Remote volunteer roles

Help us to grow brand-new online charity platform A Good Thing! Come on board to help us manage relationships with the businesses that have joined us: use your communications skills to drive more businesses to engage with the platform and to make donations of things they no longer need.

A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're rolling out fast across the UK, momentum is building, and we're growing a network of passionate local volunteer champions right across the country to drive our growth.

You’ll be using both your communications skills and your project management expertise to help us grow the number of businesses engaging with the platform and giving things away.

Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Identify gaps where training is required and create content

• Create and deliver training content and training plans for the organisation

• Arranging set training sessions with volunteers

• Arranging new training sessions with volunteers

• Finding topics that is relevant to the organisation that can increase development

• Finding and distributing information on free webinars

Requirements

• Excellent writing and speaking skills.

• IT literacy, including proficiency with Microsoft Office and Google Suite.

• Ability to work well independently and in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Interest in HR and the non-profit sector.

• Experience not required, but any previous experience in HR or administrative roles is a plus.

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us ?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Inclusive Boards is pleased to be supporting ScreenSkills in their search to appoint 2 Trustees.

About ScreenSkills
​​​​​
ScreenSkills is the industry-endorsed skills body for the UK screen industries, supporting the development of a skilled, inclusive, sustainable and future-ready workforce across film, TV (including children’s, unscripted and high-end), animation, VFX, post-production and games.

We provide information, training and development opportunities for people at every career stage to help ensure the UK remains a global leader in screen. We work in partnership with over 1,000 broadcasters, streamers, production companies and training providers to deliver targeted, high-quality training based on industry need.

About the Trustee opportunities

For the next phase of the charity’s development, ScreenSkills is seeking 2 Trustees with experience/expert knowledge in at least one of the following areas: 

• Human Resources and workforce management at a senior level
• Strategic use of data 
• Technology and AI experience

One of the roles will ideally start in April 2026. The second role will join initially as a Board observer and commence their term in September 2026. 

Demonstrable experience in one of the following areas would be additionally beneficial: 

• Equality, Diversity and Inclusion
• Education and Skills
• Fundraising and Partnerships
• Working in the North of England, Northern Ireland or Wales 

For further information and to apply, please visit Inclusive Boards website.

Popham Kidney Support’s counselling service provides individual counselling to clients who are kidney patients and parents /carers who are affected by kidney disease

Working in a confidential setting counsellors provide nondirective support to clients in exploring feelings, anxieties and life events that impact on their emotional wellbeing.

Through this process clients can feel more empowered to manage their mental health and make positive life changes.

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. ​

We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

The Social Media Assistant supports our organisation in building and engaging with our online community. This role helps raise awareness of our work, share important updates, and create meaningful, accessible content across our social media platforms and communications channels.

Key Responsibilities:

• Create engaging and accessible social media content, including posts, graphics, short videos, and community updates.

• Support the planning and scheduling of social media content in line with campaigns, events, and organisational priorities.

• Help produce and distribute monthly newsletters to keep our community informed about news, opportunities, and updates.

• Monitor and moderate social media platforms to help maintain a safe, welcoming, and inclusive online space.

• Respond to inbox messages, comments, and general enquiries in a friendly, professional, and timely manner, escalating queries where needed.

• Support promotion of events, services, and community activities.

• Contribute ideas to help improve engagement and grow our online presence.

Skills and Experience:

• Good written communication skills with the ability to create engaging and clear content.

• Creativity and enthusiasm for social media and digital communication.

• Confidence using social media platforms.

• Familiarity with Facebook, Instagram, LinkedIn, BlueSky, and YouTube is desirable.

• Basic digital skills such as scheduling posts, using content creation tools, or editing images/videos (desirable but not essential).

• Ability to follow organisational guidance, tone of voice, and confidentiality expectations.

Personal Qualities:​

• Willing to work collaboratively as part of a team.

• Interest in supporting community engagement and awareness raising

Support and Training:

Training, guidance, and ongoing support will be provided. Volunteers will work closely with staff and other volunteers and will be supported to develop skills and confidence in social media and communications.

Do you want to take part in vegan volunteering around your local area?

You can do that – right here at The Vegan Society. 

We have an ever-growing Community Network of vegans just like you, who have a passion to volunteer and promote veganism where they live. 

Every month, our Network choose from a range of outreach tasks. These could include town centre stalls, writing to a councillor or MP, sharing our campaigns on social media or contacting local businesses. You're in control of how much or how little you do. 

As an Advocate, you will have a network of other Advocates and an Organiser in your area. Your Organiser will be your main point of contact. They will send you tasks every month and ask you to feed back on what you've completed and any positive outcomes. 

Why do we need you to volunteer?

As the vegan community grows, veganism itself becomes better understood. We're finding that more people are looking to The Vegan Society to find out what being vegan is all about.

Local communities are starting to see the vegan movement as something real and something that’s happening in their area. More people are embracing a vegan lifestyle, which we welcome. From new businesses, to families, to councillors, many people need support. This could be with a range of topics: going vegan, finding correct information around a vegan diet, providing vegan options in their business, MPs listening to vegan constituents, and learning about our work.

Local issues are often unique and more varied than national issues. Our volunteers from local areas are vital! They enable us to share our messages and campaigns in an effective way. Research tells us that people are far more likely to trust information from a peer rather than an outside expert, so community volunteering vastly increases the impact of our campaigns.

Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.

Advocates are a crucial voice in their own community. They ensure that our campaign messages are spread far and wide. They provide a strong vegan presence in local communities.

What does the Advocate role involve?

Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.

You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.

Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.

When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.

What training and support is available?

You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.

What skills would be useful in doing this role?

• The ability to stay motivated in order to achieve the best possible outcomes
• Good email etiquette, responding in a timely manner
• Committed to veganism and the mission of The Vegan Society
• Ability to stay calm if confronted with differing opinions or challenges
• A good communicator, with the ability to be persuasive
• Confident in communicating with people from a range of backgrounds
• Experience of campaigning
• Any experience in talking with members of the public through customer/public service would be helpful
• Awareness of current affairs, especially those that relate to veganism
• Regular availability and a willingness to stay committed to actions
• Good team player

How much time do I need to invest? 

For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.

Do you want to co-ordinate vegan volunteering?

As an Organiser, you would be the caretaker of your local area. This is the more time-intensive role but so rewarding! Tasks would be emailed to you directly every month by our Volunteering Coordinator, who would be your main point of contact here at The Vegan Society. It would then be your job to send out the task to Advocates in your local area and get feedback from them. You'll also be able to ask your Advocates for help with any stalls and lobbying. Every Organiser receives an outreach pack, including a table runner, leaflets and banners. We make sure you are fully supported with an Organisers' WhatsApp group for socialising and ideas. We also have a monthly gathering on video.

What does the Organiser role involve? 

Every month, you will be sent a collection of tasks to choose from. We create these from our programme of campaigns. You would be the point of contact for Advocates in your area, sharing these tasks and coordinating activities, such as stalls and lobbying councillors. We will provide you with a campaign toolkit and be in regular contact with you to ensure you have everything you need. You will also be invited to our private Facebook group and WhatsApp chat.

We would expect you to provide any updates from your group and give feedback on each task. It's vital that we measure the impact that we are having, in terms of positive conversations and leaflets handed out. You can also give us ideas you have for future outreach tasks or campaigning. Many Organisers find a huge sense of satisfaction, improvement in self-esteem and enjoy the social side of volunteering in this role.

You will also be responsible for welcoming new Advocates in your area. We will let you know when somebody new applies, and you will help them to get involved with any activities. As the main contact for Advocates, this role does require some awareness of safeguarding and data protection procedures and policy. There will be full training on your role in this, as well as a handbook and ongoing guidance and support. 

What training and support is available? 

There will be a full induction to the role, with a gradual introduction of new tasks and responsibilities. To start with, we will provide an initial training session to cover the basics of community organising, communication skills and event planning. This will be done remotely from wherever you are. Along with this, we will provide a full pack of resources that covers a range of work that we do. 

From there, there will be regular conversations and reviews, where we can discuss other training requirements. Staff are always available to Organisers for any questions, via phone or email. 

What skills would be useful in doing this role? 

• Great organisational skills
• Experience of coordinating people
• Experience of working to specific dates and deadlines
• Good time keeping
• Ability to work independently
• Ability to motivate people around the topic of veganism
• Ability to stick to branding
• Ability to read emails in a timely manner and translate tasks into actions quickly
• Ability to report back on activities
• Excellent knowledge of vegan issues

How much time do I need to invest?

You should be able to commit around two days a month to carry out actions, and this is usually spread out across the month. We also expect timely responses to emails. When a new Advocate applies to work with you, we would like them to be contacted within seven days via email.

Grants from charitable trusts and foundations are an essential source of funding for community organisations working with deaf children, young people and their families. This support allows communities to develop work that meets the needs of deaf children and young people. With your knowledge of grants and persuasive writing skills, you’ll help support communities to research and submit life-changing funding bids.

About you

• Aged 18 years and over

• Knowledge of potential funding sources both locally and nationally

• Ability to volunteer independently from home under your own initiative

• Well organised with good attention to detail

• Proactive and reliable

• Confident user of Microsoft packages and databases

What you will do

• Support community groups and organisations to identify and win new sources of funding

• Research trusts and foundations (both locally and nationally) that may support work in communities

• Prepare information about funders including deadlines and criteria for applications

• Develop links with funders and share information

• Work with organisations to write compelling applications that meet the required conditions

• Understand the boundaries of the role and ask for support where appropriate

What will you gain from the role?

Other volunteers have told us that training and volunteering has given them:

• Increased confidence and new skills

• A broader understanding of childhood deafness and the issues faced by families

We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a self-disclosure form, provide references, and complete our essential training.

• A sense of achievement by making a positive difference

Support and training
We will provide you with:

• Basic training to help keep yourself, others, and data safe

• Feedback on the funding bids to which you contribute and their outcomes

• A named point of contact at the National Deaf Children’s Society

• Reimbursement of agreed expenses such as travel costs

• Clear information about what to do and who to contact if you are worried about something

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. 

​

We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

The Discord Moderator supports the safe, welcoming, and positive running of a Discord community. Moderators help guide discussions, uphold community guidelines, support members, and assist with the smooth day-to-day operation of the server. This role helps create an inclusive environment where members feel comfortable participating and engaging with others.

Key Responsibilities:

• Monitor Discord channels to ensure conversations remain respectful, safe, and aligned with community guidelines.

• Respond to member questions and provide general support or signposting to appropriate resources or channels.

• Welcome new members and help them understand server rules, structure, and available resources.

• Address inappropriate behaviour by following moderation procedures, which may include issuing reminders, warnings, or escalating concerns to senior staff or lead moderators.

• Help de-escalate conflicts and maintain a positive and supportive community atmosphere.

• Support community engagement by encouraging discussion, highlighting useful content, or helping to facilitate events or activities where appropriate.

• Report safeguarding, wellbeing, or rule concerns to the appropriate team member.

• Assist with general server upkeep, such as managing channels, roles, or pinned information where required.

Skills and Experience:

• Strong communication and interpersonal skills.

• Ability to remain calm, fair, and professional when managing disagreements or sensitive situations.

• Good understanding of online community safety and respectful communication.

• Confidence using Discord, including moderation tools and features (or willingness to learn).

• Ability to follow community guidelines, policies, and confidentiality expectations.

• Experience moderating online communities is helpful but not always essential.

• Lived experience of Autism and or Parenting will be helpful

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

We are currently recruiting volunteers to work on the helpline and webchat: one person covering different shifts across the week. This Floating Support role is ideal for a volunteer who is flexible and would like to help us cover gaps in our Rota, so that we can ensure all callers are able to access support.

The role will also commit to a weekly shift on Wednesdays 4pm to 6pm.

Please note that this volunteer role is only open to people who are resident in the UK.

What does the role involve?

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

· Take helpline calls (listening and speaking on the phone)

· Respond to webchats (reading on-screen messages and typing responses)

· Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

What training and support would you get?

Structured, online training programme which can be taken at your own pace but is likely to take you about 8-10 hours in total. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

· Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.

· We have a WhatsApp group where you can keep in touch with other volunteers.

·         Volunteer Supervisors are available for one-to-one support and discussions.

· Access the training modules as many times as you want.

What would you need?

· A quiet place where you can work in privacy and not be overheard during calls

· A mobile phone or landline

· A computer or laptop

Who might enjoy this volunteer role?

You’re likely to enjoy volunteering in the Helpline Services as Wednesdays & Floating Support volunteer if you:

· Are flexible, and would be comfortable to take on shifts at short notice (we would always aim to give you between 1-month to 1 weeks’ notice where possible)

· have a genuine curiosity about people and their experiences

· are able to understand written and spoken English

· are comfortable enough to speak on the telephone

· are comfortable with basic email functions

· have good administration skills

· enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.  

Other information

As a volunteer you can, of course, step back from the role at any time, although we do ask that you give us notice so that we can train someone to take over your role. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for at least12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.

This is a volunteer role and is unpaid.

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. 

​

We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

This role involves supporting small, topic-based video peer support groups for Autistic parents . Volunteers work alongside a lead peer supporter, acting as a second group supporter to help sessions run smoothly and ensure participants feel welcomed, supported, and able to take part.

The role focuses on peer support, shared experience, and gentle co-facilitation, rather than leading or moderating the group.

Key Responsibilities:

• Attend scheduled video peer support group sessions alongside a lead peer supporter.

• Support the facilitation of group discussions by encouraging participation and helping conversations flow naturally.

• Help create a warm, inclusive, and supportive environment where participants feel safe to share.

• Offer empathetic peer support and appropriate contributions based on lived experience, where relevant.

• Provide light technical support during sessions where needed (for example, helping participants with audio, video, or platform features).

• Support group structure by helping to keep discussions aligned with the session topic and time boundaries.

• Raise any wellbeing, safeguarding, or technical concerns to the lead peer supporter or staff member as appropriate.

What We Are Looking For:

• Good listening and communication skills.

• A calm, supportive, and non-judgemental approach.

• Confidence using video meeting platforms (such as Zoom/Google Meet or similar), or willingness to learn.

• An interest in supporting Autistic parents .

• Lived experience of being an Autistic Parent .

• Reliability and ability to work collaboratively with a lead peer supporter.

Support and Matching:
You will be supported by a lead peer supporter during sessions, with training, guidance, and ongoing support provided. We aim to match volunteers with group topics that align with their interests and experiences wherever possible. Groups include EHCP's and Working with professionals, Parenting Teens, 0-5's. We are particularly keen to hear from people who would be able to support a group for those who identify as "Dad's and Father's"

This is a flexible, remote volunteering opportunity. Volunteers are asked to attend agreed video sessions, with regular or occasional commitment discussed in advance. Expected time commitment 1-2 hours a month.

Full training and support will be given. Regular oppourtunities for reflection with our Volunteer Coordinator 

We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it. 

We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.

We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.

STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.

We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.

Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:

Wednesday 10:00 to 14:00

Thursday 10:00 to 14:00

We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact. 

About the role

Working within our Helpline Services, we’re hoping you’ll feel comfortable to:

• Take helpline calls (listening and speaking on the phone)
• Respond to webchats (reading on-screen messages and typing responses)
• Sending occasional emails

If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.

We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:

• Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
• We have a WhatsApp group where you can keep in touch with other volunteers.
• Volunteer supervisors are available for one-to-one support and discussions.
• Access the training modules as many times as you want.

Who are we looking for?

You’re likely to enjoy volunteering in the Helpline Services if you:

• have a genuine curiosity about people and their experiences
• are able to understand written and spoken English
• are comfortable enough to speak on the telephone
• are comfortable with basic email functions
• have good administration skills
• enjoy listening and talking to people

It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.

This is a volunteer role is remote, so you will need access to:

• a quiet place where you can work in privacy and not be overheard during calls
• a mobile phone or landline
• a computer or laptop

What can you gain from this opportunity?

This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.

How to apply

To apply, please fill in our volunteer form that is linked to this opportunity. 

We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.

Organisation: Make a Smile
Location: Remote - UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.

The Role

The Supporting Chapter Manager provides support to Chapter that are deemed to be struggling. They should assess chapters frequently to ensure they have a clear awareness of what a chapter requires support, in addition to input from other Trustees. They will then provide hands on support to the struggling chapters with focus on recruitment, events and costumes. 

What You’ll Gain

• Hands-on experience in volunteer management and co-ordination.

• The chance to make a lasting impact in the areas needing the most support.

• Opportunities to develop leadership, communication, and management.

• The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.

Are you interested in communication? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling email and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

Our small charity delivers awareness campaigns and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS). We are urgently looking for 2 experienced email marketing volunteers to join our communications team.

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

Even though we are a small organisation we have big ideas and having regular contact through emails and newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content: Develop our communication & marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content (membership): Create a regular email newsletter for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online'