Trusts Officer Jobs in City Of London, England

We are seeking a passionate and experienced Fundraising Manager to join our small and dynamic team during an exciting period of growth for the organisation. This newly created role will be crucial role in developing and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity. It will include identifying new funding opportunities as well as producing several initiatives including building our regular donors, corporate partnerships and legacy campaigns. 

We are looking for someone ambitious and creative with a positive attitude, happy to roll their sleeves up and get involved to enable us to achieve our goals.

This senior role will be part of our communications and fundraising team reporting to the Marketing Director and managing one member of staff initially.

This position offers an exciting opportunity for someone who is driven, innovative, and committed to making a positive impact across Neuroendocrine Cancer UK (NCUK).

Would you like to support Blood Cancer UK to identify, research and secure high value corporate partnerships that will help beat blood cancer? Then this role is for you.  

Now is an exciting time to join the corporate partnerships team at Blood Cancer UK. We have spent the last two years building and cultivating our pipeline and have seen exciting wins as a result of this work, raising over £5million from the insurance sector.

We have seen record breaking corporate partnerships income in the last two years and we want that growth to continue – but we know there are more opportunities than we can capitalise on with our team the size that it is. The fundraising team has ambitious targets over the next 3 – 5 years, and we won’t reach them if we’re leaving potential partnerships behind.

We’re looking for an ambitious and tenacious new business fundraiser to help us bring new partnerships to the charity, and ultimately raise more money to deliver the change we want to see for people with blood cancer.

You will be an effective fundraiser; someone who can build strong relationships, communicate effectively, and is naturally entrepreneurial. If that’s you, we’d love to hear from you.

Our agile working policy allows this role to be home based or office based, with travel into London for team meetings and donor meetings. 

This is an exceptional opportunity for an Executive Assistant to join The Prince’s Trust supporting three members of the Executive Leadership Team – Director of Fundraising & Marketing, Director of Communications and Director of People & Learning.  

This is a busy, varied and important role working closely with the Directors to make sure their diaries support their strategic priorities. Key responsibilities include:

• complex diary management including all travel arrangements
• providing secretariat meeting support
• preparation of presentations & briefing papers ensuring Directors are well prepared 

You will need to have the ability to exercise tact, diplomacy and sensitivity, with excellent interpersonal and teamwork skills.

The role will be ideal for a highly organised, flexible, experienced Executive Assistant used to working on their own initiative and comfortable with multi-tasking. We have a hybrid way of working, and you will be expected to be in the office 3 days a week. The role is part of an Executive Assistant team reporting into the Head of the Chief Executive’s Office.

We are excited to be supporting Children with Cancer UK, the nation’s leading charity dedicated to combating childhood cancer. They are looking for a proactive and detail-oriented Research Grants Manager.

This position is a full-time (37.5 hours per week), temporary role, running for 3-months. Hybrid working is offered; with 3-days onsite and 2-days remote.

This role will involve working closely with the charity’s trustees to co-ordinate both the Research and Welfare grants.

Key Responsibilities for this role include:

• Managing the charity’s active Research & Welfare grants portfolio, including monitoring grant progress, outcomes and impact – ensuring timely reporting and strong relationship building with award holders.
• Working closely with a variety of stakeholders to deliver Research funding calls, assemble documentation and coordinate timelines etc.
• Coordinating the applications for Welfare Grants through the Trustee assessment and approval process.
• Monitoring the expenditure on awarded grants vs. planned budgets, ensuring that projects adhere to the charity’s financial policies.
• Capturing and monitoring the outputs, outcomes and impact resulting from the grants portfolios – liaising with the Marketing & Communications team regarding any potential case studies and press releases to demonstrate impact from the charity’s investment.
• Leading reviews of the charity’s research strategy, and supporting the continual development of the processes, systems and software used to manage grant activities.
• Detailed record keeping, including drafting operational guidelines and operational procedures.
• Attending and supporting the delivery of scientific meetings.
• Managing and growing the charity’s relationships with partners, including Research grant co-funders, and identifying new collaboration opportunities.
• Acting as lead contact for external organisations.
• Line managing the Research Grants & Trust Officers, providing support and identifying opportunities for their professional development.

To be considered for this position, you should possess:

• Experience working within a similar role within the not-for-profit sector.
• Previous project management experience.
• Experience working with a large number of stakeholders, managing conflicting needs.
• The ability to effectively communicate complex research messages to a varied audience.
• Experience understanding and communicating research and scientific concepts clearly and effectively.
• The ability to independently manage a varied and complex workload.
• Confidence in creating and introducing standards for best practice in research management.
• Excellent planning and organisational skills.
• Proficient IT skills including Microsoft Office packages.

The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations. 

An exciting support role has become available in Maudsley Charity’s Grant Programmes team.

Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?

We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.

Maudsley Charity – Team Support Officer and PA

Location: Denmark Hill, London (and home working)  

Salary: £33,000 per annum, plus excellent benefits 

Contract: Permanent        

Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity. 

Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness. 

The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.

We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):

• Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
• 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
• Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.

Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness. 

Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.

How to apply

Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.

Ask Us Anything webinar: Friday 27th September 12-1pm

Closing date for applications: Friday 4th October 5pm

Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)

Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)

If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Role Overview

We are recruiting for an enthusiastic and versatile Data and Impact Officer to join our supportive and talented team. You will be passionate about using your knowledge and experience to further the important work of UP in supporting children and young people with SEMH needs to reach their full potential.

This is a new role to our charity, in response to our growth, and you will play a key part in supporting our services and future plans. Able to thrive in a varied and busy role, you will be confident in working across different areas including data management and reporting, systems administration and maintenance, and effectively demonstrating the impact of our work.

Please be aware that this vacancy will close on the 30th September. If you are interested in the position, please submit an application as soon as possible.

Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.

We are looking to recruit a full-time officer to join our team delivering our flagship Pathways to Progress service.  Following incoming referrals, the officer will contact service users to conduct a friendly telephone or video call to complete an assessment of their needs and challenges.  The officer will then draw up action plans to connect the service users to the most appropriate set of service options, dependant on their chosen outcomes.

The officer will need to develop a good understanding of the internal and external service options available, plus have a clear and decisive skill for choosing the most appropriate course of action.  The successful applicant will need to be a confident and comfortable communicator, with a patient and understanding personality.

We are seeking a good planner with experience of helping people to identify and reach their chosen outcomes, whilst also contributing to the wider success of an established service with its inherent timeframes and capacities.

The post holder will become an active member of the Charitable Services team, promoting the delivery of life enhancing support options to people with dual sensory loss and/or their carers.  Service users will exhibit varying degrees of sensory loss, from the mild to the more profound.  We are committed to respecting and celebrating the unique personalities and aspirations of each individual service user as we work with them to identify the most empowering bespoke action plan for them.  

The officer will also have responsibility for overseeing the growth of an ongoing project to recruit and support a network of volunteers across the country, who can be co-ordinated to deliver localised marketing activities, such as attending public events on our behalf or dropping leaflets.

The main tasks delivered by the officer will be:

• To work with people with sensory loss to connect them to the services and support options that can best assist them;
• To build a friendly rapport with service users, to build trust so that they respond openly during the assessment conversations;
• To support individuals to engage with the agreed action plan and to help maintain momentum to complete the action plans
• To help individuals to celebrate their progress, to increase their knowledge and to expand their horizons.
• To develop a good understanding of the many internal and external support options available and their potential benefits;
• To develop and co-ordinate a team of volunteers to perform localised outreach activities on our behalf;
• To complete all necessary recording and reporting of service support, using our electronic systems;
• To contribute to the completion of funding reports, case stories, etc. as requested by the service manager;
• Occasionally to represent Deafblind UK at events, within online meetings and forums and to promote the service and generate service user referrals.
• To complete all training and input actively into team meetings, planning discussions and reviews.

Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.

Contact us for further details of the job role on 0800 132320.

The Company

We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.

Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 400,000 people are affected by sight and hearing loss in the UK.

Schedule:

• Day shift
• Weekdays

Work authorisation:

• United Kingdom (required)

Work Location: Remote

Application Instructions

To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability.

We are dedicated to creating an environment where every colleague and volunteer can excel in their roles and make a positive impact on young people. To achieve this, we need to ensure our support for the volunteer lifecycle—from onboarding to offboarding—is robust, efficient, and fosters excellent volunteer management. This, in turn, contributes to an outstanding volunteer experience.

We are seeking someone who shares our enthusiasm for this mission to join us on a fixed-term contract, covering maternity leave, in our People and Learning team. In this role, you will play a crucial part in maintaining and enhancing our volunteer lifecycle processes, managing volunteer data, and ensuring compliance with our policies.

If you have a strong grasp of the volunteer journey, the necessary people processes, and are well-versed in systems and data management, this could be the perfect role for you.

If you’re ready for a rewarding challenge and want to be part of a fantastic team, we’d love to hear from you. To apply, please submit your CV along with a supporting statement that demonstrates how you meet the essential and, if applicable, desirable skills, knowledge, and experience outlined in the job description.

The Role

What we're looking for

You will have proven experience of working in a governance or related role and understanding of how a successful governance team operates.

You must have excellent minute-taking skills coupled with excellent organisational and time management skills, with the ability to work flexibly in response to changing priorities.

You will also have excellent interpersonal skills, including the ability to deal with sometimes demanding individuals and competing priorities and high level of attention to detail.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Hours: Full-time, 35 hours per week or part-time (0.8FTE)

Salary: £50,000 starting salary with annual increments based on tenure

Contract: Permanent

Medact brings together health workers to fight for health justice. We recognise that health injustice is driven by political, social and economic conditions, and we mobilise the health community to take action to achieve systemic change, working together towards a fairer, better, safer world.

We address some of the most pressing national and global threats to health and wellbeing including climate change, human rights abuses, militarism, nuclear weapons, institutional racism, and rising health and social inequality. We are a member-led organisation, and our members are made up of people who work in health and social care including nurses, doctors, midwives, and clinical researchers. We strive to embed anti-oppressive politics in our work and governance.

Medact has grown significantly over the last five years and is in an exciting new period as an organisation. As we develop our next five-year strategy we are looking to refine our campaigning and organising practice and grow our membership base to secure long lasting victories in our campaigns for health justice. 

About the role 

The new Executive Director will be responsible for leading the organisation in developing a new strategy to guide us through the next phase growth, while leading the team through an new political climate.

Grants fundraising is of particular importance to the role, and the successful candidate will be the lead person responsible for securing funding for our campaigning and organising work and maintaining strong relationships with donors. 

Our Executive Director will lead an experienced team and an organisation that deeply values collaborative working, consultative decision making, and a commitment to transparency. 

About you

We are looking for someone who is passionate about addressing health, climate, racial and economic injustice and the health impacts of conflict and militarisation, and who understands the vital role that health professionals have in making the connections between these issues and working for peace, to make the world a better, fairer and safer place.

You will have an understanding of the national and international framework within which Medact operates, and you will be able to demonstrate that your values and politics align with those of our organisation. Ideally you will have experience of working in health or with health workers, so that you have an appreciation of the culture within which they work and the potential of their contribution.

You will have strong leadership skills so that, valuing the collaborative approach of our team and respecting varying views, you are able to arrive at clear decisions. You will also have a track record in fundraising in similar fields and a good knowledge of a range of potential supporters.

We are open to applicants interested in applying for this role as a job share between two people. Please include in your application (i) your proposal for sharing the essential responsibilities of the role, (ii) considerations you think are key for sharing a role of this nature and seniority, and (iii) any proposed breakdown of time between post-holders.

Key dates:

Closing date: Monday October 7th, 9am

Interviews: w/c Nov 4th – w/c Nov 11th, date tbc

Our recruitment principles

Medact aims to be an inclusive and supportive employer, and we recognise that recruitment processes don’t work for everyone. We acknowledge that people from certain backgrounds are under-represented in the NGO sector, and we’re committed to doing what we can to correct this. We welcome applications from people with marginalised identities or lived experience of the issues Medact works on. If you have any questions or uncertainties about this position, and whether you are right for it, please do get in touch!

About Us

The Independent Press Standards Organisation (IPSO) is the regulator of most newspapers, magazines and digital news sites in the UK. Through our work, we hold the press to account, protect the public when they need us and encourage high standards in the press, whatever the format, channel, or subject of the coverage. In joining IPSO, you will become part of a small professional, vibrant and fast paced organisation and contribute to building our reputation as a trusted and independent champion of high-quality press and online news.

About the Role

We are recruiting a Standards Officer to join our small and friendly Standards team.

The role of the Standards function is to monitor newspaper, magazine and digital publishers’ compliance with the Editors’ Code of Practice and to take action to address concerns about editorial standards, including by undertaking investigations into serious standards failures as necessary. It’s a busy team that coordinates closely with others at IPSO and outside the organisation, engaging with members of the public, journalists, and experts on a wide variety of subjects. Some recent issues that the standards team has worked on are reporting of sexual offences, suicide, major incidents, and domestic abuse.

As the Standards Officer, you will carry out a range of tasks, including analysing information drawn from complaints received by IPSO, supporting the annual statements process and engaging with a range of representative groups who have concerns about press reporting. You will work closely with the Head of Standards and other colleagues across IPSO.

About You

This is a role for someone who is interested in news and journalism, has excellent communication and analytical skills, and enjoys working with others to achieve a shared purpose. Candidates who demonstrate relevant experience will be given an opportunity to demonstrate their skills through a written exercise prior to short-listing for interview. This means that we can measure candidates’ relevant skills directly and make a fairer decision on which applications to take forward.

At IPSO we believe strongly in personal development. All new starters receive a full induction to ensure that they are ready to succeed in role. We are always looking for people who bring a different perspective and welcome applications from those with skills gained in another context that can be transferred to our work. Although no previous experience is required, a background in regulation or compliance may be an advantage.

There is a competitive starting salary of £33-£34K (subject to experience). In addition, we offer a comprehensive benefits package. This includes hybrid working (typically Tuesdays and Wednesdays in the office for most roles), 25 days annual leave plus bank holidays, season ticket loan, cycle to work scheme, a contributory pension scheme, life insurance, an employee assistance programme, private GP service and up to £60 per month towards gym membership or other healthcare/welfare benefit.

At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.

We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know that diverse teams allow for a more creative and productive environment, and we strongly encourage applications from a wide range of people regardless age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.

IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.

Candidates are required to attach an Equal Opportunities Monitoring form, which can be found at on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.

To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form by 5.30pm on Tuesday 1st  October.

Hours: Part-time three days per week

Salary: £36,400 - £37,580 FTE (Pro Rata - 3 days per week)

Location: Hybrid - Whitechapel, London (1 day per week in office)

Closing Date: Monday 9AM on 30th of September 2024

The role

With the growth in demand from businesses to join the B Corp movement, we have created this role to assist the Finance team with a range of activities as we move to a new accounting system that meets the needs and demands of our growing organisation.  We outsource the day to day bookeeping work but the Sales Ledger invoicing will remain in house.

We are looking for a team member who has ideas and thoughts on how to improve the way we work and can input into the development of Finance Policy and Procedures.

Tasks and responsibilities will include: 

• Checking the finance email inbox and other forms of communication, dealing with queries, actioning and/or forwarding as appropriate and capturing all relevant information

• Working with Finance Officer and other team members to ensure completeness of member data such as invoicing address, contact details, pricing and credit terms in relevant databases (Salesforce and Xledger)

• Liaising with the outsourced service and internal staff members to ensure supplier queries are resolved and payments are made in a timely manner

• Working with the Head of Finance to prepare year end information for the external audit

• Working with the current Finance Officer to maintain a centralised record of all relevant communications.

• Assist Debit Card holders with administrative tasks linked to card usage

• Working with Finance staff to document and implement financial processes and procedures

• Assist with continuous improvement of systems, controls and working practices in finance and other areas of the organisation

 Skills and Experience

 Essential (used in short-listing)

• Previous experience in a Finance Officer or similar role

• Great attention to detail, with the ability to grasp information quickly

• Sales Ledger experience

• Wider bookkeeping, year end and external audit experience

• Good spreadsheet and systems skills

• Excellent organisational skills, proactive and use initiative to create improvements and find solutions

• Excellent customer service skills

• Comfortable working in a fast-paced and dynamic growing organisation

• Organised with the ability to plan work to meet deadline

Eligible to work in the UK (we will not be able to provide visa sponsorship)

Desirable

• Experience of Salesforce or other CRM
• Experience of Xero or Xledger accounting system 
• Purchase Ledger experience
• AAT qualification
• Credit Control experience

 What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working, we have a high trust environment and are advocates for right place working

• Hybrid working (min 1/2 days per week in office)

• Flexible working hours (based around core working hours)

• Opportunity to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

Job Title: Marketing Membership Officer 

Team: Supporter Experience & Engagement

Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)

Hours:21 Hours per week

Salary on appointment: £14,742 - £16,216 per annum*

*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role. 

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

About us

The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.

It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way.  So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.

Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.

Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.

Purpose of Role

The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.

We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.

This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.

If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.

Key responsibilities

• Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
• Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
• Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
• Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
• Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community. 
• Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
• Co-ordinate across teams to ensure data is provided in a timely fashion
• Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
• Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
• Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
• Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
• Send relevant reports and feedback to suppliers
• Update a weekly tracker sheet of performance across all channels
• Provide additional support as required in responding to Facebook comments on our acquisition adverts

Impact

• Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.

Other

• To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
• Engage and proactively develop excellent working relationships across the organisation.

This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals. 

The Person

Knowledge, skills and experience

Knowledge

This section specifies the theoretical understanding or specific expertise needed for the role

• Understanding of basic marketing practices

• Some familiarity with data protection laws and confidentiality principles

Skills

This section details the specific abilities and competencies required to perform the job effectively:

• Strong administrative and organisational skills

• Excellent attention to detail and accuracy

• Able to handle multiple tasks and prioritise effectively

• Good communication skills and ability to liaise with internal and external stakeholders

Experience

This section specifies the practical, hands-on experience required for the role:

• Experience working in an administrative role (volunteer, work experience or job)

Desirable:

• Experience in working in membership or customer service roles

• Familiarity with CRM systems and/or excel

Personal Attributes

• A team player, able to develop collaborative, strong and effective working relationships

• Empathetic and patient, with a genuine desire to help supporters

• Positive and professional attitude

• Proactive and self-motivated with the ability to work independently

• Interest in walking and/or being an advocate for the outdoors and natural environment.

The Ramblers promote diversity and welcome applications from all section of the community. 

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

 Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.   

  Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.   

  Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.    

  Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.