Training support volunteer volunteer roles in barnard castle, county durham

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Governance Officer, you will work closely with the Governance Lead to ensure strong governance practices across Roots Academy. Your role will focus on supporting governance frameworks, policies, and compliance measures to align with charity governance requirements and relevant regulations. You will also play a key role in embedding a culture of governance across the organisation.

Key tasks

▪ Trustee Support

○ Assist trustees with governance-related tasks and ensure they have access to relevant policies, guidelines, and resources.

○ Direct trustees to appropriate regulatory frameworks, best practices, and governance training materials.

▪ Governance & Compliance Support

○ Support the onboarding process for new trustees, ensuring all necessary documentation is collected and securely stored.

○ Assist in coordinating trustee meetings, including preparation of agendas, accurate minute-taking, and document distribution.

○ Maintain key governance registers, such as the register of interests, policy register, and risk register, ensuring timely updates and compliance.

▪ Policy & Risk Management

○ Support the Governance Lead in developing and reviewing governance policies, including Conflict of Interest, Risk Management, and Whistleblowing Policies.

○ Assist team leads in ensuring policies are implemented effectively and aligned with best practices.

○ Help monitor compliance with Charity Commission regulations and the Fundraising Code of Conduct.

▪ Embedding a Governance Culture

○ Assist in raising awareness of governance principles across the organisation.

○ Support the Governance Lead in organising training sessions or briefings on governance best practices.

○ Help integrate governance principles into the organisation’s operations and decision-making processes.

What we’re looking for

▪ Interest or experience in charity governance, risk management, or compliance.

▪ Strong attention to detail and ability to maintain accurate records.

▪ Excellent organisation and communication skills.

▪ Ability to work independently while collaborating with different teams.

▪ Familiarity with Charity Commission Regulations and governance best practices (desirable but not essential).

What we have to offer

▪ Be part of a dedicated team of 90+ volunteers across the UK.

▪ Contribute to a growing organisation that educates and empowers the Muslim community.

▪ Access to in-house tarbiyah sessions to develop your deen.

▪ Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Are you an experieniced Nutritionist?  Are you able to volunteer a few hours a week?
 

Yes? We’d love to hear from you.

We're looking for an experienced nutritionist to help us design a catalogue of recipes that help reduce anxiety and in turn improve mental health.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:
 

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.
 

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2-4 hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us.
 

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to pay the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service or in receipt of benefits, this cost will not apply.

You must be a UK resident to apply for this role.

Lay Advisory Group member (Patient and Public Engagement)
Average of one to two days per month

Are you interested in healthcare? Pathologists are either doctors or scientists who are experts in diagnosing illness and disease together with supporting the treatment of patients throughout their life.  At the Royal College of Pathologists, we have members from 17 diverse pathology specialities working mainly in hospitals and universities across the UK. We regard lay input as essential to our work in setting standards for training and high-quality practice of pathology.

Nominations are invited for one post of the Lay Advisory Group. The successful candidate will be in post for a period of three years in the first instance, within the College’s Lay Advisory Group of volunteer members.

The Lay Advisory Group member is responsible for contributing a lay perspective on matters of importance to the College by working with committees or working groups assigned to oversee or manage specific areas of interest.

Lay members contribute the perspectives of patients, people who use services, experts in related fields of interest, or communities to a committee's work. This means they tend to offer a different point of view from other members on a committee. Lay members usually have a strong understanding of what matters most for people using health services.

AVAILABLE ROLES

We consider lay input as essential to our work, ensuring that we always see our professional activities through the prism of the patient and the public. We are recruiting to fill specific lay roles within the College according to applicants’ background and expertise. We also wish to be able to call on our Lay Advisory Group to advise on ad hoc issues as needed, and to review certain guideline documents.

Public Engagement (1 post)

The focus of this new post will be working with the Corporate and Public Engagement Manager in promoting awareness of College function and its 17 pathology specialties to our target audiences. They will support the development and delivery of public engagement events and activities. There will be opportunities to assist in the review and development of planned resources and materials to support public engagement.

The post-holder will also provide, with other lay members, input to College guidance for the profession.

This post would suit an applicant with a background in public engagement (in health or otherwise), or with experience in the health sector. Experience in patient involvement and engagement would be an advantage as this is an area that the College is looking to develop and expand on over the next few years.

WHAT IS THE COMMITMENT?

• Become familiar with the College, its high-level processes, and the detailed work of specific group(s) or committee(s). This may include occasional attendance at College Council as an observer.
• Through membership of one or more College committees, advise the College Council and provide a lay perspective on College matters, acting as a ‘critical friend’.
• Keep up-to-date with the College’s activities through access to Presidents’ newsletters, The Bulletin and website.
• As needed and by negotiation, provide lay input to ad hoc work as required e.g. to develop a College policy position on specific topics of public concern.
• Horizon scan for issues of possible interest to the College.
• Reporting within the Lay Advisory Group and to the Clinical Director on the lay input to committees with which they are working with and attend 3 annual Lay Advisory Group meetings at the College or online.
• Contribute to an annual report to Council that is submitted in writing by the relevant committee(s) on which they sit.

The closing date for applications is Monday 5th May 2025.

Selection will be by application and interview, and full induction will be given on appointment.

Applications will be considered by a panel comprising a Lay Trustee, Clinical Director of Publishing and Engagement and a relevant subject specialist. An interview (either in person or via tele/video conference) will be arranged to confirm interest, suitability and the role itself.

The panel will make a final decision on appointment to the role.

Lay Member posts are not remunerated, but all expenses are covered. 

We are committed to increasing diversity and inclusion within our organisation, as well as using our voice and platform to help make pathology as a profession more inclusive. This means reflecting critically on issues of diversity and inclusion within all that we do, identifying and taking appropriate actions to reduce inequality, and welcoming challenge.

We welcome applications from anyone regardless of their disability, ethnicity, heritage, gender, sexuality, religion or socio-economic background.

Do you want to take part in vegan volunteering around your local area?

You can do that – right here at The Vegan Society. 

We have an ever-growing Community Network of vegans just like you, who have a passion to volunteer and promote veganism where they live. 

Every month, our Network choose from a range of outreach tasks. These could include town centre stalls, writing to a councillor or MP, sharing our campaigns on social media or contacting local businesses. You're in control of how much or how little you do. 

As an Advocate, you will have a network of other Advocates and an Organiser in your area. Your Organiser will be your main point of contact. They will send you tasks every month and ask you to feed back on what you've completed and any positive outcomes. 

Why do we need you to volunteer?

As the vegan community grows, veganism itself becomes better understood. We're finding that more people are looking to The Vegan Society to find out what being vegan is all about.

Local communities are starting to see the vegan movement as something real and something that’s happening in their area. More people are embracing a vegan lifestyle, which we welcome. From new businesses, to families, to councillors, many people need support. This could be with a range of topics: going vegan, finding correct information around a vegan diet, providing vegan options in their business, MPs listening to vegan constituents, and learning about our work.

Local issues are often unique and more varied than national issues. Our volunteers from local areas are vital! They enable us to share our messages and campaigns in an effective way. Research tells us that people are far more likely to trust information from a peer rather than an outside expert, so community volunteering vastly increases the impact of our campaigns.

Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.

Advocates are a crucial voice in their own community. They ensure that our campaign messages are spread far and wide. They provide a strong vegan presence in local communities.

What does the Advocate role involve?

Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.

You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.

Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.

When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.

What training and support is available?

You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.

What skills would be useful in doing this role?

• The ability to stay motivated in order to achieve the best possible outcomes
• Good email etiquette, responding in a timely manner
• Committed to veganism and the mission of The Vegan Society
• Ability to stay calm if confronted with differing opinions or challenges
• A good communicator, with the ability to be persuasive
• Confident in communicating with people from a range of backgrounds
• Experience of campaigning
• Any experience in talking with members of the public through customer/public service would be helpful
• Awareness of current affairs, especially those that relate to veganism
• Regular availability and a willingness to stay committed to actions
• Good team player

How much time do I need to invest? 

For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.

About Pain

Concern Pain Concern is a charity providing information and support to people with pain and those who care for them, whether family, friends or healthcare professionals. Visit our website to find out more about what we do, including our Airing Pain radio programme, Pain Matters magazine, information helpline, community pain education sessions and our research and campaigning work. 

All pain is unpleasant, but for the 7.8 million people in the UK living with long-term pain it is a part of everyday life. It diminishes quality of life more than any other condition, leading often to loss of work, depression and disability. Anyone at any age can develop persistent pain and you will very probably know somebody affected. Although there is usually no cure, people who receive the appropriate treatment, information and support can manage their condition effectively with life changing results

Role purpose

The treasurer acts as a trustee of the charity, with additional responsibilities for overseeing the charities funds. Day to day bookkeeping is carried out in the office by the charity’s accounts clerks, using a Sage accounting package. Please note that for safeguarding purposes, the successful applicant will be required to undertake a PVG check. The cost of which will be covered by Pain Concern. This role reports into the Board of Trustees and works closely with the Charity’s Chair.

What you would be doing

• To monitor the financial administration of the charity and report to the board of trustees at regular (monthly) intervals.

• Overseeing the preparation of the accounts and annual financial statements.
• Leading the board in its duty to ensure that the financial accounts are kept in line with regulatory requirements and reports are filed with OSCR and Companies House.

• Leading in the development and implementation of charity’s reserves policies. • Overseeing the financial controls and adherence to systems.

• Acting as a counter signatory on cheques and online payments. • Board‐level liaison with the external scrutiniser of the accounts.

• Complete Trustee Induction training

• Complete Safeguarding training for Trustees

• Respond in a timely manner to trustee business conducted by email and attend any ad-hoc meetings (appropriate notice given)

Is this role right for me?

We are looking for an individual who possesses some, or all of the experiences, skills and qualities listed below:

• Lived experience/interest in chronic pain or chronic conditions

• Qualifications in either accountancy, finance and/or business studies.

• Experience in an accountancy role

• Ability to handle sensitive information with confidentiality and professionalism.

• A working understanding of IT, Microsoft Office and Microsoft Teams Commitment and location

• Attend 1-2hr online evening meetings 4-6 times per year

• Volunteer from your own location

Benefits to you

• Opportunity to meet new people

• Experience volunteering as part of a friendly team

• Satisfaction of supporting a valuable service in the community

How do I apply?

Please complete the application form on our website

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

Activity Alliance looking for a Chair and three new Trustees who will add value to the charity and exciting journey ahead. You will bring your expertise and/or lived experience to drive meaningful change for disabled people. Two Trustees will be Board-appointed, and one will be Member-appointed. Their start times will vary. We are pleased that you are interested in joining us to work towards our vision and thank you for your interest.

The key responsibilities of the Chair will be:

• Provide visionary leadership to the Board of Trustees, ensuring that Activity Alliance fulfils its mission and objectives.
• Foster a culture of continuous improvement and innovation within  the organisation.
• Oversee the governance framework, ensuring compliance with legal and regulatory requirements.
• Lead the Board in monitoring organisational performance and  ensuring effective risk management. 
• Act as an ambassador for Activity Alliance, promoting our vision and mission. This includes being a spokesperson for the charity with the media and at events.
• Champion the voices of disabled people, advocating for change and influencing policy and decision-making at the  highest levels.
• Build and maintain strong relationships with key stakeholders, including partners, funders, and government bodies.

The key responsibilities of the Trustees will be:

• Have outstanding commitment to Activity Alliance with a strong understanding of the organisation’s values as well as of the Nolan Seven Principles of Public Life.
• Contribute actively to the Board of Trustees role in giving strategic direction to the organisation, setting overall  policy, defining goals, setting targets, and evaluating performance against agreed targets. 
• Ensure that the organisation complies with its governing documents, charity law, company law and any other relevant legislation or regulations. 
• Safeguard the reputation and values of the organisation. 
• Represent the organisation at functions and meetings when appropriate, and act as an ambassador for Activity Alliance.

Currently, we are particularly interested in recruiting Trustees with understanding, skills, and/or experience in one or more  of the following areas: 

• Legal 
• Commercial and corporate affairs 
• Income generation 
• Application of AI and technology

The posts are for an initial term of up to three years, which may be extended for two further terms of three years.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Job description

Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.

The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Apart from writing proposals, you will also be reviewing and editing previously written content wherever necessary.
• Working with other team members to produce bid responses and writings
• Helps in writing funding applications for the varied projects that we run in order to meet our organisational objectives.
• Also helps in presentations and all supporting documentation.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• You must be based in the UK
• You will need to have good written skills
• Able to write effective, concise and compelling content
• You will be self-starting and willing to research and look for new funding opportunities that match our aims and objectives;
• Ability to work on tight deadlines
• Well organized, proactive and able to deliver tasks efficiently.
• Able to speak confidently with a variety of stakeholders.
• Good time-management skills.
• Proficiency in Microsoft Word and excel.
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.

The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).

Please note that this is a volunteering unpaid role.

Job Types: Part-time, Volunteer

Benefits: Work from home

Experience:

• Technical Writing: 2 years (preferred)

Work Location: Remote

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

As a Data Protection Officer (DPO), you will be responsible for ensuring that Roots Academy complies with data protection laws and best practices. You will oversee data security policies, advise on compliance matters, and support teams in handling personal data responsibly. Your role is key in ensuring the organisation meets legal requirements and protects sensitive information.

Key tasks

• Compliance & Advisory
  • Ensure compliance with data protection regulations, including GDPR and other relevant laws.
  • Advise the Governance Lead and wider team on data protection policies and best practices.
  • Serve as the main point of contact for data protection queries and external regulators if required.
• Policy & Process Development
  • Develop and maintain data protection policies, privacy notices, and consent forms.
  • Ensure policies align with legal requirements and organisational needs.
  • Regularly review and update policies in response to regulatory changes.
• Training & Awareness
  • Provide training sessions for staff and volunteers on data protection principles and responsibilities.
  • Raise awareness about data security risks and how to mitigate them.
  • Develop guidance materials for teams handling personal data.
• Data Security & Risk Management
  • Support the organisation in identifying and mitigating data protection risks.
  • Conduct regular audits to assess data handling processes and compliance.
  • Assist teams in responding to data breaches, ensuring proper reporting and corrective actions.
• Record-Keeping & Documentation
  • Maintain records of data processing activities and ensure they are up to date.
  • Assist with data subject requests (e.g., access, rectification, and deletion requests).
  • Work with relevant teams to ensure secure data storage and handling.
• Third-Party Management
  • Assess and monitor the data protection practices of suppliers, contractors, and external partners.
  • Review contracts with third-party vendors to ensure appropriate data processing clauses and agreements are in place.
  • Work with legal and procurement teams to ensure compliance with GDPR and organisational policies when engaging external providers.

What we’re looking for

• Knowledge of data protection laws, particularly GDPR.
• Experience in data compliance, governance, or legal advisory roles.
• Strong organisational and problem-solving skills.
• Ability to communicate complex regulations in an accessible manner.
• Experience with risk management and security best practices (desirable but not essential).

What we have to offer

• Be part of a dedicated team of 90+ volunteers across the UK.
• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

About Roots Academy

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2000 students across the UK & Canada.

Role Summary

The HR Lead will be the focal point for all HR tasks in Canada. This will include supporting the Canada team with recruitment, maintaining HR files, keeping accurate records in line with compliance requirements, issuing volunteer agreements, and ensuring the Canada team are compliant with Canadian employment law.  

Key tasks

• Recruitment – supporting with role descriptions, advertising positions, arranging interviews and onboarding new starters.
• Compliance and employment law – requesting IDs and other documentation as required, supporting with training requirements, and advising the leadership team on best practice.
• HR Admin – managing the contracting / volunteer agreement process, ensuring personnel files are kept up to date and accurate record keeping of all HR files.

What we’re looking for

• Prior experience in an HR role, HR qualification would be a bonus
• Strong interpersonal skills, and the ability to be diplomatic
• Understanding of the importance of confidentiality
• Experience handing sensitive information desired but not essential
• Strong understanding of the Muslim Community in Canada, and belief in Roots Academy’s vision

What we have to offer

• Contribute to a growing organisation that educates and empowers the Muslim community.
• Access to in-house tarbiyah sessions to develop your deen.
• Receive continuous rewards for facilitating Islamic education through Roots Academy.

Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

The Student Publication Association (SPA) is recruiting charity trustees to assist its work in advancing the education of student journalists across the United Kingdom and the Republic of Ireland.

As a small, student-led charity, we support more than 330 member publications around the UK and Republic of Ireland, offering advice, training, and recognition at both our regional and national awards.

Our trustee board plays a vital role in our governance, ensuring that we remain within the boundaries of charity law, protecting the charity’s long-term stability, and supporting our student executives.

For this round of applications, we are particularly keen to hear from applicants with expertise relevant to the journalism industry.

No previous experience in journalism or as a charity trustee is required — but we do ask that you share our commitment to the advancement of student journalism.

We strongly encourage candidates from diverse backgrounds to apply. This includes, but isn’t limited to BAME, LGBTQI+, disabled, and care-experienced communities.

About The Role

As a small volunteer-run charity, we anticipate the role would take up an average of 1-2 hours a week, although this may increase during busier periods for the SPA, such as around our annual national conference (SPANC).

As a trustee, you will be a collaborative and supportive team player who will:

• Attend monthly oversight meetings with the executive committee and other trustees;
• Attend other meetings and 1-2-1s as needed on an ad hoc basis;
• Offer guidance and support to the executive committee throughout the year to help them achieve their goals, particularly in your area of expertise;
• Ensure that the charity is carrying out its core purpose, that resources are managed responsibly, and that activities comply with our governing documents;
• Support the delivery of our national conference, including attendance at the weekend itself during the Easter university holidays;
• Where possible, attend our induction day, for new executive members each year.

This is a volunteer role, but all reasonable expenses will be covered. The term for these appointments will be three years.

You will be part of a trustee board of ten people; four elected trustees, four appointed trustees, and two ex-officio trustees from our student-led executive committee.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook. In this role you will be: • Managing group membership – authorising Requests to Join. • Creating a warm and welcoming environment. • Supporting group conversations. • Working with a Volunteer Moderator Team to create engaging content for the Group. • Ensuring House Rules are followed and content is appropriate. What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. •  A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.

Location

Region

• Wales

Home based

• This role is home based

Additional location information

• Blaenau Gwent, Bridgend, Caerphilly, Cardiff, Ceredigion, Torfaen, Glamorgan, Newport, Merthyr Tydfil, Monmouthshire, Rhondda Cynon Taff

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

As the Charity continues to grow, with a focus on developing commercial branches and advancing our charitable branches, we are seeking an experienced Solicitor who has experience in Charity Law. This individual would report directly to our General Counsel, volunteering on an ad-hoc basis to provide legal advice, guidance and support to the Charity. We are asking for, on average, 2 hours per week of support.

Responsibilities 

• Liaise with the General Counsel and team of Paralegals to ensure timely completion of required actions, within mutually agreed timeframes, to support the growth of the Charity.
• Provide key support to the General Counsel, presenting comprehensive legal advice and support to the CEO and Board of Directors/Trustees around key legal issues presented to the Charity.
• Support the development of long-term strategies, including supporting the advancement of the Charity, and any commercial subsidiaries.
• Where appropriate, develop and lead legal training.
• Prepare documents, evidence, arguments and identify legal precedents that can be used to justify the organisation's decisions and actions.
• Act as a point of contact to the organisation in relation to any legal matters or action.
• Support keeping the organisation up to date and informed of new and existing laws and regulations that are applicable to our operations and industry.

Skills 

• Be a qualified solicitor or recognised legal professional, with recent experience in providing legal advice and support to charities or companies in the UK.
• Experience as a solicitor or legal professional within the non-profit/charity sector is essential.
• Possess detailed knowledge of specific laws and regulations pertaining to the industry that Youth4Youth works in, as well as local laws within the United Kingdom.
• Ability to interpret and convey complex legal information in an understandable format.
• Public speaking skills and the ability to present and defend legal arguments.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.