Training Manager Jobs

Location: Bromley by Bow Centre
Job Type: Part time, 16 hours per week (0.45 FTE). Occasional evening work
Contract Type: Fixed Term Contract, until 31st October 2026
Salary: £29,612 per annum (pro rata £13,325)

The Bromley by Bow Centre (BBBC) is working with East London Cardiovascular Prevention Group (ELoPE) to bring social prescribing into secondary care for Barts Health patients.
Social Prescribing is a way of linking people with non-medical support to improve their physical and mental wellbeing, connecting them with services in their local communities and supporting them to feel more empowered in their lives.

The Bart's Social Prescribing service aims to address health inequities, working with people who would benefit from:

• Support with wider social issues including debt, housing and employment
• Being more connected to people in their local community
• Participating in physical and healthy lifestyle activities
• Emotional and wellbeing support
• Accessing a range of services locally

Essential skills and experience:

• Commitment to the vision and mission of the Bromley by Bow Centre
• Knowledge and understanding of the social determinants of health and their impact on integrated services in a community setting
• In-depth understanding of systemic inequalities and barriers faced by members of the community and a commitment to antiracist and inclusive practice
• Experience of coordinating projects
• Experience of setting up and coordinating activities within a community setting
• Experience of working with individuals and groups from diverse backgrounds
• Experience of a personalised approach to supporting people
• Excellent listening and interpersonal skills at all levels
• Ability to work on own initiative, prioritise, and organise own caseload
• Ability to make complex information accessible
• Excellent verbal and written communication skills including communicating with individuals whose first language is not English
• Good ICT skills with ability to use MS Office, Outlook, Dropbox, case management systems and databases
• Tact and diplomacy in handling sensitive and confidential information
• Flexibility and willingness to work in innovative and non-traditional ways
• Experience in working collaboratively with partners and stakeholders
• A calm and measured approach
• Ability to maintain professional boundaries

Desirable

• Ability to speak a community language

The Coordinator will be the first point of contact for referrals into the Bromley by Bow Centre’s Cardiovascular Social Prescribing service. They will make initial contact with people referred into the service, book appointments with members of the team and connect people to local activities and services. The role will support in the development of activities designed to aid people's recovery.

You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, Social prescribing, Wellbeing coordinator etc.

REF-216 513

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. 

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation. Your accomodation patch will include a lot of West London, therefore you will need to drive and have your own vehicle (milage reimbursement provided), and be comfortable travelling daily. 

About Us:

The Welcoming Association (TWA) Edinburgh is the only organisation in Edinburgh that specifically supports New Scots (asylum seekers, refugees and migrant people). The organisation has helped New Scots since 2000 by ensuring they feel at home in their new communities.

The Welcoming builds community by connecting locals and New Scots through social and cultural exchange and collaborating with others to share knowledge and influence positive change. We run a high-quality and responsive ESOL programme, employability, befriending, and energy advice, and offer many cultural activities, and have a unique track record of working with New Scots. 

Role Overview:

We seek a passionate and motivated Community and Trust Fundraising Coordinator to join our team. This role is vital in securing funding from trusts, foundations, and the local community to support our ongoing projects and initiatives. The successful candidate will work closely with the CEO to identify funding opportunities, build relationships with key stakeholders, and craft compelling funding proposals.

Additional information

Please note that you must already be eligible to work in the UK to be employed by The Welcoming Association.

The post holder will work from The Welcoming’s office on 20/1 Westfield Avenue, Edinburgh, EH11 2TT.

Equality, diversity and inclusion are at the heart of The Welcoming. We welcome applications from BAME people, applicants with lived experience as refugees, or working with refugees, asylum seekers and vulnerable adults.

Application notes

Interested applicants are encouraged to contact The Welcoming Association’s CEO, Tesfu Gessesse, to discuss the role informally.

The closing date for this position is 12 noon on Thursday 19th September 2024.  

An application form is available for download below.

Please email applications for the attention of Sophie Revesz, Admin and HR Manager. 

Hackney Playbus 

Hackney Playbus believes that all children under five living in East London should have the opportunity to grow, thrive, and reach their potential. Our mission is to provide play, learning, and support to socially excluded families in East London, to encourage children’s early years development, and to strengthen families and communities.

WE DO THIS BY:

• Making play and learning opportunities accessible to children aged 0-4 years old - we bring play out into the community!

• Providing a welcoming and relaxed setting where families can come together in their local community 

• Supporting parents and carers to feel confident in their knowledge and skills as a parent or carer

• Connecting families to support services

• Dedicating time and resources to outreach and community engagement

All our services are delivered in a way that is inclusive, friendly and welcoming. All services are free to attend.        

Early Years Community Worker

We are looking for an Early Years Community Worker to join our caring, creative and resourceful Hackney Playbus early years team, with additional responsibility for coordinating the staff team schedule and ensuring that appropriate resources are in place to deliver our programme. 

Together we run stay and play sessions from a bright and beautiful double-decker bus that has been converted into a mobile early years community play space. Our sessions take place both inside and outside the Playbus in different locations across Hackney, providing a rich play and learning environment for children aged 0-4yrs old and a welcoming space for their parents and carers. We listen to the needs of parents and carers and help families to access support services where needed. 

As well as our Playbus sessions, we bring our informal, welcoming approach to baby groups that we run in community settings.

Our Team and Our Approach 

We value the positive impact of difference within our organisation and want our team to reflect the diverse cultures, ethnicities, languages and experiences of the families who participate in our activities. We particularly encourage applications from people from Global Majority backgrounds, those who speak a language spoken by local communities in Hackney, and those with lived experience of bringing up children in challenging circumstances. 

We work collaboratively at Hackney Playbus, recognising that every team member has valuable life experiences, skills and interests to contribute to the project. We learn from one another and value each other’s insights and opinions. We work collectively as far as possible to share decision-making as well as the workload, supporting each other to develop and grow within our roles.

Main duties and responsibilities:

Staff scheduling

• Coordinating the staff team schedule to ensure all sessions are appropriately staffed, taking into account booked annual leave

• Arranging cover for absent staff, both planned and at short notice

• Covering sessions for other members of the team to enable all team members time to take part in outreach activities, training, planning, project development, admin and meetings

Play Provision

• To assist in the planning and delivery of play opportunities in a safe and stimulating environment, in line with the Early Years Foundation Stage curriculum

• To acquire resources as necessary within the budget available to maintain an enabling environment for children’s learning and development, ensuring that all equipment is safe, appropriate, well maintained and stored

• Promote the use of low cost, free or recycled materials to ensure that activities demonstrated can be replicated in the home environment and on a low budget

• To create stimulating play spaces to support children’s learning and development, including lifting play equipment on and off the Playbus as required, and/or setting up equipment in community hall settings

• To supervise and support children in their play during sessions both on and off the Playbus, or in group settings at community venues 

• To assist with the cleaning and tidying of the Playbus, venues, and of Hackney Playbus resources

Working with Parents and Carers

• To provide a warm, welcoming and nurturing space for parents and carers, whether on the Playbus, in group venues, or in other community settings

• To model ways of playing and interacting with children, including promoting play-at-home ideas

• To encourage parents and carers to share their experiences with each other and to value their own knowledge and experience as a parent or carer

• To develop positive relationships with parents and carers and support them in their knowledge and understanding of their child’s learning and development

Signposting and Referrals

• To become familiar with support services available both locally and nationally for families, including Hackney Children and Family Hub provision

• To listen to parents and carers’ concerns and signpost or refer them to relevant support services

• To observe children and identify where additional support from external services may be required

• To promote programmes and opportunities that benefit families in line with Hackney Playbus aims and objectives

• To ensure leaflets and information displays are up-to-date and accessible on the Playbus and in other venues where we work

Outreach

• From time to time to participate in outreach activities such as door-knocking, leafleting and pop-up play events

• To actively support inclusion by identifying any barriers that families face in accessing our services and working to overcome these barriers together with the Hackney Playbus team

Monitoring and Evaluation 

• To complete registration forms, attendance records and sessional report forms. These may be in paper form or digital. 

• To carry out and write up observations related to the charitable aims of Hackney Playbus

• To be aware of the aims and outcomes of specific projects when writing session reports

• To be willing to assist the Co-Directors in reporting on outcomes

• To assist in gathering feedback from parents, carers and children

General

• To support Hackney Playbus’s commitment to safeguarding children in all aspects of the organisation’s work

• To be friendly and welcoming to all families and to work hard to make every Hackney Playbus experience a positive one for both child and adult

• To promote and deliver a fair and quality service which is sensitive and responsive to all families using Hackney Playbus services

• To attend and participate in team meetings and supervision

• To be willing to attend training and to take an interest in your own learning and development

• To undertake other tasks to support our projects, as agreed with the team 

• To abide by Health and Safety, Child Protection and other legal requirements associated with providing play on and off the Hackney Playbus and in community settings

We are looking for an enthusiastic and motivated individual to join the Midlands community engagement team to support our exciting work with communities at risk of flooding in Shropshire, the Welsh Borders and other areas of the Midlands.

If you have excellent communication skills and a desire to work with people in a collaborative way to address flooding inequality using a community-based approach, then apply today!

Location: Home-based, as part of the Midlands team, however, regular national travel will be required as part of this role including evening meetings with communities, training days or other work-related activities.

Hours: Full time 37.5 hours per week

Salary: initial salary of £24,500 to £25,500 per annum

Contract: Permanent

Benefits: 30 days annual leave including bank holidays plus a day off on your birthday, learning and development and the company operates an auto enrolment pension scheme.

Closing Date: 22nd September 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: w/c 30th September 2024

The Role

Reporting to a Community Engagement Manager, the Flood Engagement Officer will work with colleagues across the area to deliver against engagement activity.

Key responsibilities will include:

· Delivery of community projects

· Engaging and empowering communities

· Managing key stakeholder relationships

· Providing data to support activity

· Supporting the senior team with other activities as required

About You

You will be:

· Able to empathise with those at risk of flooding

· Able to prioritise and focus to increase impact and reach.

· Willing to travel extensively including evenings and occasional overnight stays.

· Flexible and organised.

· A team player with a solution focused mindset. Candidates must have a full driving licence and access to a car.

This role requires extensive travel across Shropshire and the Welsh Borders to visit communities and our professional partners and will require regular travel outside of the locality for away days, meetings and training.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first.  We act as an honest, trustworthy and independent broker on behalf of flooded people.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of flooding.

You may also have experience in areas such as Community Engagement, Engagement Officer, Engagement Assistant, Community Engagement Lead, Community Engagement Coordinator.

To apply - 

· Please send a CV (maximum 2 sides)

· A supporting statement (maximum 1 sides) demonstrating how you meet the requirements. 

· Please tell us how you heard about this position on your application.

· Please complete the equal opportunities form via this link https://forms.gle/azbqv3yT54JwcsW59

Our Emergency Winter Night Shelter Service is run seven nights a week in venues across west London including: Fulham, Kensington, Hammersmith and Richmond.

In response to the increased needs, we are opening a women only shelter which will be staffed by women. With additional staff support, we will be providing a safe environment with additional support to guests who may have complex needs.

We are looking to recruit exceptional women with an open, collaborative style and a practical, can-do approach to provide a vital nightly service for our guests as Evening Project Workers.

About you

We value diversity and welcome all, in particular those with life experience and lived experience.

While experience of working within the homelessness sector or with similarly vulnerable people would be desirable, an understanding of the needs of people experiencing homelessness and working in a compassionate and flexible manner is more important and essential.

Flexibility is required, as you will be working a shift rota that will include weekends and public holidays. Due to the vulnerable group you will be working with, you will be asked to undergo an enhanced DBS check as part of our safeguarding measures prior to appointment.

Job spec

The Evening Project Worker is responsible for the following:

• Maintaining a friendly, supportive environment and cultivating positive relationships with guests, colleagues, and volunteers.
• Following best practice procedures for the security and safety of the guests and volunteers.
• Diffusing difficult or dangerous situations and summon assistance when necessary. Training will be provided. Writing regular shift reports using the In-Form client relationship platform.
• Carrying out regular checks around the shelter, checking conditions of all areas.
• Adhering to Glass Door’s operational and health & safety policies in all aspects of your work. Maintaining clear lines of communication with your colleagues including the Night Shelter Manager, Caseworkers, and the Operations Manager.
• Ensuring cleaning protocols are followed and implemented.
• Undertaking any other duties to aid the good running of the project, as required by the Shelter Manager or Operations Manager.
• Accurately reporting observations, interactions, concerns and actions with guests to their caseworker using written reports.
• Flexibility is required, as you will be working a shift rota that includes weekends and public holidays.
• On occasions you will also be expected to attend training, team meetings and other activities as required.

Person spec

Essential

• Commitment to providing an excellent service and to interact with shelter guests in a positive and respectful manner.
•  An understanding of and empathy towards the challenges women may experience.  Ability to work as part of a team and be a supportive team member.
• Confidence in dealing with challenging behaviour.  Good written and verbal communications skills.  Ability to carry out manual handling tasks.
• Understanding of and commitment to Equal Opportunities.

Desirable

• Experience working within the homelessness sector or with similarly vulnerable people.
• Ability to speak additional languages including but not limited to Polish, Romanian, Arabic, Spanish, French, Bulgarian, Russian or Tigrinya.
• Lived experience of homelessness.
• An understanding and value of trauma informed care.
• Relevant training certificates (First aid, health & safety, fire Safety, conflict de-escalation).

Post:                       Domestic Abuse Worker

Responsible to: Director

Salary: £27,344 FTE (NJC Scale 6, point 18)

Actual salary: £14,583.47

Hours: Part time 20 hours (over 3 days per week) to include evening

work.

Holidays: 24 days pro rata per year plus public holidays

Pension: 5% employer + 3% employee. 

Fixed term contract: 12 months from date of start, continuation subject to funding.

Main purpose of the post:

• To provide high quality practical and emotional support to survivors of domestic violence and abuse (DVA), including crisis intervention, through both face to face and telephone support. 

• To develop individual support plans which address the risk of harm, and to offer information, advocacy and signposting to survivors on a risk/need led basis. 

• To support and empower survivors, thereby increasing self-esteem and reducing isolation.

MUST hold an IDVA qualification.

See Job Description/Person Specification for further details.

Women from Black, Asian or other ethnic minority communities, those with disabilities and long-term health conditions and women with lived experience are encouraged to apply.

We have committed to ensuring that disabled, or Black, Asian or ethnic minority candidates have the opportunities to fulfil their potential and realise their aspirations. We operate a guaranteed interview scheme for disabled, or Black, Asian or ethnic minority candidates who meet the minimum criteria for the job role in order to diversify our team and represent the community we serve.

If you are interested in applying for any of the above posts please see attached information pack and application forms.

Closing date: Sunday 29th September 2024 by 5pm.

Interviews: Week commencing 14th October 2024

Due to the specialist nature of the work, All posts are designated to women only, permitted under Schedule 9, Part 1, of the Equality Act 2010.

Additional Information: DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. 

Applicants must be eligible to work in the UK.

Age UK's Telephone Friendship Service is recruiting for a Friendship Coordinator to join our growing team!

Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.

As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.

Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.

You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.

Please ensure that you submit a cover letter with your application.

Must haves:

* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player.

Great to haves:
* An understanding of older people's issues
* Experience supporting volunteers
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Head of Finance 

Are you a financial leader with a passion for the arts?

We are seeking an experienced and dynamic Head of Finance to join a vibrant team on a part-time basis. This is a unique opportunity to help shape the future of one of the UK's leading regional theatres by playing a pivotal role in their financial strategy and operations.

This is a part-time (up to 4 days per week for the right candidate), hybrid role offering flexible working hours.

Position: Head of Finance

Location: Nottingham

Hours: Part-time, up to 30 hours (4 days) per week/flexible working (hours negotiable)

Salary: £50,000 per annum pro rata

Contract: Permanent

Closing Date: Monday 23 September 2024 at 12noon

Interview Date: Tuesday 1 and Wednesday 2 October 2024

The Role

You will be at the heart of the theatre’s mission, ensuring that financial practices not only meet but exceed industry standards.

You will work closely with the Executive and Senior Management team, providing strategic financial guidance to both the Executive and the Board of Trustees. Your expertise will ensure the theatre meets its financial and governance obligations while directly impacting exciting and diverse activities.

About You

You will be a qualified or soon to be Qualified Accountant (ACA or ACCA) and hold membership of and be accountable to a professional body with evidence of ongoing CPD.

You will have experience of:

• Taking responsibility for the financial running of an organisation with a similar turnover, preferably within the arts or charitable sector.
• Statutory reporting
• Setting/ managing significant budgets and working within financial parameters.
• Supporting and developing the financial skills of senior managers
• Excellent communication and leadership skills, with the ability to work collaboratively with Executive teams and Boards.
• Managing and improving administrative, people and financial processes
• Staff line management including appraisals, training/ development needs and managing issues
• Knowledge of charity accounting and SORP, Theatre Tax Relief and employment law would be beneficial.

The Organisation

Awarded the UK’s Most Welcoming Theatre by UK Theatre in 2023, and Regional Theatre of the Year 2019 by The Stage, they are one of the country’s leading producing theatres, creating a range of productions throughout the year, from timeless classics to innovative family shows and adventurous new commissions.

Benefits of working here include:

• A relaxed working environment with informal dress code
• Free/discounted tickets and Playhouse Pass membership
• Day off on your birthday
• Free access to our Employee Assistance Programme
• Cycle to Work scheme and more.

The organisation is committed to a policy of diversity and inclusion, creating a workforce representative of the diverse communities it works with. The workforce is currently under representative of certain communities and the team are taking positive action for equal opportunities through the recruitment process.

You may have experience in other areas such as Finance, Finance Manager, Director of Finance, Head of Finance, Accountant, Business Accountant, Accounts, Finance Lead, Deputy Finance Manager, Deputy Head of Finance.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This is an opportunity to join Refuge as a Building Advisor. You will be responsible for ensuring that Refuge complies with statutory building and property obligations and monitor changes in industry standards and regulators requirements. The post holder will also monitor obligations in property agreements and support corporate services and provide technical advice which may require research. The post holder will collect property data to demonstrate compliance and for reporting purposes as well as update Refuge’s property polices accordingly and train people.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

After 90 years of making a difference across the North West, this is a rare opportunity to lead change in one of the longest established charities in the North West, where two days are never the same!

Are you a successful leader looking for a new, unique challenge and can you help us to be even better?  Then read on ....

 Caritas Care is a social care charity in the North West of England, providing a diverse range of services to children, adults with learning disabilities and complex health needs, homeless adults, and adults isolated within the community.  This year the charity celebrates its 90th anniversary of delivering person centred services across the region.  Despite the financial climate over the last few years, Caritas Care has continued to grow, and our commitment to growth and working with more people in need of our support remains at the centre of our strategic plan.

Due to the retirement of the current post holder, we are seeking a committed and skilled professional with the interest and vision to provide inspirational and confident leadership to our Adult Services, Community Projects and Operations.  Based in our Head Office in Preston, you will be a member of the Senior Leadership Team, responsible for the strategic direction and management of the Charity as a whole.

This is a rare opportunity to join our established and well-respected charity in a senior management role.  Therefore, if you have a passion for ensuring quality in social care services, sound business acumen and want to make a difference to the lives of people who are vulnerable, adults who have disabilities and people who are marginalised, then this might just be the role for you!

As an equal opportunities employer, Caritas Care offers an excellent package of terms and conditions, family friendly flexible working arrangements, an employee assistance programme, opportunities for continuing professional development ... and free parking!  If you are interested, and would like to know more about this exciting opportunity, please contact Susan Swarbrick, Chief Executive for an informal discussion. Contact details can be found via our website which is linked at the bottom of this page.

For further details please see the job description and person specification attached below. To apply, please visit our website.

Closing date for applications: Friday 27 September 2024 (noon)

Provisional interview date: Tuesday 8 October 2024

We are currently seeking two dynamic Practitioners to join our Young People’s service (Yuva), working directly with young people using abuse and violence and their families.

Domestic Violence Intervention Project (DVIP), a division of Richmond Fellowship since 2018, has been a leading provider of Respect accredited community perpetrator programmes working to stop domestic violence, increase safety for women and children, and reduce harm to families for over 29 years.

This role works within the Yuva team to develop and deliver intervention and safety programmes to families affected by Child to Parent Violence and Young People’s Intimate Partner Violence. This role requires a robust and detailed understanding and experience of working with adolescent development, domestic abuse, child abuse and trauma, and the impacts of these on young people’s development. As well as a good understanding of the nature of domestic violence and its effects on women and children, and on the parent-child relationship. You will have experience of providing direct work with young people and their parents/carers, working flexibly but robustly and supportively, responding to challenging or harmful behaviour to facilitate change. You will have experience of providing structured one-to-one and/or group-work counselling or behavioural change interventions, and of working with both children and adults from diverse backgrounds. You will have an excellent understanding of Safeguarding procedures and be confident working both independently and as part of a team, working closely and collaboratively alongside partner agencies such as Child Services and Youth Offending Services. Candidates with undergraduate degree level qualifications in relevant fields will be considered, alongside those with extensive experience working in the domestic abuse field with young people.

You will have the opportunity to play a key role in developing DVIP’s young people’s services, working in partnerships with a range of statutory and voluntary agencies to deliver effective community responses to domestic violence, in line with RESPECT practice standards. Day to day, you will be working flexibly across a number of locations (including regular days working co-located within Local Authority Children and Families Services and providing outreach in schools and other relevant or referring services) managing referrals, assessing risk and suitability for therapeutic intervention, and engaging families.

In this rewarding role you will be working directly with young people and their parents/carers, delivering structured interventions to increase safety, as well as providing specialist support to other professionals working with families experiencing abuse, through provision of expert consultations and training.

You will be able to work independently and flexibly, including some early evenings, in areas where DVIP is contracted, for part of the working week. You will be comfortable managing your own workload and related admin, and you will be able to communicate clearly with a range of people about sensitive and complex issues, including the writing of professional reports.

This is a permanent full time role requiring the post-holder to work 37.5 hours a week. The role will require working across Surrey and a driving licence/use of a car are highly recommended.

This is an exciting opportunity to play a key role in facilitating positive change for young people and their families who have been impacted by abuse and violence.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

This is a rolling recruitment process, candidates will be interviewed as and when they are shortlisted.

DVIP are actively seeking to develop a workforce which reflects the diverse communities we work within; we offer flexible working arrangements and ongoing professional development to all staff and volunteers. Applicants who speak another language fluently are particularly welcome. We also welcome applications from those with lived experience and/or who are from a BAME background.

This post is subject to a satisfactory Enhanced DBS Disclosure.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.

Are you committed to working in partnership to empower people with learning disabilities and autistic people to work through trauma and find justice? 

We are seeking 2 Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

This post is exempt under Schedule 9 Part 1 of the Equality Act 2010 and is only open to women. 

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re resilient and passionate about advocacy, but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees. 

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4. 

Interviews will be conducted on a rolling basis and we may close applications early. 

Deadline for all applications: Friday 11th October 2024 

Background to the role

We are looking for a handyperson to join our team, providing handyperson support through the Havering Energy Doctors project.  The service is funded by the London Borough of Havering.

Job description

Job Purpose

· To support residents of Havering in, or at risk of fuel poverty, by fitting simple energy-efficiency measures in their homes. These measures include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing, fitting LED light bulbs and damp and moisture damp readers.

· Working as part of our handyperson team you will deliver kind and friendly person-centred services to diverse communities across east London and Essex. You will work with people referred by our community partners, our hospital discharge teams, and wider AUKEL colleagues to help older people remain safe in their homes.

Key Responsibilities

Specific responsibilities

· To install simple energy efficient measures within the home

· To engage with project participants in a positive and constructive way and ensure their needs are met

· To provide excellent customer service

· To communicate effectively with the team

· To work with team members to achieve goals

· To input and report on the success of allocated tasks

· Assess whether the customer has additional needs that our wider team, or partners can support with, and refer/signpost as needed. For example, for benefit checks, befriending, carers support.

· Adhere to health and safety guidelines and AUKEL policies and procedures.

· To deliver food packages (and other emergency packages) when required.

 Health, Safety

· Whilst using AUKEL fleet vehicle ensure that appropriate checks are completed prior to driving e.g. tyre pressure, brake test etc.

· To keep AUKEL tools and equipment in a clean, safe working order meeting health & safety requirements.

· To work closely and support AUKEL volunteers and/or work placement by providing basic on the job training skills.

Lone Working: Ability to work alone and on own initiative, knowing when to seek help if appropriate.

Safeguarding: Report any safeguarding concerns to the AUKEL Safeguarding Dedicated Safeguarding Lead (DSL).

Administration

Financial Accountability: To keep detailed records of jobs completed e.g., time taken, materials purchased and used along with any donations received.

Incident Reporting: Report any ‘No Access’ failed visits in accordance with AUKEL’s policies and procedures.

App Maintenance: Maintain the AUKEL Call-Round app and Solo Protect Lone Working Personal Safety App/device in accordance with AUKEL policies and procedures.

Feedback Collection: Support customers to complete service feedback questionnaires where required

Quality

Quality Control: Services provided in accordance with Foundations Quality Mark.

Mandatory Training: Completion of essential training as required by AUKEL to ensure the delivery of safe, person-centred services.

 General

· Continuous Training: Complete any training necessary to fulfil the role effectively.

· Flexibility: Demonstrate flexibility in working hours and duties to meet the needs of the service and ensure high-quality service delivery.

· Support & Supervision: To meet with line manager on a regular basis

· Policy Compliance: Carry out the duties of the post in accordance with AUKEL policies and procedures, including but not limited to Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), First Aid and Safeguarding Vulnerable Adults

Collaboration

· Guidance & Direction: Operate under the direction of the Home and Care Manager whilst being supported by the Senior Handyperson.

· Internal Collaboration: Attend team and staff meetings as required

· External Collaboration: Work in partnership with Age UK Redbridge Barking & Havering and the London Borough of Havering (project funders) to enhance service provision and extend support networks for our customers.

 Person specification

Essential

Desirable

Experience

Essential

Practical experience in a variety of repair and maintenance tasks.

Desirable

· Previous experience in a handyperson or maintenance role.

· Relevant vocational qualifications or apprenticeship in a trade such as carpentry, plumbing, or electrical work is desirable.

Knowledge & Understanding

Essential

· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.

· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.

· An awareness of and sensitivity to the needs of older people and their carers.

· Awareness of health and safety issues, risk assessment, COSHH, RIDDOR etc.

Skills/Attributes

Essential

· Intermediate IT skills

· Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

· Commitment to learning and development and reflective practise.

· Ability to handle sensitive information with discretion and integrity.

· Attention to detail and problem-solving skills.

· Excellent communication and customer service skills.

· Ability to work independently and as part of a team.

Desirable

· A clean full driving licence. If using own transport, essential car user allowance will be paid.

Additional Requirements

· As Age UK East London works with adults where children may be present the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation

· Flexibility in working hours to meet organisational needs.

Employment Details

 Contract type

This contracted post is for 35 hours per week (working day pattern to be decided) and may require some out of hours or weekend work as required.  We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based at London Borough of Havering

Salary  Between £28,840 and £31,390 Plus 5% employer pension contribution.

We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.

Holiday entitlement

25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.

Conditions of employment

The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.

How We Value Our People

Learning and development

We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.

Flexible working policy

We welcome flexible working requests from day one and anyone can make as many requests as they wish to.

Family Friendly Policy

We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.

Sick leave policy

We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.

Death in service insurance

We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.

Employee assistance programme

We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.

Menopause and menstrual policy

The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave. Birthday policy 

 Open Door policy

The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.

Wellbeing policy

The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems .

Duncan Robertson Award

For the outstanding contribution to the wellbeing of older people.

Cycle to work scheme

The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break

Next Steps

To apply, please complete the application form on Age UK East London website.

You should give the names, positions, organisations and telephone contact numbers of two referees, relevant to this role. References will only be taken once your express permission has been granted.

Finally, please ensure that you have included mobile, work and home telephone numbers, as well as any problems you might have with the proposed interview dates.

Recruitment Timetable:

Deadline to receive applications: Friday 6th of September 2025 at 5.00pm

1st stage interviews: Week Commencing 16th September 2024

Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department at Age UK East London.