Training Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Service Desk Team Leader to join our customer-centric team.
This is an exciting time for the Service Desk as it is working to deliver a service improvement roadmap aligned to the Service Desk Institute's global best practice standards.
You will lead a team of Service Desk Analysts, with responsibility for tasks related to operational performance and people management. You'll work with the Senior Service Desk Analyst to develop and grow the team's technical skills.
The team will provide first touch support for all of Age UK's technical Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.
You'll act as the point of escalation for Analyst queries and technical advice and will participate in CAB meetings as part of our Change Management Process as well as being part of the Major Incident Management Team during major incidents.
Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.
Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.
This is a great opportunity for an experienced Service Desk Team Leader to use your innovation to add to a Knowledgebase to help ensure team resiliency wherever possible.
This fulfilling role is offered on a hybrid contract with circa 4 days a week being worked on site at our London office (EC3N 2LB). There will be a requirement to cover the Service Desk between the opening hours of 8am-7pm as agreed on a rota-basis.
Must haves:
* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Windows 10 troubleshooting support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
* Excellent communication skills, both written and verbal.
Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role is hybrid between home-based and your designated office(s) with up to 4 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team. Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
East London based charity Ascension Community Trust (ACT) is recruiting a new CEO to lead the next stage of development of this much-loved community organisation. Based in Custom House in Newham, our next CEO will work with the trustees, staff team, volunteers and local community to support the continued success of Ascension Community Trust, delivering its vision, mission and values. Our current focus is on better health, improved education and less poverty amongst residents of our community.Our range of services includes foodbank and advice service, youth and afterschool clubs and much more, supporting all members of the community including families, older people and adults with complex needs. With an existing strong foundation of impactful services to build upon, there is so much potential for the next CEO to achieve future growth.
Responsibilities
- Leadership and Management of Staff and Volunteers
- Organisational planning and development
- Developing relationships with other community partners
- Oversight of fundraising and financial management, with staff team
- Oversight of marketing and communications, with staff team
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' experience in a senior management position within a charity or community organisation
- Leadership and management skills essential
- Excellent written and verbal communication, including networking
- Experience of writing grants and reports desirable
To serve the most vulnerable in the community of Custom House, East London; running groups for all ages, including the Newham Foodbank.
The client requests no contact from agencies or media sales.
Would you like to use your financial expertise to make a difference? Here at Princess Alice Hospice, you’ll be able to see the difference your work makes to the care we give every day.
About the role:
We are looking for a Head of Finance to join us at a very exciting time for the Hospice. Reporting to the Director of Finance and Operations, you will have responsibility for the smooth running of the finance function, supported by an experienced Finance Manager.
With a new Chief Executive and Chair of Trustees in 2024, we are looking at how we can reach our vision of bringing hospice care to more people by 2030. To do this we need to be as efficient and effective as we can and make sure that our managers and senior leaders have the financial information they need to inform decision-making and drive success.
In addition to this, as part of the drive for efficiency, we need to replace our ageing finance system and introduce new processes to streamline information flows by integrating with other key systems across the business. This new role will lead that project and ensure its successful implementation.
About you:
As well as being a qualified accountant, you’ll be creative and curious, with a desire to get involved in the wider leadership of the Hospice, and have experience of implementing and developing finance systems and processes to drive efficiency.
The ability to develop effective relationships, lead and motivate your team and work collaboratively and supportively with colleagues from other disciplines is key.
If you are a flexible thinker, share our values, and are looking for a dynamic role in a supportive and inclusive environment, we would love to hear from you!
As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference for our patients and their families, we also offer a range of great benefits, which include:
- 27 days' annual leave, plus recognised public holidays - rising to 29 days after 5 years' service and 33 days after 10 years' service (pro rata for part time)
- Training support and development opportunities
- Free onsite parking
- Subsidised meals at onsite canteen
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- In – house laundry of uniforms, plus excellent changing facilities (with showers)
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work
Note: this vacancy will be predominantly based in our offices at Esher, with some opportunity for hybrid working
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
Please visit our Privacy section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Administrator
Salary £25,643 - £29,435 per annum + benefits
Location: Stratford, London
Closing date: Wednesday 4th September 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
For 40-years, School-Home Support has been working with children, families and schools to break the cycle of poor school attendance, low education attainment, anti-social behaviour, crime, low paid or no job, generation after generation. We are very proud of the work we do to support getting children and young people back into school, ready to learn, whatever it takes.
We are looking for an energetic and dependable HR Administrator to support the People Operations & Systems Manager in the development and delivery of a high quality and proactive HR, Payroll and recruitment administration service. You will provide a customer-focused and effective administration HR service and act as the first point of contact for internal and external enquiries for both HR, Payroll and Recruitment queries.. This role reports into the People Operations and Systems Manager and is a mixture of remote working and office based.
This is a hands-on position for someone who has already started their career in HR (at least 18 months experience) and therefore has an understanding of HR administrative practices; together with recruitment and payroll support. The role will provide HR administrative support to all departments across the organisation, across various processes including recruitment, onboarding, coordinating logistics for new hires, implementing and tracking data on Bright HR and the preparation of all documents for payroll.
To be successful in this role, you will have the following skills and attributes:
● The ability to work well within a team
● Active listening skills
● Organisational skills
● Using initiative at all times
● Detailed oriented mentality
● Strong communication skills
● Proactive decision making
● Familiar with applicant tracking systems
● Some knowledge of human resources and employment law (desirable)
● Willing to learn and acquire new skills
The Process
If you have the skills and experience in the above areas and would like to be considered for the role of HR Administrator, please click apply, enter your details and upload a CV and covering letter detailing your suitability for the role.
Interviews will be held on an ‘as and when basis’ so we encourage early applications to avoid disappointment.
All roles at SHS are subject to an DBS check
We are an equal opportunities employer and welcome all applications from all sections of the community.
If you have a disability or require reasonable adjustments during the recruitment process, please get in touch to discuss your requirements further.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an enthusiastic and innovative psychologist to join our warm and friendly team at our Dose of Nature hub in Kew, London. Dose of Nature is in an exciting phase as we continue to receive funding to expand our reach, particularly for young people aged 16 – 25, we are seeking a psychologist with passion for the natural world to support us with the expansion of our young people’s programme, as well as support with our main programme for adults.There is great potential for the psychologist to lead on areas in which we seek to develop and expand, and the post-holder would be closely supported by the psychology team, as well as the wider team, to do so.
Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature.We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature, and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing.Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team.
The nature of the role requires occasional evenings and weekends to cover volunteer training evenings and social events as necessitated by the needs of the charity.
Please see the job description for more details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a real and lasting difference to the lives of young people in London?
The Role
We are currently looking for an enthusiastic, highly motivated, and experienced support worker to join our Young People Support Team based in Hackney. You will provide client directed, person centred support to help young people achieve personal goals and aspirations for independent living, training, employment, and education. You will assist and collaborate with young people to create and carry out a support plan designed around their needs and aspirations, providing information and inspiration, practical support, innovation, and encouragement. You will have an individual caseload but will work alongside a team of Support Workers, with similar client groups, working to the same principles and goals.
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
About You
You will have experience of working in support, supported housing or advice services. You will have experience of supporting young people to develop aspirations and form healthy relationships. You have a drive for and commitment to equal rights and diversity. You have knowledge of the issues confronting young people and the needs of vulnerable homeless people in general, with a sound knowledge of safeguarding and risk assessments. You love to work in a client- centred way and plan your work and deadlines to get the best for your clients. You are flexible, creative, and offer a personalised approach to your clients. You are a team-player, and you are passionate about driving your own performance and development at work.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Your role will be to develop and deliver our programme of social and physical activities for people aged 50+ across Sandwell. You will also work with the programme manager to design and implement evaluation systems to demonstrate the impact social and physical activities have on the wellbeing of older people.
Description of Service
Age UK Birmingham & Sandwell provides a range of services and programmes for people aged 50 and over.
The Sandwell Community Support programme is dedicated to reducing loneliness and isolation amongst older people through the provision of social and physical activities across Sandwell.
Principal Duties:
· To develop new social and physical activities for older people
· To engage with older people to understand their aspirations for activities and develop community offer in response
· To prepare material and actively promote the activities of the programme to citizens, partners, and other stakeholders
· To maintain accurate and confidential records of all activities and outcomes
· To develop contacts, links, and relationships with other programmes such as NNS
· To represent the team at external meetings where appropriate
· To work with the Line Manager to achieve targets to meet funding contract requirements
· Risk assesses working environments as appropriate in line with AUKB’s Health & Safety policy
· To support volunteers assisting the service
· Make referrals/signpost to Age UK Birmingham and Sandwell colleagues and other appropriate agencies and organisations for specialist support
· Report all incidents and accidents promptly to the Line Manager
To undertake any other duties commensurate to the post not specifically mentioned in this job description.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as a Helath Advocate Educator (HAE). The post holder will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female and male victims of domestic violence and abuse aged 16 years and over.
The post holder will work in partnership with a local clinical lead to deliver the model and will participate and support the delivery of safeguarding training and awareness raising sessions to primary and secondary care staff and other multi-agency teams where needed.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Please note that a valid UK driving license and use of a car is essential to this role.
Hours: 18.75 hours per week (Wednesday, Thursday and Friday) with a Requirement for occasional 12:30-20:30 duty shift
The client requests no contact from agencies or media sales.
Nobody should be left out of learning. That’s why we are supporting a fabulous criminal justice organisation with a Reading and Learning Facilitator role in HMP Lincoln.
Our client works with His Majesty’s Prison and Probation Service (HMPPS) providing peer-led programmes at a number of prisons throughout the UK. Working closely with each prison and their staff, people in prison, as well as other volunteers and mentors, this post will lead the delivery and development of a prison-based reading and numeracy programme, which maximises opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
Our client welcomes job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role requires prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
To discuss the role further and to receive the full job description please reach out to George Cook at Prospectus.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Here for You is Breast Cancer Now’s personalised referral route to all of our services.
This role is responsible for the management and development of the Here for You delivery team. This includes training and line managing support officers and volunteers who make initial and follow up calls to primary and secondary breast cancer patients. This new role has been created to take on day to day responsibility of the Here for You delivery tasks, ensure patients get calls within service level agreements and provide timely and trusted information and support to people diagnosed with breast cancer. This involves leading the team, responding to safeguarding issues, collecting data, and guide the team to deliver excellent information on the phone. The role also involves collaborating with colleagues focusing on the Here for You expansion, as well as working with colleagues across the primary services, secondary services and personalised support services. The role also liaises with our Helpline team.
About you
We are looking for an enthusiastic person with strong team leadership skills, who has experience in working in a fast-paced and people-facing environment. The right candidate will be passionate about reaching more people with breast cancer and can develop and manage a growing team, provide quality phone calls and is willing to adapt and innovate. We’re looking for a team player, who understands the importance of co-production and thrives on motivating others through excellent interpersonal skills. You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams.
Job description and benefits
Please download the job description and our attractive benefits package.
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9.00am on 11 September 2024
Interview date 20 September 2024 on Teams
We have an exciting opportunity for a Facilities Technician to join our team based in Youlbury, Oxford.
Location: Youlbury, Boars Hill, OX1 5HD
Salary: £32,705 per annum, Band D, Level 3, inclusive of a Market Supplement
Term: Permanent Contract
Working Hours: 35 hours per week (Occasional evenings and weekend)
We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.
The Facilities Technician Role:
We’re looking for someone to join our team as a facilities Technician to help us to take care of our buildings and support the wider Facility operation to ensure we a providing a responsive and cost-effective service. The ideal candidate will be enthusiastic about their role in the team and understand the daily challenges that are part and parcel of a busy; fast moving facilities department.
Key responsibilities as our Facilities Technician:
- Support the Maintenance manager in providing a high standard of repair and maintenance across multi trades to ensure the most cost-effective completion of all tasks.
- Be proactive around the sites in fault finding, hazard reporting, diagnosing faults
- Undertake compliance actions, monitoring, planned preventative maintenance and reactive maintenance on building or estate related system and infrastructure.
- Self-manage and prioritise workload ensuring building access is arranged and materials ordered, and job systems updated as required to ensure relevant information is captured.
- To be thoroughly familiar with building fabric, plant and equipment and monitor as required
What we are looking for in our Facilities Technician:
- Working knowledge of building services and hot & cold piped systems
- Working knowledge of Statutory and Legislative requirements and Codes of Practice for relevant trade
- Current industry training such as legionella awareness, asbestos awareness, COSHH, H&S, Manual handling, working at height, abrasive wheels, fire marshal and first aid
- Ability to fault find and complete appropriate repairs, modifications and identify areas of Improvement
- Ability to embrace digital systems work logging and reporting of work tasks.
- Full driving Licence and happy to travel for work
As our Facilities Technician in return, we offer you:
- Work in a way that suits you, your role and your department
- Be proud to say you’re part of a team with Investors in People (Gold)
- Plenty of opportunity for learning and development
- 28 days holiday a year, plus bank holidays rising to 32 days after two years
- Four extra days to look after your family when they need you
- Three extra days over Christmas
We are proud to be a family-friendly employer and offer…
- Maternity/Paternity Leave
- Flexible working hours
- Store Discount at our Scout Store + other online benefits
Closing date for applications: 12:00pm Friday 20th September 2024
Interviews will be held in person on 30th September 2024
The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.
Strictly no agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
Title: Volunteer Coordinator
Reports to: Head of People
Salary: £25,000 per annum, pro rata
Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse
At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.
The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.
You will form part of the People Team, which also focuses on Human Resources and Payroll.
You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.
Responsibilities
Administration
- Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
- Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
- Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
- Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
- Keep up to date with best practice and legislation in the volunteer sector
- Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
- Other administrative tasks to support the People Team as required; as a small team, we all support each other.
Recruitment
- Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
- Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
- Support with the development and delivery of volunteer inductions
- Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
- Process leavers relevant systems, monitoring the completion of exit interviews
- Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low
Training
- Maintain our online training records, ensuring volunteers have completed required training
- Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required
Programme Development
- Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
- Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
- Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
- Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
- Work on volunteer incentives, recognition and reward schemes across the year
General
- Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
- Act as a role model for other staff and contribute to the life of the organisation as a whole
- Carry out any other duties as may be required as part of the Volunteer Coordinator’s role
Skills & Experience
- Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
- Experience developing learning pathways for volunteers
- Experience delivering engaging training sessions to a wide range of audiences
- Experience creating positive team environments
- Experience networking and developing mutually beneficial working relationships
- Personal volunteering experience (desirable)
- High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
- Excellent time management, administration, and planning skills
- Ability to problem solve and make decisions independently
- Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
- Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
- Strong level of IT skills, including Microsoft Office – particularly Excel
- Highly organised and methodical, with an excellent eye for detail
- Proven ability to handle confidential information with discretion
- Ability to act as an advocate for the organisation and articulate our core values
Storyhouse is one of the UK’s foremost cultural charities, incorporating a library, theatres and a cinema. We are also an acclaimed theatre producer.
The client requests no contact from agencies or media sales.
Location: St George’s Hospital
Salary: (Salary Band 3.1) £32,356.69 (unqualified) or £33,000 (DAPA / IDVA qualification) up to £34,478.44 per annum
Unqualified IDVAs will start on the lower end of the band and after successful 6-month probation will have to successfully complete DAPA qualification to progress to £33,000.
Hours: 37.5 hours per week
Contract: Fixed Term Contract ending in March 2025 (possible extension end of March 2026)
Closing Date: 3rd September 2024 at 12 noon
Virtual Interview Date: Week Commencing 9th September 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Major Trauma Centre (MTC) Youth Crisis IDVA at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Major Trauma Centre project support young people aged 11-25 who present at St Marys Hospital, Kings College Hospital, Royal London, and St Georges Hospitals who have experienced, or are at risk of, domestic abuse, sexual violence, sexual exploitation, honour-based violence, and any other form of violence against women and girls. We work with young people of all genders and sexuality.
This role provides intensive, crisis intervention support to young people impacted by domestic and or sexual violence who presents at emergency hospital departments.
The MTC project is run in close partnership with Redthread youth violence hospital-based charity, and together we deliver excellent holistic support for survivors, as well as training and advice for hospital staff.
About the Role
MTC Youth Crisis IDVA provide person centred, strength based, trauma informed high quality case work support and advice to survivors of abuse through needs and risk assessment while developing safety plans and working in close partnership with statutory and local agencies to minimise the risk of abuse. You will promote the service in the hospitals through building positive relationships with hospital staff, in particular safeguarding teams and clinicians, to ensure a steady flow of appropriate referrals while regularly deliver training to hospital staff to raise awareness of domestic abuse. You will appropriately respond to safeguarding concerns and represent cases at MARAC when needed.
Please note that : This position will require working pattern of two early shifts (7:30am to 3:30pm), two late shifts, (1pm to 9pm) twice a month. There will be one Friday late shift and one Saturday every 6 weeks.
About You
We are looking for a passionate person who is committed to Solace’s values to foster innovation and continuous improvement in working practice, who is flexible and open to new challenges, ideas and experiences as well as committed to diversity and anti-discriminatory practice with extensive experience of supporting survivors of domestic/sexual abuse and sound knowledge of safeguarding young people and vulnerable adults as well as excellent knowledge of interventions and legal policies around VAWG in order to offer survivor the best choices. You will have skills and drive to supervise and support development of Peer Mentors.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Eye Care Vouchers
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
Beyond Support – Women’s Telephone Support Worker – Southampton
Beyond the Streets is a small charity with a big determination to see routes out for women selling sex in the UK. Our ‘Direct Work’ is central to the organisation, and due to an increase in service demand we are looking to increase our staff team by recruiting a Women’s Telephone Support Worker.
Working as part of a small team in our office in Southampton, you will be responsible for providing regular telephone support to a caseload of women. Within this, you will be often the first point of support for women involved in the sex industry, offering a listening ear for them to process some of their feelings and experiences within this space and providing emotional support; as well as providing more practical assistance to overcome the barriers they face in accessing support. This could be through advocating with external agencies e.g., mental health, housing, problematic substance use, homelessness, poverty, domestic abuse, sexual violence, the criminal justice system; and to make positive steps forward with their lives.
You’ll be…
- Compassionate – communicate well with women using their chosen methods to support individuality
- Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
- Supportive – provide support to ensure the safety & wellbeing of women using our services
- Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
- Engaging – support women to engage in the local community where possible
You’ll enjoy…
- Competitive pay – earn up to £30,000 (FTE)
- Guaranteed hours
- Flexible working incorporating a Time off in Lieu system
- Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
- Personal training allowance – to further your work-based skills and knowledge
- Paid holiday – to support your personal life
- Pension Scheme – to help prepare for your future
- Cycle to work scheme – tax free allowance to purchase a bike
- Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
- Monthly 1-1 clinical supervision – through an external counsellor to support the work you do with women
You’ll need…
- Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
- Commitment to providing quality, women-lead support
- Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
- Patience, compassion, non-judgemental and motivational attitude
- Resilience to work with women who have often experienced trauma
- A responsible, dedicated and flexible approach to work
- Competent IT knowledge and computer skills
When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
Location: Southampton - office based.
Hours: 28 hours per week with some core working hours
Leave:25 days, plus Bank Holidays (F.T.E)
Salary: £22,800 - £24,000 (£28,500-£30,000 full time equivalent)
Line Manager: Beyond Support Team Leader
Pension: 5% Employer Contribution, 3% Employee Contribution
Contract: Permanent
Please complete the Application Form via our website by clicking 'Apply', giving as much information as you can that is relevant, and return it to us along with the equal opportunities form to the email address specified in the job advert on our website.
Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification in the application pack (which is also found on the job advert on our website) by giving clear, concise examples of how you meet each criterion, as set out in the Person Specification.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
The Equal Opportunities monitoring form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.
Deadline for applications: Monday 9th September at 9am.
Interview: Monday 16th September 2024, in person in Southampton.
Follow up Interview: Tuesday 24th September 2024 - in person in Southampton.
Potential start date: October/November 2024 (open to negotiation for right candidate)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Housing Advocates
Salary: £26,000 - £32,000
Location: Hammersmith with travel to other service locations Finsbury Park and Stratford
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As a Housing Domestic Abuse Advocate, you will provide intervention, advocacy, and support to survivors of domestic abuse. Working within a fast-paced team, you will help empower women and ensure that the voice of survivors informs every stage of their journey towards improved safety. You will have your own caseload of survivors who hold social tenancies with local authorities or housing associations, and you will encourage them to engage with our service and ensure they have access to support. You will also co-ordinate the provision of multi-agency support which focuses on working with domestic abuse survivors to maintain their tenancies and prevent homelessness.
About You:
To be successful as the Domestic Abuse Housing Advocate you will need the below experience and skills:
You will bring solid experience of supporting women who have experienced domestic abuse in all its forms; coming from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job. You will have a good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities. You will have proven skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning. We will expect that you have experience in assessing the needs and safety of any children that women using the service may have and an understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children. Lastly you will bring your knowledge of safeguarding practice, procedures, and legislation.
With many skills and qualities to add to this role, if you have good IT literacy, data collection and monitoring these skills are maximised in your role. If you have experience or have been trained or are qualified in the fields related to substance misuse, criminal jusice, law, social work or domestic abuse we would love to hear from you.
We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent Acquisition Team via our website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.