Technology Jobs

We're looking for a keen and motivated Training Administrator to join our small, friendly team at our head office in Rugby.  You'll be working closely with our Training Manager and ISVA  (Independent Sexual Violence Advisor) Training Project Manager, facilitating the smooth delivery of workshops, events and meetings, advertising and promoting training workshops and preparing training delivery and feedback reports.  The Survivors Trust provides a range of workshops and training opportunities for professionals working with victims and survivors of sexual violence and sexual abuse.

You will provide high level administrative support for the Training Manager and ISVA Training Project Manager, overseeing training bookings and maintaining a database of trainees on our CRM (Beacon).  You will be responsible for collecting and collating feedback from training attendees and preparing reports to support training delivery.  Working in collaboration with the Training Team you will support the advertising and marketing of training opportunities including updating relevant website content. 

You will also maintain accurate records of training and project delivery, including budgets and impact measures data for both internal and external stakeholders.  Part of your role will include gathering statistics for monitoring and reporting processes.

You will ideally have previous experience of administration in a training setting and/or working in the voluntary sector but please don't be put off applying if you don't meet all requirements.  The right candidate will be an effective communcator in a friendly and professional manner, with excellent IT skills including CRM and LMS.

You will be required to complete DBS clearance to work at The Survivors Trust.

Hours - full time, 35 hours per week.  Job share would be considered.  Hours are flexible.

Annual leave and benefits:

- 28 days leave not including bank holidays

- Pension scheme with employer contributions of 6%

- 24/7 Employee Assistance Programme

- In-house training provided

Closing date:  18th July 2024We reserve the right to close this position early if we find a suitable applicant, please submit your application as soon as possible 

Interview date:  30th July 2024

About The Survivors Trust

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

Project Lead

Job reference: REQ001448

Salary: £37,000 to £41,000 per annum

Contractual hours: 37.5

Basis: Full Time

Region: London

Closing date: 8 July 2024 at midnight

Interview dates scheduled for 18 July 2024

The Role

As Project Lead for United Learning, you have the opportunity to make a difference on a large scale.

In this role you will have two key responsibilities – to ensure the successful delivery of our group wide stakeholder surveys (to pupils, staff and parents) and to support with organisation-wide performance management. This role provides a unique opportunity to work with teams across United Learning’s central office and with schools.

You will ensure the successful delivery of our surveys programme including working with our partner, Edurio, to manage all aspects of technical set up and supporting schools to ensure they are prepared to deliver these surveys locally. You will shape and oversee the delivery of analysis based on survey results to ensure we are using this data to inform priority areas and improvements. You will look for ways to improve the set-up processes as well as how we use the data derived from the surveys.

Supporting with performance management you will monitor progress against our five-year strategy, annual plans and group wide KPIs, providing timely management information to our Executive Board and Trustees to ensure they are aware of key issues and have visibility of progress towards our strategic objectives.

As part of Strategy and Performance you will also have the opportunity to be involved in projects outside these main areas of responsibility.

You will be based in our London office, with occasional travel to other office and school locations. United Learning is happy to consider requests for flexible working, including hybrid home/office working.

About You

We are seeking someone with experience or an interest in strategic planning and performance management in complex organisations. You will have the ability to work with a range of stakeholders, be adaptable to change and work well under pressure. You will be able to present complex data and information clearly to others and in a way that aids decision-making.

You will have the ability to work through complex projects methodically, have an excellent eye for detail and be capable of managing competing demands. Formal project management experience would be an advantage.

This role would suit a candidate who takes satisfaction from improving processes year on year with the curiosity to try new ways of working to bring about improvements and efficiencies.

If you are interested in joining a team that is committed to making a real difference to children and young people and meet the person specification, we would very much like to hear from you. We are open to offering the role as a secondment and are particularly keen to receive applications from individuals from backgrounds typically under-represented in the education sector.

United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.

United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.

Rewards and Benefits:

· Competitive salary.

· Contributory pension scheme.

· 26 days holiday

· Occupational sick pay, protecting you and your family.

· Competitive maternity, paternity, and adoption benefits.

· Extensive range of employee benefits through our partner Perkbox.

· Continuous Professional Development options that will be tailored to your needs.

· A supportive team across the country.

We are open to requests for flexible or part-time working; and we encourage open and regular conversations about work-life balance.

Further information

For an informal conversation about this opportunity, please contact Sarah Smith, Head of Performance. Please click on the apply link for full email address.

United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.

We are looking for a Trainee Careers Adviser to work as part of our National Careers Service team.  To apply for this role, no direct experience is necessary, and full training and support will be provided.  

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  The National Careers Service provides careers information advice and guidance to help people make decisions about learning, training and work. 

Passion, innovation, and integrity are at the heart of our culture. Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference. In return, we offer a flexible, professional, and friendly working environment in which our staff are truly valued and invested in.

We are looking for excellent communicators who are passionate about supporting others to achieve their goals. You will be organised, able to work flexibly and confident using the internet and IT. 

If you want to make a difference by supporting others and have experience of working with people in retail, customer service, sales, recruitment, education, employability, or something similar, then this could be the role for you!

In return you will receive: 

• Comprehensive training including a fully funded qualification in Careers Information Advice and Guidance.
• Extensive work shadowing, practical experience, and on-the-job training.
• All the required support to get to know your local area, the needs of our customers and the partners we work with.
• 30-33 days holiday, plus bank holidays.
• Membership of a defined contribution pension scheme, with contributions matched by CXK (up to 10% of annual salary depending on length of service).
• Free personal Life Assurance (3 x annual salary).
• Flexible working arrangements, including home working.
• Generous sickness, maternity and paternity leave benefits.

Please click here for the full job description and person specification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Closing date for applications: 9am, Monday 15th July 2024. Interviews will take place on 24th July 2024 in Hastings, East Sussex. 

 **Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

CRM Quality Assurance Specialist

Job reference: REQ000765

This is a Fixed Term Contract for 12 Months.

£36,486 pa

Woking GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.

We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.

WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.

About the Role

As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.

Key Responsibilities

· Aid in the creation of functional, technical or test documentation.

· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.

· Create and execute test plans, test cases, and scripts to validate system behaviour.

· Collaborate with our delivery partner to address defects and ensure timely resolution.

· Create and maintain the accuracy of information on the CRM SharePoint hub.

· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.

· Aid the Business Change Manager by creating training materials.

About You

· You have proven experience in Quality assurance, testing, or business change.

· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.

· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment

· You have an eye for detail and have experience in writing end-user documentation

Location & Flexibility

This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.

How to Apply

If you are passionate about our planet and want to be a part of the solution, apply today!

Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.

WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.

Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

WHO WE ARE

We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey.  We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London.  This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.

THE OPPORTUNITY

We are now inviting suitable candidates to apply for the role of Employment Advisor.  We need to swiftly build a team of around 20, so there are multiple opportunities available to applicants.  This new team will be guided and supported by Senior Employment Advisors and a Service Lead, as well as Twining’s established and experienced Senior Leadership Team and Trustees.

THE OFFER

In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards.  We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.

Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home

THE ROLE – EMPLOYMENT ADVISORS

The new Employment Advisors (EAs) will work within the West London NHS Talking Therapies provision.  They will work one-to-one with a caseload of clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.

You will primarily fulfil these duties by providing information, as well as advice and guidance to clients who choose to receive employment support.  The work should empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles.  You will also signpost clients to other relevant support agencies, as appropriate.

This role would suit someone with a background in employment support, psychology, counselling, human resources or recruitment.

EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES

1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment.  Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone.

2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.

3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.

4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).

5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.

6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities.

7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.

8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service.

9. Regularly attend team and other meetings as reasonably expected.

10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.

11. Update and maintain NHS database (IAPTUS).

12. Receive regular supervision and training to meet individual, team and organization’s needs.

13. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

14. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.

15. Perform other tasks as required by your manager.

The role holder must also:

1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.

2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.

3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.

4. Receive regular supervision and training to meet individual, team and organization’s needs.

5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.

6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.

This job description is intended to provide a broad outline of the main duties and responsibilities only.  The post holder will need to be flexible in developing the role in conjunction with their line manager.

The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.

Join us as the Group Social Value Manager at LHCPG, where you'll play a pivotal role in shaping and delivering our social impact strategy. Working closely with various teams, you'll integrate social value principles into our products and services, fostering innovation and partnerships to drive positive change across Great Britain.

What You'll Be Doing: 

• Lead the integration of social value priorities into LHCPG's products and services.
• Establish LHCPG as a leading authority in social value, internally and externally.
• Build and nurture a network for innovation in social value approaches.
• Stay abreast of social value trends, best practices, and regulations.
• Align LHCPG's social value strategy with our mission, vision, and external influences.
• Support clients and suppliers to deliver their social impact priorities.
• Develop and implement social value measuring approaches and standards that enable social value data and information to be collected and recorded, across LHCPG’s operational activities. 
• Support the delivery and impact reporting of the Community Benefit Fund.
• Provide guidance and training on social value principles and practices.
• Produce annual social value reports and coordinate impact case studies.

What You Need: 

• Ideally, a relevant degree or professional qualification in CSR or social impact.
• Expertise in social value measurement frameworks used in the public sector.
• Understanding of technology's role in driving social innovation.
• Experience in managing complex projects and influencing outcomes with stakeholders.
• Familiarity with ESG frameworks and their application.
• Strong IT literacy, including proficiency in PowerPoint, Word, and Excel.
• Excellent organisational, interpersonal, and communication skills.
• Ability to work with confidential information and meet strict deadlines.
• Positive, supportive attitude with a collaborative and flexible approach.
• Previous experience in a social value role or not-for-profit organisation is desirable.

What You Get: 

• Basic salary on POC starting at £62,886 
• A non-contractual and discretionary annual bonus scheme is in place based on the achievement of personal and company targets. 
• Local Government Pension Scheme (Defined Benefit). 
• 34 days holiday plus bank holidays. 
• 36-hour week. 
• Personal training and development plan. 
• Cycle to work scheme. 
• Employee Discounts. 

If you're passionate about driving positive social change and have the skills and experience we're looking for, apply quickly to join our team at LHCPG. We look forward to hearing from you! 

Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. 

About Us 
 
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society. 
 
We want to help charities become more resilient so they can thrive beyond the lifetime of our relationship. We do this is by helping our charity partners identify their development goals, sharing our tools and resources and drawing on our connections with Lloyds Banking Group and other partners.   
 
We are now accepting applications for local Development Partners to bring specific areas of skills and expertise. 
 

The Role 
 
As a Development Partner, you will provide bespoke organisational development support that is tailored to the needs of small charities. Support will be delivered either face to face or online, dependent on the needs of the organisation.

Please note: this recruitment exercise is aimed at people who are independent freelance consultants and not regional/national organisations.  
 

About You 
 
To be considered as a Development Partner, you will need: 
 

• A strong understanding and commitment to Equity, Diversity and Inclusion (EDI)

• Excellent communication skills with the ability to inspire, motivate and confidently work with charity leaders     

• Demonstrable ability to offer direction that will successfully deliver results with vision, innovation, and resourcefulness    

• Demonstrable experience of working in a charity environment and knowledge of the current challenges faced by small charities  

• Ability to manage the momentum of organisational development work, whilst appreciating the constraints of small charities  

• Demonstrable skill at building and maintaining effective relationships with clients including strong and open communication  

• Strong organisational skills and the ability to effectively manage a portfolio of client work whilst delivering excellent customer service   

• Demonstrable facilitation and training skills with the ability to deliver effective and engaging sessions face to face and remotely   

• IT literate with experience of using a range of packages including email, databases and online tools for example, Zoom, Teams, etc.   

• Demonstrate the Foundation’s values   

 
The closing date for this vacancy is Monday 22 July 2024. 
Interviews will be held in the week commencing 02 September 2024. 

 
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria. Please refer to our website for more information. 
 
So, if you’re looking to develop your skillset as a Development Partner, please apply via the button shown. 

RSBC are seeking an experienced Habilitation Specialist to join our Services Directorate. In this varied role you’ll have the opportunity to work with children, young people and families directly, as well as developing and delivering training. You’ll be our organisational expert in all things Habilitation and be part of a wider team seeking to ensure blind and partially sighted children and young people can live their life without limits.

Who are we looking for?

Someone with a nationally recognised qualification in habilitation training for children and young people with a visual impairment. You will have significant experience of working with children and young people with vision impairment and additional needs, excellent written and oral skills, and good IT skills. There will be the occasional weekend and evening work for which time off in lieu will be given.

Hybrid with the possibility of a remote base, but regular attendance at the London Office and within London would be required.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, an option to buy an additional 2 days of annual leave, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, access to 24/7 GP, mental health care and dental advice via apps if member of pension scheme, season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: Monday 8 July, 9am

Interview: Thursday 18 July

To apply you will need to have the right to work in the UK. We do not provide any sponsorship.

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

Title: Research Assistant

Salary: c£20,000 - £28,000pa

Location: UK hybrid - with occasional travel to Haywards Heath office, when required

Contract: 6-month Fixed Term Contract (with potential extension)

Hours: This is a full-time role

About the role

Sightsavers are seeking for a Research Assistant to support our new Research and Evidence Uptake Strategy which identifies technological innovations as a new priority area. In the next strategic period, we aim to develop and implement strategies for digital enhancement of our research approaches and programmes to maximise the effectiveness, quality, and efficiency of our work.

The Research Assistant will have an understanding of data and digital technology space and how to apply them in low- income countries, particularly in sub-Saharan Africa. They will work alongside other members of the Research team to identify opportunities and develop and test digital solutions to enhance our programmes and research.  The immediate opportunities include digital support for inclusive education programmes in Kenya and Sierra Leone and neglected tropical disease programmes in Ghana and Mozambique. There will also be opportunities to be involved in research using traditional quantitative and qualitative methods, including health system assessments, surveys and focus group discussions.

The Research Assistant role is a highly varied and involved role and the above is not an exhaustive list of duties, please see the for full details.

As the successful candidate you will possess a postgraduate degree in data sciences, data management or other related fields, and have good knowledge and experience of working with data systems and platforms in Sub-Sharan Africa context, which is essential for this role.

Further requirements include:

• Knowledge of statistical programming languages such as Python, R, and SQL.
• Understanding and experience of novel tools using statistics, mathematics, and machine learning approaches for data analysis.
• Experience in basic and advanced analytical techniques.
• Demonstrated knowledge of data visualization tools such as Tableau and Power BI.
• Understanding of the key research methods and research governance.
• Ability to travel - on planned visits, for up to 10 weeks of the year, in sometimes difficult locations.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW), and within the first week you may need to attend the office for 3 days.

We anticipate that remote interviews will take place on 15, 16, and 17 July and the evaluation process will include one oral interview to be completed by shortlisted candidates.

Closing date: 7 July 2024

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

As the Head of Partnerships and Strategy, you will support the Board in its development of organisational objectives and strategy. Your role will involve contributing to our long-term goals, identifying new business opportunities, and managing relationships with key stakeholders, including community organisations and the NHS. You will also assist in developing governance policies and practices, ensuring our operations align with our mission and values.

You will be responsible for developing and delivering our organisational strategy, overseeing the commissioning, procurement, and support of third-sector initiatives, and leading our Senior Management Team (SMT) in shaping the organisation’s direction and effectiveness. Regular travel will be required to meet our organisational needs.

At Compass Wellbeing, a subsidiary of East London NHS Foundation Trust (ELFT), we strive to enhance community wellbeing and address social inequalities across England Our mission is to empower individuals and the third sector through innovative practices, advocating for holistic health solutions and fostering supportive environments for marginalised groups.

Join Compass Wellbeing and help us create a future where every community enjoys high levels of wellbeing and equity.

We offer a range of employee benefits, including 27 days of annual leave (increasing with service), a 5% employer pension contribution, paid volunteering leave, travel season ticket loans, NHS discounts, gym and fitness discounts, and access to occupational health and mental health support.

Our ideal candidate will have significant senior-level management experience in a complex environment, preferably within the Voluntary, Community, and Social Enterprise (VCSE) sector. You will have a track record of strategic and operational management, stakeholder engagement, and the implementation of innovative technologies. Excellent communication, leadership, and organisational skills are essential, along with a proactive and flexible attitude.

Interviews are scheduled for Wednesday the 10th of July 2024.

Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• London, E1 1DU: reliably commute or plan to relocate before starting work (required)

Application question(s):

• All employees are required to undergo a DBS prior to starting with us

Work authorisation:

• United Kingdom (required)

Work Location: In person

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to the award of a new contract, we are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Wiltshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on 21 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

• If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

Operations Lead Job Description

ROLE CONTEXT

ABOUT ALL SAINTS: There has never been a more exciting time to join the team at All Saints. As part of a new project to revitalise the church for the Island, we are planting the first-ever contemporary service into the Church as part of the HTB network of churches (including Harbour Church Portsmouth). We are currently building an amazing team to bring the vision to life. So, this is a rare opportunity to join a new foundational team and community and to be part of the team that sets the vision, values, and culture for the next phase of ministry at All Saints as we explore what it looks like to play our part in the evangelisation of the nation, the revitalisation of the Church, and the transformation of society.

ABOUT RYDE: Ryde is just a 10-minute journey on the hovercraft from Portsmouth Harbour. Ryde is known as ‘the gateway to the Island with several main travel points located within it. It also has a long stretch of sandy beach and lots of independent shops and cafes. The largest town on the Isle of Wight with a population of 37k. The Church is a landmark on the island with the spire visible from many places around the Isle of Wight and from the mainland projecting beyond the town skyline. The socioeconomic makeup of the town is very mixed and it is a great vibrant place to live and work.

ROLE PURPOSE

This is an amazing opportunity for someone who thrives on operational excellence and loves managing a project to completion to have a hugely impactful and pivotal role in a church entering a new phase of its life. You will be a key part of the leadership team and oversee the operational management of All Saint’s Ryde and assist other Ryde churches in the plurality group; ensuring structures and systems are in place to enable ministry and best use resources within our church, to advance the vision of the church. The Operations Lead will work with the Rector and Team Vicars to achieve the strategic objectives of All Saints in overseeing the operational, organisational, and financial aspects of the church.

KEY TASKS AND DELIVERABLES

Oversee Operational Excellence - Oversee the important day-to-day operations of the church and its buildings and hold oversight responsibility for: Project roll-out; Health and Safety; Food Hygiene, Fire Assessment; Risk Management; Infrastructure; GDPR and Accessibility issues.

• Develop and lead the ongoing strategic plan for the church’s activity in consultation with the wider team.
• Collect and collate data and process information to provide reports as required about church activity.
• Lead the process of planning, designing, developing and implementing church operating and governance procedures, processes and systems.
• Work as part of the leadership team to develop the church’s calendar of events and activities.
• Collect data regarding progress concerning the church’s key objectives and report regularly to relevant stakeholders.

Lead on rhythms to ensure great delivery and communication.

• Oversee the smooth operational running, development and communications of Sunday services & events.
• Responsible for the creation, implementation and ongoing development of excellent systems and processes to support the growth of the ministries and staff structure.
• Work with the team to ensure effective systems are in place for communicating with the church family and wider audiences, including the church website, social media channels and local press.
• Ensure that all church administrative systems are operating effectively and cost-efficiently to serve the running of the church, including all IT systems.
• Provide support to volunteers in the areas of Administration, Communications, IT, Safeguarding, Finance and Facilities to ensure that procedures are implemented and easily followed.

Help to oversee our greatest resource- People!

• Help to recruit, lead, onboard and equip a team of staff and volunteers to support the various functions of the church.
• Work with the team to develop and implement a relevant training strategy for staff and volunteers.
• Work with the leadership team to oversee the implementation of the performance management process to measure and evaluate progress against the strategic goals of the church.
• Responsible for ensuring all church policies, and staff handbooks are up to date and compliant with safeguarding, charity and employment law.
• Support the governance structures of the church and the churches working in plurality.
• Day-to-day oversight of the finances in conjunction with Church Wardens and Rector.
• Oversee the monthly payroll.
• Management of bank accounts, utilities, insurance, and various contracts as needed.
• Manage the church budgets in conjunction with Churchwardens, Rector and Team Vicars.
• Work with Rector, and churchwardens to ensure monthly and annual accounts and budgets are prepared for submission to the Charities Commission on time.

Ensure our facilities are the best they can be.

• Work with the church warden who oversees facilities to manage the premises and facilities ensuring the site is maintained to a high standard and used in line with the vision.
• Oversee facilities, insurance, health and safety and risk management.
• Project manage key organisational development projects within the church and where necessary liaise with external contractors and suppliers.
• Create systems that enable ministry and mission.

Be the Team – as All Saints has never had a contemporary worship service before, this is really a church-planting opportunity. We’re therefore looking to build a team of people who are energised by helping one another and who want to serve the wider vision of the church rather than work in team- specific silos. While most of your work will be focused on operational excellence, we’re aiming to be a close-knit team who all help each other and where no one is left with too much on their plate or a task they can’t manage. This means we’ll all help you with as needed, but in turn, we expect that you’ll help when needed with other projects as well. We think church is just more fun this way, anyway!

• Work with the Rector and Team Vicar to oversee and implement the church’s IT systems and infrastructure.
• Work with the Team Vicar to oversee and implement the church’s use and development of the ChurchSuite database - workflows, tags, GDPR compliance, data cleansing etc.
• Ensure that equipment and systems are fit for purpose and that security protocols and protection are up to date and compliant.

Learn and grow in community – we want to take our team time seriously, to pray for one another, and to help each other grow in our faith and giftings. So, we want an Operations Lead who is excited to participate in team meetings and vision days and has a desire to keep developing their skills, learning, and to create a culture where helpful and gracious feedback is encouraged at all levels. This will mean having a flexible attitude (being able to let go of something that hasn’t quite worked or improve an area that needs improving) and being a proactive member of the team- prepared to give and receive feedback openly.

KEY CHARACTERISTICS

The successful candidate will be:

• A mature and committed Christian, who is confident communicating the reason for their faith.
• A proactive self-starter, with a knack for seeing what needs to be done and finding a solution.
• Highly organised and can inspire others to be organised and use systems properly.
• Have an eye for detail and issue spotting.
• Undaunted by administrative work and have a knack for prioritising work and ticking things off
• the list, celebrating progress and achievements.
• A kind and considerate manager of people who delegates fairly and works well with others.
• Confident in advocating for and championing best practices.
• A passion for continuing improvements and upskilling of the team.
• Excellent English written and verbal communication skills.
• A love for the church and a desire to see the Church grow.
• Reliable, excellent time-keeping skills (be able to arrive on time, as well as run meetings to an
• agenda and time).
• Have a sense of humour and fun – can make mundane tasks fun for staff and volunteers.
• Exercises diplomacy, grace, and extends kindness to other staff and volunteers – can balance
• loving and caring for people well with achieving outcomes.
• Is willing to learn, grow, and accept and give feedback well.

NECESSARY EXPERIENCE

• Educated to a degree level OR have extensive experience in a similar role.
• Must have experience working in an operational capacity in a previous role.
• Excellent and professional budget management and strategic financial management and planning.
• Regulatory compliance and risk assessments in a professional environment (understands and can keep the team organised on things such as safeguarding and health & safety and data privacy).
• Successful project management.
• Recruiting and working with volunteers.
• Successfully managing others.
• Managing projects where you are not the subject matter expert (such as facilities or IT) but are confident holding other staff and contractors to account.
• Technologically competent – excellent use of MS suite, spreadsheets, databases, and digital presentations.

HELPFUL EXPERIENCE

• Worked in the church or charity sector.
• Professional qualification in Finance, HR, or Project Management
• Line management experience in a professional environment.
• Understanding of grant fundraising or a willingness to learn how to raise funds.
• Familiarity with ChurchSuite
• Familiarity with Accounting and HR software
• Familiarity with MailChimp, MailerLite or another newsletter system
• Use of Canva or other simple design tools.

SPECIAL CONDITIONS OF EMPLOYMENT

Being part an active part of the worship of the Christian Church is a genuine occupational requirement for this role. The Operations Lead will be expected to be part of the worshipping community at All Saints while holding this role. The role holder must be available to work a selection of Key Annual events which will include various Holiday services, Church Meetings, Focus (our church summer holiday festival), and other key ministry events (for which advanced notice of dates will be given and time in lieu will be given if outside of normal working hours). All staff must attend weekly staff meetings in person.

PAY AND BENEFITS

• Annual Salary: £30,000 per annum
• Help with relocation costs (if moving to the isle of Wight from another location) - Enrolment in our Nest pension scheme
• 25 days holiday per annum (+ bank and public holidays)
• Opportunities for continuing development and learning.

As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.

A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.

You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.

Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.

As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.

If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!

Hybrid Working Expectations: 2 days per week office attendance required.

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.

Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.

You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.

For full role responsibilities please view the job description located within the Recruitment Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:      
• Cycle to work
• Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proven experience of excellent customer / supporter service skills.
• Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
• Good ICT knowledge including Microsoft Office suite and databases.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Are you results-driven with a proven track record of supporting innovative and engaging fundraising products? Would you like to make a significant impact to the lives of millions of people affected by heart and circulatory disease?

If so, you could be the Product Executive we are looking for!

As a Product Executive, you’ll work closely with the Product Delivery team to develop and deliver compelling, customer-centric virtual fundraising products. These include month long virtual challenges such as Walk 10,000 Steps a Day and Dechox. You’ll also work with the team to investigate and develop future virtual fundraising innovation opportunities.

Innovation and product development will be at the heart of everything you do. With a newly refreshed strategy set up to develop and deliver a sustainable and varied portfolio of mass participation and virtual events, your role will be critical in helping us generate net income to power our research and help save lives. 

You’ll work closely with members of the Product Delivery Team and other expert functions across the organisation, ensuring that all activity is successfully planned, delivered and managed, and all financial and non-financial targets are met. As an end-to-end guardian of the products and propositions in our portfolio, you’ll facilitate an excellent customer journey from start to finish.

Working arrangements 

Please note, this is a fixed term contract until August 2025, covering family leave.

Start date: As soon as possible.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you 

As our ideal candidate, you will:

• Utilise excellent communication, organisation and analytical skills to contribute experience, energy and passion to product development and delivery, driving engagement and fundraising to meet ambitious targets
• Apply a solid understanding of marketing techniques and fundraising principles to effectively contribute to a diverse product portfolio
• Demonstrate a proficiency in leveraging customer, market and financial data to inform decision making
• Collaborate effectively with cross-organisational and external teams to ensure a seamless execution of products
• Have your “finger on the pulse” when it comes to any new technologies and emerging trends in mass participation and virtual fundraising, remaining proactive and innovative in your approach 

If you’re ready to make your mark on one of the UK’s largest health charities and improve the lives of people with heart and circulatory conditions, apply now!