Team Administrator Jobs
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside.
We have an opportunity available to work within the Humberside ABC service and are looking for a dedicated, empathetic and passionate individual to join and enhance our team.
The role of Triage and Early Intervention Officer - Children and Young People (TEIO-CYP) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected by Crime (ABC) service in Humberside. As the TEIO-CYP worker, you will work primarily with children and young people and/or their parent or guardian, however the role will also support adult service users.
The role will include calls to and from individuals, as well as the administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will be to primarily focus on children and young people or their parents/guardians contacting, or being referred to, the service. This will include making outgoing calls, carrying out needs assessments and, on occasion, providing early intervention support.
The role is both office and home based, and as a TEIO-CYP, you will;
- answer incoming calls, speak to those affected by crime and offer early intervention support
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the team to ensure an effective, trauma informed service is given to those affected by crime
- You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
- You will have some experience and an interest in working directly and indirectly with young people who have been affected by trauma.
- You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Learning Platform Technician (0.4 fte 14 hours)
£13,056 pa plus excellent benefits (FTE £32,642 pa)
Aldgate, London
14 hours per week
Since the Pathology Portal platform launched on 15 August 2022, the number of users, resources and editors continues to grow quickly. The Pathology Portal won the prestigious Outstanding Innovation award at the Healthcare Honours on 23 November 2023 and so this is a great opportunity to join the successful team. We are looking for someone to fill a 14 hours per week job share, working collaboratively with the existing part-time Learning Platform Technician to support editors who contribute and upload learning material to the Pathology Portal.
The Learning Platform Technician will review and edit materials including videos, ensuring they are in line with requirements before assisting with the upload process and supporting editors in the process by dealing with queries or issues as they arise. The postholder will also administer the Editorial Board meetings.
Scientific experience is not required for this role and training will be provided on how to upload materials. As the Pathology Portal is a joint project between the College and NHS England, it is important that the uploaded materials adhere to the Portal’s brand identity and style guidelines.
The role includes a wide range of tasks involving content upload and administration, as well as communicating with various stakeholders. The role will be well suited to an individual who is keen to learn new skills, enjoys problem solving and providing feedback to support the continuous development of the Pathology Portal.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.
Closing date: 9am, Tuesday 23 October 2024.
The client requests no contact from agencies or media sales.
Position: Senior Volunteering Learning and Development Officer
Hours: Part Time, 21 hours per week
Contract: Fixed-term project - up to 28 February 2025
Location: Office based in London with flexibility to work remotely
Salary: £19,380.60 per annum (FTE £32,301 per annum) plus excellent benefits
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum - subject to increase if contract is extended.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for someone with a passion for supporting volunteers and developing accessible learning solutions.
We have an exciting opportunity to join our Volunteering and Community Networks Team as we roll out our new Volunteer Management System to over 3000 volunteers and staff. This role is ideal if you’re experienced in supporting and leading volunteers, with excellent interpersonal skills and experience in supporting individuals remotely with learning and development needs.
You’ll be passionate about developing learning solutions, and you’ll take a collaborative approach with our volunteers and staff to identify support needs and develop solutions together.
You’ll have a successful track record of developing e-learning. And in this role you’ll work closely with colleagues across Volunteering and Community Networks to develop tools and activities which allow volunteers and staff to fully embrace and embed our new Volunteer Management System.
You’ll be joining us at an exciting stage of our development and this is a fantastic opportunity to be part of a supportive and friendly team.
Please note this is a fixed term contract until the end of February 2025, with an immediate start date.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Location: Rochester Airport, Kent
Contract; Fulltime - Temporary
Salary: £12,313 per annum
Benefits:
- 33 days annual leave rising with service Occupational
- Enhanced Sick Pay
- Enhanced Parental Leave
- Access to the Blue Light Card and Blue Light Events
- Access to the Wellbeing Hub
- Money Purchase Pension Scheme Group
- Life Assurance Cover
- Group Income Protection Cover
- Critical Illness Cover
- Employee Assistance Programmes
- Hybrid working
- Development opportunities
The Community Fundraising Assistant is fundamental administrative role that supports the Community Fundraising Team in the successful engagement of new and existing supporters. The role consists of a variety of key tasks including; arranging KSS attendance at community events, overseeing the placement and emptying of collection boxes and assisting the Community Fundraisers with the booking of talks to community organisations, groups and schools across our region. The role will also have input into activities such as supporting with fundraising campaigns, maximising income and increasing awareness of KSS in the community.
The post-holder will demonstrate a wide range of administrative skills including good written and verbal communication skills and will be able to establish and maintain good working relationships with a diverse range of individuals including our volunteers. Being organised, adaptable and able to juggle multiple priorities to meet deadlines is key. Although the individual will need to work independently at times, the post-holder should also be flexible, supportive, and able to work collaboratively within a busy team. Providing excellent customer service and support is essential, with previous charity fundraising experience desirable.
MAIN RESPONSIBILITIES:
- Provide day-to-day management of KSS activities relating to talks and presentations as well as event attendance within the local community, acting as a key internal and external point of contact.
- Carry out administration regarding talks, presentations, events and collections attended by the charity, including creating and updating relevant records on the charity database.
- Contribute to the delivery of the Community Teams objectives, with the oversight of key office-based volunteer activity in order to support on projects and weekly administrative tasks.
- Act as a key liaison within the Community Team, ensuring that Community Fundraisers and Community Fundraising Manager are supported as required.
- Explore and propose opportunities for KSS to raise awareness and grow its brand awareness and income, in line with KSS strategy.
- Source volunteers to attend talks, community events and store collections, guiding new volunteers through the process of becoming a speaker for KSS by organising shadowing and ensuring they have all the necessary information and equipment. Liaise with groups and volunteers to ensure that talks and cheque presentations go ahead smoothly.
- Provide excellent stewardship and customer service by responding to all communications in a timely and professional manner, ensuring that the system is updated without delay and that relevant stakeholders are informed as required.
- Understand and keep up to date on all relevant fundraising regulations and best practice guidelines – as set out by KSS’s internal processes, policies and procedures and ensure that these are adhered to in all practices.
- Work closely with colleagues in Marketing and Communications to ensure consistency of the charity’s brand and message within community fundraising activities.
- Oversee the management of our static collection boxes, working alongside our volunteer collection box agents, to ensure this income revenue is maintained and developed.
About KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Additional Information:
The closing date for this role is the 26th October 2024. However, the role may close prior to this date if a suitable candidate is found.
REF-217 096
Are you an experienced Registered Manager looking for a new challenge?
Location: Office Based in Aller, Langport, Somerset, TA10 0QN & supporting people across Somerset, as a Domiciliary Care Provider.
37 hours per week with on-call responsibilities; which is shared with four other team members.
£37,555 PA Pro Rata
You First are looking to recruit an experienced Registered Manager from within the sector, who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives. You will need to have experience of working with and managing support for neurodivergent people, people with learning disabilities and people with mental health illness and complex support needs. You will form part of a senior team that upholds You First’s values and it’s high-quality standards. You First welcomes team players who share our values and goals of supporting people in the way they choose, with their own front door!
You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.
Formed in 2014, You First has grown by reputation to the point where we are now looking at creating a Registered Manager Team. Responsible to the Business Operations Manager, each Registered Manager will have operational management responsibility across a designated location within the Social Enterprise.
Person Specification:
- Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Persons (but not essential)
- Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
- Hold a valid Full UK driving license.
- Willingness to travel across the County.
- Desire to be/apply for Registered Manager Status with the Care Quality Commission.
- Ability to work outside of office hours when required.
- Ability to seek and be accountable for own workloads.
- Experience with rota management.
- A team player.
- Experience of working with people who are neurodiverse.
- Experience in mentoring and coaching team members.
- Ability to form positive working relationship with all stakeholders.
- A person that holds themselves with integrity and transparency.
You First offers:
- The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
- An attractive salary of £37,555 PA Pro Rata
- A generous annual leave package of 7 weeks per year, inclusive of bank holidays
- Employee self-management
- A supportive and inclusive working environment
- An Employee Assistance Programme
- A comprehensive and encompassing induction
- Regular one-to-ones with the Business Operations Manager
- An occupational pension
- A commitment to your personal and professional development including access to further training and qualifications
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for individuals who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a permanent role as a part-time Programme Support Tutor. You will work closely with our existing team, supporting the delivery and organisation of the IntoUniversity programme in the centre.
The main duties of the role
To deliver the IntoUniversity programme effectively to children and young people in different settings, including schools-based workshops, Academic Support sessions and educational visits. This includes positive behaviour management and adherence to the IntoUniversity safeguarding policy.
- To assist with the organisation and delivery of the Academic Support, FOCUS and Mentoring Programmes.
- To assist the IntoUniversity Centre Leader in liaising with schools and other partner bodies, in organising the classroom and resources and in planning project delivery.
- To update and maintain IntoUniversity displays, publicity and resources.
- To work with the IntoUniversity Centre Leader to recruit children and young people to the programme, including after-school Academic Support and FOCUS Weeks.
- To develop educational resources and worksheets for use across all IntoUniversity programmes.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Children and Young People (Scotland) Act, Safeguarding Vulnerable Groups Act, Protection of Vulnerable Groups (Scotland) Act, and legislation and policies related to Equal Opportunities and Health & Safety.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Contract
Permanent, part-time
Start date
As soon as possible, as agreed with the candidate and subject to satisfactory references and an enhanced DBS check, and right to work checks.
Working hours
- 16 hours per week
- Monday, Thursday 14:00-18:00; Tues, Weds 13:30-17:30
- Local school term-times only (excluding public holidays)
Days of employment (if term time only)
You will be employed 188 days (of 4 hours each) per year, made up as follows:
- 164 days of work (inclusive of additional days below)
- 18 days of paid annual leave (to be taken outside of local school term times and on any bank holidays occurring during term time). For the avoidance of doubt, non-working time during school holidays which is in excess of your holiday entitlement shall be unpaid.
Additional 32 hours (or 8 days of 4 hours each)
These will be agreed between you and your line-manager, and may include days during school holidays. They will typically include three whole team meetings, one delivery team meeting and the annual staff conference. These will be pro-rated based on when you join in the academic year.
Salary
Starting salary is £27,400 (pro-rata)
Pro-rated salary is £10,558 per annum
Location
IntoUniversity Birmingham East
The Pump
286 Kitt's Green Rd
Birmingham
B33 9SB
Staff benefits
- Employee Assistance Programme including access to wellbeing and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Employer pension contributions of 6%
- Staff in FOCUS – rewards, competitions and prizes across the year
The client requests no contact from agencies or media sales.
We are looking for an agile, proactive individual who will join the team as Finance Officer working closely with the Finance Manager and a part-time Finance Officer to address all issues of a financial nature and support the fundraising team and grants officer.
Finance Officer
Reporting to: Finance Manager
Location: Remote. With the option to attend a co-working hub on an ad hoc basis.
Salary: 30K FTE per annum (12K per year, including London weighting) plus a competitive pension
Contract: Permanent
Hours: Part time, 22.5 hours per week, spread across agreed days
This role will be suited to someone who is detail oriented, highly effective, organised and able to support across the organisation.
You will be confident working to deadlines, someone who enjoys working as a core small team and is self-motivated when working remotely. We are looking for someone who is looking for an active and responsible role in a friendly and highly supportive organisation.
Your key responsibilities will include:
- Ledger Maintenance e.g. Maintain Sales & Purchase Ledgers in Quickbooks.
- Banking e.g. Transaction management, bank reconciliation, credit control.
- Operations e.g. expense claims, payroll, audits, compliance.
Qualifications and Experience:
- To be successful in this role, we seek the following qualifications and experience:
- Fully AAT qualified or working towards level 4 as a minimum.
- Minimum of 2-3 years of experience in a similar role
- Strong proficiency in MS Office Suite, particularly Excel
- Excellent organisational and time management skills
- Ability to work independently and prioritise tasks
- Attention to detail and accuracy in data entry and financial tasks
- Good communication and interpersonal skills
- Experience with accounting software e.g. QuickBooks and working with
- other CRM and productivity software.
- A desirable knowledge of charity accounting.
Our vision
A community of Black people, readily accessing mental health support, recovering fully from mental illness and thriving
Our Mission
We create and champion safe, and accessible mental health support with, and for the Black community.
Our Values
Community, Access, Safety, Healing and Change
Thank you for your interest in joining our team. We look forward to reviewing your application and discussing how your skills and passion can contribute to our mission of promoting mental well-being within the Black community.
Please note that the application deadline is 7th November 2024.
We will review all applications and contact shortlisted candidates for further assessment and interviews.
Interview date: 19th November 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
At Black Minds Matter UK, we are committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, particularly those from Black and minority ethnic communities.
Requirements of the Role:
- Right to work in the UK.
- This post is subject to a Disclosure and Barring Service (DBS) check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Engagement Team).
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance misuse, the Recovery Agenda and the problems caused by alcohol and drug misuse.
Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.
Housing Maintenance and Compliance Officer
We are seeking a Housing Maintenance and Compliance Officer in Barnsley to play a crucial role in ensuring properties comply with all relevant regulations and standards.
Position: Housing Maintenance and Compliance Officer (Specialised Supported Housing)
Location: Tankersley, Barnsley with travel
Salary Range: £21,060.00 per year actual salary
Working Hours: Part time, 30 per week 8.30am until 3pm Mon-Fri
Benefits: Nest c
About the role:
As a Housing Maintenance and Compliance Officer, you will play a crucial role in ensuring properties comply with all relevant regulations and standards. You will work closely with the property management team to maintain high levels of maintenance and compliance, ensuring the safety, security, and quality of housing stock.
Key Responsibilities:
- Regulatory Compliance
- Maintenance and Repairs
- Property Inspections
- Documentation and Record Keeping
- Risk Assessment
- Tenant / Support Worker Communication
- Collaboration with internal and external stakeholders
About you:
To be successful in the role of Housing Maintenance and Compliance Officer you will need the following skills and experience:
- Previous experience in housing management, property compliance, or a related field.
- Strong knowledge or housing regulations, building codes and health and safety standards.
- Excellent attention to detail and organisational skills.
- Effective communication and people skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (365) and property management software.
- Certification or training in relevant areas such as fire safety, building inspections, or housing law is advantageous.
If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!
You may also have experience in areas such as: Housing Advisor, Housing Officer, Property Compliance Officer, Building Safety and Compliance Officer, Compliance Officer, Housing Compliance Inspector, CIH Housing Standards #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Engagement Manager
Fixed Term Contract (fixed term until 31/03/25 with possibility of extension)
Job Ref: V523
Hours/Days per week: 21 hours per week – (Flexible days/hours)
Salary: £25,000 (pro rata) plus attractive employee benefits package
Start date: ASAP
Location: homebased or office based
Closing date: 28th October 2024
Interview date and Location: TBC On Teams
Volunteering Matters
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
About Welcome Friends
Welcome Friends helps to alleviate loneliness and isolation in the over 50’s in Merthyr Tydfil and Rhondda Cynon Taf by recruiting and training volunteers who are subsequently matched to beneficiaries who will visit them every week. Volunteers are encouraged, where it is feasible, to accompany or encourage the older person to interact more with their community, through attending local groups/community events.
Key Duties:
-
Recruit, interview, induct, train and support volunteers.
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Work closely with partners/referral agencies and funders to ensure a steady flow of participants into the projects.
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Manage the matching/placement process of volunteers and participants, setting up and supporting new activities where appropriate.
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Be responsible for project compliance, carrying out risk assessments for volunteer activity and regularly reviewing, including safeguarding arrangements.
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Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes.
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Provide administrative support for the project where required, processing volunteer expenses and maintaining databases.
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Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
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Maintain effective relationships with stakeholders and project partners on a day-to-day basis.
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Prepare reports to Delivery Leader and Project Manager based on agreed outputs and targets.
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Manage your own time and diary effectively, and in line with the needs of the project.
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Liaise regularly with the Project Manager and project delivery colleagues.
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Play an active role in identifying and developing new business.
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Contribute to joint working and teamwork across Volunteering Matters.
Experience/Skills and attributes:
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Experience of working with older people.
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Experience of managing and working with volunteers, and the ability to motivate and engage them.
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Experience of working in partnership with other agencies.
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Excellent written and verbal communication skills.
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Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
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Ability to assess risk and carrying out risk assessments.
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Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
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Understanding of and commitment to equality, diversity, and inclusion.
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Understanding of and commitment to Data Protection and confidentiality.
Desirables:
Ability to speak Welsh or a willingness to learn.
Qualifications:
Relevant experience and values alignment is more important for this role than specific qualifications.
Other:
Location: This role is homebased and will involve extensive travel across Rhondda Cynon Taf and Merthyr Tydfil. The postholder will require good internet access to enable remote working, and a suitable home office space. IT equipment and infrastructure will be supplied.
This role requires enhanced DBS clearance.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application. Which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Willow House as a Crisis Recovery Worker.
Willow House - Central Lancashire Crisis Service is a mental health recovery house in Coppull. We are working to a recovery model, and are accessed by referral as either hospital preventions, step down, respite and crisis point support. We have been operating in the area for a number of years and offer a 24hour staffed service to our residents aged 16 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with lived experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Z House is an exciting new project for Caring in Bristol. It will provide much needed emergency short-term accommodation for 18 – 25-year-olds in housing crisis, which links in with daytime support to help people move on to sustainable appropriate accommodation.
Based in St Pauls, Bristol, Z House bridges the gap between high quality night shelter and person-centred homelessness prevention.
Z house is a low support needs night shelter that can offer placements for up to 4 young people, however we seek to increase this number over the course of the next stage of our journey.
After a successful pilot, we are now seeking a Weekend (Friday/Saturday/Sunday) worker to help us deliver this vital work over the next year.
Starting at 8:30pm in the evening, supporting our young people to settle for the evening before your sleep-in shift from 11:30pm until 7:00am, in the morning you’ll support the young people and our volunteers with Breakfast and room change for the day, finishing your shift at 8:30am.
WHO WE ARE
Caring in Bristol’s vision is a city empowered to solve homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.
OUR VALUES
Collaboration
We learn, share and work with everyone in our community to create services that best meet need. Our beneficiaries inform the design, delivery, and evaluation of our work. We collect and apply evidence to build partnerships and embed our impact.
People first
We value the strengths people have and are committed to positive change and development in everyone. We will take positive risks with people. The wellbeing of our staff and volunteers is integral to the positive impact we can make with our beneficiaries. We are inclusive and celebrate diversity.
Focus on the end goal
We work with our beneficiaries and volunteers to achieve their ambitions. We are here to make ourselves no longer needed and want Bristol to be the first major city to end homelessness.
OUR CULTURE
Here at CIB, we are working towards implementing an culture of inclusivity and psychological safety. This means striving to be an organisation which:
- Is committed to reflection and learning, including sharing failures and uncertainties; openly taking feedback from each other and members of the community on our behaviour and work.
- Encourages staff to articulate their needs: the homelessness sector can be challenging – staff will be good at knowing their limits under pressure and will be confident to ask for help when they need it.
- Encourages colleagues and team to support each other and nurtures an environment where no-one feels worried about asking for help or support when they need it.
- Nurtures growing levels of self-awareness, including an understanding of how your background has shaped the opportunities afforded to you and how you relate to people from different backgrounds to you.
- Is willing to support the develop a collective emotional intelligence, including a growing ability to empathise with and appreciate others, creating opportunities for those we work with to grow.
ACCESSIBILTY
As an organisation, we are committed to ensuring an inclusive environment for all. Unfortunately, due to the current layout of our building, we are unable to fully accommodate certain access needs. The building's design, including narrow corridors, multiple staircases, and the absence of adequate ramps or lifts, presents challenges for individuals with mobility impairments. We recognise the importance of accessibility and are actively exploring potential solutions to address these limitations. In the meantime, we provide reasonable adjustments wherever possible and are happy to discuss individual access needs to find alternative solutions.
SAFER RECRUITMENT
We believe in providing equal opportunities for all individuals, regardless of their past. While we conduct Disclosure and Barring Service (DBS) checks to ensure the safety and security of our workplace, we recognise that having a criminal history does not automatically disqualify someone from employment. Each applicant is assessed on a case-by-case basis, considering the nature of the conviction, its relevance to the role, and the time that has passed since the offence. We are committed to supporting rehabilitation and offering second chances where appropriate, fostering an inclusive and diverse workforce.
ABOUT THE ROLE
Alongside a volunteer and the Monday to Thursday night worker, you will be responsible for providing a safe space, listening ear, support and guidance for young people who will have just started to experience homelessness or housing insecurity.
Reporting to the Youth Services Manager, successful applicants will maintain a safe and welcoming environment overnight at Z House, provide appropriate person-centred support to young people and manage overnight issues and incidents should they occur.
KEY RESPONSIBILITIES
Housing Management
· Sign up and induct young people arriving outside of normal working hours
· Carry out any required health and safety, housing management, risk management monitoring, keeping accurate and complete records throughout.
· Identify and report defects in the buildings, furniture, and equipment to promote a safe
working environment in line with Health and Safety and follow relevant procedures to
remedy all defects.
· Contribute to the upkeep of services, ensuring young people’s rooms, communal and
colleague areas are well maintained, serviced, safe and clean.
Supporting Young People
· Provide support and guidance for young people as appropriate and liaise with their support worker to ensure strong communication.
· Promote the participation and involvement of young people within and outside the
organisation to elevate users’ voice in the delivery of the Z House service.
· Ensure initial safeguarding duties and policies are met alongside our DSL and on-call manager.
· Ensure all relevant records (including case-notes, safeguarding, incident, and other logs) are
completed for all shifts.
Volunteers
· To support and provide guidance to volunteers partnering your shift.
· Ensure the volunteers’ experience at Caring in Bristol is enjoyable and adds value to the lives of those we support.
· Record volunteer needs with the Youth Services Manager or Project Coordinator.
Other
· Ensure all shift handover tasks and processes are completed satisfactorily including a
comprehensive handover for the Z House Coordinator.
· Safeguard the welfare of children, young people, and adults at risk, working within Caring in Bristol’s
safeguarding policies, Southwest Child Protection Procedures, and local procedures for
safeguarding adults at risk.
· Carry out day-to-day administration functions to ensure that all records and files are
maintained and stored securely in line with Data Protection legislation.
· Deliver a diverse and culturally sensitive approach, ensuring that anti-discriminatory practice
and equality of opportunity are promoted within all aspects of Caring in Bristol’s services.
The list of tasks is not exclusive, and duties may be varied from time to time, with the job
description being subject to review and periodic amendments.
SKILLS AND EXPERIENCE
We welcome applications from people who have the passion to help young homeless people in Bristol, have a can-do attitude and can think on their feet, and are willing to continually improve their knowledge of high-quality youth support work.
Caring in Bristol recognise that candidates will have a wide and varied level of experience and want to ensure we reach out to those with sector experience or those with transferable skills.
Successful candidates will be fully inducted and offered a range of training, including recognised Safeguarding training.
The client requests no contact from agencies or media sales.