Volunteer Roles in All International

Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.

Remote Family Support Volunteer – Live Chat

We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.

Organisational values:

Mission: We build better family lives together.

Vision: Families should have access to active support and understanding. 

Values: Trustworthy, Compassionate and Collaborative

Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.

Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.

Supervised by: The Shift Supervisor

 Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:

·Provide emotional support to family members via our live chat service

·Use the Family Lives support model and tools to provide an empathic responses

·Ensure that all service users receive a high quality experience

·Sign post users to other agencies for information and additional support

·Complete conversation data records

·Alert the shift supervisor to any difficult situations

 

General: Volunteers should be willing to:

·Attend the relevant volunteer training

·Maintain confidentiality and adhere to the other policies and procedures of the organisation

·Participate in regular support, supervision meetings and learning sessions as agreed

For home based volunteers only:

·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home

·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties

 Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.

Location: working remotely from home

 You need to be a UK resident

Supervision and Support:

·Supervision during shifts

·Debrief after every shift

·1 to 1 supervision every 6 months

·Staff available outside of shift within office hours

·Annual review

 

The Benefits of Volunteering:

·Satisfaction in making a real and lasting difference to families who are struggling

·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience

·Being part of a team of Family Lives volunteers and staff

·Personal development

·Opportunities to meet and interact with a wide range of people

·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre

·Flexible hours

 

Volunteer Person Specification. We are looking for individuals who:

·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role

·Have an ability to respond empathically to emotional content

·Good written and verbal communication

·Have good keyboard skills and IT skills, with a minimum of 50 wpm

·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting

·Have a fluent, descriptive and expressive use of English

·Can remain open minded and non-judgemental

·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures

·Willing to commit to attending regular supervision and support sessions

·Willing to work as part of a team

·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.

Typing Task Prior to Application for Live Chat

Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute. 

Please take a screen shot and send it across with your application

You can have up to 3 attempts and decide which result you would like to forward as part of your application

Typing task

Go to the website typingtest

You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).

We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.

November training dates:

Module 1 – Monday 4th November

Module 2 – Wednesday 6th November

Module 3 – Monday 11th November

Module 4 – Wednesday 13th November

Module 5 – Monday 18th November

10am to 2pm

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

Family Lives operate a free confidential helpline for anyone experiencing difficulties in their family or relationship.

Our volunteers take calls from parents and carers on a wide range of subjects, whether that might be issues around separation and divorce, isolation, depression, bullying and abuse, dealing with behavioural problems, etc. You can find out more about our services on our website.

We are a national service with home-based call takers county wide and we also have a call centre in Old Hatfield Hertfordshire. Once trained volunteers sign up for a weekly 4-hour shift comprising 3 hours ‘online’ followed by a debrief session with your supervisor which can lasts around half to one hour. 

We recruit volunteers with a range of backgrounds and experiences though we ask that volunteers have experience of parenting or working with children and young people, are good listeners and have a willingness to learn. Being remote it will be very important that you have a PC/laptop, plug in headset with microphone, good Wi-Fi and a private place to work from home. 

You need to be a UK resident.

Our training programme is excellent and will give you the opportunity to develop the skills needed to offer empathic support and guidance to callers whatever their circumstances; all shifts are overseen by a regular shift supervisor who provides ongoing remote support. We ask our volunteers to make a commitment of 1 year (with time off for holidays), obviously we understand that circumstances sometimes make that an impossibility but can be helpful to know at the outset that is the general expectation. 

We have call taker training sessions that run over five sessions and is done remotely connecting you via a Microsoft Teams link.

You would need to be able to attend all five sessions from one of these remote training groups and be available on four occasions to listen into calls, this can be organised remotely.

Remote Call Taker Training Dates:

November training dates:

Module 1 – Monday 4th November

Module 2 – Wednesday 6th November

Module 3 – Monday 11th November

Module 4 – Wednesday 13th November

Module 5 – Monday 18th November

10am to 2pm

Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.

Working hands-on to deliver inpatient surgical care to our patients, the Ward Nurses work around the clock to see that each and every patient receives the care and attention they deserve.

• Administer holistic patient care to assigned patients and expect to care for both adults and children on a 20 bed open ward

• Employ recent surgical experience in providing pre- and post-operative care to patients receiving maxillofacial, reconstructive plastic, general, obstetric fistula repair, gynecological or orthopedic surgery. Experience in one of these surgical specialties preferred

• Partner with local Day Crew translators to provide culturally sensitive and compassionate care to patients

• Coordinate patient care with the specialty Team Leaders, Charge Nurses, Hospitalist Physicians and Surgeons

ABOUT THE ROLE

We are looking for volunteers, preferably with experience of community engagement and networking, to:

· Research and develop a database of local authority websites

· Research and develop a database of other charities and support organisations, who may support individuals affected by leukodystrophy

· Request for Alex TLC to be added as a support organisation to the above resource lists

· Improve awareness of the charity and leukodystrophy within local authorities, other charities, and support organisations

· Research ways that we can improve our outreach to yet-to-reach groups within the community

This is a wonderful opportunity to develop your existing skills within a unique arena, learn about the difficulties facing those with rare disease, and give vital and tangible support to sufferers of leukodystrophy.

We need help to give hope and support to people affected by leukodystrophy – could you be that help?

ABOUT YOU

Candidates should be able to demonstrate the following:

· at least 2 years working or volunteering experience

· an interest in Alex TLC and the work that we do

· basic understanding of the complexities of leukodystrophy

· excellent written skills

· excellent communication skills

· excellent computer skills, particularly Microsoft Word and Excel

· excellent organisational and administrative skills

Alex TLC are flexible and the role can be home based or at our Peckham, London SE15 office.

Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.

Could you spare a few hours a week to help us?

ABOUT THE ROLE

We are looking for volunteers, preferably with corporate fundraising experience to:

• research the corporate giving landscape and the interests of potential donors

• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values

• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC

• keep a record of all approaches

Time Commitment

• This role is flexible and can easily fit round your other commitments. 

Location of Volunteering

• Homebased

ABOUT YOU

• an interest in Alex TLC and the work that we do

• access to a computer/laptop with an internet connection, and a printer

• basic understanding of the complexities of leukodystrophy

• excellent written skills

• excellent organisational and administrative skills

Benefits to you:

• Meeting and working with new people

• The ability to volunteer around your own commitments

• Learning new skills whilst having fun!

• Adding to your CV

• Helping those affected by leukodystrophies

Unfortunately, we cannot accept applications from outside the UK. 

Join Transition Network as our new Trustee Treasurer

Can you bring an understanding of budgets and organisational finances, a fresh perspective, time and energy to help us to deliver on our purpose and strategy?

Transition Network is a charity registered in England and Wales that works internationally to support the Transition movement.  We are looking for a new Treasurer to join our team as a trustee, and we welcome applicants from a diversity of backgrounds and lived experiences.  As Treasurer you would join a groundbreaking organisation, using shared governance structures and processes. 

Would you like to play a key role in supporting blind and partially sighted people in your local area? Are you great at communicating, love meeting others and enjoy using your admin and organisational skills? If this sounds like you, you’re the person we’re looking for to support our Erdington Sight Loss Support group meeting. The group began in 2019 and we resumed meeting face to face in May 2022.

We would like your help with:

• Planning and organising group meetings
• Liaising with the venue
• Contacting and booking guest speakers
• Supporting volunteers with sight loss with their volunteering activities.
• Sighted guiding
• Giving practical help to individuals so they can take part in the events.

How often will I be needed?

• 14 Hours per Month

Key requirements

• This role requires an enhanced criminal record check and 2 references.

Location

Region

• West Midlands

Additional location information

• Home based admin - up to 3 hours a week Oiko’s Café, 58 High Street, Erdington, B23 6RH: The group meets at Oiko’s Café every third Thursday from 13:00 – 14:30.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Effective listening skills;Good communication skills;An understanding of issues affecting blind / partially sighted people;Ability to digest information

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups.  You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers. 

What you’ll be doing:

• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups. 

• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service 

 What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in presenting and sharing your story with an audience. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.

You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing

• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. 

• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business.  Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting.  We will provide training in sighted guiding techniques and understanding sight loss.

What you’ll gain from the role:

• An opportunity to give something back.

• A chance to build a strong community.

• A sense of achievement through the difference you make. 

• A chance to be part of a team of like-minded people

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:

• A rewarding experience.

• A great Induction and training.

• A supportive manager.

• Regular updates and catchups.

• Expenses.

• An opportunity to connect with other volunteers.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be: 

• Managing group membership – authorising Requests to Join. 

• Creating a warm and welcoming environment. 

• Supporting group conversations. 

• Working with a Volunteer Moderator Team to create engaging content for the Group. 

• Ensuring House Rules are followed and content is appropriate. 

What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

Sooty, the famous loveable bear and national treasure, has featured on RNIB’s collection boxes for more than 50 years. With your support, RNIB has raised more than £13 million in public donations collected in our iconic Sooty boxes. 

Join our community of amazing volunteer Sooty box collectors and help us to provide blind and partially sighted people with the support they need. RNIB urgently needs volunteers to collect and bank donations received through our Sooty boxes, which play a vital role in generating income and raising our profile in local communities. This role is completely flexible, can be performed by individuals, pairs or groups and the time you dedicate to it is entirely up to you and your commitments. You can give your time as little or as often as you like!

Please note: Volunteers will be expected to use their own transportation and ideally should have access to a car. Mileage or transport costs will be reimbursed.

Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups.  You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers. 

What you’ll be doing:

• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups. 

• Delivering talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people

• Representing RNIB as an Ambassador for the Community Connection service 

 What you’ll gain from the role: 

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A supportive route to building your confidence in presenting and sharing your story with an audience. 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers. 

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Join our amazing volunteer team to make a real difference to people living with sight loss. You’ll be supporting people to come together in a group setting, to benefit from each other’s company, knowledge and encouragement, leading to reduced isolation, stronger networks of support, and new friendships. You can support with either local and regional telephone groups or face-to-face groups. 

What you’ll be doing: 

• Meeting and greeting group members on arrival or joining virtually. 

• Creating a warm and welcoming environment. 

• Supporting group conversations. 

• Assisting with group activities (if appropriate). 

What you’ll gain from the role:

• An opportunity to give something back. 

• A chance to build a strong community. 

• A sense of achievement through the difference you make.

• A chance to be part of a team of like-minded people 

• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. 

In return for donating your time we will provide: 

• A rewarding experience. 

• A great Induction and training. 

• A supportive manager. 

• Regular updates and catchups. 

• Expenses. 

• An opportunity to connect with other volunteers.