Training jobs

We are looking for an exceptional Grants Commissioning Manager (Scotland), with a focus on Faslane. This is a senior management role working as part of the Grants team within the RNRMC at a time when the Charity’s strategy has a real focus on beneficiary need and impact, managing RNRMC commissioned grants in Scotland, ensuring that the funds are awarded in accordance with the Charities Values and Outcomes Framework.    

The role will work strategically with The Director of Relationships and Funding to support and deliver the charities funding plans for Scotland and support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact.  Working with internal and external stakeholders, the role will involve the oversight and good governance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.      

In addition, you will lead and manage the Grants Administrator (Scotland, taking responsibility for actively and proactively supporting them to achieve in their post.   

About the RNRMC 

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.  

Experience and Background 

You will have previous skills and experience in working with a wide range of stakeholders across the statutory and third sector and possess the ability to inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace.  In addition, you will have excellent interpersonal skills, be diplomatic and approachable with a strong ability to communicate verbally and in writing.     

You will be a confident manager able to adapt to a changing environment with strong problem-solving skills and excellent judgement alongside a meticulous, accurate and disciplined approach to work. You will also possess good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.  You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval.  

Please see the job description for full details on the duties and responsibilities. 

Benefits 

30 days holiday plus Bank Holidays 

Hybrid working – 60% in office and 40% home working 

Employee Assistance Programme to give you confidential support 24 hours a day 

Life Assurance (after one year’s qualifying service)  

Private Healthcare Scheme (after one year’s qualifying period)  

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)  

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

Hours of Work 

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday. 

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working. 

Salary  

The salary range for the post is between £ 43,500 to £ 51,100 per annum, according to skills and experience. 

Pre-appointment Checks 

The successful candidate will be asked to provide evidence they are eligible to work in the UK and undergo a Disclosure Check and additional security checks as required. 

About the role:

If you’re passionate about helping people rebuild their lives through employment and want to be part of a service that truly changes futures, this role offers a unique and rewarding opportunity. Working within our Achieving Potential department, you’ll be at the heart of a transformative service that supports people with lived experience of the criminal justice system to secure and thrive in meaningful, paid employment. As part of our small, dedicated team delivering the Individual Placement Support (IPS) Employment project, your work will directly contribute to improved wellbeing, confidence, and long term recovery for every person you support.

This role is ideal for someone who brings both empathy and drive, and is confident providing one to one, personalised support across the whole employment journey, from job searches and applications to interviews and long term career progression. You’ll collaborate closely with probation services, mental health teams and employers, building strong networks that open real opportunities and create lasting impact. The work you do won’t just help people into jobs; it will open doors to independence, stability and a sense of purpose.

We’re committed to developing our team, and you’ll receive full training in the IPS model, along with opportunities to grow within an innovative organisation that invests in your learning and progression. If you want to make a genuine difference and grow your career in a supportive, values led environment, we’d love to hear from you.

About you:

• Committed to inspiring and motivating people into work
• Thrives in bringing a creative approach to their working.
• Comfortable multi-tasking and managing working under pressure
• Has the ability to relate well to others, as well as encouraging and fostering change.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important info:

Closing date: Sunday 27th April at midnight

Interview date: Tuesday 15th and Wednesday 16th May at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Main purpose of job: To provide specialist advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. The role may also involve occasionally supporting CARA groups.

Start date: As soon as possible (subject to Enhanced DBS Check and satisfactory references).

Salary: £28,344 - £30,469 per annum.

Contract: Permanent contract.

Hours: Full time, 35 hours a week.  

Place of work: To work flexibly across CARA premises in Colchester with regular travel across mid and north Essex, including Braintree, Chelmsford, Clacton, Colchester and Dunmow. The post may also involve some remote working, if a suitable home working environment is available.

Holiday: 25 days per year pro-rata, plus additional closure days between Christmas and New Year.

To apply: Please complete the application form, which can be downloaded from our website explaining how your skills and experience relate to the person specification.  Applications must specifically address each essential and desirable criteria, giving evidence from previous experience or qualifications. 

Application deadline: as soon as possible. We will be reviewing applications and shortlisting candidates to interview as applications are received.

Interviews:  To be arranged as suitable applications received.

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

To provide advocacy support to a caseload of clients with complex mental health needs, including support around housing, finances, health, domestic abuse and other issues. CARA’s advocacy service focuses primarily on meeting the needs of some of our most complex clients – victims and survivors who would be unable to access other advocacy services.  The role will also involve supporting the wider CARA team in signposting other clients to external advocacy agencies, as appropriate and attendance at CARA groups to provide a drop-in advocacy surgery.

Main Responsibilities

·To manage a caseload of complex clients seeking short and long-term advocacy support, including support around housing, finances, health, domestic abuse and other issues.

·To manage referrals in to CARA’s Advocacy service, ensuring clients meet the referral criteria.

·To provide line-management for CARA’s social care placement worker and potential future advocacy volunteers.

·To assess all new referrals to CARA’s advocacy services, allocating cases to members of the advocacy team, as appropriate.

·To liaise with other agencies, receiving and making referrals and ensuring that they understand CARA’s role and services.

·To gather information about local and national agencies and manage storage and display of this material at CARA.  To work with CARA’s Integrated Support and Advocacy Manager to create a directory of services that can be used by all the CARA team.

·To support CARA’s group work, including attendance to provide advocacy support and supporting other activities.

·To attend regular team meetings and to work with colleagues to further the objectives of CARA.

·To maintain and collate evaluation data, testimonials or case studies for distribution.

·To adhere to CARA’s organisational policies and procedures, including safeguarding procedures.

·To report to the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees as required, including the production of written reports.

·To be administratively self-servicing.

·To undertake any other activities as required by the Integrated Support and Advocacy Manager, Head of Operations, Chief Executive Officer and Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website. We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East and we work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Specialist Support Worker (Short Term Supported Housing)

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• The London Hotel is a bespoke and time limited housing project, with 16 en-suite rooms, delivered by Westminster City Council and The Connection at St Martins. The accommodation is run from a hotel in Paddington, that has a staff office and a key work room.
• The aim of the service is to deliver a wrap-around support offer to entrenched rough sleepers, with multiple unmet needs, and who would otherwise struggle to access accommodation. The expectation put on those moving into the service is that they will be given a period of time to stabilise with health and wellbeing input and will then work towards a longer-term accommodation offer with us.
• The service provides food daily, as well as toiletries and offers other areas of support (aside from health and accommodation move on) around financial inclusion, substance dependency, obtaining ID and navigating criminal justice involvement.
• In this role, you will provide direct support to the residents of the hotel generally, as well as holding a small case load of residents who you will keywork.
• You will work closely with external partners to develop support networks around the residents and will make referrals into the relevant services. Alongside this you might need to accompany people off-site to appointments and coordinate the network around them to meet their needs. You will also need to facilitate external partners accessing the site, so they can provide support to residents.  
• Your focus when working with people will be to support them to develop a move on plan, so they can move from the hotel, into longer term accommodation. This is alongside the day to day running of the service as well as facilitating the maintenance of a trauma informed environment and dynamically responding to people’s needs.
• This is a fixed term role until 31st March 2026

Full job description can be found on our website

Salary: £35,252
Closing Date: Tuesday 22nd April
Interview Date: Monday 28th & Tuesday 29th April

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.

We are currently seeking a Resourcing Coordinator to join the team on a 1 year fixed-term contract. The role reports into our Resourcing Manager and involves collaboration with the wider HR team to support the delivery of a comprehensive talent attraction and resourcing service to Battersea, ensuring diversity and inclusion is at the heart of Battersea’s recruitment principles. They will provide administrative support for recruitment campaigns, ensuring accurate records are maintained.

To be successful in this role, you should have experience of working efficiently, effectively and accurately in a HR or recruitment administrative role, a track record of successfully managing recruitment activities and managing and responding to recruitment queries and complaints, and good communication skills with ability to liaise with a diverse pool of applicants, employees and managers.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd April 2025
Interview date(s): w/c 28th April 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Operations Officer 

Location: Home-based, with a minimum of every other week travel into our London Office (Islington)

Responsible to: Governance, HR and Operations Manager 

Responsible for: N/A 

Salary: Point 27-30, £30,116- £33,083 (a London Allowance will be applied to employees who live in London) 

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week 

Job type: Permanent, subject to funding.

Benefits:  

• Friendly and collaborative working environment

• Remote working 

• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 

• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 

• Enhanced maternity, adoption and paternity pay 

• Occupational sick pay depending on length of service and pro-rata for part-time employees.

• Access to Employee Assistance Programme 

• Access to staff discounts

Closing date: 9th May 2025 

Interviews to take place: Monday 19th May 2025. These will be held via Microsoft Teams.

About the role:

Respect is looking to expand our Operations team with this new Operations Officer role. We’re looking for someone with demonstrable experience in scheduling meetings, HR administration, and coordinating internal and external correspondence with a variety of stakeholders. You must have a strong understanding of GDPR and Microsoft packages and be able to prioritise a busy workload in a fast-changing working environment. Ideally you will have some previous experience of minute-taking as well as inventory and supply management.

About you:

• Experience of administrative support in the above areas  

• Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect 

• Ability to handle sensitive information, and work with discretion 

• Commitment to policies that advance equity, diversity and inclusion practices 

• Ability to use your own initiative as well as part of a team 

• Be a problem solver, with an eye for efficiency and collaboration 

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Please ensure that all application submissions are submitted in Word Document format only. 

Successful applicants must reside in the United Kingdom. 

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics1, particularly people from the following under-represented groups on our staff team:

• Black and minoritised people 

• Deaf and disabled people 

We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable. 

Come and make a difference by joining our team reaching people who find it most difficult to access advice.  Money Advice Plus work both locally in Sussex and nationwide. Our mission is to help people manage their money effectively, and our independent, confidential and flexible approach is tailored to individuals’ needs, allowing us to reach those who find it most difficult to access advice. You will be joining a large team of Money Advisers providing specialist level debt and benefit advice and casework. 

We have 2 posts available - 1 based in our Brighton and Hove office, and the second either based in our office, but fully remote working possible.  For both posts you will have lots of variety, providing telephone specialist debt and benefit advice and casework across a range of projects.  If you are based in our office you will also deliver face-to-face advice both in the office and other outreach locations including Foodbanks and with inpatients.

Ideally you will hold a qualification in Money Advice, obtained either through the Institute of Money Advisers or the Money and Pensions Service.  If you do not have a qualification, you must be prepared to work towards obtaining this, included some study in your own time. You will have excellent communication and digital skills, be comfortable delivering advice in person and by phone, and be able to plan and organise your work effectively.

If you'd like to learn more about the post, or would like to apply in different format, please contact Nick Vaughan (details in our job pack).

An opportunity has arisen for a lead Support worker to work within our Sanctuary crisis intervention and prevention service, based in Fore Street in Enfield. We act as a short-term A&E and Emergency services alternative, providing support to individuals in the Enfield Borough aged 18+. 

This role is to provide leadership and support to the Sanctuary team on shift. The role will:

• Lead shifts during the week, providing support to team members via case management support, escalation, Health and Safety guidance
• Support the Sanctuary Manager to embed processes within the service, and ensure that these are carried out
• Work alongside the Manager and team to ensure that the service is operating to high quality standard.
• Provide support in times of emotional distress for clients. The support worker will provide a calm, supportive presence.

 The role will support clients through co-producing support plans with practical and therapeutic support offerings, as well as contributing to the development of a warm welcoming environment and ‘safe space’ to be.

This position would suit someone with a minimum of 2 years experience of working with people with mild, moderate and severe mental health issues. Ideally experience of supporting people experiencing suicidal ideation. Should have previous experience of supervising or managing staff.

Please see attached job description for further information on this position.

The Sanctuary Service runs Monday - Friday, 5pm-10pm and at weekdays, 12-5pm. We would require the successful applicant to be able to work 4 shifts (21 hours per week) covering these days/times.

This role will be based at our Enfield office is based at 275 Fore Street Enfield N9 0PD.

Please see full job description attached.

Care & Support Digital Technology Officer

Location: Tottenham Hale, N17 (North London) with ideally 5 days per week in the office

Salary: £34,000 per annum

Closing date for applications: Sunday 27th April

Interviews: Tuesday 6th May, held in person

Do you have a strong background in digital technology within a care and support environment, and are keen to enhance care delivery and streamline operations at an organisation passionate about helping people develop independence and meet their personal goals and aspirations?

Charity People is delighted to be working with a fantastic charity to recruit a Care & Support Digital Technology Officer who will play a pivotal role in bridging the gap between digital innovation and care delivery.

With expertise in both the Care & Support sector and digital technology, the post holder will embed the implementation of the Sona Rostering Time Management system, support the development and rollout of a new Care Planning system, and provide first line support and assistance to the charity's staff and managers. The role requires a collaborative approach to ensure digital solutions streamline operations and enhance care delivery across the organisation.

About the charity

This is a forward-thinking and inclusive charity, working across ten London boroughs to support people with significant support needs to live with dignity and purpose.

The organisation's work is diverse, from supporting people to live independently in their own home and in supported accommodation settings, to providing short breaks and supported holidays.

As Care & Support Digital Technology Officer, your core responsibilities will include:

• Support teams across Care & Support (C&S) Service delivery to make the best use of technology in their work
• Collaborate with the Digital Technology team to design and deliver comprehensive guides for digital tools and systems, including Sona and the Care Planning system
• Assess the digital proficiency of staff and create tailored training plans to bridge skill gaps
• Act as the primary point of contact for C&S staff seeking support with digital tools, ensuring systems are used effectively to enhance care delivery, record-keeping, and operational efficiency
• Assist in testing and validation processes for technological systems to ensure they meet organisational requirements
• Provide first-line support for technical queries, escalating complex issues as needed
• Ensure the Care Planning system works smoothly and that care records are regularly reviewed
• Maintain the Care Planning system and support C&S Managers in auditing and reviewing care records
• Handle basic troubleshooting, resolves common systems' problems, and provides guidance to users on using systems
• Provide support during the migration to Microsoft 365
• Oversee the Digital Inbox, triaging queries for timely resolution or escalation
• Support the day-to-day administration of digital software platforms for C&S
• Participate in data cleansing and migration to maintain accurate and useful datasets
• Assist in refining system requirement specifications to align with C&S needs
• Configure and set up hardware devices for use with digital systems for the C&S services
• Attend regular meetings with Newlon IT to address support tickets related to C&S services
• Develop and update policies, procedures, and training guides to support the effective use of digital technology systems for C&S
• Document recurring issues and create self-help resources, FAQs, and troubleshooting guides
• Work closely with the Digital Technology and C&S teams to ensure systems meet operational and care delivery needs
• Liaise with SaaS providers to address complex queries and support system enhancements
• Build strong working relationships with C&S managers and staff to promote digital adoption and address challenges proactively

We'd love to see applications from individuals with the following skills and experience:

• Proven experience working in a Care & Support environment
• Strong background in digital technology, including implementing and supporting software systems
• Experience of using and integrating attendance management systems such as Sona Rostering Time Management
• Experience training staff and creating training materials for digital systems
• Experience in data cleansing, migration, and modelling activities
• Excellent understanding of care sector requirements, including rostering time-management shifts planning and compliance standards
• Strong IT skills, including proficiency in managing software platforms and troubleshooting technical issues
• Knowledge of system testing, validation, and ongoing maintenance
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
• Highly organised, with the ability to prioritise tasks and manage time effectively
• Strong problem-solving skills and a proactive mind-set
• Collaborative and adaptable, with a commitment to supporting both technical and care teams
• Attention to detail and commitment to maintaining accurate records
• Willingness to travel between sites and work flexible hours, including occasional evenings or weekends as required
• Understanding of safeguarding responsibilities and commitment to promoting the welfare of vulnerable adults

How to apply

To formally apply we will need a CV and Supporting Statement. If you would like to apply for this role or to have an informal confidential chat, please apply via the link below with a copy of your CV in the first instance or email Alice Wood at Charity People to find out more.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job description

Job Purpose

To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions.  You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users.  The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital. 

Key Tasks

• Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients.  This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate. 
• Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
• Work collaboratively with other agencies providing support services.
• Conduct initial assessments of people referred to the services as necessary.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Support the hospitals with delayed transfer of care (DTOC).
• Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
• Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
• Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
• Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
• Develop and deliver a flexible service that can respond to peaks and troughs in demand.
• Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
• Monitor performance of the services against KPIs and produce reports to demonstrate performance.
• Deliver front-line services when needed, e.g. sickness or staff shortages.  This is by exception rather than you regularly doing support work.
• Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
• Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
• On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.

Administration

• Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
• Carry out annual customer service surveys.
• Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
• Meet and produce reports as required by the Head of Service.
• Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
• Work with the Communications team and the Head of Service, market and promote the service.
• Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.

Quality

• Be familiar with and implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission principles.
• Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
• Ensure that the requirements of the contract specification for the services are met.
• Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
• Respond to safeguarding or other concerns and take appropriate reporting and management action.
• Lead on recruitment of staff for your team, and support others at AUKEL.

 Liaison

• Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
• Develop external relationships with stakeholders, and build positive connections with health and social care partners
• Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.

 General

• Meet regularly with line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Complete any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
• Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.

 Functional Links

• The Home and Settle Manager is line managed by the Head of Hospital and Home Services
• The Home and Settle Manager line manages:
• Project Officers
• Discharge and Settle Workers
• Volunteers
• Close working is required with Age UK East London Finance Team
• Close working with Information, Advice, Advocacy & Befriending Services
• Close working with Handyperson services
• Close working with Age UK East London Community Services
• Close working with other take home and settle services across east London

Person Specification

Experience

Essential

• Minimum of 2 years’ experience of people management including line management and team leadership.
• Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
• Of project recording and reporting to funders.
• Of leading service development and improvement and managing the change process.

Desirable

• Experience of working with older people
• Experience of working within a hospital discharge setting.
• NVQ Level 2 Health & Social Care or Care Certificate

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of NHS hospital discharge procedures.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity

Desirable

• Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
• Knowledge of project financial budgeting
• Knowledge of CQC fundamental standards
• Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting

Skills/Attributes

Essential

• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Good planning and organisational skills
• Ability to work calmly under pressure.
• Intermediate IT skills
• Data analysis skills

Desirable

• Ability to speak one or more community languages

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs
• The post holder will work with standard Office365 server-based computer system
• Occasional weekend and evening working may be required

Employment Details

Location

The post holder will be based between the Homerton and the Royal London Hospitals.

Contract type

This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.

Location

The post holder will be mostly based within the Hospitals they oversee.

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Manchester Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to children facing disadvantage communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base, but who is also able to travel frequently around the Greater Manchester area to visit schools.The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create regular data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Hours: Full-time (35 hours per week) / Part time and job share applications are also welcomed.

Contract: Fixed term (12 months)

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 8am on 23 April 2025

Shortlisting date: 24 April 2025

Interviews: 30 April 2025

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.

About the Strategic Review team

The role will support our Strategic Review, a project running through 2025 to learn from our external environment, listen to our stakeholders, bring in evidence and insight and develop our future strategic framework.

About the role

This role will support NCVO’s 2025 Strategic Review, working with our staff, members, the wider sector and other stakeholders to think about our future.

The Strategy Development Manager will help coordinate and manage activities of the Strategic Review and our next business planning cycle, helping us deliver a participatory, insight-based strategy for our next strategic period.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

It’s an exciting time to join us. Oakleaf has a proud history of helping people across Surrey who are managing mental ill-health. The need for good mental health support is growing, as are our funding needs and ambitions. We provide a range of support including 1-to-1 counselling, a wide variety of wellbeing activities which increase confidence and reduce social isolation, as well as work-related training courses and employment guidance.

We’re looking for an individual with a strong background in fundraising, in particular corporate fundraising, as well as line management experience. Building existing and new supporter relationships is of importance, as is public speaking, and an understanding of mental health would be of value. Finally, supporting and inspiring other public fundraising and marketing roles in the team is a key aspect of the role.

Please refer to the attached Candidate Brief for more detailed information.

Position: Partnerships and Public Fundraising Manager

Responsible to: Chief Executive

Location: Guildford, Surrey with hybrid working offered; we will accommodate flexible working patterns wherever possible

Hours: 36 hours per week

Salary: £36,000 – £38,000pa

Annual leave and benefits:

• 32 days including public and statutory holidays. An additional day is added for each year worked (to a maximum of 4 days). Plus, an extra day off for your birthday!
• Cycle to work scheme
• Free parking
• Private medical insurance
• Employee Assistance Programme 
• Sick pay
• Discount eye tests 
• Work from home/flexible hours

Key Responsibilities (a full list of responsibilities is listed in the Candidate Brief):

Corporate Fundraising (70%):

1. Manage current corporate partnerships and fundraising, proactively building on these relationships to maximise engagement with employees at all levels.
2. Identify & approach corporates, securing financial contributions & support in kind.
3. Undertake & commit to regular networking to forge positive relationships with existing & potential supporters.
4. Manage & grow the Mental Health Leaders Network & other workplace mental health support, including Mental Health First Aid training.
5. Undertake presentations to potential supporters at any level, speaking publicly about Oakleaf to increase awareness and fundraising.

Management: Public Fundraising & Marketing (30%)

1. Oversee & manage the two other public fundraising functions (individuals & community/events), supporting, developing & inspiring staff to achieve & exceed annual fundraising targets.
2. Manage the Digital Marketing Manager role & supervise implementation of an effective marketing & social media plan.
3. Attend community events to speak on behalf of Oakleaf if necessary, when the Community & Events Fundraising Manager is unavailable.

Essential Criteria (a full list of essential and desirable criteria is listed in the Candidate Brief):

• At least three years of experience in a charity/third sector fundraising position
• Proven track record in developing strong relationships with corporates and securing financial support
• Experience in line management
• Strong interpersonal and networking abilities; adept at building rapport quickly with people from a wide range of backgrounds
• Experience of budgeting, forecasting and working towards financial targets 
• Ability to confidently undertake public speaking 
• An understanding of and empathy with the aims of Oakleaf & needs of its client group 
• Driver’s license and access to a vehicle 

We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer flexibility to assist employees with balancing work and other commitments. We are a Disability Confident employer.

#fundraising #corporatefundraising #fundraisingmanager #publicfundraising

Alton Castle and the Soli Centre are busy and vibrant Catholic Residential Youth Retreat Centre’s for The Kenelm Youth Trust, serving young people aged 9-24.

The Centre Manager Role will report directly to the CEO, be linked to the Retreat Director’s work and have an annual salary of circa £36,000- £38,500 per annum dependent on qualifications and experience, 24 days annual leave plus 8 days bank holiday, occasional discretionary days and a desirable pension scheme.

The role is contracted to 37.5 hours per week. Due to the nature of the business the role will involve evening and weekend work. The successful candidate will also be required to work some overnight and weekend “on call” work with other Senior Management.

The Centre Manager responsibilities include:

• Key role to support the Retreat Programme Director by ensuring the bookings information, catering and general preparation of the Centre are all fit for purpose for programme delivery and other guests
• Supervision of line managers; to develop and implement HSE policies, plans and practices, in line with the Trusts procedures and relevant regulatory requirements.
• Management of the Operations staff which includes the Administration Office and staff, oversee submission of details for payroll to the payroll provider, record time and attendance of all staff, oversee site management and regulations for a listed historic building, HR and recruitment of staff.
• The individual will be required to come on site at any time during the day or night, seven days a week when they are on call. The ability to be flexible with working hours / pattern is essential.

Essential knowledge, skills and experience

The successful candidate will be able to demonstrate the following:

• Having a strong understanding of the legislation and compliance needs around HSE issues and ideally hold a relevant HSE qualification e.g. NEBOSH Diploma or equivalent.
• Be a strong communicator with excellent verbal, written and influencing skills at all levels in the organisation and our customers.
• Managing incident and crisis management, leading accident / incident investigation, implementing and overseeing an HSE auditing programme which will ensure we operate to exceptional HSE standards.
• Be a member of IOSH.
• Be able to manage relationships with customers/users and staff.
• Have the ability to evaluate, monitor and present ideas and data.
• Be highly motivated, energetic and an inspirational leader and team player.
• Have excellent time management skills.
• Ability to implement change and identify new opportunities.
• Be organised and have great accuracy and attention to detail and follow tasks through to a close.

Further information can be found in the job description for the role attached.

Closing date for applications is 12 noon on 12th May 2025. Interviews to take place soon after.

KYT is committed to safeguarding and safer recruitment

Registered Charity Number 1144209