Training Management Jobs

Data Protection Adviser

We’re looking for a dynamic and a highly motivated individual to join a new role in our Compliance and Data Protection team.

This is a remote working role and applications from individuals who are seeking flexible working options are welcomed.

Position: SIT36 Data Protection Adviser

Location: Home-based, UK, Nationwide, however, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £30,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 18 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Friday 2 August 2024 (midnight). We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: Week commencing 5 August 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Compliance Lead, the Data Protection Adviser will drive the development of an improved Compliance culture throughout the charity whilst ensuring that we adhere to all relevant regulations and laws. The role would suit a candidate looking to develop a career in compliance and data protection.

Key responsibilities will include:

· Acting as a knowledge expert on compliance and promoting a culture of compliance within the charity in relation to data protection, fundraising and the provision of support services, by the provision of advice, guidance, internal communications and training.

· Assist in the development of new training materials and communications relating to Data Protection and Compliance including overseeing the relevant intranet pages.

· Help to review existing processes and policies and assist in the updating/development of these, along with tracking changes in the external environment that may have an impact on these policies and procedures.

· Overseeing, managing and responding to queries from the departments different inboxes including those for Data Protection, individual data rights requests and data breaches.

· Project managing a number of key actions from an external review of the organisation’s Data Protection practices.

· Assist the Compliance Lead and Associate Director of Legal and Governance in producing ad hoc and annual compliance reports along with any annual submissions to regulators, 3rd parties or external bodies.

About You

You have experience in, or be able to demonstrate:

· Knowledge of Data Protection and willingness to learn in other areas of compliance

· Experience of working in charities, not-for profit or healthcare sector

· Experience of senior stakeholder management and confidence in communicating with senior stakeholders

· Strong organisational skills

· Desire to learn and develop skills and knowledge relating to data protection and compliance

· Strong sense of resilience and the ability to stay calm under pressure

· Ability to manage evolving priorities and ensure projects are delivered on time

· Accuracy and a keen eye for detail

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Data Protection, Compliance, Data Compliance, Data Protection and Compliance, Data, Data Protection Officer, Compliance Officer, Data Compliance Officer, Data Protection and Compliance Officer, Data Officer, Data Protection Advisor, Compliance Advisor, Data Compliance Advisor, Data Protection and Compliance Advisor, Data Advisor.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Help us to grow our Environmental Education Charity’s impact and income by fundraising, allowing us to deliver our mission to create outstanding opportunities for everyone to learn about nature.

• The base location for this position is negotiable, with full remote working / home working a possibility.
• It’s a permanent full-time contract working an average 37.5 hours per week.
• Circa £28,292 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance, a health cash plan and much more! See the full list below.

Love where you work!

We are a national charity established in 1943 to promote a better understanding of the natural world. 

Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.

We value each of our team members and understand that every role is vital to achieve our goals, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

Your focus will be to grow our charity’s impact and revenue streams by fundraising for environmental education, benefitting people and nature by securing funds from supporters, trusts/foundations, and businesses.

This will include building relationships with potential legators, inspiring supporters to maintain their commitment, eventually leaving the Field Studies Council a gift in their Will as well as turning strategic and operational priorities into practical funding bids.

Key responsibilities will include:

• Researching and identifying potential trusts/foundations/businesses as suitable external funders for designated target projects
• Working collaboratively with internal and external stakeholders to draft fundraising bids, developing persuasive proposals and collating appropriate supporting documentation.
• Proactively develop positive, long-term relationships that grow Field Studies Council’s pipeline of prospects
• Maintaining up-to-date knowledge and understanding of relevant governmental, sector and business opportunities to identify potential funding opportunities
• Fundraising administration including gift processing, donor thanking and stewardship
• Supporting at events and funding meetings, as required

Please refer to the vacancy pack on our website for the full responsibilities of the position.

Where you’ll be based

The base location for this position is negotiable, with full remote working / home working a possibility. However, if you prefer working in office, we have Field Studies Centres throughout the country which you are also able to work from. We will also consider hybrid working options.

There may the occasional need to travel to meet with, colleagues, prospective funders and other stakeholders. We expect this to be limited, no more than once every 2-3 months.

Who we’re looking for

You will be passionate about our charity’s mission and understand the importance of Environmental Education.

It’s essential that you have experience working in a fundraising role or department. We need an experienced individual who is confident to write and submit successful fundraising bids to trusts, foundations and businesses.

You will also have experience creating and managing successful supporter journeys to optimise our donations, particularly legators.

As a natural at building relationships with internal and external stakeholders, you will be able to tell compelling stories to encourage individuals and organisations to support our aim to connect people to nature.

 If this inspires you, we would love to hear from you.  We look forward to your application.

 

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 8 August 2024.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at online or at a Field Studies Council centre in the week commencing 19 August 2024

Shortlisted applicants will be contacted by email.

Merton College looks for an outstanding candidate to be Deputy Development Director following the promotion of Milos Martinov to lead the Development team at St Cross. The successful candidate will join a vibrant team of seven others in the Development & Alumni Relations Office, a well-established component of this ancient College.

This is a senior position within the team, with the Deputy Development Director acting as a second Major Gifts Officer, supporting the Development Director and Warden of the College in this activity, as well as deputising for the Development Director and supporting the work on fundraising strategy for the College.

This is a role which looks for leadership qualities and favours someone with strong intuitive and innovative skills.

We offer excellent benefits, including membership of the University of Oxford Staff Pension Scheme, private medical cover, 30 days’ holiday per year (excluding bank holidays) and free car parking. Meals in College are provided free of charge when on duty.

The duties and skills required are described in more detail in the further particulars on our website, which also contains information about how to apply.

Closing date: Noon on Wednesday 7 August 2024.

Merton College is an Equal Opportunities Employer.

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Job title: Prospect Researcher

Location: North East England - fully remote

Salary: £15.39 - 17.14 p/h plus holiday pay

Contract: temporary

Duration: 12 months

Hours: 3-4 days a week (flexible working hours)

Do you have experience in as a Prospect Researcher, Research and Information Officer or a similar role?

Are you ready to enhance fundraising and alumni engagement efforts for a leading Russell Group university?

Be part of a leading UK university of 27,750 students from over 130 countries. Recognised for its research excellence in medicine, science and engineering, social sciences, and the humanities, the University is committed to addressing key societal challenges through its world-leading research and teaching in health, culture, technology, and the environment.

Join a forward-thinking Advancement Team responsible for fundraising, donation management, and alumni engagement. Your role will be pivotal in supporting financial aid, recent graduate support, and cutting-edge research through targeted fundraising initiatives.

This role is fully remote and offers flexible working arrangements. The role is predominately focusing on due diligence and report writing however you will be required to conduct prospect research and ratings.

As a Prospect Researcher you will be responsible for:

• Research Strategy: Develop and implement a research strategy to optimise fundraising efforts.
• Prospect Identification: Source and evaluate potential donors to guide fundraising activities.
• Reporting: Maintain a robust reporting system to measure and improve fundraising success.
• Compliance: Ensure adherence to data protection legislation and ethical donation policies.
• Training: Provide guidance on ethical fundraising practices to internal teams.

What you will need to be successful in the role:

• Previous experience as a Prospect Researcher or a similar role in higher education or not for profit sector
• A high level of accuracy and excellent attention
• Experience of planning, designing and delivering effective management reports
• An excellent understanding of data protection legislation and the requirements of compliance with these policies

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Housing Support Worker – North West

Job type: Full Time, permanent

Salary: £24,962 Per Annum (Base salary £23,962 + £1,000 Unsociable Hours)

Hours: Working hours are 8 hours per day, shift patterns and flexibility will be discussed during the interview. (The provision of the contract is between 08:00 and 22:00

Location: North West

An enhanced DBS check will be required for this role.

Candidates are required to have a full driving licence and access to a vehicle for the purposes of undertaking the requirements of this role.

Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.

Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed.  CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.   

The Team provides flexible and holistic support to Residents who have a wide range of support needs. We aim to support our Residents to find and keep a stable home at the end of their CAS-2 placement. You will manage a caseload of Residents and properties in your allocated area.

Duties and responsibilities include but are not limited to:

• Support clients to comply with the requirements of their HDC/Bail conditions.
• Producing a realistic and achievable Support Plan to include accessing and using housing and accommodation services to support move on to longer term accommodation. 
• Ensure that all Support Plans and Risk Assessments are unique, inclusive and person-centred.
• Provide weekly support to Residents to engage with their support plan and contribute to the achievement of their objectives and aspirations.
• Support Residents to access Housing Benefit in the first instance to ensure that their tenancy is not put at risk with escalating rent arrears.
• Manage properties within your area of responsibility to ensure they are being maintained to Decent Homes Standard by reporting repairs, and replacing furniture and equipment are required.
• Undertake basic cleaning tasks as required.

Key Responsibilities

• Plan and deliver effective, person-centred Support and Safety Plans 
• Provide weekly support sessions (up to 2 hours per week) working with our Residents to achieve the goals identified on individual Support and Move On Plans.
• Maintain up to date individual Resident records.
• Support Housing Benefit applications for each Resident.
• Complete referrals to specialist support agencies in the community as required.
• Liaise with Partner Agencies such as The Probation and Prison Services, Courts, and Police where necessary.
• Ensure that properties are always adequately equipped, maintained, furnished, and clean.
• Empower and motivate Residents to identify and achieve desired outcomes.
• Develop Move-on plans with Residents at the earliest opportunity, identifying realistic options for their future home.

What We Expect From You

• Ability to develop person centred support and move on plans.
• Understanding of safeguarding.
• Ability to work with vulnerable adults with complex needs (such as substance misuse, physical health, mental health, seeking employment and housing support).
• Flexibility to travel within your allocated area for training and team meetings and be flexible to cover other local patches as required.
• Familiarity with computer-based packages

What you can expect from us

• A dynamic and supportive team who delivers results for the people we support every day.
• The opportunity to work flexibly within the community as this role allows you to plan your own workload of support sessions and property visits.
• A commitment to helping you learn and develop your career.
• Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.

This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential. You will be able to claim mileage expenses from base location (to be ascertained) at 45p for every mile travelled.

 

An Enhanced DBS and Prison Clearance is required for this role.  These will be completed as part of the Pre-Employment Screening process. 

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We are ready and waiting to receive your online application.

If you have any questions or would like to have an informal chat regarding the role, please contact Faith Marriott -Service Lead [email protected]

ISAPS is looking to appoint a proactive, adaptable, and highly organised Executive Assistant to join our small dedicated remote-working team.

This is an exciting time to join us and take the next steps in your career: the successful candidate will enjoy a variable and broad workload, engaging with international stakeholders at all levels, and will have the opportunity to take responsibility, work independently and develop in the role.

About the role:

The Executive Assistant provides comprehensive support to our Executive Director to coordinate all aspects of our business; working with our Board and committees to take our services to our international community of plastic surgeons to the next level, and to further our mission to improve education in our field for the benefit and safety of patients.

You will be the first port of call for the Executive office, responsible for managing communications; coordinating meetings; preparing reports and presentations for the Board; supporting the development and project management of strategic initiatives; and maintaining, delivering and improving high-quality office management systems and processes across the organisation.

About you:

Educated to degree level, with strong demonstrable experience in a relevant role (preferably but not necessarily gained within a membership organisation, university or medical environment), you will be comfortable working at pace on your own initiative. We would like to hear from candidates who will embrace and enjoy the opportunities, and challenges, of working in a small ambitious organisation: able to manage multiple projects concurrently and to build effective relationships.

Key attributes will include:

• Demonstrable experience in a relevant role, including working with Boards.
• Highly organised, with exceptional competence in MS Teams and Office 365, including report writing, managing data in excel and preparing PowerPoint presentations.
• Adept at analysing and evaluating needs quickly, managing conflicting deadlines, and able to see tasks through to completion in a timely manner.
• Energetic, enjoys working at pace, and taking initiative and responsibility within a small team.
• Demonstrates strong customer focus, attention to detail and a commitment to the highest quality outputs
• Skilled at developing relationships and welcomes the opportunity to work with medical professionals in an international environment.
• Self-motivated: effective working from home, whilst equally happy to travel to work or meet colleagues in London, or to represent ISAPS at international events when needed.
• Proactive, adaptable, resilient, diplomatic, solutions focused and culturally aware.
• Whilst English is the official language of ISAPS, other European languages may also be an advantage.

About us:

The International Society of Aesthetic Plastic Surgery is registered as a non-profit organization in the USA and is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. We do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange. We currently serve a growing membership of more-than 5,000 Board certified plastic surgeon members in 117 countries.

Our team is international too: small but highly effective, we work together remotely, across international boundaries, to make a big difference for our international community.

Reporting to: Executive Director
Tenure: Full time (5 days per week), permanent
Salary: Depending on skills and experience [£35K - £42K]
Location: Home working, ability to travel to London 1-4 times per month

Benefits:

• 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year)
• Holiday entitlement increases with service
• Matched Pension Plan
• The opportunity for growth, responsibility and ownership

Process:

Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.

Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.

Closing Date: 9am August 9th
Interviews: Shortlisting (ongoing)
Final interviews: Thursday August 15th

We reserve the right to close the vacancy early in the event of a very large number of applications.

You may have experience of the following: Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator; Project Support; Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin; Business Support Officer; Operations Coordinator; Senior Executive Assistant, Executive Support; Education coordinator; Partnerships coordinator; Engagement coordinator;

REF-215802

This role is based in our London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.

Learn about our vision, mission and values

About the role

This role supports the Global Talent and Learning team by delivering global talent development initiatives, maintaining learning management and performance management technologies, and creatively leading team branding, intranet, and social media communication campaigns. The position involves administrative support, the development of training materials, managing the global training calendar, and assisting with events and projects.

About you

The ideal candidate will have graduate qualifications or equivalent experience, strong personal presence and credibility, and the ability to improve business processes and systems. Proficiency in MS Office, understanding of databases and learning management systems, basic project management skills, excellent oral communication, and relationship-building skills are essential. Attention to detail, strong organizational skills, and the ability to collaborate in a hybrid working environment are also important. Knowledge of digital content design for social media, web, and other platforms is required.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

CEO

UK Community Foundations

Fully remote-working, with regular travel across the UK, with ability to commute to London on a regular basis

£110,000 to £130,000 per annum

UK Community Foundations (UKCF) is the national membership organisation for all accredited community foundations across the United Kingdom. Our members bring together people and organisations wanting to make a positive difference to communities through place-based philanthropy.

For over 30 years the UKCF network has distributed millions of pounds towards smaller, locally based organisations. Our 47 UK-based community foundations provide vital support to every postcode in England, Wales, Scotland and Northern Ireland. Our network of community foundations managed over £811 million in community-focused endowments, being invested by communities for communities. This has risen by 14% since 2020, showing a drive for more sustainable support at a local level. In 2023 over £170 million in grants were distributed by community foundations. Our mission is to provide inspirational leadership and advocacy at the national level by delivering training, resources, and a national profile to enhance and sustain their support of local communities and we are now seeking a new CEO to lead this mission.

This is an exciting opportunity for an inspirational strategic leader, who can continue to increase the impact and influence of community foundations nationally and inspire the team and diverse network.

We are looking for:

• A values-driven leader, with clear experience of building and supporting a diverse, high performing team and culture that empowers staff teams and external stakeholders.
• Strategic leadership of an organisation that exists to add value to a diverse membership, network or similar structure.
• Evidence of delivering impactful, inclusive change with a result orientated and collaborative approach.
• A key external ambassador, able to influence at high levels across Parliament, the civil service, the private sector, civil society and the media.

For further information about this exciting opportunity, please review the dedicated microsite by clicking 'apply'.

UKCF is committed to diversifying the background of its workforce and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability. 

Closing date: Sunday 1st September (midnight)

Interviews with Prospectus: 9th-16th September

Interviews with UKCF: w/c 23rd September

We have a unique opportunity for an IDVA in a pilot project at Charing Cross Emergency Department. This s a full time 37.5hrs on a 12 month fixed term contract until end of June 2025.

Co-locating, in a health service, an Independent Domestic Abuse Advocate (IDVA), a Domestic Abuse (DA) Coordinator and a violence prevention worker has never been trialed before anywhere in the UK.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Clinical supervision and group reflective practice

About the role:

This role is co-located within Charing Cross Hospital 4 days per week and 1 day per week at our office near Old Street. As an IDVA you will:

• implement effective ways of working with victims to increase safety & reduce harm
• provide a high-quality, front-line service to victims of domestic abuse
• work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
• run group training sessions & share your specialist knowledge with acute staff across the hospital

Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.

You will need:

• knowledge of help-seeking barriers & support needs of victims of domestic abuse
• an understanding of domestic abuse & it's impact
• knowledge of risk assessment, safety planning and risk management
• an understanding of safeguarding issues & the legal responsibilities surrounding these issues.
• experience of direct service delivery to vulnerable people
• good communication, negotiation & advocacy skills, both written & verbal when interacting with a range of agencies & people
• strong crisis management skills & the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care /customer service skills worked on high volume inbound calls with strong database skills.

Initially working in their London office for the first 3-4 weeks then there will be hybrid options after training

The Role
Handling inbound telephone calls from the public during our busy high volume Appeal period.
Processing orders for the appeal by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience
Processing requests from organisations for fundraising materials for our busy nationwide Campaign.
Taking telephone donations, including for high profile Campaigns.
Processing administrative updates on our supporter database
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience

The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This role provides advice and advocacy to LGBTQ+ people who contact Stonewall Housing because they are homeless or at risk of homelessness. The goal is to help people understand their rights and navigate their housing options in order that they have somewhere safe to live. People usually contact us because they are in crisis, the Case Worker’s job is to calmly assess their housing needs, provide them with immediate advice and sign posting and, where necessary, provide advocacy case work to ensure they get access to what they are entitled to.

Key Responsibilities

· To provide a high quality, flexible and responsive advice and case work service to LGBTQ+ people, supporting them to exercise their rights and get access to safe accommodation.

· To assess the individual needs of each person and provide a bespoke advice and advocacy plan.

· To ensure that effective service user participation mechanisms are in place.

· To ensure a high level of customer care and practice at all times.

· To develop links with relevant external agencies.

Main Duties of the Post

Casework Sessions

· To give holistic support to LGBTQ+ people accessing our advice and advocacy service and to provide proactive support to these service users who are sometimes hard to engage.

· To assess each individual’s current housing situation and form a view with regards to risk associated with their case.

· To explore all options available to the service user allowing them to make informed decisions.

· To work with LGBTQ+ people accessing the advice and advocacy to develop and review individual work plans and risk assessments.

· To have regular case work sessions to provide structured support, in relation to Housing specific issues.

· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.

Liaison with Landlords / Other Agencies

· To support service users to report repairs and work with landlords and advocate where necessary.

· To support service users to contact local authority, voluntary and private sector landlords to report anti-social behaviour issues and advocate where necessary.

· To support service users to present to local authorities as homeless, where appropriate, and advocate where necessary.

Other Duties

· To establish and maintain accurate and complete records in all areas of work

· To complete statistics for the collation of performance and funding information

· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.

· To participate in individual and clinical supervision meetings, annual appraisals and training

· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures

· To act in the best interests of Stonewall Housing and its service users at all times

· To promote Stonewall Housing at external meetings and community events

· To carry out any other duties commensurate with the aims and objectives of the post that may be required

PERSON SPECIFICATION

Essential Experience

· Lived experience, or experience of working with homeless or vulnerable LGBTQ+ people, in a voluntary or paid employment setting

· Lived experience, or extensive experience of working with LGBTQ+ people.

· Experience of providing advice and advocacy support to vulnerable people in a professional setting

· Experience of working with and delivering services to a diverse client group with a wide range of support needs

· Experience of supporting people who have faced LGBTQ+ discrimination or hate crime

· Experience of lone working and working as part of team

 

Essential Knowledge

· Knowledge of Housing Legislation and how it applies to those experiencing or at risk of experiencing homelessness

· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people

· Knowledge of the current benefits available to single people

· Knowledge of common themes, trends and issues within supported and shared accommodation

· Knowledge of pathways into medical and social support for LGBTQ+ people

Essential Skills and Abilities

· Ability to provide a range of housing related advice and advocacy services, i.e. assessment, developing and using opening letters, support planning, case working, independent living support, welfare benefits advice and providing resettlement support

· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts

· Ability to prioritise and maintain case work across multiple service users at the same time

· Excellent recording and reporting skills to accurately reflect work with young people

· Excellent written and verbal communication with vulnerable people

· Ability to effectively involve and engage LGBTQ+ people in services

· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers

As with all members of Stonewall Housing’s Team, the postholder will also:

· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.

· Have strong networking and relationship-building skills.

· Have a positive and can-do attitude.

· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.

· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.

· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.

· Be able to travel occasionally around the UK for key events.

· To work as part of a mostly-remote team, embracing online communication and collaboration tools.

· To receive regular supervision from the line manager and attend training courses as required.

Your attitude and personal attributes

· A commitment to equal opportunities in all aspects of work.

· A commitment to the aims, values and beliefs of the organisation.

· Ability to empathise with vulnerable LGBTQ+ people.

Conditions:

This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.

More about who we are:

Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.

Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.

We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.

Our Values:

· We are LGBTQ+ informed.

· We are tenacious.

· We are empowering.

· We are collaborative.

· We are inclusive.

What we can offer you:

Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.

Our benefits include:

· Competitive salary

· Flexible working

· Generous annual leave – 30 days (FTE)

· An additional ‘Stonewall Housing’ day off per year

· Pension scheme

· Employee Assistance Programme

Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.

Applying for the role:

No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.

We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

For more information about us, please visit our website and follow Stonewall Housing on our social channels.

Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Services Manager, on john[at]stonewallhousing[dot]org.

Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.

About The Role

40 hours per week

At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people’s lives.

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.

If successful, the main duties of your role will be:

• To support the Executive Head Chef in the delivery of the Food Services Strategy.
• Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
• To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
• To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
• To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control..
• To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
• To help ensure that all members of staff adhere to both statutory regulations and NMA’s policies on food safety and health and safety within all catering areas.
• Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.

Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR. The post will be working 40 hours per week on 5 days out of 7 basis.

About the National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so, then we would like you hear from you….

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

Internally your job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Windsor Road as a Recovery Worker.

Windsor Road service offers 11 beds to people experiencing mental ill health.  We are a CQC registered residential care home. We offer individual one to one interventions and sessions such as social anxiety, anxiety, finance and budgeting, positive self-image, building self-esteem, support with diet and nutrition, healthy eating, sleep hygiene, DBT skills, building resilience, life skills, solution-based therapy, stress management etc. We offer a range of activities in our service planner including a daily coffee morning, a ‘here and now’ group,  community gardening, cooking, arts and crafts, social inclusion and family and friends’ days.  We support our residents with daily living skills where this is needed, such as support with shopping and cleaning tasks, this could include prompting or supporting alongside them. We also work closely with other agencies and our residents wider care teams, so good communication skills are required. And of course, all of this is recorded on our information management systems, so good record keeping and documentation is also essential. Our service consists of 8 24/7 Recovery Workers, a Service Manager and Registered Manager.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to achieve independence in the community, we’ll rely on you to work with them to come up with a person-centred support plan that will see them achieve their goals and aspirations, as part of your key worker role. Whether it’s developing their domestic and finance management skills or accessing work or volunteering or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

Care home, mental health support or social care experience is preferred. You will be required to administer medication and complete a medication qualification and the care certificate. Candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties as well as completing sleep in shifts.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part-time requiring the post holder to work 30 hours per week.

The post holder will be required to work a minimum of one sleep-in shift per week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter via our website explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.