Training Jobs
Senior Marketing Officer (Supporter Activation)
Contract: 11 Months Fixed term contract, Maternity Cover, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to make a splash in fundraising? To use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Senior Marketing Officer (Supporter Activation) in the Activation team to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Supporter Activation team sits within the Supporter Marketing team and plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers through audience led communications across a range of activation channels.
About the Role:
As our Senior Marketing Officer (Supporter Activation) you will project lead our highly successful water bill insert campaign (managed in close collaboration with the Water Industry Partnership Team). Overseeing the delivery of these campaigns from briefing through to post-campaign analysis, as well as the development of new ideas to maximise the opportunities offered by this relationship.
You'll support the Marketing Manager and wider team in the day-to-day development, management and delivery of a number of fundraising campaigns. In particular our successful DRTV programme, managing the relationship with our telemarketing agency and support in planning and delivery of new creative.
You'll also:
- Managing our response handling agency to ensure effective conversion of response for our DRTV campaigns through regular monitoring and testing; providing training and development and analysing results regularly.
- Manage agency relationships; overseeing the management and development of any campaigns from briefing through to post-campaign analysis, collaborating with external partners, taking responsibility for resolving queries, trafficking all stages of the project and escalation of potential problems.
- Help develop and manage expenditure and income budgets. Help create the budget, to monitor monthly management accounts and key performance indicators and to undertake reforecasts as required.
- Regularly monitor, evaluate and analyse campaigns, providing regular results and recommendations for strategy development based on reviews and analysis.
- Liaise with team leaders and project managers in other departments to identify and implement new cross-working opportunities utilising specialist knowledge and experience in direct marketing.
- Remain up-to-date about developments in the external market-place and assess the suitability of new, innovative approaches for recruiting supporters to remain competitive.
- Take responsibility for ensuring that all supporter communications are consistent with the WaterAid brand, working closely with the International, Policy and Campaigns, and Communications teams.
About You:
- Successful track record of working in a direct marketing role, including proven experience of planning and executing campaigns across different channels, including digital.
- Experience of managing telemarketing, call handling and large-scale print campaigns
- Experience of managing creative development, including writing creative briefs, working with creative agencies, ensuring the correct sign off procedures are followed, and appropriate stakeholders consulted.
- Project management experience including identifying opportunities and managing through to implementation.
- Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
- The ability to work as part of a team and collaboratively with a diverse group to deliver cross-organisational projects or objectives.
- Excellent numeracy skills with attention to detail and experience in monitoring, evaluating and analysing campaigns.
- Strong interpersonal skills and demonstrable experience managing external suppliers.
Although not essential, we also prefer you to have:
- Experience of working in the voluntary / fundraising sector.
- Experience of delivering supporter direct mail and communication programmes.
- Experience managing new product development and/or innovation projects.
- Empathy with and understanding of overseas development issues.
Closing date: Applications will close at 23:59 on Sunday 18th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date..
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy. Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
We are looking for maternity cover for our current Salesforce Adviser.
The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.
In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.
Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.
The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth.
The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.
The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems.
KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD
- Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
- Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
- Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
- Continue the implementation of Bond’s Salesforce Data Cleaning project
- Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System.
- Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
- Set up and rollout new SF Community Cloud updates (eg: the events package)
- Troubleshoot and find solutions to any SF technical issues
- Contribute to the development and implementation of Bond’s digital strategy
- Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.
MAIN RESPONSIBILITIES
Salesforce development, integration and user adoption
- Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs.
- Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
- Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required.
- Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
- Troubleshoot issues and provide technical support to ensure they are resolved.
- Be the main point of contact for all Salesforce queries and issues within Bond.
- Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
- Create, update and maintain documentation around digital processes and systems.
- Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
- Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy
Data gathering, analysis and reporting
- Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
- Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
- Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
- Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.
Member experience and community website
- Maintain, develop and improve Salesforce Community Cloud
- Work alongside the Digital Projects Adviser to test and update custom-built packages where required
- Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
- Work with external suppliers as required.
PERSON SPECIFICATION
Essential
- Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
- Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
- Demonstrable understanding of process automation tools, such as Process Builder and Flows.
- Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
- Experience of integrating Salesforce add-ons.
- Experience of managing a complex data cleaning project.
- Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
- Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
- Creative thinker and a problem solving “can do” attitude.
Desirable
- Experience of salesforce community cloud.
- Experience of working in a membership organisation.
- Experience of using content management systems and/or e-commerce systems.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.
In the Cover Letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Project Coordinators x 2
Permanent Contracts
Job Ref: V508
Hours/Days per week: 28 hours per week – (Flexible days/hours)
Salary: £25,000 FTE plus attractive employee benefits package
Start date: ASAP
Location: Homebased with regular work across London
Closing date: 9am on 25th July 2024
Interview date and Location: 6th August 2024 at the Levy Centre
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Grandmentors
Grandmentors is an innovative volunteering project where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young people leaving the care system. These young people often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.
Volunteers meet with a young person regularly to boost their confidence and work towards goals, which are unique to each young person
Role Purpose
To develop and deliver all aspects of our Grandmentors project across London, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within London Borough Councils and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.
Key Duties Responsibilities
· To effectively deliver the service to ensure the project meets its agreed targets and millstones.
· role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
· To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
· To work with your line manager to ensure project expenditure is in line with the budget.
· To maintain accurate administration, for all aspects of the project.
· To maintain accurate records on all aspects of the project and submit data onto a secure database.
· To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
· To implement and maintain appropriate risk assessment management processes.
· To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.
· To develop relevant information to promote and raise the profile of Volunteering Matters locally.
· To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
· To comply with the applicable Health and Safety and Safeguarding regulations.
· To contribute to joint working and teamwork across Volunteering Matters.
Skills
· Excellent written and verbal communication skills.
· Excellent organisational skills and the ability to prioritise a demanding and developing workload.
· Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records.
· Ability to build and maintain effective working relationships with colleagues, volunteers, young people and partners.
· Ability to assess risk and carry out risk assessments.
· The ability to motivate, enthuse and empower yourself and others.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
The client requests no contact from agencies or media sales.
Role Profile
Role title: Engagement Director
Band: Director
Salary: From £56,000 to £60,000 Pro rata 0.8 FTE 4 days per week
Reports to: Chief Executive
Place of work: Hybrid, time split between home working, our office and out in the community
What we do
Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector in Cornwall and the Isles of Scilly.We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations. We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential. We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances.
VSF’s Purpose
A connected, supported, and well-promoted VCSE sector that is sustainable, flexible, and resilient.
We aim to:
1.Advance the sectors reputation, credibility, capacity. capability and impact.
2.Ensure the VCSE Is an equal partner in the design and delivery of services and support across Cornwall and the Isles of Scilly.
3.Ensure the VCSE has a larger share of Cornwall's public sector resource allocation.
4.Through these, improve the services and support for people and communities in Cornwall.
To effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall. We will use a wide range of mediums for engagement opportunities. These include meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes. To advocate for the VCSE sector, amplifying its voice, increasing its influence, fostering collaboration and co-producing action.
Role summary
In this role, you’ll be a key member of our small leadership team helping to strategically drive engagement, and income generation.The right candidate will need to be highly resilient with exceptional political, negotiation and relationship development skills.This role includes shared responsibility for securing income that not only sustains our own charity but leverages in significant funding for the wider sector.
Through an integrated approach, the role-holder will be responsible for driving forward two key areas:
• Engagement: Leading the engagement team to enhance and develop our alliance model, a network of strategic relationships and opportunities to engage with our thematic communities and our stakeholders, increasing our influence and impact.
• Income development: Create opportunities to leverage significant funds into the VCSE sector, secure and extend our income and support funding our strategic plans.
Key Duties
We’re looking for a dynamic and inspiring senior individual to strategically lead our Engagement activities, bringing together key existing areas of work.The role will concentrate on two focus areas:
Engagement
- Cultivate and maintain strong relationships at the highest levels with a range of key stakeholders such as current and future partner organisations, decision-makers and influencers.
- Raise local and national profile by attending external engagement sessions and networking opportunities both online and in-person, to build brand awareness and to expand the charity’s network of allies, supporters, and influencers, deputising for the CEO when required.
- Host/chair opportunities to engage with stakeholders of all levels on internally prioritised topics via alliance and learning events.
- Lead the team to mobilise activity to ensure presence at key community focussed events, ensuring we reach more people and engage them actively in our work.Ensuring we have the right level of engagement and the right people attend.
- Represent the organisation as appropriate to the VCSE sector, statutory sector, private sector organisations, professional bodies, and institutions deputising for the CEO when required.
- Be an active member of the senior leadership team, acting as spokesperson and steering the strategy within wider business plans for your respective areas.
Business Development
- Working with the CEO and Director of Operations, to create and deliver an income strategy focussed on meeting VSF funding targets and our aspirations around duration of contracts and grants.Ensure all opportunities to leverage funding for the wider sector are seized.
- Develop strong relationship with key influencers and decision makers within our statutory partner organisations.
- Working with the CEO to lead strategic business development campaigns such as securing second phases of funding for our key funding streams.Be a key face to put to these campaigns.
- Monitor progress against income targets, ensuring an agile approach to mitigating risk and channelling focus of the team in order to maximise return on investment.
- Work with other charity leaders and the strategic alliance to encourage sharing of ideas for income generation.
- Work with the senior leadership team to ensure business and strategic planning is undertaken for your team, setting direction and managing delivery.Contributing to organisational business planning and quarterly/annual reporting
Staff Leadership
- Lead and line management engagement staff and ensure their effective performance management and development through regular supervision sessions, annual reviews and learning and development.
- Lead by example to create a positive, values-driven working environment in which equality and diversity are well-managed, dignity at work is upheld and staff can do their best.
- Allocate work, monitor achievement of deadlines and support staff as appropriate.
- Ensure that services are adequately staffed and resourced, encourage good teamwork and lines of communication between all members of staff.
- Work with other charity leaders on any staff issues and monitoring e.g., disciplinary, grievance, sickness management, recruitment, and selection, change of terms and conditions.
- Encourage and facilitate our development and wellbeing focussed culture and consistently provide and support opportunities for staff to exceed theirs and our expectations. Provide a role model for others with your development and wellbeing needs.
- Work with other to ensure that any skills, knowledge, and experience gaps are identified, and suitable training is delivered on time and to specification.
General
- Keep up to date with Cornwall VSF’s aims, policies, procedures, management, and monitoring systems and ensure these are followed by your team.
- Display a genuine commitment to equality of opportunity and an understanding of the issues faced by the VCSE sector.
- Ensure the work reflects equality, diversity and inclusion legislation and policy, and best practice.
- Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
- Oversee and monitor effective and efficient administrative, financial, contractual and communication systems within your areas of responsibilities working with other charity senior leaders.Ensure all KPI’s relevant to the role within our strategic plan are met.
- Prepare board and sub-committee reports, attending meetings as/when required. Attend meetings of the trustee board as required.
- Any other duties in line with your skills and abilities, as directed by your line manager.
Key Relationships
- Chief Executive (Line manager)
- Other senior leadership team members
- Engagement team members
- VCSE members
- Cornwall VSF Board members
- Funders and stakeholders
Person specification
Essential Criteria
- Proven leadership skills with experience of creating a positive, values-driven working environment in which equality and diversity are professionally managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- Knowledge and current experience of engagement and income generation leadership at a strategic level.
- Demonstrable knowledge and experience of project management leadership, principles, and practices.
- Experience of managing people issues such as absence management, disciplinary and grievance management, annual reviews, supervisions, goal setting.
- Excellent decision-making skills
- Commitment to reflective practise and continuing professional development.
- Degree level education or equivalent relevant experience.
- Demonstrable ability as adaptable and exceptional communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation).
- Ability to analyse, understand, explain, and make recommendations based on complex information.
- Fully conversant with Microsoft Office Suite to an advanced level including excel, word, outlook, PowerPoint, and Teams.
- Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
- Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets
- The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities.
- Adaptable, flexible, and coaching management style.
- Excellent inter-personal, political and negotiating skills.
- Excellent time management skills
- Excellent problem-solving skills
- Experience at handling conflict, mediating through conflict and tolerance for the tension conflict can bring.
- High levels of personal resilience
- Commitment to reflective performance and continuing professional development.
- Ability to travel and work across Cornwall.
- Understanding of the voluntary and community sector and the challenges and opportunities facing the sector.
Other requirements
- The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role.
- Be familiar with all relevant health and safety, operational, personnel, customer care, GDPR, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid.
- In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
- Complete a satisfactory DBS check. (This can be applied for on appointment).
The client requests no contact from agencies or media sales.
Slavery is the fastest growing crime in the world. There are thought to be 50 million people enslaved worldwide and, based on our own research using police data, more than 100,000 victims in the UK alone.
Justice & Care is an anti-slavery organisation working internationally to address slavery and human trafficking, provide release and care for victims, dismantle criminal networks and bring perpetrators to justice. It works to protect communities at risk from traffickers and spark systemic change by working with policy makers and other key stakeholders.
Our Purpose: Joining forces to end modern slavery.
Our Mission: By bringing together specialists, we work to prevent slavery, to release and care for victims, to uncover and dismantle criminal networks and to spark systemic change.
Our Values: As an organisation we have a set of core values that underpin and inform all we do:
• We are collaborative
• We are courageous
• We are experts
• We are relentless
• We are pioneering
This role
We are recruiting for a new role providing EA support to the CEO and administrative support across the organisation.
Justice and Care is at an exciting moment with the imminent launch of a new ten-year strategy and this role will be a key part of our team and play a vital role in helping us achieve our vision.
This role will report to the Head of HR but will provide EA support to the CEO and ad hoc support to other members of the Senior Leadership Team. The role will provide administrative support across the organisation so will get to work alongside all teams.
Your main responsibilities will include;
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High volume diary management for the CEO and providing ad hoc diary support for other members of the Senior Leadership Team.
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Management of Board meetings including coordinating dates, venues and preparing and circulating Board reports.
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Office Management including liaising with suppliers / brokers, relationship management with office landlord and overseeing office supplies and equipment
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Internal event organisation (e.g. staff away day, Christmas party, Leadership meetings), including budget management, venue booking, overseeing delivery on site.
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Management of travel arrangements for the CEO and ad hoc management for other members of the Senior Leadership team.
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Hosting visitors to the UK office including management of travel arrangements and itineraries.
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General team administration including managing video conferencing, team calendar events, upkeep of Intranet and shared team documents.
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Managing the relationship with the IT contractor, procuring IT equipment and dealing with any breakages
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Managing work experience placements in the London office.
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Point of Contact - being the first point of contact for general external enquiries, overseeing our generic email address, managing calls on the office phone and managing physical post.
Please visit our website to view the full job description and for details of how to apply.
The client requests no contact from agencies or media sales.
Are you our new Director?
•Are you a collaborative and experienced leader and manager?
•Are you committed to defending human rights and human dignity, and passionate about issues affecting marginalised and excluded people?
•Are you able to build trusting, respectful and creative relationships?
•Do you have a sound understanding of grant making, or perhaps sub-granting, or commissioning?
If so, then you might well be the right person to join us at this exciting time.
Our priorities and approach
• The human rights framework• The criminal legal system
• Migrants, refugees and people seeking asylum• Access to justice
The A B Charitable Trust exists to promote human dignity and defend the human rights of the most marginalised and excluded people. Our approach is founded on liberal principles of universalism and human rights. We believe in justice, not charity. For us, this means supporting work that promotes rather than diminishes dignity. It also means supporting efforts to change the systems that shape the lives of marginalised and excluded people in pernicious ways. We have a particular interest in work that uses the law to address inequities and injustices.
Our journey
The Trust was founded 33 years ago to promote and defend human dignity. Since then, we have given £33.4m to organisations, and this year we will spend some £8m. We have significantly increased our grantmaking over recent years and intend to continue a trajectory of growth.
Over the years the board has developed into a mix of both family and independent trustees, all of whom bring a wealth of experiences, skills and a shared passion for the work. Our talented executive team brings a high level of knowledge, expertise and skill both around grant making and our priority areas.
About the role and you
The key purpose of this role is to work closely and collaboratively with the trustees and executive teams to:
·Provide strategic leadership and management
·Have oversight / management of ABCT’s grants portfolio and our partnerships, ensuring we meet our priorities.
·Develop and maintain relationships with key stakeholders.
·Build a culture of learning and best practice in ABCT’s work.
The new Director will be critical in shaping how the Trust continues to grow and develop, so candidates will need to be able to demonstrate a relevant leadership and management background and a passion for the work.
This could be the right opportunity for a range of potential candidates. We really want to hear from candidates from a wide range of backgrounds and we particularly encourage people with lived experience to apply.
If you would like to have an informal discussion about the role then please contact Allyson Davies (see link) who is advising and supporting the trustees in this appointment.
We value, welcome and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, sex, gender identity and expression, sexual orientation, and social background.
To Apply
First download the Candidate information pack, which has more details and the job description. You will also need the application form and equal opportunities monitoring form. Send these two forms, with your CV, to the email in the pack, by 10am on 1 August.
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Hours: Part-time, 15 hours per week
Contract: Permanent
Salary: £30,285 - £32,330 per annum, pro-rata for part time hours
Location: Islington, London, N1
Start date: September 2024
Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.
The role:
The postholder will work in partnership with the support service provider to deliver a quality housing management service to 11 tenants with learning disabilities. Post holders will work from a purpose new build service in Islington. The postholder will have access to PBHA local offices where appropriate. The post holder will be issued the IT equipment necessary to facilitate mobile working.
Key duties and responsibilities:
• To be responsible for working a caseload of tenants at this service.
• Identifying individual tenancy needs through assessment and an identified Housing Plan detailing risks, needs and move on plans.
• Provide a weekly housing management drop in.
• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.
• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.
• Liaise with support officers, the Income officer, and the finance department to provide effective prevention and management of rent issues.
• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescale.
• Assist in the moving in/out process.
• Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.
• Carry out regular building inspections, reporting repairs.
• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as electrical testing.
• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.
• Report safeguarding concerns as appropriate.
Customer Focused Services:
• Promote and support tenants to access participation and co-production opportunities.
• To take collective responsibility for any shortfalls identified through complaints.
• To act within the Professional standards for engaging with complaints as set by the Chartered Institute of Housing.
Team Responsibilities:
• Ensuring that proper records are kept, and information is passed to other team members as necessary.
• To ensure that PBHA’s computerised and manual systems are accurately updated specifically in relation to contact with tenants and stakeholders.
• To meet required standards and contract compliance of commissioning bodies where PBHA delivers a service.
All staff are expected to:
• Work co-operatively as part of a team and with other teams.
• Participate in staff training and development activities.
• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.
Access Information:
The post is based at the project, Rosehip House and Isledon Hub. Rosehip House has step-free access and is accessible to wheelchair users. Isledon Hub has step-only access. The role may involve some travel within Islington and working in tenants’ homes.
Main Conditions of Service:
This is a part-time position. The post is for 15 hours per week. Duties will occasionally be carried out over evenings and some public holidays. Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period. PBHA implements Agile working practices which are to be negotiated with the line manager.
In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).
PBHA is committed to equal opportunities and anti-discriminatory practice and is striving to be an anti-racist organisation.
Role Requirements:
Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.
The minimum experience required for the post is:
• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems. It is preferable that you have experience working with people with learning difficulties. To have an understanding of the particular wellbeing needs of minority ethnic groups.
The competencies required for the post are the ability to:
• Can positively contribute and take initiative; good negotiation skills
• To be positive, resourceful, and resilient when working in challenging environment
• Able to constructively challenge and lead positive change
• Understanding and ability to manage boundaries effectively
• Good verbal, written & positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity
• Ability to manage, plan and take responsibility for your own caseload
• Establish productive partnerships with a range of key stakeholders
• Good computer literacy including the ability to use Windows applications and word processing and database packages.
• Have the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice.
• Work in partnership with the support provider to provide an excellent, joined-up service for the tenants
PBHA offers in return:
• 26 days annual leave plus bank holidays, rising to 30 days with service
• Company pension scheme with employer matching up to 5% of contributions
• Agile working
• Eye care vouchers
• Cycle to work scheme
• Enhanced company sick pay
To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.
Closing date for the applications: 04th August 2024.
Interviews will take place in the week commencing 12th August 2024.
Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.
Youth Engagement Manager
Fixed Term Contract to June 2025
Job Ref: V515
Part-time: Between 30 - 35 Hours per week (Flexible days/hours)
Salary: £21,429 (£25,000 pro rata) plus attractive employee benefits package
Start date: ASAP
Location: Homebased and Office based – The Melting Pot, Edinburgh
Closing date: 5 August 2024- 5pm
Interview date and Location: Edinburgh, Monday 12th August 2024
About Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
About the role
Project Scotland, part of the national charity Volunteering Matters, supports young people to get on in life through the power of volunteering. Brighter futures work with pupils (aged 13-16), we offer disadvantaged pupils struggling to engage with the regular school curriculum the opportunity to undertake a volunteering placement as well as the option of having a mentor. We support and empower pupils to gain skills and confidence in a new environment within the wider community, promoting a sense of belonging, whilst extending horizons and aspirations.
We are looking for a talented, dynamic, and compassionate Youth Engagement Manager to join our team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
This role will be working in partnership with St Thomas of Aquins R.C High School, we have been delivering Brighter Futures here for two years and have funding till June 2025.
Key Duties & Responsibilities
- To build relationships with secondary school pupils, particularly those on flexible timetables, who have complex and challenging barriers, acting in a non-judgemental way to support them through their Brighter Futures journey
- Consistently role modelling and displaying Volunteering Matters organisational values
- Deliver and develop the Brighter Futures Schools programme within in St Thomas of Aquins R.C High School, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcome.
- Provide pre and post volunteering practical and emotional support to each pupil, helping to build their confidence and identify achievable goals as well support the pupil to complete awards and qualifications linked to their volunteering.
- Engaging with current charity partners, not for profit organisations and social enterprises and developing new ones in line with our Best Practice for under 16’s volunteering.
- Develop diverse, high quality and bespoke volunteer placements with third sector partners that reflect the needs and interests of pupils.
- Effective recruitment, selection, training, and ongoing support of a diverse pool of talented and dedicated volunteer mentors from a wide cross-section of the community
- To maintain Volunteering Matters standards around quality and effective Volunteer Management
- To manage all elements of a young person’s experience, from referral to completion of their journey, including managing the match with their mentor.
- To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
- Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it’s agreed targets, reporting format and schedule.
- Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva (use to develop relevant promotional material and information)
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact us for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
How to apply
Please visit our website
The client requests no contact from agencies or media sales.
Communications Officer
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £33,000 (dependent on experience)
We’re looking for a brilliant, proactive and resourceful Communications officer who is passionate about raising awareness and support for a leading working animal charity. We are looking for someone resourceful, tenacious and empathetic, who can pro-actively deliver and support communications and campaigns projects and activities, ranging from press releases and digital content to publications and media content. You should be creative and passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
The opportunity
The Society for the Protection of Animals Abroad (SPANA) is the charity for the working animals of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, SPANA has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, SPANA is recruiting a Communications Officer. In this role, you will proactively develop and drive work to generate awareness and support for SPANA, and ensure working animals are represented in the global news agenda.
This is a fantastic opportunity for a talented Communications Officer professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
Media and PR
- Deliver local, national and international PR (both online and offline), supporting awareness-raising, global programmes, emergency, fundraising and advocacy activities and campaigns.
- Implement media plans in line with the global fundraising, marketing and communications strategy and in support of communications KPIs.
- Organise PR engagements and activities for media and other stakeholders as required.
- Produce and distribute press releases, articles, statements, case studies, Q&A sheets, position statements, briefings, press packs and other media materials.
- Identify opportunities for, and support the development of, appropriate content (video, imagery etc) for media release.
- Oversee the production of video news releases or other content for broadcasters and digital media, assisting and supporting the content team in editing footage.
Communications and campaigns
- Work with the Communications and Campaigns team and colleagues to plan and implement strategic communications designed to grow awareness and understanding of the charity’s work and support income generation activities.
- Work with Global Programmes staff to identify and realise potential stories of geopolitical importance (e.g. conflict and security, climate, food security, gender issues).
- Work with the Global Programmes team to realise opportunities arising from advocacy work.
Brand and content
- Write copy for SPANA publications, marketing materials and digital channels, such as the website and social media.
- Work with the Senior Content Officer, in-country teams and freelancers, to develop, catalogue and select content (photography, video, case studies).
- Oversee the production of promotional materials as required.
- Proof copy and review materials against brand guidelines on behalf of staff from across the charity.
Other
- Stay up to date with the latest developments in PR and communications.
- Contribute to SPANA content on third-party sites (e.g. Wikipedia).
- Monitor sector activity and advise key staff of relevant developments.
- Work as part of a team, supporting each other to achieve deadlines and team goals.
- Uphold and promote SPANA’s values.
Your knowledge:
- Educated to degree level or equivalent or with comparable press, journalistic or communications on-the-job experience.
- Knowledge of charity/not-for-profit communications.
- Excellent knowledge of the UK media environment, including print, broadcast and digital.
- An understanding international development issues, the importance of working animals and livestock in that context, and the international agencies and NGOs working in this field
- Professional qualifications and training in communications or journalism (desirable).
Your experience:
- Experience of working in a busy press or communications environment, including interacting with national media.
- Expertise in managing both reactive and proactive media relations.
- An experienced writer, with the ability to produce engaging, persuasive copy that is tailored to the needs of particular audiences.
- Experience of digital communications, including writing for the web.
- Experience of media contacts databases, such as Gorkana/Cision.
- Experience of working with content management systems (desirable).
- Experience of promoting income-generation activities (desirable).
- Experience of project management and delivering projects on budget and within deadline.
- Experience planning media trips and activities, including internationally (desirable).
Your skills:
- A proven ability to identify, develop and place a PR story.
- Strong writing and editing skills.
- Excellent attention to detail and proofreading skills.
- An ability to communicate clearly with a diverse range of stakeholders.
- Proven ability to work on balancing the competing demands of multiple projects, each with tight deadlines.
- Good numerical skills and the ability to analyse campaign results.
- An ability to create accessible and impactful media material from complex data and reports.
- IT literate, including Microsoft Office. An ability to rapidly adapt to new software, including media contacts databases.
- French speaker (desirable).
In return, SPANA can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance subject to business need, on average approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply with your CV, together with a covering letter, outlining why you feel you would be suitable for this position.
Prompt response is encouraged as applications will be reviewed as and when received.
This position will close once a suitable candidate is identified.
REF-215 724
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref EDSCN-241
Are you a proactive, driven and empathetic individual who is passionate about supporting and uplifting children and young people and want to make a difference within the community for the betterment of children and young people? Do you have an understanding of the challenges that are faced by some young people and of dominate youth culture?
If so, join St Giles as a Specialist Caseworker embedded into a multi-disciplinary team within the Emergency Department of Newham Hospital, where you will provide support for those young people admitted to emergency departments right through to their discharge back into the community.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Specialist Caseworker, you will provide peer supervisory support to the team within the wider hospital-based services, which includes deputising for the Senior Caseworker when required, and support the Data Coordinator and Senior Caseworker with the collation of information and data for project monitoring purposes. You will develop and maintain an up-to-date and accurate resource of suitable onward referrals and develop and maintain strong relationships with both clinicians and hospital staff and with other services in the hospital, i.e CAMHS, IDVA, COMPASS.
We will count on you to identify and assess young victims of violence, producing support and risk management plans based on these assessments, and to provide support, advice and advocacy for children, young people and their families as they plan to be discharged from hospital back into the community. You will also deliver a holistic support service, working solo or with colleagues as the situation dictates, which will see you provide practical help such as social and housing support, accompanying to appointments, ETE options, benefits work, debt advice, and appearing in court.
What we are looking for
- Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children
- Experience of providing support, advice and advocacy
- Substantial experience of assessing the needs of young people at risk of significant harm
- Experience in working as part of a multi-agency team, working together to achieve positive outcomes for young people and establishing links to further the aims of a project
- Experience of using support plans, to enable people to successfully access support services
- Substantial experience of engaging successfully with ‘challenging’ young people
- Excellent IT, prioritisation, interpersonal and communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Apply via the apply button.
Closing date: 12 August 2024Interview date: 13 September 2024.
Role description, July 2024 Reports to: Senior Communications Manager
Direct reports: None Location: Our well-equipped office is in King’s Cross, London, WC1X 9NW. Staff are currently working in hybrid locations with a general requirement to meet colleagues once a week including a Communications team office day once a month, and an all-staff meeting in London five times a year, although we will always take into account personal circumstances.
Status: Permanent Hours: Full-time
Salary: D1L: £31,437 - £34,659 (possibly more for an exceptional candidate), plus benefits
Role Summary
Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-planned. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels, and play a key role in developing content with people who want to share their own experiences of alcohol and alcohol harm. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.
7 Key Tasks and Responsibilities
Communications and content
1. Support the Senior Communications Manager to develop year-round content strategies and planning
2. Create clear copy for a range of channels (including website, emails, social media) which influences and motivates audiences to take action and support Alcohol Change UK’s work
3. Ensure all communications are well-framed, on-message and fit with our brand guidelines
4. Lead on our monthly newsletter, developing, writing and scheduling on Mailchimp, and using reports and insights to think creatively about how to engage our audiences effectively
5. Play a coordinating role for the organisation’s wider email communications, collaborating with colleagues from other departments to ensure regular engagement emails are on message, and on brand
Website maintenance and development
1. Create clear, well-written content for our website – particularly focusing on engaging Information and Advice content
2. Make regular updates to website content, and troubleshoot issues as they arise
3. Ensure ongoing implementation of our Search Engine Optimisation and accessibility best practices
4. Support the Senior Communications Manager with annual planning and implementation of improved user journeys and experiences
5. Act as a champion for the website, developing relationships with colleagues from across the organisation to support new projects, content and campaigns across the site
Enabling people to share their experiences
1. Empathetically and respectfully work with individuals to share their stories, creating a wide range of content (blogs, quotes and case studies) to be used flexibly across Alcohol Change UK’s channels
2. Follow up leads for people who want to share their experiences publicly
3. Utilise our CRM system to manage relationships and coordinate content by themes
4. Support colleagues from all teams to include impactful personal experiences, bringing our content and campaigns to life
Team support
1. Monitor team inboxes including dryjanuary@ and contact@ ensuring great customer service and that all enquiries are dealt with in a timely fashion
2. Complete monthly team KPI reports, with a specific focus on email and website engagement data, providing analysis for optimisation throughout the year 8
3. As required, support the Behaviour Change team with Facebook Community Group monitoring, completing slots on the agreed team rota
4. Provide ad-hoc support to the Digital team with social media monitoring and responses as required
Cross-organisational Role
1. Work closely with colleagues across the Communications team and wider charity to support their work and to act as ‘one team’
2. Contribute actively and positively to charity-wide strategies
Other Duties
1. Continually develop your knowledge of alcohol harm and solutions to it
2. Act as a positive ambassador for Alcohol Change UK at all times
3. Know, embrace and actively uphold the values of Alcohol Change UK at all times
4. Work flexible hours as necessary to meet the needs of the charity – time off in lieu will be earnt for any work required outside of normal working hours
Support through campaign periods
The post holder will be expected to support the team with additional tasks through our busiest period from November-January. All members of the communications team are expected to work at times during the Christmas and New Year period, including bank holidays. A rota system is in place and Time of in Lieu is provided for additional hours worked.
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Could you help us change millions of lives all over the world for the better?
At Humanimal Trust, we are a small but mighty team with a deep passion for our purpose. We drive collaboration between human and animal medicine so that all patients, regardless of their species, can benefit from equal and sustainable medical progress. We believe this approach, known as One Medicine, can save time, money, and ultimately lives, reducing dependency on experimental animal testing until one day it can become obsolete.
Working closely with the CEO, and the Board of Trustees, this unique position will play a key role within the Trust, leading on research projects and opportunities, and responsible for driving support for the Trust and communicating its vision of One Medicine amongst the professional healthcare and scientific/research communities, both human and animal.
This is an exciting opportunity for the appropriately qualified candidate to shape and grow the scientific work of the Trust, increasing its media presence at a vital stage in its development, laying the foundations of future strategy and activity.
To apply please send your CV and a covering letter by 24th August 2024.
Interviews will take place during the first/second week of September 2024.
For more details, please see the full job description attached below.
The client requests no contact from agencies or media sales.
Learning Facilitator
We are looking for an experienced learning facilitator to design and deliver learning programmes utilising high-level people skills, facilitation skills and a coaching approach to ensure entrepreneurs have a transformative and valuable experience.
This is a remote role offering flexible working, with part-time hours considered and an amazing benefits package.
Position: Learning Facilitator
Location: Remote (North & Midlands)
Hours: 35 per week/flexible working, typical hours 9am-5am or 10am-6pm. We would be willing to consider a part-time role for the right candidate
Salary: £31,160 - £34,050 pro-rata (depending on experience)
Contract: 12 months, fixed-term
Closing Date: Thursday 8th August at 9:00am. We are shortlisting on a rolling basis and they role may close sooner than advertised
Interview Date: Friday 16th August
The Role
This crucial role provides the interface between the organisation, stakeholders and the entrepreneurs, providing a learning experience that meets entrepreneurs where they are at, helping to reveal what they don’t know and explore, and develop, what they do.
You will design, plan, and recruit social business leaders for high quality learning programmes, supporting them to start, develop and scale organisations that have social benefit whilst also contributing to their personal development as leaders of change.
This is a remote based role, requiring working from home approximately 50-70% of the time per year with travel in the North/Midlands regions of approximately 30% per year.
About You
With knowledge of the social enterprise, charity, and business sector, you will be able to curate and tailor learning programmes to meet the needs of each cohort. You will have the ability to engage with programme contributors, and design and deliver high-level themed interactive sessions to meet those needs. You will have an awareness of different learning styles and be able to adapt learning sessions to meet those needs.
You’ll have a track record of supporting leaders and/or their ventures to thrive through interventions such as coaching and innovative workshops, experience in producing digital content to support similar aims and knowledgeable about different (social) enterprise business models.
You will succeed in the role if you believe in the potential of social entrepreneurship to create social change and are willing to work collaboratively as part of a fun yet focused team.
About the Organisation
Helping 1,000 people a year develop the skills, strengths and networks they need to tackle society’s biggest problems, the charity run courses that equip people to start, scale and strengthen organisations that make a positive difference. This is not a traditional school, learning is inspiring, action-based and accessible, supporting people in other ways too, such as funding and mentoring.
Working here is engaging, exciting and demanding. If you are someone who enjoys creating solutions and contributing your ideas, you’ll enjoy working here.
Benefits include:
- 25 days’ annual leave (pro-rata) + UK bank holidays
- 5% employer contribution to your pension
- Learning & development opportunities
- All staff have access to Wisdom, an employee wellbeing app
- Opportunities to train in First Aid and Mental Health First Aid
- Wellbeing initiatives hosted by our Wellbeing Committee
- Free eyecare vouchers
- Regular online socials & weekly catch-ups
- Team away days twice a year
- Flexible working is welcomed!
- Teams based around the UK (as well as in India)
- Cycle to work scheme
- Annual season ticket loan
If you require any reasonable adjustments during the recruitment processes, including assistance with reading this page, please let us know
The organisation is committed to eliminating discrimination and actively encouraging diversity amongst the workforce by developing a staff team that mirrors the rich diversity found in the student population. The charity will not discriminate with reference to age, gender, sexual orientation, race, colour, religion, marital status or disability. However you identify, we would like to hear from you. In this commitment to continue to diversify teams, freelance staff and programmes.
You may have experience in other areas such as Learning, Learning and Development, Teaching, Learning Facilitator, Learning and Development Facilitator, Teaching Facilitator, Learning Programme Facilitator, Programme Facilitator, Education Facilitator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Unfortunately, due to our limited capacity we are unable to provide feedback to candidates not shortlisted for interview.
Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.
We are looking for a personable Finance Assistant to join our small friendly team. You will;
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Perform a range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations.
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Perform daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters
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Perform various office and supporter database tasks as well as taking donations over the telephone from supporters
You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance role. Experience of using an accounting system and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess an excellent standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.
In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.
Salary is £21,585 for 4 days per week (£26,982 FTE). The role can be home or office based with a minimum once a week attendance at the National Office in Birmingham. Additional days on site will be required during the induction phase (up to 3 months).
Closing date: 9th August 2024
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
Please read our statement of faith and occupational requirement.
Please return your completed application form with a CV, covering letter and completed monitoring form.
The client requests no contact from agencies or media sales.
About the role
Sightsavers’ work in the field of education is driven by the principle of inclusive and equitable quality education and lifelong learning opportunities for all. We are looking for a Global Technical Lead – Inclusive Education to provide technical leadership and expertise in inclusive education to guide the development and delivery of specific initiatives and programmes.
As the Global Technical Lead for Inclusive Education, you will support Sightsavers to promote inclusive education for children, youth, and adults with disabilities in education systems in West Africa, East, Central and Southern Africa (ECSA), and South Asia. Working across multiple countries, you will ensure that disability inclusion is at the centre of conceptualisation, design and implementation of Sightsavers’ projects.
Strong communication skills in English and French are essential for this role, as is the availability to travel 12-16 weeks a year, nationally and internationally.
Principal accountabilities will include:
- To provide technical leadership and expertise in inclusive education at the programmatic level
- To strengthen the global programme portfolio in inclusive education through leading strategic and technical inputs in proposal development for funding opportunities.
- To pioneer new strategic initiatives and innovative approaches in inclusive education to improve and enhance the quality of Sightsavers’ work, especially in cross-cutting priority areas like climate action, gender equity and the use of data and evidence.
- To contribute to the research, innovation, policy, advocacy and communications agendas through close collaboration with interdepartmental teams and key external stakeholders.
- To undertake senior level representation of Sightsavers as an expert in inclusive education at national, regional and international professional and sector-specific networks, platforms, conferences and meeting
This is an ideal opportunity to build on your existing expertise in leading and developing programmes in inclusive education in lower income countries. We are looking for a skilled communicator with the ability to build strong working relationships across different departments and work collaboratively as a member of our cross-functional teams. To succeed in this role, you will need:
- A Postgraduate qualification (minimum Master’s) or equivalent experience in a relevant field, e.g. education, special needs education; disability, international development
- Business to fluent French language skills
- A proven record of leading, developing and implementing programmes in inclusive education in lower income countries.
- Experience of working with national governments and international institutions such as Global Partnership for Education, UN agencies, bilateral agencies as well as non-state actors to contribute to education system transformation.
- Knowledge of current developments, issues and best practice in inclusive education to effectively address the barriers to education for children with disabilities
- Able to travel for up to 12-16 weeks a year (regional and international).
This is a varied role, please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
The client requests no contact from agencies or media sales.