Volunteer Coordinator Jobs
Using Anonymous Recruitment
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Your collaborative style, pro-active approach and ability to provide positive informal coaching, will see you thrive in this eclectic environment where no two days are alike. Our social enterprises revolve around the collection and sale or recycling of donated furniture and household goods, and we also have two eco holiday pods. Ideally you would have some work experience in retail, driving and warehousing, in order to best support Companions in their roles and model best practise.
Using your keen organisation skills, you’ll work with multiple Companions to assess their current skills, identify goals together and co-develop a pathway to achieve them. You’ll be motivated by working side-by-side with Companions in our social enterprises to demonstrate best practise, leading by example and encouraging active engagement in the workplace from all participants. This is a hands-on role based in our social enterprises and you’ll thrive on getting Companions working alongside you to develop the kind of work skills and understanding essential for employment.
Reporting to the Social Enterprise Manager, you’ll work with our support and social enterprise teams to develop a coordinated approach to job coaching, tracking progress and setting targets. You will be vital in ensuring that both teams are kept in the loop around support needs and successes.
Your ability to coach people from a diverse range of backgrounds, with different learning styles and neurodiversity, will help you to develop a culture of inclusivity and mutual support. You’ll develop strong relationships within the organisation and identify and establish valuable collaborations with local employers and training providers.
If this sounds like you, and you want to know you are making a difference every day, we'de love to receive your application. You can apply here on Charity Job or by downloading the recruitment pack and following the instructions.
The post you have applied for is exempt from the Rehabilitation of Offenders Act 1974, which means that all convictions (spent or unspent), cautions, reprimands and final warnings on your criminal record need to be disclosed. Having a criminal record isn't a barrier to employment, but we do need to make sure the applicant is suitable for working with vulnerable adults.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
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The client requests no contact from agencies or media sales.
Prison Facilitator - HMP Isle of Wight
Location: Newport
Salary: £27,584
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Isle of Wight. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Isle of Wight, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the 25 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215208
Location: North
Salary: £116 per day
Hours: Various
Department: Prison delivery
Job Type: Part time
Contract Type: Bank
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator on a bank working basis to work across the North region. Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the North region, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the region including some overnight stays.
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed.
Employee benefits include paid expenses and travel, a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for 8 August 2024 (online).
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 337
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Programme Manager (Disability Focus, North and Midlands)
As this is a regional role, it will be home-based with travel required across region and to London, where Lord's Taverners HQ is based.
The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential.
Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before.
This role will support the management of safe, effective, efficient and impactful delivery and growth of programmes empowering of young people through cricket.
We are a hugely friendly organisation which supports employees to be their best. Therefore, in return we offer:
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Two volunteering days
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Eye tests
- Employee Assistance Programme (Health Assured)
- Birthday day off
- Season ticket loan
- Flexible working
- Enhanced maternity and paternity leave pay
- Life assurance (death in service)
- Wellbeing plan
The closing date for applications is Sunday 4th August 2024.
Note: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 5th August 2024
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
- Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
- To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
- Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
- Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
- Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
- To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
- To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
- Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
- Educated to Degree level or equivalent, or substantial successful senior management experience.
- Proven experience as an inspirational and successful leader of teams of staff and volunteers.
- Substantial experience in effective management of time, tasks and projects.
- Demonstrable experience of working within and/or influencing change in health and social care services.
- Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
- Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
- Knowledge and understanding of local health and social care structures.
- Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include: Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
Salary: £27,584
Hours: Full time (35 hours per week)
Department: Prison delivery
Job Type: Full time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Highpoint. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Highpoint, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for the week commencing 12 August 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 336
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PiP's philanthropic income has doubled in the last 16 months and this role is the next investment in our Development & Engagement team to steward our funders, secure new funders to maintain income levels, and better communicate our impact.
The role has three main areas of responsibility:
- Managing funding partners - primarily trusts & foundations but corporate income is growing
- Identifying and securing new income – primarily partners in the £5-25K p.a. range
- Manage PiP communications – focused across audiences including non-philanthropic
We're looking for someone with experience in:
- Stewarding existing funders in the £5-25K p.a. range as part of a team including writing compelling impact & evaluation reports
- Developing and pitching concepts to funders to grow existing relationships and secure new partners
- Devising a communication strategy for an organisation and able to deploy this across channels e.g. print, social, and digital
- Being based on-site with service delivery and able to utilise this towards fundraising and communications goals
- Handling all elements of a project or delivery, PiP is a small charity so mucking in is essential
- Working across structures from senior management to delivery staff internally and externally
We're offering the following benefits:
- A salary between £29,500 & £33,500, dependent on experience
- You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
- An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
- We offer a travel subsidy of £7.50 per day to help with commuting costs.
- We provide a 4% pension contribution
- It's an early finish on Fridays - we close once all students leave around 4pm.
We recognise not all candidates will match the above criteria, we actively encourage all candidates who meet a majority of the criteria or who believe they could bring transferrable skills to apply.
The client requests no contact from agencies or media sales.
Location: Remote working in primary to secondary schools and parishes within Bolton Deanery
Contract Type: 5-year fixed term - to 31st December 2028
Salary: £27,560 - £31,800 per annum FTE
Hours: Full Time - 35 hours per week
Benefits: Generous annual leave entitlement, competitive employer pension contribution
The client is currently working with 33 schools and 33 churches in developing discipleship pathways for children and young people in Bolton. One key aspect of this project is the ‘Shades Project’, which focuses on racial justice and faith, supporting schools and churches in developing a culture for all children and young people, regardless of racial background, to thrive and flourish. In response to the exciting growth of the Shades Project, they are looking to appoint a Shades Schools Worker, to support the growing opportunities for Christian discipleship, and to embed the Shades ethos, in primary and secondary schools and parishes in Bolton deanery.
The Shades Schools Worker will work with the Shades team, in primary and secondary schools, delivering Shades Collective Worship and Shades ‘Safe Space’ workshops. They will also lead Shades Ambassadors groups, for those children and young people who are passionate about growing in their understanding of racial justice, the Christian faith and becoming courageous advocates. The Shades Schools Worker will also work with Bolton parishes and mission communities to promote the Christian message of God’s love for all of his children, encouraging children, young people and adults to celebrate their God-given identities and to grow spiritually.
The Shades Schools Worker will have many opportunities for training and development, as well as the creative freedom to develop initiatives for children and young people. They will work within a highly motivated and supportive team, who are committed to prayer and to welcoming children and young people into the life of the church.
The post holder should have experience of volunteering with children or young people in a church and/or school context. They will have a good knowledge of anti-racism and racial justice and a strong passion for a combined focus on the Christian faith and racial justice as well as experience of working with diverse communities.
To succeed, they need to be enthusiastic, relational, self-motivated and able to lead in a range of different contexts. They will be creative and able to lead and support activities in schools and parishes. They will be excellent communicators, with good interpersonal skills, sensitivity and an ability to communicate effectively with people from a wide range of cultural backgrounds. They will be able to build and maintain effective working partnerships and have a working understanding of safeguarding policies and procedures.
Applications are welcome from candidates from all backgrounds. A passion for racial justice, the Christian faith and working with children and young people is essential. Experience of working within a racial justice context, although desirable, is not essential, given the wide range of training and development opportunities provided. A desire to learn and grow is very important.
You may have experience in the following: Worker, School Engagement Officer, Youth Engagement Coordinator, Education Outreach Worker, School Support Specialist, Academic Outreach Worker, Community Education Officer, Youth Development Worker, School Partnership Coordinator, Student Services Coordinator, Educational Liaison Specialist, and School Community Worker.
REF-215163
We are looking to recruit an Advocate to provide independent and confidential advocacy to children and young people under Local Authority care in Southend-on-Sea.
You will work with care-experienced children and young people to empower them to express their wishes and feelings in decisions that affect their lives and to ensure that their voices are heard.
Your role will be to listen to them, hear how they feel and what it is they want and then support them by promoting their understanding of the outcomes and options that are available to them so they can make informed decisions while ensuring that their legal rights are upheld and they are treated fairly.
You will do this by:
- Attending decision making meetings with the young person and ensuring that others know how the young person is feeling and what it is they want.
- Providing impartial information to the young person.
- Assisting the young person making a complaint.
- Asking question to other professionals on behalf of the young person.
- Signposting to other relevant services.
To meet the requirements of the role you must live within the geographical area and be willing to travel.
For more information, please view the attached job description.
In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the job description attached. Our requirements include:
- Significant practice experience in directly working with children, young people and possibly vulnerable adults in a relevant setting,
- Experience and understanding of child/vulnerable adult safeguarding procedures
- Ability to maintain professionalism at all times
- Ability to communicate effectively and to a high standard both orally and in writing, particularly with service users and other professional. This includes the importance of listening to children, young people and adults objectively.
NYAS operates robust safeguarding procedures to ensure the protection of the children, young people and adults at risk we work with. To comply with NYAS’s Safeguarding and Child Protection Policy, candidates will be subject to an enhanced DBS check, references and a Digital Risk Assessment.
We reserve the right to close this vacancy early once we receive a high number of applications.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.
The client requests no contact from agencies or media sales.
Chaplaincy Assistant
Location: Bolton Secondary schools, with a specific focus on St James’s Church of England High School, Farnworth (4 days a week) and placement parish in Bolton (equivalent of 1 day a week)
Contract Type: 5-year fixed term - to 31st December 2028
Salary: £20,013.80 - £21,833.24 (actual), (pro rata of £23,320 – £25,440 per annum FTE) £18,880.95 - £20,597.40 (actual) (£22,000 - £24,000 per annum (FTE))
Hours: Term Time only + 6 days - 35 hours per week Benefits: Generous annual leave entitlement, Competitive employer pension contribution.
The client is currently working with 33 schools and 33 churches in developing discipleship pathways for children and young people in Bolton. As part of an exciting new phase of the project, they are looking to appoint a Chaplaincy Assistant to support the chaplaincy teams within three Bolton CE Secondary schools (within the Bishop Fraser Trust MAT) and to support a local parish in growing their youth ministry.
The Chaplaincy Assistant will support the development of Christian discipleship pathways for young people within school and parish contexts. As part of their role, the Chaplaincy Assistant will work alongside other Chaplaincy Assistants and School Chaplains within the Bishop Fraser Multi Academy Trust to create new opportunities for spiritual growth. The Chaplaincy Assistant will also work as part of the wider team on a range of youth initiatives including youth gatherings, youth weekends, and a Year 6 transition programme.
The Chaplaincy Assistant will have many opportunities for training and development, as well as the creative freedom to launch new initiatives for young people. They will work within a highly motivated and supportive team, who are committed to prayer and to welcoming young people into the life of the church. They will also benefit from working with the wider chaplaincy team within the Bishop Fraser Multi Academy Trust.
The post holder should have some experience in youth work and working or volunteering in a church and/or school context. To succeed, they need to be enthusiastic, relational, self-motivated, and able to lead in a range of different contexts. They will be excellent communicators with good interpersonal skills. They will be able to build and maintain effective working partnerships and have a working understanding of safeguarding policies and procedures.
You may have experience in the following: Assistant, Clergy Assistant, Faith Community Assistant, Pastoral Care Associate, Religious Support Worker, Spiritual Care Assistant, Church Support Worker, Pastoral Care Coordinator, Chaplaincy Support Worker, Ministry Support Specialist, Assistant to the Pastor, Church Outreach Assistant, Faith Services Assistant, and Religious Program Coordinator.
REF-215167
Are you an experienced Membership Manager looking for your next challenge?
Do you have an excellent knowledge of databases, membership processes and relationship management?
Do you enjoy leading, managing and motivating teams?
If you answered yes to these questions, this role might be for you.
This role will lead the SoA’s newly merged Membership and Author Communities team, providing strategic direction and support and delivering results based on agreed priorities.
Working in partnership with the Membership Manager and Local Groups Manager, the Head of Membership and Author Communities will focus on developing and delivering strategies to increase member recruitment, retention and satisfaction.
Please view the JD for full information on responsibilities around the role.
Empowering authors since 1884. We have been advising individuals and speaking out for the profession for more than a century.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
We are looking for an Arts Sector Employment Coach will support young adults (18-30) with additional needs to apply for jobs within the Arts sector and coach them through the recruitment and induction process.
The role incorporates:
· Working with Arts organisations in making their hiring and process more inclusive
· Providing job coaching and induction support for 6 young people p.a. in arts sector internships
· Spreading awareness of the scheme and its impact within the wider arts and charity sector
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.
What You’ll Need:
· Experience of working with people with learning disabilities, or a similar client group
· Experience of employment support delivery
· Experience of job coaching or supporting work placements
· Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses.
· An understanding of and commitment to a person-centred approach
· Energy, initiative and a proactive attitude
· A calm and creative approach to challenges and problem solving.
What We Offer:·
· You'll get 25 days holiday + bank holidays every year.
· An extra day of annual leave for each year you've worked with us up to 30 in total
· We offer a travel allowance to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and socials
· We offer a cycle-to-work scheme and other staff discounts.
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday 9th August 2024.
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
The client requests no contact from agencies or media sales.
Neighbourhood Housing Officer
Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?
A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.
Position: Housing Officer – Specialised Supported Housing
Location: Tankersley, Barnsley (with travel from Durham to Worcester)
Salary Range: Circa £30,000.00 per annum
Working Hours: 37.5 hours per week, Monday to Friday
About the role:
As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.
Key Responsibilities:
- Delivering housing management services, particularly for vulnerable tenants
- Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
- Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
- Ensuring delivery of excellent customer service tailored to individual tenant needs
- Collaborating with colleagues and partners to achieve shared objectives effectively
About you:
To be successful in the role of Housing Officer you will need the following skills and experience:
- At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
- Knowledge of regulatory standards relevant to the role
- Experience of delivering excellent customer services that meet individual needs.
- Strong IT skills, including proficiency in Microsoft Office
- Excellent communication skills, both verbal and written
- Ability to work independently and collaboratively to achieve objectives.
- Problem-solving skills with a focus on customer service and satisfaction.
- The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
- CIH, IRPM, or equivalent qualification or degree (desirable).
If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!
You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer #INDSCP.
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
This is an exciting opportunity for an experienced fundraising professional to join International Alert’s Global Fundraising Team.
As part of the team, you will help us access the right funding to deliver impactful peacebuilding programmes around the world. You’ll work with our programme teams on strategy and planning, building donor relationships and creating compelling proposals. Alongside this, you’ll join a team helping to build the systems and tools to create a strong global platform for fundraising across the organisation.
We are looking for an excellent candidate with fluency in both French and English (written and spoken), with a proven ability to: secure grants from institutional funders for peacebuilding, development and/ or humanitarian programmes; proactively build donor relationships and identify funding opportunities; provide support to country and global teams to develop successful proposals; develop programme budgets with full cost recovery; build and manage global commercial tender and framework opportunities; and contribute to internal communications, fundraising systems and pipeline management.
In return, you will have the opportunity to support our teams in working with those affected by conflict around the world, designing and funding programmes that address the root causes of conflict and build the conditions for peaceful societies. This includes the opportunity for occasional travel and the opportunity to build your career as part of a small and ambitious global team.
Role duties and responsibilities:
Identifying funding opportunities
- Proactively seek information on potential donor opportunities, and help colleagues adapt their programming ideas to suit particular donor interests. Undertake targeted horizon scanning and networking to identify upcoming global funding opportunities.
- In coordination with Global Fundraising team colleagues, proactively build relationships with donor headquarters and potential INGO and other consortium partners.
- Keep up to date on new rules and ways of working in the grant and commercial contracting sector, and share important intel with colleagues.
- Collaborate with relevant colleagues to sharpen Alert’s offer, and ensure Alert has up-to-date capacity statements in all relevant areas.
- Support colleagues to ensure the CRM and the organisational pipeline are kept up to date with all new relevant information.
Support to country and global programme teams
- In line with resource allocation decisions led by the Head of Fundraising, provide support to country hubs and global programmes teams to design and secure high quality peacebuilding programmes, including mapping, research, identifying and engaging directly with donors, writing proposals and designing appropriate budgets, and supporting country hubs to undertake all of these tasks.
- Provide donor-specific guidance to support strategic go/no go decision making, effective targeting and tailoring of bids and ensure donor compliance.
- Support country hubs and global programme teams to ensure submission of full cost recovery budgets, including advising on adequate personnel resourcing of activities, and country and global shared cost recovery.
- Provide training and learning opportunities for colleagues on specific aspects of fundraising, including specific donor requirements for grants, commercial contracts and full cost recovery budget design.
Bid, framework and consortium coordination
- Coordinate the bid development process for global grant funding or global commercial tender opportunities including programme delivery contracts, framework bids and consultancies.
- Provide written inputs to proposals and tender documents and gather relevant information including CVs and documents to demonstrate compliance.
- Work closely with finance colleagues to ensure quality financial/commercial proposals in line with donor, organisational and legal requirements.
- Where required, act as coordinator for any framework agreements, ensuring all key stakeholders have timely access to information and facilitating quality tender submissions, and any other framework requirements, including monitoring, reporting, donor and consortium liaison, contracting, developing capacity statements.
- Monitor and share draw down opportunities, facilitating go/no-go processes and ensuring compliance with agreed timeframes.
Organisational contributions
- Contribute to internal communications and knowledge management, ensuring these are adopted by country hubs, and participate in organisation-wide events and discussions.
- Occasionally supervise volunteers and procure and monitor the work of consultants as required.
- Undertake any other tasks commensurate with the role, as required by the Head of Fundraising.
Please note that the ability to work in both French and English are an essential requirement for this role.
The above are just some of the role requirements. For the full requirements, please see the attached job description.
All applicants must have existing and permanent right to work in the United Kingdom.
International Alert prides itself on being an equal opportunity employer and particularly welcomes applications from underrepresented people including women, people from the Global South, BIPOC, LGBTQIA+ people, disabled people, and other historically marginalised people.
While International Alert will endeavour to contact all candidates within a reasonable time, this may not always be possible due to limited resources. Therefore, if you have not heard from us within two weeks of the closing date, you can assume that your application has, on this occasion, been unsuccessful.
The client requests no contact from agencies or media sales.