Training Management Jobs

As a member of the ‘Training Ground’ project, we want you to engage with young people and enable them to reach their full potential with education, training, and employment (ETE) opportunities.

As an Employment Mentor you will help the young people to develop their skills, confidence and offer them guidance when entering the workplace.

The Training Ground programme uses the power of the club’s badge to engage with young people in the community. The project will provide one-to-one mentoring sessions and access to wraparound support, including physical activity sessions, employability and life skills sessions.

The programme will provide an opportunity for targeted groups of young people not currently in education, training or employment in Merton and Kingston to access training and work experience to enable them to gain the skills and confidence to gain employment.

The post holder will have experience in working with young people from a range of backgrounds, whilst also building professional relationships with employers and external stakeholders. 

About Us

School of Hard Knocks (SOHK) is a charity that exists to empower and support individuals who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity (rugby training) and group and one-to-one support sessions, SOHK enables young people to succeed in their education and reach their potential. All of SOHK's activities are underpinned by an evidence-based sport for development framework called the 5Cs.

Overview

SOHK will soon launch its new and ambitious organisational strategy to drive growth and impact. We want to reach and support more young people at a key point in their adolescence and help them to reach their potential. To achieve this, we need to increase our reach to new audiences and convert more people into donors. We also need to optimise our communications to existing audiences; from young people on our courses and their educational professionals to prospect partners and donors.

This role is key to the success of our growth fundraising strategy that will see us double our income. To achieve this we need to optimise our branding, develop new marketing channels and grow our reach. We are looking for someone as ambitious as we are, and willing to help move our charity into the next stage of our development.

Key Responsibilities

• Deliver the Marketing & Communications strategy. Work with the Director of Fundraising and Marketing Consultant to contribute to the development of the the Marketing and Communications Strategy. Lead the delivery of the strategy, track progress and report risks and opportunities to senior leadership team.
• Brand management and development. Maintain and evolve the charity's brand identity. Ensure consistent messaging across all channels.
• Social media management. Plan, schedule and create content for multiple channels. Ensure timely publication and distribution of content. Develop and manage social media content and campaigns. Monitor social media engagement and analytics to refine campaigns.
• Digital marketing. Lead the development of all digital marketing to achieve audience reach and income targets.
• Analytics & analysis. Track and analyse the performance of campaigns by monitoring relevant analytics. Use data to adjust strategies and improve outcomes. Conduct regular competitor analysis to ensure we maximise reach. Develop routine end of campaign analytical reviews and reports.
• Stakeholder Engagement. Build and maintain relationships with key stakeholders including ambassadors and celebrity patrons, providing them with all the assets and materials they need. Develop strategies for stakeholder communication and engagement. Work with partners to create mutually beneficial communications strategies.
• MarComms Advisory Panel Engagement. Engage with our voluntary MarComms Advisory Panel of experts to maximise success of our strategy.
• Graphic Design. Using design software, create promotional and programme delivery materials such as brochures, posters, challenge event packs and social media graphics in line with brand guidelines. Create visual content for all digital platforms.
• Video Content Creation. Conduct interviews with beneficiaries on camera to capture their stories. Edit video footage optimising for use in large-scale event films and for social media content. Develop engaging video content to promote the charity's mission and activities.
• Copywriting & Copy Editing. Write and edit inspiring and engaging content for various digital platforms including website, e-newsletters, and social media. Develop compelling stories and case studies to highlight the charity's impact. Write press releases where appropriate and quarterly ‘Supporter Updates’ for major donors.
• Website Management. Oversee the development of a new website. Update and maintain the charity's website content in line with best SEO practice. Ensure integrations are working correctly i.e. website is correctly integrated with Zapier and is pulling through subscribers to Mailchimp.
• Internal Communications. Develop engaging staff communications and opportunities to share successes and drive motivation amongst staff. Seek new opportunities to share information team-wide.
• Integrated digital processes. Maximise efficiency by building integrated digital systems and processes wherever possible.

Skills & Experience

Essential

• Experience of creating and delivering multi-channel marketing acquisition strategies
• Experience delivering budgets and annual operational plans
• Highly-skilled copy-writer, editor and proof-reader
• Experience of digital marketing and proven record of delivering growth and achieving campaign goals
• Experience of managing external media and creative agencies
• Excellent GDPR knowledge and practice
• Experience of new product development, innovation and project management
• Good understanding of Google Analytics and other reporting tools.
• Experience of integrating platforms where possible to drive efficiency and optimise the customer experience

Desirable

• Knowledge of the charity sector and understanding of Sport For Development
• CRM experience
• Experience of project managing the delivery of new websites
• Experience of using creative design platforms such as Canva and video editing software.

Personal attributes:

• Responsive to the ever-changing digital landscape and trends
• Willing to be part of a fast-paced and ambitious team
• Detail orientated
• Growth mind-set and continually seeking to learn
• Strong stakeholder management skills (internal and external)
• Ability to adapt verbal and written communication skills to suit different audiences
• Confidently manage, influence and negotiate with senior stakeholders
• A highly motivated self-starter able to work proactively, independently and manage multiple priorities
• Able to work flexibly, adapting to the needs of the role and the wider team

Terms of Appointment

• Permanent contract
• Full-time (4 days considered)
• Salary £32,000 - £35,000 pro rata (dependant on experience)
• 25 days holiday plus 3 working days between Christmas and New Year extra. Employers also earn an additional day of annual leave per year of service up to a maximum of 5 days.
• Cycle to Work Scheme.
• 3% employer pension contributions.
• Opportunities for personalised training and development.
• Dynamic, entrepreneurial working environment with flexible approach to working hours and locations where possible.

How to Apply

The closing date for applications is 9am Monday 5th August.

Interviews will take place online on Friday 9th August, so please keep this day free in your diary!

About us:

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams: 

1. raising awareness of carers, 

2. influencing local policy through community engagement activities, 

3. improving carer wellbeing and

4. connecting carers to each other and to support and training opportunities through our services. 

About the role:

We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.

The Office Administrator role is a new position that will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.

About you

As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.

The post holder will:

• Work collaboratively and have excellent communication skills. 

• Be organised, self-motivated and able to manage your time effectively

• Have the ability to solve problems effectively and make decisions in the face of competing priorities

• Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs

• Be able to work unsupervised and under pressure.

• Be technically proficient, experience of a CRM system is desirable

What can we offer you?

• Professional development,  induction,  ongoing training and support

• Hybrid working

• Holiday pay and pension

• An Employee Assistance Programme

• Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.

Closing date: 9am Friday 9th August

Interviews:  Thursday 15th August at 336 Brixton Road

It's a Penatly are looking for an outstanding Communications & Marketing Manager who will support the communications and strategic objectives of our anti-trafficking & exploitation global campaigns during major global sporting events which have an average reach of 180 million, and our CommonProtect (legal reform for child protection in the Commonwealth) and Student Ambassador (Universities) programmes.  You will act as brand manager for all It’s a Penalty’s communication output, including campaign and marketing collateral, social and digital media, and programme promotional materials.

With a deep understanding of effective marketing campaigns through a variety of media and a passion for marketing and strategy, you will act as contact for journalists and media outlets, work across all teams, advising and supporting the production of new materials and content, supporting the communications aspects of all our programmes, ensuring they meet the needs of our audiences.

North Yorkshire - covering Scarborough, Whitby, Ryedale and other areas

Ref: Job005

Job Summary

Do you have lived personal experience of the Criminal Justice System, possibly involving gangs or knife crime, or another relevant cultural competency? Have you got what it takes to provide life changing advice and guidance and/or mentoring to children and young people?

If so, St Giles Trust is looking for a Caseworker to play a key role in our award-winning SOS+ project. SOS+ educates children and young people around the risks and signs of exploitation, serious violence and gangs, through group facilitated sessions and tailored one-to-one intervention sessions in schools and other community settings. It also takes an evidence-based approach which educates professionals and parents, as well as children and young people between the ages of 10-25 years.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
A key member of the St Giles Yorkshire team, as well as our Central SOS+ team, you’ll be responsible for developing and delivering 1-2-1 educational sessions to children and young people on topics such as grooming, weapons awareness, the reality of prison, gangs, county lines and child sexual exploitation. You’ll also need to work closely with partner agencies and attend multi-agency meetings and support the design and development of new sessions and materials. All the while, you’ll be supported by a Peer Advisor with lived experience of adverse experiences linked to exploitation, county lines or prison. 

What we are looking for

• Experience of engaging with challenging children and young people, e.g., those with complex needs, who are reluctant to discuss their needs or who are angry and confused
• A track record gained working with socially excluded children, young people and adults, including delivering/facilitating sessions to groups – especially socially excluded children and young people in schools or similar settings
• Knowledge of gangs, knife crime and patterns of offending in West Yorkshire or a similar area, plus a proven ability to negotiate and network with partner agencies to establish links to further the aims of a project
• An Education and Training and/or Mentoring Level 3 qualification, or similar, or a willingness to work towards this.
• A flexible and collaborative approach, a positive attitude, emotional resilience, confidence when speaking in front of a group and a flair for planning sessions using a variety of resources.

A driver's license and a car are essential due to the rural areas covered.

Please note this role requires Enhanced Adult and Children with Child Barred DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button.

Closing date: 11 p.m. on 08 August 2024.   

Interview date: 23 August 2024.   

Location: Dudley, West Midlands

Salary: £34,000 per annum

Contract: Full-time, fixed-term 31st March 2026

Working Hours: 37.5 hours per week

An organization is seeking an experienced Programme Development Manager (Learning) to oversee the development of their popular schools and informal education offer. This includes developing and overseeing the delivery of an exciting Arts Council England funded Little Makers Key Stage 1 project, supporting children to develop their creative skills and potential through hands-on industry-inspired making.

As Programme Development Manager (Learning), you will manage the development and inform delivery of their formal and informal education programmes, which reach over 55,000 children each year and around 1000 adults.

What will you be doing?

• Overseeing the effective development, delivery, evaluation, and improvement of the formal and informal learning programmes, including curriculum-informed and audience-led content, resource development, and training. • Developing and coordinating the Little Makers programme, creating content and resources, collaborating with colleagues, setting, and meeting key milestones. • Initiating and developing relationships with local schools to ensure long-lasting connections and co-developing programmes that meet the needs of teachers, students, and their wider audiences. • Collaborating with colleagues from across the organization, as well as external partners, to ensure programmes meet their targets and outcomes. • Developing training programmes to ensure achievement of outcomes for both Little Makers and wider education initiatives. • Managing the Programming Education team.

What are they looking for?

• Experience of managing teams inclusively, to achieve outcomes, including the development of training. • A creative skill set that allows you to form innovative and inclusive ideas, leading to tangible programmes and resources. • Strong data analysis IT skills. • Experience of developing and delivering formal learning programmes (including Key Stage 1). • Excellent communication, collaborative and influencing skills. • Experience of working with external partners to develop ideas and deliver tangible outputs. • Strong project management experience and a proven record of delivering high-quality results on time and to budget.

What can you expect?

• Unique working environment: They host seasonal, themed, and high-profile events, as well as being regularly used for TV and film locations. • Opportunity to learn new skills. • Competitive rewards & benefits. • Supportive & inclusive work culture. • Positive attitude to work-life balance.

What are you waiting for? Begin your journey now and apply using your most up-to-date CV.

They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Interviews are expected to take place between 12th August 2024 – 15th August 2024, adjustments will be made should successful applicants be unable to attend

As they say, tara-a-bit!

You may also have experience in the following: Programme Manager, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Project Delivery, Charity, Charities, NFP, Not for Profit, Training Development, Education Programme Manager, etc.

REF-215 764

The Third Age Trust is seeking to appoint a Learning Officer to support learning across the u3a movement. The post will be focused on growing the national & online learning provisions, in a way that serves and supports local u3a activity.  

This is an exciting time for the u3a movement, with many members open to new ways of learning. The Learning Officer will support the development of our online learning provision, enabling the sharing of resources and networking between members. They will also facilitate national learning events and projects. Prospective candidates will be confident in their ability to use digital software and be able to support members to access new technologies. The person will be a key link between stakeholders within the movement including volunteers and external partners. Working with the Learning Manager and Member Services Team to deliver the learning programme and achieve u3a objectives. 

Purpose of the Job 

Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them. The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space.The mental health adviser role is key to the support that children and young people will receive on site, and you will have the opportunity to work with 5-18 year olds, as well as providing signposting and support to parents/carers and other agencies.

This Mental Health Adviser role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT,  or other roles that have given you experience and skills in  working with Children and Young People presenting with difficulties related to their Mental Health.

Key Responsbilities

• Work as part of a team dedicated to providing support to children and young people who are at risk of mental health crisis, or may otherwise attend A&E.
• Offer one to one support via drop in or appointments, and be child-centred in that support.
• Work alongside children and young people, their parents/carers and families in increasing self-management of presenting difficulties.
• Signpost anyone accessing the service to appropriate and local on-going support; and build up your knowledge and networks of such support.
• Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
• Follow risk procedures, be familiar with completing risk assessments, and refer to on-call or senior managers appropriately.

You will have:

• A minimum of two years’ experience of supporting children and/young people in a mental health service or similar role in a paid or volunteer capacity, in a 1:1 and group setting
• An ability to form supportive relationships with families, and tailor support to individual need.
• A child-centred approach to work.
• Working knowledge of child and adult safeguarding.
• Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.

Benefits of working with us

• Contributory Pension Scheme
• 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
• Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
• Cycle to Work Scheme
• Flexible working
• Employee Assistance Programme (EAP) including free counselling sessions
• Paid time off for medical appointments
• Training and personal development opportunities
• Access to shared resources and training opportunities via Mind Federated Network

How to apply

Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Deputy Service Manager

This is an exciting opportunity to join Depaul UK to help us to set up and develop our new Supported Lodgings service.

Position: Deputy Supported Lodgings Services Manager

Location: Wigan

Contract: Permanent

Hours: Full time 37.5 hours - Including participation in a rota of staff to provide on-call services per week.

Salary: £33,906

Closing Date: Tuesday 6th August 2024

About the Role

Working under the direction and support of a Regional Prevention Services Managers, the Deputy Service Manager will lead a team of client-facing workers to deliver effective and high-quality services that strive to prevent homelessness.  You will be responsible for young people needing longer term placements, as well as sharing responsibility for the safety and wellbeing of all hosts and staff at the service.

The postholder will be accountable for the day-to-day aspects of service delivery in line with Depaul’s expectations and procedures. You will oversee all aspects of project delivery of our Supported Lodgings service, including the line management of client-facing workers, supporting the to deliver high-quality services.

Your work will be underpinned by the Depaul Endeavour model of assets based, psychologically informed delivery, the aim of which is to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self determining in their lives.

Key responsibilities include:

•  Ensure every client accessing Supported Lodgings service is welcomed, kept safe and has a suitable support plan for longer term accommodation and support

• You will lead on the assessment of needs and risk, predominantly focused on suitable risk management plans for engagement in Supported Lodgings Services

• Develop and deliver key partnerships with referral agencies and support related projects

• Work with the Regional Prevention Services Manager to continuously review and develop the services under your responsibility

• You will have responsibility for ensuring the health and safety of the environment for Supported Lodgings’ guests and volunteers through regular checks and reporting.

• Work with the Regional Prevention Services Manager to monitor project budgets and petty cash systems

• Participate in internal/external local and national meetings and supervision meetings as required, and attend training events, conferences and other functions as necessary

• Lead on the safeguarding of all clients accessing your services including clients who are not in receipt of support from other staff

About You

 

You will need to have the following skills and experience:

• Demonstrable experience of working to improve the lives of children, young people and families

• Understanding and knowledge of the challenges young people face who are at risk of homelessness

• Management and leadership experience

• Experience of working with and managing volunteers

• Experience of working with our client group

• Experience of effective internal stakeholder management

• Experience of developing productive relationships with partner organisations

• Knowledge of Safeguarding practice and the application to supporting vulnerable children, young people and adults

• Knowledge of Health and Safety and anti-discriminatory working practices, and the implications of both in the working environment

• An understanding of budget management and financial control

• Able to demonstrate clear understanding of safeguarding requirements and procedures

About the Organisation

 

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Service Manager, Deputy Service Manager, Senior Service Manager, Services Manager, Deputy Services Manager, Programme Manager, Programmes Manager, Head of Service, Head of Services.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Health& Wellbeing Manager 

Based: Lewisham

Salary: £37,050 

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week

DBS: Basic

  

Role Overview: 

This role is based at our Lewisham CommUNITY Hub, which is a vibrant and inclusive centre dedicated to promoting health and wellbeing  of the local Lewisham community. We are seeking a dynamic and passionate Hub Manager to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities:  

• Operations: Ensure smooth operational processes and delivery of services, including sub-let/space hire contracts, lease agreements and facilities management. 
• Health and Wellbeing: work in partnership with physical activity, health, and social care and organisations to develop opportunities. 
• Strategic Leadership: Develop and implement strategic plans to improve the Hub's impact on health and wellbeing initiatives within the community. 
• Team Management: Lead a small team, providing guidance, motivation, and fostering a collaborative and positive work environment. 
• Community Engagement: Build strong relationships with local residents, organisations, and stakeholders to promote the Hub's programmes and services effectively. 
• Programme Development: Collaborate with the team to design, plan, and execute a range of health and wellbeing programmes that cater to the diverse needs of the community and meet our strategic aims.
• Service Promotion: Utilise effective strategies to increase participation in hub programmes, hire out the venue, and explore partnership opportunities. 
• Budget Management: Oversee the hub's financial resources, ensuring responsible allocation of funds and adherence to budget constraints. 
• Performance Monitoring: Implement metrics to evaluate programme effectiveness, monitor service delivery, and make data-driven adjustments as necessary. 
• Safeguarding: Maintain awareness of safeguarding principles for vulnerable adults and report concerns. Ensure the physical space is a welcoming and safe environment for all visitors. 

General Responsibilities: 

• Adhere to Enable's Values, Codes of Practice, and relevant policies and procedures. 
• Promote equality, diversity, and inclusion, creating a safe and respectful environment. 
• Foster understanding and awareness of mental health and dementia. 
• Participate in supervision, training, team meetings, and organisational events. 
• Flexibly perform other duties commensurate with the role's responsibilities. 

Skills and Experience:  

• Passionate about improving health and wellbeing, and are driven by the exciting prospect of providing local community services
• Previous experience of working in and/or managing the operation of a successful community hub
• Experience in monitoring and reporting to senior managers and partners 
• Experience in safeguarding and health and safety procedures/standards are maintained and followed by all staff and volunteers 
• Knowledge and awareness of health and wellbeing themes within the community and experience working with vulnerable people
• Highly motivated, and adaptable to a busy environment where priorities can change quickly
• Solid understanding of hiring facilities, creating bookings e.g. availability, quotes, and Hub visits
• Good communication skills and be the point of contact with key stakeholders such as Landsec and Lewisham Council
• Experience in line management, fundraising and using CRM tools would be desirable but not essential

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.

THE ROLE: Full-time (37.5 hours per week) / Permanent / working onsite Monday to Friday, 9.00am-5.00pm with one late shift per week.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.  Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?

If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Guildford Foyer, our 24 hour supported housing service. The Foyer houses up to 33 young people who have multiple and complex needs, including many who are unaccompanied asylum-seeking young people. In delivering the role, you will be responsible for:

• Service Provision: Supporting the Project Manager with the daily operations of the services so that they meet the requirements of the service specification. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services Team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Project Manager ensure effective income collection for all beds, working closely with the Rents Team to create a rent payment culture.
• Leadership and People Management: Directly line managing team members and supporting the Project Manager in recruiting and inducting new staff. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions.
• General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.

ABOUT YOU - We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself

You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have experience of creating or maintaining psychologically informed environments and overseeing the delivery of trauma informed care and support. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. You will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.

CLOSING DATE – 28 July 2024 at midnight.We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK

An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility - If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.

Location: Hybrid working with 3 days in the office (Bradford)
Contract Type: Permanent
Salary: circa £42,000 per annum
Hours: Full-time

Job Purpose:

- Lead, develop, and deliver an outstanding shared service operation.
- Take ownership of all people matters and performance, inspiring the team to deliver exceptional service.
- Provide HR advice to leaders and colleagues, supporting case work as needed.
- Ensure the colleague experience is exceptional, managing timely responses and high service levels.
- Drive a culture of high performance, aligned with SLAs and KPIs.
- Embed values, the employee brand, and a positive colleague experience throughout processes.
- Develop, deliver, and embed people policies and procedures.
- Lead reporting, dashboards, and data management for the People Team, ensuring compliance and efficiency.
- Manage all aspects of account management, from talent acquisition to workforce planning, ensuring 100% compliance and accuracy.
- Support the journey to become an Employer of Choice through strategic interventions and cultural initiatives.
- Streamline and automate transactional processes to drive continuous improvement.
- Influence and champion the people strategy, addressing business issues to enable leaders and colleagues to thrive.
- Manage HR systems and people data, ensuring accuracy and effective use.

Shared Service:

- Establish and lead a new shared service operation.
- Develop processes and procedures covering Onboarding, HR, L&D, Benefits, and reward.
- Ensure 100% compliance across all administrative functions and policies.
- Provide advice and support to colleagues and leaders on the employee lifecycle.
- Act as a key point of contact for colleagues and leaders, ensuring effective self-service.
- Develop self-serve materials and knowledge articles for ease of use.

Onboarding:

- Collaborate with Talent and Resourcing Manager to deliver outstanding onboarding experiences.
- Ensure clear timelines and KPIs are met, keeping leaders informed throughout.

Policy and Procedures:

- Review and develop people policies in line with UK legislative changes and organizational ethos.
- Develop leader toolkits for all policies and procedures.

Learning and Development:

- Coordinate and administer all L&D activities.
- Manage OD events, activities, and seminars.
- Report on and ensure mandatory training compliance.

Data & Data Compliance:

- Ensure 100% compliance across all administrative functions.
- Utilize HR insights to inform decision-making and drive improved outcomes.
- Develop HR dashboards and analytics to enhance service delivery.

Wider Team Support:

- Support in managing employee relations issues, investigations, and conflict resolution.
- Guide managers and employees, ensuring fair and consistent treatment.

Qualifications:

- CIPD Level 5 Qualified (or working towards).

Experience and Skills:

- Experience leading a shared service operation.
- Comprehensive understanding of the employee lifecycle and HR administration.
- Track record of delivering exceptional customer service.
- Strong analytical skills and stakeholder management.
- Proficiency in HR systems, processes, and UK employment law.
- Excellent communication and ability to challenge thinking.
- Experience in managing reporting, data dashboards, and compliance.

Personal Attributes:

- Highly driven and proactive.
- Organized with excellent interpersonal skills.

You may have experience in the following: People Services HR Manager, HR Shared Services Manager, HR Operations Manager, HR Service Delivery Manager, HR Business Partner Manager, HR Manager, HR Operations Lead, HR Service Manager, HR Specialist Manager, Employee Services Manager, etc.

REF-215 421

The Basics

Salary – £23,500 to £25,000 (pro rata if part time)

Location – Cardiff (daily travel to delivery sites)

Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)

Start - ASAP

Job overview

We are recruiting Lead Coaches across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.

You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school.  

The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.

You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy.  

Applications

Just send us your CV to review!

The Role

This is a fantastic opportunity to join a busy and vibrant team. We are looking for someone who is passionate about brand and communication and has wider marketing experience.

This is an exciting and varied role where your expertise and knowledge will be used to great effect, to make a real impact within our organisation.

We want a Brand and Membership Communications Manager who can work effectively and efficiently with internal teams and external agencies to maintain our brands high standards.

What we're looking for

We're looking for someone with significant experience of brand management for a professional organisation and a solid understanding of latest trends and best practice.

You'll need to have effective line management and coaching experience with the ability to inspire the best results in a continually changing environment.

You'll need a proven track record of clearly conveying brand attributes and values, including crafting effective messages that bring a brand to life.

We want someone with significant experience of generating insights from data and research, and using that to inform decisions

You'll have experience of agency / freelancer management and the ability to translate company requirements for brand and design into effective outputs

As a person, you'll be self-motivated, flexible, proactive and highly collaborative, with the ability to work with colleagues at all levels across the organisation.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Chloe Cooper