Telephone Jobs
DFN Project SEARCH is delivering transformative change, supporting, and helping young people with learning disabilities and autism into the world of work. Nationally only 4.8% of people with special educational needs and disabilities gain permanent paid employment in the UK yet 70 percent of DFN Project SEARCH graduates gain jobs, 60 percent of them achieving full-time permanent roles.
You will be required to improve the quality and outcomes of existing DFN Project SEARCH programmes across a geographical area. This is with the aim of supporting the organisations to ensure that every intern has the best possible chance to gain full-time paid employment. The focus of this role is to ensure continuous improvement across all sites, relating to model fidelity and outcomes. This relates particularly to sites achieving less than 60% employment outcomes.
Our model means that our regional Programme Specialists form new partnerships and develop new DFN Project SEARCH sites, supporting them through to year one of delivery. These sites will then be passed to our Programme Impact Co-ordinator team where you will then be required to continue to nurture these strong partnerships and provide ongoing training and support to colleagues within your region. You may also be required to support colleagues by promoting DFN Project SEARCH in other areas and contribute to the development of relevant new focussed materials and resources.
The client requests no contact from agencies or media sales.
Head of Content
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The role holder will lead on content creation and production across Business Disability Forum. The role holder will take a strategic approach and collaborate closely with colleagues across the organisation to ensure that BDF creates cutting edge content that engages, informs and educates our Members and Partners
The requirement
- Experience of setting content strategy and road mapping.
- Experience of consulting stakeholders and using insights to create written content to meet their needs
- Experience of delivering small high-quality projects on time and within budget.
- Experience of creating videos, other accessible digital content and services
- Ability to create persuasive strategic plans.
- ·Knowledge of wider diversity, inclusion and employment law issues.
- ·Knowledge of current topical issues for businesses and business management.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 24 November 2024
- First interviews are planned for 3, 4 & 5 December 2024.
- Second interviews are planned for week commencing 9 December 2024.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats, please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
The client requests no contact from agencies or media sales.
Debt Advisers (National Debtline)
Birmingham / Hybrid
Salary: £35,189 per annum (inclusive of shift allowance) plus pension, 37 days annual leave and great benefits
Closing date for applications is 13th November 2024.
Stage one: telephone interviews will commence 4th November.
Stage two: formal interviews to take place at our Birmingham office from w/c 11th November.
Start date: 3rd February 2025
Can you help people through the cost of living crisis?
We are looking for exceptional new colleagues to join our great team at the Money Advice Trust and become debt advisers, to provide free debt advice to people contacting our National Debtline service by telephone. If you are self-motivated, have high resilience, able to problem solve, have outstanding customer-focused communication skills and you want to help people through the cost-of-living crisis and beyond, then the Debt Adviser is the role for you.
National Debtline is an award-winning free debt advice service run by the Money Advice Trust, an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
As a debt adviser you will provide advice, support, and money management help to people struggling with problem debt. This will include helping callers to form a budget, prioritise their debts and identify possible solutions, in compliance with Financial Conduct Authority (FCA) regulations. You will be required to fact find, analyse and work out solutions for the client.
This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. Training and assessments are intense and there is a requirement to manage your own development during and outside working hours to stay up to date with new legislation in this arena. You will need initiative to research some of the finer technical points of debt advice. The calls we receive and productivity targets you need to achieve are challenging and you will be dealing with vulnerable clients daily who may be experiencing poor mental health or at risk of suicide.
Skill Requirements
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You will be an articulate communicator with the resilience to deal with a variety of callers, some of whom may be distressed or have suicidal thoughts, and you’ll balance this with empathy and the ability to build trust.
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The ability to fact find
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Be able to problem solve
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To quickly analyse complex situations to find the best solution.
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You will have ideally worked in a busy, target-driven environment before
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Ability to effectively manage a significant number of calls per day
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Strong administration skills, with the ability to plan and organise time and manage workload effectively ensuring deadlines are met.
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Possess a high level of IT proficiency, including Word, Excel, Outlook, Zoom, Teams, navigating around CRM databases
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Excellent attention to detail
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Non-judgemental and empathetic attitude towards people in debt. Able to deal compassionately with challenging situations.
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Highly resilient, with the ability to work under pressure, whilst meeting productivity and quality targets.
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Experience in a telephony customer service role and giving telephone advice would be an advantage but not essential..
The role will commence 3rd February 2025. If you believe you can make a difference and want to be part of our great team, please click apply.
You must be able to work a shift pattern between our service hours of 9.00am – 8.00pm with a one in five Saturday working rota (9.30 am – 1.00 pm). Shifts and Saturday work are subject to review and change. We also have part time roles available working a minimum of 27.5 hours per week.
We offer full training and extensive support. Working hours during the initial training period will be 9am to 5pm, with the majority being mandatory on-site training days at our newly refurbished offices in Birmingham. After training you will move either to office / hybrid working - your choice.
You must be able to commit to training full time for the first 10 weeks of employment.
We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible.
In return it is an extremely rewarding role in a friendly, informal, and supportive environment with excellent salary and benefits.
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29 days annual leave plus bank holidays
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A contributory pension scheme
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Hybrid working arrangement
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Generous Life Insurance
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Wellbeing days
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Healthcare cash back scheme
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Free on-site gym
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Enhanced maternity pay
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Long service awards
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Subsidised parking
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Social events
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Birthday voucher
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Employee Assistance Programme
In our commitment to non-biased recruitment, we request that you do not include your name or personal details on your supporting statement.
We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website.
We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve, and our vision is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and make the Money Advice Trust an employer of choice.
We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted.
The role:
A position has become available for a part time Executive Assistant to join our friendly team based in Southampton. The main purpose of the role is to support the CEO and manage the day-to-day operation of our office in Southampton.This is an interesting position with occasional travel in the UK. The successful applicant will need to have excellent communications and interpersonal skills as well as sound organisational and administrative skills, including IT literacy and the ability to prioritise tasks, as necessary. If you are experienced, then this is a perfect opportunity to join a fantastic company that is passionate about seafarers’ welfare. MNWB are prepared to consider hybrid working.
Competitive salary + benefits + contributory group personal pension scheme.
MNWB is an equal opportunities employer so we want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any assistance or adjustment so that we can help with making the application process work for you.
You will be required to provide proof of your eligibility to work in the UK
To apply, please submit your CV and supporting statement outlining your interest in the post and how you meet the points in the person specification. The closing date for applications is Sunday 17 November at 10pm.
Improving the lives of seafarers and fishers by raising welfare standards in collaboration with our stakeholders.
The client requests no contact from agencies or media sales.
Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the NorthWest.
The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.
Skills, Knowledge and Experience:
- Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
- Experience of measuring the impact of interventions delivered
- Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
- Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
- Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
- Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
- Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
- Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
- Ability to work flexibly across geographical regions as required
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Would you like to work for an organisation that makes a difference and improves lives every single day? The people who turn to us need our help to address the obstacles in their lives. In our 85 year history, we are the busiest we have ever been and people need our help.
Citizens Advice Hammersmith and Fulham is an award-winning charity that provides free, independent, confidential and impartial advice and information. We are a modern, innovative and progressive organisation working in a diverse and vibrant community. Weemploy over 50 people and have around 80 volunteers who help us to deliver information and signposting and generalist and specialist advice, undertake campaigning, and have a thriving portfolio of projects embedded within the local community. We are a flagship Local Citizens Advice within a nationally recognised network, delivering a multi-channel service including, face to face, telephone and digital channels.
About the role The role you are applying for is Training & Volunteer Coordinator which supports the administrative functions of volunteer recruitment, retention and training. We have many volunteers in a variety of roles, and the Training & Volunteer coordinator is crucial in ensuring volunteers have a positive experience. You will be responsible for leading the volunteer recruitment, including publicity, processing applications, arranging interviews and adding new volunteers to the IT systems. You will also be responsible for maintaining accurate records of current volunteers and report this regularly to the Training & Development Manager and Senior Management Team. You will assist theTraining & Development Manager by monitoring training and progression for all staff and volunteers through their learning and development plans.
Whatwecanofferyou: Wevalue our people and can offer a supportive culture within a high performing and award winning organisation. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. Weofferanattractive remuneration package with excellent terms including:
● Pensionscheme
● Healthywork/life balance
● Generousholiday entitlement starting at 25 days per year ( in addition to bank holidays) and rising to 30 days with long service
● Accessto24/7 online wellbeing support
● Learning, development and personal growth opportunities
Closing Date: 5pm on 22nd November 2024
Test & Interview Date: Thursday 28th & Friday 29th November
We reserve the right to close the applications earlier if suitable candidates are found, so we encourage early applications.
Are you passionate about the difference that the right advocacy, at the right time, can make to families? Are you an experienced leader in the voluntary sector? Do you have an excellent understanding of how to innovate and scale digital, telephone and community-based services? If so, then we would love to hear from you.
Applications close at: 9 a.m. Friday 22nd November 2024
Location: Hybrid / London office with regular UK travel
About Contact
At Contact, we provide vital information, advice and support to parent carers with disabled children, across all four nations of the UK. Last year, we reached 413,000 families, helping parents to navigate the health, social care, education and welfare systems.
Parents tell us that our support has increased their confidence, helped them feel less alone, and made a huge difference to the support they receive. Our family finance support alone, on average, increases family incomes by £5,918 per year.
About the role
This is an exciting time for Contact. We are embarking on a new strategy, with an aim to end the battle parent carers face when accessing help and support for their family.
As a critical member of the Executive team, you will play a central part in delivering on that aim, and help Contact to grow our reach, profile and impact for families across the UK.
In this role, you will lead a team of 40 and handle a budget of £2 million, including our core contract with the Department for Education to deliver a national helpline.
Who we are looking for
You will have the vision to bring together our digital-first information and advice services and tailored community support into a joined-up offer for families.
You will bring a track record in delivering change and scale, to help us grow our reach and innovate our delivery, so that our services are sustainable for the long-term.
You will have excellent judgment, equally able to seize opportunities for partnership and funding, and to carefully manage risk.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 22nd November 2024.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We would love to see a supporting statement included with your application so we can get to know you a little more!
Location: The role will be working in the Forest of Dean, Gloucestershire community with home working elements.
The Dementia Adviser Service provides responsive and individualised support to people with a dementia diagnosis and their carers within their community. Our dedicated team provide information, advice and guidance; face-to-face, telephone and online helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
You will be part of a highly motivated and supportive team, sharing responsibility of some admin tasks, including local service telephone cover and facilitating support groups.
You will be:
- Supporting people affected by dementia, families and carers to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs, providing information and access to relevant services.
- Build relationships with a range of local contacts, networking with health and care professionals.
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering carers to make informed choices.
About you
We are looking for a highly motivated individual, with an understanding of dementia and the needs of people affected by dementia and those who care for them.
You will:
- Have excellent communication skills to meet the diverse needs of our community.
Understand client confidentiality and how this is applied when representing client needs. - Possess previous experience supporting people, preferably those living with dementia.
- Have the ability and means able to travel independently around Gloucestershire including Forest of Dean.
- Be a self-starter, incredibly motivated with excellent organisational and timekeeping skills.
- Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
Closing date: 15th November 2024
Interview date: Week commencing 25th November 2024
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
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The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Eastern ODN. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across Bedford and Luton (and the surrounding areas) and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
Are you an innovative, passionate and dedicated spiritual leader ready to shepherd a faithful congregation that has creative ideas for bringing people into the kingdom? The Farnhams and Hedgerley Community Church (FHCC) is seeking a committed Community Pastor to guide and inspire our small but thriving community.
Meeting in the village of Farnham Common, Buckinghamshire our church is a cornerstone of faith and fellowship. We are a close-knit community that prizes hospitality, and our small congregation of approximately 25 people serves its community with a big impact. We enjoy the benefit of traditions while embracing new ways to grow in our spiritual journey and to outreach to the community. Our church is not just a place of worship, but a hub of support, love, and service for all.
Responsibilities
· Community Engagement & Evangelism: Oversee The Family Hub, our primary outreach and lifeline to the community. Build on the relationships formed within the village and beyond, promoting our church’s presence and involvement in community activities.
· Ecumenism Encouragement: Continue to foster unity with the other churches in the village and help arrange infrequent joint services and events.
· Nurture Volunteers: Develop the gifts of congregation members and mobilise them to deliver the vision together.
· Teaching: Deliver engaging, bible-based teaching that inspires and challenges the congregation.
· Pastoral Care: Oversee pastoral care which may include compassionate counselling, support, and guidance to church members in times of need.
· Leadership and Operations: Oversee Sunday gatherings, community events and church operations. Contribute to church governance processes, serving as an Elder on the Leadership Team.
Qualifications & Experience
· Faithful and Passionate: A deep, personal relationship with Christ and a passion for sharing the gospel.
· Experienced: Good, applied Bible knowledge, and relevant experience in leadership. We are open to consider individuals with proven experience of leadership in a church or non-church setting. Experience and heart for outreach essential.
· Engaging Communicator: Strong verbal and written communication skills, with the ability to connect and communicate with people of all ages and backgrounds.
· Humility: Must be sensitive to the relationships within the congregation and the community, and have the ability to relate well to people of all socio-economic groups.
· Servant Hearted: Willing to serve with integrity, motivation and vision.
· Compassionate Leader: A heart for the lost and community building, with a genuine love for people.
· Pioneer: This position is a great opportunity for someone willing to pioneer this open-to-growth congregation.
· Evangelical: Must align with the Evangelical Alliance Statement of Faith.
· Alpha: Prior experience running Alpha desirable but not essential.
· Independent Facilitator: Must be happy to work independently while involving and facilitating the views of church members and other leaders as required and beneficial to the vision.
The client requests no contact from agencies or media sales.
Disability Business Partner – (Account Manager)
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing around 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers, disabled employees and consumers.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
To engage with and develop productive working relationships with the BDF membership helping to further their disability agenda over time using our knowledge, member services and paid for products where appropriate. Disability Business Partners have direct responsibility for their assigned Members and are expected to ensure each of their Members uses the members services available most appropriate to them and takes opportunities to introduce our paid for services where it is beneficial to the Member.
As an organisation BDF are a hybrid working organisation, though fully remote working would be an option.
The requirement
- Track record of successfully providing paid for solutions meeting agreed financial targets.
- Experience of providing support and advice to experienced professionals.
- Experience of working in or with business (private sector).
- Able to maintain accurate data collection records and recognise the importance of such.
- Able to priorities a full contact list and workload.
- Knowledge of sales processes including active listening.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process, please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 1 December 2024.
- First interviews are planned for the weeks commencing 2 & 9 November 2024.
- Second interviews are planned for the week commencing 9 November 2024.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview
The client requests no contact from agencies or media sales.
Harrow Domestic Abuse Services
Hours: 35 per week
Contract: Fixed term for 12 months
Salary £25,250 – £28,000 per annum – dependent on experience plus Inner London Weighting
Location: Harrow, London
Ref: 1500
The integrated Partner Support/IDVA Practitioner will champion the Cranstoun values across the organisation and drive the Cranstoun ‘people’ agenda ensuring a culture based on fairness, collaboration, and trust.
You will strive to make contact and work on a one-to-one basis either face to face or online/telephone platforms with survivors/victims of the Harrow Domestic Abuse service, and will pro-actively secure engagement, and support victims on an ongoing one-to-one offer, improving the safety of victims/survivors and link to complementary services.
To do this, you will work in a multi-agency framework with existing agencies site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours.
Throughout the intervention, you will work closely with the Harrow Domestic Abuse team and external agencies to review risk, develop safety plans, and improve outcomes for all parties involved.
The post will be subject to an enhanced DBS check and may be subject to vetting based upon location/office space utilised in areas.
For further information and to apply, please visit the website via the apply button. Unfortunately, we are unable to accept CVs.
Closing date: Friday 15 November 2024.
We are committed to equality and diversity and welcome applications from all sections of the community.
Are you passionate about making a real difference in people’s lives and address health inequalities?
Do you want to play a pivotal role in empowering individuals to take control of their health and wellbeing? If you're a motivated, compassionate individual with a knack for building connections and promoting positive life changes, this could be the perfect opportunity for you!
We’re excited to announce a fantastic opportunity to join our dynamic team in Southwest London. You’ll be helping to launch and shape an innovative Health and Wellbeing Coaching & Social Prescribing Service based at St Georges Hospital within the Red Cell Pain Management & Psychology department and you will be employed by Merton Connected - Merton Social Prescribing. In this role, you will be at the heart of a life-changing initiative, working with patients affected by sickle cell disease and thalassemia. You’ll be helping them connect to vital community services, manage their health, and reduce isolation.
About the Role:
As a Health & Wellbeing Coach and Social Prescriber, you will:
- Use your coaching skills to support patients in developing self-management strategies, achieving personal goals, abd improving their physical, mental and social health
- Help reduce clinical workload by linking patients with local non-clinical services such as social activities, education, housing, employment support, and more.
- Collaborate with multi-disciplinary teams and local agencies to build a robust referral network, ensuring patients have access to comprehensive support.
- Play a vital role in promoting the benefits of social prescribing and coaching to both clinical staff and patients, fostering a personalised care approach.
You’ll be joining a team committed to making lasting improvements in health and social outcomes, helping patients regain control of their lives, and offering support that goes beyond traditional medical treatment.
Key Responsibilities:
- Engage with individuals living with long-term health conditions and connect them with community-based services that address their holistic needs.
- Offer one-on-one coaching sessions, helping patients identify goals and build self-confidence in managing their health and wellbeing.
- Collaborate with local voluntary, social care, and health services to ensure a seamless patient experience.
- Promote awareness of the social determinants of health, such as housing, employment, and social isolation, and help patients overcome these barriers.
- Maintain accurate records of interactions and service delivery to contribute to evaluation and reporting.
What We Offer:
- The opportunity to be part of an innovative, growing service that has celebrated its 7th year of transforming lives in the Merton area.
- The chance to work with an inspiring, supportive team and a variety of partners across statutory, voluntary, and community sectors.
- Ongoing professional development and training to stay up-to-date with the latest coaching and social prescribing practices.
- A collaborative, multi-disciplinary environment, where your contributions will directly influence the health and wellbeing of the local community.
What We’re Looking For:
- 2+ years of experience in health coaching, motivational interviewing, counselling or a similar framework that supports individuals in making health, lifestyle and other changes.
- A strong understanding of personalised care, person-centred approaches, and the ability to support self-management.
- Proven experience working in multi-disciplinary teams across health, social care, and community settings.
- Excellent communication skills and the ability to build trust with a diverse range of people.
- A proactive and self-motivated approach, with the ability to work independently and collaboratively.
More information about the role | How to Apply:
- 21 hrs per week - 3 days - 9 - 5 pm - including Wednesday - Friday on site
- 1 year fixed term contract (with extension for another 11 months for the second part of the pilot; if the pilot is successful it might be funded for longer)
- £ 32,964 per annum pro-rata - plus 5% pension, includes Outer London Weighting, generous annual leave and excellent training opportunities
- Closing date for applications:Tuesday 26th November 2024 (midnight)
- Please ensure that you fill in your application using the job specification headlines.
- Formal interviews will be held on Thursday 12th December 2024
- Applicants will be notified by email if they are to be invited for an interview a day before the interview date
Join Us:
This is an incredible opportunity to be part of a transformative service, where your work will have a direct impact on improving the lives of people living with complex health conditions. If you’re ready to take on a rewarding role in an innovative environment, we’d love to hear from you!
Please fee free to make enquiries about this role. Contact Marina, Kelly and Yvonne.
The client requests no contact from agencies or media sales.
Due to expanding projects and workloads, an opportunity has arisen for a finance worker within our Transforming Churches and Communities team.
You will be responsible for supporting the bookkeeping functions for our clients, additionally liaising on invoicing, recharges, expenses, assessment calculations and billings, payments, and reporting. You will also need to maintain good financial control and governance, in line with relevant policies. Attention to detail, and responsiveness to client queries are essential. You will be the primary point of contact for the client. Our clients are frequently volunteers, and so demystifying financial processes and explaining them clearly is a vital skill.
As an organisation, we work predominantly with the Methodist Church of Great Britain, although not exclusively. Personal adherence to the Christian faith is not required, although you will be required to be respectful of the faith of others.
There is an opportunity to develop within this role, as we are currently going through an exciting period of growth as an organisation.
We are a small and friendly team, with big ambitions to enable and support those communities who need us. Our goal as an organisation is to support charities and churches as they seek to serve their communities and develop, giving them a solid foundation of evidence-based development, and strong governance and management practices.
You will work 3 days per week (21 hours). The annual salary will be £27,613 FTE, which will equate to approximately £16,567 pro rata. Working arrangements are one day a week in our office in Hulme (although more may be needed during training) and two days flexible home working.
TCC serves churches and community organisations, helping them to develop their mission in an efficient and evidence-based fashion.
The client requests no contact from agencies or media sales.
Database Officer
Health related Charity
Temporary - 3 months
Part time, 21 hours per week
PAYE, £15.93-£16.48 per hour, plus holiday pay per hour
Hybrid, 2 days in the London office
Interviews and start - ASAP
Charity People are excited to be recruiting a new Database Officer to join a top health related charity based in London. The Database Officer will play a vital role within the Fundraising team, ensuring the smooth running of the department, and managing the fundraising database activity efficiently and effectively. You will be supporting the Database Manager and Senior Database Officer at a busy time.
Role responsibilities:
* Opening, sorting and scanning postal appeal returns.
* Processing appeal donations; batching cheques, processing card payments, charity vouchers and direct debits.
* Take responsibility for collection tin processing.
* Undertake record updates as required, updating data
* Import data from various sources e.g. website, WIFI Subscriptions, third party fundraising platforms
* Assist with bulk thanking, including running mail merges, and managing post
* Work with the database team to ensure that data is processed to be compliant with: Data Protection Act 2018 (DPA), GDPR, Telephone Preference Services (TPS), Mailing Preference Services (MPS) & HMRC and other legislative/best practice requirements.
You will bring:
* Thorough experience of Raisers Edge/RENXT
* Income processing (charity)
* Working in collaboration with finance for reconciliations
* Use of import tools
* Generating thank you letters through CRM and mail merges
* Microsoft office skills (Outlook + Word) and thorough knowledge of Excel
* Excellent attention to detail
* Understanding of data protection/GDPR
* Understanding of relevant legislation/guidelines around financial processes e.g. Direct Debit handling
I'm sending profiles on a rolling basis, so please do not hesitate to apply. Ideally interview will take place week commencing 11th November with the view of starting week commencing the 18th November.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.