web content.
• Regular catch ups and keeping in touch webinars.
• The potential to learn new skills and broaden the scope of your involvement.
• The opportunity to help to shape the current discourse around patient safety in the UK.
• The opportunity to work with a small friendly team passionate about patient safety.

This role would suit someone who is looking to work in the patient safety area or to work for a charity, or someone looking for experience in digital communications or content management. You don’t necessarily need a clinical background, although if you have then that’s great. We welcome people from diverse backgrounds to apply. You will need your own computer.

If you are interested in volunteering some of your time, please email with your CV and a brief covering letter (250-500 words) saying why you would like to volunteer and how many hours a month you are able to commit. 

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. We are looking for volunteers to facilitate regular gardening sessions for our clients, guided by St Mungo’s values. This will be a great opportunity to share your talent for and interest in gardening. We’re seeking someone who is open to helping clients learn at their own pace, and take pride in their achievements. You will also support in planning the gardening sessions to meet the needs of the participants and take a creative approach to how these are facilitated.

Please see all locations and the time commitments we are currently recruiting for in this role:

• Hounslow-Monday-Friday, 2pm-4:30pm, One day per week
• Westminster-Monday-Friday, 9am-5pm, 2-4 hours per week
• Lewisham- Friday afternoons, 2 hours per week

In this role, you will be supporting us with all or some of the following tasks: 

• Supporting clients to learn at their own pace and take pride in their achievements. 
• Planning the gardening sessions to meet the needs of the participants and take a creative approach to how these are facilitated. 
• Facilitating regular gardening sessions for our clients. 
• Teaching clients how to grow plants/herbs/vegetables. 
• Empowering clients to care for their garden. 
• Liaising with the staff around maintenance, ordering seeds etc. 
• Maintaining the garden to keep the space tidy and accessible to residents (e.g. weeding, lawn mowing, weeding, trimming, pruning, and clearing up leaves) 
• Operating tools including lawn mower and hedge trimmers. 

Do I need to have any specific skills?  

• A passion for gardening and knowledge which you are keen to pass on to others. 
• Plenty of patience – this role is about encouraging others to take part and try something new. 
• Client and customer focused. 
• A friendly personality, good interpersonal skills, enthusiasm and motivation. 
• Willing to learn and develop within the role. 
• Collaborative with good communication skills.