Training Officer Jobs
The postholder will be experienced, skilled and knowledgeable, with an essential interest in and experience of working with migrant and refugee clients with complex needs; and the post would suit someone with previous experience in the migration or advice sectors who is interested in working with a mixed caseload that includes needs around destitution, homelessness, immigration and NRPF issues. We actively welcome applications from those with lived and relevant experience.
The post holder will assess, prioritise and triage new enquiries and referrals and allocate cases as appropriate within the generalist team. You will also carry your own caseload and provide one-to-one generalist advice, casework and practical support to migrant and refugee clients on
issues including immigration status, housing & homelessness, welfare benefits, asylum support, community care and destitution; as well as signposting and referring to internal and external local services including support groups, wellbeing activities, digital inclusion, ESOL, training and employability.
You will oversee our phone and email advice provision and organise and take part in the weekly advice rota. You will administer our destitution hardship grants and liaise closely with our food bank staff in relation to destitute clients in need of food bank support. You will attend and participate in local migrant sector meetings and networks as appropriate and, along with all staff and volunteers, you will have responsibility for identifying and raising any safeguarding concerns. You will jointly oversee and supervise casework volunteers and provide support and advice to our current generalist caseworker where needed.
The advice & casework team supports clients holistically on a range of different matters and our core caseload includes refugees, asylum seekers, those with NRPF, complex EUSS cases, spousal visas and undocumented migrants. Many of those we work with are homeless or precariously housed, destitute, and/or struggling to access support through statutory services for mental health, housing, welfare benefits and children’s services. The balance of time spent between different client groups and cases will need to be responsive to the ongoing demographic changes we see in the city and region, and the post holder will be expected to provide casework management and co-ordination of relevant services, liaising closely with other providers and with interpreters.
You will work as part of a small, supportive team that currently includes one other f/t generalist caseworker, one f/t immigration caseworker and a number of active casework support volunteers. The wider frontline staff team includes four refugee resettlement caseworkers; our group work facilitator; a skills & employability caseworker; an ESOL tutor; a food bank co-ordinator; and a volunteer co-ordinator.
Regular supervision and support and in-house and on-the-job training will be provided, as well as external training on specific issues where needed. However you will need to be ready to step immediately into a busy advice environment with the necessary confidence, skills and knowledge to begin to deliver advice and casework and take over an existing caseload.
On rare occasions you might be required to work out of hours where there are emergencies or if and when there are new arrivals in need of immediate support.
Postholders will need to have the right to work in the UK.
supporting refugees, asylum seekers and those with no recourse to public funds
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. Drinkaware is the UK’s leading alcohol charity with a vision of ‘Working together to reduce alcohol harm across the UK’. We use our expertise to give government, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. We deliver public-facing campaigns and digital services, information and guidance, evidence-led advice to governments and industry, and independent research, consumer insight and evaluation.
About the role
The role leads the delivery of our social media strategy and supports our Creative Content Lead to deliver Drinkaware’s multimedia content strategy. The role is key in ensuring that the public can make conscious, informed choices about alcohol and can find help if they need it. The key focus of this role will be developing and growing our social media channels (Facebook, Instagram, X and LinkedIn). It will suit a creative, thoughtful digital producer who is able to successfully adapt difficult and nuanced messages for our key audience groups. Outside of social media, this role will be responsible for producing new multimedia content for other channels and making sure that existing digital content is up to date, accurate and engaging, to promote our brand and information through social and digital channels and to protect us from repetitional damage.
Main Duties and Responsibilities
- Lead Social Media
- Manage, develop and grow Drinkaware’s social media channels, including community management and maximising engagement across channels
- Plan, develop and schedule social media content in line with our content planning cycle
- Proactively develop new content ideas that amplify activity happening across the company and tap into relevant conversations (e.g. Alcohol Awareness Week).
- Monitor social channels for reactive engagement opportunities and to flag any reputational risks emerging on socials
- Work with Creative Content Lead to develop the Drinkaware social media strategy and plan, including KPIs, ensuring it meets our content strategy objectives
- Proactively stay ahead of social media trends and ensure our channels are affectively developed and maintained
- Develop and manage a small group of influencers to support the work of Drinkaware
- Build relationships with specific audiences through community management across channels, which includes finding advocates/case studies for Drinkaware
Content creation
- Create content for our social media channels
- Confident planning in video content into social plans to garner maximum engagement
- Experienced in filming content and editing into engaging and informative content which conveys the key message in an accessible way
- Familiar with different files and formats/dimensions across social channels
- Commission and manage agencies to produce digital content as required, including animations, photography and video
Contribute
- Work closely with the Creative Content Lead to support the creation of website content and email marketing, ensuring this feeds directly into the overarching content strategy.
- Ensure the website content is accurate and up to date
- Constantly work to improve the website for our audience (users)
- Working with the Digital team to make changes to the website based on data, audience (UX) and expert research to improve accessibility, search engine optimisation (SEO) and the connection our audiences.
Tone of voice
- Become expert in the Drinkaware Tone of voice, so you can advise others and spot errors
- Support the Creative Content Lead in embedding the Tone of voice across Drinkaware
About you
- Substantial experience in a social media delivery role
- Knowledge and understanding of social media and how to optimise each channel
- A track record of creating and delivering content across a range of channels, including Twitter, Facebook, Instagram and LinkedIn
- Experience of advocating
Essential Criteria / Key Skills
- Excellent writing skills
- A keen eye for detail and strong proof-reading skills
- Experience using CMS platforms
- Good understanding of brand and tone of voice and the opportunities and risks posed by them
- Experience of managing social media accounts
- Experience of adapting content for different audiences and channels
- Experience of creating content for social media
- High level of content creation skills using Adobe programmes and Canva
- Highly organised, being able to keep track of several different pieces of work at one time.
- Video editing skills
- Confidence working individually and as part of a team
Desirable Criteria
- Experience of managing complex sign off processes
- Experience of or interest in the charity sector
- Experience of developing animations, infographics and engaging visuals
Working with us:
Our Drinkaware staff team is friendly, professional and inclusive. We care about what we do and how we work together and bring our values to life. Drinkaware invests in staff development through regular one to one meetings, a generous individual training budget, teatime tutorials and staff awaydays, and an annual learning and wellbeing grant. Drinkaware’s current benefits include:
- Competitive salaries
- 30 days leave (plus Bank Holidays)
- Bupa Healthcare Plan
- Matched company pension scheme
- Life assurance cover
- Company sick pay
- Training and development opportunities
- Learning & wellbeing grant
- Employee assistance programme
- Season ticket loan
- Perks and discount platform
Hybrid Working Model
At Drinkaware we currently operate a hybrid model with colleagues working a minimum of two days per week in our Moorgate office and the remainder remotely.
To apply
Please submit your CV along with a brief supporting statement of no more than 500 words, telling us why you want to work with us, what you bring to the role, and how you meet the skill and capability criteria listed in the job description.
For further information please refer to the job description and our applicant privacy policy and read more about Drinkaware on our website.
Drinkaware reserves the right to assess candidates as they apply and arrange interviews ahead of the published closing date, so early application is recommended. Interviews may be carried out on Teams or in person at our Moorgate offices.
Closing date: Monday 16 September 2023
Preliminary interviews (virtual): w/c 23 September 2024
Second interviews (at our Moorgate offices): w/c 30 September 2024
Drinkaware is committed to equality and diversity and welcomes applications from all backgrounds and sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
This role is an expansion of our employment pathway and will be our first dedicated employment coach for our students.
PiP has developed a unique reputation for our experience and quality of employment support for adults with learning disabilities. This has led to an increased number of referrals with a focus on employment, an expansion of our in-house social enterprise capacity, and more employers keen to work alongside us to diversify their staff base.
PiP is keen to respond to and meet this demand. This role for us is the next step in doing so, allowing us to increase our job coaching capacity and providing more dedicated resource for students on their employment journey. As to date our coaching has been delivered across our existing staff team.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.
What You’ll Need
- Working with people with learning disabilities, or a similar client group
- Experience of training, education, or employment support delivery
- Experience of job coaching or supporting work placements
- Understanding of and commitment to a person-centred approach
- An understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses
- Able to establish, develop and maintain constructive and professional relationships, both internal and external, with a wide variety of professional and carers
- Evidenced experience of success in building strong and positive relationships with a variety of people and organisations
What We Offer:
· The salary for this role is circa £29,500 dependent on experience with incremental pay progression.
You'll get 25 days holiday + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
· An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
· We offer a travel subsidy of up to £7.50 per day to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· It's an early finish on Fridays - we close once all students leave around 4pm.
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and social-generally during work hours and they are optional.
· We offer a cycle-to-work scheme and other staff discounts
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: September 13th 2024
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
THE IMPACT YOU WILL HAVE
We are in a sound financial position – at the high end of our reserve’s policy – but are constantly aware of the challenges that face us such as cost of living etc. As a result, we are looking to scale our operations sustainably over the next few years. Your steer in that process will be vital as we strive to make an even bigger positive impact in the lives of those affected by missing.
You will be responsible for the financial management and strategic financial overview of the Charity. You will contribute to the corporate needs and development of the charity, with advice and input grounded in sound financial strategy and legal principles. You will maintain effective management systems and controls to safeguard the financial integrity of the charity and ensure that all departments are promptly and accurately informed about their financial performance and fulfil the role of Company Secretary.
Key projects you can expect to work on this year include investment in the future growth of the charity; and the procurement of new central systems software including finance software fit for a growing charity.
ABOUT YOU
We’re looking for an experienced finance leader and a team player who is highly analytical, systematic and a great communicator. You’ll enjoy working organisation-wide and having input to strategic decisions. You’re a collaborator with a sense of purpose, who enjoys driving forward new finance projects, problem solving and enabling others. If you’re looking for a varied, challenging and rewarding role, where you can have genuine impact which benefits others in meaningful ways, then we’d love to hear from you.
You will have:
- Worked as a Finance Director in a similar size and/or larger organisation.
- Experience of strategic financial planning including budget cashflow preparation and offering support to non-financial staff with budgetary responsibility.
- Acted in the role of Company Secretary.
- Qualified chartered accountant or management accountant (FCA, ACCA, CIMA etc).
- Proficiency in the use of finance software systems and related software.
- Knowledge of charity accounting standards, best practice financial management and key issues facing the sector i.e., SORP
WHY WORK FOR MISSING PEOPLE?
Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.
HOW TO APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, and a letter from the Chief Executive Officer. We look forward to receiving your application.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing date: 23:59 on 8th September 2024. We reserve the right to close the vacancy early in the event of a very large number of applications, so Apply Now!
Interviews: 18th or 19th September 2024
Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo)
Job Type: Part time, 21 hours per week. Flexible Working considered.
Contract Type: Permanent
Salary: £70,000 - 75,000 per annum pro rata
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service*, Company pension contribution, Life insurance (3 x salary) *, Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loans*, Additional maternity pay and leave*, Additional paternity pay*, Additional sick pay* *available after probation period passed
You may also have experience in the following: Chief Financial Officer, Charity finance, Financial Controller, Finance Manager, , Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Nonprofit Finance, etc
REF-216 228
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16 – 25 years old. Our educational approach focuses on the individual at all times.
We are thrilled to invite a passionate Lecturer / Post 16 teacher to join our innovative and nurturing education community on a 1 year Maternity Cover.
Location: CONEL College, N15 4FY (Tottenham, London)
Salary: Circa £36,000
Type: Maternity Cover, full time (37.5 hours per week)
Start date for role: October half term 2024
Ending date for role: October half term 2025
Why join us?
- Term time only role and paid across 52 weeks
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider transdisciplinary team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Annual staff recognition awards.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- A wide range of wellness programmes including: virtual yoga & zumba classes, running club, art & cooking classes online.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
About Ambitious College:
At Ambitious College, we are on a mission to empower learners with diverse needs to achieve their fullest potential. We believe that every young person attending Ambitious College deserves a fulfilling, happy and rewarding life. Our educational approach focuses on the individual at all times. Our learners, numbering up to 10 per class, are remarkable individuals who are mostly pre-verbal or rely on assistive communication systems to express their thoughts and needs.
About the role:
As a Lecturer with us, you'll play a pivotal role in delivering creative and person-centered lessons. Your teaching will revolve around our unique learners who are currently engaged with the pre-entry national curriculum framework. Within this framework, you'll have the opportunity to embed functional Math and English skills seamlessly throughout the curriculum.
Your role as a Lecturer:
- Provide excellent delivery, teaching and course leadership to learners across Ambitious College
- Safeguard and promote the welfare of the young people we support
- Work with learners to ensure they receive a service that delivers the outcomes specified in their individualised learning, person-centred plans
- Prepare and deliver schemes of work, lesson plans, assignments and assessments in line with departmental and awarding body requirements
- Work collaboratively with allied health professionals as part of a trans-disciplinary team
Closing Date for role: Sunday 8th of September 2024
Interview date: Tuesday 17th and Wednesday 18th of September 2024
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options – Office 3 days / 2 work from home.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to come of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grown big.
We’re a global change-making group. The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help to share a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 13th September 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply:
Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:
1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?
2. What interests you about working in the charity sector?
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team.
Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.
The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.
The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.
Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.
Employees of the University have access to a wide range of staff benefits including:
• Annual leave of 34 days, plus 5 public holidays
• Financial contribution to relocation
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
• A range of wellbeing initiatives including membership of Peppy, a health application that connects staff to expert practitioners and personalized support on health matters
Further information and informal enquiries may be directed to Veryan Vere Hodge, Senior Development Manager, Trusts and Foundations.
Applications are particularly welcome from Black, Asian and Minority Ethnic (BAME) backgrounds, and other protected characteristics who are under-represented in professional posts at the University.
Equality, diversity and inclusion are at the heart of the St Andrews experience and form a central pillar of the University Strategy. We strive to create a fair and inclusive culture demonstrated through our commitment to diversity awards (Athena Swan, Carer Positive, LGBT Charter and Race Charters). We celebrate diversity by promoting profiles of BAME, LGBTIQ+ staff and supporting networks including the Staff BAME Network; Staff with Disabilities Network; Staff LGBTIQ+ Network; and the Staff Parents & Carers Network.
This role is not eligible for visa sponsorship. Information on other visa options is available on the Gov website or by contacting our HR Immigration Team.
Closing Date: 13 September 2024.
We encourage applicants to apply online however if you are unable to do this, please call for an application pack.
Please quote ref: AD2735NK
The University of St Andrews is a charity registered in Scotland (No SC013532).
We are looking for an experienced, confident and organised professional to support the Diocesan Safeguarding Advisor with our safeguarding function and team.
Through the implementation of newly agreed plans in each of our regional Deaneries, the Diocese is, like the Church of England, undergoing a period of transformational change. The need to retain and develop our safeguarding practices and processes at the heart of these changes is key. To do this you will be approachable and adept at communicating sensitively and professionally with people at all levels and from all walks of life, including parish members, staff, clergy and volunteers. At the same time, you will have the gravitas and professionalism necessary to inspire confidence in others, and to achieve results.
The ADSO will be a key member of our safeguarding team, promoting best practice in all matters relating to safeguarding in the diocese. This will include supporting parishes, clergy, and Cathedral staff. The ADSO will have a portfolio of casework and risk management.
This is an interesting opportunity for the right person who has a relevant safeguarding background, to grow and develop in a complex, challenging and undoubtedly rewarding work environment.
At the Diocese of Truro, we really value work-life balance and employee wellbeing, have a friendly and supportive working environment and are committed to encouraging your development. We offer benefits to such as a range of wellbeing activities, flexible working, up to 26 days leave and a Pension Scheme with 9-15% employer contribution. Find out more here about working for us: Working with us - See our vacancies - Truro Diocese : Truro Diocese
To apply and for more information please visit the Pathways recruitment site. Sorry, we do not accept CVs. Please note that whilst some home working is permitted this role cannot be done remotely and we do not pay staff to commute from outside Cornwall.
SAFEGUARDING - EVERYONE MATTERS - EVERYONE’S RESPONSIBILITY
The Diocese of Truro strives to be trauma informed, and is committed to developing safer policies, cultures, and practices.
The client requests no contact from agencies or media sales.
Permanent, full-time
Based in Greenford/Lido West Ealing
Salary: £35,000
We are seeking an Information and Advice Manager who will develop, manage and be responsible for effective delivery of the service.
About the Service
Age UK Ealing information and Advice Services is one of the most important services the organisation provides, enabling and supporting older people in Ealing to live healthy and independent lives.
The service provides a helpline 9.30 am to 4.30 pm 5 days a week providing information advice and guidance to older people, their families, their carers, adult carers and people with long term health conditions.
Key Responsibilities
Some of the key responsibilities in this role include:
- Managing the team of the information and advice service
- Managing and maintaining a caseload of clients
- Ensuring the effective delivery of the service so that is meets targets and funder requirements
- Ensuring compliance with requirements of the relevant quality standards (QAS and IAQP)
- Managing network/liaison with other local key stakeholders and organisations
Who we are looking for
We are looking for someone with experience managing a quality assured Information and Advice service, including internal case reviews and Independent File Reviews.
You will have experiencing supervising and/or supporting staff to give quality advice or information to clients.
You will also have experience in Partnership working.
Ideally you will have experience working with very vulnerable people.
This role is office-based with some community activities in the borough of Ealing. The role is Monday to Friday 9.30am - 4.30pm.
For further details on the position, please refer to the Job Description attached.
How to Apply
Interested candidates are invited to submit their CV together with a supporting statement explaining why they are suitable for this role.
Your CV should be no more than 3 sides of A4 paper, and the supporting statement should be no more than 2 sides of A4 paper.
Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Monitoring Form.
This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check and references.
Closing date: Monday 15th September 2024
Interviews: Tuesday 24th September 2024
Only shortlisted candidates will be notified.
Equal Opportunity Employer: Age UK Ealing strives to be an Equal Opportunities employer. Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing, and requires all staff and volunteers to share this commitment.
Applications without a supporting statement will not be considered.
Our MISSION is to promote the wellbeing of all older people in Ealing and empower them to achieve full quality of life.
The client requests no contact from agencies or media sales.
Due Diligence and Research Officer
Advancement
Full-time
Permanent
£33,368 per annum
Application deadline: 9am on Monday 2 September 2024
About the role:
The British Museum has built a reputable prospect research function which supports both Advancement and the Museum's wider management. Our research strategically harnesses information and data to drive fundraising decisions. We ensure we have the right tools, skills and networking that supports the Museum with its mission. Our internal service also includes the provision of non-philanthropic research for Trustee Business and other Museum departments.
Our research is regularly audited and designed to adhere to recommendations set out by The National Audit Office, and numerous internal policies and financial controls. As with any function, the processes in place are reviewed regularly to ensure we remain effective and compliant.
This post will focus on providing the Museum with exceptional due diligence reports. It will play a key role in supporting the work of the Advancement Operations Team.
The successful candidate will combine excellent interpersonal skills, exceptional research and prospecting skills, with a high level of accuracy and detail.
Key areas of responsibility:
- To take primary responsibility for Due Diligence for the department, including requests from senior leadership, ensuring the best possible standards are achieved.
- To provide briefing notes for key events (such as dinners) and support with researching prospects and donors for key stakeholders across the Museum.
- To champion use of the CRM database (Raiser's Edge) - taking primary responsibility for improving prospect and donor data, maintaining exceptional accuracy in the Prospect module and Notes tab on the Raiser's Edge database as well as monitor supporter data and ensure that supporters are appropriately canvassed, working with the Database Manager to devise technical solutions.
- To play an active role in ensuring supporter data compliance in accordance to the regulations specified in UK GDPR and The Fundraising Regulator.
- To assist in the training and supervision of new staff and volunteers within Advancement.
- Play an active role in greeting guests at Museum evening and breakfast events as necessary and where necessary attend events outside of general working hours (time off in lieu will be given).
- To deputise for the Research and Fundraising Priorities Manager.
Please refer to the job description for further information.
About you:
- Educated to A-level or equivalent.
- Experience as a Due Diligence Research Assistant/ Data Assistant.
- Full IT literacy, understanding of CRM databases and of the General Data Protection Regulation and Fundraising Code of Practice.
- Experience in conducting Prospect Research and Due Diligence screening and working at a charity or not for profit organisation.
- Excellent analytical and research skills with the ability to read and analyse a significant amount of data.
- Strong attention to detail, able to multi-task and improve tasks and procedures.
- Ability to work proactively and methodically to deadlines, independently or as part of a team, calm and patiently, and work out of hours (time off in lieu will be given).
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Primary function of the role
The primary function of the Finance & Operations Director is to manage the operational, financial and legal aspects of The Big House. The role works alongside the CEO/Artistic Director and Board of Trustees to oversee the strategic, business and financial management of the organisation, whilst also being responsible for HR and administrative processes.
The Finance & Operations Director is a pivotal role within the organisation, and so The Big House is looking for a proactive leader who can support a busy and thriving charity.
Terms: Permanent- full time - 35 hours per week (excluding breaks).
Salary: £45,000 - £55,000 plus 5% pension contribution
Annual Leave: 21 days + Bank Holidays plus days in between Christmas and New Year (discretionary). The Big House grants an additional day of annual per year of service, up to a maximum of five additional days.
Hours: Usual working hours are 9.30am - 5.30pm, Monday to Friday.
Some out of hours working may be required on evenings and weekends (The Big House operates a Time off in Lieu policy where possible and practical).
For more information, and full job description, please visit our website
Closing date for applications: 12pm, Thursday 5 September 2024
First Round Interview Dates: WC 9 September 2024
Start date: ASAP / depending on notice period.
Our work
Our Consultancy Team has an excellent reputation in the social sector. The projects we deliver are diverse in their size and scale, but fall into three main categories:
· Mixed methods evaluation: supporting organisations to help them understand their impact and assess where value is created. We are also experienced in more developmental approaches to evaluation, helping organisations learn and adapt in real time.
· Social research: exploring social issues affecting people and communities in greater depth.
· Learning partnerships: supporting organisations with a more structural learning approach tailored to their context and culture. This can include long-term relationships over several years, as well as shorter more strategic advice.
Alongside or track record and expertise in place-based change and in large, complex programmes of change in places, we work across many policy and practice areas. We have particular expertise around youth social action and safety, systemic approaches, and using participatory, equity-driven approaches.
Our clients
Our clients are charities, local and regional government bodies and funders. Current and recent examples include The National Lottery Community Fund, BBC Children in Need, the Health Foundation, Youth Endowment Fund, Right to Succeed, and a range of local and regional government bodies including the London Mayor's Office and several London borough councils.
What to expect
You will work on a variety of projects and tasks, working with other consultants in our team to help a range of organisations with their research and evaluation needs. Your work will be varied and will depend on the needs of our clients; an opportunity to gain a flexible skillset in research and evaluation as well as build your knowledge of the non-profit sector and public sector.
This could look like:
• Training community researchers to explore the impact of a Social Housing Association’s community development project through the voice of residents.
• Visiting organisations across the UK to understand how they shared power with children and young people through youth social action funding.
• Working with government in London to understand how services for girls and young women at risk of exploitation or violence can coordinate better.
• Working with local coalitions up and down England who are pioneering new approaches to reducing homelessness, helping them learn and develop their work.
Junior Researcher and Researcher roles
A Junior Researcher position is for candidates who can demonstrate an enthusiasm for research but may be looking for an opportunity to build their experience and training. For example, you may have studied research methods but have less applied experience, or, you may have some applied experience, but you have never studied research methods.
A Researcher position is for candidates with at least 1-2 years of professional experience, especially in a research context. We welcome candidates who have worked in any sector, as long as you can demonstrate that you have relevant experience and alignment to our mission and values.
About you
You will be someone who:
· Shares our values and demonstrates them through their work.
· Is capable of building professional relationships with colleagues and partners.
· Manages their time effectively, capable of being flexible and adaptable.
· Is proactive about your professional growth and learning.
· Is great identifying challenges and good at problem solving.
· You will have relevant skills and experience. You may have gained this experience in an academic, professional or voluntary context.
We do not expect candidates to have all the experience described below, especially those applying for a Junior Researcher role.
Examples of relevant experience includes some of the following:
· Engaging with places and communities, working with people from diverse backgrounds.
· Conducting social research, which may include conducting literature reviews, conducting interviews, taking ethnographic approaches, coding qualitative data, designing surveys, summarising and visualising quantitative data.
· Conducting programme evaluations, which may include facilitating the design of a theory of change, designing an evaluation framework, or conducting an economic analysis (e.g., value for money, social return on investment).
· Creating polished outputs through a combination of excellent research skills and strong visual design skills.
Renaisi-TSIP encourages applicants from all backgrounds, including those with a disability. As a Disability Confident Employer, Renaisi-TSIP guarantee an interview to applicants with a disability who meet the essential criteria set out in the job description.
Job description
Duties and responsibilities
Conducting Research and Analysis
· Supporting with drafting research tools, evaluation frameworks and analysis plans.
· Undertaking qualitative research (for example, conducting interviews with client's staff or programme participants in different locations in the UK, conducting document reviews and facilitating focus groups).
· Undertaking quantitative research (for example, analysing survey results).
· Managing analysis processes (for example, creating coding frameworks or summarising data in Excel).
· Researchers only: Taking the lead with research coordination (for example, arranging interviews and fieldwork visits).
Supporting clients
Especially relevant to the Researcher role.
• Drafting sections of professional reports in MS Word and PowerPoint.
• Presenting findings to clients and facilitating learning workshops.
• Supporting with day-to-day client relationships, such as attending meeting clients to give project updates.
Company
• Contribute to organisational learning, for example through internal initiatives such as sustainability or equitable evaluation.
• Promoting the image of Renaisi-TSIP, which may include attending conferences, training, exhibitions and other events and preparing publicity material.
• Promote equal opportunities and cultural development.
• Carry out all duties in accordance with Renaisi-TSIP’s Equal Opportunities Policy.
Person Specification
Values and equalities
- Demonstrable commitment to the principles and practice of equal opportunities in employment
- Identify with the values and ethos of Renaisi-TSIP
Experience
- 1-2 years of relevant professional or academic experience
- Experience of analysing and synthesising complex information
- Experience of producing written work to a high standard
- Experience using Excel or a similar software package
- Experience of performing quantitative and qualitative research using a range of methods (for example, interviewing or running focus groups, handling and analysing quantitative datasets in Excel)
- Experiencing of working or volunteering in the social sector
Knowledge
- Knowledge of good research ethics
- Knowledge of quantitative and qualitative research methods
- Understanding of safeguarding policies and protocols
- Knowledge of the social sector, or a specific part of the sector e.g., youth work, health equity
Skills
- Able to communicate ideas and principles, effectively, clearly and in a variety of formats and mediums
- Able to establish positive working relationships with people from a range of professional disciplines
- Able to complete tasks to tight deadlines
- Able to prioritise and plan work
- Able to take responsibility for managing small research and evaluation projects
- Interpersonal skills and empathy for others
- Excellent IT skills
- Good analytical skills and critical thinking
- Descriptive analysis skills, including summarising and visualising data
- Knowledge and awareness of economic evaluation methods or inferential statistics
Qualifications
None are specifically required for this role, and we would rather see evidence of skills through experience and previous outputs.
The client requests no contact from agencies or media sales.
Project Officer – Behaviour Change & Engagement
England South
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4318)
Part-Time 22.5 hours per week – happy to talk flexible working
Contract: Fixed term until 31 July 2025 (with possibility of extension)
Base: Local Authority offices in Crawley and with the flexibility to work from home on days when not delivering activities in schools or the local community.
About the role
This is an exciting opportunity to join Sustrans, working in partnership with Crawley Borough Council Sustainability Team as a Project Officer, delivering active travel initiatives in schools across Crawley.
As the Project Officer, you will communicate confidently about walking, cycling and wheeling within school and communities in Crawley. You will be working closely with schools, enabling the pupils and families in the schools' surrounding area to leave their cars at home for the school journey.
You will engage with schools and communities across Crawley; developing and delivering activities and events in schools which promote and enable all forms of active travel to school, through practical skills, incentive programmes and classroom sessions.
Contributing to the objectives of Sustrans and Crawley Borough Council, you will promote the benefits of active travel.
You will build and manage internal and external relationships with key people such as school leadership teams, governors, parents and students.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans and provide training and support to the school and community champions enabling them to independently run events and initiatives about Active Travel.
About you
You should have experience of leading physical activities or behaviour change projects for children and young people and be experienced in the planning and delivery of these events.
With the ability to build relationships with ease across a wide range of people, you will be able to adapt your communication skills to the diverse audiences you will be engaging with.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 17 September 2024.
- Interviews will take place in via MS Teams on the 2nd or 3rd of October 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.
Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Bookmark Reading Charity is looking for a proactive and enthusiastic Marketing and Communications Executive to join our team. This role is ideal for someone who is passionate about marketing and wants to make a positive impact through their work. As the Marketing and Communications Executive, you will support the marketing team in a variety of tasks, from creating content and social media listening to assisting with PR, events and campaigns. You will provide general marketing support to other functions within the charity, helping to ensure our message reaches the right audiences.
Key Responsibilities:
Content Creation:
- Assist the Digital Marketing Executive in the creation of engaging content for various channels, including social media, newsletters, blogs, and website updates.
- Support the design and production of marketing materials, such as flyers, posters, and digital assets.
- Help develop and maintain a content calendar to ensure consistent and timely communication.
Design:
- Assist the Digital Marketing Manager in the scheduling and management of the Senior Visual Communications Officer’s design schedule
- Organise, feedback and manage marketing briefs that come into the Marketing team from multiple support functions
Social Media Management:
- As required, support the Digital Marketing Executive with Bookmark’s social media accounts by scheduling posts, monitoring engagement, and responding to comments and DM’s.
- Assist in creating social media campaigns that align with broader marketing objectives.
- Track and report on social media performance, providing insights to optimize future activities.
Email Marketing:
- Assist in the development and distribution of email campaigns, including newsletters, volunteer updates, and event promotions.
- Manage email lists and ensure data accuracy, adhering to GDPR guidelines.
- Monitor email campaign performance and suggest improvements based on analytics.
Event Support:
- Support the Volunteers team by helping plan and execute events, both virtual and in-person, aimed at volunteer recruitment, fundraising, and awareness-building.
- Assist with event logistics, including coordination with venues, vendors, and attendees.
- Support the promotion of events through various channels to maximize attendance and engagement.
Campaign Support:
- Assist in the planning and execution of marketing campaigns to drive volunteer sign-ups, donations, and brand awareness.
- Work with the team to develop campaign materials and track their effectiveness.
- Provide administrative support across projects and workstreams, such as managing campaign timelines, stakeholder communications, budgets, and reporting.
General Marketing Support:
- Provide day-to-day support to the marketing team, including managing enquiries, reports, updating databases, and maintaining records.
- Collaborate with other teams within the charity to ensure marketing efforts are aligned with overall objectives.
- Contribute to brainstorming sessions and bring fresh ideas to the table.
Person Specification:
Education:
- A degree in marketing, communications, media, or equivalent experience or qualifications will be considered.
Experience:
- Some experience in a marketing, communications, or related role (through internships, volunteer work, or previous employment at a similar level)
- Familiarity with marketing activity, management, content creation, social media and basic design tools (e.g., Canva, Adobe Spark).
- Experience in the charity or non-profit sector is beneficial but not mandatory.
Skills:
- Strong written and verbal communication skills, with a keen eye for detail.
- Creative thinking with the ability to generate ideas and solve problems.
- Good organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
- Basic understanding of digital marketing principles, including social media, email marketing, and content creation.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic familiarity with CRM systems or marketing tools.
Attributes:
- Passionate about literacy and education, and committed to Bookmark’s mission.
- Eager to learn, with a proactive approach to professional development.
- A team player who can collaborate effectively with colleagues and stakeholders.
- Flexible and adaptable, with a willingness to take on a variety of tasks.
- Effective time management, able to organise multiple work streams and projects.
The client requests no contact from agencies or media sales.
About the Role
Sense is recruiting for a Senior Database Officer to join our fantastic team in King’s Cross, London. This is a permanent, hybrid role, working one day a week in the office. The successful candidate will play a crucial role in meeting the department’s complex and varied data requirements. This is a high-energy varied role and the post holder will be expected to manage and push forward multiple work activities simultaneously. Your core focus will be delivering data selections and exports to all teams in the Supporter Engagement directorate as such, a solid working knowledge - and experience of the Raiser’s Edge is essential. This is an exciting time to be joining the team as we work towards moving over to Microsoft dynamics in March 2025 and the successful candidate will have a hand in shaping this work and support with the transition.
The main duties and responsibilities include:
- Working with the Data Manager and all Supporter Engagement teams, the post holder will ensure data selections are delivered accurately, cleanly and on time working to an agreed process
- Proactively liaise with supporter facing teams to ensure clarity regarding upcoming selections and potential overlaps between audience groups
- Use this knowledge to champion the supporter’s interests during the planning and development phases of any and all campaigns
- Working with customer teams, produce accurate inclusion queries to extract data.
- Understand and maintain accurate suppression queries to ensure our compliance with both our legal responsibilities and the best practices expected by our supporters.
- Manipulate data exports to ensure consistent formatting and structures before releasing the selection to our internal stakeholders
- Perform quality control tasks on data selections to ensure accuracy before releasing the selection to our internal stakeholders
To succeed in this role, you will have:
- Considerable experience of working with the Raiser’s Edge database with a demonstrable understanding of the single customer view
- Excellent understanding about how data can be used to drive a variety of disparate income streams with different audiences
- A track record of delivering multi segment data selections accurately and on time in a dynamic working environment
- A clear and demonstrable understanding of data protection regulations and other regulatory frameworks
- Sound understanding of direct marketing practices
- Experience of providing database training and documentation to users
- Excellent organisational skills with a logical and investigative approach to problem solving
- Excellent time management and co-ordination skills
- Experience manipulating and translating client requirements for data into a working technical framework with associated hierarchies and suppressions
For a full job description and person specification, please see the link below
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To Apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.