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Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

JOB PROFILE 

JOB TITLE: 

Volunteer Support Co-ordinator 

RESPONSIBLE TO: 

Community and Families Manager  

HOURS OF WORK: 

25 hours per week  

LOCATION: 

Hybrid (Edinburgh Head Office and Home)  

DURATION: 

SALARY / GRADE: 

Permanent (2 year funding available)  

Grade 4.5, Salary £26,908 pro rata  

KEY WORKING RELATIONSHIPS 

• AUK Scotland Volunteers

• Community and Families Manager and Head of Community Services 

• AUK Scotland Communities Team

• Wider AUK Scotland team (including FASD Hub Scotland and Kinship Services) 

• AUK volunteer co-ordinators across the UK 

PURPOSE OF THE ROLE 

• This newly funded role will support the development of community network support for all members of the adoptive community in Scotland. This will be achieved through recruitment and ongoing support for volunteers creating and delivering community focused activities across the AUK Scotland adoption community.

MAIN DUTIES AND RESPONSIBILITIES

• To review existing processes and procedures and improve, develop and implement robust organisation wide policies and procedures alongside UK wide colleagues to ensure that volunteering is well-managed and supported in AUK. 

• To develop volunteer led community networks across Scotland, including in the following local authority areas, Lothian, Perth and Kinross, Angus, Highland and Dumfries and Galloway.

• To manage, supervise and support new and existing volunteers in the set up and running of the community network.

• Working with the Family and Communities manager to support the development of an Adult Adoptee community network in Scotland and work alongside existing adult adoptee volunteers to support attendance at AUK advisory group meetings. 

• To work in partnership with local authorities and the wider adoption community to encourage growth and development of community networks, developing new volunteer led community networks across Scotland, prioritising Lothian, Perth and Kinross, Angus, Highland and Dumfries and Galloway. 

• To encourage support with community fundraising initiatives developed by the community networks and promote national opportunities across community members. 

• Alongside the community team, plan, co-ordinate and realise community events throughout Scotland

• To provide administrative and communication support to the community groups, supporting good quality assurance practice across the network.

• Work closely with the UK wide AUK volunteer co-ordinators 

Database Officer

Health related Charity

Temporary - 3 months

Part time, 21 hours per week

PAYE, £15.93-£16.48 per hour, plus holiday pay per hour

Hybrid, 2 days in the London office

Interviews and start - ASAP

Charity People are excited to be recruiting a new Database Officer to join a top health related charity based in London. The Database Officer will play a vital role within the Fundraising team, ensuring the smooth running of the department, and managing the fundraising database activity efficiently and effectively. You will be supporting the Database Manager and Senior Database Officer at a busy time.

Role responsibilities:
* Opening, sorting and scanning postal appeal returns.
* Processing appeal donations; batching cheques, processing card payments, charity vouchers and direct debits.
* Take responsibility for collection tin processing.
* Undertake record updates as required, updating data
* Import data from various sources e.g. website, WIFI Subscriptions, third party fundraising platforms
* Assist with bulk thanking, including running mail merges, and managing post
* Work with the database team to ensure that data is processed to be compliant with: Data Protection Act 2018 (DPA), GDPR, Telephone Preference Services (TPS), Mailing Preference Services (MPS) & HMRC and other legislative/best practice requirements.

You will bring:
* Thorough experience of Raisers Edge/RENXT
* Income processing (charity)
* Working in collaboration with finance for reconciliations
* Use of import tools
* Generating thank you letters through CRM and mail merges
* Microsoft office skills (Outlook + Word) and thorough knowledge of Excel
* Excellent attention to detail
* Understanding of data protection/GDPR
* Understanding of relevant legislation/guidelines around financial processes e.g. Direct Debit handling

I'm sending profiles on a rolling basis, so please do not hesitate to apply. Ideally interview will take place week commencing 11th November with the view of starting week commencing the 18th November.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead

We have a vacancy for a Mental Health Support Administrator to join our team.

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Purpose of Post

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues 
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres 
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information
• To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices 
• To undertake training as required and to maintain policies and procedures
• To undertake other duties as may be reasonably determined by the Head of Services or CEO.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

St Stephen’s Twickenham is a vibrant, evangelical, charismatic resource church with over 600 people attending every week, roughly 200 of whom are under 18.

Our vision is to Love God, Grow Disciples and Transform Communities. Sundays are central to how we do this, as we gather across four services (one online) to worship together and learn from His Word. We are passionate about worshipping God and equipping each other to be whole life disciples. We love enabling people to explore faith through Alpha as well as our ever-expanding Youth, Children’s and Families ministries and we want to see change in society through church planting and various social transformation ministries.

We are presently undertaking a new strategy process and are excited where God will lead us over the next few years, in all aspects of church life but particularly in terms of our work with Kids and Youth.

Title:    Resilience Programme Lead

Reports To:  Director of Programmes & Development  

Salary:  £32,000 - £35,000 per annum, depending on experience

Location:  Home-based, flexible with easy access to the Somerset area

Contract:  Permanent, full time

Holiday:  25 days per annum plus public holidays

Application:  Application form

Closing Date:  Thursday 21st November at 9am

The post is subject to a six months’ probationary period.

The Charity

The Youth Adventure Trust is a youth development charity working with vulnerable young people aged 11 to 16 years old from Somerset, Wiltshire and Swindon. Our outdoor activity based YAT Adventure Programme enables young people to challenge themselves, experience success, learn to go beyond their own expectations and grow in confidence. Through a series of residential camps and day activities they are able to build resilience, self esteem and develop social and life skills. The YAT Resilience Programme works to the same outcomes through a year long programme of monthly activities, home-based challenges and reflective practice. Our Mentoring Programme works with those young people in need of some additional individualised support at the end of our other programmes. The Trust’s Bursary Programme is open to all those young people who have completed an initial programme, in order to assist their next steps into further activities. Our aim is to make a lasting improvement to the lives of vulnerable young people. All our services are provided completely free of charge to the young people who are nominated by schools and other youth organisations to take part. 

The Role

We are looking for a dynamic, motivated and inspiring individual to oversee and lead our new YAT Resilience Programme. Following a successful pilot in Wiltshire in 2023, we are now launching the programme in Somerset, a new geographical location for the Youth Adventure Trust. This is an exciting opportunity to be at the forefront of YAT’s growth, leading our first move outside of Wiltshire and Swindon. There is plenty of scope to develop this new programme, ensuring it meets its objectives and gives the best possible opportunities to the vulnerable young people who are referred to build their resilience and therefore improve their future lives. 

The Resilience Programme Lead will be responsible for;

• developing the content of the Resilience Programme including identifying, arranging and booking activities and other opportunities; and developing complementary materials such as reflective journals, take home challenges, online support and session plans for individual support.

• delivering the Resilience Programme to groups of young people, ensuring the highest standards of safety, wellbeing and engagement, acting as the key point of contact for them and their parents/carers throughout, and ensuring they get the maximum benefit from the opportunity. 

• the continued review and development of the programme content, experience and learning opportunities to ensure maximum outcomes and that programme objectives are fulfilled. You will seek the views and feedback of young people, and include them as well as other stakeholders in its development. Having a high quality programme that meets its aims is of the utmost importance to YAT and this will require a reflective, insightful and creative leader. 

• monitoring the impact of the programme on the young people taking part through use of our outcomes measurement tool and seeking feedback from young people, parents, referral agencies and volunteers. Reporting on this impact through success stories, data and analysis.

• working with the referral schools and young people’s families to promote understanding of the benefits of the programme, effective participation and ensure they have all the information they require. Providing parents/carers and referral schools with feedback to help support the young person’s development and wellbeing. 

• line management for other Resilience Programme Managers, overseeing their workflow and delivery of the programme.

• working with the Volunteering Lead to recruit, train, support, organise and prepare volunteers who will work on the programme, including providing training and ensuring safe working practices and the highest standards of care and safeguarding. On activities you will oversee staff and providers who are brought in to support the delivery of the programme.

• overseeing the programme budget and ongoing expenditure review to ensure it is on track and achieves best value.

• overseeing and developing the programme’s website pages, database usage and administrative systems.

• scoping out and creating opportunities, contacts, networks and support in Somerset in order to raise YAT’s profile in the county.

• supporting the fundraising team through providing feedback, reports and supporting information to help acquire and maintain funding for the programme.

• attending parts of the YAT Adventure Programme, other events and volunteer training throughout the year in order to support the wider functions of the charity.

• acting as an ambassador for the Youth Adventure Trust at all times.

The Candidate

To be up to the challenge you’ll need an excellent understanding and a proven track record of relevant experience working with vulnerable and challenging young people. You’ll need demonstrable skills at building effective relationships with a wide range of stakeholders; young people, parents/carers, schools, volunteers, professional organisations and providers. You’ll need strong leadership and motivational skills; the capacity to get the best out of people and confidently deal with complex issues and challenges. You’ll be an excellent communicator, planner and problem solver, a strong team player and an exemplary role model. 

We need someone with;

• knowledge, understanding and commitment to the highest standards of safeguarding, and dedication to promoting the welfare and safety of young people. 

• relevant experience of managing, supporting and developing secondary age young people in a group setting, as well as through individual work. 

• experience and interest in outdoor and adventurous activities. 

• strong leadership skills to motivate, support, energise and manage a team. 

• skills to train and develop new and existing staff, ensuring they feel well supported and are able to fulfil their role to the highest standard. 

• relevant experience of working with volunteers in the Third Sector, including recruiting, supporting and managing volunteers. 

• experience of delivering training and strong facilitation skills.

• experience of working in partnership with other professional organisations.

• self-motivation with the ability to work on their own initiative to plan and manage their workload.

• strong IT skills including experience of MS Office, web based platforms and databases.

• excellent administrative skills and a methodical and thorough approach.

• the ability to perform well and problem solve in high-stress and changing situations. The ability to be flexible and dynamic in approach.

• excellent communication and interpersonal skills.

• a positive attitude, high energy and enthusiasm for the work of the Youth Adventure Trust; an understanding of the positive impact outdoor adventure can have on vulnerable young people, and a desire to help inspire young lives.

In addition:-

• The ability to work flexible hours, evenings and weekends as required is essential - if you are looking for a predictable 9-5 work environment, this won’t be the right fit.

• A full current driving licence and access to your own vehicle is required.

Safer Recruitment

The Youth Adventure Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Please be advised;

• a satisfactory Enhanced DBS Disclosure with Children’s Barred List will be required for this post;

• we will seek references on shortlisted candidates before interview, and may approach previous employers for information to verify particular experience or qualifications;

• if the applicant is shortlisted, any relevant issues arising from his or her references or application will be taken up at interview; 

• in accordance with due diligence checks, online searches may be conducted as part of the selection process on shortlisted candidates;

• if the applicant is currently working with children, on either a paid or voluntary basis, his or her current employer will be asked about disciplinary offences relating to children, including any in which the penalty is “time expired” (e.g. where a warning could no longer be taken into account in any new disciplinary hearing), and whether the applicant has been the subject of any child protection concerns, and if so, the outcome of any enquiry or disciplinary procedure. If the applicant is not currently working with children but has done so in the past, then contact will be made with that employer who will be asked about these issues; and 

• applicants should note that providing false information is an offence and could result in the application being rejected, or dismissal if the applicant has been selected, and possible referral to the police.

Please review our Safeguarding Policy available on our website.

How to Apply

Please complete the Application Form which includes the opportunity to outline why you think you are suitable for this role, making specific reference to the Job Description and Person Specification above. 

The Application Form should be returned to:

Tessa Woodrow, Director of Programmes and Development

Applications Closing Date: 9am on Thursday 21st November 2024

Shortlisted candidates will be notified on Friday 22nd November

Interview Date: Thursday 28th November 2024

The Youth Adventure Trust sincerely thanks all those who apply, however only those considered for an interview will be contacted.

Unfortunately we are unable to reimburse interview expenditure incurred. 

Data Protection Statement

For information about how we use your data, please see the Privacy Policy on our website.

Equal Opportunities and Diversity Statement

The Youth Adventure Trust is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. 

Job Title: Impact Manager (Maternity Cover)

Department: Investment Team

Reports to: Managing Director, Impact

Grade and Salary: £57,900 - £69,400 p/a

Contract: 6-months (dependent on start date), Full Time or Part Time

We are open to candidates who are interested in either the full role or those who wish to support us on a part-time/job share basis focusing on impact management support in one of the two priority areas covered in this job description, Impact Venture and Social Lending.

Location: Hybrid / London, EC4A and homeworking

 

The opportunity:

Better Society Capital is the UK’s leading social impact investor, with the mission to grow the amount of money invested in tackling social issues and inequalities in the UK. Two of our top priorities are building thriving Impact Venture and Social Lending markets that can help improve the lives of people across the UK, with a particular focus on disadvantaged people and communities.

This is an exciting opportunity to work within Better Society Capital’s Impact and Investment team on implementing and enhancing our impact management approach, with a focus on monitoring and assessing impact performance in two key areas of our investment work – Impact Venture and Social Lending. This includes supporting direct engagement with fund managers, as well as further developing our new impact scoring approach.

You will also support the development of new impact management resources and deliver training on impact management for the ImpactVC and wider impact venture community, as needed.

Please note: We are open to considering candidates who want to join us on a part time/job share basis, covering only one the priority areas, Impact Venture or Social Lending. We may also consider candidates who are more senior for this position.

 

What you will do:

 

Support new investments (in our Venture and Social Lending portfolio)

• Support Venture and Social Lending deal teams and potential investees in applying BSC’s impact approach during DD and decision making, with a particular focus on rolling out BSC’s revised “Impact Canvas” (our de-facto impact term sheet that captures the investment’s impact thesis and measurement plan).

 

Implement and enhance BSC’s impact management approach (with focus on Venture and Social Lending).

•  Support the investment team in preparing, conducting, and learning from our “impact-focused”, annual meetings (“Annual Impact Conversations”) with fund managers during which we review our investments’ impact performance against thesis and fund managers’ impact practice.

• Support the impact team in further developing and implementing BSC’s new impact scoring approach.

• Work closely with our Venture and Social Lending investment team to assess the actual impact performance of our investment portfolio, drawing out and presenting insights and learnings at our Annual Impact Performance Committee meeting in June.

• In Social Lending, lead on the further development and implementation of an Impact Performance Assessment tool for fund managers.

Lead and support other impact priorities

In Venture

• Deliver training sessions / programmes, on impact management within venture, to the ImpactVC and wider venture community, as needed.

• Support ImpactVC (the largest community globally of VC’s accelerating impact within venture, initiated and supported by BSC) in co-creating new impact tools and resources, as needed.

In Social Lending

• Lead the further development and implementation of an Impact Performance Assessment tool for fund managers.

• Support our ongoing efforts to assess enterprise resilience and growth, as well as learn about enterprise-level business models across our Social Lending portfolio.

 

What you will bring:

Experience

Essential

• Experience in designing and implementing impact management frameworks and processes in an impact investing context, with a focus on monitoring and assessing impact performance.

• Proven project management and stakeholder engagement skills

• A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector

Desirable

• Experience of the above in a fund of fund Venture investing and/or Social Lending context.

• Experience in applying a systems lens / systems change thinking to the investment context.

 

Skills, Abilities and Attributes

• Structured thinker able to synthesize, simplify and reframe complex problems

• A collaborative team player, able to establish excellent working relationships

• Attention to detail with an ability to prioritize ideas and initiatives

Embody Better Society Capital core values:

· Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.

· Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change

· Openness - We listen, learn, experiment and collaborate.  And we are adaptive and flexible in responding to what we learn.

· Rigorous - We take a rigorous approach in all we do.  We expect the highest standards and continually strive for excellence

· Respectful - We are genuine in both our approach and aspiration.  We value each member of our team and our partners for what they bring.

 

Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

 Other terms

Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.

Right to work: Right to work in the UK required  

Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)

We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer) 

How to apply:

Please apply via Applied by 23:59pm on Tuesday 19th November 2024

Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.

Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.

As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.

 

Interviews

Round 1 interviews will be held approximately w/c 25th Nov 24

Round 2 interviews will be held approximately w/c 2nd Dec 24

Job Title: Seasonal General Assistant
Contract: Temporary
Location: Upper Norwood
Pay Rate: £14 per hour
Hours: Variable (Details provided upon application)

About the Employer:
Our client, a dynamic community hub located in South London, operates as a charitable trust providing lifelong learning, wellbeing, and creative opportunities for local residents. This hub is a welcoming space that offers library services, co-created community programs, and outreach activities to the diverse communities across multiple London boroughs. Their mission is to foster inclusive, accessible spaces and promote equality through education, information, and community engagement.

About the Role:
We are currently seeking a Seasonal General Assistant to support the day-to-day operations of the hub. This is a key temporary role that will cover essential tasks, including opening and closing the building, greeting visitors, answering enquiries, and ensuring the space remains well-maintained for the community.

Key Responsibilities:

• Welcome and greet community members with a friendly, positive attitude
• Answer telephone calls and respond to queries
• Provide excellent customer service and handle general enquiries
• Accurately process cash transactions, adhering to cash-handling procedures
• Open and close the building, ensuring all facilities management procedures are followed
• Act as a key holder and ensure the site is secure
• Perform general operational tasks, such as stocking supplies and maintaining facilities
• Promote the hub’s ethos of inclusivity and community engagement
• Demonstrate a positive and professional attitude at all times

What We Are Looking For:
To excel in this role, the ideal candidate will possess:

• Strong organisational skills and reliability
• Excellent customer service and communication abilities
• Basic math skills for cash handling
• Experience working in a busy, public-facing environment
• Flexibility and a calm approach to multi-tasking under pressure
• A welcoming, approachable demeanor and the ability to engage with a diverse range of people

Essential Qualifications/Experience:

• Valid First Aid Certificate
• Fire Marshall training
• Previous experience in a customer-facing role
• Legal right to work in the UK
• Willingness to undergo a DBS check

Additional Information:

• Full training will be provided
• The role requires flexibility to work varied hours over the seasonal period
• Commitment to Equality and Diversity is essential

Application Process:
If you are a friendly, organised individual with the skills to support a vibrant community hub during the busy seasonal period, we would love to hear from you! 

All Souls is a vibrant church in the heart of London’s West End. Our congregation is large, diverse, and committed to following Jesus. Our campus is large too: four buildings around Fitzrovia and Marylebone, each with a unique blend of church ministry and venue hire. We’re seeking an Events and Venue Hire Coordinator who is both passionate about our church’s vision and can effectively run West One Spaces, our venue hire platform (for more information on West One Spaces, see our website here).

JOB PURPOSE

All Souls is blessed with the resource of space. Our first priority is to fill that space with Christian ministry, but when this isn’t possible we wish to generate income from it. We are seeking a motivated Events and Venue Hire Coordinator who will help us turn empty rooms into revenue and contribute to the financial sustainability of the church’s future. 

This individual will have lots of freedom to develop and implement new ideas, collaborating with the larger Events Team to effectively steward our campus. They will work closely with an energetic and diverse team and will have lots of opportunities for growth and professional development. The eventual goal is for the role holder to manage most day to day operations for venue hire, and to have a substantive voice in the overall strategy of how we use our buildings. 

RESPONSIBILITIES

• Business Development:
  • Identify and pursue opportunities to hire All Souls' facilities, working strategically with the Events Manager to target under-used areas of our campus
  • Assess current processes to help improve them for clients
  • Work with the Events Team to ensure that venue hire and ministry remain appropriately balanced.
• Client Relationship Management:
  • Cultivate and maintain strong relationships with clients 
  • Provide excellent customer service to enhance the reputation of All Souls as a venue.
  • Uphold the visions and values of All Souls Church in interactions with clients
• Marketing and Promotion:
  • Develop a marketing plan that promotes All Souls as a sought-after venue for events and work with the Communications Team and Events Manager to see it come to life
  • Manage the website and promotion of West One Spaces, our external hire site
  • Pursue new ideas and customers, actively seeking opportunities for our buildings. 
• Financial Management:
  • Work with the Events Manager to set sensible revenue targets and then work to achieve them
  • Work with the Events Manager to envision a sustainable future for venue hire at All Souls and then develop and implement this vision.
• Coordination and Logistics:
  • Oversee the coordination of events, ensuring smooth logistics and excellent execution.
  • Attend events when necessary, providing an on-site presence for more complex hires. This may include some work outside standard office hours or on weekends. 
• Compliance and Contracts:
  • Understand and ensure compliance with all legal and safety regulations related to venue hire.
  • Draft and negotiating hire agreements with clients for the Event Manager to review, and ensure safeguarding policies and risk assessment are in place when appropriate
  • Working with the Finance Team to make sure invoices are sent out and paid in a timely manner
• Team Fit

• Work collaboratively with both the Events Team and the wider All Souls Staff to ensure that venue hire partners with other ministry objectives
• View their work as part of the larger picture of God’s kingdom

PERSON SPECIFICATIONS

Essential:

• A committed Christian, in sympathy with the evangelical theology of All Souls
• Have exceptional people skills and excellent communication, both with colleagues and with clients
• Be able to balance lots of different tasks and directives
• Flexible and adaptable as the needs of the team and the wider church shift
• Demonstrate integrity and honesty in their interactions
• Takes responsibility for projects and work to complete them
• Initiative and have strong problem solving skills
• Have experience in event coordination, sales, and/or venue management

Desirable:

• A good understanding of the events industry and venue hire practices
• Ability to contribute to achieving revenue targets

Applications

Closing date: Sunday, 17 November 2024 at 23.59

Interviews: From Monday, 18 November 2024

Start date: Subject to agreement

The All Souls Church family is diverse as the global body of Christ is diverse and as London is diverse. Applications are welcome from people from ethnic groups which are a minority in the UK. 

There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 to the Equality Act 2010.

We can only consider applications from those who have the right to work in the UK.

This is a part-time position offering flexible hours (21 hours per week) to attract the best candidate. Reporting directly to the Board of Trustees, you will provide strategic and operational leadership to our dedicated team. Your key responsibilities will include:

• Deliver our Strategic plan: Collaborate with the Board and staff  to  implement  our compelling strategic vision for the project, ensuring alignment with our vision, mission and operational objectives.
• Financial Sustainability: Spearhead fundraising initiatives, secure diverse funding streams, and manage budgets effectively to ensure the charity’s  long-term financial health. This will include a strong focus on grants, bid  writing and cultivating relationships with funding partners.
• Operational Excellence: Oversee the effective delivery of all programmes and projects, ensuring high-quality standards and compliance with relevant statutory requirements, policies and procedures.
• Team Leadership: Foster a positive and supportive work environment that empowers staff, promotes professional development, and encourages creativity and innovation.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, community partners, parents, families, funders, and the public, effectively communicating the charity’s  impact.

About You:

The ideal candidate will possess a unique blend of leadership skills, experience, and a genuine commitment to our mission. Essential criteria include:

• Proven Leadership: Minimum 2 years of experience in a senior leadership role, ideally within the charity sector, demonstrating successful organisational management, strategic planning, board  and team leadership.
• Financial Acumen: Extensive experience in financial planning, budgeting, bid writing  and securing funding for charitable organisations, with a proven track record in results and diversifying income streams.
• Collaborative Approach: Exceptional interpersonal and communication skills, with a demonstrated ability to build strong relationships, inspire teams, and work effectively with diverse stakeholders.
• Passion for Impact: A deep understanding of the challenges facing vulnerable young people and families, coupled with a genuine desire to make a tangible difference in their lives.

Relevant Qualification: A degree-level qualification (or equivalent) in a business/management related subject or a relevant professional qualification

About Scotland's International Development Alliance

Scotland’s International Development Alliance is the membership body for everyone committed to creating a fairer world, free from poverty, injustice, and environmental threats.

Our work facilitates connections across the international development sector to improve impact and effectiveness for a range of actors including public sector bodies, third sector and international NGOs, private companies, universities, and charitable trusts.

Our network has a global reach, with members working in more than 100 countries with a wide range of specialisms. We exist to improve the capacity, influence, and effectiveness of our diverse sector in Scotland through providing opportunities for networking, debate, training and promotion of good practice. We help members share their skills and learn from each other’s best practice to boost effectiveness of our members and their partners.

About the role

Working closely across the small team at SIDA, this post offers an exciting opportunity to support and coordinate knowledge-exchange communities of practice across a network of actors on global sustainable development in Scotland, including members from public and private sectors, academia and civil society. The role will support our members to contribute effectively to global, sustainable development by developing learning opportunities, tools, and resources based on members’ needs, as well as on key developments across the sector.

The postholder will lead on the planning, delivery and evaluation of SIDA’s programme of learning activities for members including workshops, peer learning events, mentoring, webinars and other events on key topics of interest to the sector. The jobholder will be expected to support other events hosted by SIDA such as the annual conference when needed and to generally support the team deliver against the strategic objectives.

Responsibilities

- Coordinate, monitor and assess members’ access to learning resources by: 

o Developing or commissioning learning resources

o Facilitating member access to online tools, learning platform and best-practice resources,

o Ensuring existing resources are up to date, relevant and regularly reviewed. 

- Strengthen and coordinate knowledge-exchange communities of practice across SIDA’s stakeholders by:

o Working with other team members to develop collaborative learning opportunities including peer to peer learning,  collective problem-solving, and knowledge exchanges between stakeholders globally,  among stakeholders within our membership and their partner countries

o Supporting members to access and make best use of new online collaboration spaces in particular SIDA’s members Hub.

- Support learning, development and capacity strengthening among members by:

o Identifying priorities for training and mentoring, based on members’ needs as well as key developments in the global sustainable development sector and beyond

o Leading on the delivery and evaluation of SIDA’s offering of workshops, peer events and mentoring

o Facilitating or commissioning facilitators for learning activities 

o Building and strengthening partnerships with trainers and evaluators both within and outside of Scotland, particularly in members’ partner countries

o Maintaining a register of mentors, facilitators and trainers to support members’ organisational effectiveness.

- Any other task as is reasonably required to support the delivery of SIDA’s activities and services.

Person Specification

Skills, knowledge and experience

Essential

· Experience of analysing organisational learning and capacity strengthening needs, setting learning objectives and evaluating effectiveness

· Experience of designing and delivering (or working with third parties to deliver) engaging learning events, particularly virtual and/or hybrid events

· Good awareness of organisational learning, development and best practice and in the global sustainable development sector

· Strong verbal communication skills, including the ability to represent the Alliance and work directly with diverse stakeholders

· Ability to plan and manage a complex programme of work, and to work to deadlines

· The ability to work on own initiative and to prioritize and plan workload

· Appreciation of cultural differences and of the difference this makes to learning styles and ways of working

· Excellent inter-personal skills, and ability to work well with a team, and to build and maintain relationships.

Desirable

· Experience in international development

· The ability to facilitate training sessions and workshops would be a significant advantage

· Digital design skills/ Experience designing engaging online learning content.

About The Role
We are hoping to welcome an approachable and knowledgeable Dementia Adviser to work alongside our external partners and current Dementia Advisers in Cornwall! 
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Location: This is a home-based role covering Cornwall, with the need for occasional travel to team meetings.
Contract: Fixed Term 9 months with possibility of 3 additional months covering maternity cover.
 
This role offers an amazing opportunity to gain or enhance your experience in the field of Dementia Support, supporting people affected by dementia across Cornwall. 

- Offering a vital and compassionate advice service to support and guide those affected by dementia
- Provide telephone support and have a good knowledge of services available.
- Managing referrals, assisting clients in assessing their information and support needs in a person-centred manner.
- Providing knowledgeable and trusted information regarding services and benefits available and, where appropriate, assist clients in accessing them.
- Signposting clients to a choice of suitable other sources of help, where appropriate.
- Developing a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

There is no direct care element to the Dementia Adviser role, however we work passionately to provide advice, support and guidance to people affected by dementia.

About you

- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Effective networking and influencing skills and the ability to manage your time effectively.
- Good IT skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel to Team meetings when required.

Closing date: 13th November 2024
Interview date: TBC

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.