Team Administrator Jobs

Description: 

• Closing Date: ASAP 

• Salary: £15,840 (£26,400 full time equivalent) 

• Working Pattern: Part time – 3 days a week. For two days of the week the UAO is based in the School and the 3rd working day is Friday (based at home), which is a compulsory working day for training and team meetings.

• Contract: Permanent 

• Job Location: Lambeth, London.

• Interview date: Thursday 20th June/ Thursday 27th June 

• Start date: Monday 19th August 

• Reporting to: Programme Manager 

About the organisation 

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams. 

Our mission is to support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.

Why work at The Access Project 

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Programmes, Strategy & Impact, Volunteering, Fundraising & Communications and Operations to achieve our mission.

In the last year we engaged with staff across our organisation and co-created an Equality, Diversity and Inclusion vision and strategic objectives. Our work on this will develop throughout 2024 to ensure The Access Project can foster an equitable place to work.

We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. 

Our values 

Empowerment 

We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage 

We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission. 

Impact 

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion 

We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership 

We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?” 

Role responsibilities 

• Engage with students in school and enrol them onto the programme 

• Match students with volunteer tutors 

• Monitor student attendance to tutorials and devise innovative solutions to encourage attendance 

• Assess student progress towards being able to make successful university

applications 

• Upload information onto the Salesforce database (training is provided) 

• Monitor the impact of tutorials, and intervene as appropriate 

• Build and manage relationships with volunteer tutors to ensure they have a positive

experience of the programme 

• Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls 

• Work with school staff to ensure their cooperation and timely completion of activities

contributing to the smooth running of the programme 

• Chair and present at termly school meetings with Senior Management to report on

programme progress. 

• University Access Officers support the volunteering team by helping to deliver tutor training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided). 

• Any other responsibilities reasonably deemed necessary by The Access Project’s

Programme Managers or Director 

Person specification 

• Able to deliver projects and manage administration accurately 

• Able to communicate and influence with impact at all levels 

• Able to effectively time manage 

• Able to lead and manage change to embed the programme in school 

• Resilient and adaptable 

• Skilled in building and maintaining excellent relationships 

Benefits: 

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure. 

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more. 

• Employee Assistance Programme, a 24-hour helpline for staff 

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day. 

• Interest-free travelcard loans 

• Travel-allowance for expenses over £10 per day, where applicable 

• Cyclescheme loans 

• 3 paid Volunteering Days 

• Employer’s pensions contributions (3%) 

• CPD options 

• The Access Project welcomes requests for flexible working arrangements 

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Equal Opportunities Statement 

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose.The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or most recent employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references. 

Housing and Criminal Justice Worker

Location: South Cumbria (Barrow and Kendal)

Salary: £24,020 - £30,790 per annum

Our client is one of England’s most successful home-grown charities. They provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. They are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining their teams of passionate individuals, you will be contributing to making this happen.  You can really make a difference by believing in their service users and their ability to make positive changes when they don’t always believe in themselves.

The Role

Many of the people accessing RSC services face multiple challenges beyond those presented by problematic substance use. Some people are homeless or are facing loss of accommodation, they may have a history of repeat homeless and struggle to remain in their home without support. Some people have a history of offending and may have spent periods of time in prison and under the supervision of the Probation Service.  People facing these multiple challenges are more likely to also have a history of mental ill-health, trauma and adverse childhood experiences, and are the group that are at the highest risk of harm among those who access the RSC service.

The Housing & Criminal Justice Pathways worker role is to support people facing these multiple, complex and interlinked challenges. Building trusting relationships with the people you will support can be a difficult, frustrating and challenging process - challenging stigma, barriers and "closed doors" along the way. As a result the role is also highly diverse and rewarding, as you support people through their recovery journey. 

You will be working within the wider RSC South Cumbria Team. This is a multi-disciplinary recovery team comprising Recovery Coordinators, Hope workers, Medics, a Counsellor, a Housing and Criminal Justice Pathways worker, an Employment specialist, an Admin team and Volunteers. They are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those they care for and within their local community.

Key Responsibilities

· Manage a caseload, devising, implementing, and reviewing on-going co-produced support plans

· Supporting individuals to access and maintain engagement with wider support services including Recovery Coordinators, Probation Practitioners, Housing Options Teams and Housing Officers, and Mental Health teams

· Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals

Skills and Qualifications

· Good general education with GCSEs (or equivalent) in Maths and English.

· Proficient in Microsoft Office programmes.

· Knowledge of welfare benefits system and relevant legislation.

· You will have a passion for making a difference and fair chances for all should be at the core of everything you do.

· You will be compassionate, with empathy for and an understanding of the needs of the individuals you will be supporting.

· You will have a tenacious, innovative and resilient approach to delivering support.

· The role will require you to deliver outreach support - a full UK driving licence and access to a car are a requirement of the post.

Benefits

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – their wellbeing offers for their workforce

· Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

Applications Close Date: 11th July 2024

The organisation is an equal opportunities employer 

The organisation value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. They encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for them, they want to hear for you. They also welcome applications from people with lived experience with substance use.

The postholder will take part in the design and delivery of the teaching components on the new psychodynamic psychotherapy training programme curriculum. You will join the existing team of course tutors, supervisors and experiential group leaders to grow and embed the psychodynamic training as part of the bpfs flagship qualifying training provision. The postholder will work with and be supported by a core teaching staff group. You will also work with and be supported by BPF colleagues, so that our trainees receive holistic pastoral care from their membership body.

The postholder will be required to undertake several tasks to support the programme including: i. design and shaping of a co-constructed curriculum; delivery of one module in each term (Terms 1, 2 and 3) related to psychoanalytic and Jungian theory; ii. delivery of one module in each term related to trainees’ clinical work; iii. the potential to facilitate an experiential group. This is flexible however and not confirmed at present; iv. support with marking and assessment of coursework; iii. support with student pastoral care.

The postholder will work from Mapesbury Road and will be given administrative support by the bpf. You will need to attend twice termly team meetings and annual meetings with supervisors and personal tutors. You will also have one supervision meeting each term with the Director of Psychodynamic Training.

This is a new post, will develop over time and can be arranged around clinical work.

If you would like to apply, please download and fill in an Application form, cover letter (no more than 500 words) and Equal Opportunities Monitoring form available from the bpf Vacancies website.  The deadline is 11:59pm on the 1 July 2024. Interviews will be held during w/c 8 July 2024.

The bpf is committed to supporting and promoting equity and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to attract and support students and patients from a range of backgrounds, and therefore welcome applicants from all communities. We would particularly welcome applications from black and minority ethnic and disabled candidates who are currently under-represented at the bpf..

JOB TITLE: Communications and Events Officer

SALARY: £27,000 per annum (FTE)  

LOCATION: Homebase (Preferably Lincolnshire / Notts based, or centrally located in England to attend team meetings, but applicants outside this area will be considered)

HOURS: Part-time of full-time depending on candidate preference, 33 – 37.5 hours per week, flexible working

CONTRACT: Permanent or FTC

Are you an energetic and motivated individual with a passion for communications and events who is looking for their next step? Would you like to join a dynamic organisation that’s truly making a difference? 

The Jon Egging Trust is seeking an exceptional Communications and Events Officer to support our small and close-knit Communications and Fundraising Team to create outstanding, inspiring outward-facing communications and deliver our established calendar of fundraising events. You will be joining a fantastically motivated and committed team of home-workers who are passionate about improving the lives of young people through our long-term youth programmes. 

The successful candidate will be a meticulously organised and brilliant team-player with extremely strong written communications and proofreading skills and a track record of working in a professional comms or events environment.

The role would ideally suit someone seeking their second job after graduation, or someone who is returning to the workforce or seeking a change in pace, but if you can convince us that you are the perfect candidate then we will happily consider other applicants.

We are looking for someone who is comfortable working autonomously and able to prioritise multiple workloads, and who is endlessly curious and wanting to bring fresh ideas and perspectives to the table. 

If this sounds like you, we want to hear from you!

About the Jon Egging Trust (JET)

At JET, we support vulnerable young people to get back on track and realise their potential; more than 40,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up. 

Our benefits package includes:

· Flexible working 

· Enhanced annual leave

· Homeworking allowance

· Occupational pension scheme

· Occupational sickness scheme

· Special paid leave provision

Child and adult at risk protection policy statement

The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.

Please complete our online application form. Communications and Events Officer job - Homebase (Preferably Lincolnshire / Notts based, or centrally located in England to attend team meetings, but applicants outside this area will be considered) - Jon Egging Trust

The closing date is Thursday 11th July 2024 at 23:30. We encourage applicants to apply right away and not wait for the closing date as we reserve the right to close the process early if we garner high levels of applications and will be shortlisting as we go along.

Interviews will be held Thursday 25th July2024.

Questions?

Contact us through our website. 

Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK and a satisfactory DBS check.

We have an exciting opportunity for a Triage and Early Interventions Officer (DASS Helpline) to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week and is offered on a hybrid basis working between home and our office in Brighton.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This hybrid role is based in Brighton & Hove. There is a mandatory office attendance requirement with a minimum of 1 day a week.

The role will involve:

• Making initial contact assessing and providing information to victims/survivors of domestic abuse
• Providing any immediate safety and support needs for the victims/and their children(s) including safeguarding when required.
• Providing administrative support to our wider team to support them in the delivery of advocacy to victims/survivors of mainly domestic abuse.
• Liaising with the police and other agencies to ensure all relevant information is collected including safe contact numbers and consent from victims/survivors.
• Gathering feedback from service users and collating this into monthly reports and contributing to monitoring information for the service.
• Participating in regular supervisions and reviews.

You will need to:

• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Understand the myths, facts and misconceptions about domestic abuse.
• Understand Safeguarding issues, and the legal responsibilities surrounding these issues.
• Understand the needs of victims/survivors of domestic abuse.
• Understand the effects of trauma and the importance of trauma informed practice.
• Have a good understanding of the Criminal Justice System.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Are you passionate about using your lived experience to improve the employment opportunities for Black Disabled people?

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.

We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health service in Richmond.

£14,582.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

To enable vulnerable people living in a variety of different tenures and a geographical area in the community to move towards greater independence by providing a flexible and individually tailored support package. Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Building supportive, trusting relationships with customers.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
* Empower customers to ensure they receive the service and benefits they are entitled to
* Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
* Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
* Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Job summary 

We are currently seeking to appoint an inspirational and enthusiastic Education Coordinator, passionate about community-based learning to join our small and friendly team. The Education Coordinator will be responsible for the delivery and development of all aspects of the work of the adult and family learning programme and will have the opportunity to develop other provision at the centre. Our adult learning programme supports over 250 local adults each year through a range of programmes designed to improve their English language, digital and maths skills and increase their employability and involvement in the community. Our family learning programme supports over 200 children with online after-school classes in Maths, English and Science. You would also be responsible for coordinating 6 teachers remotely to deliver weekly online after-school classes for Year 3 to Year 9 in all three subjects. We also deliver a range of informal family learning provision across our Family Programme services to over 1000 users, and some of these programmes may be included in our Adult Education offer and so you will be required to support with the administration of these activities. 

The Education Coordinator will be based at our centre at 2 Thorpe Close W10 5XL and will have responsibility for working with the heads of departments, tutors and education administrator, to plan and deliver the learning programme. The successful candidate will have a full UK teaching qualification in the Further Education sector, and delivery of FSE/ESOL at various levels would be desirable; have excellent leadership and inter-personal skills; excellent written and verbal communication skills; be highly organised and efficient.

The salary is £33,500 per annum and in addition to bank holidays we offer 25 days’ annual leave, additional Christmas time leave, a pension scheme, cycle to work scheme and a comprehensive training programme.

The employment is subject to a probational period of twenty-six weeks from your start date of employment with Nova, during which time you will be required to demonstrate to the leadership team’s satisfaction your suitability for the position in which you are employed.

If you wish to apply, please submit your CV and Cover Letter by 3pm on 10th July. If shortlisted, you will be invited to an interview at a mutually agreeable date. If you would like any further information about the charity do look on our website.

The successful candidate must: 

• Have a degree or equivalent and a full UK teaching qualification in the Further Education sector or equivalent experience. 

• Teaching experience at various levels in the FSE/ESOL sector, ideally inclusive of preparing and entering students for FSE/ESOL exams. 

• Have management experience in the education sector or in a relevant field   

• Have experience in project management and coordinating across small teams and departments. 

•  Planning and implementing changes to curricula.  

• Have excellent interpersonal, leadership and people management skills and be able to communicate effectively with and motivate a diverse range of people, both as individuals and groups.

• Be able to think creatively about different ways to help both staff and students to progress. 

• Be able to carry out effective planning, monitoring and evaluation of courses alongside planning and implementing changes to curricula.  

• Be self-motivated with a positive and enthusiastic personality and the ability to work as part of a small team. 

• Have excellent written and verbal communication skills with the ability to produce and present reports to a variety of audiences.  

• Take pride in being efficient, well organised and on top of tasks.  

• Be able to use initiative, work effectively under pressure, meet tight deadlines, prioritise and pay excellent attention to detail. 

• Demonstrate awareness of and commitment to the provision of a quality service; the safeguarding of children and vulnerable adults and valuing equal opportunities and diversity. 

• Be able to demonstrate flexibility and commitment to taking a full and active part in the life of the charity, including ad hoc support of other programmes, adapting to and managing change. 

• Be highly computer literate, conversant with Microsoft Word, Excel, Power Point, Outlook. 

• It is essential you have the right to work in the UK at the time of application – this is an office-based role in North Kensington, London. 

• Desirable Experience 

• Some knowledge and experience of the charity sector. 

• Demonstrate experience of teaching FSE/ESOL to a high standard through ‘Good’ and ‘Outstanding’ teaching observation records. 

Responsibilities/ Core duties:  

• To organise, administer and develop all aspects of the learning programme and achieve given targets for retention, achievement, pass rates and other set KPIs in all curriculum areas, including Adult Education and children’s after-school classes delivered by our Family Programme. 

• To overview the accredited and non-accredited learning courses and develop curricula as appropriate. 

• To organise appropriate accreditation in each curriculum area and ensure that the requirements of the awarding body/ies are met as an internal verifier, and ensure that all paperwork meets the required standard of the awarding body/ies. 

• To ensure that the RARPA process is fully implemented. 

• To ensure compliance with OFSTED rules and procedures. 

• To plan progression routes into further learning or employment. 

• To work within the agreed departmental budgets and targets set by funders. 

• To manage the teachers and tutors, including regular observations, performance management and professional support, including children’s teachers delivering after-school classes remotely. 

• To identify and assess the continuous professional development needs of tutors and organise and facilitate education team meetings, including the Family Programme children’s teachers. 

• To keep up to date with national and regional developments in adult learning and cascade the information appropriately. 

• To plan and monitor the programme of courses in each area of the curriculum including liaison and/or partnership with other organisations, timetabling, holiday cover, including the Family Programme after school classes for children. 

• To oversee volunteer tutors to include monitoring, feedback and follow-up and ensure the line managers are assigned for specific subjects, including volunteer online classroom assistants or teachers for the Family Programme. 

• To maintain a Tutor Area on Share Point with examples of best practice and practical tips and advice for both Adult Education and Family Programme. 

• To ensure compliance with all necessary regulations and legal requirements, including Equal Opportunities, Health & Safety and Safeguarding of vulnerable groups. 

• To oversee internal and external data input and use data on enrolment, retention and achievement to monitor and plan provision. 

• To monitor and report on Children’s classroom attendance and learning progress in our Family Programme classes. 

• To prepare and present written reports to Heads of Department, trustees and funders as required, to include the analysis of attendance and achievement data

• To attend staff and trustee meetings, as required. 

• To prepare and present the annual and termly quality assurance and learner progress documents (eg. SAR – Self Assessment Report). 

• To oversee examinations across the organization and work with the exam boards in meeting their standards and requirements. 

• To maintain and develop our links with other organisations within the local area and London-wide. 

• To market and promote courses and services in order to attract potential learners through local schools, public organisations and community networks. 

• To deliver agreed elements of the learning courses and prepare syllabuses, evaluate individual lesson plans, schemes of work, sessions and courses. 

• To be available to cover, or arrange cover, to ensure all planned classes and courses go ahead. 

• To encourage students to extend their engagement in the community and to play a full part in the activities of the charity. 

• To create/ collate and manage calendar of events for Education, organise trips, workshops and talks for adult learners. 

• To provide a work environment that engenders positive energy, creativity and teamwork, to include regular tutor meetings and listen to/ act upon issues and concerns and by setting a professional example. 

• To support the wider work of the charity and undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

• Be competent in promoting the work of the wider Nova New Opportunities team to a variety of corporates, statutory and voluntary organisations  

As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates. If you have not heard from us by 15th July 2024, unfortunately you have not been selected for the position.

Nova New Opportunities is committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse team and student population. We are also committed to safeguarding the welfare of vulnerable adults and expect all staff and volunteers to share this commitment.  As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn. Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK. 

Application Instructions 

PLACE OF WORK: 2 Thorpe Close, London W10 5XL as well as some outreach offsite

SALARY: £33,500 

HOURS OF WORK: 35 hours a week. Some additional weekend & unsocial hours will be required. Time off in lieu will be awarded in accordance with our policy document. 

HOLIDAY: 25 days per annum + bank holidays + days between Christmas and New Year. 

MANAGEMENT: This position will be line-managed by the Heads of Service. 

QUALIFICATIONS EXPERIENCE QUALITIES: A full UK teaching qualification in the Further Education sector such as DTLLS (ESOL/ ESOL Literacy/ Literacy) or PGCE/Diploma in Teaching English (ESOL/ ESOL Literacy/ Literacy), or another equivalent qualification, is desirable. Ideally, although not essential, the candidate should hold QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Qualifications in internal verification and/or observation of teaching and learning would be preferred. Management experience in the education sector or in a relevant field; experience of delivering FSE/ESOL at various levels, ideally preparing and entering students for FSE/ESOL exams. A track record of good – outstanding teaching. Ideally QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Experience of internal verification and observation of teaching. Excellent inter-personal and management skills; excellent written English and digital skills; efficient organisation skills; an outstanding teacher; creativity and innovation.

TRAINING: There is an initial induction period and on-going support.

APPLICATION: Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the personal specification. Shortlisted candidates will be invited to an interview which will be held on a rolling basis. Applications without a cover letter will not be considered. 
If you have not heard back from us by 15th July 2024 you have not been successful. 

CLOSING DATE: 3pm, 10th July 2024. We suggest applicants submit in good time because late applications will not be considered.

SELECTION PROCESS: If shortlisted, to be interviewed at a mutually agreeable date. Shortlisted candidates might be invited to demonstrate your skills and competencies via set practical tasks. 

If you have not heard back from us by 15th July 2024 you have not been successful. 

What would we like…?

Are you interested in supporting an efficient and effective IT service to all staff?

We're looking for someone with  excellent customer service experience and experience in problem-solving IT issues, whether personal IT issues or previous work experience, to join the team as a IT Support Analyst on a permanent basis.

The IT Support Analyst will be responsible for providing Ambition Institute staff with IT support on issues and questions. You will be part of the organisations helpdesk who focus on triaging IT issues, ensuring staff have the right equipment to do their job and administrating the asset registers to reflect the true picture of our assets in the organisation.

We would like you to:

• Provide first line hardware & infrastructure IT support to users across our organisation on tickets raised for any systems
• Work with the Senior Associate to resolve tickets in your queue within the KPI set by the team
• Work with the Senior Associate to manage all technology and systems equipment across our organisation ensuring staff have suitable working laptops and agile equipment
• Action all IT requirements for new starters and leavers efficiently
   

Working in a hybrid way, you’ll be attached to our London office and will report to the IT Operations Manager.  In line with the teams current ways of working, you’ll be expected to be in the office at least 1-2 days a week to support with asset management, in addition to team days and this may be reviewed by Ambition. Occasionally you'll also be expected to travel to our regional offices in Birmingham and Manchester.  

Skills, Knowledge and Experience

To succeed in this role you must be a problem solver and have excellent customer service attributes to ensure that the IT service we provide our staff is excellent. It is essential that you are able to clearly explain procedures and processes and have the ability to build relationships internally and externally. 

Key to this role is a real passion for technology and a willingness to learn and develop in the role. Our ideal candidate will be able to evidence using their own initiative and managing multiple, competing demands.

Whilst experience of developing a consistent, complementary suite of training across different applications would be beneficial it is not essential to applying for this role and there will be opportunity for development and training in this area. 

If this has sparked some interest we welcome an application from you. 

What’s in it for you….?

• Competitive annual salary
• Professional development for all staff
• 25 days’ annual leave, plus bank holidays and 'winter shut down’ at the end of December/beginning of January
• Employer pension contribution of 11%
• Agile, hybrid working culture, so you can manage when and where you work
• Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work
• Blind recruitment process to ensure equality and fairness in our hiring
• Enhanced maternity pay after a year’s service
• Shared parental leave package
• Access to free, confidential 24/7 wellbeing and support line
• Comfortable and collaborative workspaces in the city centres of Manchester, Birmingham and London
• Work-from-home technology package to support hybrid working
• Interest free season ticket / bike loans

About you

We don’t expect the person we hire to have all of the following, but this should give you a sense of what would enable you to thrive in this role and in our organisation:

You should apply for this role if:

• You care deeply about educational disadvantage and being part of an organisation that challenges inequality
• You have a good work ethic and strive to make a difference in the job you do
• You always give maximum effort to understand and meet the needs of our partners and participants
• You always have a great attitude so we “can do” for all our colleagues, partners and participants
• You are open to feedback and learning because we want to keep getting better
• You work with your initiative to bring new ideas and a fresh perspective
• You are well organised and can prioritise work that will have the greatest impact

You'll love working at Ambition if…

• You want a career with a person-centred organisation with a cause at its heart.
• You have a collaborative work ethos, bring warmth and good humour to work and constructive outlook to every situation
• You enjoy working in a fast-moving workplace, with a great support structure around you
• You would like to grow with an ambitious organisation as it progresses over time
• Want flexibility in how you work – splitting your time between one of our offices and remote working and managing your own working patterns to get the job done.

How to apply…

Applications will be considered for London only.

All applications must be received by the closing date 23:59 on 28 June 2024.
Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Our mission needs the best people for the job, which is why we use sift questions to assess candidates’ genuine knowledge and skills. Sift questions are an opportunity for you to show us how you would do the job you are applying for, so please avoid using AI function tools (i.e. ChatGPT or other generative AI tools). We want to evaluate your response, so those found to use content taken from AI tools will have scores adjusted down.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation.

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.

We're looking for a kind, compassionate and resilient Bank Support Worker to join our Young People service in Hounslow. No personal care or experience is required, just the right values.

£13.15 per hour, Zero Hour Contract.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

We're looking for a kind, compassionate and resilient Bank Support Workers to join our learning disabilities service in Hertfordshire.

£13.15 per hour, working on a zero hour contract.

Want to feel like you're making a difference? You'll feel at home here.

Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Building supportive, trusting relationships with customers
Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Proactively manage risk and safety both in and outside of their physical living environment
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Report any observations relating to customers welfare
Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Empower customers to ensure they receive the service and benefits they are entitled to
Engage in learning and development activity to increase knowledge and skills
Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Applicants may have some previous relevant work experience. This may be experience gained from care of a vulnerable person or work in similar organisations. Prior experience is not a pre-requisite for the role as key behaviours and core competencies will also be taken into account.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Salary Range: £22,310 per annum

Start Date: September 2024

Duration of Contract: 3 months

Location: Fauna & Flora, Cambridge.

Current policy offers partial remote working with the UK

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

The internship would be an opportunity for an individual to gain experience of working on projects to tackle illegal and unsustainable wildlife trade, with a focus on our Combating Wildlife Trafficking Activity project in the Caribbean.

This role provides an opportunity to enhance your quantitative and qualitative research skills by investigating online wildlife trade to support projects. You will be trained to conduct online market surveys and report findings for key reptile species in the Caribbean. You may also have the opportunity to learn about other wildlife trade data sources such as physical market surveys, literature reviews, interview data or CITES analysis to help research new and emerging issues.

There will be opportunities to learn from and network with Fauna & Flora’s wildlife trade project teams globally, to collate findings from market surveys across our projects. There will be a chance to engage with other NGOs working on the topic to understand best practice approaches to investigating online wildlife trade.

You will also have the opportunity to present back your findings and create communications outputs to promote our work through our internal platforms.

Skills gained would include quantitative and qualitative data analysis, reporting, presentation experience, communication skills and you would gain learning and exposure to many of our wildlife trade projects.

Note that this internship has been designed to create a professional development opportunity for people who are new to the conservation sector. Therefore, applicants should have less than two years’ paid or unpaid experience in the conservation sector (not including academic work). 

This role is not eligible for sponsorship for a Skilled Worker Visa.

 The closing date for applications is 30 June 2024. Interviews are likely to take place during the week commencing 8 July 2024.

We're looking for 3 kind, compassionate and resilient Support Workers to join our Theresa House and Hamlets Way services in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Teresa House and Hamlets Way are two supported housing accommodations for adults with enduring mental health issues. Both services provide a high level of support to 16 customers on each service. Teresa House is a fast stream service where customers are supported up to two years while Hamlets Way is a slow stream service where customers can expect support for a minimum of two to a maximum of 4 years.
The service is under Look Ahead management since April 2015 and the buildings are owed by Notting Hill Genesis. As a support worker you will play an integral role in developing effective support and risk management plans. You will also support customers with aspects of their day-to-day living including but not excluded to; social and physical activities, medication, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- To work on a rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week.
- Support customers with dignity and respect in aspects of their day to day living this can include but is not excluded to; social and physical activities, medication, shopping, benefit entitlements, maintaining living standards, exploring employment, education and training opportunities
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake some domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activities to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.

This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.

Doddsfield Rd has 6 independent living flats with floating support.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.