Trainer Jobs in Stevenage, Hertfordshire
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We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.
About this role
This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.
As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.
Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.
It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.
Main responsibilities:
- Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
- Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
- Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
- Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
- Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
- Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
- Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
- Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
- Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
- As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.
Skills and competencies:
- Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
- Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
- Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
- Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
- An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
- Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
- Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
- IT literate and competent using Office applications, the internet and CRM/database/recording systems;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Thursday 7 November 2024, summarising why you are the ideal person for this job, your relevant experience and competencies, and why you want to work for us. Please include a daytime phone number.
First interviews are scheduled to take place online Thurs 14 November. Second interviews are scheduled to take place in-person Tues 19 November, likely in London. Candidates shortlisted for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to candidates who are not shortlisted.
Non Charity Employer
21 - 50
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Thank you!
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £34,878 (outside London); £36,661 (inside London)
- 35 hours a week
- Permanent
- UK based with occasional travel (most often to Bristol and London)
- Closing date: Wednesday 20th November 2024
- Interviews: W/C 2nd December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for an Insight Analyst with good SQL skills and great proactivity to join our Strategic Insights team. The primary focus of this role is to support Young Lives vs Cancer to use relevant, timely and accurate information to support decision making and drive innovation and impact. Working as part of the Strategic Insight team, this may include:
- Developing insight and learning with the aim of improving our impact.
- Working with colleagues within the Income & Engagement directorate to analyse data on supporters, and develop insight to ensure sustainable income.
- Working on Services data to understand our reach and impact.
- Contributing to continual learning – so we understand what is working—and what is not—for children, young people and their families across the system.
- Supporting Young Lives Vs Cancer to develop and use insight which enables us to achieve our strategy, The Time is Now, and to move towards our North Star vision.
The Insight Analyst will work with stakeholders to define the key questions to be answered that will support effective decision making and continuous improvement. Working with various colleagues, they will use both internal and external data sets to deliver strategic analysis and actionable insight to teams across Young Lives vs Cancer. They will be curious with data, striving for relevant, timely and accurate insight. They will also be instrumental in creating and maintaining a culture which centres evidence, insight and continuous learning.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
Interacting with data through SQL and PowerBI to generate metrics, KPIs and actionable insights.
- Work with key stakeholders to understand their requests, proactively interpreting and predicting their requirements.
- Working as part of the Strategic Insight team to move through their backlog and to improve their processes, ensuring the team delivers insight that has impact and value.
- Test and develop innovative ways of presenting data to engage and motivate colleagues and improve organisational understanding of data and insight.
- Identifying and working on process improvement, to support the Strategic Insight team/ Young Lives vs Cancer to deliver their work more effectively.
- Supporting your team with reviews and knowledge shares as well as benefitting from the skill and knowledge of the group.
- Championing the values of Young Lives vs Cancer and making active choices and changes to improve diversity and prioritise equity.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- A solid grasp of SQL, including the ability to write and review simple queries, and familiarity with extracting data from a database.
- The ability to interrogate data and spot patterns.
- A track record of demonstrating proactivity and autonomy in your work.
- Curiosity and ability to think wider than Young Lives vs Cancer- considering data and insight across the system.
- Experience in generating metrics and insights through robust, repeatable, “end to end” processes (i.e. extract data, convert it to an insight, present it back to stakeholders).
- Knowledge of dashboarding tools and/or experience building dashboards from scratch.
- Good communication skills across various levels of technical and domain knowledge.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Thank you!
Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.
Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We are now seeking a Communications and Campaigns Manager who will be a creative thinker able to Think Big and Act Wild whilst managing the timely and effective delivery of communications campaigns, projects and events, increasing our advocacy and fundraising impact.
The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications and Engagement team and use your strong collaborative skills to work effectively with our Catalyse, Influence and Fundraising teams to create powerful, transformative communications and campaigns.
You will be results driven and enjoy managing multiple communications projects across different channels in order to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast growing charity and directly contribute to the growth of the rewilding movement.
Job purpose:
To lead the design, development and delivery of Rewilding Britain's integrated communication campaigns, projects and events, enabling the charity to engage with its target audiences and encourage measurable impact across rewilding practice, policy and fundraising.
Line Manager: Director of Communications and Engagement
Line Management Responsibilities: No line management. The post holder will have responsibility for maintaining management of freelancers, agencies and partners.
Your responsibilities will include:
Communications campaign development and management:
- Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action across rewilding practice, policy and fundraising.
- Work closely with the Communications and Engagement team to develop aligned messaging and campaign assets and to deliver these across owned, earned and paid channels.
- Lead on the creation of compelling campaign assets and content (e.g. polls, petitions, online actions and campaign toolkits).
- Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
- Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence led.
- Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
- Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
- Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.
Communications projects and events management:
- Organise, plan and deliver our involvement at online and in person events that will help to encourage action across rewilding practice, policy and fundraising (e.g. exhibition stands at party political conferences or corporate fundraising events).
- Design, deliver and project manage cross-organisational communication activities which will raise the profile of Rewilding Britain (e.g.World Rewilding Day, anniversary events).
- Support the Catalyse, Influence and Fundraising teams with the communication requirements for events (e.g. Rewilding Network conferences, fundraising dinners, panel debates, report launches).
Cross-functional collaboration:
- Work closely with the Catalyse, Influence and Fundraising teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for influencing policy, fundraising and Network membership growth.
- Support the broader Communications and Engagement team to implement strategically aligned locally focused communications activities, projects and events for England, Scotland or Wales.
- Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
- Represent Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more to advance our communication and campaign objectives.
Communication innovation and improvement:
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
- Implement feedback and lessons learned to refine and improve our communications and campaigns approach.
Skills, experience and behaviours
Education
Essential
- An undergraduate degree or equivalent professional training or at least 6 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns, Environment, Ecology, Conservation)
Desirable
-
A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
Experience
Essential
- At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
- Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
- Experience in managing communication projects resulting in effective events or activities.
- Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
- Experience of evaluating communications and campaigns and measuring impact.
- Experience in managing budgets and financial planning for campaigns.
- Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
- Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
- Experience working in a sector relevant to rewilding, and understanding of the rewilding landscape and the rewilding movement.
Desirable
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context.
Skills
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Strong organisational skills with experience in managing multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams and external partners.
- Ability to use digital campaigning tools.
Personal qualities
Essential
- Proactive, creative and flexible approach with a positive ‘can-do’ attitude.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
- Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a policy/advocacy context and/or fundraising context.
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
The role is a full-time, 5-day-week (35 hours) position.
The salary is £38,000 - £43,000 per annum depending upon experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Contract: Permanent, part time
Salary: £11,918 - £13,858 per annum (FTE £23,835 - £27,715)
Location: Hitchin SG4 8EU
Closing date: Sunday 3 November 2024
Interview date: Week commencing 11 November 2024
We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering team in Hertfordshire!
At Blue Cross, we're dedicated to providing the best care possible to pets in need. As a Volunteer Coordinator, you'll be instrumental in fostering a supportive and engaging environment for our volunteers, ensuring they play a crucial role in our mission of providing love, attention, and support to pets in our care.
More about the role
Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.
Our fostering service is an integral part of the rehoming process, supporting the delivery of our strategy by increasing the service so that Blue Cross can help more pets.
As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Managers and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people.
In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support.
This role is working 18.75 hours per week over 2.5 days on the following fixed working pattern:
Week 1: Monday, Tuesday and Wednesday
Week 2: Tuesday, Thursday
If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you.
About you
You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives.
With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.
You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions.
You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues.
Knowledge, skills, and experience
- Demonstrable experience of supervision or management of volunteers.
- Good experience of running recruitment campaigns
- Experience of working with local communities
- Good experience of actively managing a bank of clients or volunteers
- High standards of verbal and written communication.
- Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm.
- IT literate with MS Office and web-based databases and platforms
- An awareness of health and safety legislation.
- Current full driving licence.
- Ability to demonstrate, understanding and apply our Blue Cross values
It would also be great (but not essential) if you had:
- Training or coaching skills.
- Presentation skills.
- Working with animals, and knowledge of animal welfare.
- Organising events.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Please visit our website, click the apply button and complete the online application process before the closing date on Sunday 3 November 2024 .
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia related conditions. Our vision is that all people with a myasthenia condition can live well now, and in the future. To achieve this the charity provides support for people with myasthenia conditions, and their families and carers. Members of the charity have access to a wide range of educational resources, online events, peer-to-peer support groups, and a welfare benefit advisory service. The organisation campaigns for better medical services for people with myasthenia and raises the awareness of healthcare professionals in acute and primary settings. In addition, the charity develops and promotes worldclass leading research in the treatment and prevention of myasthenia conditions.
About you
We’re looking for the best of the best to be part of our caring and innovative organisation. The Communications Manager will be a skilled communications professional with strong campaign and project management experience and a passion for driving the conversation about healthcare. They’ll be a proactive team player with excellent writing skills, experience of engaging across different channels, from PR to digital and a track record of delivering communication campaigns with impact, writing educational resources and audience-led website content. The Communications Manager will work collaboratively across the organisation to support the timely and effective delivery of large communications projects. They will put strategic thinking into action to help identify key communications priority areas across the charity and facilitate the generation of creative content.
It is an exciting time to join Myaware UK, as we have recently had a change in leadership, with a new CEO at the helm and a dynamic members-led strategy to support the delivery of our objectives and long-term goals. We need your drive, knowledge, creativity, fun and sensitivity to help us raise awareness of the purpose of the charity, enabling people with myasthenia to be supported throughout their lives, and for our scientists to continue to work towards finding new therapies, treatments, and a cure.
Key Benefits
· Flexible working
· Generous holiday allowance
· NEST workplace pension scheme
· Employee Assistance Programme
· Life assurance after 6 months of service
· Investment in your personal and professional development
Your Role
The post holder will be a strong planner, organiser, pro-active team player and hands-on campaigner. You’ll be a key member of the Communications Team and use your strong collaborative skills to work effectively with our Fundraising and Membership Support Teams to create powerful, transformative communications and campaigns.
You will be results driven and enjoy managing multiple communications projects across different channels to increase engagement levels with different stakeholders. This is an exciting opportunity to join our fast-growing charity and directly contribute towards improving lives of people living with myasthenia.
Line Manager: CEO
Line Management Responsibilities:
Line management of our Digital staff, but we are looking to grow our Communications Team and hope to have a Social Media specialist soon.
Your Responsibilities will include:
Campaign development and management:
· Develop and project manage a programme of integrated communication campaigns that grab attention and encourage action to support our vision and mission.
- Work closely with the Fundraising and Membership Support Teams to develop aligned messaging and campaign assets and to deliver these across a variety of platforms.
- Lead on the creation of compelling campaign assets and content (e.g. educational and self-help, online actions and campaign toolkits).
- Manage campaign timeframes and budgets seeking a good, quantifiable return on investment.
- Responsible for the organisations membership database (currently on Raisers Edge) and champagning the charity to grow its membership base.
- Gather and present audience insight to inform our campaigns and ensure our campaigning work is evidence-led.
- Set and measure campaign KPIs, conduct campaign de-briefs and write campaign evaluations, encourage a culture of testing and learning and growing our campaigning approach.
- Seek relevant external collaboration opportunities with allies and partners to amplify our campaigns.
- Where appropriate, commission and manage the relationship with external creative, campaigning and advertising agencies.
Projects and events management:
- Organise, plan and deliver our involvement at online and in person events, and help showcase the different types of support Myaware UK has to offer the myasthenia community.
- Design, deliver and project manage cross-organisational communication activities which will raise the profile myasthenia related conditions.
- Support the CEO to deliver the organisations new website aimed at supporting the needs of people living with myasthenia, raising awareness of healthcare professionals, and championing world-class research.
- Support the Fundraising Team with the communication requirements for events, the Research and Partnerships Team with communication about new research and medical advances, and the Membership Support Team with communication about our services.
Cross-functional collaboration
- Work closely with the Fundraising and the Membership Support Teams to integrate campaign efforts and identify the relevant campaign issues, priorities and opportunities for fundraising, influencing policy and network membership growth.
- Support Myaware UKs broader communications that are strategically aligned with locally focused communications activities, projects and events.
- Collaborate with freelancers, consultants, agencies, volunteers, supporters, and stakeholders to amplify our communications and campaigns reach and impact.
- Represent Myaware UK alongside other team members at events, workshops, conferences and more to advance our communication and campaign objectives.
Innovation and improvement:
- Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow our communications and campaign effectiveness.
- Implement feedback and lessons learned to refine and improve our communications and campaigns approach.
Skills, experience and behaviours
1. Education:
Essential
- An undergraduate degree or equivalent professional training or at least 5 years relevant experience in a relevant subject area (e.g. Communications, Campaigns, Marketing, Media, Social Campaigns)
Desirable:
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
2. Experience:
Essential:
- At least three years' experience leading in a communications and campaigns role in a comparable organisation, leading successful campaigns to further organisational objectives.
- Proven experience in executing multi-channel paid and low/no cost integrated communications campaigns (owned, earned and bought) to drive advocacy / behaviour change.
- Experience in managing communication projects resulting in effective events or activities.
- Experience in creating and implementing innovative, bold and effective communications ideas that gain traction.
- Experience of evaluating communications and campaigns and measuring impact.
- Experience in managing budgets and financial planning for campaigns.
- Proven experience of adapting communications approaches for a range of stakeholders to create maximum impact.
- Experience of briefing, commissioning and collaborating with communications, campaigns or creative freelancers and / or agencies.
- Experience working in a sector relevant to Myaware UK - understanding the UK healthcare landscape.
Desirable:
- Experience of working in communications and campaigns in a membership-led organisation.
- Experience of working in communications and campaigns in a fundraising context.
- Experience of working in communications and campaigns in an advocacy context.
- Experience of working in communications and campaigns in healthcare.
- Understanding of the workings of national, local and devolved governments.
3. Skills:
Essential
- Exceptional verbal and written communication skills for effective engagement.
- Strong organisational skills with experience in managing multiple projects and deadlines.
- Ability to work collaboratively with cross-functional teams and external partners.
- Ability to use digital campaigning tools and Client Relationship Management systems.
4. Personal qualities:
Essential:
- Proactive, creative and flexible, with a positive ‘can-do’ attitude.
- Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a caring team.
- Has a passion for campaigning and what it can achieve in shifting behaviour and enabling more rewilding to happen.
- Creativity, with the ability to unlock innovation as an individual and a team player.
- A professional qualification in a relevant subject area (e.g. CIPR, CIM, CIDM)
- Understanding of the workings of national, local and devolved governments.
- Experience of working in communications and campaigns in a fundraising and advocacy context
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
We are a fun team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. This role will be involved in coordinating and attending events and meetings face to face across Britain, so a willingness to travel with occasional overnight stays is essential.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Please note: no applications will move forward within the recruiting process without a tailored cover letter.
Applications close at: Thursday 14th November 2024 11:59 hours
Interview date: Tuesday 18th November 2024. Interviews will be held over Microsoft Teams.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware UK.
We would encourage you to submit your application at the earliest opportunity as we will be reviewing applications on an ongoing basis, and we reserve the right to bring forward the closing date at any time.
Thank you!
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