Permanent Team Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Manager
Reporting to: Director of Fundraising
Hours of work: 37.5 hours per week
Salary: £35,000 per annum
Closing Date: 12 July 2024
Location: Royal Trinity Hospice, Clapham (Hybrid)
About Compton
Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.
Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.
Vacancy
Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.
The role of Supporter Care Manager is a vital role in our delivery of fundraising services to our client and is a new role created by splitting our current Database & Supporter Care Manager role into two separate roles. This role will focus on the quality of our donor journey, associated communications and the accuracy of our reporting in conjunction with our client’s Finance team.
The Supporter Care Manager will ensure that all processes for recording and thanking donations is accurate, timely and meets regulatory and reporting requirements, whilst providing a friendly and supportive donor experience. Assessing current processes, identifying, and implementing improvements in collaboration with the Database Manager will be a key focus. The successful applicant will have a passion for leading a team to deliver excellent supporter care and donor communications whilst working with and supporting the wider Fundraising team to deliver results for our client and their beneficiaries.
The successful candidate will be expected to:
- Manage the Supporter Care Officers and several Fundraising Volunteers - providing mentoring and training and completing performance and development reviews.
- Deliver excellent supporter care to our client’s donors and supporters and reporting to the wider Fundraising team.
- Ensure that the best donor experience and journey is in place across all income lines.
- Work closely with the Database Manager to identify and implement process improvements and where possible system automations.
- Ensure that individual processes are mapped out and that clear instructions and training are in place to mentor and support the Supporter Care team.
- Provide timely and accurate reporting to the Director of Fundraising.
- Collaborate with the wider Fundraising management team to provide advice and support in the implementation of new fundraising campaigns and events.
- Work as part of the wider Fundraising team providing support and participating in other duties where required.
- Work in a hybrid model of some days in the office and others from home.
Required experience, knowledge, skills and characteristics:
- Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
- Good working knowledge of the Raisers Edge database and donor record management and an expert understanding in the input and recording of all donor data – particularly consent and gift aid information.
- Experience of managing a team to deliver excellent supporter or customer care.
- Good knowledge of GDPR and other data protection regulations governing interactions with donors and the recording and use of information.
- Good understanding of the administrative processes required to log and successfully claim Gift Aid on individual gifts.
- Strong organisation and evaluation skills and ability to prioritise workflow and resources.
- Desire to exceed expectations and deliver the best supporter experience and journey.
Desired experience, knowledge, skills and characteristics:
- Experience of training and mentoring others to ensure the best donor experience.
- Automation of imports from various fundraising platforms.
- Experience of mapping donor journey and fundraising logistics processes.
- An understanding of Direct Mail processes and logistics.
- A good knowledge of fundraising reporting requirements, including Charity Commission and Gambling Commission returns.
Company benefits
- Annual leave 25 days plus bank holidays
- Non-contributory life assurance scheme
- Standard Life pension scheme with Company contributions starting at 3%
- Employee Assistance Programme - offering free 24/7 support & counselling and advice
The client requests no contact from agencies or media sales.
Content Writer
We are looking for an experienced Content Writer to work for an exciting not-for-profit organisation.
Position: Content Writer
Location: London/Hybrid
Salary: £25,000 - £28,000 per annum
Hours: Full-time (35 hours/week)
Contract: Permanent
Benefits: Pension; up to 26 days holiday (plus an additional two days at Christmas for office closure); training and development opportunities; contribution to further studies and study leave allowance.
Closing date: Friday 19th July
We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.
About the role:
Reporting to the Managing Editor, the Content Writer supports the delivery of the organisation’s editorial activities and publications, in particular Regulatory Rapporteur, the organisation’s international peer-reviewed journal for its members.
This includes drafting and editing content and managing its distribution across the organisation’s publishing and communication channels. As part of this, they will work closely with Regulatory Rapporteur’s external Editorial Board, as well as colleagues in the organisation’s Marketing Team.
Key responsibilities include:
- Assist in the editorial production of Regulatory Rapporteur
- Contribute to sub-editing and layout of articles in the content management system of Regulatory Rapporteur’s online platform
- Proof-read and finalise pages for online publication
- Contribute to the admin processes related to the journal’s production
- Provide copywriting and editorial support across the organisation’s digital channels and lead on the delivery of corporate collateral and print materials
- Contribute to the delivery and development of a wide range of corporate communications across all channels
- Source and write/repurpose news stories and messaging for targeted audiences and channels
- Understand the importance of design and imagery to support messaging
- Work with other internal teams on editorial opportunities
- Produce a range of membership newsletters, both general and specialist interest
- Assist reporting on appropriate events
About you:
To be successful in this role, you will need experience with editorial processes, and be able to provide outstanding web, editorial and corporate messaging in a B2B or association environment with a scientific focus. You will need to be able to work in a small team, be flexible in accommodating changing priorities and thrive in an ever-changing environment.
You will also bring with you the following skills and experience:
- Be educated to at least a degree level and have experience in copy editing for different media.
- Experience with Adobe Acrobat, InDesign, Photoshop and Microsoft Office and be able to use CRM databases and content management systems.
- Experience of writing/repurposing content, including industry news
- Have creative and imaginative input whilst ensuring attention to detail and quality focus
- Have an analytical outlook and a systematic approach to work and managing tight deadlines.
How to apply:
Applicants are invited to submit a cover letter explaining why this role is of interest and setting out details of your current/most recent position, including a brief description of your duties and responsibilities, start date, current salary and notice period. You should also send in a CV with details of your educational and professional qualifications and employment history, giving details of your responsibilities and the experience gained.
You must indicate in your cover letter how you adhere to the criteria set out in the specific duties and responsibilities of the post and competency specification, referring to evidence presented in the curriculum vitae.
About the organisation:
The employer is a not-for-profit association with stunning offices near Canary Wharf in London. With a strong membership in over 60 countries, drawn from the pharmaceutical industry, regulatory agencies, and support services, they support regulatory professionals to deliver better, safer healthcare for patients. They offer an extensive range of regulatory affairs education and professional development, both for members and the wider regulatory community, in human medicines, vaccines, diagnostics, medical devices and veterinary sectors.
They are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their gender, race, disability, religion/belief, sexual orientation, or age.
Other roles you may have experience in could include Content Writer, Digital, Digital Content, Digital Media Content, Digital Writer, Digital Content Writer, Digital Media Content Writer, Copywriter, Copy Writer, Content Copy Writer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
A charity job 100% focused on helping people get what they need
This is a full-time role in a well-established charity that would really suit someone who wants to make a difference to disabled and elderly people.
Ruils is a user-led charity based in the Richmond and Wandsworth boroughs that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We support disabled people to take control of their care and support, by helping them to employ their own Personal (care) Assistant (PA). A PA may help someone to get up in the morning, get ready for work or leisure activities and/or help around the house.
We are looking for an enthusiastic results driven person who is eager to learn and develop.
You will be someone who:
- Works in a person-centred way.
- Has great communication skills and really enjoys communicating with others.
- Has experience of understanding what is required and can think creatively to solve problems.
- Has some experience of equal opportunities and what that means to real people every day.
- Is numerate and computer literate and can use Word and Excel to a high standard.
What you are doing now:
- You might be working for or volunteering in a similar charity.
- You may be a graduate looking to get in to the charity sector.
- You may be working in social care for a Borough or district council.
- You might be working as a Link Worker but would like to be able to work with clients longer term.
- Or you may have the skills we need from some other combination of work and volunteering.
Main Duties include:
- Helping disabled and elderly people to live independently by employing a PA to support their needs.
- Helping clients to set up and manage their social care budget.
- Encouraging, supporting and advising clients with any issues that may arise when they have a PA.
- Facilitating the DP Peer Support Group to ensure clients feel supported.
- Developing links and professional relationships with Social Work teams.
- Working with agencies to set up support for clients who may not wish to employ a PA directly.
- Assisting in the development of training and other resources to support employers to manage their DP and PA relationships.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- A wellbeing programme including an employee assistance programme (EAP).
We welcome applicants from all walks of life, training and mentoring is provided.
We actively encourage applications from disabled people and people with long term health and mental health conditions.
We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
Click the Apply button to apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Please apply in writing with a cover letter and stating your current salary to Viv Sage our HR Consultant at Better Talent.
Are you passionate about supporting older people with dementia and their carers to enage with activies across Lewisham? If so, we want to hear from you!
Age UK Lewisham and Southwark is looking for a part time coordiantor to deliver arts and crafts, physical exercise and singing groups for people with dementia in Lewisham. You will be delivering the programme with the support of our volunteers and working directly with freelance workers and community partners.
The successful candidate will have a good undersatnding of the needs and issues affecting older people including dementia awareness.
They will be able to work as part of a team and travel within Southwark and Lewisham. Great interpersonal skills required along with the ability to work to Age UK Lewisham and Southwark’s values to empower and enable older people to lead fulfilled lives.
Employee Benefits:
- 26 days annual leave + bank holidays (pro rata)
- Additional 1 day leave for Birthdays
- Access to an Employee Assistance Programme including access to a helpline for partners and dependents
- Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
- CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
- TechScheme members – enabling employees to purchase tech and home furnishing through AUKLS and spread the cost from their salary
AUKLS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
For full details, please download the Recruitment Pack which includes a Job Description and Person Specification.
Closing date for applications – 9am on 8 July 2024
Interviews will take place week commencing 15 July 2024 at Stones End Day Centre, Southwark
The client requests no contact from agencies or media sales.
We are delighted to be recruiting for a Director to lead Respond, in our final year in our current strategy. This is also a new role, developed within the context of change following an in-principle agreement that Respond will join the Bild Group of charities in 2024.
Respond is entering its thirty fourth year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
As Director you will be the clinical and safeguarding lead across Bild group and will lead Respond to fulfil its mission of reducing the impact of trauma in the lives of people with learning disabilities, autistic people and their families. You will champion our highly regarded trauma informed advocacy and psychotherapy services and ensure appropriate clinical governance processes are in place. You will also work in collaboration with Bild to continue to develop the Respond branded training and consultation service and develop key stakeholder relationships within the sector, enhancing Responds reputation, encouraging partnership working and supporting the diversification of income generation.
It is an exciting time to join Respond as we join Bild group of charities. We recognise that this is a specialist leadership role for someone who is passionate about reducing the impact of trauma in the lives of autistic people and people with learning disabilities and their families.
Therefore, this new role may attract candidates with a variety of skills and experiences, and we’re keen to encourage diversity, inclusion and authenticity across Respond in line with our ongoing work within our EDI action plan. So, you may be a specialist from the Violence Against Women and Girls sector (VAWG), a Psychotherapist, an Arts Therapist, a Healthcare professional or Social Worker for example within significant transferable leadership experience.
If you’re enthusiastic about this opportunity but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. We really look forward to hearing from you.
About the Bild Group
Bild is a national charity that, for over 50 years, has protected and supported the rights of people with learning disabilities to build a more fair and equal society where everyone has the same opportunities.
The Bild Group of charities includes Bild, the Restraint Reduction Network and Bild Association of Certified Training. Bild is delighted to be welcoming Respond to the Bild Group in 2024. Each is an independent charity with their own governance arrangements, who share a number of back-office functions including communications, admin, HR and IT.
Collectively, the Bild Group work with people with lived experience to promote best practice, improve lives, champion human rights and build a more inclusive society that empowers and enables people to thrive.
Further information about Respond
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
-
Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
-
Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
-
Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
-
Discretionary study leave to support training relevant to your role.
-
Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
-
Up to 5 days paid time off for dependents per financial year.
-
Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
-
Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
-
Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
To find out more or for an informal conversation please contact Georgina Hoare the Interim CEO via ceo @ respond. org. uk
Deadline for applications – Thursday 11th July 9am
Interviews w/c 15th July 2024
Stage One - online
Stage Two - in person, in London 18th July
When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Please note that we are unable to accept applications without a supporting statement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Officer
Must have: Full right to work in the UK (if you don't have this we unfortunately won't be able to consider you for this role but we encourage you to look at our other global opportunities on our careers page)
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Principal Location:London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children to go to school and learn and supported over 25,000 families to set up businesses so they can afford the cost of educating their children.
Part 1: Role Purpose:
This role is a key member of the busy HQ finance function. Although the role is primarily focused on the HQ finances, the role operates within the context of Street Child as a global charity and so also has interaction with the global finance team. The role offers the chance to work across a number of finance functions, and some of the subsidiary charities. It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role.
Part 2: Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (20%) Lead the Accounts Payable process
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Managing at least two payment runs a week and additional runs as required; ensuring that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities relating to Accounts Payable.
3) (40%) Month end reporting and reconciliation and subsidiary accounts
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification.
- Full Accountancy qualification
Experience and Knowledge
· IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience.
Skills and Abilities
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
- Good Interpersonal skills
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join us. Oakleaf has a proud history of helping people across Surrey who are suffering from mental ill health. The need for good mental health support is growing, as are our funding needs and ambitions. This newly created position of Relationship Fundraising Manager is an exciting opportunity to join a supportive and collaborative fundraising team as we look to develop major donor fundraising further.
The role will be responsible for overseeing all individual donor relationships, with a focus on major gifts. This includes developing and implementing a major donor strategy, as well as assisting the Head of Fundraising with corporate fundraising. You will be encouraged to use your experience and skills to shape the role, making a difference to the lives of hundreds of people attending Oakleaf every month for support.
Please refer to the attached Candidate Brief for more detailed information.
Position: Relationship Fundraising Manager
Responsible to: Head of Fundraising & Engagement
Location: Guildford, Surrey with hybrid working offered (min 40% office, 60% home as agreed); we will accommodate flexible working patterns wherever possible
Hours: 28-36 hours per week (36 hours is full time; part-time considered for the right applicant)
Salary: £32,000 – £34,000 FTE (dependent upon experience)
Annual leave and benefits:
- 32 days including public and statutory holidays. An additional day is added for each year worked (to a maximum of 4 days). Plus, an extra day off for your birthday!
- Company pension
- Cycle to work scheme
- Free parking
- Private medical insurance
- Employee Assistance Programme
- Sick pay
- Discount eye tests
- Work from home/flexible hours
- We are open to investment in training
Key Responsibilities (a full list of responsibilities is listed in the Candidate Brief):
- Manage recruitment, stewardship & retention of individual supporters with a goal of long-term financial support.
- Develop & implement a major donor strategy, including building relationships with key donors.
- Undertake tours of Oakleaf at our HQ or outreach venues to individual donors to show impact of giving.
- Research, formulate introductions & approach new prospects.
- Manage a communications plan for donors.
- Achieve agreed fundraising targets.
- Assist with corporate fundraising alongside the Head of Fundraising, including through attending networking events and supporting Oakleaf’s Mental Health Leaders Network.
Essential Criteria (a full list of essential and desirable criteria is listed in the Candidate Brief):
- At least three years’ experience in a charity/third sector fundraising position or similar
- Strong interpersonal and networking abilities; adept at building rapport quickly with people from a wide range of backgrounds
- Experience of building and managing a portfolio of both ongoing and new relationships
- Excellent written and verbal communication skills
- Experience of budgeting, forecasting and working towards financial targets
- An understanding of and empathy with the aims of Oakleaf & needs of its client group
We are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community, and we offer flexibility to assist employees with balancing work and other commitments. We are a Disability Confident employer.
Transforming lives through the provision of support, training and wellbeing activities, building new futures with adults managing their mental health
The client requests no contact from agencies or media sales.
Our highly committed Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the North East England & Yorkshire Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas and you may be required to travel at short notice for face to face meetings.
The post is part time, three days per week, working Monday, Tuesday and Wednesdays.
About the team
The team works remotely and prides itself in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in these regions, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North East & Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces, veterans and their families since 1885. Last year our teams of volunteers and employees helped more than 79,000 people in need, from Second World War veterans to those who have served in more recent conflicts, or are still currently serving, and their families.
SSAFA understands that behind every uniform is a person. We are here for that person – when they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skill sets. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: 23:59, Wednesday 10 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Tuesday 23 July 2024 (remotely by MS TEAMS video link).
Fundraising Manager
● 21 Hours per week (ideally spread over 3-4 days)
● £35,000 p.a. pro rata (£21,000)
● Working from home, but with some travel to Central London
● Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
Our work is primarily funded through grants received from charitable trusts and foundations, but we have exciting plans to diversify income to include major donors, corporate supporters, statutory awards and challenge events. This post will focus on supporting major donors, corporates and trusts and foundations.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years, and a fundraising plan to support it
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
This is a new role, joining a small and growing Fundraising Team, with responsibility for proactively leading the cultivation and stewardship of potential and existing major donors, grant-making trusts, and corporate supporters, with a particular focus on driving significant income growth.
You will build and maintain lasting relationships with LMKs valued funders, thinking strategically and working closely with programme delivery colleagues to develop fundraising cases of support and impact reporting.
Reporting to the Head of Fundraising & Development, the successful candidate will join LMK’s core staff team, and will have a real input into our plans and strategies for the future by working with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board and trustees to develop and implement our long-term strategy.
Key responsibilities:
● Develop and deliver a structured and dynamic plan to engage high-value donors, trusts and corporate supporters.
● Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling supporters to achieve their fundraising goals.
● Work closely with colleagues to develop inspiring fundraising cases for support and impact reporting.
● Undertake prospect research, identifying prospective new funders for LMK
● Meet with and present to potential and existing funders with passion, enthusiasm and professionalism.
● Manage funder relationships, ensuring that they are kept informed of progress, key milestones and future opportunities to support the charity, and that they are thanked and thoughtfully stewarded, in order to maximise retention, and increase levels of support over time.
● Influence and shape project development and impact measurement by ensuring major funder needs are taken into account
● Work with colleagues to monitor the progress of grant-funded projects, ensuring that obligations are fulfilled within the terms of the grant wherever possible and informing funders in a timely fashion of any significant deviations from projections.
● Proactively seek out feedback from funders where appropriate, share insights with the team and use this to inform LMK practice.
● Ensure all activities are legally compliant, in keeping with our values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
● Ensure that information relating to funders is appropriately recorded in CRM systems, accurate and adheres to data protection guidelines.
● Provide regular reports and information to the Head of Fundraising & Development on your progress against plan, targets and income generated.
● Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
● A proven ability to work proactively to identify new contacts and opportunities for funding through extensive research
● Experience of providing excellent relationship management and stewardship resulting in increased levels of financial support from partners
● Excellent interpersonal skills and the ability to communicate effectively, both orally and in writing
● Thorough understanding of legal and charity regulations in relation to fundraising
● Skilled in identifying and developing creative, high-quality cases for support, funding proposals and impact reporting in collaboration with others
● Strong MS Office/Google knowledge, numerate, comfortable with data
● Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
● A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential.
Safeguarding
This role is subject to a Basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays)
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
Please note: This 'hybrib' role is remote with some travel to London (up to 2-3 times per month).
The client requests no contact from agencies or media sales.
Do you have experience of working in an in-house policy, public affairs and campaigns team for a campaigning charity or NGO, for a creative campaigns consultancy, or on a political party campaign? Are you looking to drive change to help tackle one of the UK’s biggest killers?
If so, you may be the Campaigns Officer we’re looking for!
About the role
Our Policy and Public Affairs team exists to develop evidence-based policies that we can use to help inform and influence Government and health service decisions relating to heart and circulatory diseases and research.
We have an exciting opportunity for a Campaigns Officer to join our award winning and high impact team during a very exciting time in politics. This is a new position, which will play a critical role in the development and delivery of activity aimed at getting the public involved in our flagship Hearts Need More Westminster influencing campaign. The role will also provide campaigns support for our work to influence the Devolved Administrations in Scotland, Wales and Northern Ireland on key issues affecting heart patients in each of the four UK nations.
You’ll work closely with teams across the BHF to proactively spot opportunities to mobilise our supporters and cross-promote other BHF campaigns, including our Customer Journey and Marketing teams, and will be responsible for drafting copy in multiple formats for warm and cold audiences. You’ll also involve and engage people with lived experience in our campaigns work, working closely with our Heart Stories and Patient and Public Involvement teams.
Working arrangements
This is a blended role, where your work will be dual located between your home and one of four UK offices (Belfast, Cardiff, Edinburgh or London). There will be an expectation to travel to the London office (if this is not your preferred location) at least once a month, with some travel to each of the other nation offices throughout the year.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
With an interest in advocacy and political campaigning, you’ll have an understanding of the relationship between campaigning and public affairs, and the value of mobilising the public to secure policy change. You'll have experience of campaigning, either for a political party or within an in-house public affairs and campaigns team or campaigns consultancy, with experience of using a campaigning platform or CRM software.
You'll have a solid grasp of the workings of the UK and Devolved Governments and parliamentary procedures. You'll have an understanding of the role of BHF and other health and medical research charities in general, and particularly in the political arena.
With a proven ability to write clearly, concisely and persuasively, you’ll be able to draft campaign copy in a variety of formats, and especially for lay audiences. You'll also have strong organisational skills, including experience of project management. You will have experience of using social media and other comms channels for campaigning and will think creatively about how to engage our existing supporters and attract new ones. You’ll also be collaborative, with an ability to build strong relationships with key internal and external colleagues.
This is an opportunity to make a profound impact for our patients, their families, and our supporters at an exciting time in the electoral cycle.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held virtually via MS Teams during week commencing 15th July 2024.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer, and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Project Lead
Job reference: REQ001448
Salary: £37,000 to £41,000 per annum
Contractual hours: 37.5
Basis: Full Time
Region: London
Closing date: 8 July 2024 at midnight
Interview dates scheduled for 18 July 2024
The Role
As Project Lead for United Learning, you have the opportunity to make a difference on a large scale.
In this role you will have two key responsibilities – to ensure the successful delivery of our group wide stakeholder surveys (to pupils, staff and parents) and to support with organisation-wide performance management. This role provides a unique opportunity to work with teams across United Learning’s central office and with schools.
You will ensure the successful delivery of our surveys programme including working with our partner, Edurio, to manage all aspects of technical set up and supporting schools to ensure they are prepared to deliver these surveys locally. You will shape and oversee the delivery of analysis based on survey results to ensure we are using this data to inform priority areas and improvements. You will look for ways to improve the set-up processes as well as how we use the data derived from the surveys.
Supporting with performance management you will monitor progress against our five-year strategy, annual plans and group wide KPIs, providing timely management information to our Executive Board and Trustees to ensure they are aware of key issues and have visibility of progress towards our strategic objectives.
As part of Strategy and Performance you will also have the opportunity to be involved in projects outside these main areas of responsibility.
You will be based in our London office, with occasional travel to other office and school locations. United Learning is happy to consider requests for flexible working, including hybrid home/office working.
About You
We are seeking someone with experience or an interest in strategic planning and performance management in complex organisations. You will have the ability to work with a range of stakeholders, be adaptable to change and work well under pressure. You will be able to present complex data and information clearly to others and in a way that aids decision-making.
You will have the ability to work through complex projects methodically, have an excellent eye for detail and be capable of managing competing demands. Formal project management experience would be an advantage.
This role would suit a candidate who takes satisfaction from improving processes year on year with the curiosity to try new ways of working to bring about improvements and efficiencies.
If you are interested in joining a team that is committed to making a real difference to children and young people and meet the person specification, we would very much like to hear from you. We are open to offering the role as a secondment and are particularly keen to receive applications from individuals from backgrounds typically under-represented in the education sector.
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check.
Rewards and Benefits:
· Competitive salary.
· Contributory pension scheme.
· 26 days holiday
· Occupational sick pay, protecting you and your family.
· Competitive maternity, paternity, and adoption benefits.
· Extensive range of employee benefits through our partner Perkbox.
· Continuous Professional Development options that will be tailored to your needs.
· A supportive team across the country.
We are open to requests for flexible or part-time working; and we encourage open and regular conversations about work-life balance.
Further information
For an informal conversation about this opportunity, please contact Sarah Smith, Head of Performance. Please click on the apply link for full email address.
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
The deadline for applications is Sunday 14th July 2024.
Location: UK, Lebanon, or Egypt
Location type: Hybrid
Reporting to: Director of Finance and Operations
Annual salary: £76K GBP. Salary is offered based on experience and location and will be adjusted dependant on the cost of labour for the country in which the candidate resides. Candidates must have the right to work in the country from which they are applying.
Contract type: Permanent
Working hours: Full-time (35 hours)
Manages: 2
Candidate level: Management
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.
Job Purpose
The Deputy Director of People and Culture will help implement the organisation's goals and strategy related to staffing, recruiting, and retention, and development ensuring that the HR policies and processes best support MAP’s mission. With 130 staff, growing to 170 during 2025, across 4 countries, the Deputy Director of People and Culture is also responsible for ensuring consistency throughout the organisation, fostering a common sense of belonging across all its offices, and supporting an inclusive, thriving work environment for all throughout the complete work life cycle. They will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the HR department, ensuring legal compliance and implementation of the organisation's mission and talent strategy.
Key Responsibilities
Human Resources
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Be accountable for the administration of human resource programs including, but not limited to onboarding and deployment, compensation & benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, morale, occupational health and safety, and training and development.
· Identify staffing and recruiting needs and develop and execute best practices for hiring and talent management.
· Support diversity and inclusion initiatives as relevant.
· Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and apply this knowledge to communicate changes in policy, practice, and resources to upper management.
· Monitor and ensure MAP’s compliance with local employment laws and regulations in which MAP staff operate and recommended best practices.
· Plan and manage all aspects of staff deployment including in occupied zones. Tasks may include risk assessments, training, health and safety measures, logistics, and legal compliance.
· Provide continuous support and develop emergency response plans, ensuring staff well-being and effective post-deployment reintegration.
· Provide comprehensive reports when required to MAP’s SMT and Board.
Organisational Development
· Ensure continuous organisational improvements for all departments across MAP and be responsible for planning, coaching, and consulting with teams and individuals who need assistance solving organisational challenges.
· Implement a variety of initiatives, action plans, and training materials aimed at strengthening the functional areas within MAP.
· Analyse and recommend changes to MAP’s systems and processes, team structures, and operations that will contribute to greater collaboration, cost effectiveness, and sustainability.
· Foster a success-oriented, accountable, and results-oriented environment within the organisation.
· Implement MAP’s organisational values of solidarity, dignity, integrity and impact.
· Ensure a cohesive global working culture by promoting inclusivity, collaboration, and consistent values across all international locations.
Team Leadership
· Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
· Ensure all HR staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
Diversity and Inclusion
· Support MAP’s efforts in building an organisational culture that embraces and empowers all employees so they may contribute their unique experience to further MAP’s organisational mission.
Person Specification
Experience
· Bachelor’s degree in human resources, business administration, or a related field.
· At least 5-7 years of experience in medical aid, conflict/occupied zones, or a similar field.
· Strong background in human resources within the NGO sector.
· Proven experience in implementing organisational strategies and values, ensuring alignment with company goals, and fostering a cohesive, value-driven culture.
· Success in ensuring the safety, well-being, and effectiveness of staff deployed in occupied territories.
· Experience with working in a diverse and multi-cultural environment, including the ability to recognise and address challenges arising from working in occupied zones.
· Proven experience in crisis management and employee support in high-stress environments.
· Demonstrated success in developing and enforcing health and safety protocols in occupied zones.
· Experience working with international teams on international issues and building a global working culture.
Skills
· Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
· Ability to work collaboratively with diverse teams and build a positive workplace culture under challenging conditions.
· Flexibility and adaptability to respond to changing circumstances and urgent needs in occupied areas.
· Proven ability to handle sensitive situations with diplomacy and confidentiality.
· Excellent interpersonal and communication skills.
· Fluent in spoken and written English required, proficiency in French or Arabic highly desirable.
Knowledge
· An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.
Personal Traits Desired
· Commitment to MAP’s mission, services, and the right to health.
· Commitment to anti-discriminatory practice and equal opportunities.
· An ability to apply awareness of diversity issues to all areas of work.
· Commitment to the values and ethos of MAP.
· Prepared and able to travel occasionally to Egypt, Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
· Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Terms and Conditions
· This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
· This is a new role, and a review of the job description will be undertaken in early 2025 or earlier if required.
An applicant’s pack is available on request.
The deadline for application is Sunday 14th July 2024
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Caseworker (Kent & Sussex)
Job Role:
The Forces Employment Charity offers a specialist programme developed to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.
Reporting to Op NOVA East England Regional Manager. The successful candidate will have experience in managing and supporting a caseload of vulnerable veterans in your allocated region.
This position is full-time, 35 hours per week with a salary of £28,325. The successful candidate will be based at home with regular travel within the region, (Kent & Sussex). This role consists of managing and supporting caseloads of vulnerable veterans in your allocated region.
Principal Responsibilities:
- Contact all clients within 48 hours of allocation
- Undertake face to face needs assessments and develop support plan within 5 days of allocation
- Provide peer support and practical experience to colleagues and clients
- Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager.
- Review assessments at 3 monthly intervals to understand and demonstrate progress.
- Work with and empower client to engage with the support plan and goals agreed during their needs assessment
- Produce written report when requested highlighting support given to client and level of engagement
- Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in the Area, including the Police, Probation Service and NHS Liaison and Diversion.
- Work to identify and engage veterans with the service
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for everyone
- Ensure that all activity is recorded on Salesforce case management system (CMS)
- Deliver any further activities and presentations as reasonably required by your Regional Manager and the National
Manager
PERSON SPECIFICATION
Essential Competencies:
- Highly motivated and independent, capable of working remotely across a wide geographical area.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system
- Ability to collaborate effectively with internal and external stakeholders.
- Highly organised with strong IT skills and experience of using Case Management Systems
- Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the
individuals we work with change their lives. - Excellent team player who will contribute to a diverse and dedicated team.
- Driving licence and use of own car.
- Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
- Driving licence and use of own car.
- Strong communicator
Desirable Competencies:
- NVQ Level 4 Information, Advice and Guidance
- Experience of using Outcomes Star
- Salesforce case management system experience, this training will be provided for the successful candidate if they are not already trained
- A working knowledge of the Justice system and experience of working with offenders or ex-offenders.
- Experience of serving in the Armed Forces
Security Clearance: Successful candidates will be required to undertake an NPPV level 2 police vetting, been a resident in the UK for over 5 years and an Enhanced DBS clearance.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. To apply, please submit your CV and cover letter by Midnight Tuesday, 2 July 2024.
Talk and Support Groups Officer
Hours: Full-time 34.5 hours per week
Location: Hybrid working / Leeds, West Yorkshire
Salary: £24,000 - £26,000
Contract: Permanent
DBS: An enhanced DBS check is required for this role
About us
At Epilepsy Action we are inclusive, supportive, and committed to creating a world without limits for people with epilepsy. As we embark on our new 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.
You don't have to take our word for it, 99% of our staff told us they are proud to work for us in our 2023 staff survey!
If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!
About the role
Our Talk and Support Groups provide a safe space for people with epilepsy to come together and share their experiences. They meet online and in person and are open to anyone, ensuring that no one feels alone with their epilepsy.
In this role you will be working within our services department helping to coordinate, develop and engage our Talk and Support Group volunteers and deliver positive outcomes for our service users. Both our volunteers and our service users are scattered across the UK so you need to be a great communicator.
In this role, you would be working within our services department, by:
- Supporting volunteers: ensuring they are well-supported, engaged, and equipped to host effective groups support.
- Coordinating and hosting meetings: ensuing that service users can access a variety of groups, are able to have a voice and are empowered by signposting them to other services and resources.
- Data collection and reporting: ensuring our service is continuously improving and meeting the needs of our community.
About you
This is an exciting opportunity for an enthusiastic individual to be involved at the heart of service delivery. Are you:
- Passionate about supporting volunteers and service users remotely.
- Experienced at organising and facilitating groups / meetings / training.
- A brilliant communicator able to work with individuals from a wide range of backgrounds.
- A problem solver with good decision making and organisational skills able to adapt and thrive in a busy work environment.
- A team player, with the ability to work flexibly. The role requires some evening work, to offset this we offer flexible working arrangement with late starts and early finishes.
Being an Inclusive Organisation
We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.
We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.
Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments, please let us know.
Closing Date: Monday 15th July 2024 at 5pm
Interviews: Week Commencing 22nd July 2024
Application Process: You will be taken to our careers page to submit your application via our online portal.
Recruitment Process: We want to provide you with the best opportunity to share your skills, knowledge and experience so our recruitment process will include various activities. These will be completed on the same day.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.