Training Manager Jobs

As part of a core team of Experience Executives, this role will provide excellent administrative support across the Organisation and ensure our stakeholders have a magical experience. In this busy and varied role, you will be responsible for being the first point on contact for stakeholders, data processing, income processing, the acknowledgement of support, the fulfilment of materials, and other administrative tasks.

Right now, more than 60,000 children in the UK have been diagnosed with a critical condition*, changing their lives and the lives of their families forever. For them, the joy of childhood is brought to an abrupt end with treatment plans, appointments and worry taking over. The power of a wish revives a childhood stolen by critical illness. It brings light and joy to children and their loved ones, leaving a profound and lasting impact on all their lives.

But Make-A-Wish UK can’t be that light for everyone. It takes a community of dedicated volunteers, supporters and donors to help these children feel like children again. We’re looking for people like you to contribute to our collective mission of granting a wish to every eligible child.

Make-A-Wish UK strives to be a magical, inclusive and inspiring place to work. You will be joining us at an exciting time as we launch our ambitious new strategy which will, ultimately, enable us to reach more children and young people who are eligible for a wish.

You can find the full job description for this role here.

Key Responsibilities:

• You will be supporting a wide range of stakeholders, dealing with enquires by phone, post, email, social media

• Supporting the coding and processing of Income

• Steward fundraisers, provide them with a magical experience that maximizes income

• Importing data into our CRM, Salesforce

• Ensuring supporters are thanked for their contributions

• Sending our Fundraising materials to supporters

  To be successful in this role, you will need:

• You will need to be highly organised

• Have the ability to juggle conflicting priorities

• Good understating of Excel

• Be creative

• Excellent customer service skills

• Experience of fast paced working environments

At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace. 

 The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.

 Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.

 Wondering what it means to be part of Make-A-Wish? Find out more.

As Head of Advocacy, you will lead the development and delivery of Medical Justice’s advocacy programme, drawing on our evidence of the harm caused by immigration detention, to secure lasting change through combinations of research, policy, parliamentary, and media work, as well as contribute to strategic litigation.

Reporting directly to the Director, you will lead our experienced team advocacy team, help develop our strategic objectives and shape our emerging Senior Management Team.

We particularly welcome applications from people with lived experience –

Support from Experts by Experience Employment Network 

Medical Justice is a member of the initiative so candidates with lived experience for our jobs can receive its support with reviewing covering letters, CVs, and interview preparation, as well as give encouraging and constructive feedback to applicants during and after the application process, subject to its volunteers’ availability.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please follow the link in the application pack to request support and they will confirm if they can match you with a mentor to support your application.

- see the Application Pack for more details.

Main duties and responsibilities

1. Develop the advocacy team’s expertise in all of the ways our evidence can be used to effect change, including policy work both with the Home Office and NHS England who commission healthcare in immigration detention, parliamentary work, media work, and to contribute to strategic litigation, and how and when they interrelate.
2. Understand and keep updated on what is happening with immigration detention policy, including matters that influence it, such as the literature on health issues of detainees, key legal judgements, inquests, reports by official monitors and parliamentary committees, responses to parliamentary questions, parliamentary debates, research produced by other organisations, and information that you glean from FOI requests.
3. Keep abreast of the wider political context that may influence immigration and detention policy.
4. Represent Medical Justice at external meetings and events.
   - Participate in Home Office, NHS England and monitoring bodies’ stakeholder forums.
   - Participate in formal and informal ad-hoc NGO groupings.
5. Work both reactively and pro-actively, identify opportunities for securing change and prioritise work according to its strategic importance as well as ‘return on investment’.
6. Work with the Director and the Head of Casework to ensure ;
7. Further develop Medical Justice’s Strategy and ensure that strategic objectives across the organisation are impactful, current and coherent.
   - Developments that affect detention policy are shared within Medical Justice.
   - Issues experienced in our casework are documented and used in our advocacy work.
   - Our material is robust so that we maintain credibility as an organisation which is vital for our advocacy work as well as for the use of our medico-legal reports in clients’ individual legal cases.
   - Develop the monitoring and evaluation framework for our advocacy work.
8. Facilitate the meaningful involvement of people with lived experience of detention Medical Justice advocacy work, including in its design and development.
9. Line-manage the Parliamentary & Research Analyst and the Researcher, including providing support in terms of personal development/training and well-being. There will also be line-managing responsibilities for some periods of an individual on the Casework Trainee programme for people with lived experience, once it is introduced.

Research / line-management of the Researcher

1. Consulting colleagues, other NGOs and lawyers to identify research projects that draw on medical evidence from our casework that would have the most impact, including carrying out research for strategic litigation and supporting such litigation.
2. Collaborate with other organisations as appropriate.
3. Lead the team in conducting research and provide periodic feedback of policy implications regarding the emerging findings to others within the organisation for consideration.
4. Lead the team in the producing analysis of research and audits of our MLRs, writing up into required formats, including research reports, text for inclusion in policy work, submissions, witness statements, briefing papers for parliamentarians, and media articles. 
5. Together with colleagues, offer suitable material for peer review publication and contribute where appropriate to research carried out by medical professional bodies and others.
6. Contribute to the further development of the Medical Justice datasystem and its functionality.

Policy work

1. Carry out policy work with the Home Office, NHS England and their contractors – this may include responding to consultations, and challenging issues proactively.
2. Build relationships with the Home Office, NHS England, and monitoring bodies – make sure Medical Justice is included in all relevant consultations and alert others if they have been missed out.
3. Collaborate as much as is sensible with other organisations to get the best outcomes for people in detention.

Parliamentary work / line-management of the Parliamentary & Research Analyst

1. Oversee our work as the secretariat for the All-Party Parliamentary Group (APPG) on Immigration Detention, raising awareness of immigration detention amongst parliamentarians and priming them to take action. Work to ensure the APPG brings together parliamentarians with experts, NGOs, lawyers and people with lived experience to amplify our collective impact.
2. Oversee the briefing of parliamentarians for challenging unjust policies, asking parliamentary questions, holding parliamentary debates, opposing parliamentary approval of harmful policy amendments, and assisting parliamentarians in tabling amendments to relevant Bills.
3. Oversee submissions parliamentary committees to inquires they hold as well as the briefing of committee members and clerks.

 Galvanise Medical professional organisations

1. Work with Royal Colleges, the British Medical Association and others to galvanise their communities, encouraging helpful evidence from them, and organising events with them.

Media

1. Work both with the Director and on your own to create mainstream and social media opportunities to promote the work of Medical Justice and the needed content.

General

• Provide reports for staff and/or trustees as requested.
• Respect and comply in full with Medical Justice patients’ confidentiality requirements and contribute to developing our own policy in this area.
• To work flexibly as a member of a team and the organisation and undertake other reasonable duties and responsibilities at the request of the Director.
• To assist the smooth running of the organisation, working with other Medical Justice staff and the trustees to meet overall objectives, including strategic and operational planning, participation in periodic appraisals, and contribute to organisational development. Also, attending and assisting with relevant events as appropriate.
• To promote Medical Justice policies including our equal opportunities and anti-discrimination policies.
• To be self servicing, to pro-actively share relevant information and expertise within the organisation, and to keep all records, statistics and qualitative information in accordance with Medical Justice policy and practice.

For more information about Medical Justice, this role, the Person Specification, Guidance notes for completing the application form, and the application form, please download the application pack

Job title: Head of Corporate Partnerships

Manager: Director of Income & Engagement

Direct reports: 4

Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)

Salary: £50,000 - £54,000

Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.

Contract: FTC for 1 year (maternity cover)

Overall purpose

The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.

As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.

You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.

You will be:

• a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
• a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
• an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.

The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.

This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.

We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, managing the accounts of existing corporate partners and generating income through securing new corporate partnerships. These partnerships will generate both donations and earned income, with corporate partners contracting Tender to deliver workplace training. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.

We are looking for someone who has:

• Experience in researching and developing prospect lists for priority industries and implementing new business campaigns which will secure multi-year high value partnerships, both for workplace training and donations
• Experience of selling training programmes to businesses
• Experience in developing engaging and impactful partnership proposals and training propositions
• Ability to work independently
• Excellent interpersonal skills and the ability to develop strong relationships at all levels

The main purposes of the Development Officer role are:

• Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
• Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
• Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
• Contributing to applications and events in support of fundraising from other sources

Adventure Play and Youth Worker

Hours 18.5 £12,244.89 (full time salary equivalent £23,166-25,209)

Centre based role in Moss Side, Ardwick, Blackley and other locations across Manchester

Do you have the right mix of creativity and passion for working with children and young people, and a commitment to making a real difference?

Following an internal promotion we are recruiting an Adventure Play & Youth Worker at Manchester Young Lives, to provide open access and targeted play and youth work activities. Our after-school adventure play provision is Ofsted registered and provides activities for 6-13 year olds. Our youth provision engages with young people aged 11-16 after school and during the evenings.

Our work enables often disadvantaged children and young people the opportunity to learn, develop and connect with their communities, build safe and supportive relationships with committed workers, and let off steam on our adventure playgrounds.

If you can build relationships with children and young people, have fun and supportive conversations, and step up and lead when needed, we would love to hear from you.

This role will primarily work from Manchester Young Lives Adventure Playgrounds and Centres in Ardwick and Moss Side, and a community venue in North Manchester.

18.5 hours a week term, as well as additional casual hours in the Easter, Summer and Christmas Holidays. Roles can work alongside daytime education or other work/personal commitments.

Manchester Young Lives is a 54-year-old children and young people’s charity that grew out of the inner city adventure play movement. We work to promote the social and education inclusion of children and young people, and are a warm supportive environment to work in. Training is provided and staff who do not hold recognised qualifications in play or youth work will be supported to achieve these.

Please note CVs will not be considered as part of your application for this position. Application and Demographic forms must be returned either via our website. Please ensure you complete the final section of the application from, giving information as to how you meet the person specification.

This post is exempt from the Rehabilitation of Offenders Act 1974.

The closing date for completed application forms is 9am Monday the 9th of September.

The Assistant Chief Operating Officer will support the Chief Operating Officer in their duties, principally in assisting with administration of the revised governance introduced as part of the Cathedrals Measure, as well as emerging requirements in Safeguarding and Net Zero.

The role of the Trusts and Grants fundraiser is to build on-going relationships with Charitable Trusts and Foundations, whether those Trusts/Foundations are local to Birmingham and the West Midlands, or based elsewhere in the U.K., so as to continue to source financial support for St Basils in terms of grants for both revenue and capital purposes.

Summary
Job title Finance Officer, Young Lives

Division Social Sciences

Department Oxford Department of International Development

Location Queen Elizabeth House, 3 Mansfield Road, Oxford, OX1 3TB

Grade and salary Grade 6: £32,332-£38,205

Hours Part time (0.6 FTE, flexible depending on appointee’s availability)

Contract type Fixed term until 31st December 2025, extension subject to funding

Reporting to Programme Manager

PLEASE APPLY FOR THE JOB ON THE UNIVERSITY OF OXFORD WEBSITE AND WE WILL NOT CONSIDER ANY AGENCIES.

Responsibilities

Donor financial budgeting, reporting and monitoring

· Gather, manipulate and present data on Young Lives budgets and forecasting including those for ongoing projects, new funding proposals, re-budgeting exercises and partner organisation budgets, working closely with the Young Lives Programme Manager, Programme Officer/s and Collaborating Partners.

· Liaise with the Programme Manager to review the financial position on Young Lives projects and advise on solutions to problems relating to expenditure on projects whilst maintaining the auditable standards on the project. Check research budget set-ups for accuracy on Oracle, deal with issues arising, analyse grant spend on a monthly basis, highlight variances and take follow-up action, and facilitate updated X5 to re-cost salaries on awards and identify any over or under spends on salary budgets.

· Coordinate the quarterly financial reporting processes used by Young Lives partners. Check reports against budgets. Coordinate the preparation of Young Lives financial reports and invoices to FCDO and other Young Lives funders in line with contractual requirements. Prepare budget and quarterly forecasts for the Department.

· Process partner payments required under partner collaborative agreements and consultancy agreements, as agreed by the Young Lives Programme Manager.

· Monitor Young Lives project expenditure against approved budgets and donors’ terms and conditions. Gather, manipulate and present data to produce regular financial reports showing income, expenditure and forecasting against budgets.

· Assist with audits of Young Lives, as required.

· Represent and present on finances externally to funders, as required, and maintain an up-to-date knowledge of Young Lives’ funding bodies’ terms and conditions

General Financial Management

· Ensure full recovery of expenses on the e-expenses system (SAP Concur), reviewing on-line ready for departmental approval, ensuring that expenditure remains within set budgets and complies with the grantor’s terms and conditions and University financial guidelines, giving guidance to claimants where necessary.

· Arrange for and monitor travel advances, and pre-paid MasterCards, issued to YL staff and clear the advances on their return. Check and process project credit card statements and receipts and deal with any queries that arise;

· Raise pre-requisition orders ensuring that procurement policies are followed;

· Undertake transactional processing as necessary in the Oracle Financial system, including invoices for payment, accruals and prepayment and dealing with anomalies. Check figures for errors and omissions. Ensure all Young Lives financial transactions are carried out in accordance with the University and external financial regulations.

· Monitor the Young Lives general ledger account (non-project funded) and ensure effective reconciliation and reporting of all transactions.

· Maintain good working relationships with Young Lives staff, partners and suppliers and with Departmental finance and administrative staff and the University's central finance office and be proactive in resolving issues.

· Proactively undertake continuous improvement of finance processes and systems and of reporting provision to support changing requirements and improve management information. Communicate and support the implementation of these improvements effectively.

· Develop and refine financial systems and procedures for Young Lives to ensure strong financial management and control. Respond to enquiries, and provide advice on financial procedures and policies.

Selection criteria

Essential

• Have achieved or be working towards an accounting qualification
• Educated to degree level or equivalent and at least two years’ experience in a similar role.
• Good accounting skills; experience of preparing financial reports, budgets and forecasts
• Knowledge of the purpose, use and application of financial controls
• Excellent numeracy skills, thoroughness and attention to detail, resulting in the ability to produce accurate, detailed work
• Strong diplomacy and team skills and the ability to communicate effectively with a broad range of colleagues and funders
• Flexibility and the ability to work on own initiative and organise own workload effectively
• Evidence of tact and discretion in dealing with matters of a confidential or sensitive nature
• High level of computer literacy with experience of using Microsoft Office, particularly Excel
•  The ability to present financial information in a variety of formats and for non-accountants
• Good written and verbal communication skills with a friendly, proactive and helpful approach –ideally with experience of working with colleagues at a distance.

Desirable

• Knowledge and use of ORACLE Financials
• Understanding of FCDO and/or other large donor financial compliancy

Please apply for the job on the University of Oxford website.

Community Hub Coordinator

We are seeking a dynamic and dedicated Community Hub Coordinator to continue the transformation of our service offerings and create a vibrant, inclusive, and supportive community hub. This role is pivotal in creating a welcoming environment that empowers marginalised groups, including asylum seekers, refugees, and those facing isolation or homelessness, helping them to thrive within the Newham community. We want to support individuals to move from whats wrong to whats strong, and you will be a key catalyst for this. 

As the Community Hub Coordinator, you will be responsible for the day-to-day management of key aspects of our community hub, ensuring it remains a safe space where individuals can connect, share experiences, and build relationships. You will lead a team of committed volunteers and sessional staff, manage various hub activities, and collaborate with internal teams and external partners to provide holistic support for our service users. As part of your remit you will also work alongside colleagues to develop our exciting new community meanwhile space by organising events, workshops and informal opportunities for connection.

Key Responsibilities:

• Community Building & Engagement: Develop and manage a welcoming hub that operates 5 days a week, offering tailored activities and programs that meet the needs and strengths of the community.
• Support & Empowerment: Work closely with volunteers to provide encouragement and support, fostering a sense of belonging and empowerment among hub participants. To include developing a steering group to help amplify the voices of marginalised individuals and groups.
• Partnership Development: Maintain and strengthen partnerships with local organisations and agencies, ensuring integrated and holistic support for service users.
• Operational Leadership: Assist in the hub's daily operations, including coordinating volunteers and supporting the management of the community café.
• Promotion & Outreach: Promote the hub's activities and conduct outreach to engage vulnerable groups, ensuring inclusivity and cultural diversity.
• Monitoring, Evaluation, and Compliance: Use tools like Upshot to track participation and outcomes, ensuring compliance with funders as well as our own strategic objectives. 

About You:

The ideal candidate will have experience in community engagement or project management and possess strong interpersonal skills with a proven track record of developing and delivering community-based programs. You should be IT literate, with excellent communication skills and a commitment to inclusivity and empowerment.

We are looking for someone who is a capable leader, innovative, and enthusiastic about our mission. You should have the ability to manage and motivate volunteers and sessional workers, and be committed to making a positive impact on marginalised groups in Newham.

Why Join Us?

Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.

Other employee benefits include:

• Annual Leave: 28 days plus bank holidays (pro rata for part time)
• Employee assistance program for confidential support
• Wellbeing day: An extra day off specifically to intentionally recharge
• Cycle-to-work scheme to promote healthy commuting
• Tech scheme to support equipment purchase
• Workplace Pension scheme

​How to Apply

Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long. 

Please note that an enhanced DBS check will be required for this role. 

We look forward to hearing from you! 

Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.

Are you ready to lead transformational change at CHAS by harnessing the power of authentic and inspiring storytelling?

About Us:

At CHAS, we provide unwavering care for children who may die young and their families, at every step on this hardest of journeys. We make sure that no family in Scotland has to face the death of their child alone. Since launching our new Strategic Plan in April this year, we’re embarking on our most ambitious journey yet - one that will transform the experience of children’s palliative care across Scotland for dying children and their families. Joining CHAS now is more than just a job; it’s about making a profound, lasting difference for generations to come.

The Role:

We’re seeking a visionary and dynamic Interim Head of Marketing and Communications (maternity cover) to lead our efforts in bringing this ambitious vision to life, at the cusp of an exciting period of growth and change for CHAS. You’ll be a key member of the organisation’s leadership team, responsible for leading your team to develop and execute comprehensive marketing and communications strategies that will raise awareness of CHAS, drive action in time, money and voice, and support an outstanding experience for all of our stakeholders and audiences.

About You:

• You’ll have an excellent track record of leading successful marketing and communications teams, particularly through periods of change and growth.
• You can see the big picture and are adept at translating vision into actionable plans that deliver measurable results.
• You’re creative and have a knack for excellent storytelling.
• You’re a natural leader who can motivate and empower others to achieve their best and bring others along with you to support your vision.
• You have excellent written and verbal communication skills, with the ability to craft compelling narratives that resonate with diverse audiences.
• You are well-versed in the latest digital marketing trends and tools, with a keen understanding of how to harness their power for good.
• You possess strong PR skills, with experience in media relations, reputation management, and crisis communications.
• Above all, you’re driven by a deep commitment to making a difference every single day.

Why join us?

This is more than a job—it’s an opportunity to be at the forefront of a transformational journey that will have a profound impact on children with life-shortening conditions and their families, all across Scotland. You will have the chance to work with a passionate, dedicated team who are committed to achieving our ambition. Together, we will create the conditions for success, not just meeting our goals but surpassing them.

If you’re ready to embrace this challenge and lead with passion, we want to hear from you.

We offer

• Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite an any of our sites across Scotland.  CHAS offers flexible and family friendly working, and are happy to discuss working arrangements that work for you.

• Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further information and how to apply

If this sounds like you, we would love you to apply! 

Follow the link below to find more information including:

· Full job description

· Full list of benefits

· Contact details to arrange an informal chat with the hiring manager.

· Contact details for support with the recruitment process.

To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.  

We expect interviews to take place Friday 20 September 2024

This post is subject to a Basic Disclosure Scotland check.

Head of Communications

Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.

Accountable to: CEO

Start date: 11/11/2024 or as soon as possible thereafter

Hours of work: Full-time (1 FTE), Monday-Friday, permanent

Salary range: £48,000 - £58,000, depending on experience.

Purpose

Key responsibilities and duties

This is an exciting and vital role to shape and deliver a multi-channel communications strategy for a leading mental health charity, focused on supporting the systems around children and young people including parents/carers, schools, colleges and universities. The main responsibilities will include creating and overseeing the activation of the marketing strategy and using data insights and analytics to grow and develop the Trust’s reach and support. The role will also act as the guardian to the organisation’s website as the main resource and marketing hub.

The role will enable the charity to proactively grow awareness, drive engagement and shape understanding of the Charlie Waller Trust by taking an audience-first approach to communicating our impact and purpose in an engaging and strategic way.

As a member of the senior leadership team, the role requires working closely with the CEO and other heads of teams to develop and grow the marketing and communications strategy, to raise awareness of the charity’s resources and to support the generation of income through the marketing of fundraising and workplace activities. The role will also work closely with and report into the Board of Trustees.

We are looking for a strategic thinker, with experience of both traditional and digital marketing. Someone who enjoys working with data and is always on the lookout for interesting angles or new channels or tactics to test. A passion for using marketing to understand and reach new audiences is vital. An analytical eye is needed alongside an ability to be creative and a desire to share success stories to further raise awareness of the organisation and to extend its reach.

Empathy for our audience and the ability to communicate in a way that allows them to feel seen and understood is important; you will need to have strong interpersonal skills, a desire to develop and build a team and to maintain communication and relationships with others across the organisation.

Inquisitive and creative, you’ll enjoy proposing fresh ideas and approaches for marketing with a keen eye for detail and a solid understanding of how marketing sits within the organisation as a whole.

Key Responsibilities and duties

Creating, leading and overseeing the delivery of the organisations marketing strategy including:

• Planning and developing the marketing strategy in line with organisational directives, new resources and initiatives.
• To ensure the appropriate and most effective marketing channels and tactics are used to support the programme and fundraising teams.
• Overall responsibility for the website - direction, content, consistency and tone of voice.
• Use of audience insight and data analysis to determine priorities and curate campaigns, projects and content from across the organisation.
• Development and improvement of user and supporter journeys.
• Marketing project initiation and management.
• Set and oversee marketing budgets

Strategic marketing sign-off including:

• Final sign-off on all website activity - strategy, content, SEO, landing pages and resources.
• Final sign-off of priority campaign materials - publications, newsletters, printed materials and press releases.

Internal and stakeholder communications including:

• Membership of the senior leadership and management teams.
• Assist the senior leadership team and trustees to oversee strategic and operational issues, managing risks related to communications, brand and public image.
• Quarterly marketing reporting to trustees.
• Working in partnership with other agencies on issues of common concern.
• Membership of project group (a cross-departmental group responsible for selecting, tracking and evaluating projects).
• Manage marketing agencies and freelancers to deliver work in line with the marketing strategy in an efficient and timely manner.

HR responsibilities including:

• Overseeing the recruitment to expand the marketing and communications team where required.
• Provide effective management of the communications team (5 direct line reports and 2 other staff).

About our Trust

The Charlie Waller Trust was created by the Waller family in 1997 in response to the loss of their son and brother Charlie who tragically took his own life whilst suffering from depression.

We have since become one of the UK’s most respected mental health charities for children and young people. Our overarching mission is to educate young people and those with responsibility for them - parents and carers, teachers, college and university staff, and employers - about children and young people’s mental health and wellbeing.

The Charlie Waller Trust is a great place to work. We care about mental health and wellbeing in our team and have a positive, enabling workplace culture. Our values drive our work:

• Warm: Positive personal connections are central to mental health; we aim to reflect that in all our relationships with beneficiaries, supporters, staff and volunteers.
• Empowering: We support all those we work with, and who work for us, to use their minds, hearts, energy and creativity to fulfil their potential.
• Collaborative: Partnership and cooperation are at the core of our work; we seek the views of those we wish to support and aim to put them at the centre of our activity.
• Compassionate: We recognise vulnerability in ourselves and others, especially where there is more than one reason people may be vulnerable to mental health problems, discrimination or inequality.
• Open: We believe in being honest about the way we work, our aspirations and where we need to improve; openness and good communication are key to good mental health.

Terms and Conditions

Equity, Diversity and Inclusion

We are committed to equity, diversity and inclusion and are working to ensure that our staff represent the communities we aim to support. We activity utilise positive action as set out in the Equalities Act (2010) to ensure we attract and recruit candidates from backgrounds and groups that are currently underrepresented in our workforce. We therefore particularly encourage applications from men and non-binary folk, and those from Black, Asian and minoritised backgrounds.

When we recruit, we will ask all our shortlisted candidates to tell us about any reasonable adjustments they need. Our current office is only accessible via a flight of stairs. We would of course discuss home-based working and holding team meetings in an accessible location as appropriate.

Benefits

We want people to thrive at the Trust; we believe you do your best work when you feel your best. That being the case, our team comes first, and we are proud of our culture: we offer a supportive, flexible and enjoyable place to work.

As part of our employed team, the following benefits are available to you:

• Flexible working policy - we're committed to helping you find a healthy work-life balance.
• Generous annual leave allowance - pro rata 25 days annual leave (increasing to 30 days after 5 years' service), PLUS bank holidays PLUS the period between Christmas and New Year.
• A workplace pension scheme to support you with saving for your retirement, into which we pay 3%.
• Access to a 'Mental Health and Wellbeing Plan' - helping staff to stay mentally well and to support them through periods of poor mental health. This includes support for the cost of talking therapies where these are not available via the NHS.
• Opportunities to experience our charitable activities and impact at first hand by attending training and events and through involvement in relevant projects.
• Learning and development opportunities specific to job roles and on mental health and wellbeing topics.
• Coaching (offered to CWT pro bono, depending on team member and need).
• Social events and team days.
• Bike to work scheme.
• Time off for volunteering.
• Unpaid leave/sabbatical particularly if this supports personal or professional development (offered after 2 years in post).

To apply

If you would like an informal discussion about the role with Dr Hannah Vickery, our CEO, this can be arranged via Kerryn Cyfka, Executive Assistant to the CEO, who can be contacted at kerryn.cyfka@charliewaller .org

The deadline for applications is 12 noon on Monday 16th September.

You will hear back from us by Tuesday 17th September, if not before and, should you be shortlisted, an interview will take place on the Thursday 26th September; it will involve a competency interview along with a short 10-minute presentation relevant to the role.

Please apply via your chosen job website, or send your CV and a supporting statement to Kerryn’s email above. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a supporting statement.

We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you’re interested, please submit your application as early as possible.

We will provide details about the presentation at invitation to interview and we will also share 50% of the interview questions with candidates the day before the interview so that all candidates can perform at their best.

Person Specification – Head of Communications

The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.

Skills required and relevant experience

Essential

• A minimum of two years’ experience at a senior level in a similar role.
• Experience of leading on strategic marketing planning, analysis and activation.
• Demonstratable track-record of using audience data and insights to make strategic recommendations.
• Solid understanding of digital marketing channels and how to use them to target relevant audiences.
• Ability to build meaningful working relationships (internal and external) to shape and direct campaigns and activities and to work together to get the results.
• Strategic thinker with the ability to inspire confidence by adopting an entrepreneurial and creative approach.
• Demonstratable experience of managing budgets.
• Excellent interpersonal and communication skills.
• Experience of planning, executing and evaluating effective awareness raising campaigns.
• Experience of producing / commissioning high-quality written information for a wide range of audiences.
• Experience of appointing, managing, developing and appraising staff.

Desirable

• Solid understanding of websites from front end – user experience, readability and content, to coding and infrastructure at the back end of the website.
• Experience of influencing and networking at a senior level – prior experience of working alongside a board of trustees beneficial.
• A proven leader, with the skills to manage and expand upon the marketing and comms team.
• Experience of briefing and managing external agencies and freelancers to deliver against the marketing strategy.

Attainment

Essential

• A communications or marketing qualification (degree or CIM) or equivalent experience to a similar level.

Desirable

• Leadership or management training.

Personal attributes

Essential

• Initiative-taker and solution-minded with a can-do attitude towards any task or challenge.
• Professional, enthusiastic and flexible, with a strong willingness to learn.
• Capable of working as part of a team and autonomously.
• A commitment to working to meet the charity’s objectives.

Desirable

• Interest in and awareness of children and adolescent mental health issues.

We are looking for someone to join our small team that has proven experience as an effective and professional fundraiser across a range of charity activities and will be able to demonstrate their success. The idea candidate will have experience in all areas of fundraising, from event and challenge management, relationship, and partner building, to recruitment and volunteer management.

We are looking for someone flexible, who thrives in a busy environment, is a confident communicator and is willing to get stuck in and be a key member of the team.

Experience in the charity sector is essential and the right person must demonstrate the right ethos and understanding of our projects and beneficiaries.

Some of your responsibilities will include, but are not limited to: 

· Keep computer systems running smoothly and ensure users get the maximum benefit from them

· Ownership and experience of payment systems, how they operate etc

· Work closely with CRM independent system

Essential Attributes:

· Experience as a fundraiser in the charity sector

· Direct experience of regularly monitoring KPIs for team activities and key partnerships and projects

· Previous experience of reporting successfully, adhering to all policies and processes including H&S and risk assessment

· Excellent time management and ability to prioritise your workload

· Flexibility in approach to working

· Management experience, including volunteers or freelance staff

· The ability to work well in a team, as well as independently

· Experience of building strong and effective relationships with key stakeholders at all levels

· The ability to communicate effectively and persuasively

· Understanding of basic policies and procedures and act accordingly

· Knowledge of Microsoft 365 programmes

· The ability to react to a problem confidently with excellent listening and questioning skills, whilst offering a solution

· Willing to have a DBS check and complete any relevant training as required

Desirable Attributes:

· Experience in volunteer recruitment, training and retention

· Sales and marketing experience

· Planning and budgeting skills, understandings how to summarise financial information

· Hold a basic knowledge of technology and systems, including sound and AV

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a new Advocate to join our team in Sunderland. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Sunderland. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential. 

This is a full-time role for 35 hours per week, applicants who do not hold the IAP or IAQ qualification will start on £22,500 per annum

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; noon on 6 September 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

We are looking for an experienced Administrative Assistant to support the day to day activity of the Frank Williams Academy. This role requires a determined, proactive and energetic professional, to represent SIA both internally and externally.

Academy Administration Assistant
Location: Based at SIA House, Milton Keynes – we offer hybrid working with the expectation of three days per week in the office
Salary: £24,255 per annum
Contract: Permanent
Hours: 35 hours per week, Monday – Friday

About the role

This exciting role, is under SIA’s Frank Williams academy. The role will support the day to administration for our education, research, data and policy work, both internally and externally.

The role will contribute to the wider goal of the Academy - which is create systematic change across our sector.

The role will have the opportunity to streamline and improve our current ways of working, as well as contribute to new projects and initiatives that will deliver positive impact for our members, friends and families of people living with a spinal cord injury and health care professionals.

Key responsibilities include:

• To support the Academy team through monitoring of enquiries made by telephone, email or online submission.
• In conjunction with the health and care quality team coordinator, to assistant with the organisation and facilitation of specialist education sessions to individuals and groups. (including making bookings, managing invoicing and payments, liaising with attendees, liaison with venues and the associated logistics, staff travel, processing completion certificates.)
• To liaise with the health and care quality team, and in particular their administrative assistant to coordinate clinical availability associated with the booking of training courses.
• To assist with the monitoring and evaluation of the effectiveness and impact of Academy activity.

About us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury. Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert, guiding, voice for life after spinal cord injury.

We’re the leading national charity supporting individuals who sustain damage to the spinal cord resulting in paralysis. We are a dedicated organisation providing high-impact, quality services for people with spinal cord injury and their families. All of our work is based on the personal experiences of our members.

Being a user-led organisation is important to us; more than 11,200 of our members, almost half of our staff and the majority of our trustees live with spinal cord injury.

Closing date: Sunday 22nd September, Midnight
Interviews: Thursday 3rd October at SIA Hours, Milton Keynes 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.