Volunteer Assistant Volunteer Roles

Oxfam's Mold Shop is looking for Volunteers to help Oxfam’s fight to support the world’s most vulnerable communities.

We’re looking for volunteers who can give 4 hours of their time in the shop, and we’re excited to welcome brand new volunteers as we look to re-open our store! 

Location: 6 Daniel Owen Centre, Mold, CH7 1AP

Become a volunteer!

We like to give volunteers an opportunity to try a range of areas before they find something that suits them. You might become a Shop Volunteer, Bookshop Volunteer or Music Shop Volunteer. Or, you might find yourself in a more specialist role such as a Social Media Volunteer, Online Shop Volunteer, Admin/Finance Support Volunteer, or even a Lead Volunteer.

Whatever your skills or interests, there’s something for everyone…

Why be a volunteer?

Your time will make a huge difference. We estimate one four-hour shift will, on average, provide enough income to enable Oxfam to provide life-saving handwashing facilities for 81 people.

Volunteering also has a positive impact on wellbeing, with an incredible 7 in 10 volunteers saying that their charitable actions were beneficial for their mental health.

Benefits of becoming a Volunteer:

• Gain genuine experience working in a retail environment.
• Travel Expenses are reimbursed.
• Volunteering can help you learn new skills, gain experience, and develop your CV.
• Great way to meet new people & be part of a community. Volunteering can help you feel part of something outside your friends and family.
• Be part of a fantastic team and make a positive change to the world.
• Opportunity to utilise and develop your transferable skills.

Volunteering with Oxfam will give you the skills, confidence and experience you need to build your CV and boost your employability. Problem solving, communication, working with others and familiarity with the workplace are universally valued by employers.

No experience is necessary as full training and an induction will be given. You don't need to be computer literate to join our team; there are volunteer opportunities for all. All we ask is that you’re happy to work as part of a diverse and inclusive team.

We can be flexible around parenting, caring, health, employment, education, and any other commitments you have.

Tempted? Click Apply now!

• Oxfam reimburses Volunteer expenses incurred in line with Oxfam’s Volunteer Expenses Policy: local, reasonable travel expenses, & lunch (if volunteering 5+ hours).
• We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.
• Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).
• *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.

What will I be doing?

Speaking with customers, making them welcome and answering questions

Serving customers at the till

Accepting donations from the public

Putting goods on display in the shop

Maintaining high levels of shop standards, presentation and cleanliness

Generating add-on sales and Gift Aid conversion through high levels of customer service

Completing Gift Aid shop paperwork

Supporting the Shop Manager in carrying out shop security procedures

Promoting awareness of the charity and the services that we provide

What skills do I need?

Strong customer service skills

A really keen eye for detail

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

How much time do I need to commit?

We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.

Following that the Shop Manager and team will be on hand to advise and help you select products you can use.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’ leading cancer charity.

Where will I be based?

In your local Tenovus Cancer Care shop

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

We’re looking for Hydrotherapy Pool Spotter Volunteers to support our children, young people and families at our Birmingham Hospice

At Acorns we provide care and support for life limited or life threatened children and their families.  We have three hospices in the West Midlands, which provide a happy homely environment where children can experience all kinds of great activities, meet new friends or relax and enjoy some quiet time.

Hydrotherapy Pool Spotter Volunteers need to be lifeguard trained and we provide this training free for our volunteers. Training takes 6 hours over a 1 day period and volunteers are required to retrain every 2 years.

Once trained, volunteering with us is flexible and you can choose the days/times that you help us. Our children and families use our pools in Birmingham weekdays and at weekends so you’ll have lots of volunteering opportunities. We ask our volunteers for a minimum commitment of 2 sessions per month and commit for at least 1 year.
Volunteers are required to complete an Enhanced DBS (Disclosure and Barring Service) Check, which we will pay for and process for you.

Am I right for the role?

Hydrotherapy Pool Spotter Volunteers need to:

• Be welcoming and friendly
• Have good communication skills
• Be physically fit and a confident swimmer
• Be willing to undertake lifeguard training
• Be reliable
• Be sensitive to the needs of our children, young people and families
  
  What we offer:
   
• Meet new people everyday
• Access to free online courses
• Learn new skills to boost your CV
• Retail discounts
• Volunteer recognition scheme to show our appreciation

We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.

Help us to save the Children's Hospice Grant: Click here to find out more

Do you like knitting and spending time with people? 

We are looking for a friendly volunteer, who would like to spend time with a lady we support and knit together  
 
“Hi! I live in Frome and I am supported by Discovery. I really enjoy knitting and I like to make blankets for the cats and dogs homes. I also like gardening, animals and spending time with my friends. I would love a buddy to knit with!”  
 
If you would like to make a difference and make a great friend along the way, we would love to hear from you! 

Activities will include: 

• Knitting with and getting to know your buddy 

• Arranging regular sessions to get together, knit and chat 

• Offering support, enthusiasm and interest in knitting projects 

• Providing friendship and fun 
      

We are looking for someone who is: 

• Comfortable with knitting with the skills to join in and share this interest

• Friendly, enthusiastic and a good listener 

• Comfortable chatting with people with learning disabilities and autism.  

• Reliable/dependable and willing to commit to volunteer regularly 

A DBS check and two character references will be required for this role. 
 

What you’ll gain from being a Discovery volunteer:  

 
Discovery supports people with learning disabilities and autism, helping them to live more independently at home and in the community.

Our volunteers play a vital role in our work and in return, we support them with: 

• Access to free online training (with access to 800 plus courses)  

• Comprehensive support from professional, friendly and trained Dimensions staff  

• Reasonable expenses may be reimbursed as agreed   

• An opportunity to gain real experience in the social care sector  

Want to apply for this role? 

If you’d like to be a Discovery volunteer, please get in touch! ​

Branch Trustee (Preston & District reg Charity No 232256)

This is an exciting opportunity to be a hands-on trustee at branch level, helping to promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things. With your support and expertise, we will achieve so much!

Overview of the Branch Trustee opportunity

We are looking for enthusiastic and passionate people who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long term aims.

As a charity trustee, you will be responsible for ensuring effective governance and strategic direction for the branch, you will provide leadership and support for the branch management team.

We are recruiting for a  complementary mix of skills within our trustee board. Whilst a passion for animals is crucial, we are also looking for a diversity of  skills such as general business management , finance, marketing, Legal, IT, HR and H&S etc, if this is you, we would love to hear from you.

Your role as a Trustee will require working in collaboration with your fellow trustees, staff and volunteers to ensure our branch continues to deliver our  important  animal welfare work.

As a minimum, trustees would normally be expected to attend a bi-monthly committee meeting lasting around 2 to 3 hours (virtual meetings are an option). However, the commitment may vary depending on your availability,  and if  you decide to take on additional duties.

Trustee do not need to live within the branch boundaries but occasional travel to Branch sites may be required from time to time.

About the National RSPCA

Founded in 1824 we have been saving animals for 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

About the RSPCA Preston & District Branch

Over 80% of the animal welfare work of the RSPCA is carried out through local Branches which are run by staff and volunteers, supported by the RSPCA National Society.

Preston & District Branch has been affiliated with the National RSPCA for 150 years!

A separately registered charity looking after animals in the local area and engaging with the local community.

Our mission is to seek out safe homes for abandoned, neglected or abused animals who are  nursed back to health, rehabilitated and found forever loving homes.

Preston & District Branch is part of a network of 140  branches, and 1 of only 8 in the North of England with an animal centre.

The rehoming centre is within the Preston area (close to JCN 31 of the M6).

RSPCA Preston & District Branch is a well established Branch with approximately 20 members of staff and 75 volunteers across 4 locations and raises all its funds locally through supporters and other income streams.

To continue helping animals in need the Branch also operates 3 charity shops in Longridge, Chorley and Penwortham (within our specified branch area) which bring in a regular income to keep our animal centre open.

Primary responsibilities of the Branch Trustee 

•  Appreciate and support the aims and policies of the RSPCA.
•  Work in conjunction with fellow trustees and branch officers and jointly act in making decisions for the best interest of the branch and the RSPCA.
•  In conjunction with your fellow trustees, ensure the proper management and control of all activities and decisions relating to any premises held or staff employed by the branch if applicable.
•  Work with national RSPCA staff to ensure that the branch meets all minimum animal welfare standards (MAWS).
•  In conjunction with your fellow trustees and Branch Partnership Manager write, adopt, monitor, and review a development plan setting out the short and long term aims of your branch.
•  Actively participate in branch committee meetings and to attend the branch annual general meeting.
•  Be aware of the outcome of regional board meetings and support local initiatives.
•  Actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers and welcome new members.

What we are looking for in a volunteer:

• Ideally you would have some level of knowledge in the following areas-
• Financial, Human Resources, Health & Safety backgrounds or legal; Marketing communication including social media, PR, website;
• Fundraising including corporate fundraising, trust fund and grant applications;
• Local community and supporter relationships; Project management, business development
• Awareness of employment and/or charity legislation
• General management or business administration

These all can be useful to help ensure we have a sound and robust business model and long term strategic development plan, however, they are not essential.

We are looking for people who are creative, innovative, who have experience of or are part of groups and communities we want to attract, who can bring new ideas, different experiences and fresh perspectives to the board and to help put those ideas into action.

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Ultimately we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee

•  We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
•  Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
•  The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
•  The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected at our AGM.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals who cannot be a trustee or senior manager of a charity.
•  References will also be required.

We hope you are interested in volunteering for our branch!

We are looking for a patient volunteer to visit a gentleman who lives in Newcastle. This man has learning disabilities. The visits will likely be short, enough time for a chat, a cuppa, and to check in on how he is doing.

This gentleman is supported by a dedicated team who regularly take him swimming, horse riding, out for walks and for meals in the local pub or café, which any volunteer is very welcome to join.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing.

In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them. In this role you will spend quality time with the person you visit and could do a range of different activities like:

• Sitting and having a chat
• Checking in on their well- being
• Going out to a local cafe/pub for a meal/drink
• Enjoying a walk
• A craft activity at home
• Reading a book/magazine together

As a Mencap volunteer visitor you will be:

• Friendly and approachable
• Accepting of others who might be different to yourself
• Reliable and patient
• Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

• Have the opportunity to help make a difference to the life of the person you visit
• Receive a personalised volunteer induction and training
• Have agreed out of pocket expenses reimbursed
• Meet new people
• Get on-going support, and feel appreciated and valued

About Mencap 

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Stair Rail Installation Volunteer (Home Falls Prevention HFP) - Ad Hoc

Hours/Days: 2 days per month, full days (see below for details)

Time Commitment:                    Ongoing, ideally a year in-line with funding period

Location: Visiting clients’ homes across Birmingham

About the Service

Age UK Birmingham’s Home Falls Prevention team provides older people with services to stay confident and mobile within their own homes which is achieved by visiting clients to advise on minimizing falls within their home and changes that can be made. This will also help with their mobility, confidence and increase wellbeing.

About the Role

 We are looking for a reliable volunteer that is confident in and has experience with DIY tasks. The role is specifically to support our Home Falls staff member who leads the installation of stair rails. There is currently one other volunteer in the team and due to service demands, we seek the support of another.

Experience with carpentry or handy-man roles is ideal.

In this role, you will:

• Undertake Age UK Birmingham and Age UK Sandwell induction programme and additional relevant training where required
• Assist in the installation of stair rails with associated tasks
• Carry and take care of tools and equipment
• Keep accurate and confidential records
• Report any concerns following home visits to the manager of HFP
• Attend team meetings when required

Personal qualities and skills most suited to this role

Skills:  

• Essential - DIY experience
• Desirable - Carpentry experience

Qualities: 

• Good listening and communication skills
• Patience and tact, particularly with older people
• Reliable and flexible to our service delivery days – Tuesdays, Wednesdays, Thursdays
• A caring, sympathetic, sensitive manner and a non-judgemental approach

Other Criteria

• A valid, clean UK driving license and have access to own vehicle with valid insurance and MOT (essential)
• Must be available on Tuesdays, Wednesdays, or Thursdays with 4 weeks notice
• Willingness to travel across Age UK Birmingham service delivery areas
• Willingness to undergo a DBS check which is required due to the nature of this role

Travel expenses will be reimbursed in accordance with HMRC guidance

Contact

 Louise Crowther | Volunteer Coordinator

Shannon Trust fulfils an unmet need around adult learning, supporting people who’ve fallen through the cracks in formal education.

We know a lot of people have had negative learning experiences in the past, so our programme is designed to be different, with no exams and no classrooms. Our unique, evidence-based Turning Pages reading manuals and Count Me In numeracy manuals are used by thousands of learners in prisons and the community to improve reading and numeracy skills. 

Prison volunteers live near to their local prison so that they can visit about once a month during the working week to nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by offering advice, guidance, training and support to prison staff and prisoner mentors who help other prisoners to improve their skills 1 to 1.

We are looking for volunteers who are able to give a regular, reliable commitment for ideally two years and able to deliver engaging training to groups of people in prisons. Volunteers do not need to be teachers or qualified traininers, full training will be given. Due to the nature of the role, prison security vetting will be required.

We provide training for the role via e-learning and 4 training sessions which are a mix of live, online and group training.

Volunteer with us and become part of the #TeamBigC family.

Cancer affects us all in different ways. We know it can be difficult. Big C is here, across our county, to support anyone affected by cancer in any way.

We are currently looking for Volunteers to join our Support and Information team at our centre based in Kings Lynn.

Volunteers are an integral part of the day-to-day running of our Support Centres. Our Centres offer a variety of cancer-related information, a wide range of practical and emotional support, a place to relax with a cup of tea, and the opportunity to talk to the trained Centre staff if needed.

Volunteers can get involved with meeting and greeting visitors to the centre, providing a supportive and listening ear to our service users and making refreshments. 

Big C's Core Values are Respect Empathy Support Trust Honesty. They provide a benchmark for behaviour across the organisation. If you share these values and want to join a small, supportive and friendly team, please get in touch.

Location

King's Lynn Centre: Unit A, 17-19 Railway Road, Kings Lynn, PE30 1NF

Hours/Time Commitments

Opening Hours: Monday to Friday, 9am to 5pm. Ideally, we would be looking for volunteers who could provide a commitment due to the training involved. We would love to hear from anyone who can offer a couple of hours a week or one day a month.

Benefits of volunteering with Big C

Volunteering with Big C will provide you with the opportunity to volunteer in a high-quality Cancer Support and Information Centre. The benefits of volunteering include:

• Improving the experience and lives of people affected by cancer.
• Experience a professional environment.
• Gain skills and practical experience with people who have been affected by cancer.
• Gain confidence
• Boost your career options
• Meet new people
• Opportunity to attend social events and be recognised for your contribution.

We will provide an induction into the Centre and its services, ongoing support from a named member of staff, and additional training as required for your role.

Recruitment Process

Application form, interview, 2 satisfactory references and a DBS check.

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check.

The role in a nutshell:

As a People Development Research Volunteer you would work with our Learning, Development, and Wellbeing team to research, identify, propose, and make recommendations for wellbeing, learning and development (L&D) projects as directed by the team. This is an excellent opportunity for somebody with an interest and passion for wellbeing and L&D. Combining research and analytical skills with an interest in all aspect’s wellbeing and L&D. You would contribute towards the health, well-being and on-going learning and development needs of colleagues across the Age UK network whilst gaining valuable experience and contributing to a meaningful cause.

What will you be doing?

In this role you would work closely with the Wellbeing and Learning and Development team to understand the objectives and requirements for each project, use briefs to research and make recommendations on a variety of wellbeing and L&D plans and initiatives; collate evidence-based wellbeing reviews and reports and quarterly wellbeing and mental health newsletters. Create engaging, informative written and visual wellbeing resources for internal use; as well as research, identify and present what other organisations do in the wellbeing and mental health space and help apply to Age UK if applicable.

How would you be supported in this role?

You would be given contact information of team colleagues to discuss tasks and objectives, and appropriate training to enable you to fulfil the role effectively. We will reimburse agreed volunteer expenses (terms and conditions apply).

Why do we need volunteers in this role?

The Learning, Development and Wellbeing team aims to ensure everyone’s wellbeing at Age UK. The People Development Research Volunteer will support the team, while also bringing fresh ideas and a willingness to help a meaningful cause.

What skills, interests or experience might be helpful in this role?

You will show excellent communication skills and effective collaboration with team members, external partners, and internal colleagues. Additionally, you should possess the capability to research and identify relevant and up to date sources and resources, while delivering high-quality work with meticulous attention to detail within agreed deadlines

Why am I needed?

Assistance with transporting and setting up our event gazebo for North Wales events.

What will I be doing?

Transporting the gazebo to events when required – You must have a car that will fit a  4 x 4 metres gazebo. It would need a large car to transport

The volunteer would be required to get to the event before it starts, it takes about an hour to setup, then take away at end of the event. The volunteer would be helped to construct & pack away.

What skills do I need?

Good verbal skills

Able to drive

How much time do I need to commit?

The events happen more in the summer. Possibly looking at 8-10 events a year in the North Wales area.

What support will I be given?

You’ll be provided with an in person brief when volunteering, and a written brief too.

In person support from a member of staff.

What benefits can I expect?

 The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care - especially the people who access our services

 The opportunity to volunteer at a brand new Tenovus event, meeting lots of new people and being part of #teamtenovus!

You will be able to claim back your travel & lunch expenses if you volunteer with us for over 3 hours.

Where will I be based?

North Wales area

How do I apply?

Please contact the Volunteer Development Team using the link to the application form.

Join our team of dedicated helpline volunteers and help change the lives of bereaved people. 

Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation.  The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy. 

As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information and signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer and stable wifi connection. 

You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role. 

We will be holding an Open Day on the Thursday 5th September 2024 where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team. 

Volunteer with us!

At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, so most of the care that we provide is funded through fundraising and through our shops.

To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Sheldon shop. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between

As a Shop Volunteer with us, you will be:

• Engaging with customers
• Accepting and sorting donated stock
• Pricing donations for sale
• Working on the till

Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm.  You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.

Why Volunteer at Acorns?

• To help a local charity and make a difference in your local community
• Connect with likeminded people and make new friends
• Enhance your CV by learning new skills and gaining experience
• Opportunities to progress to other roles
• Access to free online courses
• Retail discounts
• Invites to social events and participation in our volunteer recognition schemes and rewards

Full training will be provided

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help create exciting displays in our windows and in our shops to help turn clothes into cash.

What will I be doing?

Creating visually inspiring displays in our windows and in our shops under the guidance of our shop management team

Merchandising, displaying and maintaining high standards of presentation in the shop according to promotional activities and seasonal trends

Maintaining high levels of shop standards, presentation and cleanliness

Speaking with customers, making them welcome and answering queries

Promoting awareness of the charity and the services that we provide.

What skills do I need?

Creativity

A strong interest in fashion and retail

It’d be great if you have some knowledge of fashion, labels and trends

A really keen eye for detail

Ability to work on your own initiative and as part of a team

Ability to communicate effectively with other members of the team and customers.

Many of the standard tasks within the shop involve standing or sitting for periods, handling bags and donations from the public and there may be stairs to climb depending on which shop you are based in. If you have any concerns about this, please speak with the Shop Manager when expressing your interest in volunteering.

How much time do I need to commit?

We’d need you to give around three hours per week if you can with the possibility to do more if you’d like to. However, we appreciate any time you’d like to give; please let us know this on your application form. All we ask is that you give the same hours each week and that you let us know as soon as you can if you’re not able to make it. This’ll help us to plan our week.

What support will I be given?

Before starting with Tenovus Cancer Care, we ask that you do try a small number of hours in the shop so we can both see how the role may suit you. The amount of hours can be decided between you and the Shop Manager.

Following that the Shop Manager and team will be on hand to run you through the basics of helping in a shop in your first few days and they’ll always be on hand after that.

Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

Reasonable expenses will be reimbursed in line with organisational policy

The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services

The opportunity to be creative and bring new ideas to the shop whilst developing your visual merchandising and retail skills

The opportunity to develop new and existing skills

Access to all internal vacancies

Access to training

The enjoyment of meeting new people and being part of our Retail Team

The chance to gain experience of helping Wales’ leading cancer charity.

Where will I be based?

You’ll be based within your local Tenovus Cancer Care shop.

.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.