Training Coordinator Jobs
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Our client seeks to recruit a further professional with a health and/or social care background to tackle health inequalities and ensure the most vulnerable in our society can access the care they need. This is a great opportunity to be part of a supportive and relaxed multi-disciplinary team, undertaking challenging and highly interesting work.
Their vision:
They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.
Purpose and duties:
Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates and life expectancy (House of Commons, 2019). Our communities face multi-faceted barriers to accessing statutory services. To that end, they are recruiting a Health and Social Care Coordinator to:
• Work within a collaborative, multi-disciplinary team to empower and meet the needs of clients.
• Work with individuals and families who have complex health and social care needs, advocating for them, and empowering them to navigate healthcare and social care systems.
• Develop strong relationships with health and social care providers to tackle health inequalities and get the best outcomes for our communities and clients.
Person specification:
The successful candidate will be committed to achieving excellent outcomes for clients and be aligned with the vision and values of the charity. They will be warm and compassionate, yet also able to demonstrate healthy boundaries and professionalism. They will have experience of successful work with vulnerable people and an understanding of health and social care systems. They will be able to demonstrate excellent verbal and written communication, in addition to sound IT skills. They will have resilience – and a sense of humour is also a must!
Please note that they are looking for potential as much as experience in their recruitment.
Working with them:
They believe their team are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards their vision. They are a relaxed and collaborative team, with a big sense of humour.
Start date: ASAP
Location: Hybrid with some home working. Office at Badgemore Park, Henley on Thames, Oxfordshire. Some visits to clients throughout parts of Southern England.
Job type: Part time, 0.4fte, 16 hours p.w.
Salary: £11,457p.a. (£28,643 fte.)
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.
Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.
Applicants must have use of own car and a valid UK driving license.
They recognise it has no greater responsibility than to safeguard the children and vulnerable adults that it works with. Recruitment processes will include an enhanced DBS check.
You may have experience of the following: Service Manager, Social Worker, Social Work Manager, Teacher, Nurse, ISVA, IDVA, Advocate, Third Sector, Public Sector, Homelessness, Safeguarding, Healthcare, Education, Not for Profit, Teacher, Paramedic, Care Coordinator, Service Coordinator, Team Leader, Charities, Volunteer Officer, Education Officer, Support Worker.
REF-217 830
Role overview
Are you passionate about creating content that resonates with the intended audience? Are you enthusiastic about using social media and communications to have a meaningful impact on global women's health? This exciting opportunity offers you the chance to join the marketing and communications team of an international membership body and women’s health charity; ISUOG. You will deliver the communications and engagement plan for ISUOG, working directly with international experts in ultrasound in obstetrics and gynecology.
Role responsibilities
The successful candidate will coordinate the social media calendar and create content and communications for ISUOG’s activities and international awareness campaigns. You will work closely with the rest of the marketing and communications team, the events, education and journal teams as well as external suppliers to ensure activities are communicated effectively and contribute to the success of ISUOG as a whole. You will have the responsibility to test and optimise our communication channels, engage our international audience and encourage registration to our events and courses.
Role requirements
We are seeking candidates with a social media and communications background, excellent written and verbal communication skills, strong organisational skills, creative thinking and an interest in women’s health.
Please read the job description to find out more about the position and person specification.
Contract Type: Permanent
Hours: Full Time
Salary: £28,000 - £30,000 per annum dependent on experience, plus benefits.
Location: The role is based from ISUOG House, 122 Freston Road, London, W10 6TR. A hybrid working system is in place and the job holder will be expected to work from ISUOG House for a minimum of 2 days each week. Due to the nature of the role, the job holder may be required to work from the office more than 2 days a week.
Benefits include: 20 days’ annual leave per annum plus eight Bank/Public holidays (rising by 1 day per year for every complete year of service, up to an additional 5 days), together with 3 additional days over Christmas and New Year. 4% (matched) employer pension, rising to 6% on successful completion of probation. Employee Assistance Program. Season ticket loan scheme.
About the International Society of Ultrasound in Obstetrics and Gynecology (ISUOG): ISUOG is a highly respected professional membership organisation across 140 countries, comprised primarily of clinicians who are ultrasound experts in the field of obstetrics and gynecology. The Society includes obstetricians and gynecologists, trainees, medical doctors, scientists, sonographers, midwives and other health professionals who work to advance women’s health and well-being globally.
Our mission is to improve women’s health through the provision, advancement and dissemination of the highest quality education, standards and research information around ultrasound in obstetrics and gynecology. This is achieved through education and training, programmatic initiatives and advocacy.
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Please submit your application, CV, examples of your previous social media work and covering letter as soon as possible; we reserve the right to close any adverts before the closing date of 2nd December 2024, once we have received sufficient applications. Interviews may be organized before the closing date (or if not, week of 2nd of December).
Regrettably, we are not able to provide feedback to those candidates who are not shortlisted, as it simply would not be manageable to do so.
REF-218 265
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
We're now The King's Trust. And we're still working for young people.
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
Our Events team is looking for someone who’s hard-working, diligent and enthusiastic to become the new Events Co-ordinator at The King’s Trust!
You will support the team across a range of exciting and diverse events which will raise funds to help young people across the UK. Your role will be essential to ensuring the success of these events as you will provide high quality administrative support across the team; dealing with the financial aspects of events, stewarding supporters and managing inboxes. You will have experience working in a events, customer services role, or equivalent.
This role is perfect for you if you enjoy working in a fun, fast-paced environment, supporting across multiple projects and can effectively multi-task, prioritise and have excellent interpersonal skills.
Why we need this role:
Last year, we helped more than 70,000 young people, with three in four young people on our programmes, move into work, education or training.
Our job is to inspire and support young people, to help them reach their potential so that they can thrive and society can prosper.
The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law.
We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us.
Perks for working at The Trust:
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
- Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
- Interest free season ticket loans
- Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- In-house learning platform! Develop your skills for your career and your role
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- Generous life assurance cover (4 x annual salary)
Here at The King's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION
A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success.
OUR MISSION
To prepare talented students from underrepresented backgrounds for career success through industry-specific education and training programmes.
OUR VALUES
- Diversity: We value teamwork and champion diversity in all its forms, including diversity of thought.
- Innovation: We foster a culture of creativity and forward thinking. We continuously seek new ideas to support our service users while ensuring the meaningful engagement of our sponsors.
- Integrity: We act with integrity and communicate openly with all our stakeholders.
- Collaboration: We provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
Overview
About SEO London
SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors.
Who we support
SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups: As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.
Role Description
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire a Senior Marketing Coordinator, reporting to the Marketing and Communications Manager.
- Job Title: Senior Marketing and Communications Coordinator
- Team: Outreach and Communications
- Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office for a minimum of 2 days per week.
- Reports to: Head of Outreach and Communications
- Term: Permanent Role
- 14 hours per week
- Ideal start date: ASAP
- Annual salary: £31.5K (pro rata)
We are open to flexible arrangements.
The Senior Marketing Coordinator role at SEO London presents an exciting opportunity for a detail
oriented professional to work in a dynamic environment. This position requires a hands-on approach, allowing the individual to execute various marketing strategies and initiatives effectively. The primary responsibility is to implement the marketing plan across multiple platforms, ensuring alignment with SEO London's mission, values and strategic objectives.
Accountabilities
Social Media Management
- Input into a review of SEO London’s social media plan and engagement tactics.
- Manage SEO London's social media accounts, including LinkedIn, Instagram, Twitter, Facebook and TikTok.
- Oversee the social media request process, liaising with other teams to capture compelling content.
- Execute the social media plan by creating weekly posts, including content writing and visual asset design, and social media ads where relevant.
- Maintain the DEI calendar, ensuring timely updates and incorporation into the weekly plan.
- Collaborate with the charity to engage staff with external communications and monitor programme-specific accounts for brand consistency.
- Collate social media metrics for internal reporting purposes.
Website Maintenance
- Conduct regular maintenance and edits to the website, ensuring content is current and relevant.
- Update the media centre and monitor analytics and reporting to assess website performance.
- Design 2D and video assets for the website, with the potential for video editing for other purposes.
Administrative Tasks
- Manage design administration by maintaining Canva and PowerPoint templates and supporting other teams with finalised external assets.
- Oversee merchandise inventory and orders, as well as other ad-hoc administrative tasks as needed.
Content Creation and Management
- Create engaging content for social media posts, newsletters, and website updates that reflect the organisation's impact and promote its mission.
- Think creatively and outside the box to deliver exciting and engaging content and visual assets targeted at students and existing and potential sponsor firms.
Analytics and Reporting
- Monitor and report on the effectiveness of marketing efforts across social media and the website, using metrics to drive continuous improvement.
Team Collaboration
- Work closely with other departments to ensure marketing efforts align with programme goals and organisational priorities.
Other Accountabilities and Responsibilities
- Support the marketing and promotion of programmes to student audiences across campuses in the UK.
- Assist in the execution of digital marketing campaigns during recruitment seasons, collaborating with the outreach staff members to align marketing efforts.
- Contribute to the execution of B2B marketing strategies aligned with SEO London’s business development goals.
- Foster relationships with various stakeholders including corporate partners, students, alumni and the broader community, ensuring targeted communications are relevant and impactful.
Required qualifications
- Bachelor's degree in a relevant field or equivalent.
- Advanced level in English, with strong creative writing abilities.
- Minimum of 2 years’ work experience in a similar role.
Skills and Experience:
- Proven experience in social media management and digital marketing.
- Familiarity with analytics tools to assess and improve social media and website performance.
- Project management skills with a focus on execution.
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Canva.
Desirable Skills and Knowledge
- Experience with Salesforce CRM and Photoshop.
- Understanding of the UK’s education system and DEI principles.
- Salesforce CRM.
- Photoshop.
- Knowledge of the UK’s education system.
- Good understanding of diversity, equity, and inclusion.
Behaviours
- Positive and proactive self-starter.
- Creative thinker with the ability to generate innovative ideas.
- Outstanding written and verbal communication skills.
- Highly organised and capable of managing multiple tasks simultaneously.
- Flexibility and ability to work collaboratively and with various.
- Application of DEI knowledge to foster a positive organisational culture.
What we offer?
- Annual Leave: 28 days + Bank Holidays.
- Enhanced Family Friendly Policy.
- Enhanced Pension Scheme
- Flexible working (2 days in the office) and a lovely office space by Borough Station.
- Benefits:
- Employee Assistance Programme
- Discounted Gyms via Medicash
- Charity workers discounts
- Critical Illness Cover
- Cash plan Healthcare and more…
Closing date for applications
Closing date for applications: January 6th
First and Second interview: on rolling basis
Equal opportunities Statement
SEO London is committed to ensuring that no prospective or current employee is discriminated against on the basis of race, sex, gender, nationality, marital status, sexual orientation, employment status, socioeconomic background, disability, age, or any other protected characteristic. We also strive to avoid disadvantaging individuals due to any condition or requirement that is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.
The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.
The aim is that the project starts in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
- An experienced, enthusiastic information manager
- Experience of developing and managing data systems which meet the team and project’s needs
- Advanced data management and analysis skills, able to use database systems
- Ability to support surveys, data analysis and present key results
- Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
- Relevant level 5 (HND) qualification or able to learn at this level
- Supports TSL Kirklees aims and values
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa as well as contribute to the development of Keeping Children Safe globally.
Location: Africa – remote
Salary /Grade: £30,000 per annum
Duration: 18 months with possibility of extension if funding allows.
Background
Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.
We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.
This newly created role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa, as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.
Find out more at www.keepingchildrensafe.global
Main Duties:
Key Responsibilities will include:
· Supporting the development and implementation of research and communications initiatives on safeguarding in higher education in Africa.
· Supporting the development and implementation of events, tools, resources, educational materials and publications based on research.
· Undertaking any other reasonable duty and tasks that may from time-to-time be requested by the line manager consistent with the nature of the job and its level of responsibility.
Person Specification
Essential
Strong academic research, communication and presentation skills with experience of research projects related to safeguarding, including issues related to refugees, youths with disabilities and persons vulnerable to discrimination because of their gender.
· Experience and understanding of issues related to safeguarding in higher education in Francophone Africa.
· Professional level French and English.
· Skilled at identifying and mitigating risks.
· Excellent written and verbal communication skills including presentations, report writing and conducting evaluations.
· Evidence of Continued Professional Development relevant to the role purpose and level.
· Able and willing to travel.
Personal qualities:
· A proven commitment to safeguarding and human rights.
· A commitment to the vision, aims and approach of the organisation.
· A commitment to non-discrimination, respect and dignity for all.
· A team player, able to manage their own workload as well as, work with and support others and deliver to agreed standards and targets.
· An entrepreneurial, positive, solution-focused approach to work.
· Integrity with appropriate ethics and behaviours
Desirable
· Fluency in Spanish or Portuguese.
· Graphic design and video editing skills.
The Appointment
• The appointment will be full time
• The leave allowance is 25 working days per annum
• In view of the nature of the work involved, any offer of appointment will be conditional upon receipt of satisfactory references
and Disclosure and Barring Service/Police checks.
Applications
To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.
Interviews will take place on a rolling basis. The position is open until filled.
Safeguarding statement
Keeping Children Safe has a zero-tolerance approach to any harm, exploitation or abuse of anyone including our staff and stakeholders. Safeguarding forms an intrinsic part of everything that we do. Recruitment to any jobs within KCS will include criminal record checks and the receipt of satisfactory references. Compliance with all our Child Safeguarding Policies and Procedures is mandatory.
Keeping Children Safe values diversity, promotes equality and challenges discrimination we welcome and actively encourage applications from people of all backgrounds and will select employees based upon their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Trust and Foundation Coordinator, you will support the International Programmes Department (IPD) by:
- Programme Development: Enhancing institutional funding to raise essential funds for Muslim Aid’s international humanitarian and development programmes through Trusts, Foundations, and Partner Offices.
- Quality Assurance: Assisting the MEAL Manager in developing and implementing effective MEAL systems to ensure quality service delivery across all programmes.
You will play a crucial role in this newly formed unit, working closely with partners, country offices, and donors to improve systems within the IPD and support the dynamic global programme portfolio of Muslim Aid.
About the Role:
- Lead donor mapping process for Trusts and Foundations. Continuously, update this mapping document regularly based on engagement with prospective donors.
- Lead the proposal/concept development process for T&F and MA Partner offices submissions.
- Support the Global Programme Development and Quality Assurance Manager in managing a portfolio of institutional donor grants relationships and implement donor engagement strategies for prioritised donors (including FCDO, UN agencies, USAID, SIDA, START Network, etc.).
- Support the Monitoring Evaluation Accountability and Learning (MEAL) Manager to strengthen MEAL system globally. This includes ensuring high-quality data tracking progress, analysing data, and generating knowledge and documentation of best practices.
- Work with Country Offices, Global Programme Development and Quality Assurance, Humanitarian and Programme units to support on disaster responses and associated appeals.
- Support the unit in providing the development and implementing capacity development workshops for the IPD team, country offices, and partner offices either face to face or virtually.
About You:
To be successful in this role, you will need:
- Educated to bachelor’s degree level.
- Experience of successfully fundraising and dealing with institutional donors and international donors with a focus on Trusts and Foundations.
- Experience and understanding of monitoring and evaluation of programmes; using quantitative and qualitative research data collected in support of programme development.
- Significant experience and knowledge of effective budgetary control and grant management.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good tact and diplomacy at all times.
- Strong and well-developed analytical skills coupled with strong bid and report writing skills.
Why you should apply:
Ready to make a global impact? Join Muslim Aid as a Trust and Foundation Coordinator and drive our humanitarian and development initiatives forward. If you excel in fundraising, grant management, and donor engagement, we want you on our team. Your expertise in monitoring and evaluation will ensure our programmes are exceptional. With outstanding communication and interpersonal skills, you will secure the vital funds that power our mission to support vulnerable communities worldwide. Become part of a dynamic, innovative team and make a difference. Apply now and transform lives!
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Are you ready to take the next step in your career by managing impactful partnerships and raising vital funds to support St Mungo’s mission to end homelessness?
We are looking for a Corporate Partnerships Coordinator to join our high-performing Corporate Partnerships team, managing a portfolio of corporate partners giving significant support to fund essential services. You’ll focus on cultivating, growing, and renewing partnerships, collaborating with internal and external stakeholders to ensure a smooth supporter experience and contribute to the ambitious fundraising goals of St Mungo’s.
The role of Corporate Partnerships Coordinator (Account Management) offers a unique opportunity for personal and professional growth, with ample support to develop your skills and make a real impact on the lives of the people we serve.
In this role, you will:
- Proactively manage a portfolio of corporate partners, aiming to exceed fundraising targets.
- Lead the delivery of partnerships by coordinating with internal teams and building strong relationships with corporate contacts.
- Develop consistent account management plans and provide partners with compelling impact reports.
- Work with teams across St Mungo’s to create engagement opportunities for partners and advance St Mungo’s objectives.
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We’re looking for someone with excellent organisational skills, a proactive approach, and a passion for making a difference. Whether you’re seasoned in account management or have experience in a fundraising environment, you’ll thrive in this role if you can demonstrate:
- Proven experience managing a portfolio of corporate accounts, ideally within a fundraising context.
- Strong project management skills, with the ability to meet deadlines and handle multiple priorities.
- Clear and effective communication skills, both written and verbal.
- Ability to translate strategic objectives into actionable plans.
- Proficiency in IT, especially Microsoft Office and databases such as Raiser’s Edge.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 December 2024
Interview and assessments on: 16-17 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Do you want to play a key role building new relationships and creating partnerships with businesses to support St Mungo’s mission to end homelessness?
We are looking for a Corporate Partnerships Coordinator (New Business), to join the team and take responsibility for securing new corporate partners across a variety of sectors and types (including strategic, charity of the year, commercial and brand) to help St Mungo’s achieve the ambitions of our five year strategic plan.
Reporting to the Corporate Partnerships Manager – New Business, you will have ownership over elements of the New Business strategy and be responsible for designing and implementing plans to secure partnerships from within our target sectors. You will have the opportunity to shape how we work, developing new tools, ways of working and processes to ensure we work effectively as a New Business team and work seamlessly alongside our Account Management team.
In the role of Corporate Partnerships Coordinator (New Business), you will:
- Proactively manage an industry sector, identifying key prospects to partner with and aiming to deliver significant income
- Liaise with internal and external stakeholders to identify funding opportunities and industry trends
- Work with teams across St Mungo’s to create engagement opportunities for prospects and advance St Mungo’s objectives
- Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
In order to be successful in this role you will have experience working in either a fundraising, brand & marketing, or a sales role.
You will have experience in building relationships with external clients to deepen engagement and understanding of an organisation’s purpose, and preferably in securing new six-figure, multi-year partnerships. You will have good commercial instincts and be able to focus your time on those projects of maximum value to St Mungo’s.
The successful candidate will be an exceptional relationship builder, with excellent verbal and written communication skills as well as strong planning and organisational skills with the ability to manage a varied workload with multiple projects and priorities.
Our clients and supporters are at the heart of everything we do and we are looking for someone who shares our vision, passion and commitment to ending homelessness.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 4 December 2024
Interview and assessments on: 16-17 December 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Head of IT Services is responsible for the management of all IT services for the Motability Foundation and delivery of our digital, data and technology strategy. Working in a single site environment, with a focus on Microsoft technologies, you will ensure that our business continues to operate successfully day-to-day and continues to evolve to meet future challenges.
Role Accountabilities
Network and Systems
· Oversee and direct the development of infrastructure of IT applications, networks, security and telecoms.
· Ensure we have a robust IT business continuity plan that forms part of the overall business continuity strategy.
· Oversee and direct the procurement of IT hardware, software and maintenance in line with company policy.
· Ensure that all other IT policies and procedures comply with statutory and regulatory requirements, are regularly reviewed and the required audits are in place to ensure compliance.
· Oversee all data exchange procedures with Scheme Partners and Government Agencies.
· Ensure compliance with all hardware and software licensing requirements.
· Responsible for the management of hardware and software updates ensuring that all systems remain within support and meet the on-going requirements of the business.
· Ensuring that system and data security is continuously tested for new IT viruses, be alert to new security risks and have plans in place to deal with them.
IT Strategy
· Design and implement an IT roadmap for all hardware and software in line with the overall Motability Foundation digital, data and technology strategy.
· Provide technical and professional support to the Executives in their longer-term review of IT investment strategy based on future business needs and processes.
· Provide leadership with regards to emerging IT opportunities and threats, providing recommendations to executives as and when required.
· Maintain our structured project development methodology to ensure that only relevant and supported projects are initiated.
· Ensure the successful delivery of approved IT projects against agreed timelines, deliverables, and budgets.
Partnering with the Business
· Act as a partner to the business in identifying and delivering digital, data and technology solutions to support business aims.
· Work with Senior Management, Scheme Partners and Suppliers to propose, agree and deliver an IT service to defined Service Level Agreements.
· Continuously seek feedback from the business on the service provided by IT and develop action plans to put in place improvements.
Leading the Team
· Manage, develop, and motivate the thriving internal IT team of 12.
· Monitor performance against service level targets ensuring constructive and rapid solutions to problems.
· Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
· Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
· Role model our values of being collaborative, respectful and evolving.
Managing our Costs
· Responsible for IT budget of c. £1.7million.
· Provide regular and ad-hoc reports to present to the Executive Team.
· Analyse problems, research solutions and present to the Executive Team.
· Raise and approve regular and ad-hoc IT purchase orders.
What will make you great in this role?
You will have excellent communication skills and a naturally collaborative approach to identifying problems, bringing together solutions, and creating a plan to deliver the changes to make a real difference to the system users. Your ‘can do’ attitude will be balanced with a pragmatic approach to problem solving and the ability manage a range of stakeholder expectations.
You will be passionate about IT adding value to the business and delivering support to our busy teams. Your ability to translate technical issues into meaningful plans will greatly help colleagues who will look to you to learn about new concepts and technologies.
Your experience
Must haves:
· Significant IT experience which includes a strong knowledge of Microsoft technologies (M365) and Networking (Lan/Wan Cisco technologies).
· Experience in IT infrastructure planning and development and managing significant capital projects and budgets.
· Possesses good knowledge of different software systems, client/service architectures and various compatibility requirements.
· Experience of managing suppliers and supplier relationships.
· Able to communicate and influence clearly and persuasively, both verbally and in writing.
· Ability to motivate and develop a diverse team.
· Maintain a broad and long-term perspective of IT developments to influence forward planning.
· Take ownership of and analyse problems, implementing practical solutions.
· Maintain organisational effectiveness and efficiency by defining, delivering and supporting strategic plans for implementing information technologies.
· Experience working within a not for profit environment.
Nice to haves:
· IT degree level (IT) or equivalent.
· MCSE/MCP certification.
· ITIL Foundation.
· Experience with Virtualization technologies.
· Experience of BCP/DR planning, implementation and testing.
· Experience of Cloud Computing/SaaS.
· GDPR awareness.
Reporting lines and relationships
Reports to: Executive Committee.
Key relationships: Motability Foundation Executive Committee, Board of Governors, Heads of Departments and Managers.
Direct reports: Team of 12 across Service Desk, IT Operations, Systems and Data and Security.
Extra Information
The role is based at our offices in Harlow, Essex which is easily commutable from London (30 minutes from Liverpool Street or 18 minutes from Tottenham Hale). We offer both blended and flexible working arrangements which can be discussed as part of the application process. It is expected that the role will be required in the office 2-3 days per week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support those who Care
This is an exciting opportunity to join our new service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.
The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.
Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.
This is a full-time position and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Do a job where you make a difference
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.
Job title: Programme Administrator x 2
Term: One full time, permanent / one full time, one-year fixed term contract with option to extend
Salary: £29,120
Location: Victoria, London – hybrid (working one to three days in the office each week)
Closing date: 12 noon, Monday 9 December 2024
Interviews: 16 and 17 December 2024 (held online)
NHS Providers’ development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional programme administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.
This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
Please also complete the online interactive equal opportunities monitoring form as part of your application.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
The client requests no contact from agencies or media sales.
Youth Mental Health Project Coordinator
Brighter Futures Together is looking for a dedicated and passionate Project Co-ordinator to lead our Bucks Young Mental Health Champions (YMHC) programme.
Position: Young Mental Health Champions Project Co-ordinator (internal title)
Salary: £14,996 per annum (£30,000 FTE)
Location: Marlow and surrounding areas
Hours: Part-Time, 20 hours per week
Closing Date: Sunday, 15 December 2024 (midnight)
Interview: Friday 20th December 2024 in Marlow
About the Role:
As Youth Mental Health Project Co-ordinator you will work within an innovative peer-education project that empowers 13–18-year-olds to tackle mental health challenges, improve wellbeing, and create change within their communities.
You’ll oversee the planning, delivery, and evaluation of the programme, supporting young people to gain accredited qualifications and develop vital skills. Your work will directly contribute to the programme’s growth and sustainability, ensuring its positive impact continues for years to come.
Key Responsibilities:
• Plan, coordinate, and deliver the YMHC programme, including facilitating training sessions and workshops.
• Recruit and support young people to become Youth Mental Health Champions.
• Collaborate with schools, colleges, and community organisations to establish YMHC teams.
• Evaluate programme impact, ensuring participation and quality targets are met.
• Support young people in completing accredited qualifications, such as the RSPH Level 2 and Youth Mental Health First Aid.
• Build and maintain relationships with stakeholders, including health, education, and mental health agencies.
• Help secure funding to ensure the programme's sustainability.
About You:
You’re will be an experienced youth practitioner with a proven track record in education facilitation, training, or workshop delivery. Organised, self-motivated, and thrive in fast-paced environments. Your skills in project coordination and stakeholder engagement will ensure the success of this programme.
Key skills and attributes include:
• Strong organisational and project management abilities
• Excellent communication and relationship-building skills
• Experience of designing and delivering training/group programmes for diverse groups of young people, including development of materials, including workshop/session plans, presentations, assessments and multimedia resources
• A commitment to safeguarding, inclusivity, and youth development
About the Organisation:
Brighter Futures Together is a not-for-profit organisation dedicated to boosting young people’s mental health and wellbeing. Based in Marlow, we deliver innovative projects and provide training and consultancy to the youth sector. Our work is driven by a commitment to creating brighter days for children and young people, filled with empathy, opportunity, and hope.
Other Roles You May Have Experience of Could Include: Youth Mental Health Worker, Youth Practitioner, Community Programmes Manager, Youth Engagement Officer, Project Manager – Youth Services, Outreach Worker, Youth Programme Coordinator, Mental Health Trainer, Youth Worker, Wellbeing Officer, or Peer Education Facilitator. #INDNFP