Training Manager Jobs

Summary

• Creative design and content production
• Graphic training and development
• Brand and visual identity across digital and print
• Digital evangelism and strategic implementation
• Website development content management
• Reputation and media management
• Analytics and performance, as well as out-of-hours social monitoring
• Digital and social media trend awareness and networking

• Hybrid working arrangements and must be able to work within the office on Tuesdays and Thursdays.

• A salary of £38,918 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abby with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Background

The Royal Scottish Forestry Society, formed in 1854, is an educational charity focussing on promoting the understanding of trees, woods and forestry. 

Every year RSFS puts on what we believe to be the most extensive programme of practical forestry events across Scotland.  The Society has published a semi-academic journal, Scottish Forestry, since 1858 promoting all aspects of good practice in forestry.

Having agreed a refreshed strategy in 2023, RSFS is now looking to increase its delivery resource. We are looking for someone who shares our passion for Scotland’s trees and forests to develop closer links with members, partners and stakeholders. Your experience in operational delivery will allow us to improve our practices and professionalise our delivery to secure a sustainable future for the RSFS.

Who we are looking for

You will be a personable, dynamic self-starter, used to being the first point of contact within the organisation.  As RSFS is a virtual organisation, you must be highly-organised and able to work independently contributing to the overall team outcomes.

The principal functions of the role will be to support the Board in advancing its mission and representing RSFS to members and the community:

• Support our five Regions in planning and delivery of Regional Field Days and the Annual Study Tour;
• Manage the definition, planning and delivery of paid training events;
• Maintain links with members, partners, stakeholders and sector organisations;
• Develop and promote membership of the Society to a broad and relevant constituency;
• Evaluate and implement procedures for RSFS, and as appropriate for Cashel Forest Trust;
• Ensure, in conjunction with our Secretariat, that RSFS remains in compliance with prevailing laws and regulations; and
• Other duties as required by the role.

Outline terms and conditions

• The role is for 21 hours per week;
• A full-time equivalent salary of £45,000 to £55,000, pro rated for the contracted hours, to be agreed depending on experience;
• 28 days paid holiday pro rated for the contracted hours;
• Access to our employee well-being assistance programme.

Are you passionate about making sure people get the support they need to transform their lives? Are you motivated to facilitate peer support for people affected by spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Team are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals. The Mentoring Team Leader leads the team through providing excellent line management and driving the delivery of the team’s business plans to empower the team to ultimately support more people affected by spinal cord injury

In addition to leading the team, a Mentoring Team Lead will assist in creating mentoring relationships and support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

A Mentoring Team Lead will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

· Home or office based, but with occasional travel around the UK as required.

· Occasional visits to the Back Up office in Wandsworth, London and surrounding area.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midday on Friday 6th December with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 9th December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk.

 

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

 

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Our Head of Children, Young People and Families leads the work of our Children, Young People and Families (CYPF) service and the Building Young Brixton (BYB) Partnership, and is a key part of the Senior Leadership team at High Trees, helping us achieve our ambitions across the board.

Our Children, Youth and Families work serves the Tulse Hill and wider Lambeth community, operating from our dedicated youth and play site at Tulse Hill Adventure Playground, where the CYPF team are based. We deliver a multi-faceted and integrated service allowing us to provide seamless support for children and young people from 8-18, including daily after school and weekend open access adventure play sessions, community and school based mentoring programmes, a work experience and youth leadership programme, and youth social action projects. We also deeply value collaboration with other youth and community organisations, and as Head of CYPF, you will also lead and contribute to a number of
youth partnerships that we manage, including Building Young Brixton. This will require demonstrable experience of running a multifaceted service – delivering several projects and programmes simultaneously and managing a team of staff – with the strong organisational, people skills and a collaborative approach that this requires. You will be an advocate for community based youth and play services and passionate about the value and impact of play, as our core offer is centred around our after school and holiday offer at Tulse Hill Adventure Playground.

You will be based at Tulse Hill Adventure Playground, and as a strong and inspiring manager you will lead a team of youth and play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with and continue to inspire your team, and the wider Building Young Brixton team, to grow and expand our reach.

Our local community is at the centre of everything we do and as a community-based service you will also understand the value of and build on our excellent relationships with local residents, organisations and statutory services, and help champion and ensure strong coordination and leadership of our youth partnerships. In order to achieve this you will have an excellent understanding of the landscape in which charities deliver their services and the statutory and funding frameworks within which we operate.

Grade: 5

Position type: Full time, Permanent   

Responsible to: Website Manager

Direct reports: None

Location: Truro, Cornwall (hybrid) or remote UK with quarterly travel to Truro

 Role purpose:

Join ShelterBox as our Website Copywriter and Editor and take the lead in generating ideas, writing and creating engaging content for our international websites. You’ll be responsible for crafting top-quality web copy and building web pages that look beautiful and perform brilliantly.

This is a creative and strategic role. In addition to paying attention to how the website looks and feels, you will plan our content strategy, use SEO principles in your writing and be able to spot user trends and share insights.

You’ll join a friendly and ambitious team, playing a key role in helping to make ShelterBox a global name. The role offers variety, working with other teams within the organisation to deliver a range of strategic projects.

Who are we looking for?

ShelterBox is looking for a creative and proactive individual with at least 2 years of experience working in copywriting or website content production. If you have a knack for spotting digital trends, engaging audiences and testing new approaches, then we want to hear from you!

The ideal candidate will have:

· Writing Skills:  You should have a proven track record of crafting digital copy and comfortable with demonstrating the impact and conversions it has driven. You should be adept at tailoring your writing style to different audiences, whether you’re explaining complex international issues or crafting persuasive fundraising appeals.

· Strategic Mindset: You should be able to interpret Google Analytics data to understand what content works well and adapt the website accordingly

· Attention to Detail: Your content should be engaging, accurate and aligned with our brand voice.

This is a fantastic opportunity to get ‘behind the scenes’ of a busy emergency disaster relief organisation and help us work towards a world where no one goes without shelter.

Key Responsibilities:

Content Creation

· Produce engaging, high quality web copy that truly connects with our audiences and converts

· Design, write and create impactful web pages with compelling content to boost engagement and drive donations for our fundraising and communication campaigns

· Ensure all webpages are visually appealing and aligned with our brand guidelines and tone of voice

· Plan and deliver the ShelterBox blog to increase engagement and organic traffic

· Regularly update and maintain current website content, including case studies, country pages, and evergreen content, ensuring all information is current and performing well

· Provide ideas for new web pages and copy based on SEO opportunities and industry trends.

· Provide training to fundraising teams to develop their web copywriting skills

Planning, Testing and Auditing 

· Create a website content plan that meets user needs, attracts new visitors to the website and improves SEO rankings

· Conduct SEO keyword research and monitor search rankings across the website

· Identify areas for improvement across in current website content and introduce new, engaging content

· Build tests and implement learnings into content plans, using split testing and optimisation tools

· Ensure website content is meeting user needs by running web surveys, putting the user at the heart of our content strategy

· Use tools like Google Analytics (GA4) and Hotjar to analyse web content performance and optimise supporter journeys

· Share insights and best practice with wider teams so they know what is working well and how to improve

International support

· Support our smaller affiliate websites by monitoring their content, prompting and helping those teams to update their pages

· Share our high-quality web content across all affiliate networks

· Support teams to improve quality of content with SEO training and recommendations.

· Share best practice insights, advice and training to all affiliate teams

Other responsibilities

· Any other duties as needed, appropriate to the level and grade of the post

Job Purpose:  To lead our Step Forward project for young adults aged 17-24 to support mental health and emotional wellbeing, by delivering group sessions across venues in Surrey plus some 1:1 support.

Salary: £26,000 - £29,120

Hours of work:35

Working Pattern: Monday 12:30-8:30, Tuesday 9:00-5:00, Wednesday 10:30-6:30, Thursday 9:00-5:00, Friday 10:00-6:00

Employment type: Permanent full-time

Contract Type: Permanent full-time

Location: Phoenix Youth Centre, Preston Manor Road, Epsom, Tadworth KT20 5FB  Phoenix Centre Tadworth, but working across various locations in East Surrey as necessary

Annual leave:Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Monday 9th December 

Interviews to be held: Monday 16th December 2024

Proposed Start Date: January 2025

Main Responsibilities:

· To help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change

· To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience

· Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the effectiveness of interventions

· To take responsibility for own caseload of young adults, some with complex and multiple needs, with support from senior EWMH staff

· To help involve project participants in the co-production of programmes, activities and services

· To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions

· Attending networking events and meetings, online and in-person, to promote Step Forward

· To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most effective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service

· To keep accurate records of individual engagement, evidence of change and celebrate progress with participants

· To record and report the appropriate data to ensure the project can be accurately monitored and evaluated 

· Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures

· To organise and provide written case studies as evidence of the effectiveness of individual interventions and activities

· To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision

· Support summer activity programmes with partner group WAVES with supervising young people off-site

· Planning, organising and running summer activities for Step Forward participants

· To take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staff rota and ensuring guidelines are in place and updated regularly to ensure best practice

· Outreaching to external volunteer workers and communicating closely with HR

· Any other duties are required to be performed within the grade and renumeration of the role

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

Do you have an understanding of drug and alcohol related issues and experience of working with young people? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire recovery of the young people and families they work with? Then join us as a Practitioner.

Right now, one of our partners, Aquarius is looking for a Drug and Alcohol Practitioner to join their Bedfordshire Young People’s Team. Aquarius helps young people aged 5-18 overcome the harm caused by drugs and alcohol by working closely with the individual, family members and other professionals . But it’s only possible with the help of people like you.

Your challenge? – To provide information and advice, brief interventions and long term structured interventions to support young people who are using drugs and alcohol or being impacted by someone else’s use.  You will be conducting assessments, risk assessments, care-planning and working directly with other services such as schools, social care, mental health services and youth offending.The successful candidate must have exceptional organisational skills and the ability to work with other agencies both face to face, email and via telephone.

An energetic and confident self-starter, you will be required to hold a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field . As well as good knowledge of alcohol/drug and health related issues, you will be used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality, excellent record keeping and  a working knowledge of Microsoft Office.

As this role requires travelling around Bedford, you will also need to have a clean driving licence and access to a vehicle.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Sessional Contract - not fixed hours, to be mutually agreed

£12.00 per hour

Location: Ashby De La Zouch

We are looking for an Shop Assistant to work alongside when required each of the Shop Manager, Assistant Manager and volunteer teams in our two Ashby Shops.

Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to develop and maintain good professional relationships to work closely with staff and Volunteers ensuring that we deliver the best level of customer service?

A key part of this role will be your ability to work collaboratively within a team of staff and volunteers. To help drive income by ensuring that shop productivity is maximised through a variety of tasks. We are looking for someone who loves working with people and someone who inspires and empowers. people around them. Are you friendly, not afraid of hard work, positive in your approach and can instil an energy to those around you? Do you have a creative ability that you can bring to the role?

As part of the role you will be required:

To ensure the shop opens full trading hours in the absence of the manager/assistant manager

To ensure sufficient stock is processed to maintain shop floor densities and so the shop operates to Retail agreed standards.

To promote a happy and productive working environment amongst the volunteer team and to assist in the recruitment and training of volunteers

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

If you love the buzz and have experience of working in a fast paced retail environment, we look forward to receiving your application.

[INFO ABOUT THE CHILDREN'S SOCIETY]

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work for The Children's Society are required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on Friday 27th December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 13th December.

Interviews will be held on a date to be confirmed.

IN2

Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.

We are looking for an Employment Specialist to join our Surrey Employment Service. We help individuals with mental health problems to find paid employment or return to their current role after a period of ill health. We also assist employers and employees to successfully resolve mental health problems in the workplace. But, it’s only possible with the help of people like you.

Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment-focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams (CMHRS), Early Intervention Into Psychosis (EIIP) Teams, partner organisations, local employers and other relevant agencies and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.

As well as a good understanding of the IPS model of working, mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.

There is one vacancy being recruited for covering a smaller geographical area of West Surrey however, the delivery is Surrey and borders-wide. The successful candidate will be based in our Woking office. The post-holder will therefore be a car driver, with access to their own vehicle.

This is a permanent part-time role requiring the post holder to work 30 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Due to expanding projects and workloads, an opportunity has arisen for a finance worker within our Transforming Churches and Communities team. 
You will be responsible for supporting the bookkeeping functions for our clients, additionally liaising on invoicing, recharges, expenses, assessment calculations and billings, payments, and reporting. You will also need to maintain good financial control and governance, in line with relevant policies. Attention to detail, and responsiveness to client queries are essential. You will be the primary point of contact for the client. Our clients are frequently volunteers, and so demystifying financial processes and explaining them clearly is a vital skill. 
As an organisation, we work predominantly with the Methodist Church of Great Britain, although not exclusively. Personal adherence to the Christian faith is not required, although you will be required to be respectful of the faith of others.
There is an opportunity to develop within this role, as we are currently going through an exciting period of growth as an organisation. 
We are a small and friendly team, with big ambitions to enable and support those communities who need us. Our goal as an organisation is to support charities and churches as they seek to serve their communities and develop, giving them a solid foundation of evidence-based development, and strong governance and management practices.
You will work 3 days per week (21 hours). The annual salary will be £27,613 FTE, which will equate to approximately £16,567 pro rata. Working arrangements are one day a week in our office in Hulme (although more may be needed during training) and two days flexible home working.

To engage with children, young people and their families and deliver a combination of advice and signposting, 1:1 sessions, groups and workshops, online and telephone interventions to improve their mental health and wellbeing. 

We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving children and young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community. 

To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.  

To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.   

Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.  

To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.  

To help involve children, young people, and their parents in the co-production of programmes, activities and services.  

To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.  To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.  

To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.    

To apply safeguarding and child protection procedures.  

To help provide written case studies as evidence of the effectiveness of individual interventions.  

To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.   

The jobholder may be required to carry out other duties as directed by the EWMH Services Manager, the responsibility level of which should not exceed those outlined above.  

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

Any other duties are required to be performed within the grade and renumeration of the role. 

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

Job Title:Hackney Paid Peer Supporter

Salary:£24,590 FTE (£14,754 Actual)

Working Hours:21 hours Per weeks

Contract:Fixed Term contract until 31st December 2025

Location: Hackney Borough Based

Benefits:NCT membership with access to exclusive benefits, pension  scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at Homerton Hospital and at various community settings in Hackney. This role will mainly be based between Homerton hospital and out in the community (expenses will be reimbursed).

About the Role

You will be responsible for offering infant feeding support for parents within Homerton Hospital and the community. Some of the key responsibilities of the role include:

· Providing breastfeeding support to families on the wards at Homerton hospital and community settings within Hackney.

· Support in delivering inductions for volunteer peer supporters. 

· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.  

· To attend regular supervision/support sessions. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support is accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.

The role is 21 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This role is mainly based at Homerton Hospital and at community settings across Hackney.

About you

· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description attach. 
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 08/12/2024
 
Interviews: Week beginning 09/12/2024 and 16/12/2024

Interview format: In person – Venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Ovacome Support Services Officer, reporting to the Head of Support Services.

Pay scale: £25,500 – £33,000 per year (full time), pro-rata if part time

Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours.

Location: Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work.

Contract type: Permanent

We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate. Both external and internal supervision will be given to the successful candidate.  You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.

We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.

Role Description

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome magazine and our information resources as needed.

Are you passionate about helping others?
Do you want to be part of a team that have a real impact on people’s lives?

We are looking for a War Pension & Compensation Advisor to join our War Pension & Armed Forces Compensation Service providing tribunal representation, advice, guidance and case management to beneficiaries, ensuring Royal British Legion’s commitment to support the Armed Forces Community and the needs of beneficiary are at the centre of all that we do. 

As a War Pension & Compensation Adviser, you will provide crucial support to beneficiaries by guiding them through their appeal process and representing them before the War Pensions and Armed Forces Compensation First Tier Tribunal. Your responsibilities include:

- Preparing Cases for Tribunal: Thoroughly reviewing case files to ensure all necessary information is included, understanding beneficiaries' reasons for appeal, and advocating for the importance of RBL's support in their cases.
- Advising Beneficiaries: Conducting advice sessions prior to hearings to summarise findings, outline what to expect at the tribunal, and explain the next steps in the appeal process.
- Presenting Cases: Drafting clear, persuasive arguments on behalf of beneficiaries and presenting a cohesive case before the Tribunal.
- Managing Caseloads: Overseeing a portfolio of beneficiaries, progressing cases to listing status, and identifying any additional needs, with referrals to other RBL teams as needed.

The role is primarily homebased with will have regular travel around the North UK for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. (Travel expenses covered)

There will also be occasional travel nationally to attend training / meetings.

Driving licence is essential requirement for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.