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The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:
- ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
- providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
- managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
We are currently looking for a Communications and Engagement Business Manager to join the Foundation on a 12 month fixed term contract.
The Communications and Engagement Business Manager is there to provide project and business management support to enable the Communications and Engagement leadership team to focus on progressing the work of the business area and leading the wider team. The Business Manager is embedded in the team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.
Key Resposibilities
- Build an in-depth knowledge of the Communication and Engagement’s leadership priorities in order to help support the business area’s work.
- Build an in-depth knowledge of partnerships and stakeholders.
- Project management and administration activities for Communication and Engagement’s projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.
- Communicate and negotiate projects and liaise with the wider Foundation team and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress.
- Proactive diary management for the leadership of the Communication and Engagement Team in conjunction with other Business and Diary Managers where necessary.
- Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders.
- Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Directors.
- Note taking and action monitoring of the above meetings, following up on completion of tasks when required.
- Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress.
- Management of the flow of information to other staff within the Foundation.
- Ad hoc desk research as required, collating information and giving recommendations based on the information gathered
- Proactively identify and deliver improvements to team processes and share these learnings with other business areas
- Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, making travel arrangements and other tasks as required.
- Diary management cover for other business areas to cover absence within the team as necessary
- Line management of a Diary Administrator including coaching and development, motivation and end of year and mid year reviews.
Skills, Knowledge and Expertise
- Ability to solve problems under pressure
- Attention to detail
- The ability to make decisions based on knowledge of the business areas priorities
- Ability to absorb and summarize complex information
- Ability to plan ahead, anticipating issues before they arise
- Ability to change priorities whilst remaining calm and focussed
- The ability to work with initiative and at pace
- Curiosity and a proactive approach
- Strong time-management skills and the ability to organise and coordinate multiple projects at once
- Superb written and verbal communication skills
- Excellent relationship building skills
- Project Management experience
- Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders
- Experience of improving business management processes
- Experience of diary management for multiple people
- Experience using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training.
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
We have an exciting opportunity for an IPS Employment Specialist to join our team in Wigan & Leigh
Do you believe you have the skills to support people back into employment? Do you take pride in what you do, and can you think creatively about how different organisations can work together to deliver a better service? Are you happy to talk with employers and help match people into meaningful work?
Please note that working hours are Monday - Friday, 9am - 5pm, however some on-call work may be required on evenings and weekends.
Our IPS (Individual Placement and Support Employment Specialists) team aims to increase the number of people moving into meaningful employment from our drug and alcohol support service. This is a new project and is an exciting opportunity to help make a real difference to people's lives. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.
To find out more about IPS employment support please see this video.
REQUIRED SKILLS
- 12 months’ experience of helping people facing severe labour market disadvantage to obtain or keep work
- Sound knowledge of best practice in the provision of addictions and/or employability and employment services
- Knowledge and understanding of issues faced by people in treatment/recovery in the job market, and in employability and employment services
- Able to assess clients' vocational functioning on an ongoing basis utilising background information and work experiences
- Ability to develop relationships with multiple stakeholders, including employers, partner agencies, clients and their family/carers
- Working knowledge of a broad range of occupations and jobs
- Good verbal and written communication skills.
- Ability to deploy effective employer engagement strategies
- Excellent verbal, written and presentation skills
- Well-developed IT skills, familiar with Office Suite and Google Workspace
- Ability to manage and resolve conflict
- Ability to balance competing priorities within tight timescales
DESIRABLE SKILLS
- A proven track record in placing people into employment and/or in supporting people to achieve sustained employment
- Understanding of national development priorities and the needs of the business community in relation to employability and employment
- Good understanding of local labour market
- Understanding of employment law and employer’s responsibility
A full job description will be provided upon request.
ABOUT THE COMPANY
Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.
At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.
We provide a free and confidential service without judgement to more than 100,000 people a year.
We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.
We Are With You.
As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.
As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.
With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
BENEFITS
- Competitive salary
- 28 days annual leave, plus bank holidays
- 2 days paid volunteer leave per year
- Auto-enrollment into We Are With You’s pension scheme
- Access to a Blue Light Card - giving you great savings on big high-street and online brands
- Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
- We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period
Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about tackling poverty and making a real difference in the local community? Does working with a team of brilliant volunteers to help combat poverty and hunger appeal? If yes, we want to hear from you!
The Trustees of St Neots Foodbank are looking for a new Foodbank Manager to join our amazing team of volunteers. We are a community-led operation that is based on, shaped, and guided by Christian principles. We believe no-one in our community should have to face going hungry.
St Neots Foodbank was founded ten years ago by the town’s churches; and is part of the Trussell Trust network and is still managed by trustees from those churches. At St Neots Foodbank we have our own warehouse and run four distribution centres across St Neots each week; all currently staffed by over 70 volunteers.
We are looking for
As Operations Manager, you will oversee the operations at St Neots Foodbank, giving particular attention to operational efficiency and standards in line with the terms of the franchise, including the implementation of existing policies and standard operating processes. You will be instrumental in enabling our Foodbank to continue to support our community and support and guide its future development.
Our ideal candidate will have relevant experience and be able to demonstrate great leadership qualities to build strong teams based on trust and understanding. Self-motivation, organisation and excellent interpersonal skills will be essential for this role. We are looking for an individual who is in sympathy with Christian values, and who has the ability to work empathetically with people from disadvantaged, marginalised, or socially excluded backgrounds.
Ful details can be found in the attached Job Description.
Applications will be reviewed on an ongoing basis, and the job advert may close early if the right candidate if found beforehand. The Application Form should be completed before interview.
The first round of interviews has been scheduled for Thursday 18th July 2024.
We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Specialist Housing Advocate
Salary: £28,000 - £31,000 (pro rata)
Location: Hammersmith (with possible co-location with key partners)
Hours: 28 OR 35 Hours per week
Contract: Fixed Term until March 2025
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Specialist Housing Advocate will work within a dynamic, fast paced team to provide intervention, advocacy and support that empowers women and ensures that the voice of survivors informs every stage of their journey towards improved safety. This is a new and exciting service, and we are looking for someone passionate about ensuring that all survivors of domestic abuse are able to access safe and appropriate accommodation which meets their needs.
To be successful as Specialist Housing Advocate you will need the below experience and skills:
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse and housing sectors. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. The post holder will hold a caseload of survivors and will also be required to support Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 14 July 2024@ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Lead Music Therapist
Coram Parenting and Creative Therapy Service
Contract: Permanent, 28-35 hours days per week, 4-5 days per week
Location: Coram campus, London
Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic parenting, clinical psychology and family therapy to children and families at our dedicated creative therapies centre and in schools. We work primarily with adoptive and connected carer families, and children who have low level mental health difficulties. We are a trauma-informed service and have specialist expertise in neuro-diversity and children with special education needs. The well-established team has a strong track record in therapeutic interventions, including music therapy, art therapy and narrative therapy based multi-family groups for younger children who are adopted or with a Special Guardianship Order. We have a purpose built therapy building and have recently built a music studio for our adolescent work. We work within very diverse communities and we consciously challenge ourselves and our practice, seeking at all times to be inclusive and anti-racist. We welcome applications from therapists who come from global majority communities.
About the role
We are seeking an experienced HCPC qualified Music Therapist to provide leadership, supervision and management of music therapists and other creative therapists in the service. You will carry out therapeutic multi-disciplinary assessments and music therapy interventions with adopted and Special Guardianship Order families. This work involves trauma informed approaches, family work and life story work. The team is led by a Clinical Psychologist and provides creative, relational, and evidence based approaches, collaborating with wider networks and reaching schools and communities to inform child centred and trauma informed practice. The post holder will receive supervision by a highly qualified Music therapist, and be line managed by a Clinical Psychologist. The post offers a unique opportunity to work alongside skilled creative and family therapists. We seek to empower children and families using strengths based narratives, as well as accepting vulnerability and seeking opportunity for connection, strengthening resilience and support.
The successful candidate will be experienced at working with managing and supervising therapists, developmental trauma, and child and family work and operates with initiative and responsiveness in a dynamic professional environment. A background in CAMHS and/or a social care services would be desirable, with a good understanding of safeguarding planning and managing highly emotive situations. Experience of running multi-family groups would be an advantage. This role requires a supportive professional, a team player, who enjoys working in a diverse, respectful and challenging team.
Closing date: 15th July 2024 23.59pm Interviews: Week Commencing 29th July 2024
The client requests no contact from agencies or media sales.
Location: Hertfordshire
Salary: £16,550 (£27,584 FTE)
Hours: 3 days per week (21 hours)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP The Mount. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP The Mount, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
?Interviews are planned for the 30 July 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-215 338
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Volunteering Development Manager
(Northern Ireland)
£32,145 per annum (pro rata for part time hours)
(Ref: SUS4288)
Part Time 22.5 hours per week – happy to talk flexible working
Base: Home based within reasonable travelling distance from Belfast
About the role
This is an exciting opportunity to join Sustrans as part of the UK-wide Volunteering Team, as the lead representative for Northern Ireland.
As the Volunteering Development Manager, you will support the development of key volunteering initiatives and projects both across the UK and Northen Ireland. You will play a key role in supporting colleagues in Northern Ireland to identify opportunities to embed volunteering across their work.
Contributing to Sustrans 5-year volunteering strategy aims, you will work closely with the Head of Volunteering to shape and implement this within Northern Ireland.
You will build and manage internal and external relationships with key people such as partner organisations and the UK-wide volunteering development network.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have substantial experience of volunteer engagement and development across all stages of the volunteer journey. You will be experienced in project coordination and implementation. You should also be successful in partnership working with voluntary groups and the private sector. Equity, diversity and inclusion should be evident with impact across your experience.
You will be skilled in training and facilitation delivery.
We ask you demonstrate your knowledge of Volunteer digital systems.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 14 July 2024.
Interviews will take place via MS Teams during the week commencing 22 July 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join a team with a bold mission – at Swindon and Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. The Autism Practitioner will work with people across Swindon with Autism and mild to moderate mental health concerns at pre/post assessment stage. Your role is all about providing a collaborative and tailored approach.
What You'll Do:
Collaboration and Efficiency: Work hand-in-hand with other local agencies/organisations to effectively deliver a wide variety of wellbeing support for people with Autism.
Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What You'll Do:
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Collaboration and Efficiency: Work hand-in-hand with existing Mental Health Provision for people and their families, as well as other local agencies/organisations to effectively support people transitioning from services.
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Innovation and Empowerment: Channel your passion into providing evidence-based interventions, becoming key in shaping this role as the service develops as well as providing support to the core Access Community Mental Health team.
Why Join Us:
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Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
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Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
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Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
The client requests no contact from agencies or media sales.
Senior Community Fundraiser
Are you an experienced Fundraiser looking for your next challenge? Do you have the ability to plan for and deliver income and manage the growth of fundraising income to target, in line with the Hospice Fundraising Strategy? You will work on a variety of income streams with a strong focus on recruiting community relationships and developing supporter-led activity.
Key Responsibilities
· Plan for and deliver income to target through agreed Key Performance Indicators
· Acquire and develop new supporters in a planned way to achieve income targets and drive growth
· Lead on key projects to contribute to income generation
· Champion and facilitate consistent and exceptional supporter care experience
· Ensure that all touch points have been recorded accurately and consistently on the database in a timely manner to facilitate integrated supporter care
· Effectively manage, acquire and develop supporter relationships across the community to meet objectives
Key Knowledge & Experience
· Track record of achieving fundraising growth and delivering income
· Experience of the recruitment, management and strategic use of fundraising volunteers
· Experience of forming, nurturing and maintaining relationships within local communities including individuals, businesses, groups and associations to deliver growth in income
· An excellent networker, capable of developing relationships with people from a wide variety of backgrounds
· A very strong performance ethic, driven and motivated towards the achievement of targets
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
· Refer a Friend scheme - £250 payment
· Access to Employee support programme
· Staff discount with thousands of retailers
· Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 12th July
Interview date: 18th July
If you want more than just a job, We want you. Join the team and be there when it matters.
Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness or the loss of a loved one – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.
Post subject to DBS check
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Housing Independent Domestic Violence Advisor (IDVA)
Salary: £26,000 - £32,000 (pro rata)
Location: Hammersmith and another London borough (tbc)
Hours: 21 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.
You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 28 July 2024 @ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One weeks Carers leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond.
Specifically, you will:
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Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans.
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Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond.
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Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest.
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Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs.
(*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).
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Provide a bespoke, professional customer experience to all contacts at all times.
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Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors.
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Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer.
About You
To be considered for this role, you will need:
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A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations.
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To have experience of researching individuals and using this insight to inform decision-making.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of developing clear Key Performance Indicators and reporting performance against them.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.
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To be able to analyse and present data and information in a way that is helpful and actionable to others.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and versatile communications and events professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.
In this exciting role, you will be responsible for producing content about Bonsucro and its members for our different communications channels, developing engaging social media assets and running our communications campaigns. You will also provide logistical and communications support for our in-person and virtual events. The communications and international events that you create play a foundational role in building Bonsucro’s global profile and promoting our mission.
Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are just some of the critical topics this role will be communicating on.
Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.
We are looking for someone with a good range of experience and a passion for communications. You are versatile and highly organised and comfortable working in a busy environment with multiple concurrent tasks, deadlines and activities. Ideally, you will be a confident writer, able to understand technical information and translate it into accurate and engaging copy for multiple platforms. Most importantly, you will be excited to learn about Bonsucro’s work and contribute to engaging our stakeholders through effective communications.
Key responsibilities
Content, channels and events
- Produce well-written engaging copy, distilling complex technical material into easily digestible articles, blogs and other content pieces for a range of audiences
- Organise, schedule and create high quality targeted content across multiple channels (web, email/newsletters, social media and videos) and for a range of digital campaigns
- Commission consultants to provide content, proofread and edit material for publication
- Maintain and update our website, including working with an external web agency to resolve issues or address more complex requests
- Oversee Bonsucro’s internal communications related to the activities and operations of the communications team, to ensure that relevant information is shared across the organisation
- Support development of events programme and write website content for webinars and in-person events
- Draft and design event marketing material and liaise with sponsors
- Coordinate event logistics and lead on evaluation of events and provide recommendations for improvement
- Provide guidance on regional-led communications activities such as webinars, support campaigns and tell regional stories to ensure consistent messaging
Branding and monitoring
- Act as guardian of the Bonsucro brand, supporting colleagues in producing high quality communications within brand guidelines
- On a monthly basis, collect, organise and share data on the performance of our communications activities and outputs against pre-agreed metrics
- Manage and update communications asset library, such as photographs, presentation decks, member logos and reports so that staff can easily access the resources they need
- Provide assistance to team in preparing presentations to ensure consistency in messaging and branding
- Liaise with and supervise external contactors
Person Specification
Essential criteria
- Significant experience in communications and social media activities in a professional environment
- Excellent written and spoken English language skills
- Proven copywriting ability with a track record of taking complex or technical topics and making them accessible to a range of audiences
- Proficient with and prior use of graphic design software (e.g. Adobe, Canva), IT-based and web systems (Wordpress, Mailchimp and Salesforce )
- Strong organisational skills and time management
- Confidence in delivering administrative and logistical tasks
- Creativity and ability to take initiative
- Prior experience organising events and/or webinars
- Affinity with social and environmental sustainability issues
- Excellent interpersonal and teamwork skills
- Good attention to detail
Other desirable criteria
- Ability to speak and write either Spanish or Portuguese
- Familiarity with sustainable agriculture and / or voluntary sustainability standards
- Prior experience working with membership organisations and/or in an international team
- Track record in media relations
Application process
Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal interviews w/c 15 July.
The client requests no contact from agencies or media sales.