Visitor Jobs in Kingston Upon Thames, Greater London
Title: Philanthropy Manager (HNWI)
Contract: Full-Time (36 hours per week), Permanent
Salary: £38,347 per annum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ over 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the NHM’s Development team, as we have launched a major capital campaign that is set to rejuvenate the Museum spaces and transform access to our collections. Alongside this we have secured investment from the UK Government to build a major new science and digitisation centre at the Thames Valley Science Park in collaboration with the University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.
The Museum is looking for an ambitious and self-motivated individual for the role of Philanthropy Manager. The role will contribute to our strategic priorities, working closely with the Senior Principal Gifts manager to cultivate and maintain relationships with new and existing funders. With opportunities to fundraise towards a diverse range of core and capital projects.
Working alongside an approachable and highly successful Philanthropy team, reporting into the Senior Principal Gifts manager, the role will support the development of our Principal giving strategy, building relationships with a portfolio of potential and existing funders engaging them through phone calls, meetings, written correspondence, events and by creating compelling proposals.
The role will provide substantial opportunity for professional development within a world-leading cultural organisation.
Main Responsibilities
Fundraising
· Raise income in line with agreed personal targets and KPI’s, contributing to the Philanthropy team’s current annual income target of £7m+.
· Cultivate a portfolio of major donor prospects in the UK and abroad at the six-figure gift level and support the Senior Principal Gifts Manager in the management of seven-figure gifts.
· Establish strong cross-Museum relationships to develop programme ideas in line with funders’ interests, and craft compelling cases for support.
· Work independently and in collaboration with the Senior Principal Gifts Manager, Head of Philanthropy and Director of Development to plan and implement creative strategies to increase philanthropic gifts at the seven-figure gift level.
· Actively solicit funding personally through bespoke cultivation plans and utilise senior stakeholders effectively when needed.
· Prepare written briefings for senior management for meetings with prospective donors as well as follow up documentation and correspondence.
· Ensure all required gift reporting is delivered to the highest standards, supporting the development of robust evaluation processes with colleagues where needed.
· Promote best practice in fundraising across the NHM.
Finance and Administration
· Work closely with Finance and project delivery colleagues to monitor incoming payments and ensure that donations are spent in line with funding agreements.
· Ensure full and timely records of all activity are kept on the database in adherence to set policies and procedures.
General
· Stay informed of key developments within the sector by monitoring government and third-sector policies and relevant publications.
· Attend evening and occasional weekend meetings and events, as required within the nature of the post.
· Assist with other duties that may be reasonably required.
Essential
· A demonstrable track-record in securing and managing gifts from high-networth-individuals, including research, crafting compelling proposals, and effective stewardship.
· Exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner.
· Ability to establish productive relationships with a variety of funders, prospects and colleagues.
· Ability to work proactively and constructively with colleagues to develop high-quality project proposals.
· Ability to act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts.
· Exceptional attention to detail and organisational skills.
· Ability to prioritise and meet regular deadlines whilst working under pressure.
Desirable
· Direct fundraising experience in the cultural/environmental sector with High-Net-Worth Individuals.
· Experience of working with senior stakeholders (Trustees, Directors and Senior Leadership teams).
· Experience working on capital or campaign fundraising.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Closing date: 23:59, 10th November 2024
Interviews expected w/c 25th November 2024
The client requests no contact from agencies or media sales.
Home based (West Sussex and South Berkshire)
About us
Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits
- A vehicle will be made available to carry out your duties
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Optional health and dental cash plan
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
- Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
- This post requires a valid driving licence.
For more information and to apply, please visit our jobs page.
Closing date: 31 October 2024.
Interview date: w/c 11 November 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
The PA to the Director of Education is responsible for acting as the first line of contact for the Director of Education, his diary management, the maintenance of administrative systems, and for general secretarial and administrative duties. Key to the smooth running of our education services, the role also involves liaison with the administrative team in the services and the charity. The role will require dealing with highly confidential matters with tact and diplomacy.
To act as first line contact for the Director of Education, ensuring telephone callers, visitors and staff receive a professional response and are dealt with by the appropriate person
To communicate and liaise with staff, parents, governors, trustees, members of the local community and other external parties as appropriate, developing positive and courteous relationships with all
To manage the Director of Education’s diary with confidence and organise his day-to-day commitments To manage all incoming and outgoing correspondence to and from the Director of Education, including drafting letters and emails
To assist the Director of Education by dealing with all administrative functions, anticipating and scheduling meetings, including booking rooms, providing refreshments, preparation of materials and minute taking, in order to ensure their timeliness and smooth-running
To support and contribute to the charity’s responsibility for safeguarding learners, showing absolute confidentiality and discretion at all times To cover routine events or emergencies with equilibrium and confidence.
The ability to keep calm in any situation and to deal with anyone who may be upset or emotional will be an asset Assisting in co-ordinating arrangements for service or charity-wide events, including sending out invitations and collation of replies To work closely with other members of the office and administration team, supporting their work, attending meetings and covering for absent colleagues as required
To undertake training and development relevant to the post and in line with the charity’s priorities Undertake any other duties as may be reasonably required by the Director of Education
The client requests no contact from agencies or media sales.
We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.
The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.
As a Visitor Experience Supervisor, you will have a variety of roles which will include:
- Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
- As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
- Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
- Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
- Helping to ensure that all front of house staff are customer-focused, motivated and empowered
- Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
- Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
- Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
- Supporting and implementing museum initiatives re environmental sustainability
What we are looking for in our Visitor Experience Supervisor:
- Excellent communication skills (written and oral)
- Positive and enthusiastic
- Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
- Listens to, understands, respects and accepts different views, ideas and ways of working.
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Closing date for applications: 20th October 2024
Interviews will take place on: 5th November 2024
This is an exciting time to join the London Museum on the journey towards opening the new museum at Smithfield in 2026. This role offers a unique opportunity to bring your business partnering expertise to the Museum and grow as the role evolves over the next few years.
As a Commercial Finance Business Partner, you will be a key member of the finance team working closely with finance and non finance colleagues across the Museum.
The main purpose of this role is to co-ordinate and deliver effective, consistent and timely business partnering to the Commercial and Visitor Operations teams and to the Trading Board.
Key duties are as follows:
• Providing effective monthly and quarterly financial reporting to the business, supporting the business through quarterly forecasting, annual planning and budgeting, and year end processes.
• Supporting and advising on specific projects and providing insightful analysis to inform decision making (e.g. the Docklands Masterplan, new museum Commercial Strategy).
• Collaborating closely with other Finance colleagues to strengthen and embed a business partnering approach to working with budget holders and to implement a process for measuring success
The role would suit somebody from a finance background who has a keen attention to detail and experience of successful finance business partnering with high standards of customer service and a collaborative business partner approach. This role sits within an experienced finance team and will report to the Head of Finance, being the key contact for the Commercial and Visitor Operations Teams.
Please get in touch with Holly Arrowsmith at Ivy Rock Partners with a copy of your CV for a confidential conversation about this opportunity.
The closing date for applications is Monday 28 October 2024. Shortlisted applicants will be invited to an interview from week commencing 4 November 2024
This is an exciting opportunity for a Performance and Planning Marketing & Communications professional who wants to help develop and grow Maggie’s profile, reach and reputation across the UK.
The role will be focused on enabling insight-led communications that support the achievement of our organisational objectives, increasing awareness of and support for our centres and online resources, and enhancing our planning and performance processes to create new opportunities to support people with cancer.
There are three key areas of focus of this 6-month maternity cover role: lead on the data analysis and evaluation of the Maggie’s Supporter Survey; develop insight on Maggie’s visitor acquisition and retention with a view to increase our visitor numbers; and lead Maggie’s brand campaign analysis to inform our brand strategy.
See the responsibilities below for more information.
Your responsibilities
- Lead the analysis and evaluation of our Maggie’s Supporter Survey, combining qualitative and quantitative analysis to generate valuable insights from which to drive performance and growth.
- Working with data analysts and insights colleagues, and the Director of Performance, Marketing and Communications Director and Fundraising Director, develop valuable insight to help inform our Brand, Communications and Marketing strategy, as well as our Fundraising strategy.
- Conduct analysis, in collaboration with data analysts and insights colleagues, of our Maggie’s visitors support journeys. Establishing any important themes on our visitor retention and acquisition, to inform our Brand, Communications and Marketing strategy, as well as our Programme strategy.
- Lead Maggie’s brand campaign analysis, working in collaboration with communications and marketing colleagues and key external stakeholders. As part of this, support the evaluation of the effectiveness of our marketing activity, including brand tracking and visitor marketing.
- Support the Marketing and Communications Director in evidence-based marketing and communications strategy development and functional planning, based on audience data and insights.
Essential skills and experience
- In-depth knowledge of working within a Brand, Communications and/or Marketing function
- Experience of carrying out mixed method analysis and evaluation of data, qualitative and quantitative, to develop communication and marketing plans and strategy
- Experience generating insight from data, through use of analysis, graphical visualisations, narrative and impact statement
- Experience using Microsoft Excel, Power Bi and Google suite - Google Analytics and Looker Studio - for data analysis and presentation
- Ideally experience with Dotdigital marketing platform and Google Search Console for search traffic analytics
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Reporting to: Facilities Manager
Location: Kings Cross, London
Contract and hours: Permanent contract – 35 hours per week, Monday to Friday (office-based)
About us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity — ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Our sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians.
About the role
We have an exciting opportunity to join our Facilities team as our Office Assistant, reporting directly to the Facilities Manager.
The Office Assistant role within the Facilities team is a key post assisting the Facilities Manager in ensuring that the charity provides a warm welcome to all its employees, visitors and guests, ensuring they experience a safe and comfortable working environment.
You will be the first point of contact at our office, responding to telephone and email queries that the charity receives, be a champion of our sustainability initiatives and a key support to the internal team with any office-related or facilities queries. You will also provide additional administrative support to our People & Culture team, ensuring job applicants have a positive recruitment experience and supporting the onboarding and welcome of new starters to the charity.
About you
We are looking for an individual with an understanding of the key qualities of excellent customer service, who is able to demonstrate these with internal and external contacts and stakeholders. You will be able to communicate effectively, both verbally and written, and be able to adapt your tone when communicating with different audiences.
You will have a high level of attention to detail, be highly organised, and able to prioritise tasks, to ensure completion of deadlines. You will work in a timely and efficient manner to respond to enquiries in line with our processes and procedures.
We are looking for someone with high levels of self-motivation, and you will be proactive across all elements of your work, with a willingness to keep learning and finding new ways to add value. You will have a passion for the work we do and be committed to the Help Musicians cause.
You will be required to work from our London office 5 days per week.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: 9am on Thursday 24th October 2024
Interview dates: 30 & 31 October 2024
Please note, candidates will be required to complete a Basic DBS check and provide evidence of a clear result, if offered the role.
All enquiries and applications should be made to our HR Team via the Recruitment email on our website.
The client requests no contact from agencies or media sales.
Responsible for: This role is responsible for developing opportunities for community volunteering, creating sandwich placement, internship and work experience opportunities at Crystal Palace Park.
Line Managed By: Senior Community Programmes Manager
Benefits: 25 days annual leave plus statutory holidays, increases by a day each year completed, up to 30 days. Employer Pension Contribution 5%. Employee Assistance Programme. Flexible working by agreement within the role requirements
About the role
The Senior Volunteer officer will work to involve the local community in enhancing and taking care of the park and will support all areas of the Trust’s work, including visitor experience, gardening and supporting the delivery of the Trust’s growing public programme of seasonal, community-focused activities and events. You will work as part of the project team that includes a new Senior Community Engagement Officer. The postholder will also create opportunities for paid sandwich placements, internships and work placements.
The role is offered on a two year fixed term contract with Crystal Palace Park Trust. Any extension after 31 December 2026 is subject to funding.
This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and London Borough of Bromley.
How to apply
For more information on how to apply, please download the application pack here. Please submit the required documents to jobs @ crystalpalaceparktrust .org with the subject: ‘Role: Senior Volunteer Officer’.
Applications must be received by Monday 28 October 2024
First-round interviews will be held on 13 and 14 November 2024. All applicants must submit an Equal Opportunities Form
The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.
We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.
This is a full time permanent position with a minimum of 3 days based on site. We are open to flexible working arrangements including part time working and compressed hours.
TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below.
Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates
Key duties
- Manage and develop relationships with a portfolio of individual supporters
- Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
- Implement supporter stewardship systems with the aim of retaining and increasing support
- Assist with the planning and delivery of annual individual giving campaigns
- Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
- Support with researching and drafting briefing documents for prospect and supporter meetings
- Develop strong internal relationships to help promote the work of the Development team
- Represent the organisation at fundraising sector events
Essential
- Experience of organising events to engage or steward supporters, clients or customers
- Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
- Experience of delivereing supporter or customer journeys leading to increased support and engagement
- Strong organisational and planning skills
- Ability to analyse customer feedback
- Strong interpersonal, written and verbal communication skills
This is not an exhaustive list. Please see the JOB PACK for full details
Our commitment to equality and diversity
We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Immigration Adviser at LAH will provide advice and assistance on basic visa and immigration matters, including handling straightforward cases, often referred to as "initial advice" or "entry-level advice." You will assist LAH service users with applications within the immigration rules including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave and Settlement and British citizenship applications, offering advice on non-complex immigration rules and regulations, and explaining to LAH service users the relevant procedures, helping them to complete application forms and gather necessary supporting documents.
LAH’s Immigration Advice service is currently provided in partnership with Seraphus, an external law firm. This collaboration offers valuable career development opportunities for the right candidate, including mentoring and the chance to shadow one of their experienced practitioners.
Additional benefits: Paid OISC Level 2 Training
Main duties and responsibilities
● Efficiently responding to LAH service users' inquiries while creating a friendly, warm, and welcoming environment
● Providing one-to-one specialist high-quality immigration advice at OISC Level 1 on basic immigration matters, including visitor visas, Spouse and dependent visas, straightforward EU Settlement Scheme applications, extensions of leave to remain, Settlement and British citizenship applications, providing guidance on eligibility and ensuring LAH service users understand their rights and obligations
● Representing LAH service users by completing straightforward application forms, such as visa and leave to remain applications, and assisting them in gathering and preparing the necessary documentation for their applications, maintaining professional conduct with LAH service Users at all times
● Liaising with the Home Office and other relevant authorities on behalf of LAH service users for non-complex matters and submitting high standard applications to the Home Office
● Assisting LAH service users with correspondence related to their applications or immigration status
● Recognising when a case is beyond the scope of OISC Level 1 authorisation, such as appeals, asylum cases, or more complex immigration matters, and referring these to higher-level advisers or solicitors
● Operating within professional boundaries, ensuring confidentiality is maintained at all times
Monitoring and Evaluation
● Maintaining accurate records and case files, ensuring all advice and actions are properly documented, adhering to OISC Code of Standards and AQS
● Overseeing administrative systems for case management and partaking external file reviews and supervision as instructed, tracking workload, and monitoring submitted applications and their outcomes
● Assisting in demonstrating the impact of our work by recording clear and detailed case notes in our database and tracking outcomes against project targets, identifying challenges and issues affecting the LAH community, all of which will be used to inform our provision
● Providing LAH management with necessary information on the Immigration Advice service, including case studies, detailed reports, and relevant data when required
Professional Development
● Participating in learning and evaluation sessions with partner organisations as relevant
● Attending regular staff and other team meetings as required
● Undertaking OISC Level 2 training procured by LAH
● Staying current with legislative changes and policy updates affecting individuals' rights to remain in the UK, and adhering to best practices set by the Office of the Immigration Services Commissioner (OISC) and Advice Quality Standard (AQS)
Other Accountabilities
● Ensuring that work is carried out in accordance with LAH's policies and procedures as well as with the OISC and AQS Code of Standards
● Participating in regular one-to-one sessions for both service and professional development purposes, including regular supervision to assess the quality standard of advice work
● Working closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as needed to address the holistic needs and circumstances of LAH service users
● Supporting the preparation for audits by the OISC and AQS, as well as for internal and external reports
● Collaborating with the Head of Operations to ensure the smooth running of the service and implement an efficient administrative strategy
● Conducting workshops and presentations on immigration matters as instructed
● Assisting in creating, maintaining, and distributing relevant informational materials and resources for both the team and service users
Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis. Our aim is to recruit the most suitable candidate for the job, and we welcome applications from individuals of all backgrounds. We particularly encourage applications from those who identify as members of minoritised groups, as well as from Latin Americans and individuals with lived experience of migration and/or second generation to better reflect the community we serve.
We offer legal and social advice in relation to benefits, housing, and employment law, as well as opportunities to acquire life-long skills
The client requests no contact from agencies or media sales.
The Natural History Museum is a world-class visitor attraction and leading science research centre. They care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually. They now seek a new Senior Philanthropy Manager to personally secure six and seven figure gifts.
The Senior Philanthropy Manager will work closely with the Head of Philanthropy, the Senior Principal Gifts Manager and the wider Philanthropy team to help achieve the overall strategy for high-value partnerships. You will work to big income targets and will mange a personal portfolio of funder accounts, managing both the Patrons Manager and Philanthropy Manager too. Collaborating with the Special Events team and Corporate team too, you will prepare written donor proposals, donor stewardship materials and actions and will work independently to plan and implement creative strategies to increase philanthropic gifts.
The selected candidate will have an established track record in significant fundraising or income generation, with a proven track record of securing income at the six-figure-plus level. You will enjoy working within a results-oriented environment and will have demonstrated success in managing high value portfolio partners.
If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. Tuesdays and Wednesdays tend to be the Development team days in the office, with the rest working from home. There are lots of flexibility options available to how this job can be performed, including part time hours, job shares, and flexible working weeks. Please enquire to find out more.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Title: Senior Philanthropy Manager
Contract: Permanent, full-time (36 hours per week)
Salary: £49,275 per anuum
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ over 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
This is an exciting time to join the NHM’s Development team, as we are about to embark on a major capital campaign that is set to rejuvenate the Museum spaces and transform access to our collections. Alongside this we have secured investment from the UK Government to build a major new science and digitisation centre at the Thames Valley Science Park in collaboration with the University of Reading. The purpose-built centre will house much of the Museum's collection and will include laboratories, digitisation suites, collaborative research spaces, conservation labs and workspaces.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
We are looking for a dynamic and self-motivated fundraiser to join our successful team as we embark on a major capital campaign to raise £150m. Reporting to the Head of Philanthropy, this role will be responsible for personally securing six and seven-figure gifts from High-Net-Worth Individuals.
The Senior Philanthropy Manger will work closely with the Head of Philanthropy, the Senior Principal Gifts Manager and the rest of the Philanthropy team, feeding into the overall strategy of high-value partnerships. They will manage a portfolio of funder accounts which deliver long term, high-value strategic partnerships as well as building new relationships.
The Senior Philanthropy Manager will also manage 2 roles – Patrons Manager and a Philanthropy Manager (HNWI and Legacies), with oversight of both the Patrons Programme and Legacy programme.
The Philanthropy team is growing and there will be substantial opportunity for professional development within a world-leading cultural organisation.
Main tasks and responsibilities
· Manage a portfolio of prospects, in the UK and abroad, capable of making six and seven-figure gifts.
· Raise income in line with agreed personal and team fundraising targets.
· Working closely with the whole Philanthropy team to coordinate on the overall strategy and targets for maximising philanthropic giving to the NHM.
· Manage a team of 3, which includes line management of a Patrons Manager and Philanthropy Manager (HNWI/Legacies), whilst motivating them to meet key objectives and targets within the overall Philanthropy team.
· Work alongside the Philanthropy team, Special Events team and Corporate team in the preparation of written donor proposals, donor stewardship and the planning and execution of events related to the cultivation, solicitation and stewardship of donors.
· Work independently to plan and implement creative strategies to increase philanthropic gifts at the six and seven-figure level by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.
· Actively solicit funding personally, as well as plan solicitations for senior staff as appropriate.
· Build strong relationships and partner with key staff across NHM in line with our strategic ambitions.
· Prepare written briefings for senior management and with donors and prospective donors as well as follow up documentation and correspondence.
· Ensure full and timely records of all activity are kept on the database in adherence to set policies and procedures.
· Promote best practice in fundraising across the NHM.
Person Specification
Essential
· Significant fundraising or income generating experience and a proven track record of securing income at the six-figure+ level.
· Demonstrated success in managing a high value and diverse portfolio of major donors that include complex relationships (e.g. interests and relationships across a large organisation).
· Experience of working within a results-oriented environment, with a record of achieving personal KPIs and targets.
· Exceptional written communication skills with an ability to convey detailed or scientific information in a concise and engaging manner.
· Excellent interpersonal and verbal skills and with proven experience of managing or liaising with either clients, customers or charity donors.
· Proven experience of cross-team working and liaising with multiple stakeholders.
· Good understanding of the process of fundraising.
· Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines whilst working under pressure.
· Ability to work well as a member of a team as well as on own initiative.
· Ability to attend early morning and evening events as required, acting as an ambassador for the Natural History Museum.
Desirable
· A demonstrable track-record in securing and managing funding from high-net-worth individuals.
· Management experience.
· Experience of working with a fundraising / CRM system.
· Experience carrying out research to a brief (preferably fundraising research, including external research, such as giving history and funding priorities, and internal research, such as gathering figures, statistics and information).
· Knowledge of and an interest in natural history, science, environmental and/or the cultural sector.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
We are ambitious. To make a difference on a global scale we are big and bold in our thinking and set goals which may seem impossibly high. We act with integrity, but we are not rigid or inflexible. We are excellent at what we do and look for opportunities to make a difference for the Museum wherever we can.
We are curious. We never stop learning. We look outwards beyond the Museum and ask questions to advance our understanding. We seek out and actively listen to different perspectives. We take time to reflect, are thoughtful and open to new ideas.
We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We are passionate about the Museum, enjoy telling its stories and sharing our knowledge and expertise to inspire others. We don’t take this for granted; we feel proud to work here.
We are pioneering. We are not afraid to try something new and use good judgment and evidence to take risks. We experiment, innovate, and embrace complex problems by adapting our approach. We do not dwell on setbacks or get preoccupied with problems. We find solutions.
We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We share information and skills so everyone is equipped and enabled to succeed. We never let bad moments grow into bad relationships. We inspire and empower each other to give our best.
We act with pace. We focus our efforts where we know we can make the biggest impact. We take tough decisions and once a plan is set, we all get behind it to make it happen. We take responsibility and don’t wait to be told what to do. We are racing against time in this planetary emergency, so we work with a sense of urgency.
General Information
All positions at the Natural History Museum are conditional subject to receipt of:
• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
• Satisfactory references covering the last 3 years of your employment or education
• Health clearance
The Museum supports flexible working.
To apply
If that sounds like you, please apply online on the Natural History Museum’s careers portal.
Closing date: 20 October 2024
Interviews expected w/c 28 October 2024
The client requests no contact from agencies or media sales.
We are looking for a passionate and experienced Horticultural Therapist with a track record of coordinating inclusive gardening sessions for the local community.
You will be responsible for supporting people to work towards their goals in a garden setting and developing people's practical and social skills.
You will also have the opportunity to help maintain and develop a beautiful, versatile garden alongside a small and supportive team.
Salary: £25,650 - £28,500 (pro rata rate £15,383 -£17,100) Depending on skills and experience
Hours: 3 days per week including Wednesdays and Thursdays with some weekend and evening work required. Hours have potential to increase subject to funding.
Main purposes of the job:
To facilitate therapeutic placements for people with learning disabilities, mental ill health and long-term health conditions, and complex needs using social and therapeutic horticulture principles, currently held on Wednesdays and Thursdays.
To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden through participation in accredited training programmes, therapeutic groups, and volunteering activities with an emphasis on individuals and communities who may otherwise be excluded.
To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.
To promote the social care aspects of horticulture to community groups, local statutory services and individuals in the London borough of Hackney and beyond.
To work flexibly within our small team to support each other, to assist with the physical maintenance and general organisation of St Mary’s Secret Garden ensuring that the garden is open and accessible to the wider local community.
To be proactive in the development of St Mary’s Secret Garden as a resource for the local community.
If you think this is the role for you please download our full application pack and follow the instructions closely to apply.
The client requests no contact from agencies or media sales.
Purpose: you will be the key resource within a small fundraising team, with responsibility for applying and securing funding to cover our core costs, as well as grant applications for specific community activities and building projects. As the only paid member of this team, you will take the lead in researching, applying for, and reporting on grant application progress with charitable trusts and other potential funders, in line with our fundraising strategy. You will also be a member of our Operations Team, which meets weekly to oversee the day-to-day efficient running of The Hub.
Contract: 2-year contract initially, subject to successful completion of a 4-month probationary period.
Hours: 8-12 hours per week, to be agreed upon appointment. Within reason, we are flexible about when these hours are worked throughout the week, although we would expect the successful candidate to regularly attend the weekly Operations Team meetings on Tuesdays, in person.
Background:
The Leatherhead Community Hub (LCH) was established in July 2020, as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving our partner organisations a permanent base from which to offer critical support and services to local residents, including the local Foodbank and Community Fridge. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,000 visitors a month to our café and the many other community activities and events run by LCH, our partners and other local groups.
LCH has a yearly budgeted turnover of over £200,000 (2024/25), excluding funds raised for a major building project. Just over a half of this amount is from the café & tenant rental income, and the remainder is from grants & fundraising activities (including a 3-year grant from the National Lottery).
Main duties and responsibilities:
- Researching potential funding opportunities, with a particular focus on charitable trusts and local authority grant schemes. (Other members of the fundraising team will take the lead in fundraising from local businesses, schools, and churches).
- Submitting a regular flow of small and larger grant applications to meet core costs and match other identified funding needs, with support from the rest of the fundraising team.
- Attending monthly meetings with the fundraising team, including setting the agenda and updating the rest of the team on progress towards our fundraising targets.
- Maintaining a database of past, current and prospective grant applications, as well as digital copies of all grant applications, award letters, etc.
- Monitoring and fulfilling the reporting requirements of successful grant applications, ensuring that we are collecting information on outputs/outcomes set out by funders.
- Attending weekly meetings of the Operations Team, to keep in touch with what is going on at the Hub and identify future funding priorities.
Requirements of the postholder
Essential:
- Hard-working, honest, dependable, self-motivated, and friendly, with the ability to work effectively both alone, and as part of a team.
- A positive and flexible approach to work - able to handle new or competing demands and work under own initiative, without close supervision.
- Excellent written communications skills – able to write clearly, persuasively and passionately about the charity’s work.
- Experience of writing grant applications or able to demonstrate equivalent skills in a different setting.
- Strong organisational and time management skills, and good IT skills (e.g. internet, emails).
- Ability to comply with policies and guidance and maintain clear and up-to-date records.
- A commitment to the vision, mission and values of LCH.
Desirable:
- Proven experience of working in a charity, trust or other fundraising role.
- Experience of working or volunteering for a voluntary or community organisation.
- Experience of living, working and/or volunteering in the local area.
Posted on: 13th October 2024
Closing date: 31st October 2024
Interview date: 8th November 2024
The client requests no contact from agencies or media sales.
The Horniman Museum and Gardens is a unique attraction in south east London where world cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London. The Horniman is the holder of the prestigious Art Fund Museum of the Year 2022.
The Horniman’s mission is to connect us all with global cultures and the natural environment, encouraging us to shape a positive future for the world we all share. We are looking for a Head of Commercial to play a key role in maximising our income generation streams in order to support this mission, leading day-to-day operations across retail, catering and ticket sales. You will also have the wider responsibility of proposing and developing new business opportunities, working closely with the Venue Hire and Programming and Visitor Experience teams. A key project for the role is managing the delivery of a new children’s café as part of our ambitious Nature + Love capital project.
You will have a proven track record in commercial management and experience of all aspects of retail and catering operations, ideally gained in a visitor attraction setting. You will have experience of driving income through innovation and the development of partnerships and have solid financial commercial experience in budgeting and forecasting. The role reports to and works closely with the Director of Audiences and Income and leads a busy, dedicated and talented team. You will be an inspiring, collaborative and supportive line manager with experience of management reporting and working effectively with customer relationship management and box office systems.
You will have an empathy for and interest in the Horniman’s mission, collections and programme alongside a passion for the transformational impact arts, culture and nature can have on people’s lives.
The closing date for completed applications is 10am on Monday 04 November 2024. Interviews will be held 20 – 22 November 2024.
The Horniman is an equal opportunities employer, and we value and celebrate diversity. We want to better represent the communities in which we work but recognise that there is still much work to do in this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or an ethnically diverse background.
The client requests no contact from agencies or media sales.