Remote Volunteer Roles

FabWoman

We are a digital media company with a social impact focus dedicated to empowering, educating, and connecting women.

By providing content focused on women, the FabWoman platform empowers female voices, promotes representation, and supports gender equality in media and the world at large.

It also bridges the knowledge gap by providing access to educational, inspirational, and motivational content, thereby enabling women to make informed decisions about areas of their lives like career, business, health, and personal development.

Lastly, the platform promotes community building, which is vital in this age by creating a network of like-minded women, thereby fostering connections and encouraging a sense of belonging.

The FabWoman platform leverages the power of digital media and technology to provide a holistic solution to the aforementioned challenges through content creation, storytelling, community engagement, advocacy campaigns, and brand partnerships.

Content Writer

Volunteer Role Description (remote, unpaid)

Key Responsibilities

• Content Creation: Write high-quality, engaging, and original content for the FabWoman platform, including blog posts, articles, newsletters, and website copy that align with FabWoman's brand voice and mission.
• Research and Fact-Checking: Conduct thorough research on industry-related topics to ensure content accuracy and relevance, ensuring facts and data are verified to maintain credibility.
• SEO Optimization: Implement SEO best practices and keyword research in content to improve search engine rankings and increase organic traffic.
• Editing and Proofreading: Review and edit content for clarity, grammar, punctuation, and style consistency, ensuring articles and blog posts are error-free before publication.
• Content Strategy Development: Collaborate with the marketing team to develop a content calendar that aligns with promotional campaigns, product launches, and seasonal trends.

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

3-5 months

Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.

Could you spare a few hours a week to help us?

ABOUT THE ROLE

We are looking for volunteers, preferably with corporate fundraising experience to:

• research the corporate giving landscape and the interests of potential donors

• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values

• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC

• keep a record of all approaches

Time Commitment

• This role is flexible and can easily fit round your other commitments. 

Location of Volunteering

• Homebased

ABOUT YOU

• an interest in Alex TLC and the work that we do

• access to a computer/laptop with an internet connection, and a printer

• basic understanding of the complexities of leukodystrophy

• excellent written skills

• excellent organisational and administrative skills

Benefits to you:

• Meeting and working with new people

• The ability to volunteer around your own commitments

• Learning new skills whilst having fun!

• Adding to your CV

• Helping those affected by leukodystrophies

We can only accept applications from UK residents. 

We are looking for self-motivated and compassionate individuals to help deliver our Helpline service and make a difference to the lives of anyone affected by cancer.

The Helpline offers those with cancer a chance to share their feelings and experiences with someone who has empathy for what they are going through. Helpline Volunteers create a safe and welcoming environment, listen, and provide emotional support and signposting individuals onto further information.

No special qualifications are needed for this role, but access to a telephone in a comfortable quiet setting is essential.

This is an opportunity to provide really important support to a new project that we hope could really make a positive difference in the world. You would also become part of a small friendly volunteer team who would love to work collaboratively on any other ideas you may have regarding the app.

now-u is a non-profit that aims to inform, inspire and empower people to help tackle pressing social and environmental issues, in partnership with charities. People can often feel overwhelmed by large-scale problems and powerless to help, but all of us have huge power to drive change. This is where now-u comes in.

We connect people looking for ways to make a difference with impactful organisations and actions, enabling regular learning and action to tackle key local and global issues. By combining the actions of each of us, the now-u community can play a huge part in driving positive change.

Your role

You will be an organised and motivated individual with a passion for charitable causes to jointly lead our Campaigns team, which is responsible for overseeing the creation and curation of all core content. Campaign content includes learning materials, actions and charitable campaigns, designed to inform people about social and environmental issues, to inspire them to get more involved with these causes and to facilitate taking charitable action.

Note: This is a voluntary role, thus it will be unpaid

Key responsibilities

• Guiding the Campaigns team in the regular creation of new content
• Creating a Campaigns calendar, incorporating the suggestions of charity partners
• Attending weekly meetings with the department leads to discuss progress and strategy

Whilst it's desirable to possess leadership experience for this role, it is essential you have research experience.

We look forward to hearing from you!

Are you great at creating newsletters? Have you got experience of using Mailchimp? Help us engage our charity's audience by creating compelling emails and newsletter content so that we can support more people affected by a complex, debilitating chronic condition as well as raise awareness of this rare disease. This is a great opportunity to assist a small but mighty charity.

Description

We are urgently looking for 2 experienced email marketing volunteers to join our communications team. Our charity delivers awareness campaigns by email and a range of support services to patients, relatives, partners and carers who have been affected by a debilitating chronic condition; Complex Regional Pain Syndrome (CRPS).

You will be a big link to our charity's clients who are vulnerable and isolated, to them learning more about events, our latest articles, fundraising events as well as ensuring they are aware of the services that we offer that be of help to them. You will also be helping us to raise awareness of this devastating chronic condition.

We regularly contact our supporters and members through general emails and infirmative newsletters will show consistency and know they can rely on us to be there for them.

We would like the volunteer to help with:

• Email content Creation: Develop an email marketing content calendar, write compelling regular email content, including calls for donations & support, that is relevant and has clear a call-to-action and high click through rates;
• Email content creation (membership): Create a regular quarterly newsletters for our membership scheme
• Create a number of automated email series - for donors, members, fundraisers and more
• Newsletter strategy: Help us plan and articulate how we can use emails and newsletters to strengthen our organisation, motivate our supporters and communicate with our sponsors;
• Design and implement campaigns and promotional activity

What are you looking for in a volunteer?

We are looking for 2 volunteers who have:

• Strong writing and editing skills
• Good communicator
• Good computer skills and a willingness to be contacted via email and/or video chat
• Experience using email marketing software - specifically Mailchimp
• Marketing skills
• Experience of working on marketing strategies
• Ability to quickly understand the needs of our team, organisation and our services users (we are not expecting you to know about the condition we support)
• Can ask key questions to enable us to clarify requirements
• Understands the resource constraints of a small charity and is able to work with these
• Open to feedback
• A passion for marketing and email marketing
• Ability to work flexibly on your own or as part of a team with enthusiasm and commitment
• Ability to create email campaigns with little supervision (after initial support)

Skills

• Digital: Email Marketing
• Marketing and communications: Copywriting/Journalism

Making a difference

What impact will the opportunity have?

You will be joining a small charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we reach the patients, relatives, partners and carers who are in need of our support and inclusion on a regular basis. With your help we will expand our readership to ensure more people are aware of this condition, which will help those affected by it when they see a health professional.

What's in it for the volunteer?

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching more people affected by this rare condition who may not know that we exist to support them. You would have a key role in developing a strategy to complement our awareness campaigns. This is a fantastic opportunity for you to make a real difference in someone’s life which is already isolated and painful, but who may not know there is support out there and to then realise they’re not alone.

About the location

Where will the volunteer be working?

The volunteer will be working remotely, online and entirely from your own home.

Travel Limit

This role will be completely remote.

When will the volunteer be working?

Volunteer availability

• Either in or office hours - however we are flexible

Estimate the time commitment

• 3-6 hours / week - but this is flexible however ideally it would be 4 hours or over to ensure email campaigns are going out at the right time

To apply for the email marketing volunteer please send by email your CV together with a covering letter saying why you think you would be a good candidate for this position, via the Charity Job 'Apply Online' 

Springboard Youth Academy is seeking a qualified accountant to join our Board of Trustees as Treasurer. 

About Springboard 

Springboard Youth Academy supports refugee and asylum-seeking young people who have recently arrived in the UK to help them succeed in the classroom and beyond. By combining participatory learning, life skills and holistic support into action-packed weekend, half-term and summer programming, we work to bridge the gap in support for young people whose needs can't be met in mainstream schools. 

Refugee and asylum-seeking young people who have made the difficult journey to the UK – especially those who come alone – are saddled with many challenges common to starting a life somewhere new. Though they are required to enroll in school, more often than not, they aren’t provided with the language and psychological support necessary to succeed in their new circumstances. They are simply not set up to thrive. Coupled with budget cuts to tailored learning provision in schools, these young people often miss their chance to progress at a natural pace and to reach their fullest potential.

As educators, service providers and youth workers with years of experience working to offset the challenges these young people face, we launched a programme that helps develop young people’s English language skills whilst addressing their psychological and social needs, preparing them for mainstream education and helping them rebuild their lives in London.

We do this by providing interactive and engaging programming that combines English learning, life skills and practical and emotional strategies for young people on their journey to independence and adulthood. 

About the Opportunity

Role Title: Treasurer

Direct Report:Works closely with the Chair, Director and the Board of Trustees. 

Background: Finance, Strategy and Governance, Fundraising, Legal, Risk.

Role Summary

The Treasurer will be required to:

• Monitor the financial standing of the charity and report to the Board and Director regarding cash-flow forecasting, income streams, out-going expenses and the overarching strategic management of the organisation’s financial resources. 

• Oversee the charity’s financial risk-management process and report financial health to the Board of Trustees at regular intervals.

• Act as a counter signatory on cheques and applications to funders and ensure that annual accounts are submitted to all relevant regulators in a timely fashion.

• Liaise with external auditors as required on financial issues and ensure that the organisation's finances are responsibly managed/invested for the betterment of the organisation’s work and for the beneficiaries it serves.

See attached for the full role description and person specification. 

Time Commitment 

In line with all charities, Trustees are unpaid volunteers. Trustees must be able to commit to attending quarterly Board meetings and making time to read paperwork in advance of Board meetings. As a small charity, our resources are limited and Trustees are also asked to actively contribute their skills in relevant areas. As a guideline, Trustees must be prepared to offer a minimum of four hours per month to the charity, for example to be involved in fundraising, interviews and business plans, etc. We will also require new Trustees to spend one day on site during one of our programmes to get a feel for the work, as well as undertake Trustee and Safeguarding training, within the first three months of starting the role.

Board meetings are currently held virtually, and, where possible, are arranged at least two months ahead. On occasion, Trustees will be required to respond on email or phone in relation to issues that arise outside of Board meetings. Travel costs will be covered if they are a barrier.

Values

We’re looking for people who share our love of high quality and inclusive education, as well as our commitment to working with, for and alongside refugee communities. We are keen to meet people who can bring skills, knowledge and both professional and lived experience that will help us scale up. We’re looking for people who can think strategically and creatively, work collaboratively and want to make a significant contribution to Springboard Youth Academy’s future, as well as the wider education sector.

We are committed to nurturing a Board that is representative, diverse and inclusive. We are interested to hear from individuals with experience in governance, as well as those new to Trustee positions. We are particularly encouraging applications from those with personal experience of forced migration and Leaving Care.

Application Process

Please send your CV and a brief, half-page cover letter outlining why you would be a brilliant Treasurer for Springboard Youth Academy and what excites you about our work by midnight on 28th February. 

Please get in touch with us for alternative application formats if you have any accessibility requirements.

ANIMAL WELFARE CO-ORDINATOR

RSPCA Middlesborough, Teesside & District Branch

Are you passionate about helping animals in your community?  Would you like to do something meaningful with your free time?  The RSPCA needs people like you so that we can improve animal welfare in Middlesbrough and Teesside.

We are looking for volunteers to run our animal welfare programs.  These may include offering discounted Neutering, managing colonies of feral cats, or guiding people on how to adopt a dog.  You will have direct contact with the public, work closely with local vets and liaise with the RSPCA Inspectors.  You will be dealing with all the enquiries we receive via email and deciding how we should respond.  In some cases it will be walking the person through the steps of our current programs, in other cases it will be working out how to respond to an unusual request - no two days will be the same.

This is a co-ordinating role which can be done remotely with a computer and a phone.  If you live locally, you may also want to meet vets or other partners face to face to better understand their operations and build partnerships.  You will be the beating heart of our contribution to animal welfare in your community.  You won’t be on your own. You’ll be joining a team of motivated people who use their skills and love of animals to do something meaningful and have fun at the same time. 

WHAT WILL YOU BE DOING?

You’ll monitor our public email account and respond to all enquiries.  You will co-ordinate with the public and local vets to execute our current animal welfare programs such as neutering and microchipping.  This involves checking to see if an applicant meets the program criteria, finding a local vet who can help, and arranging vouchers to pay for the services.  When enquiries are beyond the scope of our current programs you will guide people on where to go for help, or ask RSPCA Inspectors for their guidance (training will be provided) and keep records of the enquiries and your response.  This role can be done remotely and is completely flexible based on how much time you have and when you are available.

WHAT ARE WE LOOKING FOR?

Training will be provided.  We are seeking someone who is organised, diligent, detailed, good with people and gets things done.  You will be passionate about animal welfare and ready to make a difference.  Diversity is our strength. We support every type of animal and we seek every type of person who wants to work with like minded people to improve animal welfare. We are a team, we support each other and learn from each other, and we want to work with you. We want your skills and motivation and your ability to get things done. Together we can make a real difference.

WHAT DIFFERENCE WILL YOU MAKE?

Animal Welfare programs are at the heart of everything we do, so you will be part of the most important work in the Branch and directly see the positive impact we make.

There are lots of benefits to becoming an RSPCA Middlesbrough, Teesside & District Branch Volunteer, these include:

• Using your skills to do something useful.
• Passing on your skills and learning new ones.
• Gaining real leadership experience.
• Creating real opportunities to improve animal welfare in your community.
• Access to RSPCA Learning Hub with a wide range of training materials
• Lead not follow - shape our future direction and make your mark

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

We hope to hear from you and we can’t wait for you to join the team.

CIEH governance appointments

We’re excited to offer a unique opportunity to play a pivotal role in shaping the future of CIEH. We’re looking for passionate and dedicated individuals to join our Membership, Learning and the Profession Advisory Group (MLPAG) and Welfare Fund Committee.

Membership, Learning and the Profession Advisory Group (MLPAG)

The key responsibilities of the Group are to:

• Support the Board by contributing to the review and formulation of strategy in relation to membership and the wider profession
• Recommend policies for member recruitment. engagement, retention and services
• Review the CPD scheme, including regulations and guidance for members
• Ensure robust, transparent and fair policy for implementation of CIEH's ethical codes
• Advise the Board on membership grades, fee structures and entry criteria
• Assist CIEH in building strong and positive relationships with the Higher Education and Further Education community.
• Report to the Board on quality assurance compliance.

We are looking to appointment three non-members to MLPAG:

• One role is open to non-members with experience in developing membership services
• Two roles are open to academics in the field of environmental health (who may or may not be CIEH members). One of the academic appointments will take immediate effect, the other from January 2026

Welfare Fund Committee

The key responsibilities of the Committee are to:

• Assess, consider and determine applications for awards made by the Fund
• Ensure a clear and transparent process for grant approval
• Ensure appropriate provision for data management and the confidentiality of applications

We are looking to make one non-member appointment to the Welfare Fund Committee:

• This role is open to non-members, ideally with experience in grant-making to individual beneficiaries

Applications for these roles close at 9.00 on Friday 14 February 2025.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

BRANCH TRUSTEE - RSPCA Middlesborough, Teesside & District Branch

We are looking for a Branch Trustee to help us manage the Middlesbrough, Teesside and District Branch.  As a Trustee you will be a full and equal member of our leadership team, making strategies, decisions deciding what we focus on, how we raise and spend money, organising events, working as a team to improve animal welfare in our community.

WHAT WILL YOU BE DOING?

Trustees manage the charity.  Like any organisation we get involved in people, finance and legal topics, making strategies and assessing which projects to support, tracking progress on animal welfare programs, working with local vets to offer more support out of hours, or making sure our volunteers are well managed and motivated.  More importantly, we focus on raising funds, managing volunteers and spending money where it is needed to support animals in our community - YOUR community.  So, whatever your background or skills there is a role you can play.

You will hold the organisation accountable, ensure compliance and be an ambassador, promoting the good work we do and encouraging our teams to continue their efforts to support animal welfare.

You may be an experienced Trustee or new to the role (we can help with training).  You will have leadership experience gained in any sector and a passion for animal welfare.  You will bring the ability to lead people, motivate teams and manage change.  You will be able to understand complex topics, ask logical questions and be willing to hold an organisation accountable for fulfilling its responsibilities.  You will be willing to roll up your sleeves and get stuck into the details, make decisions and speak up.

You will be a full part of the team leading this charity.  Your voice will be heard and you will help guide the charity and decide its direction.  You’ll have the opportunity to be part of a dynamic team, build something new and really make your mark. Together we can make a huge impact on animal welfare in our community.

Benefits to becoming a RSPCA Branch Trustee:

•  Using your existing skills to do something useful and learning new ones.
•  Delivering a real leadership experience.
•  Creating real opportunities to improve animal welfare in our community.
•  You’ll have access to the RSPCA Learning Hub and a wide range of training materials
• You’ll be a leader, not a follower - you’ll shape our future direction and make your mark.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Please note that Trustees must be at least 18 years of age.  This is a volunteer role (reasonable expenses will be reimbursed).

Would you like to be part of our future?  After a period of growth Grassroots Suicide Prevention are seeking to recruit further trustees.

We are a national suicide prevention charity, and our vision is a future where more lives are saved from suicide. We empower people to help saves lives from suicide through connecting, educating, and campaigning nationally:

· Connecting: We listen and connect people to support through our Stay Alive app, tools, and resources to help keep people safe from suicide.

· Educating: We offer bespoke and evidence-based consultation and training, co-designed to empower individuals, organisations, and communities to develop the skills and confidence to help save lives.

· Campaigning: We help remove the stigma around suicide. We know that most suicides are preventable with timely intervention and the right support. We raise awareness through campaigning on the ground and influencing at a strategic level.

As a Trustee, you will be joining a charity in a strong position with an ambition to build on our successes.  We will be looking to build on existing activities and developing new innovative projects.

Trustees are our most senior leaders. They set our strategic direction, make sure we’re using our resources effectively and ensure we’re having the greatest possible impact in the communities in which we work. Trustees are expected to undertake duties in a manner that reflects GSP’s values and ethos.

We are particularly looking for Trustees with skills and experience in one of the following areas:

· clinical in suicide prevention and mental health

· academic in suicide prevention and mental health

· frontline support both online/digital and face to face

· fundraising and/or someone who sits across marketing, comms and fundraising

· business development and networking

· charity experience, ideally a CEO or former CEO who has grown a local charity into a national charity

We are a friendly and welcoming organisation and are passionate about what we do. You’ll be joining our Board of Trustees at an exciting time with lots of opportunities to build on our success over the next few years. If you have the time and enthusiasm to be part of something amazing, please get in touch.

We welcome applications from those with lived experience.

If you would like to apply and/or find out more about this position, please see the job description attached.

Closing date for applications is January 6th 2025.

If you are viewing this advert after January 6th and are interested in the role we would still love to hear from you, so do please get in touch.

Reports to: Chief Development Officer

We are looking for a highly motivated and experienced Head of Fundraising to lead the Fundraising department of Youth Advantage UK. The Head of Fundraising will be responsible for managing all fundraising initiatives and functions of the charity, including strategy development, donor engagement, and team leadership. This position requires a dynamic leader who can inspire and support the Fundraising team, ensure the charity complies with relevant laws and regulations, and drive the development of innovative fundraising strategies to secure long-term sustainability.

Key Responsibilities:

● Manage the Fundraising Team: Provide leadership to the fundraising team, including managing the fundraising manager and other team members.

● Develop Fundraising Strategies: Create and implement effective fundraising strategies to achieve financial targets and align with organisational goals.

● Ensure Compliance: Maintain adherence to regulations, policies, processes, and legislations, including data protection and the Charity Governance Code.

● Strengthen Donor Relationships: Cultivate relationships with individual donors, corporate sponsors, trusts, and foundations to secure sustainable funding.

● Innovate Income Streams: Identify and develop new income streams, including digital fundraising, legacy giving, and strategic partnerships.

● Monitor Performance: Track fundraising metrics and provide reports to the Chief Development Officer.

● Promote Organisational Values: Ensure the charity’s values, mission, and approach are reflected in all fundraising activities.

● Foster Partnerships: Build and maintain collaborative relationships with other organisations to enhance fundraising opportunities and resources.

Ideal Candidate:

● Experience: At least six months in a senior fundraising role with proven success in meeting and exceeding income targets.

● Leadership Skills: Strong leadership and team management abilities to inspire and develop fundraising staff.

● Strategic Thinking: Ability to design and implement innovative fundraising strategies.

● Communication Skills: Exceptional communication skills to engage donors, partners, and internal stakeholders effectively.

● Technical Proficiency: Familiarity with fundraising tools, CRM systems, and data analytics.

● Commitment to Inclusion: Understanding and experience in embedding diversity, equality, and inclusion within fundraising practices.

● Passion for Youth Development: Genuine enthusiasm for supporting young people and advancing the mission of Youth Advantage UK.

Day-to-day Tasks:

● Managing the fundraising team, including sharing best practices and meeting professional standards.

● Leading the execution of fundraising campaigns and initiatives to achieve financial goals.

● Building and maintaining relationships with donors and partners.

● Ensuring compliance with fundraising regulations and ethical standards.

● Developing donor engagement plans to nurture long-term relationships.

● Tracking progress against financial targets and reporting to senior leadership.

● Representing Youth Advantage UK at fundraising events and meetings.

Short-term Tasks:

● Recruiting and onboarding new members of the fundraising team.

● Conducting donor prospecting and research to identify new opportunities.

● Updating and improving fundraising materials, including donor communications.

● Reviewing and streamlining internal fundraising processes for efficiency.

● Creating a roadmap for the upcoming year’s fundraising strategy.

Why Join Youth Advantage UK?

Youth Advantage UK is a research led organsation that aims to further the rights of young people between 11 and 25 years old across the UK through policy work and projects. As the Head of Fundraising, you will play a pivotal role in shaping the organisation's growth and making a tangible impact on the lives of young people. You’ll work with a passionate and dedicated team, contribute to meaningful projects, and develop strategies to ensure the sustainability of our mission. We are committed to providing a supportive and inclusive work environment where all volunteers are valued and encouraged to grow both personally and professionally.

Are you a creative writer with an interest in the programme and themes of the National Science and Media Museum? Volunteer Bloggers develop a range of blog posts responding to our museum’s programme, including its exhibitions and festivals. We encourage all volunteers to apply their own creative approach when responding to and reviewing our programme and we welcome topics inspired by or touched on in our collections and wider programmes. You will be given blog guidelines to follow and lots of tips and ideas for where to start. During the year, there are sometimes opportunities to connect with our staff, external supporters or guest speakers.

In this role, it helps to live locally to make the most of opportunities to visit the museum and experience our events and exhibitions first hand, but you can volunteer in this role from wherever you live.

In this role you will:

• Write blog posts exploring aspects of our museum’s programme, exhibitions or collections.
• Liaise with museum staff to develop your content
• Where relevant, undertake research to develop your blog post

What you’ll bring to the role: 

This role is perfect for people who:

• Enjoy writing and are motivated to create engaging, interesting and well written content
• Enjoy undertaking independent research on subjects explored by our museum
• Are looking to improve their writing skills by contributing to the online content of a national museum.

It would be good if you:

• Are interested in, or knowledgeable about, the museum and are keen to promote its programme

Some things you need to know:

• To volunteer in this role, you must be 18 or over. 
• All volunteers must attend an online taster session and a welcome session to join this role (held on Microsoft Teams). You must be available for one of each of these:
  • Taster: 13.30-14.30, Tues 25 Feb, or 17.30-18.30 the same day
  • Welcome: 13.30-14.30, Tues 4 March, or 17.30-18.30 the same day
• This role is remote, which means you can volunteer from wherever you live as long as you have a device with a word processor (such as Microsoft Word) and the ability to use email to be in touch with our team. It may be an advantage to you to be local, as you can visit our museum in person, but this isn’t essential.
• All blog posts shared as part of this role will be checked by our Comms team (and our Curatorial team where appropriate) before publishing. You will have feedback and support with producing your blog post(s).

How to Apply:
Interested? We welcome your application. Please visit our wesbite to find out more and apply. We are also open to alternatives such as applying over the phone, so do let us know how we can support you.

We with you every success with your application. We believe in a culture that recognises and values different experiences, mindsets, and expertise, so we welcome applications from all backgrounds.

Would you like to have fun in your local area and get reimbursed for your time? We are always looking for caring and compassionate people to take out a local child or young person for fun activities.

Right now we are looking for applicants in the South Wales area for a fabulous young person who enjoys marvel, climbing, cinema, food and chats. They would prefer a male, but we have other young people who would fit well with a female volunteer.

Activities can include things like: playing football in the park, trampolining, cinema, food, swimming, climbing, play centres, beach, cycling, board game cafes, escape rooms, circus, shows, concerts, go karting etc.

We reimburse reasonable expenses, including travel, for you and your young person up to around £40 a month.

Preferred experience:
- Driving and use of a car due to sometimes rural locations. (We are unlikely to be able to find you a suitable match if you do not drive.)
- Ability to communicate in English.
- Basic IT skills for completing reports and submitting receipts via an easy to use App.

Benefits:
- Opportunity to make a meaningful difference in the lives of others.
- Gain valuable experience in supporting children and families.
- Access to online training portal with hundreds of courses. - Access to local authority training.
- All travel and reasonable documented expenses reimbursed.

If you are passionate about helping others and making a positive impact, we would love to hear from you.

Our challenge
Our Support and Information team offer a wide range of inclusive and accessible services to support those diagnosed with a brain tumour and their families.

One of our most critical services is our Support and Information Line, which is open between 9am-5pm, Monday—Friday. This service offers a place for people affected by a brain tumour diagnosis, to ask questions or raise concerns about a diagnosis, and how to support a loved one. We continue to see an increase in people accessing these services, and strive to work in smarter ways to manage this increase.

How can you help?
We’re looking for volunteers to help us make sure the Support Line runs more efficiently, by answering calls and asking a small number of specific questions to ensure the caller is transferred/triaged to the most appropriate support for them. This role also has the opportunity to develop into providing support to the community about specific areas.

• Answer incoming calls to the Support Line with empathy and understanding
• Ask specific questions to understand the caller’s support needs and transfer to the appropriate teams
•  Accurately record information about the call onto our secure database
• Assist the support team in specific project areas where appropriate
• Respond to support emails from our community
• Support our digital support team with our peer support groups on Facebook • The role could develop into providing support over the phone regarding specific areas

What impact will you have?

This is an opportunity to be the first point of contact for our community, ensuring those that we support get the best service possible.

We’re looking for...

• Experience or confidence in answering calls and speaking on the phone
• Strong IT and computer skills, ideally experience of using databases
• Ability to demonstrate a high degree of empathy and resilience
• Active listening and strong communication skills
• Ability to separate own experiences from others, offering support and signposting in a non judgemental way
• Confidence to work autonomously and as part of a team
• Organisation and reliability
• Demonstrable understanding of confidential working

We particularly encourage applications from those who are significantly underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic (BAME) communities.

What can I gain from volunteering with you?

• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates
• The satisfaction of knowing that you’re assisting those affected by a brain tumour diagnosis to gain the appropriate support
• The opportunity to expand the role in the future, by taking on additional training

Time commitment

To ensure we have volunteer cover for the full Support Line opening hours, we are looking for volunteers to commit between 1-4 hours a week. However, are open to talking about the regularity of these shifts.

The available times that we currently have are:

• Monday, 9am—10am
• Monday’s, 1pm-5pm
• Tuesday’s, 9am-10am
• Tuesday’s, 12.30pm-5pm
• Wednesday’s, 9am-10am
• Every other Thursday, 9am-1pm
• Friday’s, 1pm - 5pm

Due to the continuous training involved, we would ask that volunteers commit to a minimum of six months spent volunteering with us. This is a remote role where you can volunteer from home. You will have regular contact with our Support and Information team who, while facing tough challenges along the way, look out for each other and nurture an inspiring, positive team environment.

Practical considerations

You’ll receive a full online induction to The Brain Tumour Charity and specific training for the role, as well as training on the use of our database and phone system.

You’ll receive weekly supervision after each shift and ongoing support through online webinars, emails and telephone calls, from a team member within the Support team. You’ll have the opportunity to keep in touch and gain support from other volunteers in the same role.

Incoming support call numbers may vary, so some shifts may be quieter than others. We’ve created a number of different activities that you can get involved in between calls, if you would like to. This role has the opportunity for development to other areas of the support team— guidance and training will be provided for this.

We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will also be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18.