Training Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.
You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.
Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.
Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
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We research great practice so our members can discover it and be inspired by it.
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We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
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We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
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3,400 - MATs and schools we are connected to
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2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
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3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
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3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
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£1,500 - the amount we save a school each time they access the research they ask us to do for them.
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870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
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£25 million - the amount it would have cost schools had they funded those research hours themselves
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1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
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8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms.
Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.
How you’ll be driving our mission forward (your responsibilities)
A. 40% making our current business and data systems work really well
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Lead data management and consistency across all systems, including
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Automated and manual flows needed for business activities and reporting
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Run and refine processes for data health of contact and company records
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Review and consolidate CRM properties, processes and protocols
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Refine and add new automations to capture most useful data instantly and robustly
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Regular cycle of updates of DfE data on schools and trust performance and demographics
B. 40% develop, improve and build out current systems to be more powerful, robust and sharp
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Develop our new newsletter platform - combining all channels into one place
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Manage migration of current audiences
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Design process for adding and removing subscribers, with data flow between CRM and newsletter
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Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least
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Augment sales process with increased automation
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Identify and implement opportunities to streamline current processes
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Automate routine steps where possible, maximsing face-to-face input for greatest return
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Iterate Airtable architecture to streamline data tools and increase robustness
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Review of all DfE data held, processed and linked tables
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Review back-up processes
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Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.
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Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.
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C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles
- Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
- Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
- Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
- Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
- Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.
The platforms we use now
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Hubspot - for CRM, marketing, sales and subscription management
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Airtable - for data visualisation and manipulation, programme management and content libraries
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Mighty Networks - to host our online community
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Zapier - to automate connections between services and systems
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Substack - 2 weekly newsletters (with third starting this Autumn)
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Mail Chimp - 1 weekly newsletter
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Social Media - principally LinkedIn and Twitter
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G-suite - for email hosting, and all internal and external documentation
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Slack - for internal collaboration and messaging
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Xero - for accounting and invoicing
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Stripe and GoCardless - for payments
We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.
Who are you?
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You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.
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You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.
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In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).
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You are a strong trainer and communicator who loves to help and support others to succeed for themselves.
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You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.
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You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.
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You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.
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You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.
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Comfortable with principles of coding in Python but no need to be a pro.
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Strong understanding of data management and GDPR requirements.
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Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.
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Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.
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Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.
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Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.
Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.
What are the benefits?
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.
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Fully remote, flexible working culture/flexible working hours.
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Pro rata £35,000-£38,000 dependent on experience
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Project-based and/or freelance contract based on performance milestones available for the right candidate
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This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London.
Timeline
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Applications open: Monday 2nd September 2024
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Deadline for applications: midnight Sunday 22nd September
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First round interviews: starting from 23rd September, finishing by 4th October
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Second round interviews: starting from 30th September, finishing by 4th October
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Notification of decision /appointment: week beginning 7th October
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Start date: as soon as possible after 14th October.
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our website no later than midday on Thursday 5th September AND/OR
- complete the application form that we'll send you by Sunday 22nd September
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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Contact details of references
For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Children and Young Person's Independent Domestic Violence Advisor (CYP IDVA) to join the Domestic Abuse Specialist Service in Brighton & Hove, working 37.5 hours a week. This is a hybrid role working from home, the office at least one day a week & also attending meetings & appointments. This is to provide maternity cover until 31st March 2025.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Children and Young Person's Independent Domestic Violence Advisor (CYP IDVA) you will:
- Work with young survivors aged 13-25yo, holding a caseload of varying complexity, prioritising high risk cases
- Conduct comprehensive needs & risk assessments
- Provide individualized safety & support plans, advocacy, practical support & information
- Participate in the Multi-Agency Risk Assessment Conference (MARAC)
- Attend multi-disciplinary meetings, including child protection & child in need
- Use a person-centred, survivor-focused approach, being mindful of the effects of trauma & additional barriers to access that children & young people may experience
- Take the lead on the development of responses to the needs of at-risk young survivors and their families, and the development of relationships and referral pathways with partner agencies in this area
- Assist in delivering training & provide consultancy & advice to other agencies
You will need:
- An understanding of the issues faced by young survivors experiencing domestic abuse
- Knowledge of risk assessment, safety planning & risk management
- An understanding of safeguarding issues & the legal responsibilities surrounding these
- Experience of delivering services to survivors of domestic abuse and/or other vulnerable people
- Experience of working within a multi-agency & legislative framework
- Experience of managing a complex caseload, able to prioritise work effectively
- To be able to deliver indvidualised safety & support plans with knowledge of risk reduction
- The ability to deliver training sessions to professional agencies
- Ability to self-reflect, identify own needs, and put in place effective self-care strategies
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Housing Independent Domestic Violence Advisor (IDVA)
Salary: £26,000 - £32,000 (pro rata)
Location: Hammersmith and another London borough (tbc)
Hours: 21 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.
You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One weeks Carers leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The Rank Foundation is seeking a Finance and Operations Officer to join their dedicated team in Shoreditch. The post holder will be at the heart of our operations, ensuring smooth financial management and supporting meaningful initiatives. The position is offered on a full-time permanent basis based in our office in Shoreditch, London, and we hope the postholder to start in late Summer / early Autumn.
If you are a passionate finance professional with strong operational skills and look to make an impact in the philanthropy and social sectors, apply now!
Key accountabilities:
· Finance: Manage payments, invoices, expenses, and grants payment using Xero, reconcile accounts, handle VAT returns, and maintain organised financial records.
· Organisational Administration: Support GDPR compliance, provide general administrative support, assist with events, and manage shared inboxes and VOIP accounts.
· Governance Support: Offer administrative support for trustees, circulate executive reports, plan governance meetings, and review policies.
· Programme Support: provide administrative support to some of the Rank Foundation’s flagship programmes.
Please download the Recruitment Pack for the full description of the post.
How to apply and recruitment timetabl2
If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
The important dates to note
Closing date for applications: 5pm on Monday 9th September 2024
Interviews: In-person London, 19th September 2024
The client requests no contact from agencies or media sales.
Are you looking for a role where you can use your fundraising skills to make a real difference to the lives of those affected by a Brain Tumour every day? If you are excited by the thought of planning and implementing the charities first individual giving programme then this is your role.
We are looking for someone who thrives on connecting supporters with our cause, who can develop strong case for support and can deliver outstanding stewardship to ensure long term support. You will have autonomy within your role to create a robust and effective individual giving programme you can be proud of.
Brain Tumour Support has an exciting opportunity for you to join our team as a part-time Senior Fundraiser, working 21 hours a week. You will be responsible for income generation from individual giving, alongside the line management of the Corporate and Community Officer and Fundraising Administrator. You will work alongside our Head of Fundraising and Operations to ensure the effective delivery of the fundraising strategy to meet ambitious income targets.
We are open to hearing from experienced fundraisers and those who want to take the next step in their career. If you would like an informal chat about the role please call Emma or Sarah on our office number.
We will consider applications for the role based at our office in Thornbury near Bristol, with the opportunity for hybrid working by agreement to include home working.
Sound like you? Apply below.
Why Work For Us:
Benefits of working at Brain Tumour Support include: personal pension scheme with Employer contribution, 25 days (plus bank holidays) holiday entitlement, enhanced sick pay scheme, family friendly policies, training and development opportunities and a chance to make a real difference.
Closing Date: Midday Tuesday 24th September (or earlier, should sufficient applications be received)
Interview Date: Monday 30th September.
For over 35 years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low educational attainment, anti social behaviour, crime, low paid or no job, generation after generation. School-Home Support gets children and young people back into school, ready to learn. Whatever it takes.
Purpose of role
To work with families, parents, carers and the school to enable children and young people to have full access to educational opportunities and overcome the barriers to learning. This may include working with the wider family and community.
Work Context
Based at Haberdashers' Abraham Darby the SHS Practitioner will work from a child centred approach and primarily be concerned with developing and maintaining good working relationships with parents/carers, children and young people, teachers, head teachers and various educational support staff and other agencies. The workload is varied and is negotiated with the schools prior to the appointment of the SHS Practitioner.
Level of contact with children and young people
The responsibilities of the post require the post-holder to have substantial, unsupervised and daily contact with children, young people and their families and is subject to an enhanced Disclosure and Barring Service check. SHS will organise and pay for this certificate.
Internal contacts
Colleagues of School-Home Support (UK) to share tasks, information and good practice, colleagues throughout the organisation who may be in a position to assist with, or require help from the SHS Practitioner in the fulfilment of the role. This includes colleagues in both schools and Central Office. This is not a definitive list.
External contacts
This includes: head teachers, teachers, SENCOs, parents, carers and families, students, youth workers, other SHSPs/PSAs and learning mentors, health workers, voluntary sector organisations, researchers, other professionals in related fields of work. This is not a definitive list.
Other Organisations
Professional contacts include: social services, schools, voluntary organisations, youth and community workers and groups, religious and cultural groups, benefits agencies, general practitioners etc. This is not a definitive list.
Safeguarding
School-Home Support takes very seriously the duty of care to safeguard and promote the welfare of children. We are committed to ensuring our safeguarding procedures reflect statutory responsibilities, government guidance and comply with best practice. Our policy recognises that the welfare and interests of children are paramount in all circumstances and we therefore take all necessary steps to protect them.
Main responsibilities and tasks
Work with families
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Work with parents/carers in a school context, supporting them and building their engagement with their child’s learning.
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To design and/or facilitate a flexible range of programmes of intervention to support parents/carers of children identified as vulnerable.
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To undertake outreach work which may include home visits, to offer a flexible support service in accordance with the SHS lone worker policy, in order to improve parental engagement with the school and with the child’s learning.
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To act as advocate, mediator and negotiator in confrontational situations, maintaining communication with young people, parents/carers, schools and other agencies. This will include initiating and participating in meetings to discuss and develop ways of resolving problems.
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To provide targeted support on a one to one basis or for small groups with parents/carers, children and young people through either self-referral or school staff referral.
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To advise and inform parents/carers about relevant local services and where appropriate to make referrals to other agencies.
Liaison with other agencies
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To ensure effective communication between the school, parents/carers and external agencies and to understand the school’s culture and ethos.
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To provide informal opportunities for all parents/carers to access specialist support in the school and local community to increase their capacity to independently support the child’s learning.
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To act in accordance with SHS and the school’s child protection procedures and ensure the job holder keeps up to date with relevant training in this area.
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To attend and contribute to child protection conferences, reviews, core group meetings, pastoral support plan meetings and school reviews as appropriate, which may support the Early Help Assessment (EHA).
Monitoring and evaluation
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To keep accurate electronic daily records and all documentation pertaining to meetings/contact with children and young people and their families.
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To maintain receipts and documentation of any expenditure in order to facilitate the monitoring of the budget.
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Produce a written annual report before the end of each summer term with case studies.
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To take ownership and fully participate in termly work plan reviews and the annual appraisal to determine priorities both for the school and for SHS.
Additional requirements depending on the needs of the school
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Where appropriate to provide transition support between secondary school and feeder primary schools and between infant school and junior school. This will also include mid-term admissions.
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To plan, prepare and run high quality, outcome focused informal and formal parenting groups, workshops and courses, in line with the project objectives and local authority Parenting Strategy.
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To support parents/carers of children and young people identified as at risk of exclusion or having been excluded.
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To monitor and track the attendance and punctuality of children and young people and work with families and School attendance staff to gain improvements though identifying and tackling underlying issues.
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To provide targeted work with children and young people who have persistent absence.
Other Organisational Responsibilities
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To attend out of hours meetings, for example parent evenings and school events.
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To regularly attend local area meetings and conferences and other meetings or working groups for exchange of information and “best practice”.
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To take ownership and develop a learning plan and review this with the SHS line manager to ensure reflection and development of own practice.
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To ensure that good practice and equal opportunity principles are complied with and promoted in accordance with SHS values and Diversity/Equal Opportunities Policy.
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To conform to health and safety legal requirements as laid down by the school and SHS.
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To ensure that a high level of confidentiality is maintained in all aspects of working with children, young people and their families.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a growing team at the Centre for Deaf and Hard of Hearing People. You will support our work in providing assistive equipment for Deaf and hard of hearing people in the Bristol area, as well as providing administrative support to our community development projects and CEO.
We welcome applications from people who have experience of working with or supporting Deaf and hard of hearing people, and those with administration skills who would like to use these skills in a new and rewarding area of work.
Centre for Deaf and Hard of Hearing People:
The Centre for Deaf and Hard of Hearing People (CfD) is a registered small-sized charity that delivers a wide range of services including community development initiatives and assistive equipment services to people in Bristol who are Deaf, deafened, or hard of hearing. Our mission statement includes, we are working toward creating a Bristol “where everyone can participate in all aspects of life in the city, whatever their level of hearing”.
CfD challenges the prejudice and barriers that Deaf and hard of hearing people face in their daily lives. We are developing exciting new plans for activities that will contribute to our aims and promote equality for all deaf people.
Summary of duties:
Under the direction of the Operations Manager, the administrator will support the Equipment Service Team to achieve a high standard of service delivery.
The administrator will also support the Communities Team and CEO with organising and delivering activities run as part of our community development projects.
The administrator will also provide broader administrative support to the CEO and to the charity.
Responsibilities:
● Be the first point of contact for equipment service clients, usually by phone and email
● Book appointments for clients for the equipment service
● Input client records into our database
● Send out surveys and summarise the responses
● Schedule meetings and take minutes where necessary. This may include taking minutes at Board meetings
● Support with event and activities’ organisation such as booking rooms, preparing publicity, registering participants etc ● Typing standard CfD letters e.g. invoices, communication with clients etc.
● Monitoring and maintaining levels of office supplies and consumables
● Meet and greet any visitors, contractors, clients to the CfD office or to the equipment service resource room
● Answer the CfD office telephone and take messages for staff
● Receive and respond/deal with general email and phone enquiries, postal mail, and messages
● Support with photocopying and scanning as required
● Develop reports as requested
● Proofread letters and documents written by other staff
● Help CfD to meet its Health and Safety responsibilities
● Be part of the team representing CfD at local events and exhibitions
● Part of your role will involve communicating with a mix of hearing, Deaf and hard of hearing people. British Sign Language interpreters and other communication support will be provided to support you if required.
Any other duties as may be reasonably required for the performance of this position.
Essential skills and competencies:
● At least one year’s experience of working in an office as an administrator
● Good working knowledge of Microsoft Office and associated software, including Excel, Word, Outlook, Planner, and simple databases
● Effective and professional telephone manner
● Ability to compose letters and short documents and write in a friendly and direct style
● Ability to work on own initiative and as part of a team
● Excellent organisational and time-management skills
● A positive attitude towards Deaf and hard of hearing people with some understanding of the barriers they face in their lives.
● Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. CfD will provide training for the successful candidate if they do not have BSL skills
● Good attention to detail
Desirable skills, knowledge and experience:
● Experience working with Deaf and hard of hearing people
● Knowledge of British Sign Language (CfD will provide training for the successful candidate if they do not have BSL skills)
● Experience of working, paid or unpaid, in or with communities, the disability sector or in the third sector
● Experience of taking minutes
● Knowledge of Health and Safety legislation and ability to carry out Health & Safety checks
● Experience using CRM databases
Things we expect all staff to support us with:
● Actively seek out opportunities for development and income generation
● Read, understand and adhere to CfD’s policies and procedures
● Stay up to date with key developments in your specialist area
● Be willing to occasionally work evenings and weekends
● Participate in team-meetings and development days
● Be willing to travel across Bristol and occasionally further afield
● Represent CfD at local, regional and national meetings and events
In return, you will receive:
• Competitive pay and holiday allowance (25 days a year plus Bank Holidays pro rata)
• Employee pension contributions
• A flexible working policy (Our core hours are 10.00 until 16.00 Mon to Fri)
• The opportunity to be part of a committed, skilled and supportive team
• Support to develop your skills further
The client requests no contact from agencies or media sales.
At Thrive, we work with people to improve their physical, social and emotional health through gardening. We primarily work with people with disabilities and health conditions. We deliver face-to-face Social and Therapeutic Horticulture (STH) programmes and we are the leading Social and Therapeutic Horticulture training provider in the UK, helping organisations, health and social care professionals and teachers deliver STH. We also provide free resources that help people garden at home, reducing the risk of poor health, and helping people to garden with specific long-term health conditions or disabilities.
Established in 1979, we are an independent charity, funded by donations, trusts and grants, and services paid for by local authorities. We employ 50 staff, supported by 200 volunteers, across our three centres at Reading, Birmingham and London.
This role is based at our centre in Beech Hill, nr. Reading and visits to our other centres will be required. We offer flexible working arrangements, including some homeworking, please do get in touch to discuss.
About the role:
As well as working with our managed service provider to ensure the efficient day-to-day operation of our IT systems and processes, this role will play a key part in the successful delivery of IT projects (including network migration).
Initially, a significant part of the role will be to manage the migration of our on-premises network to the cloud. This will involve cross-team working to establish site structure and access. An overlapping project will be the implementation of VOIP telephony.
Working across the organisation, with non-technical staff, you will ensure that our IT infrastructure supports and enhances our charitable delivery.
To succeed in this role, you will have excellent technical knowledge (particularly in Microsoft 365, integrations and CRM platforms) and experience in the IT function of an SME organisation (ideally one with multiple functions and different geographical locations). You will have demonstrable experience of identifying and delivering operational efficiencies.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Thursday 12th September 2024.
Interviews: Tuesday 17th September 2024
For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Health Homelessness Outreach Team Leader
Reference: 234
Salary: £29,000 - £30,500 per annum per annum incl. Outer London Weighting (OLW)
Hours: 37.5 hours per week
Contract: 1 year
Reports to: Services Manager – Dual Diagnosis Partnerships
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.
About the Service
This is a pilot service working as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The Complex Needs Housing Team Leader plays a significant role in the co-ordination and running of the Complex Needs Housing Service.
The objectives of Hertfordshire Mind Complex Needs Housing Service are:
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
This role is key to the development and support of the team and the wider organisation.
The post holder will need to:
- Support the Services Manager with effective running of the Complex Needs Housing Service.
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health.
- Line manage staff and where necessary volunteers.
- Lead a team of Mental Health Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
Key Responsibilities
- To receive and process referrals from the local district and borough Councils for those who have presented as homeless with a mental health need, as well as other appropriate referrals pathways across Hertfordshire and make direct contact within 72 hours of referral.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
- To manage a caseload of up to 5 clients.
- Embed a holistic, trauma informed and person-centred service
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
- Ensure all person-centred risk assessments and support plans are completed as appropriate.
- To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
- To work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
- Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
- To work with HMN staff in other services in order to make onward referrals to other projects.
- Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer-term needs.
- Support individuals to develop sustainable local social networks, both through our Herts Mind Network Wellbeing Centres and other community services and resources.
The successful candidate will play a significant role in the co-ordination and running of the Complex Needs Housing Service.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 30th September at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
The role of Project Administrator is a permanent position. We will consider applications for the role on a full or part-time basis, with a minimum of 22.5 hours per week.
The focus of this role is to provide administrative support to HES projects to ensure back-office functions are efficient and timely. You will work across our fuel poverty and retrofit projects supporting project managers and key staff to ensure administrative tasks are completed to a high standard. The role will be varied, and some tasks will change over time as we secure further funded projects that require administrative support.
Pay and conditions
- The role is full-time however part-time will be considered, (minimum of 22.5 - 37.5 hours per week).
- The salary for the role will be £27,121 - £29,803.
- You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
- To sort HES inbound post, ensuring items are passed to the correct team or staff member and coordinate HES outbound post requests, collating and printing information to send to households.
- To coordinate text messages to send to clients who would benefit from our advice services and speak to households by telephone and triage households to appropriate HES projects.
- To book home visits for advisors, keeping calendars up to date with appointments, cancellations and amendments. Accurately completing the home visits risk assessment when required.
- To coordinate events data and bookings across the team and supporting energy advisors with event preparation.
- To coordinate retrofit activity with funders and report back on outcomes and queries, managing 8+ retrofit staff diaries and keeping them up to date with appointments, cancellations and amendments.
- To record client details and follow HES team guidance documents to assess the help and support needed. Ensuring to update our client databases and other contact management systems accurately.
- Support the internal training programme, making sure evaluations are completed and booking inductions for new starters.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
- Ability to respond to clients in a respectful and engaging manner.
- Ability to communicate effectively with people at all levels verbally and in writing.
- Ability to work in a team and able to identify areas where their skills complement others.
- Ability to maintain admin systems independently and accurately.
- Able to take responsibility for your own work and seeking support where necessary.
- Highly organised at managing time and a busy workload.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
The closing date for applications is Wednesday 4 September by 5pm.
Interviews are expected to take place Tuesday 10 September, though this is subject to change.
If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Part Time - 21 hours a week, Office based
The Fundraising & Communications Officer will play a crucial role in enhancing Restore’s income and engagement. You will communicate with a broad audience and raise funds through corporate and community relationships, and fundraising events. This role will enable Restore to raise funds to run recovery, coaching, and training services, to support better mental health, tell stories of hope and recovery, and increase awareness in the community to equip individuals and organisations with the knowledge and skills to reduce the associated stigma.
Working closely with colleagues across the Income and Engagement team (I&E) Volunteering team, wider teams, and Restore’s partners, this role requires the ability to work independently and as a member of a team. Experience of working with volunteers or as a volunteer, track record of corporate and community relationship management and event organisation is desirable.
The ideal candidate will be able to demonstrate the following criteria below. Please click 'apply' to download the full job specification where other criteria's will be addressed at interview.
Essential
- Passionate about ending mental health stigma and working in a charity comms and fundraising team.
- Strong interpersonal skills with experience in building rapport with individuals and groups.
- Capable of public speaking and promoting Restore’s work
- Enthusiastic about collaborating with others and participating in public events.
- Creative and excited to offer new ideas for involving communities in fundraising.
- Strong research and problem solving skills, with the ability to think critically and act quickly. Ability to think logically, use initiative, and work autonomously prioritising effectively in order to meet deadlines, and deliver results.
- Excellent time management and organisational skills, and capable of delivering activities. on time and to target.
- Works well with others, including volunteers, fundraisers / supporters, and recovery service teams
Closing date will be Sunday, 8th September 2024 at midday.
The client requests no contact from agencies or media sales.
Are you an experienced prospect research professional who’s passionate about working with fundraising teams to improve processes and ways of working? Here at Sue Ryder we are looking for a self-starter to join us in blended role which support our fundraising operations development work and delivers our prospect research function.
If this sounds like you, come and join our team and contribute to the incredible work that we do across Sue Ryder.
The Fundraising Operations and Prospect Research Specialist sits within our busy and growing Supporter Experience, Data and Insight Team and reports to the Fundraising Operations Development Manager. Working collaboratively with the other Senior Executives in the team, you will be a key member of our SEDI Management Team delivering on key priorities.
You will be responsible for:
• Supporting the implementation and management of Sue Ryder’s world-class fundraising operations model and working with our internal teams to review and improve key processes and policies which support our fundraising activities.
• Support our High-Value fundraising, both at a National and Community level, by providing prospect research and insight and overseeing all the processes for management of this activity.
Key skills and Knowledge
• An understanding of the role of fundraising operations within a charity environment.
• Be proficient in using relationship management databases and an understanding of data management best practice, preferably some previous experience in using CRMs
• Knowledge of prospect research strategies, specialist tools and techniques within a fundraising context.
• Experience in identifying and qualifying potential new high-value funding prospects, including major donors, corporate partners, trusts and foundations.
This is an excellent opportunity for a capable and proactive individual to take the next step in advancing their career. We appreciate this role is looking for a range of experience and knowledge and would encourage you to apply even if you feel you only meet some of the criteria outlined. We are also happy to provide more detail about the role to anyone that is interested in applying.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 8th September
1st Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Sussex Community Foundation is a registered charity that exists to make Sussex a fairer and more equal place. We do this by enabling local people to support local causes, making grants to small charities and voluntary groups working in communities across Sussex.
Sussex Community Foundation is seeking a Grants Officer to work closely with the Head of Grants Programmes and wider team to support the management of the Chagossian Fund, one of the additional programmes managed by the Foundation and funded by the Foreign, Commonwealth and Development Office (FCDO).
Working in close partnership with FCDO and other local partners, you will ensure that the programme provides efficient and effective grant making support to meet the needs of Chagossian people living in Sussex.
The Sussex Community Foundation office is based in Lewes and there is regular travel to Crawley with the possibility of office space there.
Staff are working on a hybrid basis, attending the office 2-3 days per week.
At Sussex Community Foundation, we are working hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity, or ability. We encourage and welcome applications from people of all backgrounds and different communities. We know there are many ways to gain experience, so if you think you can do the job, please apply and tell us how you meet the criteria.
To Apply
Please submit your cv, with a covering letter explaining how you meet the requirements of the person specification. We are using the Charity Job anonymised recruitment process therefore all applications should go through this channel.
Applications which do not demonstrate essential experience in the covering letter will not be shortlisted.
We are committed to ensuring an inclusive recruitment process. If you require reasonable adjustments at any stage, please let us know, and we will work to accommodate your needs.
The closing date for applications is Monday 9th September 2024 midday
Interviews will be held during the week commencing 16th September 2024
Please ensure that you submit a covering letter to support your application.
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.
The client requests no contact from agencies or media sales.
Who are we looking for to join #TeamGMYN?
We are looking for a skilled and enthusiastic Programme Coordinator to lead our programme for cared for young people aged 10-16 in Bury and Oldham. The programme funded by Children in Need is now in its eleventh year and has provided much needed support for cared for young people.
The programme will engage cared for young people in a variety of weekly enrichment activities, one-to-one support and holiday provision. It will help individuals to build new friendships, develop aspirations and gain access to a supportive worker who they can approach for advice and guidance.
In this role you will need to be confident in inspiring and engaging cared for young people and be able to develop positive partnerships with various stakeholders.
We are looking for a Programme Coordinator that can be a flexible and committed team player. In return you will have the chance to have creative ownership of this programme, bringing your own skills and ideas to make it an amazing experience for young people to be involved in.
The main activities delivered through this programme include:
- Life skills workshops such as cooking, budgeting, leading healthy lifestyles workshops.
- One-to-one support to provide bespoke guidance so YP can overcome barriers and set goals.
- Creative/outdoor activities such as music, cooking, drama, art, sport etc.
- Consultations to ensure that young people have a voice in designing the programme.
- Holiday Clubs so young people have access to support during school holidays.
A key part of the role will be promoting the programme to stakeholders and working to recruit young people. The successful candidate will integrate themselves within statutory services to ensure we receive referrals for the programme.
Key responsibilities
- To develop effective relationship with young people who are in care.
- To deliver high quality, fun group work sessions.
- To deliver 1:1 sessions with young people to support development and progression.
- To promote the programme to key stakeholders.
- To develop close working relationships with referral agencies such statutory services, voluntary organisations, and schools.
- To monitor and report on programme outputs and outcomes using GMYN’s programme management database.
- To ensure that all participants and staff are safeguarded and that all activities are delivered safely.
- To effectively project manage the programme, ensuring that all planning, budgeting, recording, and reporting is up to date.
- To ensure that all activities are youth led and youth voice embedded in the programme.
- To conduct administrative tasks related to the role including internal and external communications, programme planning and data inputting.
- To perform any other reasonable duties and responsibilities that contribute to the organisations overall aims and objectives.
- To undertake training and development as agreed with line manager.
For further infomation on the role, the personal specification and GMYN more widely, please download our job pack, available on this page. This provides all the information on how to apply and more details regarding the role.
Thank you for showing an interest in joining GMYN!
You can apply via this webpage or alternatively, you can send an audio application if you prefer. If you send audio, please ensure that the answers are no longer than 2 minutes.
Please ensure you send your cv and answer the application questions. The personal specification is shown in the job pack attached to this page.
While we acknowledge that candidates might use AI to write their applications, we prefer to hear from their authentic selves.
At GMYN, our vision is #YoungPeopleCan, and our goal is that young people are safe, heard, and capable of great things.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/charityjobbanner_2020_10_05_12_32_58_pm.jpg)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Experience Cloud Developer - TrustLaw will help to transform the TrustLaw Members’ Portal – developing features to take it from a simple platform, through which we connect high-impact NGOs and social enterprises with leading law firms and corporate legal teams, to an interactive ecosystem that also offers opportunities for learning, knowledge-sharing, innovation, networking and collaboration.
The person in this role will design and develop the member-facing features housed in the TrustLaw Members’ Portal, including tools for members to apply, connect with each other, track the progress of their projects, view and engage with learning resources and reports, and easily access pro bono projects and support.
The person in this role will largely work independently to develop features, with some support/input from the Salesforce Administrator (who handles the TRF’s team-facing Salesforce instance) and Head of Design (who will provide design guidance and wireframes, as needed).
We are looking for an individual who is passionate about using technology to improve a successful, global pro bono legal service that helps NGOs, social enterprises and lawyers drive social change.
About the Role
As an Experience Cloud Developer at Thomson Reuters Foundation, you will:
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Work with the Head of Programmes, Portal Project Manager, and TrustLaw team to understand priorities and deliver on a road map for refining existing Members’ Portal features and developing new features.
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Translate business requirements into well-architected solutions that meet the needs of TrustLaw’s members.
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Lead on all coding, integrations, and development work.
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Leverage out-of-the box Experience Cloud components and develop custom solutions for the TrustLaw Members’ Portal. Advise on how business requirements can be met with either point-and-click configuration or code and customization.
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Write and execute test plans, engage the TrustLaw team in testing, and ensure a high-quality solution is delivered.
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Work with the Head of Design, Head of UX and TrustLaw team to ensure the design, look, and feel of the Members’ Portal align with TRF brand standards and enable a positive user experience.
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Manage feature requests end-to-end from design to prototyping to QA to implementation
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Follow and understand new Experience Cloud product and technical capabilities resulting from product releases and acquisitions.
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Engage with TRF’s Product and Technology team to ensure development aligns with their technical standards and approaches, and that work is properly documented.
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Report to the Head of Technology in the Product and Technology team; have a dotted line to the Portal Project Manager in the TrustLaw team and work exclusively on the TrustLaw Portal project.
For example, the person in this role may focus on the following in their first three to six months:
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Enhance the look, design and functionality of current portal features, which were recently developed to a basic level by an external team via Experience Cloud.
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Build connection and networking features for members
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Build and/or integrate new pages for TrustLaw members to 1) find upcoming events and 2) find/engage with learning resources, guides, and webinars
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Design and build an engaging impact dashboard for members to see the impact of their projects and refine the project results tracking tools in the portal
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Work with the Project Manager to sketch out the road map for Phase 2 portal development
About You
To be our Experience Cloud Developer, you will likely have:
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Have experience engaging with programmatic teams to translate business requirements into well-architected solutions
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Have experience building and refining community portals or features, ideally in the charity sector
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Be an experienced Salesforce developer with demonstrable skills and experience with Apex, Aura, JavaScript, Flows, Experience Cloud, and declarative Salesforce Lightning.
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Be comfortable with modern software development lifecycle standard methodologies including iterative and incremental development, delivering working software frequently with attention to technical excellence.
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Be familiar with advanced Apex programming concepts including core design patterns, limits and bulk patterns, efficient and reliable trigger handling, asynchronous operations and effective unit testing
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Have experience working on web apps, desktop apps, or mobile apps that require some design and UI work
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Have experience working independently without a large development team
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Have experience building out solutions based on requirements and acceptance criteria set by a business unit
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Strongly preferred to hold certifications in: Salesforce Certified Platform Developer I, Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Experience Cloud Consultant I
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Nice-to-have certifications: Salesforce Platform Developer II
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Hold a Bsc in computer science or a related field, or equivalent experience in a software development role.
What’s in it For You
At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:
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Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed.
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A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.
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Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
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Benefits: We offer competitive salary packages and market-leading benefits.
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Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.
About Thomson Reuters Foundation
The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.