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Oak Philanthropy (UK) Limited, London (Hybrid)
£44,000 per year plus benefits, with some flexibility based on experience, qualifications, and internal equity
Posted 5 days ago
Closing in 3 days
Education and Employers Charity, EC4A, London (Hybrid)
£27,000 - £30,000 per year
Leading on the delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s ITF and PF.
Posted 4 days ago Quick Apply
Closing in 4 days
Able Child, Nine Elms (On-site)
£31,596 - £34,884 per year
Posted 3 weeks ago
Closing tomorrow
Detention Action, E2, London (Hybrid)
£32,240 per year
Posted 3 weeks ago Quick Apply
Closing tomorrow
Refuge, Derby, Derby (On-site)
£25,104 per year
Posted 2 weeks ago
Closing in 5 days
Barnardo's, Milton Keynes (On-site)
£22,841 per year
Posted 3 weeks ago
Closing in 2 days
The Prince's Trust, Cardiff, Cardiff (Hybrid)
£21,500 - £26,900 per year
Posted 1 week ago
Page 44 of 48
London (Hybrid)
£33233 - £34894 per annum with excellent benefits
Full-time
Permanent
Job description

Marketing Officer - Supporter Engagement

Contract: Permanent, Full time, 35 hours per week

Salary: £33,233 - £34,894 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Do you want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as a Marketing Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

About the Team:
The WaterAid Supporter Engagement team sits within the Mass Engagement department and is responsible for creating the best supporter experience, one that people genuinely love and feel part of. We increase the engagement and the £35 million income of 700,000+ individual supporters, through an audience-led, multi-channel communication programme.

About the Role:
As our collaborative and results-driven Marketing Officer, you will play a key role in driving supporter engagement and donations through stunning, personal, story-led communications. Your goal is to increase supporter engagement, so that the people we communicate with genuinely feel connected to the purpose of ending the water crisis.
In this role, you will oversee end-to-end management of fundraising appeals and stewardship programs across various channels, including direct mail, email, webpages, and telemarketing.

We are seeking passionate, creative, and dedicated individuals who thrive on bringing ideas to life and making a tangible impact. In return, you'll have the opportunity to develop strong campaign management skills and contribute to our mission, all while being supported to excel in a collaborative environment. Together, we will drive meaningful change.

You'll also:

  • Develop and manage multi-channel campaigns to deepen supporter connections and increase their involvement with the organization's mission.
  • Support the crafting of our supporter appeal activities, ensuring excellent cross-collaboration and integrated activity plans that support our financial goals
  • Lead projects from inception to completion, handling queries, managing timelines, and resolving issues to ensure smooth and effective campaign execution.

About You:
You'll have a successful track record of working in a fundraising or marketing role/team, with experience of planning, managing and executing multi-faceted supporter or customer campaigns within agreed timescales/budgets.

  • Project management experience, including supporting and delivering multi-channel marking communications or fundraising campaigns.
  • The ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
  • Excel in cross-collaboration and stakeholder management, effectively working with diverse teams across time zones and cultural contexts to influence and achieve shared goals
  • To be an agile thinker with the ability to self-manage, innovate for continuous improvement, and respond creatively to emerging trends and technology.
  • A passion to develop and deliver supporter focused communications, that surprise and delight

To be successful, you'll need:

  • Project management skills, ideally within a direct marketing, fundraising, or supporter engagement role
  • Strong analytical skills and able to understand, analyse and interpret results to optimise future campaigns
  • Strong interpersonal skills and experience of building relationships with team members and other stakeholders

Although not essential, we also prefer you to have:

  • Experience of innovation and new product development
  • Ability to make judgements and recognise when required decisions are outside of responsibility.
  • 'Hands-on' experience of using a CRM system for fundraising or similar system.

Closing date: Applications will close at 23:59 on 9th September 2024. Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

  • 36 days' holiday (including 8 Bank Holidays)
  • Option to buy an extra 5 days annual leave
  • We offer a generous pension plan with employer contribution of up to 10%
  • Wide range of flexible and agile-working arrangement
  • Season Ticket Loan
  • Free annual eye tests
  • Pay as You Give charitable giving scheme
  • Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
  • Sabbaticals
  • Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Posted by
WaterAid View profile Company size Size: More than 1000

Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.

WaterAid logo Play
Posted on: 12 August 2024
Closing date: 09 September 2024 at 23:30
Job ref: VN1045
Tags: Fundraising,Direct / Supporters