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Page 9 of 146
Luton, Luton (On-site)
Dunstable, Central Bedfordshire
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

A bit about this role

This role concentrates on building relationships with members of the public, encouraging them to consider alternatives to placing their cats up for adoption. You will focus on providing information and support to existing owners who may be experiencing issues with their cat. You’ll also help potential new cat owners who are seeking advice before getting a cat.

You’ll build relationships within the community to engage with cat owners and potential cat owners, for example with vets, other charities, Citizen’s Advice, local authorities etc.

What can you expect to be doing?

  • Providing information and support to cat owners who may be considering rehoming their cat due to a change in circumstances or cat behaviour issue
  • Offer a signposting service, using a comprehensive resource library, information, guidance and support
  • Communicating with members of the public to offer support regarding cat ownership by using a variety of mediums eg email, video calls, social media
  • Effectively use in-house systems to record outcomes and provide feedback
  • Linking with community groups, partners and charities to share key messages about cat ownership
  • Linking with other Cats Protection volunteers and employees to share key messages and experiences
  • Attending community events (in-person and virtual) to promote key messages

A bit more information about this role and the team

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens in your local area. You’ll have access to comprehensive resources around cat ownership and the support of other volunteers and Cats Protection teams. You will provide an important link between members of the public and Cats Protection. You will be instrumental in helping encourage people to consider alternative options to relinquishing their cat into care. You will be part of a dedicated team of volunteers and will meet new people.

We’re looking for someone with

  • A calm, friendly manner
  • Good customer service and communication skills
  • The ability to speak to and influence people from all backgrounds
  • A passion for meeting new people, building relationships and networking
  • Willingness to be part of a team
  • Good IT skills
Posted by
Cats Protection View profile Organisation type Registered Charity Company size 501 - 1000

Making a better life for cats, because life is better with cats

Cats Protection logo Play
Posted on: 21 November 2024
Closing date: 14 February 2025 at 16:48
Job ref: Luton SCOV
Tags: Customer support,Environment / Animal,Social / Support Work