Permanent Team Administrator Jobs

Impact Coordinator

Location: Bromley by Bow
Job Type: Full time, 35 hours
Contract Type: Permanent
Salary: £31,000 per annum

The Impact Coordinator will support the Centre’s impact management and research strategy through a robust analysis of our clients current and future programmes of work, to ensure they achieve their aim of enabling their community to thrive and can communicate the difference their work is making, clearly and with confidence.

This role builds on their significant investment in the development of their evaluation principles, the development of the Outcomes Framework, the CRM development, community research and in team ability and capacity to engage with data and impact.

The role will promote a positive culture of collaboration, innovation and inclusivity across the organisation and with external stakeholders. It will also support the development of innovative, inspiring and viable service propositions.

Key responsibilities

The role includes the following duties however these may change as the post evolves:

• Work with the delivery teams to ensure they collect the right data, qualitative and quantitative, to demonstrate their impact.
• Support the delivery of a common evaluation approach across the organisation, building on commitments to current and future funders
• Regularly check data quality (both qualitative as quantitative) and raise gaps / issues / concerns to the attention of the Impact Manager and Joint Heads of Delivery and Impact
• Support the further development and implementation of the CRM (shared database) across all areas of delivery.
• Support effective data collection through various methods e.g. supporting reflective sessions, running interviews and focus groups, support at events, facilitating project reviews etc.
• Working with the delivery teams and the Impact Manager, support the development of a culture of engagement with impact data (both qualitative and quantitative) and learning across the delivery teams
• Help make and maintain in-house system adaptations to support our impact management
• Working with the Impact Manager, write CRM scoping requests
• Working with the Impact Manager, develop a regular cycle of internal impact reporting and produce relevant reports on time and at high quality and support project evaluations of internal and partner projects
• Support the delivery teams as well as the Income Generation and Marketing teams by responding to requests for information and insight with robust and persuasive data and reporting
• In general, proactively search to deepen their understanding of the impact of their work, explore improvements to their data collection and analysis and share it across the organisation through training and process improvements
• Work proactively with our clients (and where relevant GP Practice) staff to provide timely feedback on the support provided to individuals

Essential skills, experience and knowledge

• Commitment to the vision and mission of the organisation
• Knowledge and understanding of the social determinants of health and how they impact on integrated services in a community setting
• Understanding of the systemic inequalities and barriers that people in their community face and a commitment to antiracist and inclusive practice
• Previous experience of embedding and managing impact frameworks and reporting within an organisation
• Understanding of a mixed method evaluation approach, founded on a theory of change
• Experience of primary qualitative data collection and analysis
• Experience of report-writing to a high standard
• Strong analytical skills – naturally curious and inquisitive
• Experienced database user with the demonstrable ability to learn new systems quickly
• Ability to easily communicate complex information to various audiences and to support the use of data to inform decisions and tell stories
• Strong experience of building and sustaining positive relationships, and able to positively influence internal and external stakeholders
• Flexibility and a willingness to work in innovative and non-traditional ways

Desirable experience

• Experience of Microsoft Dynamics highly desirable
• Experience of creative and inclusive research methods, such as participatory appraisal tools, and of reflective practice
• Advanced Microsoft Excel skills

You may also have experience in the following: Social Worker, Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, Impact Manager, impact assessment, etc.

REF-215 128

Job title: Governance and Planning Manager
Reports to: CEO
Hours of work: Part time or Full time
Location of work: London WC1N 2BF - RSTMH is planning to trial home working for 1 day a week
Salary: £36,000 - £40,000 per annum
Job type: Permanent

Job summary

RSTMH is a global society of over 2,000 members and Fellows based in more than 100 countries, run by a small and efficient team based in London. This is a permanent role which could be part-time (at least 3 days per week) or full-time and will help improve efficiencies and planning across the society.

In this new role you would have oversight of the charity governance administration and help develop and deliver planning systems to increase efficiencies across all activities.This role would also provide administrative and project-based support to the CEO and Senior Manager and support the day-to-day effectiveness of the operations of the society.

The role is wide ranging and is an opportunity for someone to shape the society’s processes and systems to improve efficiencies. The key skills needed for the role include excellent time management, communication, and the ability to influence others. You will be able to take on board and understand large amounts of information, and translate this into effective systems. You will have experience of developing evidence-based systems and processes and

This role will report to the CEO and is full time and office based, with a current trial for Mondays working at home.

Key responsibilities

• Oversee the governance administration of the society including for the Board, Committees and strategy meetings and communications
• Develop and deliver effective planning systems for the society across all activities
• Develop and deliver systems to improve efficiencies in managing relations with the society’s networks of volunteers and other stakeholder groups
• Support the CEO and Senior Manager, Team and Operations to develop and deliver processes to improve the operations of the society
• Develop a good understanding of the society’s use of Civi CRM and other platforms to help develop processes and systems to improve integrations and efficiencies
• Provide training to members of the RSTMH team on new systems and processes
• Support the CEO and Senior Manager, Team and Operations, on administrative and project-based tasks
• Other support for the office, team and CEO as required

Job specification

Essential

• Commitment to RSTMH and passion for our work
• Excellent time management skills
• Excellent communication skills
• Ability to inspire others
• Meticulous attention to detail
• A self-starter, excited to try new things
• The ability to take in large amounts of data
• Accurate minute taking
• Well-presented and articulate
• Sound relationship builder
• Literate in IT systems and relational databases

Desirable

• Experience of administering governance activities
• Experience of working in global health
• Experience of delivering events
• Experience of managing a network of members
• Understanding of scientific publishing
• Experience of civi CRM

Closing date: 20th July 2024
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

ALDER HEY CHILDREN’S CHARITY

 

Job Title: Assistant Shop Manager

Reporting To: Old Swan Shop Manager

Salary: £24,825 - £26,603

Hours: 37.5 hours per week

Location: Old Swan, Liverpool

Job Purpose:

We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our successful team to help manage our charity shop in Old Swan.

The Assistant Shop Manager will be an integral part of the wider Charity team. 

Main Duties/Tasks:

You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be an ambassador of Alder Hey Children’s Charity on the high street.

Income generation

• Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.

• Support the team to maximise income from Gift Aid on donated products.

• Work with the wider Charity team to promote and support fundraising activities and events.

Volunteers

• Support and management of a team of volunteers.

• Utilise volunteer skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.

• Maximise the shop’s opening hours and ensure the shop is open and managed by the shop   team in the absence of the Shop Manager.

• Help to provide and support ongoing training and development for volunteers.

• Work and treat staff and stakeholders in accordance with the Charity’s values.

Health & Safety (in conjunction with Shop Manager)

• Ensure the shop adheres to Retail Health and Safety regulations.

• Ensure the Health and Safety of staff, volunteers, and customers.

• Help to ensure staff and volunteers are trained in manual handling.

Stock Control (in conjunction with Shop Manager)

• Ensure continuous, sufficient levels of high-quality stock.

• Be responsible for deliveries and stock controls.

• Ensure stock is appropriate to the business and priced accordingly.

• Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.

Customer Service

• Be professional, patient and have a ‘people-first’ approach to customer services.

• Be committed to the principles of equality, diversity, and collaborative working.

• Set high standards of cleanliness, display and merchandising.

• Establish quality standards, consumer safety and ensuring continuity.

• Play a key role in enabling the shop to represent the Charity’s values.

The charity is currently conducting a four day working week trial, due to end on 30th September 2024. This means that, for example, staff previously working 37.5 hours a week are now working 30 hours a week to enable a four day working week. The trial is monitoring the benefits of a four day working week against productivity. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. A decision will be made before the 30th September 2024 to agree the next steps, based on an assessment of the trial period; the four day working week trial may be ended, extended or adopted permanently.

Our Values

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our hospital can continue to deliver the very best care for our young patients and their families. Our values are:

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others.

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.

How to apply

You can apply by clicking the link below. Applications must include your CV and a covering letter which answers the following questions:

· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.

· Why do you want to work for Alder Hey?

Additional information is included within the Job Description and Person Specification.

Closing date: Sunday 14th July 2024

Interview date (to be held at Alder Hey Children’s Charity Shop – Old Swan): Thursday 25th July 2024

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Exciting Job Opportunity: Project Support Officer with the VCS Alliance

Are you passionate about making a difference in the community? Do you thrive in dynamic environments where your organisational skills and proactive attitude can shine? If so, the VCS Alliance wants you to join our team as a Project Support Officer!

About Us:

At the VCS Alliance, we are committed to empowering communities and driving positive change through our diverse range of projects and initiatives. We work in partnerhip with our cross-sector colleagues, to develop exciting, innovative and ground breaking responses to community health needs, and support our diverse voluntary and community sector organisations to put these exciting programmes into action.

Basic Requirements of Post:
As part of this role you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be in the office for at least two days per week.

Purpose of the Post:

As a Project Support Officer, you will be at the heart of our mission, providing vital support to our project managers and teams:

• Providing essential support to project leads to ensure effective delivery of our projects.
• Providing general support to all our staff across the VCS Alliance to ensure our work can run smoothly and effectively.

Duties and Responsibilities 

• Support the Project Leads to arrange meetings. 
• Take minutes and actions during meetings.
• Update relevant action logs following meetings.
• Working with the relevant staff to ensure invoices are processed promptly.
• Assist in developing marketing materials.
• Post regular updates on the VCS Alliance website and social media.
• Support to plan and run events.
• Handle administrative tasks such as printing, filing, ordering refreshments, record keeping. 
• Support Project Leads to collate and input monitoring information.
• Support Project Leads to prepare reports and progress updates.
• Monitor office inventory.
• Respond to enquiries via phone, email and drop-ins.
• Work with colleagues to develop newsletters, mailing and website updates.
• Complete any other relevant administrative tasks. 

General Requirements 

• Undertake personal training as required.
• Attend regular supervision sessions and staff meetings.
• Support general VCSA administration by handling inquiries via the telephone, email and drop-ins. 
• Provide relevant information for VCSA’s newsletter/s, mailings, website and social media 
• Comply with all organisational policies and procedures. 
• Promote VCSA with all stakeholders during the duties of your work. 
• Undertake any other duties prescribed by your line manager. 

Why Join Us?

• Impact: Be part of meaningful health programmes that make a tangible difference in communities.
• Growth: Opportunities for professional development and career advancement within the organisation.
• Team Spirit: Work with a passionate, supportive, and collaborative team dedicated to making positive change.
• Innovation: Engage in a dynamic environment where new ideas are encouraged and celebrated.

Benefits:
28 days annual leave per year (Pro Rata) plus Bank Holidays, and additional day of leave for your birthday. Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.

Ready to Join Us?

If you're excited about the prospect of contributing to impactful projects and being part of a dynamic, forward-thinking team, we want to hear from you! Apply today to embark on a rewarding journey with the VCS Alliance.

British Blind Sport is looking for a Head of Sport Development who will be responsible for the delivery and development of sport and physical activity programmes for blind and partially sighted people across the UK.

The successful candidate will lead the BBS Sport Development Team and work with system partners to identify challenges, opportunities, and gaps in service across the UK.

BBS is committed to equality of opportunity and welcomes applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, socio-economic background, religion and/or belief.

Please send completed application forms by noon on Monday 1st July.

The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick and Ian Fleming. Current writers in membership include Kazuo Ishiguro, AS Byatt, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. The Library is a home for everyone who loves the written word. 

The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.

About the role

As a charitable organisation, our members are essential to sustaining the future of the Library and achieving our new five-year strategy.

We have an exciting opportunity for an experienced and self-motivated membership marketer with excellent communication and copywriting skills to help improve member engagement and retention and grow membership at the Library.

Reporting to the Head of Marketing and Communications, you will join a small and busy team in the Membership department. You will implement compelling member-facing marketing communications, activities and campaigns across digital and print platforms that engage member audiences and drive retention rates and growth in line with the retention plan and the Library’s strategic goals.

Supporting the Head of Marketing and Communications, you will work with an external producer and colleagues across the organisation to deliver The London Library Magazine three times a year. You will also design, deliver and analyse e-communications using our CRM and email software and identify opportunities to improve communication content and performance, organise member events, meet our Equality, Diversity and Inclusion aims, and act as first port of call for the media and communications function.

About you

Passionate about creating engaging copy for different audiences and channels, you will have a good level of experience with e-communications, e-software, data reporting and CRMs. You will have a background in membership marketing, ideally within an arts/cultural or charity organisation, and experience in implementing marketing retention campaigns to meet set targets. You will also have experience assisting with the delivery of events and be available to work at Library events as needed.

You will have strong writing skills with attention to detail and an ability to identify and produce engaging stories. You will have excellent communication, interpersonal and prioritisation skills, be organised and plan workload effectively to meet deadlines. You will enjoy working as part of a team while also able to work independently, taking initiative and holding yourself accountable to tasks. Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.

We are a friendly, hardworking team and a welcoming workplace that supports flexible working. In line with the Library’s hybrid working policy, you will need to be able to work onsite regularly to create content and take part in in-person collaboration, with regular evenings and occasional weekend work (with time off in lieu), but you will also have the opportunity to work from home. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.

If you are excited by the opportunity to use your communication skills to tell the world about The London Library, we would love to hear from you.

The Senior Fundraising Officer will play a key role in the Fundraising Team helping to generate significant and increased income from charitable trusts and foundations and corporate partners.

The role will be responsible for ensuring a regular pipeline of new and existing income from both areas and ensuring partners are stewarded appropriately to maximise engagement with the charity’s aims and objectives.

The post holder will:

• Identify, research and develop new trusts and foundations leads.
• Proactively oversee and grow relationships with trusts and foundations that give four and five figure grants, identifying opportunities to strengthen relationships utilising meetings, project visits, informal updates and monitoring and reporting as appropriate.
• Produce formal reports to funders regularly as directed by grant giving bodies.
• Maintain accurate records to support reporting requirements and forward planning.
• To be proactive in cultivating relationships with potential new funders
• To identify relevant statistics and research to contribute to applications.
• Working with colleagues from across QAC to be able to produce compelling cases for support.
• Writing up case studies and developing other content to be used for applications but also within the wider fundraising functions.
• Identify business networking opportunities for QAC to be promoted within identifying new potential business partners.
• To work alongside the Fundraising Officer to build upon and develop our current corporate engagement events.
• Stewardship and engagement of businesses supporting QAC.
• Working within a small team the post holder will provide occasional support to other areas of fundraising including events, community fundraising and charity promotion.
• To undertake training as required to carry out the duties of the post in an informed, effective and efficient manner.
• To keep up to date with new developments in fundraising in these areas through research, reading and attending external meetings.

 

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important. So, at Barnet Mencap, in addition to offering 24 days of annual leave per year ((plus Bank Holidays), we have a TOIL system to allow flexible working. There will need to be some face-to-face work, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light card.

We are looking for a focused individual to join our caring, passionate, and diverse team in supporting adults with moderate learning disabilities and autistic adults to live independently in housing situations of their choice. This role gives challenge and satisfaction and will suit someone that has:

• Experience of working with adults with learning disabilities and autistic adults in a community setting
• A good team member
• Understanding of the issues faced by people with learning disabilities and autistic people living independently and the skills to meet their practical, social and emotional needs
• A ‘Person Centred Planning’ ethos
• Excellent communication skills
• Good record keeping skills

The successful candidate will be required to complete an enhanced Disclosure and Barring Service check in line with Section 115 of The Police Act 1997.

The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.

This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.

Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.

The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.

Application packs with full details are available on our website.

Closing date: Thursday 11th July 2024.

Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
 

Stepping Stones exists to improve the lives of adults with learning disabilities. We are seeking an enthusiastic and agile manager who will be at the heart of the organisation and will lead a small team of qualified tutors and volunteers in continuing to provide high quality experiences for the people who attend. Stepping Stones is a community that loves to socialise and learn new skills together. Our current programme includes art, dance, drama and music, together with digital skills and cooking.

This role is responsible for strategic development with the guidance of the Board of Trustees, income generation, and the management of all aspects of service delivery. It is our intention to appoint a new post of Activity Co-ordinator to support the Charity Manager as budgets allow. You will play an active part in designing this role so that it enhances our delivery and increases capacity within the organisation.

Our experience during the pandemic and consequently, has shown us that being together in real life is an essential element of our offer to the people who attend Stepping Stones and so this post requires a physical presence preferably 3 days per week during the period when classes are running (30 weeks per year).  We are open in our approach to recruitment and are keen to support the right candidate to flourish. This means that we are happy to consider flexible working hours and an annualised hours contract if this supports your work life balance.

ABOUT YOU
You will build good working relationships with all stakeholders including the people who attend our classes, their network of support (including support workers, carers and family members), funders, partners and the local community. Reporting directly to the Board of Trustees, you will be comfortable working with autonomy. You will be a strong team leader, proactive problem solver, and confident making decisions for the good of the organisation. Whilst the role demands strategic thinking and planning, it also requires you to be visible and accessible. You will sometimes contribute to activities when time allows, for example, in pilot phases of new classes

ABOUT THE CHARITY
Stepping Stones is a thriving, longstanding and highly valued community organisation. We have delivered activities for over 30 years and our weekly classes are an important part of the lives of people who attend.

Our main delivery is a timetable of up to 14 weekly classes from our base in a multipurpose community centre. We also have activities off site including gardening at a local allotment and music and art classes at a day centre and residential home. Each week over 100 people benefit from our activities.

HOW TO APPLY
Please see the attached Job Description and Person Specification. 

To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and highlighting how and where you meet the Person Specification.

Don't miss this great opportunity to join the dynamic and friendly team at Big Change. As Operations Executive you will support the Head of Operations to ensure seamless governance, meticulous finance management, and impactful project coordination. If you are super organised, love co-ordination, communication, and you have a keen eye for detail, this could be the job for you.

In this pivotal role, you will:

• Oversee key operational responsibilities and facilitate effective communication both internally and with our external partners.
• Play a crucial role in making sure the team operations run smoothly and efficiently.
• Handle finance and data with meticulous attention to detail, manage schedules, procure equipment, and ensure compliance with governance and legal standards.

This position offers a fantastic learning and development opportunity, ensuring you gain hands-on experience by being involved in key initiatives across the team. You will enjoy the chance to increase your skills and knowledge in a supportive and collaborative environment, working across exciting projects, and making a meaningful impact on Big Change success.

Accountabilities

Administrative and Event Support:

• Coordinate team purchases to ensure necessary resources are available.

• Manage receipt and bank card transactions to maintain financial accuracy.

• Team scheduling, including managing rooms and meeting calendars, to optimise team coordination.

• Team travel management to coordinate logistics and support organisational activities.

• Equipment assessment and procurement to maintain and upgrade necessary tools and infrastructure.

• Support the People Manager with coordination and organisation of Team Reset Days

Data and CRM Management:

• Update and maintain Customer Relationship Management (CRM) system to ensure accurate and up-to-date information.

• Manage payment platforms to facilitate smooth financial operations.

• Managing external inboxes to ensure timely communication and response.

• Support the Head of Operations in the delivery of CRM training to the team

Legal and Compliance Support:

• Initiate legal cases via the pro bono platform, aligning with Big Change legal requirements.

• Support the annual audit process to ensure compliance and accuracy in financial reporting.

• Support the Head of Operations to ensure high standards of data security and GDPR compliance, including training and development. Act as a DPO for the organisation.

IT and Workspace Management:

• Serve as a primary contact for IT and other workspace-related issues, ensuring a functional and efficient work environment.

• Act as the office liaison with our hosts, Virgin Management Limited, to maintain a smooth operational relationship and ensure compliance with host policies.

Financial Operations (supporting the Finance Manager):

• Support accounts receivable and payable to ensure timely processing of transactions.

• Managing some donation processing to support organisational funding needs.

• Team expenses management to ensure accurate tracking and reimbursement.

• Manage accounts and subscriptions to ensure continuous service and budget alignment.

• Monitor and manage some core budget areas.

General Support:

• Support onboarding and offboarding of Big Change team members. 

• Handle tasks arising from strategic objectives as directed by the line manager.

• Prepare ad-hoc research pieces around operational systems and processes.

• Provide support for additional ad hoc tasks that enhance the team's functionality.

Skills / capabilities:

• Organisation: coordinating meetings.

• Administration: proficient in handling administrative duties.

• Communication: liaising with team members, external partners, and other stakeholders.

• Problem-Solving: identify problems quickly and develop effective solutions, particularly when managing logistical or operational challenges.

• Technological: competent using office software, CRM system, and the ability to manage digital records and communications tools.

• Financial: manage financial records, understand budgeting, and handle accounts payable/receivable efficiently.

• Adaptable and Flexible: able to adjust to changing priorities and manage multiple tasks in a dynamic work environment.

Qualifications / experience

• Project Management: experience in coordinating team logistics and events,  purchases, and scheduling, as well as managing equipment procurement.

• Proficiency with CRM and Office Technology: demonstratable ability to utilise CRM systems and proficiency with office technology for data management and operational efficiency.

• Some understanding of Legal and Audit Processes: knowledge of legal compliance and familiarity with audit processes to ensure organisational adherence to regulations.

• Experience in Financial Operations: proven track record of managing financial transactions, including accounts receivable and payable, donation processing, and team expense tracking.

• Understanding of data protection legislation.

About Us
At Big Change we are unashamedly hopeful for a future in which all young people can thrive, in life not just exams. We believe in the power and potential of people - individually and collectively - to create deep and lasting change. We keep our sights on the horizon and bring together people with ideas, energy and wisdom who can show the way there.
We are on a mission to:

• Show a new way is possible - We find and back leaders with bold ideas and projects that positively impact thousands of young people. 
• Create change with, not to, young people - We listen to young people, support them and their ideas, and ensure their needs are at the centre of every project we back. 
• Learn with others and shift mindsets - We bring together and learn with diverse experts and leaders who are working to transform education and learning, to inform our work and champion change together.

Big Change Benefits:

• £1000 Learning and Development Allowance
• Cycle to Work and Season Ticket Loan schemes
• Flexible working
• Pension scheme with up to 5% matched by Big Change
• Monthly phone allowance
• Unlimited annual leave policy 
• Volunteer days

We are looking to recruit a Cathedral Safeguarding Officer (CSO) to join our team on a part time basis (22.5 hours per week). 

The purpose of the role is to ensure the Cathedral is a safe place for the welfare of children, young people and vulnerable adults always. 

The role of Cathedral Safeguarding Officer (CSO) will be key to ensuring that all those involved in the life of the Cathedral, including cathedral staff and volunteers, are aware of and understand the safeguarding measures needed to ensure that Worcester Cathedral is an inclusive and safe place for all. 

It is both a proactive and responsive role, helping to strengthen our safeguarding culture, promoting best practice, supporting others to meet their safeguarding responsibilities, overseeing casework and responding swiftly and appropriately to any specific safeguarding concerns. The role will have both strategic and operational elements, helping to develop strategic plans for improving our safeguarding provision and taking the lead on ensuring that practical progress is made.

Key Responsibilities
Ensure the Cathedral’s governing body (the Chapter) and Senior Executive Team (SET) are supported in fulfilling their responsibilities as they relate to safeguarding. 

Respond to all safeguarding concerns and incidents, supporting victims and survivors, advising staff and volunteers, and overseeing safeguarding agreements. Be visible and accessible to cathedral staff and volunteers, helping them recognise, response, and properly record all concerns, and determining what referrals are necessary. Provide focussed support where there is frequent engagement with young people and vulnerable adults including: 

• The Welcome Team 
• Day Chaplains 
• The Music team 
• The Learning Team
• The Clergy
• Lay Readers, and 
• Other lay ministers 

To undertake casework as necessary, including: 

• Supporting individuals (and staff and volunteers involved) as required. 
• Undertaking risk assessments and safety plans and, with the Chief Operating Officer (COO), manage any allegations against staff and volunteers. 
• Keep casework records electronically, in line with the protocols and templates mandated by the Church of England or required by the DSA. 
• Undertake an annual review of safeguarding policies, practices and relevant documents e.g. Cathedral Safeguarding Handbook and advise the Chapter on developments in safeguarding practice and regulation
• Undertake safeguarding risk assessments, draw up safety plans and monitor implementation as required. 
• Collaborate with the People Administrator and Diocesan Safeguarding Team to ensure that appropriate and necessary training is delivered and documented for all staff and volunteers.
• Determine the training needs for all those who work in the cathedral (staff and volunteers), meeting the requirements of the Church of England and developing context-specific training for key roles. 
• Provide quarterly safeguarding reports to the Safeguarding Committee and other committees / groups and as required. 
• Lead on safeguarding projects on behalf of the Cathedral. 
• Co-ordinate the Cathedral’s response to Safeguarding Audits and other work required by the National Safeguarding Team (NST) or Church of England.

About You
You will have substantial experience in a safeguarding role previously.

Qualifications / Experience Required

• Proven experience of managing the delivery of effective safeguarding operations.
• Proven experience of managing complex safeguarding casework. 
• Experience of working at a strategic level, at least at middle manager level, influencing decision-making and implementation.
• Knowledge of the statutory framework, pertaining to safeguarding.
• The ability to communicate the importance of safeguarding to non-safeguarding audiences.
• Confidence to challenge senior leaders, to ensure best practice in safeguarding in all areas of the Cathedral's life.
• Curiosity about the complexity of the Cathedral, and the particular challenges and opportunities that creates good safeguarding practice.

Benefits

• Competitive salary.
• Generous annual leave allowance.
• Competitive pension scheme.
• Staff discounts – in the café and shop.

If you are experienced in Safeguarding, and are looking for a rewarding new challenge, we want to hear from you!

Please submit your CV detailing your relevant experience and why you are the ideal candidate for this role.

Location – Worcester, Worcestershire.
Hours of Work – 22.5 hours per week, some flexibility around working days and hours and some evening working to enable training
Salary - £21,000 (FTE £35,000)

Worcester Cathedral is an equal opportunity employer and welcomes applications from all qualified individual

REF-215 087

To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.

To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.

To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

Requirements

1. To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
7. Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
8. IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
9. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
10. Ability and willingness to work as part of a team.
11. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
12. Ability to work across different sites within Liverpool and to advise clients in their own homes, according to the funder requirements and whether you are applying for the permanent or fixed term (6 months) Money Advice Caseworker role.
13. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent if applying for the qualified Money Advice Caseworker roles.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

Salary: £27-30K

Length of Contract: Permanent, Full time 

Start date: August

Location: Remote, with occasional travel to events and face-to-face meetings

Reporting to: In2research Programme Manager

Direct reports: Programme Intern - at variable points in the year

About us: 

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM. 

We are in a pivotal moment of our development. With a new CEO joining in 2021, six new Trustees on our Board and a new five-year strategy launching in 2022, we are set to grow in size and profile. The team is dedicated, passionate and enthusiastic about empowering young people. 

Designed in partnership with UCL, In2research is a year-long programme that aims to improve access to postgraduate research degrees and careers for people from low-socioeconomic and underrepresented backgrounds. Through workshops, mentoring, professional development days and an eight-week research placement, participants receive the development opportunities and insight they need to progress onto postgraduate research degrees and careers in STEM, Social Sciences and Arts & Humanities subjects.

What we are looking for: 

We are looking for an In2research Programme Officer to help expand our high-quality programme by supporting all stages of the programme including: planning; delivery; recruitment; stakeholder management and evaluation.

With multiple internal and external stakeholders involved in the continual success of In2research, excellent communication and project delivery skills will be key in this role. You will be an organised and motivated self-starter who thrives in the face of change, enjoys creative problem solving, working in a team and can achieve deadlines on a tight timescale.

You will also have an understanding of the barriers facing people from low socio-economic backgrounds in accessing postgraduate research degrees and be passionate about diversity and the importance of representation in academia.

We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you. 

This role is a career accelerator. At In2scienceUK we are champions of people and we are here to support you to achieve your career goals - however ambitious they may be. 

Duties and responsibilities: 

The purpose of the Programme Officer role is to support the successful delivery of the In2research Programme. 

Your specific duties will include: 

Programme Delivery 

• Manage participants and volunteers from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation. 

• Maintain excellent working relationships with funders and delivery partners and other external stakeholders to further the delivery of our work. This will include working and communicating with academic and professional services staff at universities, consultants, placement supervisors, mentors and workshop leads

• Create and develop engaging communication materials about the programme including programme guides, presentations, posters/flyers, case studies and website text and images. 

• Work with delivery partners to design and deliver programme’s online and in-person activities, including recruiting and training speakers for: workshops; careers panels; mentoring sessions; placements and large scale away days and celebration events

• Track project performance, manage risk assessments and ensure projects are delivered on time and to a high standard

• Ensure the highest standard of record keeping, maintaining accurate, complete, and up to date records in accordance with data protection policy

• Support the collection and creation of case studies, working closely with the fundraising team to ensure funder requirements are met.

• Evaluate programme processes/systems to recommend and implement improvements to support the delivery of a high quality programme experience for participants and volunteers.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. 

Person specification: 

Essential: 

• Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the tiny details

• Experience delivering programmes and/or projects within the education, career development and/or employability sector

• An understanding of the social and economic barriers that prevent some people from progressing into postgraduate research and an ability to recognise the importance of diversity and inclusion in postgraduate research

• Experience working with one or more of the following groups: young people, people from low-socioeconomic backgrounds, volunteers, universities or STEM professionals/employers.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience designing and delivering large-scale events, both online and in-person, such as training sessions, away days and workshops

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation. 

Desirable: 

• Experience of working with universities and academic institutions, knowledge and understanding of the postgraduate application process

• Experience of student or volunteer recruitment

• Knowledge or an understanding of safeguarding practices. 

• Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint) 

• Experience working with databases. 

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

Application procedure: 

Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Please use your supporting statement to demonstrate and evidence how you meet each one of the competencies outlined in the person specification above.

For more information on the work we do please visit our website. For an informal discussion about the post, please contact  Rebecca Jelbert, our In2research Programme Manager by email (you can find the email in the job description attached)

The deadline for applications is 11:30pm on 7 July
Interviews will take place the week commencing 15 July.