Team Manager (Young People Service) Housing Jobs

Database Administrator

Location: Hybrid - Home Based and Hospice Based North Devon
Job Type: Part time, 22.5 hours per week
Contract Type: Permanent
Salary: £24,269 to £26,893 per annum (pro rata)

About The Organisation

Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit them.

Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them.

What you will be doing: 

Joining this friendly and committed team you will be responsible for the day-to-day accurate inputting of supporter details and providing a high level of donor care in relation to these records. This work records the fundraising activity and donation income onto the database to provide an information service for the fundraisers and ensure income can be reconciled to our financial records. You will also have a pivotal role in the continued development of this fundamental resource. 

This is a hybrid role, working from Little Bridge House as required.

The Successful Candidate: 

To be successful in this role you will be proficient in working across IT systems including Microsoft Office, have experience of inputting batches of large volumes of financial and non-financial records to databases, accurate data inputting, querying on data and generating routine reports from databases. With experience in providing excellent customer service, you will be able to demonstrate well developed verbal and written communication skills. Experience of the CRM Salesforce would be desirable but more important is the ability to learn new software applications quickly. 

What they offer:

- 33 days (plus bank holidays) holiday entitlement, which increases with service 
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution 
- family friendly policies, with enhanced maternity/adoption pay

- occupational health, wellbeing and counselling services and employee assistance programme 
group life insurance scheme  - training and development opportunities 
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference 

They value their staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.

Closing date: 4th November 2024
Anticipated interview date: 20th November 2024

Our client committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community. 

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer. 

You may also have experience in the following: Database Administrator, Database Assistant, DBA, Database Management, Database Manager, SQL, Data Administrator, Data Assistant, etc.

REF-217 594

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Assistant Project Lead

Job reference: REQ002196

Salary: £28,200 – £30,000 dependent on experience

Contractual hours: 37.5

Basis: Full Time

Region: Peterborough

Closing date: 14 November at midnight

United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.

Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.

United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.

We always appoint on merit, and we are open to discussing flexible working options.

The Role

United Learning is a group of schools that aims to provide an excellent education and improve the life chances of all the students that we serve. We have embarked on an ambitious transformation roadmap which aims to ensure that teachers have the right tools to teach, that pupils are enabled to develop their learning independently and that the organisation is designed for efficient delivery and structured for growth.

In this role, you will work in a supportive and high-performance team responsible for a significant programme of change across all our schools.  You will report to the Head of Transformation Projects and work closely with the Chief Transformation Officer and the wider Transformation Department.

As a team, we prioritise transferable skills and attitude over specific project management experience and are open to applications from career starters as well as those looking to change careers. Our aim is to utilise technology to innovate and ensure our processes and operating approaches are efficient and scalable as we continue to grow our network which means most projects will have a digital element, so the right candidate will be comfortable with technology and eager to learn and ask the right questions.

About you

To succeed in this role, you must be:

· Passionate and committed to improving the lives of young people.

· Organised and have the ability to manage competing priorities whilst working at pace.

· Confident in working with a diverse range of stakeholders, including specialists in their field.

· A team player with strong communication and collaboration skills.

· Adaptable and skilled in problem solving.

· Intellectually curious and committed to continuous improvement.

· Competent in the use of Microsoft applications including Outlook, Word and Excel.

United Learning values diversity and inclusion and is committed to creating and sustaining a more diverse workforce. We welcome applications from professionals of minority ethnic origin who share our commitment to inclusion and diversity.

Rewards and Benefits:

· 26 days holiday.

· Competitive salary.

· Contributory pension scheme, meaning we will save together for your retirement.

· Occupational sick pay, protecting you and your family.

· Competitive maternity, paternity, and adoption benefits.

· Health cash plan including GP Line.

· Over 250 employee exclusive benefits through our partners Perkbox, including access to discounted cinema tickets, holidays and gym memberships, car leasing and Cycle2work schemes.

· Continuous Professional Development options tailored to your needs.

· A supportive and collaborative team located across the country.

We are open to requests for flexible or part-time work and we encourage open and regular conversations about work-life balance.

For more information

For any queries relating to the role or your application, please email Anna Cannizzaro (Head of Transformation Projects) 

United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.

Senior Care Administrator

Location: Barnstaple - Little Bridge House
Salary: £26,212 - £29,046 per annum (pro-rata)
Job Type: Full time, 30 - 37 hours per week (to include Monday and Friday)
Contract Type: Permanent

About The Organisation:

Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit them.

Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them

What you will be doing:

This is an exciting opportunity for a flexible, enthusiastic and experienced Administrator to play a key role in supporting our skilled and supportive multi-disciplinary team at the unique setting of Little Bridge House.

This role is responsible for the efficient running of the administration function and will support the Head of Care, the hospice Doctor’s and the care team with all aspects of administrative and secretarial duties. Main responsibilities of the post include dealing with incoming calls from families and professionals and assisting with the administration of the referral process for children.

Duties will also include maintenance of the care database, producing reports and maintaining the records of the children that use their service and supervise paid and voluntary administrative support as required.

The Successful Candidate:

Applicants must be able to work on their own initiative, able to prioritise workloads, have an eye for detail, have strong all round communication skills, and experience of organising a busy office. Strong IT skills including working knowledge of MS Excel, Word, PowerPoint and Outlook as well as experience using databases is essential.

Due to the environment a, experience of working within a health or social care setting and thorough understanding of the need for confidentiality is essential.

They value their staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.

Closing date: 4th November 2024
Anticipated interview date: 13/14th November 2024

They are committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Why Work For them?

Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• NHS pension continuation for Nursing staff or personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• a chance to make a real difference

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.

You may have experience in the following: Healthcare Administrator, Medical Secretary, Hospice Administrator, Office Manager, Administrative Coordinator, Care Services Administrator, Health and Social Care Administrator, Clinical Administrator, Administrative Support Officer, etc.

REF-217 442

Leeds Mind promotes positive mental health and wellbeing and provides help and support to anyone who needs it in and around Leeds. We have faith and optimism in our clients and so the services we deliver are built around their needs. We support the people of Leeds to discover their own resources to ‘recover’ from periods of poor mental health, and to live life independently with their mental health condition.

Our values of Being Open, Supportive, Brave, Connected, and Resourceful are pivotal to the work we do.

As part of the Senior Leadership Team (SLT), you’ll provide transformational leadership, developing and executing our strategy to ensure we deliver our mission of ‘better mental health for all’. With a focus on increasing our impact and reach, you will have a key role in developing meaningful relationships with internal and external partners, crucial to ensuring a sustainable approach for services.

Belonging at Leeds Mind

Leeds Mind is committed to creating an inclusive environment and being an equal opportunities employer - We believe that inclusive practices should be part of everything we do.  We are committed to ensuring that our colleagues, volunteers, and service users feel a sense of belonging at Leeds Mind that gives them the confidence to share their unique perspectives and experience. 

Purpose of the role

The Director of Operations is a high profile and influential role, key to Leeds Minds strategic development and successful delivery. The Director of Operations is responsible for leading the team and the strategic development of operations across West Yorkshire.  The operations team are the largest function with a highly committed team and varied portfolio of services for young people and adults. The role requires a leader who understands accountable leadership and can inspire teams as we move towards our next strategy. The role is fast paced and varied so resilience, strong leadership and a values-led approach will be key to success.

The postholder will join Leeds Mind with a proven track record in successful services strategy with a focus on social purpose and client experience. The role requires experience of strategic oversight and accountability for delivering effective, safe and impactful outcomes.  The postholder will be expected to demonstrate a strong commercial understanding of the sector. They will use evidence to inform their decision making to ensure services are cost effective and deliver in the best interests of the organisation, our staff and clients.

With experience of programme management & financial modelling, enabling robust monitoring and evaluation frameworks, will be key to success with the following:

·       safeguarding practice

·       contract and procurement management

·       strategic and operational risk and 

·       sustainable development 

What we're looking for

Leeds Mind is an equal opportunities organisation, and we welcome applications from all backgrounds and identities; particularly culturally diverse, LGBTQIA+ and/or people with disabilities who are under-represented  within Leeds Mind.

• We're looking for someone who has a proven track record and professional experience at a senior leadership level preferably within health & social care.
• You'll have had organisational accountability for safeguarding policy and practice, and ideally understand Caldicott Guardian requirements. 
• Strong programme management skills are a must, and you will be accustomed to managing complex issues and demanding priorities. 
• Experience of oversight of quality assurance systems is essential and you'll have developed continuous improvement systems within your organisation.
• You'll have strong influencing skills and effective working relationships with senior stakeholders across the voluntary and public sectors
• Demonstrable financial experience managing & developing budgets and business plans, as well as contract management
• Experience of developing and understanding service user involvement at all levels

Assessment process

This will be a 2-stage process, with first interviews happening through the advertising dates and a planned final stage on Monday 18th November.

The role is based at Clarence House, Clarence Road, LS18 4LB (with hybrid working).

Successful candidates will be required to undertake a right to work in the UK check as well as an enhanced DBS check.  Leeds Mind is an Equal Opportunities employer.       

Reg charity number: 1007625

We have an exciting opportunity for a Domestic Abuse Caseworker to join the Northern PIC team, working 37.5 hours a week. Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:
This role is based in Portsmouth, operating as a hybrid working model with three days in the office, and two working from home. All travel costs to and from appointments from your office base will be reimbursed.

As a Domestic Abuse Caseworker, you will be:

• Focusing on victims of domestic abuse, providing a pro-active, short to medium term crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Supporting victims face to face or over the telephone to assist them in accessing services to keep them & their family safe
• Developing individual safety plans to meet client's needs as identified in the needs & risk assessment
• Providing advocacy, emotional and practical support and information to victims including exploration of legal & civil options, housing, health and finance and support clients through the criminal justice system
• Participating in multi-agency meetings by being the voice of the client & follow up actions agreed in meetings keeping the client's safety at the forefront of proceedings

You will need:

• A good understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• An understanding of Safeguarding issues, and the legal responsibilities surrounding these issues
• Theoretical, practical & procedural knowledge of civil & criminal justice remedies for victims of domestic abuse
• Experience of working within a multi-agency and legislative framework
• Experience of managing a complex caseload, prioritising work effectively
• Strong crisis management skills & the ability to deal with stressful and difficult situations
• Good communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
• To be able to use various IT applications including, Microsoft Word, Excel etc. and Case Management systems
• This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision

Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black,Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.