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Age UK Merton, Greater London (On-site)
£28,000 - £31,500 per year
Posted 1 week ago Quick Apply
Closing in 6 days
St Giles Trust, Chelsea (On-site)
£26,000 pa FTE (pro rata 17.5 hrs pw)
Posted 1 week ago
Closing in 3 days
Hammersmith & Fulham Foodbank, London (On-site)
Between £34,000 and £37,000 per annum (dependent on experience)
Posted 2 weeks ago
Closing in 7 days
London Metropolitan University Students' Union, London (On-site)
£29,500 - £33,550 per year
Posted 2 weeks ago
Hireful Ltd, City of London (On-site)
£30,706.00 rising to £31,844.80 in year two
Posted 1 week ago
SEO London, London (Hybrid)
£26,000 - £31,000 per year
Posted 2 weeks ago Quick Apply
Page 3 of 7
Greater London (On-site) 7.79 miles
£28,000 - £31,500 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Our Activity Service 

The Activity Service is an important part of our organisation, delivering high quality activities to the older people of Merton. Our Activity team create and deliver a wide range of activities including a daily lunch club, crafting, poetry, singing and exercises at our centre in Mitcham and other locations across the borough of Merton.

The Activity service is busy and vibrant where no two days are the same, the service has over 10,000 attendees a year, taking part in over 700 activities and exercise classes. The service enables our community to live more healthily, happily and independently in later life. 

Age UK Merton is in its second year of a new 3-year Strategic Plan, which aims to increase outreach and engagement across the borough, and our activities programme is a very important part of that.

About the Role 

We are recruiting an Activity Coordinator to support the Activity Service Manager in the delivery and development of the Activity service. 

The Activities Coordinator will be a hands-on role, working with the team to deliver a wide range of activities both existing and new at our centre and across the borough of Merton.

The role will play a key part in organising the delivery of existing activities, ensuring they are delivered to an exceptional standard with the service users at the heart of the service. 

The role will on occasion deputise for the Activities Service manager, overseeing both the team and the delivery of activities. This role will play an important part to increase our outreach across Merton. 

About You 

You are an enthusiastic, motivated and organised person with excellent people skills who’s looking for a role where real impact is made on the lives of the people you are supporting. Your approach to problems is with a positive outlook and a can-do attitude, you are ready to get involved in the delivery of the service, leading by example and spending time connecting and supporting the clients who attend the activities. 

Experience of supporting older people in a health and social care function is not essential but desirable. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work. 

Job Description 

We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt. 

Job title: Activity Coordinator 

Salary: £28,000 - £31,500 per year 

Hours: Full time 37.5 hours per week 

Responsible to: Activity Service Manager

Based at: Elmwood Centre in Mitcham and various locations across Merton. This role requires the delivery of activities in person at our centre. 

Contract: Permanent

Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.

We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.

We offer:

25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.

Age UK Merton gifts an additional three days leave between Christmas and New Year.

Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.

Enrolment into our pension scheme.

Key Result areas 

  • Innovate, develop, and deliver a wide range of new and existing activities for service users. 

  • Encourage clients to attend and participate in a range of activities

  • Welcome all clients who attend the activity centre and enable them to engage in activities. 

  • Deputizing for the Activity Centre Manager. 

  • Create and collate feedback from service users. 

  • Identify and develop existing volunteer roles within the Activity Service.

  • Work collaboratively with other Age UK Merton Services and teams to provide help and advice to clients who are identified as needing additional support.

  • Building strong collaborative relationships with external partners who deliver exercise classes. 

Organisation and Coordination of Activities 

  • To organise the delivery of all activities and exercise classes in the centre. 

  • To be actively involved in the ongoing development and design new activities held across the borough. 

  • To support the planning and development of Age UK Merton’s quarterly activity guide to include all events at Age UK Merton. 

  • To plan and coordinate the distribution of the activity guide across the borough. 

  • To encourage the attendance of activities to new and existing clients. 

Volunteers 

  • Working with the Volunteer Service identify and develop roles and responsibilities of volunteers who support the Activity team. 

  • To coordinate and organise the team of volunteers who support the Activity service. 

Administrative Duties  

  • Responsible for daily banking and reconciliation of cash for all activities. 

  • Introduce new ways to pay for activities such as online bookings. 

  • Take bookings for all activities and input details on to the CRM. 

  • Answer telephone enquiries for the Activity centre. 

  • Greet all clients and volunteers attending the Activity centre. 

Data Capture, Evaluation and Reporting.  

  • Respond to feedback and suggestions from clients to develop activities. 

  • Keep records up to date on the CRM for attendees of all activities. 

  • Working with the Activity Service Manager to expand the delivery of activities into areas of the borough not currently served. 

  • Working with the Activity Manager to develop client feedback opportunities. 

  • Support the Activity Manager to identify and write up case studies for funding applications. 

  • Use the CRM to run reports to support funding bids and reporting. 

General  

  • Establish good working relationships with all relevant stakeholders and liaise as required Comply at all times with the policies and procedures of Age UK Merton. 

  • Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery. 

  • Carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu. 

  • Attend staff meetings and personal supervision and appraisal meetings. 

  • Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets. 

  • Act as a representative of the values, beliefs and principles of AUKM at all times 

  • Undertake any other duties that are requested and commensurate with the grade and remit of the post. 

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

The closing date for applications is 21st of October.  

Interviews will take place in our offices in Mitcham the week of the 28th of October. If you have not heard from us by this date, you can assume that you have not been shortlisted.

General information about Age UK Merton  

Age UK Merton is an independent charity operating within the national Age UK network to provide services for older adults in the London Borough of Merton. Our role is to ensure that older adults can easily access the support, services and care they need as they get older. 

Our Priorities 

We are passionate about making a difference to the lives of older people in Merton. Our Strategic Plan outlines our three key priorities to improve health and wellbeing by: 

  1. Providing high quality advice and practical support 

  1. Building social connection

  1. Creating opportunities for lifelong active ageing 

Our Vision 

Supporting our community with opportunities to love later life 

Our Mission 

To provide quality advice and services that meet the needs of older adults in Merton 

Our Values 

We want to be known for: 

Inclusivity – A safe, inclusive place to be for all clients, volunteers and staff 

Collaboration – Working with partners across sectors to get the best outcomes for Merton’s older adults 

Integrity – Robust privacy and confidentiality procedures - trusted staff and volunteers

Kindness – A supportive, empathic place to work, volunteer or receive support 

Quality – Providing accredited, person-centred services, respected throughout the borough 

Application resources
Posted by
Posted on: 18 September 2024
Closing date: 18 October 2024 at 23:30
Tags: Customer support,Delivery,Engagement / Outreach

The client requests no contact from agencies or media sales.