Team Administrator Jobs

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Family Action are delighted to offer this opportunity within the Sheffield Neurodiverse Family Support Service (previously Sheffield ADHD Project).

This is an exciting time to join Family Action to help shape services via a newly created role. The post seeks to find innovative ways of supporting parents/carers and professionals faced with the day-to-day challenges of supporting children and young people with neurodiversity in Sheffield.

Your impact

This is an opportunity for the right person to make a real difference in the lives of children and young people and their families. The details of the role will be shaped by the post holder in collaboration with parents/carers and other stakeholders and will vary according to the needs of the local area.

Your responsibilities will include: 

• Working directly with parents/carers to help shape service- coproduction
• Leading on the recruitment and training of parent/carer volunteers
• Leading the organisation of drop-in sessions for early support
• Leading on marketing and communication through webpage development, marketing materials and social media, ensuring information is coproduced and meets the needs of families/professionals in Sheffield.

Your skills

You will hold a recognised professional qualification (degree or NVQ 4) in social work or social care, health or education. We are particularly interested to hear from applicants who have lived experience of SEND and/or experience of working with families with SEND in an educational environment, local authority, voluntary organisation.

An ability to work collaboratively with families in an inclusive way is essential to this post.

This is an opportunity for the right person to make a real difference by providing the families of Sheffield with advice, support and information to help them to achieve positive outcomes.

What will we offer you?

You will join a positive team passionate about delivering high quality innovative services

with a strong commitment to continuous learning and development. You will be supported to develop your knowledge and skills with the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. You will be offered regular individual supervision and trauma informed group consultation together with your team. Family Action offers a generous pension scheme and leave entitlements.

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you. 

Join Our Team – Support Worker (unpaid adult carers)

We're looking for a Support Worker to join our friendly team. You will be based in our Maldon office, playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will act as the initial point of contact for carers managing referrals and ensuring carers receive a timely response to enquiries. You will conduct initial conversations with carers to understand their needs and circumstance. And you will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks.

About Us:

Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.

About You:

You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.

What We Offer:

· Salary: Band 5, £23,017 per annum

· Contract: 12 months (extension subject to funding)

· Hours: 35 hours per week

· Location: Office based, Maldon, Essex

Benefits:

· Full induction and relevant training

· Contributory work-based pension scheme

· Access to a 24-hour Employee Assistance Programme

· Flexible working arrangements

Apply Now:

If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.

Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.

Closing date 5pm on Tuesday 9th July 2024.

Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Salary: Marie Curie Pay Scale, aligned with AFC Band 2 (£22,383 per annum + enhancements) pro rata
Hours/Contract: 12 month Fixed-Term Contract - 37.5 hours per week 
Based: Hybrid - Liverpool Hospice/Home
Closing date: 14th July 2024

This role is part of a team responsible for supporting the co-ordination and booking of care for Marie Curie Services within the region (North West). You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Healthcare Assistants and the local care teams and patients' families and carers.

Marie Curie delivers care 365 days each year and the Local Coordination Team work together on a rota basis between 8am and 10pm 7 days a week

If you want to work in an organisation that really makes a difference every day, we want to hear from you
Marie Curie Benefits Package:

- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
- Continued access to NHS Pension Scheme

What's in it for you

- Annual leave allowance - 27 days plus 8 public holidays (pro rata)
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Competitive Policy for parental/sick Leave
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
- Free Uniform
- Generous enhancements. - 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
- 83% x your basic salary per hour paid for Sundays and Public Bank Holidays

What we are looking for:

- Excellent communication, inter-personal and organisational skills with a high level of diplomacy.
- Working knowledge of windows applications, including databases
- Administration and customer service experience are essential.
- IT literacy and a sensitive telephone manner
- Ability to prioritise work and deal with changing service demands.
- Flexibility and reliability, with a positive and professional attitude and the ability to work accurately under pressure

To view the job description please click here

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

For more information or an informal chat please contact our Hub Manager, Suzanne Munro on [email protected]

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

This role is subject to receiving satisfactory enhanced criminal record check
We reserve the right to close this vacancy early.  Agencies need not apply.

Thanks to the support of the City Bridge Foundation we are seeking a passionate and experienced Community Growing Programme Lead with a track record of coordinating engaging, educational and accessible food growing and environmental workshops and learning opportunities for the local community.

This is a new, varied, and exciting role with the opportunity to maintain and develop a beautiful, versatile garden alongside a small and supportive team.

If you think this is the role for you please download our application pack and follow the instructions closely to apply. 

Benefits include Contributory pension, Group Life Insurance and Long Term Sickness Income Protection
Responsible to CEO

Main purposes of the job:
To plan, organise and facilitate volunteering sessions and community courses which may include weekend volunteering sessions, and corporate volunteer workdays.

To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden with an emphasis on individuals and communities who may otherwise be excluded, particularly disabled and learning-disabled people, and people with mental ill health and long-term health conditions.

To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.

To promote the social, therapeutic and training aspects of horticulture to community groups, and individuals in the London Borough of Hackney and beyond.

To work flexibly and independently within our small team to support each other, to assist with the physical maintenance and general organisation of the St Mary’s Secret Garden ensuring that the garden is cared for, open and accessible to the wider local community.

To proactively develop SMSG as a resource for the local community, creating and facilitating new projects.

This role will join TCV at an exciting time for our charity. You will be central to a small immediate Fundraising team and a wider income generation directorate. This is a great opportunity to work on the implementation of our income strategy that aims to grow our supporter base and engage existing audiences.

The role reports to the Head of Fundraising & Partnerships and your key focus will be to support the growth of fundraised income over the next 3 years. This will involve many things including the development of fundraising appeals, lead generation campaigns, in memory fundraisers, legacy, payroll giving and the creation of compelling stewardship journeys for a range of audiences.

We are seeking a self-motivated individual who is keen to make a difference. You will have a broad skill set and previous experience of working in a small Fundraising team. You will be as happy responding to donor enquiries and carrying out finance reconciliation as you will be developing creative approaches for a new Fundraising appeal. The role requires a candidate with excellent communication skills - both written and verbal, experience of working with Fundraising CRMs, good analytical and administrative skills, and experience of working on a range of fundraising campaigns.

To be considered for this role you should have:
- Experience of working on fundraising campaigns using varied channels, including - email, social, direct mail.
- Excellent data handling skills and be a confident user of CRM systems.
- Excellent communication skills both written and verbal, and a good creative eye.
- Experience of working in a small but busy fundraising team

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. This role will set the foundations for Women in Prison’s ambitious fundraising plans leading on securing gifts from trusts and foundations and ensuring that all secured grants are well managed and effectively reported on. The post holder will identify new funding opportunities and ensure these are assessed and responded to in collaboration with staff across the organisation.

Key Responsibility Areas:

1. Develop a trusts and foundations strategy for Women in Prison and ensure its implementation
2. Fundraising research, proposal writing and income generation
3. Donor reporting and administration
4. Build positive relationships with funders

Are you an experienced administrator with excellent communication skills? Do you have a keen eye for detail and a passion for delivering the best possible service?

We are looking for a proactive and detail-oriented Risk and Assurance Coordinator to join our Risk and Assurance team.

Our Risk and Assurance team plays a crucial role in ensuring our success by maintaining industry-leading standards and delivering an exceptional risk and compliance service to the British Heart Foundation (BHF).

As our Risk and Assurance Coordinator, you will provide essential administrative support related to the monitoring and reporting of the Risk and Assurance team. Your responsibilities will span across a variety of critical areas, including risk management, shop security, income protection, internal audit, and insurance.

You’ll act as the main point of contact for all internal and external security support requests, supporting the case management system and assisting the team to deliver an essential service.

This is a varied, hand-on role and an exciting opportunity to make a real impact and support the successful delivery of the wider BHF strategic mission.

Working arrangements

This is a blended role, where your work will be dual located between your home and our London Office. 
 
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
 
About you
 
You'll have excellent administrative and customer-service skills, having previously worked with large datasets, handled complex queries, and successfully managed relationships with internal and external stakeholders.

To excel in this role you’ll also be:

• Effective Communicator: As the main point of contact for all internal and external requests, you’ll excel in both written and verbal communication.
• Tech-Savvy: Proficiency in MS Outlook, Word and Intermediate Excel skills.
• Results-Oriented: You take initiative and ownership to complete tasks effectively. Your drive for results sets you apart from the rest.
• Organised and Deadline-Driven:  Your organisational skills and ability to meet multiple deadlines will make you a valuable asset.
• Excellent Team Player: You thrive in a team environment. Whether collaborating with colleagues or working independently, you contribute effectively.
• Detail-Oriented: You approach problem-solving with discipline and precision. Your analytical skills are top-notch.

If you have a passion for risk management and a keen eye for detail, we want to hear from you!

About us
 
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
 
Benefits
 
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
 
Interview process
 
Interviews are due to be held over Microsoft Teams on 22nd & 23rd July.
 

Job Title:               Hackney Service Engagement Lead 

Salary: £20,800 - £26,000 - hours dependant 

Working Hours: 28 – 35 hours per week (12 month contract)

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension  scheme, 30 days annual                                                  leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney region (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Equipment Hire Service across the Borough.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 14 hours per week as is a job share, which will be predominantly Monday to Wednesday within the working day, however, will include occasional evening and weekends. This is a home-based role, however travel across Hackney will be required.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description attached and available on our website.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website.

Closing date: 07/07/2024 - 11.59pm
 
Interviews: Week beginning 08/07/2024. 

Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

Due to the award of a new contract, we are looking for an Advocate to join our team in Shetland. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About the role 

We have an exciting opportunity for an Advocate to join our team covering Shetland. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home or other suitable community venue and be home based for telephone for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection is essential.

This is a part time role for 21 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum pro-rata. 

About you 

We actively encourage applications from those who are long term unemployed. 

Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support. 

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance. 

How will you make a difference? 

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support. 

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options. 

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.  This can be through 1-2-1 advocacy or in a group setting. 

Professional Development? 

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in. 

Benefits:

• 28 days annual leave plus bank holidays, pro-rata 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme 

• Supportive working environment fostering a good work/life balance 

• Support with continuous professional development 

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options. 

How to apply 

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates: 

Closing date for applications; noon on Sunday 7th July, however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate. 

We look forward to hearing from you. 

NB: 

• If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training.  VoiceAbility will fund this training. 

As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles.  The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training.  You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.

This role is subject to a Basic DBS check.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

We are recruiting for 1 full-time equivalent role, but are open to a mixture of part time hours, so please put in your application how many hours you are interested in.

In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.

Applications for this role close at 5pm on Tuesday 23rd July, with interviews scheduled for the W/C 29th July. However, we will review shortlist applications as they are sent in and so we may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

About Canterbury Cathedral

Canterbury Cathedral is the cathedral of the archbishop of Canterbury, the leader of the Church of England and symbolic leader of the worldwide Anglican Communion. Located in Canterbury, Kent, it is one of the oldest Christian structures in England and forms part of a World Heritage Site.

Canterbury Cathedral relies heavily on the varied team of committed, knowledgeable and enthusiastic Volunteers who contribute immensely to the Cathedral.

We are seeking a talented and experienced individual to develop strategic focus and direction for the Volunteer population (approximately 500) as well as providing a professional advisory service using best practice.

This is a new position that plays a critical role in bringing technical expertise to the volunteering cohort and transitioning the organisation to be truly volunteer centric.

We are looking for a talented individual to join our team who has the following.

Working knowledge of best practice in volunteer management.

Experience of developing and implementing a strategic volunteering plan .

Experience of transforming volunteer processes or introducing volunteer programmes for similar organisations.

Experience of successfully leading, managing and motivating teams.

Demonstrates enthusiasm whilst understanding the sensitivities of customer service.

Is confident, articulate and has strong interpersonal skills to be able to engage positively with diverse groups of volunteers and colleagues.

Champions a collaborative approach

If this sounds like the kind of opportunity you have been looking for, you possess the skills and experience detailed above, then we would love to hear from you!

Who we are

Off the Record Bath & North East Somerset (OTR) is a mental health and wellbeing charity that gives local young people a safe space to be heard and be themselves. We provide a range of free services for young people, including counselling, listening support, youth participation, advocacy, support for care leavers and a LGBTQ+ focused youth group.

You’ll be joining us at an exciting time as we mark our 30th anniversary with our Young Futures appeal, helping us to reach more young people from under-represented communities. Equity, diversity, and inclusion are at the heart of what we value as an organisation. OTR is committed to equal employment opportunities regardless of race, age, religion, sex, sexual orientation, disability or any other status protected by law.

Purpose of the role

This senior role will manage and oversee OTR’s main operational functions, including finance, human resources, fundraising, office management, data, policies and communications. We recognise that you may not have experience in all these areas, but may be skilled in one or more of them.

You will lead and inspire our Resources team, line managing them to enable our client-facing teams to deliver the best possible services for young people. You’ll be motivated by our mission and play a key role in making it happen.

You will be part of OTR’s senior management team (SMT), working closely with the Head of Voice Services and Head of Wellbeing Services as well as the CEO to actively oversee the growth and development of the organisation, and delivery of our strategy.

Your attributes 

We are looking for someone methodical, calm and extremely organised, who thrives in a busy role where no two days are the same. You’ll enjoy overseeing and managing multiple workstreams, have a strategic mindset and be at ease working with figures and data.

Your enthusiasm and personality are as important to us as your experience to date. If you can’t tick off every point in the person specification below but feel you have the right transferable skills to succeed in the post, please do still apply.

If you would like an informal, confidential conversation about the role before applying, please email us to arrange a time for a chat with our CEO.

Key duties

• Driving efficiency through our finances - overseeing financial procedures to ensure OTR’s bookkeeping, payroll and annual accounts are delivered accurately and on time.
• Budgeting – with the CEO, creating annual budgets and monitoring against these against agreed KPIs.
• Line management of Office Manager, Data & Learning Officer and Development Manager, including day-to-day support, monthly 1:1s and annual appraisals.
• Enhancing our systems and processes – with an innovative mindset, working across the team to identify and implement improvements to the processes that support our work.
• Making OTR a great employer – ensuring our HR function supports our staff to thrive, with oversight of recruitment, contracts, annual leave, sickness monitoring and training/development, along with an understanding of relevant employment law.
• Overseeing our fundraising – working with the Development Manager, CEO and others to ensure OTR brings in the resources needed to deliver against our objectives. 
• Evidencing our impact through data - working with the Data & Learning Officer on our contractual reporting requirements and impact reporting, ensuring our database and other systems enable OTR to make informed decisions about our service delivery.
• Leading a safe and comfortable workplace– overseeing the work of our Office Manager, including health and safety; making procurement decisions and innovating ways to make our premises secure and welcoming for staff and clients.
• Communications - writing internal staff-wide communications and overseeing our online and wider external communications, including our website.
• Be digitally driven – help us to maximise the opportunities from digital innovations, including AI.

Joint responsibilities as part of the Senior Management Team (SMT)

• Policies - working with the SMT to create and develop the right suite of policies to govern our organisation.
• Strategy – overseeing and managing the implementation of OTR’s organisational strategy, including reporting to the Board.

General (applicable to all team members)

• Participate in the day-to-day work of the organisation – such as reporting, attending team and other meetings as required, and taking a flexible approach to general administrative and support tasks
• Be an ambassador for OTR, actively promoting our vision and work
• Ensure the effective implementation of the organisation’s policies and overall organisational objectives, including Health & Safety policies and procedures, taking responsibility for their own personal health, safety and welfare in the workplace.
• Following safeguarding policies and procedures in all aspects of the work with children and young people.
• Actively promoting good equal opportunities practices across all aspects of work and taking positive steps to counter discrimination however and wherever it occurs.
• Participate constructively in supervision and staff development opportunities including training and team building initiatives.
• Contribute to co-operative working across all the services within OTR.
• Promote and enable active involvement of young people in planning, improving and making decisions about OTR services.
• Ensure effective and accessible communication with staff, service users and the general public.
• Contribute to maintaining and developing effective professional relationships both internally and with outside agencies.
• Undertake any other reasonable duties consistent with the skills and duties needed for this role, as required.

Working pattern and location

This role can be worked within our core hours of 8am – 6pm Monday to Friday. We will discuss your preferred working pattern at interview. The ideal candidate will be able to work on one or both of Tuesdays and Wednesdays to align with other senior team members.

This role is based at our office in central Bath, which is very close to Bath Spa train station and Bath central bus station. The post holder will be based in a shared office with access to meeting rooms.

You will be expected to be in the office for the majority of your working week but will also be able to work from home as agreed with your line manager.

How to apply

If you’re ready to proceed, we would love to hear from you. Please visit our website to fill in the online form to apply, and to complete the online Equal Opportunities form. 

The closing date for applications is Monday 22nd July at 5pm. Interviews will take place in Bath on Thursday 8th August.

Terms and Conditions

• Contract: Permanent, with a probationary period of 6 months
• Paid leave entitlement: 25 days plus 2 discretionary days and all English public holidays, plus up to 5 extra days to recognise continuous service, accrued at one per year. This entitlement is pro-rated for part-time employees.
• Two days’ paid volunteering leave to enable you to support causes that matter to you (FTE)
• Pension scheme
• Death-in-service benefit
• Training and development opportunities for all our staff

Appointments will be subject to satisfactory references and an Enhanced level Criminal Records Bureau check.

The job description is a general outline of the job duties and responsibilities and may be amended as OTR develops. The post holder maybe required to undertake other additional duties as may be reasonably required from time to time. 

Are you passionate about helping vulnerable people? You may be who we are looking for!

We are looking for an advisor to join the team linking vulnerable Islington residents to the services that can support them, providing advocacy and support with form filling. We bring services and support right to people's doorstep. You will be resilient, and able to work flexibly across the borough providing advice to people in a variety of settings including food banks, community centres, on their doorstep and on the phone.

We work at the heart of the voluntary sector and have a long-established network of partners that we work alongside to deliver support to residents in Islington. Our work with partners is all about building relationships and linking vulnerable Islington residents to specialist organisations and ensuring they get the support they need when they most need it.

If you have a passion to support and empower people experiencing challenges in Islington, then this Connect Advisor role at Help on Your Doorstep could be the role for you!

We are actively recruiting and reserve the right to close the recruitment process before the deadline date. Early application is encouraged. 

Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). We’ve been in partnership with UHBW for 50 years and we’re as passionate about our work now as we were when we began life in 1974. We’re here to bring moments of joy, comfort and hope to those who need it most; The millions of patients and their loved ones who pass through our hospital doors each year and 13,500 NHS staff who care for them.

That’s a lot of people so we need you to take the reins of our Individual Giving, Legacy and In Memory programmes from September as Sam departs for maternity leave.

This is a varied role where one day you will be creating content and using inspiring patient stories for a full-hearted appeal. Another day you’ll be refining supporter journey comms to our 10,000+ charity lottery players. Another week and you’ll be developing and launching ideas for maximising long-term growth in Legacy and In Memory giving and how this looks across all our brand and supporter touchpoints. 

“If you find your heart singing when you hear about the amazing feats people undergo to improve the lives of others or feel inspired playing your part in improving the health and happiness of every patient cared for in our hospitals, then we think you’d better apply!”. Sam, current post holder.

We are a Disability Confident employer.

Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater.

Benefits:

•  27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
•  Commitment to hybrid and flexible working
•  Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
•  Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
•  Life assurance cover - 4x annual salary
•  Commitment to training and development with budget set aside
•  Medicash health plan - claim cash towards a range of medical costs
•  Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Closing date: 8th July 

Interview date: 15th & 16th July