Advice, Information Volunteer Roles in North East
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food– and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help prevent loneliness and isolation for people living with BPD and become a befriender?
- Do you have 1-2 hours a week to give to a service user suffering from BPD and feeling isolated or lonely?
- Can you offer support, through a listening ear and be a positive influence in a service users life to help build self-esteem and confidence?
- Will you enable our service users to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Key responsibilities
Your role will include, but is not restricted to the following tasks:
- Carry out weekly checks with the service users you are supporting, this may be over the telephone or via Teams.
- Engage the service user and help empower them
- Help service users to rediscover social skills and confidence by building up and maintaining a close relationship
- Keep accurate records of calls and sessions
- Report any concerns to the Volunteer Coordinator
Skills required
No qualifications or volunteering experience is required, but the following skills are essential:
- Be aged over 18
- Must have lived in UK for 2+ years
- A non-judgemental approach
- Good listening and communication skills
- Empathetic and compassionate
- Reliable and trustworthy
- Respect confidentiality
- Be able to work on own initiative
- Ability to build effective working relationships with service users
- A DBS check and 2 references are required for this role
What we offer
- a comprehensive induction program
- training on safeguarding, confidentiality, health and safety and other training relevant to the role
- ongoing support and supervision
- the chance to meet other volunteers and take part in volunteer events
- reimbursement of pre-agreed expenses
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Been There is a charity in the form of an app that connects adults with a vetted and trained Mentor to support with their mental health relating to body image issues. We are looking for a lovely Safeguarding Lead to take the reigns.
What will you be doing?
As the Deputy Designated Safeguarding Lead, you will work alongside the Designated Safeguarding Lead at Been There to ensure the safety of our service users and volunteers. The role will be remote with the opportunity to meet up too (optional).
As the DDSL, you will:
- Support the DSL and senior team in developing and establishing Been There's approach to safeguarding.
- Help to maintain and review Been There's plan for safeguarding.
- Help coordinate the distribution of policies, procedures and safeguarding resources throughout the charity.
- Support the DSL with training needs and development, providing training where appropriate.
- Provide safeguarding advice and support to staff and volunteers.
- Help the DSL with safeguarding concerns, allegations or incidents reported to your organisation.
- Support DSL with referrals to key safeguarding agencies (e.g. social services or police) of any incidents or allegations of abuse and harm.
- Help to build an effective safeguarding team
What are we looking for?
- Level 3 Safeguarding training
- At least 1 year of experience in a safeguarding role
- Experience of handling sensitive data
- Unerstands importance of maintaining confidentiality at all times
- Experience of providing training, guidance and support to others
- Some knowledge of legislation and guidance on safeguarding and working with young people, including knowledge of the responsibilities of schools and other agencies would be beneficial.
- Ability to work with a range of people with the aim of ensuring the safety and welfare of adults
- Awareness of local and national agencies that provide support for adults
- Effective communication and interpersonal skills
- Commitment to ensuring the welfare and safety of our service users
What difference will you make?
Keeping our service users and Mentors safe is a crucial role, so ensuring a thorough Safeguarding policy is in place so our charity has effective Safeguarding procedures is key.
We are an app-based charity that connects people over 18 with a vetted and trained Mentor (who has also 'been there') to help with body image issues.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
Many of our service users don’t use English as their first language and rely on high quality translation to understand information. Therefore, we are looking for volunteers who can accurately translate English text into any of the languages below:
Mandarin, Bengali, Arabic, Amharic, French, Albanian, Vietnamese, Romanian, Polish, Tigrinya, Punjabi, Urdu and Hindi.
Volunteers need to:
•Be at least 18 years old
•Hold a translating or interpreting qualification or to hold a degree (in any subject) and be fluent in speaking and writing in English, and one or more of the languages above
•Have excellent command of English and other language(s)
•Have grammatical accuracy
•Have excellent proof-reading skills including IT skills
•Have use of own computer
•Be willing to have a basic DBS check
•Have the willingness to learn about human trafficking issues
•Have the ability to maintain confidentiality
To apply please complete an application form on our website.
The client requests no contact from agencies or media sales.
Feed's vison is a world where every woman has the freedom to make informed decisions in infant feeding, and is supported to exercise the choices that are right for her and her family. We need you as Feed Advocate to help us realise that vision.
Our mission is to eliminate all barriers to women and families' choices in infant feeding wherever they may exist, both practical and systemic. We do not promote any form of feeding over another. We amplify women’s voices, and ensure their experiences and needs are at the heart of our campaigning, policy development and research.
And that is where you come in. Our team of Feed Advocates make sure we are doing just that, and driving meaningful change for women and their families.
Each of our advocates has their own unique infant feeding experiences that ensure we are always thinking outside the box.
We need advocate volunteers who feel passionately about infant feeding and are willing to share their experiences and opinions.
Responsibilities may include attending advocate meetings, usually online. You may be asked to review a research proposals, help us develop recommendations and policy positions to support the needs of women and their families. You will help us with communication and outreach. But most of all you will want to use your own experience to help make things better. You don't need any qualifications for this role, the desire to join Team Feed is all that matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you spare 3 hours or more a week to help us provide a confidential helpline for people with mild to moderate mental health problems, drug or alcohol problems? You will be part of a dynamic team of volunteers.
We answer calls predominantly from people in Surrey from 9 am to 7pm Monday to Friday:
- Providing listening and emotional support that is confidential.
- We are non judgemental and signpost to other agencies.
- Refer callers into treatment services.
No qualifications are needed as full training will be provided, but you will need a friendly and calm telephone manner with the ability to communicate effectively. We welcome volunteers from all backgrounds.
Our next training course is taking place online on 20th April and 27th April 2024.
Shift times are 9am to 12 noon, 12 to 3pm, 3 to 6pm and 6 to 7pmfts start at 9am). We require a minimum of one shift per fortnight. The Helpline is operated from your own home, at no cost to you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will involve supporting people in emotional distress or needing somebody to talk to. This opportunity is ideal for those wanting to improve their listening skills. All training provided including mental health awareness and telephone listening. Gain personal satisfaction and a sense of achievement by experiencing the diversity of telephone support. Applications are encouraged from people who have had experience of mental distress or have an understanding of what mental distress may mean for others.
This role will involve supporting people in emotional distress or needing somebody to talk to. This role requires you to commit to supporting the line four evenings a month (8pm-11pm) and attending our monthly group supervision.
Mindline Trans +
Mindline call handlers will have the opportunity to volunteer for our Mindline Trans + helpline as a progression opportunity. You will need to attend Trans Awareness training. You will be offering emotional support to transgender people, their family and friends. Mindline Trans+ operates every Friday 8pm – 11pm. Minimum commitment for Mindline Trans+ 2 x 3hr shifts per month.
Person Specification
Essential:
PC / Laptop with good internet connection
Positive team-working skills
Flexible approach
Demonstrable IT knowledge/experience using Microsoft Packages
Willingness to learn (including independently) to extend their knowledge
Desirable:
Understanding of the need for good record keeping and GDPR
Equal Opportunities:
Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the interview/Volunteer meeting, please contact Mind in Somerset.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Digital Champion you will provide support to our clients who struggle with IT and monitor our online peer support platforms. You will need to understand the importance of digital literacy to our clients. There will be a ‘referral’ system from keyworkers and staff members who will identify clients in need of digital support, while monitoring our Fuse and Discord platforms will be an ongoing task.
To be successful in this role you will have excellent communication skills, IT skills and a true passion and commitment to supporting vulnerable people to address their support needs and fulfill their full potential. The Forward Trust is committed to tackling ‘digital exclusion’ within our client base.
ACCOUNTABILITIES
Service Delivery – Client support tasks:
- Provide remote support for clients who struggle with IT.
- Helping to build clients confidence and self-esteem with using popular digital technology.
- Monitoring Forward’s online peer support platforms to safeguard clients from inappropriate content
- Raising awareness of online services and the support available locally.
- Build a trusting and supportive relationship with clients.
- Listen to the clients concerns and work with them to overcome those.
Forward Fuse:
Fuse is an online ‘learning and knowledge’ platform. It combines elements of social media with e-learning. Forward Trust uses it for clients to share peer support and receive news of events, activities and services.
- Supporting the Forward Fuse platform as a moderator outside of normal staff working hours – monitoring content and comments for breaking of the Ground Rules, and encouraging engagement.
Discord:
Discord is a digital messaging platform on which Forward clients can safely chat with others who share similar objectives around recovery and self-growth, sharing support and combatting isolation in the process.
- Supporting the Discord platform as a moderator outside of normal staff working hours – monitoring messages for breaking of the User Agreement
Additional tasks:
- Support with web coding (if you have relevant experience)
- Engage in support and supervision provided.
- To keep a good record of your work, including reporting verbally to their supervisor and completing relevant forms.
This may vary depending on your specific team and time commitment.
EXPENSES
- Travel and lunch expenses will need to be pre-agreed with placement supervisor if travel is required.
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following:
- E-Learning:
- Data Protection/GDPR/PECR
- Safeguarding – Knowledge
- Health & Safety – Knowledge
- Volunteer Induction – Organisational Awareness
- Digital Unite – available e-learning module and resources to help structure support sessions with clients
- A full induction to your team including placement specific policies and procedures.
- Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
QUALITIES
Below is a list of the qualities that we are looking for from volunteers:
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- Confident to pass on digital skills in a friendly and supportive manner.
- Content Moderator – ability to evaluate content in line with content and policies.
- Web coding (preferable) – specific information needed.
- To have the ability to engage effectively with the client group.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To be able to communicate and actively listen to client’s concerns.
- To be able to treat clients in a positive and non-judgemental manner.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.