Team Administrator Jobs
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.
You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.
As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system.
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
- Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
- Ensure data quality and integrity within Salesforce.
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Systems Management:
- Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
- Ensure effective knowledge management across our internal systems.
- Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
- Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
- Maintain and develop our data warehouse.
- Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
- Aid the development of a culture of data literacy and data-driven decision-making across Impetus.
Person specification
Essential:
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
- Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
- Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
- Experience working with agencies and partners.
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
- A proactive and solutions focussed approach.
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
- Strong project management skills.
- Ability to work independently and use initiative to manage a busy and varied workload.
- Strong attention to detail with a clear and diligent working approach.
- Experience with MS Office suite.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Desirable:
- Salesforce certification.
- Knowledge of and experience with some of our other core systems:
- PowerBI (or similar visualisation tools)
- Google Analytics
- Snowflake (or similar data warehouses)
- Fivetran (or similar ETL tools)
- Xero (or similar Finance tools)
- Canto (or similar Digital Asset Management systems)
- Knowledge of T-SQL.
- Experience with cross-system automation tools e.g. Zapier, Power Automate.
- Experience in delivering cross-organisational training.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 15 April 2025.
Interviews
First round interviews will take place: 23 April 2025.
Second round interviews will take place: 30 April 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Accounts and Business Officer
We are seeking a detail-oriented, entrepreneurial, and innovative Accounts and Business Officer to join the team at the charity’s headquarters in Rugby.
Position: Accounts and Business Officer
Salary: £26,000 - £27,500 per annum
Location: Rugby, Midlands
Hours: 30 hours per week, Monday – Friday
Contract: Permanent
About the Role
As an Accounts and Business Officer, you will play a vital role in ensuring smooth financial operations within the organisation. Working closely with the Finance Manager and Senior Leadership Team, you will manage invoicing, payroll, and accounts while also supporting the development and closure of side businesses linked to the charity.
Key Responsibilities:
• Financial Management: Raise and process invoices, manage accounts payable/receivable, and ensure accurate financial transactions.
• Payroll Processing: Operate Sage payroll systems to process salaries and maintain compliance.
• Business Development: Support the start-up and closure of side businesses, ensuring financial sustainability.
• Financial Reporting: Maintain financial records, assist with audits, and provide insights for strategic decision-making.
• Collaboration: Work closely with HR, management, and leadership teams to support financial planning and business operations.
• Process Improvement: Identify opportunities for innovation and efficiency within financial and business functions.
• Any other tasks commensurate with the work of the organisation in agreement with the leadership team
About You
We are looking for an enthusiastic and solution-focused professional with:
• Experience in accounts management, business finance, or a related role.
• Proficiency in Sage payroll software and financial record-keeping systems.
• Strong knowledge of invoicing, accounts payable, and receivable processes.
• An entrepreneurial mindset, with the ability to support business development.
• Excellent organisational and time-management skills.
• Strong communication skills to engage with multiple departments.
• A qualification in Accounting, Finance, or Business Administration (desirable).
About the Organisation
The charity is a UK-wide voluntary organisation based in Warwickshire, dedicated to building inclusive communities founded on justice, advocacy, empowerment, and friendship. They specialise in supporting individuals of all ages who are isolated or at risk of exclusion, pioneering Circles of Support, Independent and Collective Advocacy, Person-Centred Planning, and full participation in mainstream life.
Other roles you may have experience of could include: Accounts Manager, Finance Officer, Business Development Officer, Payroll Manager, Financial Administrator, Financial Coordinator.
If you are a detail-driven, entrepreneurial professional with a passion for financial management and business innovation, we would love to hear from you. Apply now to be part of the dedicated team!
Sobell House Hospice Charity is looking for a collaborative and detail-oriented Director of Finance to join our Senior Management Team. With our retail and fundraising teams generating around £4m income annually, this is a growing and dynamic charity.
As Director of Finance, you will manage our finance function and lead our finance team. You will also work alongside the CEO, the Director of Fundraising and Director of Retail to develop the charity’s strategic direction, fulfil our aims and embody our values across the organisation and externally where appropriate, in conjunction with the Charity’s trustees. If you are motivated, want to work with people who care about making a difference and have a can-do attitude, we would love to hear from you.
Main Responsibilities
As a key member of the Senior Leadership Team (SLT), you will collaborate closely with the CEO, Directors, and Trustees, to deliver the aims and objectives of Sobell House Hospice Charity (SHHC), in particular supporting the delivery of income generation activity and grants to the NHS. You will be responsible for the day-to-day accounting and financial management and compliance of the charity and its subsidiaries. The Director of Finance is also responsible for budgeting and reporting on the financial performance to the Trustees and particularly their Finance Committee, as well as communicating financial information and improving financial understanding at all levels of the organisation.
Tasks and Responsibilities:
1. Direct all financial management matters, including setting policy and procedures, for:
- Accounting
- Tax
- Controls, including management
2. Reporting
3. Communicate strategy and policy decisions to senior management, employees and volunteers
4. Contribute to the strategic direction of the Charity
A full job description can be found on our website.
Part-time hours 22.5 - 30 hours per week.
How To Apply
Please apply on our website. The closing date for applications is Monday 7th April 2025 with first interviews taking place on Friday 11th.
Sobell House Hospice Charity is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all its staff and volunteers to share this commitment. The postholder will be required to undergo identity checks including a DBS check before taking up the role.
Our aim is to provide care at the heart of our community, and we can do this best when our staff truly reflects that community. To ensure that we represent and support everyone, we welcome job applications from people of all backgrounds and with differing experiences. We do not discriminate on the basis of disability, race, gender reassignment, gender identity, marriage or civil partnership, pregnancy and maternity, religion or belief, sexual orientation or any other aspect of a person’s background.
It is our mission to enrich the lives of our patients and those who love and care for them.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a passionate and enthusiastic Operations Manager to join our friendly and supportive team.
Main purpose of post
You will manage Survive’s daily operations to keep the organisation compliant and functioning efficiently and to lead on specific projects to further the organisation’s mission and strategic aims.
You will attend regular meetings with the CEO, be an active member of the Senior Management Team (SMT) and attend other internal meetings and working groups.
You will also be instrumental in the Client Journey working group and their work to streamline and improve services. Where necessary, you will represent Survive at external meetings and working groups.
You will be responsible for the completion of timely performance reports to the Board of Trustees and internal working groups. This role will also provide statistics for internal/external use as/when required.
You will oversee a number of internal projects and external pilot projects.
Outline of main duties
The following is a summary of the key responsibilities of the post. It is not intended to be an exhaustive list, and the post-holder may be required to carry out other duties which are appropriate to the scale and nature of the job role.
Operations:
o ensuring that key tasks and our contractual obligations are being fulfilled. You will ensure accurate and appropriate record keeping across the team on our database, Charity Log.
o working with the SMT on an organisational design structure which meets the needs of our growing service
o attending SMT and Client Journey working group meetings to discuss and resolve organisational challenges and help address ‘bottlenecks’ in service provision’
o taking responsibility for premises including the Micklegate office and remote counselling locations. Includes liaison with the landlord, booking rooms and inspecting premises to ensure they are suitable for counselling
o taking responsibility for health and safety in our York office
o compiling risk assessments for the York office, satellite locations, home workers and external events and activities.
IT and phone systems
o providing training and support on IT and Survive’s systems and software to staff, volunteers and trustees.
o liaising with Survive’s IT and phone/broadband suppliers regarding upgrades, service continuity, security and risk management
o answering first line technical questions before escalating to Fusion Systems
o controlling system access permissions to software applications and Sharepoint folders
o setting up new and managing existing software applications to ensure Survive is making the best use of technology to assist with organisational efficiency
o being responsible for the purchase, upgrading, maintenance and disposal of IT hardware and mobile phones within approved spending limits, and preparing costed proposals for Board approval, where necessary
Policies and procedures
o You will follow Survive policies and procedures including (though not limited to) Safeguarding, Health and Safety, Confidentiality, data protection and information sharing
o You will monitor the data that Survive holds for clients in order to comply with the organisation’s confidentiality policy and with UK GDPR including responding to third party disclosure requests and Data Subject Access Requests (DSAR) from service-users, former service-users and third parties
o You will contribute to the maintenance and development of Survive’s policies and procedures
Resources
o ensuring that Survive obtains value for money and works to achieve efficiency by reviewing practices, systems and processes and making changes and recommendations where necessary
o managing the procurement process for insurance, leases, suppliers and contracts in order to get the best value and to meet the needs of Survive
o attending the Finance and Resources sub-committee meetings to advise on contracts and suppliers
Projects, monitoring and evaluation
o attending external meetings with funders, partners and commissioners where required, and where necessary, provide monitoring and evaluation reports
o attending working groups to represent Survive
o liaising with partners to develop and secure funding for pilot projects and be responsible for ensuring key milestones are met and the production of regular monitoring and evaluation reports
o providing reports to the Board of Trustees including Survive’s performance against Key Performance indicators (KPIs)
o You will plan and deliver specific projects, working with internal and external stakeholders and reporting on key outcomes and deliverables. For example, you will maintain existing accreditations (e.g. The Survivors’ Trust) and work towards gaining new accreditations (e.g. BACP)
Person Specification – Operations and projects manager
Qualifications
- You will have a good standard of general education and ideally a qualification in one or more of the following areas: business administration, project management, charity management
Operations
- Experience of procurement and managing supplier contracts
- Working knowledge of Health and Safety legislation and UK GDPR
- Ideally, you will have worked or volunteered in the charity sector
Team relationships
- Able to deliver training, as required – especially IT training
- Able to work effectively as part of a team and create, build and sustain good working relationships
- Ideally, experience of managing change and supporting a team in embracing new ways of working
Experience, knowledge and skills
- You will have excellent IT knowledge and skills and be able to support the team. You will have experience of Microsoft Office applications and computerised client databases (we use Charity Log)
- You will have ideally have experience of delivering contracted services
- You will have experience of maintaining and enforcing boundaries, adhering to policies and procedures and handling sensitive information
- Ideally you will have some knowledge and understanding of issues relating to rape, sexual assault and child sexual abuse, and its impact on survivors
Projects, monitoring and evaluation
- Experience of overseeing pilot projects, ensuring key milestones are achieved
- Experience of compiling performance, monitoring and evaluation reports
- Able to research, analyse and summarise information
- Ideally have experience of overseeing external accreditation processes
Personal
- An interest in the work that Survive does to support survivors of sexual trauma
- A commitment to uphold and work towards Survive’s values including active promotion of equal opportunities, diversity and inclusive practices
- Able to work independently and prioritise work effectively to meet demanding deadlines
- Able to liaise effectively with statutory and voluntary sector partners and build good working relationships
- Excellent listening skills; written and verbal communication skills
- A flexible approach to work and problem solving and ‘can do’ attitude to get things done
Priorities for the first 6 months – what you will be working on:
- Getting to know the Survive team
- Getting to know key external contacts
- Review of Survive’s suppliers and contracts, including our telephone and video calling needs to ensure we are getting the best value for money
- Review of internal processes as part of the Client Journey group
- Become confident in the use of our client database Charitylog in order to produce reports and statistics
- Understand pilot pathways from NHS and East Riding of Yorkshire
Where possible, interviews will be held on Tuesday 22nd April in York
Please submit a CV and covering letter explaining why you would like to work for Survive, and how you meet the person specification. Letters to be a max of 2 pages of A4.
Survive delivers specialist services and trauma-specific interventions that help adult survivors of rape, sexual assault and child sexual abuse heal,
The client requests no contact from agencies or media sales.
The Sentencing Academy is a charitable incorporated organisation created in 2019 to promote more effective sentencing practices and to further professional and public understanding of sentencing across England and Wales. Our mission is to inform decision making and improve awareness and understanding of sentencing through evidence led research, working in collaboration with experts in the field.
We are looking for a Research and Policy Officer on an initial one year fixed-term contract. The primary responsibility for this role will be to create content for our forthcoming Sentencing Hub, which will draw together an array of resources on sentencing in England and Wales, including research summaries and data trends. The Sentencing Hub is currently in the early stages of development and will become a key research and statistical resource for those seeking the latest evidence on the effectiveness of the sentencing process. It will be of interest to sentencers, the Judicial College, the Sentencing Council, those involved in the policymaking process, Members of Parliament, journalists, and other stakeholders. We anticipate that the Hub will become the Sentencing Academy’s primary research and dissemination vehicle.
This role is a mostly remote working one but with regular meetings in London (approximately four times a month). Attendance at other locations may sometimes be required. This is a full-time role (37.5 hours per week) but with flexibility to work reduced hours of no less than 0.8 FTE (30 hours per week). Occasional work outside of normal working hours may be required.
Job description
- Working with Sentencing Academy staff and a network of academics to develop content for the forthcoming Sentencing Hub, including research syntheses and literature reviews and presentation of data on sentencing trends.
- Assist with the Sentencing Academy’s response to sentencing policy and practice developments, such as legislation and consultations on draft guidelines.
- Support the drafting of funding applications.
- Other ad hoc research, policy and administrative tasks to support the organisation’s activities.
Person specification
Essential
- Advanced research skills as demonstrated by a postgraduate qualification or equivalent professional experience.
- Excellent written and communication skills.
- Excellent analytical and quantitative skills, able to interpret data.
- Interest in sentencing and justice policy.
- Strong interpersonal skills and track record as a team player.
- Excellent organisational skills, ability to deliver on time and attention to detail.
- Ability to work with minimal supervision as part of a small team which works remotely.
- Excellent IT skills including Word and Excel.
Desirable
- Demonstrable knowledge of sentencing policy and practice.
- Understanding of the importance of working collaboratively and building and maintaining partnerships with a diverse range of stakeholders.
- Knowledge and experience of identifying and securing funding for research.
The client requests no contact from agencies or media sales.
Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in supporting Icon's membership community.
This role role is responsible for the day-to-day operation of membership and involves providing exceptional membership services, ensuring seamless communication, and maintaining accurate membership data. In addition to membership services, this role will support membership growth via implementation of exciting new membership initiatives.
This role is based at Icon’s office in Farringdon, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager.
The client requests no contact from agencies or media sales.
This is a full time permanent role which will be primarily office based.
The starting salary is £39,000 - £42,000 depending on experience.
The Role:
As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications.
You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved.
This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams.
Due to the travel involved you will need to hold a full and valid UK Driving Licence and have your own vehicle.
What we need from you:
As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies.
You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant.
A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage.
We are looking for:
- Experience of troubleshooting and demonstrable problem-solving techniques.
- A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment.
- Ability to be office based and travel between SNG sites as needed
- Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services.
- The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations.
What we can offer you:
As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme
• A range of wellbeing discounts including Gym Memberships
About us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
The client requests no contact from agencies or media sales.
Do you want to be part of a charity that has a 135-year history of combating the challenges arising from deprivation and social exclusion in East London?
Our mission at St. Hilda’s East is to equip our service users with the resilience to navigate modern life. We welcome everyone into our spaces and work together to deliver engaging activities, promote social contact and ultimately enrich lives.
Located in Tower Hamlets, we welcome people of all ages to our large, friendly community centre in Shoreditch where we offer a wide range of activities promoting wellbeing and social connections. Our services include sensory play for Under-5’s, youth programmes, wellbeing activities for those experiencing mental health issues, bilingual advice, and activities to reduce social isolation and enhance physical and mental wellbeing for older people. We also run a day centre in Shadwell, where we care for elders from the Bangladeshi and other communities.
This is an exciting time to join St Hilda’s East as we celebrate our 135th anniversary. As a community centre with deep roots in the area, we play a vital role in supporting local people.
As Receptionist, you will be the first point of contact for service users, visitors, and staff, providing a warm, friendly and professional welcome. Your role will be key in ensuring the smooth running of the centre, handling enquiries, managing bookings, and offering general administrative support to the team.
This job is for you, if you:
· Have excellent communication skills (including proficiency in spoken Bengali/Sylheti) and enjoy engaging with people from diverse backgrounds.
· Are organised and proactive, able to juggle tasks such as answering calls, responding to emails and maintaining records.
· Take pride in providing exceptional customer service, ensuring every visitor to St Hilda’s feels valued and supported.
· Can handle occasional challenging interactions with diplomacy, patience, and professionalism.
If you’re looking for a meaningful role at the heart of a community-focused organisation, we’d love to hear from you!
Benefits include 25 days annual leave and access to an Employee Assistance Programme.
Our Recruitment Policy: St Hilda's is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.
Please apply by submitting your CV and a cover letter. The cover letter should be no more than 2 pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities.
The closing date for applications is 23.59 on Sunday 13th April 2025.
Interviews will take place during week commencing 21st April 2025.
St Hilda’s East delivers a wide range of engaging activities for local communities in Tower Hamlets to promote wellbeing and social connection.



The client requests no contact from agencies or media sales.
TPP are recruiting an Executive Assistant and Business Manager to Executive Director on behalf of our client, a well-established membership organisation.
This role offer’s hybrid working. 1-2 days a week in the office.
Benefits include:
- 25 days’ annual leave, increasing one day per year up to a maximum of 30 days plus bank
- holidays (and the opportunity to buy or sell annual leave)
- Two discretionary office closure days between Christmas and New Year
- Group Personal Pension Scheme. Contribute up to a maximum of 10.15% if you
- contribute 4%
- A discretionary, organisation wide, bonus based on the achievement of agreed targets
- Enhanced maternity, paternity and shared parental pay of up to 6 months’ full pay
- depending on length of service
- Health cash plan
- Life assurance and critical illness cover
- Regular wellbeing initiatives
- Employee Assistance Programme
- Interest-free season ticket loan and cycle to work scheme (upon completion of probationary
- period)
- Flexible working opportunities
The Role:
As an Executive Assistant and Business Manager, you will be the driving force behind the smooth operation of executive functions within the portfolio. Acting as a trusted advisor and strategic support to the Executive Director, you will oversee key administrative, logistical, and governance tasks to ensure efficiency and alignment with organisational objectives.
Main responsibilities:
- Provide high-level executive support to the Executive Director and senior leadership team, ensuring seamless operations across the portfolio.
- Manage the Executive Director’s calendar, inbox, and priorities, coordinating key meetings, deadlines, and initiatives.
- Oversee administrative processes, ensuring consistency and efficiency across the business.
- Act as a key liaison between internal and external stakeholders, ensuring timely communication and collaboration.
- Prepare, format, and proofread executive reports, presentations, and governance papers to a high standard.
- Coordinate board and committee meetings, including agenda preparation, minute-taking, and follow-up actions.
- Work closely with the health and safety team to manage office logistics and support event planning.
- Lead the management of financial documentation, processing purchase orders, and assisting with budget oversight.
- Ensure compliance with governance policies, maintaining confidentiality and accurate records.
- Line manage and mentor an Apprentice Administrative Assistant, supporting their professional development.
- Support business continuity across the organisation by collaborating with other Business Managers.
- Identify opportunities for process improvements and best practices to enhance efficiency.
Requirements:
- Strong proficiency in Microsoft 365
- Exceptional organisational and time management skills, with the ability to multitask
- Experience providing senior-level executive support and diary management
- Strong communication and diplomacy skills
- Ability to engage effectively with stakeholders at all levels
- High attention to detail and excellent proofreading skills
- Ability to handle sensitive and confidential information with discretion
- Experience in formal and informal minute-taking and governance support.
- Financial administration experience, including budget management and purchase order processing
- Experience in event planning and coordination
To find out more about this exciting opportunity get in touch now! We will be reviewing CV’s as they come in.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The Talent Coordinator will play a key role in supporting the Foundation’s Talent Hub. The role will work closely with and support the Head of Talent & Inclusion to deliver the Foundation’s talent management strategy. The role will coordinate and evaluate internal learning and development initiatives, fostering a structured learning culture that supports a high-performing workforce.
Additionally, the Talent Coordinator will support the Talent Acquisition Specialist in managing the Talent Acquisition strategy, process and procedures, including recruitment campaigns, ensuring alignment with the recruitment policy and creating a seamless candidate experience.
Key Responsibilities
Learning & Development – Plan, Coordinate, and Deliver
- Collaborate with the Head of Talent & Inclusion and key stakeholders to implement and assess the Learning & Development (L&D) plan, ensuring it meets mandatory requirements, employee needs, and aligns with the organisation’s values and culture.
- Work with external suppliers to develop high-quality learning content.
- Ensure effective coordination of training to support employee growth and career progression.
- Co-ordinate the delivery of an ongoing leadership and management development programme, in partnership with external providers, targeting first and second-level line managers.
- Lead on the management and coordination of external L&D suppliers, implementing robust performance management measures to ensure cost-effectiveness.
- Guide staff towards relevant L&D resources and collaborate with People Business Partners to encourage continuous professional development.
- Process individual learning budget requests, ensuring adherence to the L&D policy and procedures.
Talent Acquisition –Plan, Coordinate, and Deliver
- Support the Talent Acquisition Specialist in managing recruitment campaigns, including interview coordination and candidate experience management.
- Support the development of recruitment schedules and prioritisation of hiring needs.
- Work with Hiring Managers and the Talent Acquisition Specialist to develop job descriptions and application packs, ensuring language reflects a diverse and inclusive recruitment approach.
- Assist in placing job adverts online and liaise with recruitment agencies as needed to ensure outreach to diverse talent pools.
- Create and send offer letters and support the People Team with obtaining employment references as required.
- Support Hiring Managers to align assessment processes with the Foundation’s core values and DEI principles, liaising with the Talent Acquisition Specialist and Head of Talent and Inclusion as required.
- Contribute to a smooth onboarding process, working in collaboration with Hiring Managers and the People Operations Analyst.
Systems & Technology
- Manage the Foundation’s Learning Management System (LMS), ensuring it meets the organisation’s needs in collaboration with the external provider and Head of Talent & Inclusion.
- Provide administrative support for the Foundation’s Applicant Tracking System (ATS), including:
- Uploading job details
- Adding interview and application questions
- Assigning Hiring Managers to live roles
- Maintain and manage internal Talent Hub resources, including SharePoint sites, inboxes, and the Talent Hub page on the intranet.
Evaluation, Reporting & Process Improvement
- Work with the Head of Talent & Inclusion to review and enhance L&D policies within the Foundation.
- Support the Talent Acquisition Specialist in ensuring recruitment processes align with policies while driving continuous improvement.
- Be the first point of contact for all Talent Hub policies and procedures.
- Identify and recommend process enhancements for both L&D and talent acquisition functions, leveraging automation where possible, and in liaison with the People Operations Analyst.
- Ensure accurate data collection and reporting on L&D activities and recruitment metrics.
- Support the tracking and reporting of DEI metrics in collaboration with the Talent Acquisition Specialist and People Operations Analyst.
- Implement consistent evaluation methodologies for training effectiveness.
- Regularly report on L&D metrics, KPIs, and associated costs to the Head of Talent & Inclusion.
- Maintain training records, identifying skill gaps and informing workforce development strategies.
These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.
Skills, Knowledge and Expertise
Skills, Abilities & Attributes
- Strong communication skills.
- Good stakeholder management skills with the ability to build relationships with internal and external stakeholders, including training providers, hiring managers, and employees.
- Good project management skills, with the ability to manage multiple initiatives simultaneously, ensuring deadlines and objectives are met.
- Proactive and solutions-oriented, with the ability to work independently.
- Excellent organisational skills, with the ability to prioritise tasks and work under pressure.
- Ability to collect, analyse, and manage KPI data.
- Proficiency in HR and L&D software, such as LMS, ATS, SharePoint, and Excel for reporting purposes
- Keen attention to detail, ensuring accuracy in training coordination, data reporting, and recruitment processes.
- Commitment to and alignment with the Foundation’s values: Enterprising, Collaborative, Delivery-Minded, Inclusive.
Knowledge, Experience & Qualifications
- Experience working in an entry-level or above Learning & Development role.
- Proven track record in coordinating L&D initiatives.
- Experience in managing external stakeholders and suppliers.
- Understanding of or experience supporting recruitment campaigns.
- Diversity, Equity & Inclusion (DEI) – Awareness of best practices in inclusive hiring, learning accessibility, and creating an equitable workplace.
- Desirable: People and Organisational Development Trends – Keeping up with trends in talent acquisition, skills development, and workplace learning.
- CIPD qualification (or equivalent), or relevant experience.
(Please note interviews will take place for this role on Thursday 24th and Friday 25th April)
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Department/Service:
The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.
The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.
Job Purpose:
Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.
Reports to:
- Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.
Responsible for:
- Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
- Temporary Interns and/or student staff supporting the Finance team as required
Duties and Key Responsibilities
1. Management and Statutory Reporting:
- Prepare accurate management accounts on a timely basis each month.
- Reconcile all balance sheet accounts monthly, including accruals and prepayments.
- Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
- Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
- Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
- Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.
2. Budgeting, Forecasting, and Cashflow Statements:
- Support in the preparation of the annual budget and reforecasts.
- Create forecast reports and statements as and when required.
- Produce monthly and annual cashflow and liquidity statements.
3. Business Partnering and Collaboration:
- Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
- Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
- Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.
4. Managing and Supervisory Duties:
- Supervise and support the professional development of two GSU finance staff members.
- Foster a team culture that promotes accountability, continuous improvement, and collaboration.
- Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
- Supervise and support interns and student staff as appropriate.
5. Digital Systems and Processes:
- Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
- Ensure the accuracy and timeliness of digital records and reporting systems.
- Evaluate and improve digital tools and workflows to enhance departmental efficiency.
6. General Finance Department Duties:
- Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
- Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
- Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
- Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
- Respond proactively to financial queries from GSU staff.
- Support the ongoing review and development of Finance department systems and procedures.
- Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.
7. External Audit and Compliance:
- Prepare schedules and reconciliations for the annual audit.
- Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.
General Responsibilities:
- Represent and be an ambassador for GSU.
- Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
- Maintain and improve competencies through continuous professional development.
- Abide by organisational policies, codes of conduct, and practices.
- Support and promote liberation, diversity, and equality of opportunity in the workplace.
- Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
- Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
- Actively seek better ways to assist GSU in becoming a more sustainable workplace.
PERSON SPECIFICATION:
Experience:
- Experience in preparing management accounts budgets, forecasts, and cashflows.
- Experience in preparing and reconciling VAT returns.
- Experience in reconciling balance sheet control accounts including salaries
- Proficiency in using accounting software and digital finance systems.
- Previous experience working in a Finance department.
- Experience in customer service and promoting financial literacy.
- Experience in payroll processes.
- Familiarity with supporting and developing team members.
Skills and Abilities:
- Strong customer service focus and ability to build effective working relationships.
- Ability to engage, motivate, and support team members.
- Excellent communication skills (face-to-face, MS Teams, phone, and email).
- Strong analytical and troubleshooting abilities.
- Proficiency in IT tools for report writing, email, and database management.
- Excellent time management and organisational skills.
- High level of accuracy, attention to detail, and methodical working.
Knowledge:
- Regulatory requirements and best practices in accounting and finance.
- Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.
Education/Training:
- Part-qualified ACCA or a training towards a relevant professional accounting qualification.
- Relevant practical experience in accounting and finance.
Personal Attributes and Other Requirements:
- Hybrid or office-based work with the ability to travel to other campuses when needed.
- Flexibility to work evenings, weekends, or stay overnight as necessary.
- Strong team player with a flexible approach to work.
- Commitment to anti-discriminatory practice and equal opportunities.
- Awareness and application of diversity issues in all areas of work.
- Commitment to the values and ethos of the organisation
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Impact and Evaluation Manager designs and leads the organisation's impact, evaluation and research programme, ensuring accountability, learning, and continuous improvement.
Description of role:
This post is responsible for delivering the Impact and Evaluation portfolio at Buttle UK. The role has a key strategic role to play in understanding the impact of our grants and leading a broad portfolio of evaluation work. The I&E Manager is responsible for monitoring and delivering evaluation reports, creating and analysing internal and research data, and building and maintaining relationships with key stakeholders and data partners. The role works closely with the internal fundraising and grants teams at Buttle UK to strengthen their work by providing data, insight, and support. Our Impact and Evaluation portfolio also includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. The role is supported by, and is line manager to, an Impact and Evaluation Officer.
To get a copy of the Job Pack please click through to apply. You will then be able to download the pack.
The client requests no contact from agencies or media sales.
Philanthropy Manager
The 2030 Circle - WWF's Major Giving Club
Salary: £37,581- £43,218
Hours: 35
Location: Woking / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team.
About the role
We’re looking to recruit a Philanthropy Manager to join our dynamic Philanthropy and Events team within our Supporter Income & Engagement directorate. The successful candidate will support the continued growth and development of the highly successful 2030 Circle - a giving club bringing together likeminded supporters around a shared goal: to help halt the loss of the natural world by 2030.
This is an exciting time to join the team at a really pivotal moment – five years since the Club was launched and with five years left to halt and reverse nature loss.
You will work with the Senior Philanthropy Manager to maintain and build long term, effective relationships with a range of philanthropic donors, including individuals, families, trusts, foundations and SMEs.
You will share our passion for protecting the future of our planet for people and nature and be skilled at inspiring supporters both in person and in writing. You will have responsibility for day-to-day communications with our highly engaged members and contribute to all aspects of our curated donor journey, from impact reporting to supporting a varied engagement and stewardship calendar of high-level events and field trips. You will also proactively drive growth in the giving club membership through effective data management, warm approaches, peer introductions and lead generation activity. You will work collaboratively with fundraisers and different teams across the organisation to ensure we maximise opportunities to enhance the experience and build support from 2030 Circle members.
We’re looking for someone with:
- Experience of managing a portfolio of trusts, foundations and individuals
- Experience of working with high-net-worth individuals.
- A track record of delivering against income targets.
- Demonstrable experience in identifying and tracking new funding opportunities.
- Experience of using fundraising databases/CRM systems.
- A good understanding of the philanthropic sector and of major giving clubs.
- Excellent communication, relationship building & interpersonal skills.
- Desire to embrace and encourage collaborative working.
Benefits, rewards & location
The salary for this role is £37,581- £43,218. We also offer a full benefits and rewards package including:
- Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays
- Flexible working options
- 7.5% employer contribution to pension, increased to 10% with employee contribution.
- Training and development opportunities
- Regular wellbeing initiatives.
This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with hundreds of projects around the world and millions of supporters.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.
We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.
We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.
How to apply and the recruitment process
Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Job Title: Health Advocate Educator
Location: Warwickshire
Salary: £25,104 per annum
Contract type: Full Time,Permament
Hours: 37.5 hours per week
This is an opportunity to join Refuge as an Health Advocate Educator supporting women and children who are impacted by domestic violence.
The Health Advocate Educator will train and provide ongoing support to GP practices and other health professionals to enable primary and secondary care staff to be able to effectively talk to their patients about domestic violence and abuse (DVA), provide early identification and offer appropriate care pathways for female, male and non-binary survivors of domestic violence and abuse, aged 16 years and over and their children.
The post holder will work in partnership with the local ICB and the service manager to proactively develop and maintain links with health providers in the local area.The post-holder will work within a defined locality, either Stratford-upon-Avon District; North Warwickshire and Nuneaton and Bedworth, or Warwick District and Rugby borough; building links with health professionals and support agencies.
Travel around Warwickshire for client appointments essential to role, therefore use of a car essential.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 22 April 2025
Interview Date: 30 April 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
We are looking for a talented and enthusiastic individual to generate income for the Olive Tree Cancer Support Group through community and corporate fundraising, principally in Crawley and Horsham and surrounding areas. This will involve planning and implementing a community and corporate fundraising strategy, engaging with individual donors, community organisations and corporate sponsors to generate a significant level of income to agreed targets and working with the wider team to advance the goals of the organisation.
This is an exciting opportunity for an experienced community and corporate fundraiser who is confident and capable in taking the lead on this key strand of our fundraising stream. You will be managed by the Centre Manager and supported by the Trustees and will have autonomy on leading on individual donors, community and corporate events and partnerships.
About you:
The ideal candidate will have proven experience of building relationships in a fundraising role, across a variety of audiences resulting in increased income generation. You will have excellent communication and presentation skills coupled with an ability to inspire and motivate others and engage compassionately with service users.
You will need excellent organisational skills with a good understanding of fundraising targets, as well as strategic thinking ability in combination with good problem-solving skills. You must be a team player, with a mature, credible and conscientious approach, as you will be part of a small team, working with vulnerable service users, in a key role for the organisation. You will also be required to assist in day-to-day operations at the Centre.
The flexibility and willingness to work several evenings and weekend days throughout the year and ability to travel independently is essential for this role.
What we’re looking for and main responsibilities:
• Experience working within a charitable environment.
• Ability to lead the strategic and operational management specific to the Olive Tree community and corporate fundraising functions to help deliver agreed income targets.
• Ability to act as an ambassador and build and maintain relationships with individual donors, community organisations and community partners to maximise donations.
• Stewardship of existing and introduction of new corporate relationships, including giving presentations, identifying sponsorship opportunities and supporting at corporate events, to enhance revenue streams.
• Ability to develop legacy fundraising in a sensitive manner.
• Oversight and management of all marketing and fundraising materials for community and corporate events.
• Recruitment and management of fundraising volunteers to assist at events.
• Tracking and recording of income for reporting purposes.
• Liaison with the Communications Administrator to generate fundraising income and boost levels of engagement amongst key audiences.
• Assisting the team with general enquiries and operational matters as required.
• Work onsite as the default mode of work with a degree of flexibility for the right candidate. Usually based in our Horsham Centre but occasionally working in our Crawley Centre.
• Excellent Microsoft Office knowledge and skills.
The client requests no contact from agencies or media sales.