Test Lead Jobs

About the role:
Bankside Open Spaces Trust is looking to recruit a dynamic and organised Centre Manager with a passion for community and young people to lead and manage our operations, drive engagement, and foster a sense of belonging within the community. This is an exciting and varied role working with an award winning environmental and community charity in Central London.

Role Overview: 

This role is based at our Living Space Community Centre in Waterloo, SE1, which is a vibrant and inclusive centre dedicated to promoting free to access youth activities, it has 2 halls for hire and 5 small non-profit business offices upstairs. The Community Centre Manager will proactively take the lead working with staff, stakeholders, partners, hirers and the local community raising awareness of BOST’s work, animating the centre, ensuring its sustainability.
You will be responsible for various aspects of facilities management, health and safety, planning and delivering projects within the centre, managing a small team, financial management and planning.

Excellent communication skills are required in both written and verbal communication with a friendly and welcoming manner. You will need to be flexible in your working approach, working both independently and as part of a team to deliver the aims of the charity. This will include working evenings and occasional weekends.

About Bankside Open Spaces Trust:

Bankside Open Spaces Trust is an environmental and volunteering charity. We were launched in 2000 by a group of local people with an aim to improve the SE1 area, making it a greener, more beautiful place to live and work.

We manage and maintain open spaces, welcome volunteers from both the community and the corporate sector, run regular gardening groups, support park steering groups, organise and take part in public events and educational projects, and offer advice to others. We collaborate closely with local residents and businesses to champion green spaces.

Thousands of people enjoy our open spaces every day. Each of our sites is unique, with its own atmosphere, identity and sense of place. Our spaces include Red Cross Garden, Marlborough Sports Garden, Waterloo Millennium Green and Tate Community Garden. Our spaces have won more than 32 awards, including the UNESCO Man and Biosphere award, London in Bloom Champion of Champions and the MPGA London Spade for our community gardening partnerships.

None of our work would be possible without our incredible staff, volunteers and trustees. We are partnered with numerous community organisations, housing associations, educational and health organisations, landowners and funders who have worked with us over the years and their continued support is what makes Bankside Open Spaces Trust what it is today.

Apply via our application form. CV's will not be accepted.

We look forward to receiving your application to join our friendly team.

We're looking for a kind, compassionate and resilient Drug and Alcohol Specialist Support Worker to join our Homelessness service in Hackney.

£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

For a full job description, please visit our website.

East London Apartments provides 24-hour accommodation-based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness.

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and years of street homelessness, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

The successful applicant will have experience working closely with a range of services to support individuals to address and/or recover from their dependence on drugs and or alcohol. You will have excellent knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Post holders will deliver trauma informed and asset based support to a caseload of up to 6 complex service users with substance misuse support needs. - The caseload is subject to change depending on the service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
Experience building and developing strong professional partnerships with external providers.
A minimum of 2 years experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
Good written and oral communication skills
2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you an experienced accredited IDVA with experience in a multi-agency?

If so, the Drive Partnership is looking for a DAPO Triage IDVA in Manchester. 

The Drive Partnership was formed by Respect, Safe Lives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. 

The Triage IDVA will work as part of the Triage Team in their pilot area, reporting to the Triage Team Leader and working alongside the Triage Worker. They will be responsible  for supporting and presenting the voice of the victims and their children in cases where  the perpetrator has been referred to the team for an assessment of suitability for a Positive Requirement during an application for a DAPO.

They will be responsible for attempting to contact the victims to carry out the relevant safety checks, risk assessments and provide advocacy during the assessment stage and make onward referrals for further support for the victim. They will capture the voice of the victim as part of the overall assessment for a positive requirement and feed their views and any relevant information about risk or need into the overall recommendation. The IDVA’s work and expertise will ensure that the risks and needs for both the Perpetrator and Victims/families are considered so that a co-ordinated and individual intervention plan can be created when appropriate and safe to apply as part of the DAPO.

Job Title:  Senior Project Officer

Directorate:  Strategy and Knowledge

Team:  Development and Implementation Team (Specifically Talk Relationships)

Contract: Permanent

Location: Home/Remote or based in any NSPCC office. 

Date Written/ Amended:  July 24

Context and Background

The NSPCC’s purpose is to prevent child abuse and neglect of children across the UK and Channel Islands. We have been fighting for childhood for the last 130 years and our organisational strategy for 2021-2031 is enabling the NSPCC to achieve greater change for children and inspiring others to join us in the fight for childhood.  

Our services help children who’ve been abused, protect children at risk and find the best ways to prevent child abuse from ever happening. We work directly with children and families through our national and regional hubs across the UK and Channel Islands. We also give support to thousands of adults and young people in need through the NSPCC Helpline and Childline.  We work with schools up and down the country through our Speak Out Stay Safe programme, helping children to keep themselves safe. And our projects such as Together for Childhood help children who’ve experienced abuse, support parents, and work to transform the way communities come together to prevent child cruelty. 

Our local services support children and families throughout the UK and Channel Islands. We provide therapeutic services to help children move on from abuse, as well as supporting parents and families in caring for their children. We help professionals make the best decisions for children and young people, and support communities to help prevent abuse from happening in the first place 

Job purpose

Responsible for supporting the development and delivery of the NSPCC’s sex and relationships education service ‘Talk Relationships’, in line with our strategy, to time and in budget.

Key relationships - Internal

· Reports to Associate Head of Development for Child Sexual Abuse (this will change to the Project Development Manager for Talk Relationships in 2025)

· Colleagues in Development and Implementation Team  

· Colleagues in other teams and directorates, including Participation, Policy and Public Affairs, Childline, Communications, Direct Services – in particular the schools service, Local Campaigns, and Income Generation.

Key relationships - External

· Other third sector organisations working in child protection, safeguarding, participation and online safety.

· Schools and education organisations. Professional bodies including education, social care and law enforcement.

Main duties and responsibilities

Project delivery

· Provide day to day support to the Project Development Manager to ensure the project plan is kept up to date, all workstreams have leads and tasks are on track

· Undertake tasks on workstreams as needed, this could include creation of content, contribution to service design and leading time limited projects

· Coordinate and attend internal and external meetings with a range of stakeholders, undertake tasks as appropriate to support the project

· Be able to work to tight deadlines and on multiple workstreams at the same time

Governance

· Support the creation of regular project reports and project board papers

· Ensure that project paperwork is up to date and that actions are undertaken

Quality

· Support the piloting and testing of services and approaches along with colleagues from research and evidence team

· Provide support to colleagues from the schools service and external partners in piloting but also in rolling out the Talk Relationships programme

· Support the RASCI quality assurance process

Relationships

· Manage a range of internal and external relationships with colleagues in other directorates and subject matter experts

· Manage activities with internal and external stakeholders such as holding events, briefings, focus groups and training

Responsibilities for all Staff within the Strategy and Knowledge Directorate

· Commitment to the NSPCC’s vision and purpose

· Commitment to high standards of service delivery and customer care

· Carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for children’s rights

· Maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures

· Willingness to work flexibly in approach to work and/or work time requirements

· Commit to personal development around working requirements which will include attending training courses

· Commit to apply NSPCC’s values and behaviours to all aspects of work

• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Knowledge relevant to NSPCC strategic objectives, specifically the education sector, relationships and sex education

2. Experience of leading or significant contribution to the development of services, approaches or interventions

3. Evidence of use of project management skills and approaches

4. Confidence in engaging a range of professionals and stakeholders in a range of contexts

5. Demonstrate a strong understanding of safeguarding and child protection principles and able to work to existing policies and procedures.

6. Highly organised individual, able to plan, monitor and implement projects/initiatives to agreed deadlines often with conflicting priorities.

7. Proven ability to work with autonomy and able to think logically and clearly to solve problems when they arise, working under pressure where required, whilst still retaining strong attention to detail.

8. Strong interpersonal skills, with experience of working collaboratively within a busy team which has to deliver their work to clear time and quality standards.

9. Able to demonstrate the use of integrity and judgment to manage confidential information.

This role is homebased/flexible but does require some travel within the UK..

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Marketing Officer - Supporter Engagement

Contract: Permanent, Full time, 35 hours per week

Salary: £33,233 - £34,894 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Do you want to use your skills in fundraising and marketing to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

Join WaterAid as a Marketing Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

About the Team:
The WaterAid Supporter Engagement team sits within the Mass Engagement department and is responsible for creating the best supporter experience, one that people genuinely love and feel part of. We increase the engagement and the £35 million income of 700,000+ individual supporters, through an audience-led, multi-channel communication programme.

About the Role:
As our collaborative and results-driven Marketing Officer, you will play a key role in driving supporter engagement and donations through stunning, personal, story-led communications. Your goal is to increase supporter engagement, so that the people we communicate with genuinely feel connected to the purpose of ending the water crisis.
In this role, you will oversee end-to-end management of fundraising appeals and stewardship programs across various channels, including direct mail, email, webpages, and telemarketing.

We are seeking passionate, creative, and dedicated individuals who thrive on bringing ideas to life and making a tangible impact. In return, you'll have the opportunity to develop strong campaign management skills and contribute to our mission, all while being supported to excel in a collaborative environment. Together, we will drive meaningful change.

You'll also:

• Develop and manage multi-channel campaigns to deepen supporter connections and increase their involvement with the organization's mission.
• Support the crafting of our supporter appeal activities, ensuring excellent cross-collaboration and integrated activity plans that support our financial goals
• Lead projects from inception to completion, handling queries, managing timelines, and resolving issues to ensure smooth and effective campaign execution.

About You:
You'll have a successful track record of working in a fundraising or marketing role/team, with experience of planning, managing and executing multi-faceted supporter or customer campaigns within agreed timescales/budgets.

• Project management experience, including supporting and delivering multi-channel marking communications or fundraising campaigns.
• The ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities.
• Excel in cross-collaboration and stakeholder management, effectively working with diverse teams across time zones and cultural contexts to influence and achieve shared goals
• To be an agile thinker with the ability to self-manage, innovate for continuous improvement, and respond creatively to emerging trends and technology.
• A passion to develop and deliver supporter focused communications, that surprise and delight

To be successful, you'll need:

• Project management skills, ideally within a direct marketing, fundraising, or supporter engagement role
• Strong analytical skills and able to understand, analyse and interpret results to optimise future campaigns
• Strong interpersonal skills and experience of building relationships with team members and other stakeholders

Although not essential, we also prefer you to have:

• Experience of innovation and new product development
• Ability to make judgements and recognise when required decisions are outside of responsibility.
• 'Hands-on' experience of using a CRM system for fundraising or similar system.

Closing date: Applications will close at 23:59 on 9th September 2024. Shortlisting and interviews will take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Individual Giving Manager (Parental leave cover role)

Are you passionate about bringing art to everyone? Do you believe in the power of digital to transform lives?

We're looking for an Individual Giving Manager to join our friendly and dedicated team to help us to achieve our fundraising ambitions across multiple channels of individual giving.

We welcome and encourage applications from candidates who are under-represented in the creative industries, particularly individuals who experience physical, mental, or social barriers to accessing the arts.

About Art UK

Art UK is an art education charity on a mission to make the art in UK public collections accessible to everyone – for enjoyment, learning and research. It enables a global audience of five million people a year to learn about the UK’s national art collection by digitising artworks and telling the stories behind the art. In addition to innovative engagement tools such as Tagger and Curations, Art UK is currently working on new initiatives including a major learning programme, making this a truly exciting time to join the organisation. Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). 

About you

You will be a confident and persuasive communicator who is completely at ease engaging with supporters and stakeholders at all levels. You will have a sound knowledge and understanding of individual giving, particularly mid-value and low-level giving. You will understand the value and importance of high-quality donor stewarding, be well-organised, and comfortable working accurately with data. Additionally, you will have experience writing compelling content on and offline. You will be full of initiative with the ability to work independently and autonomously. 

At Art UK you will be well-supported within a team focused on achieving Art UK’s fundraising goals, comprising:

• the Chief Executive, Deputy Chief Executive, Trustees and Philanthropy Board
• the Head of Development, who oversees all fundraising activities at Art UK but has a particular focus on researching and applying to grant-giving trusts and public sector bodies
• the Development Officer, who supports activities across all income streams including donor stewardship and communications, prospect research, and CRM database management 

You will promote equality and diversity in all aspects of your work – with the public, colleagues and external partners.

This is an exciting time to join Art UK's Development team, as it is going through a period of growth and change. You will be responsible for leading the development of our individual giving programme into a multi-faceted, campaigns-focused programme.

Key responsibilities

• Develop and execute an effective and sustainable individual giving plan and budget in line with the overall Art UK fundraising strategy, to grow income from new and existing donors and achieve annual targets
• Provide high-quality, tailored stewarding for new and existing supporters, ensuring they feel valued and understand the impact their contribution makes
• Lead on donor research, prospecting, cultivation and conversion activities to develop a pipeline of individual giving at all levels
• Pitch giving opportunities to prospective donors through bespoke presentations, meetings and events
• Create targeted campaigns and bespoke donor journeys
• Create compelling written content for digital and print media
• Plan and deliver fundraising and stewarding events, including attending events where possible
• Monitor campaign effectiveness and produce regular reporting on performance against targets
• Ensure donations are processed quickly and donors are thanked for their contribution
• Contribute to other areas of fundraising including small grant applications, research, and supporter communications
• Keep abreast of the latest fundraising practices, legislation and technology opportunities

Necessary skills

• Essential: Ertners
• Essential: Experience creating, implementing and evaluating fundraising strategies for individual giving
• Essential: First-class written and spoken communication skills, and the confidence to engage and work effectively with a range of people
• Essential: Experience creating successful bespoke proposals or asks for prospective donors
• Essential: Experience planning and managing fundraising events
• Essential: Experience undertaking data analysis and effectively utilising supporter data for campaign purposes
• Essential: Copywriting, proofing and editing skills
• Essential: Experience working with CRM databases to a high level of accuracy
• Essential: Excellent awareness of fundraising best practice and legislation, particularly in relation to donor data including GDPR
• Essential: Self-motivated, with exceptional time management and organisation skills
• Desirable: Experience leading on low-level giving fundraising/crowdfunding campaigns
• Desirable: Active interest in the visual arts and awareness of UK art collections
• Desirable: Experience working with a diverse range of audiences
• Desirable: Experience working on projects with a broad range of partners

Contract terms

• 0.8 FTE (4 days a week) 
• 15-month fixed-term contract, October 2024 – December 2025
• Salary £35,000 per annum pro rata
• Three-month probationary period
• One-month termination clause
• Work from home, anywhere in the UK

Benefits

• 25 days annual leave plus regional Bank Holidays (pro rata)
• Paid Christmas closure period (Christmas Day to New Year’s Day)
• Flexible working hours
• Workplace pension scheme
• Training and development opportunities
• Mental health and wellbeing support
• Above statutory paid sick leave
• Enhanced paid parental leave
• Employee Assistance Programme
• Monthly wellbeing hour
• Trained Mental Health First Aider’s
• Regular staff socials, both virtual and in-person
• Eye tests paid for up to £35, glasses subsidised up to £30

Application

Please visit our website to download the application form. To apply, please submit your completed application form by 9am on Tuesday 10 September 2024. If you are experiencing issues downloading the document or require support in completing your form, please contact us.

Forms must be sent in MS Word or a format compatible to MS Word. Please do not send PDFs. Applications sent as a PDF will not be accepted.

Interviews will be held via video call on Friday 20 September 2024. If you have not heard from us within three weeks of the closing date, please consider your application unsuccessful.

As part of our commitment to Equality, Diversity and Inclusion please note that we redact some details from applications ahead of the shortlisting stage to ensure the removal of unconscious bias. Details that we redact include (but are not limited to) references to protected characteristics, names of educational institutions and indications of political affiliations.

Art UK is the operating name of the Public Catalogue Foundation, a charity registered in England and Wales (1096185) and in Scotland (SC048601). For more information, please vist Art Uk website

Do you want to take the next step in your career at The Queen’s Nursing Institute ("The QNI"), a highly successful national community nursing charity?The QNI is looking for a Communications Officer to join our team.  The post holder will be a key contributor to the QNI’s communications work.

This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, in a supportive and friendly team environment.

There will be particular emphasis on digital content and support to the QNI’s digital infrastructure including websites, social media, and other platforms such as Mailchimp.

Responsibilities:

• Contribute to marketing and communications campaigns.
• Manage and develop social media channels, including Mailchimp, Twitter/X, Facebook, LinkedIn, and Instagram.
• Report on media engagement, including press coverage, social media analytics and mentions, Google analytics, email response rates, etc. 
• Support colleagues with content creation.
• Database administration and support in migrating to a new CRM.
• Financial administration, e.g. reporting online donations, online shop sales, etc.
• Oversee processing and fulfilment of orders from the QNI's online shop, provide customer support, track sales and inventory.

For the full Job Description and Person Specification, please refer to the Job Pack.

Interviews will be held in person at our London office on Friday 13th September.

About The QNI:

• The QNI is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. 
• Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
• The job is within the Communications Team, working closely with all QNI staff. 

Benefits:

1. Learning and Development: We are dedicated to the continual professional development of our employees and offer access to training opportunities.
2. We offer 25 days annual leave per year, in addition to all Bank Holidays.
3. We offer up to 10% employer contribution to pension scheme.
4. Interest-free season ticket loans.

Location: Hybrid, Old Street, London
Salary: £35,119 per annum
Hours: 34.5 hours per week
Department: Supporter Engagement and Operations
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

An amazing job opportunity has become available within our Supporter Income Team for someone with experience of processing financial transactions with accuracy, speed and efficiency.

You will play a critical role in running our Direct Debit claims, processing donation forms as well as Gift Aid administrations. We are looking for an individual who has in depth knowledge of the Gift Aid scheme and BACS regulations, along with an inquisitive mind that thrives on problem solving.

As there will be frequent engagement with colleagues across the organisation, you should have the ability to communicate confidently via various methods.

If you are passionate about supporter data processing, if you pay excellent attention to detail and have that desire for continuous improvement, then this job is for you.

If you excel working in a highly collaborative environment, possess great team-working skills and have a genuine passion for our values, Feminist Leadership Principles and vision, we would love to hear from you!

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on 8 September 2024
Interviews will take place on 19 and 20 September 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-216285

Youth Worker (Women's Worker) – 9 Month Maternity Cover
We are looking for a highly motivated and passionate team player to join our growing team as a full-time Youth Worker (Women’s Worker) on a fixed term 9-month maternity cover contract. 
In this role, you will work within the Youth Work Team to deliver our frontline drop-in service and support our weekly and monthly activities to all young people experiencing homelessness.
You’ll specialise in sharing knowledge and expertise in gender-informed work, leading the delivery of our weekly Women and Non-Binary space, facilitating group sessions and supporting a caselist of young women experiencing multiple and complex needs.
Ideally you should be experienced in working with young people aged 18-25 and/or have demonstrable experience working directly with women (of any age). You will understand gender informed practice and have experience or transferable skills working with those who are survivors of domestic violence and other gender-based violence. You will also be committed to the safeguarding of all young people and delivering an inclusive and trauma-informed service.
You should be experienced designing, planning and facilitating a range of activities, able to work dynamically in a fast-paced day centre environment and be skilled in engaging a diverse range of young people in positive activities.
If you have the required skills and are passionate about supporting young people who are experiencing homelessness, then we would love to hear from you.
This role will be based at our day centre in Camden, with the option of remote working and some travel to New Horizon projects within London.

Closing date for applications: 9am, Monday 9th September 2024
Interviews: Thursday 19th September 2024
Please note, the interview date is fixed and will not be changed. Please ensure you are available on this day when applying for this role.
 

Customer Service and Administration Officer

Hours: 28 to 35 hours per week

Starting salary: £25,767 (pro rata)

Location: Contractual base is our office in Chorley.

Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for a bold and caring person to join Lancashire Mind in a new role: Customer Service and Administration Officer. You will support our range of services with administration support and provide vital customer service support to those contacting Lancashire Mind.

To succeed in the role, you will need excellent administration skills and be highly proficient in Microsoft Office and using databases. You will be warm and friendly with excellent customer service skills, often with people who may be in distress due to their mental health.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible. 

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 9am on 23 September

Interviews will be held on 1 October

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

We have an exciting opportunity for a Stock & Retail Supervisor in our Retail team at St Joseph’s Hospice.

We are looking for someone who has exceptional retail experience to work 4 days a week, including weekends. The successful applicant will have retail experience, brand, and fashion knowledge, will be able to drive sales through commercial awareness and will be a team player who will support volunteers to be able to maximise donation sales.

About You

You will need:

• Effective communication and interpersonal skills.
• To oversee donation bins daily from the public which are then sorted and distributed to our three existing shops.
• Knowledge of brands and fashion.
• Sourcing and processing sufficient donations of the appropriate quality to keep all shops fully stocked, through door to door and clothing bank collections.
• Maximise donated stock, understand brands and fashion.
• Work closely with the senior retail team and shop supervisor to understand their stock requirements and be responsible for overseeing the maintenance of our van.

Why work for us

• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• 27 days' holiday plus public holidays, increasing up to 33 days with service.
• Season ticket/Welfare loans.
• Subsidised café and early access to retail sale events.
• Santander cycles discount and cycle to work scheme.
• Health Cash Plan and access to the EAP services.
• Join St Joseph’s team and find out more.

For further information and to apply, please visit our website via the ‘Apply’ button.

Closing date: Sunday 8th September 2024.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Charity Shop Manager
Skipton, North Yorkshire

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire. 

Specifically, you will:

· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.

· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.

· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.

· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.

· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.

· Ensure accurate accounting and handling of assets (items donated and money received).

· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.

· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.

· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.

About You

To be considered for this role, you will need:

· To be ideally educated to A-level or equivalent.

· To have experience of managing people/volunteers including recruitment and development.

· To have previous retail experience in charity sector or commercial sector is desirable.

· To have experience of meeting and exceeding targets within a retail environment.

· To be highly organised with good time management skills.

· To have excellent communication and interpersonal skills.

· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.

· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:

o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days

o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006

o A check on your highest educational achievement(s)

o A check on your professional qualification(s)

· To undertake a DBS check at the level relevant to your role.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2nd September 2024. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Legacy & In Memory Fundraising Assistant

Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.

The team is looking for someone to join as a Legacy & In Memory Fundraising Assistant. As part of this role, you will provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints. As part of the Legacy & In Memory Fundraising Team, you will contribute to achieving the team's aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of messages to a range of audiences and stakeholders.

To be successful in this role, you should have excellent verbal and written skills with the ability to communicate with a range of internal and external audiences, a high standard of computer literacy, and a passion for delivering excellent supporter care.
Please note that this is a 6-month opportunity.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 8th September 2024

Interview date(s): 17th/18th September 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Working with our brilliant network of hosts, other organisations and directly with guests themselves, our Placement Coordinators are at the forefront of ensuring that we can host refugees and people seeking asylum. 

You'll beresponsible for overseeing your caseload of R@H placements and database management. The role of Placement Coordinator will be to work alongside the placement team in making safe placements quickly and efficiently.

You will build your knowledge of working with guests with different immigration status and needs, and get to know our hosts and what they are able to offer guests.  You'll be sharing information and resources with guests to help them find more permanent accommodation.

Interviews will be held on 11th September 2024.