Direct Employer Volunteer Roles

A bit about this role

Across the UK, many cats are cared for by volunteer fosterers who provide a stable, safe and loving environment in their homes or in purpose-built pens in their gardens. They provide vital hands-on care and accommodation to stray or abandoned cats or cats whose owners could sadly no longer keep them, and are part of a dedicated team of volunteers committed to finding new homes for cats in need. Our fosterers carry out this role with support from their local branch or centre.

Most of our fosterers care for one or two cats at a time and enjoy providing lots of TLC to those cats, who have been pre-loved or have had a difficult start in life. Some of our fosterers look after new mums and kittens and provide round-the-clock care to newborns to give them the best start in life.

What can you expect to be doing?

• Meeting the needs of the cats and kittens in your care
• Cleaning and looking after the cats’ environment and equipment
• Feeding, grooming and administering medication
• Spending time enriching the cats’ experience in care including; play, exercise and stroking
• Maintaining high standards of animal welfare

A bit more information about this role and the team

Indoor and outdoor fosterers needed

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens in need by caring for them before they find new, loving homes. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• A dedicated suitable spare room in your house or space in your garden for a purpose-built pen – you can read more about this here
• Basic knowledge of cats, cat care and understanding their needs
• An appreciation of cat welfare and hygiene standards
• Good interpersonal skills
• Patience, commitment and empathy
• Willingness to be part of a team

Time expectation

Our volunteer fosterers usually spend one and a half hours per day on average (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care. In order to help you feel confident in your fosterer role we ask that prior to looking after your first foster cat you complete some online cat welfare learning modules.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Volunteer with us!

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.

To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Ledbury shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between

As a Shop Volunteer with us, you will be:

• Engaging with customers
• Accepting and sorting donated stock
• Pricing donations for sale
• Working on the till

Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm.  You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.

Why Volunteer at Acorns?

• To help a local charity and make a difference in your local community
• Connect with likeminded people and make new friends
• Enhance your CV by learning new skills and gaining experience
• Opportunities to progress to other roles
• Access to free online courses
• Retail discounts
• Invites to social events and participation in our volunteer recognition schemes and rewards

Full training will be provided

Help us to save the Children's Hospice Grant: Click here to find out more

Volunteer Counsellor - start September 2024

The placement is for a Tuesday, Wednesday or Friday during school hours.

● This is an opportunity for a counselling student.

● You must be attending counselling training at diploma level or above and be qualified to a Level 3 level in counselling (or equivalent).

● Your training/course must be recognised by the BACP or equivalent body. 

● You can provide a ‘fit to practise’ certificate from your training provider.

● You are attending a course that requires personal therapy whilst training.

 Placement Requirements

● Good knowledge of and commitment to the BACP Ethical Framework for the Counselling Professions (or equivalent professional body’s ethical framework), and the BACP Supplementary Good Practice in Action: 046: Working with Children and Young People.

● You must be able to maintain BACP (or other appropriate professional body) membership throughout the term of the placement.

● You must have your own professional indemnity insurance and you are adequately insured for the duration of your placement.

● You agree to abide by the ethics and policies of the school.

● You have experience of operating clear and effective boundaries within all areas of work.

● You must have a good understanding of confidentiality, safeguarding and legal implications of working with children and young people in a school setting.

● You are willing to complete a DBS disclosure form.

● Shirley High will offer group clinical supervision with the school’s Clinical Supervisor in term time. For the school year 2024/2025, there are two groups that will meet every two weeks, either online or face to face in Caterham.

o Group 1 will meet on a Monday  from 16:30pm-18:00pm for 1.5 hours.

o Group 2 will meet on a Monday  from 16:30pm-18:00pm  for 1.5 hours. 

 Abilities/Skills

● To hold and manage a clinical caseload of at least 3 clients per week and to offer therapeutic sessions of 45 minutes each.

● You are able to provide both short-term and long-term counselling.

● You have the ability to communicate effectively, both verbally and in writing, and be able to demonstrate good interpersonal skills.

● Be able to work in a culturally sensitive and inclusive way.

● You have some experience of working with children or young people, even if it is unrelated to counselling.

● To see clients on a weekly basis for a duration of 6-8 sessions (or longer based on clinical need and in agreement with the Clinical Supervisor and Lead Counsellor).

● To ensure the safety of self and client within the counselling setting.

● To identify any clients that may require referral to other specialist services in consultation with the Clinical Supervisor, Lead Counsellor and the school.

● To ensure that all clients are treated with dignity and respect.

● To maintain appropriate records in line with the counselling service requirements.

● To understand and adhere to the school’s child protection policy.

● To be responsible for identifying any shortfalls in knowledge surrounding working with children and young people and attend training as appropriate.

 Commitment

● You must be able to provide a minimum of three direct contact counselling hours per week (sessions last for 45 minutes).

● You are intending to work with the counselling service for ideally a full academic year but at least two terms. If you would like to leave early, you are asked to give one term’s notice of your intention to end, if possible.

● You will not be expected to work during school holidays.

 Application Process

An application form will need to be filled in and returned. CVs are not accepted.

Please email for an application form: 

Hello and thanks for looking at our advert! If you are eager to use your talents to contribute to a more equitable society and keen to be part of a dynamic, evolving, values led charity, we would love to hear from you!

Access Social Care is a legal rights charity that exists to make sure disabled people, older people and carers get the social care they need. We educate so people can confidently use legal language to improve their lives. We make sure people can access justice when things do go wrong with legal casework and an online tech product. We gather data and evidence to drive system level change to work towards a future where everyone gets the social care they need.

We are currently seeking three trustees who can align with our organisational culture and values; who are passionate about social care and access to justice; and who can bring fresh perspectives, skills and expertise to help us achieve our goals and maximise our impact.

We are especially interested in people who reflect the diversity of the communities we serve. With this in mind, we particularly welcome applications from candidates with direct experience of drawing on social care, as well as candidates from the Global Majority, older and disabled people, and people from the LGBTQ+ communities.

We are particularly interested in receiving applications from individuals with experience or knowledge in the following areas:

· Lived experience of drawing on social care or experience of the communities we serve, especially individuals who have experience as ambassadors or campaigners on behalf of these communities

· Sales, Business Development, and Marketing

· Financial Strategy, Investment, and Growth

· Communications and Campaigning

If this sounds like you, then please take a look at our Trustee Recruitment Pack!

To arrange an informal chat about the role please contact us

To apply, please send a copy of your CV with a covering letter addressing the requirements set out in the Trustee Recruitment Pack. 

Closing date is midnight on Wednesday 16th October 2024 and the selection process will be held during the weeks commencing 4th November and 11th November. Please refer to the trustee recruitment pack for specific dates.

Please note, successful applicants will need to be available to travel to the January board meeting on the 28th January fir an overnight stay in order to attend meetings until 5:30pm on the 29th January.

Stronger You Aims to make sure that every person has access to some kind of mental health support when they need, especially in this time when waiting lists are at the highest.

We provide workshops in Southampton as well as online blogs, videos and support that give tangible advice and support that anyone can use at any time,.

As operations manager you will be supporting Stronger You's founder to run the day-to-day operations, help fund raise for the charity And support on communications such as Creating newsletters and looking after the social media.

Although we are based in Southampton This role will be done online As the majority of the work will be to support the founder plan, fundraising and help communicate. We would require a couple of hours a day, which is completely flexible and negotiable.

To apply please click the quick apply button and submit A CV, a covering letter for why you'd be good for this role and answer a few short screening questions. We will then issue interviews as applications come in, due to the the urgency of needing this role.

Responsibilities of the role will be to:

Work with the founder to develop and create fundraising strategies and applications for new and interesting projects.

Work with the founder to develop both the online and off-line projects as well as help secure volunteers and staff of those projects.

Work with fan to develop and create communication strategies, including creation of a newsletter and regular posting to social media networks.

Support the founder in general admin, such as answering emails, creating appointments and more.

Work with the founder to make sure that all the requirements are complete such as report writing, questionnaire making In receipt collecting is done to a timely manner.

At Sponsorstars, we believe that every child is unique and deserves the chance to dream, to achieve incredible things and to look forward to a wonderful future. We aim to help disadvantaged young people in the UK by giving them warm clothing, school uniform and other essential resources. We collobarate with schools to help us identify the children most in need.

As a trustee, you will help us to achieve our goals by giving strategic direction to the charity, helping with fundraising, writing newsletters to our sponsors, visiting schools and contacting our ambassadors as well as other tasks that need to be done to further the growth of the charity.

Trustees are expected to attend four trustees' meeting in London each year.

Trustees need to be mindful of safeguarding and general data protection regulations.

Ideally trustees will be able to devote a few hours a month to the charity as well as attending the trustees' meetings.

North Yorkshire – specific locations are York, Harrogate, Scarborough, Whitby, Northallerton, Selby and Skipton

Ref: FRA-243

Are you proactive, flexible and compassionate with a proven record of providing support, advice and advocacy to vulnerable clients and have the ability to communicate this knowledge in a variety of ways?  If so, St Giles is looking for highly motivated individuals to join our team as Volunteer Peer Advisors working on our pioneering Footsteps service for women.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Guided by Women’s Wellbeing Coaches who will support and help you throughout, as a volunteer Peer Advisor you will support the women using a variety of methods to help reduce the risk of reoffending and encourage positive lifestyle choices.  You will provide mentoring for clients in a positive manner, in a way that helps them reach their specific goals, while also advocating on behalf of the clients and providing practical advice, which can include contacting other services or professionals on your client’s behalf and/or accompanying them at meetings.

We will count on you to maintain accurate records of your activity involving support provided to clients and to develop and maintain positive and professional working relationships with all members of staff at St Giles Trust and other professionals in the community.  Undertaking any relevant training requested to support your success and development is also key to this role.

What we are looking for

• An understanding of the possible issues faced by females involved or at risk of becoming involved in the criminal justice system
• Lived experience of the criminal justice system (desirable)
• Excellent written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions
• Impressive relationship-building and interpersonal skills
• A flexible, collaborative and professional approach to your work.

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number

Closing date: 4 November 2024 at 11 p.m.Interview date:  15 November 202

A bit about this role

Our Cats Protection shops play a key part in raising the funds needed to help thousands of cats and kittens each year. Our shop assistant volunteers help with all aspects of the day to day running of one of our fantastic shops. They serve customers, help with stock rotation, create displays - and everything in between! They are part of a passionate retail team that make sure our shops are enjoyable places for customers to visit, leading to repeat custom and vital funds being raised to help our feline friends in need.

What can you expect to be doing?

• Serving customers
• Arranging and replenishing stock
• Helping make changes to the shop layout, pricing and stock rotation
• Sharing your passion for cat welfare
• Promoting the work of the Cats Protection

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by contributing to the smooth running of a Cats Protection shop and helping raise the funds needed to help cats and kittens in need. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• A friendly and outgoing personality
• Confidence in handling money
• Good communication skills
• Willingness to be part of a team
• Experience in retail (would be an advantage, but isn’t essential)  

Time expectation 

Our volunteer shop assistants usually spend 1 to 2 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. 

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

A bit about this role

As a charity we rely on funds donated by generous members of the public to continue to help cats and kittens in need. Our fundraising volunteers are part of a passionate team that help raise funds to help our feline friends in need. They help plan and deliver exciting and varied fundraising events, which can be anything from craft fairs, cake sales, sponsored abseils – and anything in between!

What can you expect to be doing?

• Helping organise fundraising events in your local area 
• Sharing fundraising ideas with other volunteers and putting these into practice 
• Sharing your passion for cat welfare and promoting Cats Protection
• Promoting National fundraising initiatives where appropriate

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and help raise funds that will make a significant contribution to improving the lives of cats and kittens in need. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Good communication skills
• Confidence in handling money
• Willingness to be part of a team
• Confidence in speaking to members of the public
• Knowledge of local community networks (would be an advantage)

Time expectation 

Our fundraising volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. 

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Citizens Advice Esher & District is a well-established local advice charity that is seeking a HR professional to joins its trustee board and help deliver effective people management policies and plans.  If you’re excited to help us have the right team in place to meet the advice needs of our local community in Surrey, we would love to hear from you.

Our Trustee Board is responsible for providing us with strategic thinking.  As our Human Resources expert on the Board, you will work alongside the Chair, Personnel Sub-committee and Chief Executive to:

• Provide strategic and occasional operational advice on issues such as recruitment, employment contracts and remuneration
• Take a lead in reviewing the charity’s people management policies and procedures
• Advise on workforce planning and engagement to deliver our short and long term objectives
• Chair our Personnel sub-committee, setting the agenda for each six-monthly meeting and helping to prepare agenda papers

As a member of the Trustee Board, you will be responsible for:

● Maintaining an awareness of how our charity is operating

● Reading papers for Board meetings and attending six meetings per year

● Working on specific projects with other trustees or staff to further the strategic objectives of the charity

● Taking an active discussion during Board meetings and working with other trustees to:

- set policy and strategy direction, set targets and evaluate the performance of the charity

- ensure that all the finances and supporting financial control systems of the charity are in order

- monitor the financial position of the charity ensuring that it operates within its means and objectives

- monitor how well the service meets the needs of the local community

- ensure that the service plans for the recruitment and turnover of staff and volunteers

- review its own work and how effectively it operates including action for improvement

Person Specification

We need someone who either lives, works or studies in Elmbridge who has:

• HR experience with current knowledge of UK employment law, policy and practice, including compensation and benefits
• A commitment to the Citizens Advice organisation
• An understanding of the differences between managing the rights of employees and managing the rights of volunteers
• A willingness to devote the necessary time and effort

We are particularly keen to achieve a more diverse Board of Trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our Trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, alternating between 5-7pm and 7pm-9pm, at our office in Esher. There is an option to join most meetings online, although we encourage meeting in person.  Reading preparation for each Board meeting will take around one-two hours.  All Citizens Advice Trustees are required to complete a small number of e-learning courses each year.

You will also be asked to Chair and prepare papers for our Personnel sub-committee which meets six-monthly, and to offer ad-hoc support relevant to your expertise.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to recruit and retain staff and volunteers and achieve a sustainable future.  Without this, we risk having to cut our service to local residents and workers - and the most vulnerable members of society will have nowhere else to turn.

What's in it for you?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, making a real difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house, online and through peer support but there some opportunity to attend national Citizens Advice conferences.  Travel expenses to any events are paid.

We are a friendly Board, keen to welcome new members.

Join Rekindle's board to shape the future of a dynamic mental health charity making a real difference in the lives of young people.

Rekindle was started in Newtown, Powys in 1997 by a group of people who had all experienced mental health problems within their own families. The aim was to give relief to those suffering from mental illness with therapy and targeted activities. Rekindle is all about recovery, the recovery of mental health, the recovery of opportunity and the recovery of a fulfilled life.

What will you be doing?

In addition to general trustee responsibilities, we're particularly interested with in candidates who have an interest in local business connections or experience in fundraising or mental health service delivery. Depending on skill, some specific responsibilities may include: 

• Fundraising oversight
• Grant applications
• Event planning
• Community engagement
• Service development
• Partnership Building
• Client advocacy

Time commitment 

• Estimated at 8 - 10 hours a month. 
• The board meet 4 times a year, generally in person. Remote attendance can be supported, but trustees are encouraged to attend at least 2 meetings a year face to face. 
• Trustees are also expected to contribute ad hoc and occasional time outside of board meetings, the majority of which is done remotely.

What are we looking for?

You do not need previous governance experience to join the board. We will provide an induction an ongoing support. We are also eager to diversify our board and welcome younger trustees and those with lived experience. 

We are particularly looking for skills in fundraising and service development.

What difference will you make?

Joining Rekindle’s board as a trustee offers a unique opportunity to shape the future of a charity dedicated to young people’s mental health recovery. In this role, you will help ensure that all young people have access to the mental health support they need. You’ll play a key part in guiding Rekindle through its next phase of growth, building on recent successes such as expanding operations, increasing staff, and moving to larger premises. This is your chance to make a meaningful difference in the lives of young people experiencing mental health challenges, helping them build resilience and lead fulfilling lives.

Do you have a passion for IT or learning new technology? Know your uploads from your downloads or consider yourself a ‘techie’?  Then we are looking for you! But whatever your background, the most important skill you have will be enthusiasm – about being online, technology, willingness to learn and communicate that knowledge to the people Age UK Devon support.

A Digital champion volunteer,  helps older people learn IT skills in a safe and supportive way.

You will help provide support and guidance, to build their digital skills and confidence, enabling them to live a more digitally inclusive and independent life.

The role involves providing personalised support to an older person through one-to-one sessions in their home, or through group coaching in a community setting.

And in return you will gain new skills, be part of your local community, make new friends, and be proud to support Age UK Devon enable older people to get the most out of life!

Age UK Devon will repay any agreed travel expenses

More information about this volunteering role on our website. For an informal chat about this role please call us 

Age UK Devon is looking for enthusiastic and dedicated people to support the organisation to deliver social activities for older farmers in a social group environment.

The role can involve helping to run social activities, welcoming clients at social activities and promoting the social groups within the farming community.

What the role involves:

• The setting up and delivery of activities at the social group, using skills and qualifications to best use as agreed with the Active in Later Life Manager.
• To embrace the vision of Age UK Devon to support older people to lead fulfilling lives and be able to actively engage within their local communities.
• Supporting clients to access and engage in this social activity that may help to reduce social isolation and improve wellbeing.
• Working as part of a team of volunteers.
• To be someone that older people can talk to who will empathise with them.
• To understand and adhere to the relevant Age UK Devon policies and procedures, such as Confidentiality, Health & Safety and Equality & Diversity.
• To contact the Active in Later Life Manager or Age UK Devon in the event of concern for the wellbeing of a client, alerting them to any serious or urgent problems.

Skills required for this role are:

• Commitment to the value of older people in our society.
• Ability to work on your own initiative.
• Confidence, enthusiasm and ability to deal sympathetically and sensitively with a wide range of people.
• Good interpersonal and communication skills
• Understanding of health and other issues relating to older people.
• Enjoy working independently and alongside others.

Our commitment to you:

We will support you as a volunteer through:

• Providing information about Age UK Devon and a handbook explaining your role and key procedures (e.g. claiming expenses, health and safety procedures)
• Providing ongoing advice and support
• Regular updates via Volunteer e-bulletins
• Positive feedback on your contribution.
• Regular opportunities to express your views around the Age UK Devon volunteering experience.
• Providing adequate resources to perform any tasks effectively.
• Valuing your support, ideas and views, helping to improve the services that Age UK Devon provides through our volunteers

This cafe will be held at Mole Avon Store in Credit, held every last Wednesday of the month 10.00 – 12.00

(and if available attend adhoc sessions / events that might be arranged)

We’re looking for an IT professional to join our Board and provide thought-leadership on our digital and IT strategy, including guiding us through Cyber Essentials accreditation. If you can help us use technology to improve our local advice service, we would love to hear from you.

As our digital and IT expert, you will work alongside the Chair, Chief Executive and the external IT support company we use to:

• Ensure our IT operating systems and equipment are fit for purpose
• Guide the charity through the work needed to obtain Cyber Essentials accreditation
• Advise how we can use technology to improve our service to clients
• Translate the risks and opportunities of IT for other trustees
• Take the lead in evaluating IT related proposals for the Board.

We need someone who either lives, works or studies in Elmbridge (or the surrounding area) and who has:

• Demonstrable experience of delivering IT and business change management
• Experience of IT strategy planning and execution
• A good understanding of cyber security including obtaining Cyber Security Accreditation
• A good understanding of Microsoft 365 multi-factor authentication
• Experience of business continuity and disaster recover planning
• A good understanding of risk management
• A commitment to the Citizens Advice organisation
• A willingness to devote the necessary time and effort
• We are particularly keen to achieve a more diverse board of trustees and welcome applications from all sections of the community.  Experience of Citizens Advice work is not required.

Time commitment

Our trustees are expected to attend six board meetings each year.  These normally take place on a Monday evening, at our office in Esher. Reading preparation for each board meeting will take around one-two hours.  All Citizens Advice trustees are required to complete a small number of e-learning courses each year.

In addition, as the IT lead, you will need to have time to participate in various IT discussions with our management team and with the IT support company we use.  This work may average around 1-2 hours a week.

What difference will you make?

People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.

More specifically, your input will help us to reach more people and provide more timely advice.

What's in it for the volunteer?

Citizens Advice is a well-respected and influential organisation.  This is an opportunity to help develop this much-needed charity at a local level, really making a difference to people's lives.

As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.

Initial induction and training takes place in-house and through peer support but there is the opportunity to attend national Citizens Advice conferences and seminars.  Travel expenses to these events are paid.

We are a business-like but friendly board, keen to welcome new members.