Supporting Officer Jobs in Hammersmith, Greater London

With 1 in 5 children struggling with their mental health, our surf therapy intervention is needed now more than ever. We transform the lives of children struggling with depression and anxiety. Through our 6 week course we help them to feel calm, confident, to have positive thoughts about themselves, to have higher self esteem and trust in others. We work with over 2000 children and young people across the UK every year and have reached over 14,000 over the past 14 years.

It is an exciting time to join the charity - we have a new CEO in post who has plans to take this charity to new heights - reaching even more children than ever before and we need an experienced fundraiser who can help us achieve that vision. Working as part of a small fundraising team you will have the ability to really make a substantial difference.

The role is advertised as 15 hours however there is the hope that this will end up being increased in the not too distant future. We will consider candidiates working remotely but for those based near HQ (Newquay, Cornwall) you will be able to join in with our pre work swims/paddles/coffee on the beach and our Bring and Share lunches! Please do not feel like you need to be a seasoned surfer for this role - the majority of the non delivery team are also not surfers!

We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.

What you’ll do:

• Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
• Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
• Review and prepare CESR and MTI applications for assessment by the specialist committee.
• Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
• Provide a timely, customer-focussed and responsive service.

What you’ll need:

• Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
• Ability to understand, interpret and advise on legislation, external processes and complex documentation.
• Strong communication skills with the ability to explain complex issues.
• Strong team player able to work collaboratively to meet team goals.
• Customer focussed.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack. 

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

PLEASE NOTE THIS ROLE IS HOME BASED BUT REQUIRES THE POST HOLDER TO ATTEND REGULAR MEETINGS AND EVENTS IN PERSON, IN LONDON. 

The role will involve developing and nurturing relationships with those who own, manage, design or have an interest in green infrastructure by proactively facilitating our networks and supporter activities to engender more effective and collaborative working, knowledge sharing, and connection.

This is a great role for someone who is excited by working with senior stakeholders across London who play an active role in maintaining and enhancing London’s green spaces.

The successful candidate will be a confident ambassador for the charity, and capable of building long term partnerships. The post holder will need to use their initiative, creativity and proven partnership building skills to enable the charity to expand and maximise the impact of its existing networks, support internal and external development, and plan and coordinate supporter-focused activities.

As part of a small charity, the successful candidate will need to be a team player, ready and willing to respond and adapt to opportunities and challenges, working closely with the rest of the Parks for London team and trustees.

Key responsibilities:

• Deliver and enhance our network and engagement programme to support green space owners and managers
• Support and coordinate the administration and delivery of a range of virtual and in-person network meetings and events
• Identify and develop relationships with potential new supporters 
• Support the identification, and engagement of new audiences who could benefit from our work
• Identify and develop relationships with potential collaborators with whom we can work in partnership with, to maximise our capacity and expand our reach
• Support the sustainability of the charity by driving and maximising existing income streams as well as identifying and delivering new opportunities for income generation
• Represent Parks for London at events and wider engagement opportunities, and promote the interests of the charity, our services, and our supporters
• Keep abreast of local, regional, national and international funding opportunities to identify opportunities for both the charity and those in our networks
• Contribute to the ongoing monitoring and evaluation of Parks for London and our services
• Play an active role in strategic reviews, business planning, and contribute to the wider thinking and planning of the charity
• Carry out other duties and activities as agreed with the Executive Director

Applicants should be based in or near London to attend regular meetings and events commensurate with the role.

We thank all applicants for applying and their interest in the role. Those shortlisted for an interview will be contacted by the week closing 11th October, if you do not hear from us by then please assume your application has not been successful on this occasion. 

Details about how to apply can be found on our website, please use the link provided.

About the Brent Centre for Young People (BCYP)

The Brent Centre for Young People is the leading mental health charity for young people in Northwest London, helping over 700 young people a year with a wide range of issues. We offer specialised treatment in the areas of depression, suicide prevention, tackling self-harm, eating disorders, exam anxiety and more. Our approach is rooted in psychoanalytic psychotherapy. We aim to reach significantly more young people in the years ahead, drawing on our heritage that combines specialist treatment in-house and outreach into communities. The Brent Centre is also an important Research Centre on Adolescent Breakdown and Adolescent Psychotherapy.

Fundraising at BCYP

BCYP has historically been very successful in raising funds from non-statutory sources, particularly trusts and foundations, and is grateful to hold a number of established relationships with grant- makers. We work hard to ensure that we submit excellent, data-driven applications and evaluations. Until now, applications have largely been submitted by our Fundraising Manager- Trusts & Foundations, with occasional support from a freelance bid-writer. We now want to recruit a new member of the team, to help us to grow our income stream in this area and help us to steward these key relationships.

In this exciting newly created role, you will be responsible for helping to grow our income from grant- makers to design and promote funding opportunities, and to steward relationships with supporters through the giving cycle. We are looking for a fundraiser with at least three to four years of experience in identifying prospects and grant-writing, and who has experienced success in securing funds. Vitally, we want to recruit an individual who is as committed to Brent’s vision, and who will work with us to help us be there for young people in the coming years.

PCS is moving towards the establishment of an organising culture across the union.  Our approach going forward is about building union power. We are building our teams of Industrial Officers to work in and develop expertise in all aspects of the role including bargaining, organising, campaigning, equality and learning.

 Salary and Location

• Band 4, London Spine points 27-23
• Starting Salary: £49,299 p.a. rising to £56,079 p.a. in annual increments
• PCS Clapham

Successful candidates for the Industrial Officer will be able to demonstrate:

• Encouraging participation and recruitment of new members, particularly of under-represented groups
• Industrial relations, negotiations, advocacy and representation
• Understanding of the political processes in the UK and the role and work of trade unions
• Basic knowledge of employment rights, equality legislation discrimination law and working practices
• Methods and techniques for bargaining, campaigning and organising in a digital age

The main duties of the Industrial Officer role include:

• Identifying and maximising the potential for union growth
• Influencing success by developing and promoting the union’s bargaining, campaigning, equality and organising agenda
• Encouraging membership participation and support in allocated areas of responsibility

The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential requirements for a successful Industrial Officer.

Closing date: at 12 midday on Tuesday 8 October 2024

Interviews will be held by Zoom: Thursday 31 October and Friday 1 November 2024

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

General Statement of Duties

The St John of Jerusalem Eye Hospital has a loyal donor base, and we are now able to grow the major donor portfolio significantly to build our long-term sustainable income.  The Grants & Partnerships Officer will lead on delivering a best-practice grant-giving programme as part of a wider major donor programme.

Alongside the Executive Head of the UK Office, the Grants & Partnerships Officer will develop new major donors prospecting, cultivation, solicitation, and stewardship strategies as part of a wider fundraising strategy.

This is a key role within a small and dedicated team.  The successful candidate will have a professional, ambitious, solutions-based approach with a track record of fundraising success. They will be ready for and excited by the challenge of building up a major donor programme.

Main Responsibilities

To deliver a successful grant-giving programme and devise and deliver new prospecting, cultivation, solicitation, and stewardship strategies to meet agreed targets, including:

· Establishing and managing strong relationships with past, current and prospective grant-giving organisations, delivering the highest possible levels of care and attention.

· Understanding all prospective and current donor profiles, and their motivations and communication styles.  Formulating personalised cultivation and stewardship plans.

· Set up and maintain regular communications with all grant-giving donors and prospects, tailoring this as required to strengthen their relationship with us.  

· Support and facilitate the Trustees and Senior Leadership Team in developing relationships with grant-giving bodies and prospects, and in how to manage these relationships to facilitate donations.

· Use creativity and adaptive thinking to develop a new and exciting programme of cultivation and stewardship events, visits, and activities to engage prospects and donors in our work and to support these key relationships.  Work with internal teams and senior volunteers to deliver events and activities to the highest standard.

· Developing and refining the internal systems needed to run a smooth and efficient grant-giving programme such as data management, internal communications, and reporting.

· Know and understand the longer-term financial strategy of the organisation and work with the Finance Director and Executive Head of UK Office to ensure the appropriate identification of funding needs.

· Work with the Executive Head of UK Office and other colleagues as required to develop compelling cases for support and funding packages that channel funds to where the need is greatest and that ensure our financial security.

· Work with the Executive Head of UK Office to manage the grant-getting budget to ensure the successful and cost-effective delivery of annual activities and understand and follow finance related procedures such as income forecasting, reporting and Gift Aid.

· Support and deputise for the Fundraising Officer (Community Fundraising), as required, to establish and manage strong relationships with past, current, and prospective community donors and partners, delivering the highest possible levels of care and attention.

· Provide project support as required to the Fundraising Officer (Community Fundraising) to ensure the successful implementation of community engagement and fundraising programmes.

Person Specification

Essential:

· Educated to degree level or equivalent career experience.

· Minimum of 3-years’ fundraising experience with a demonstrable track record of developing stakeholder and donor relationships with a responsibility for securing a minimum of six-figure gifts from grant-making bodies.

· Experience of working with high-value Trusts & Foundations.

· An exceptional and eloquent communicator, both written and verbal communications skills, and a natural relationship builder, you will have solid experience of presenting, negotiating, networking, and influencing.

· Experience of working to and commitment to achieving financial targets.

· Understanding of the principles and best practice of fundraising including Data Protection, ideally within humanitarian and/or international organisations.  

·A self-starter with initiative, confidence, exacting standards, drive, and flexibility.

· Highly proficient with Microsoft Office systems.

· Ability to work outside of contracted hours, as required.

· Ability to travel overseas, as required, and represent SJEHG at events and functions.

Desirable:

· Experience of raising funds within the humanitarian and/or international organisations.

· Experience of working with a CRM system to export and manipulate complex data sets, segment audiences effectively and develop a CRM strategy for donor engagement and reporting. Ideally, Raiser’s Edge.

· Demonstrable experience of working on strategies and innovation behind the areas of fundraising you have worked in.

· Experience of effectively engaging and supporting board members in donor cultivation and solicitation efforts.

· Experience of planning and executing fundraising PR campaigns

· Experience of managing senior volunteers.

Are you looking for an opportunity to gain experience in the homelessness sector and to develop your career working for charity that makes a real difference to the lives of vulnerable adults?  

About the role

This role offers an exciting opportunity for you to play a key role in supporting the Executive Team at St Mungo’s by providing a range of services to ensure that their work runs smoothly and efficiently. As an Executive Administrator for the Executive Team, you will work within a supportive and collaborative team with your Executive Support Team Leader. You will be exposed to the inner workings of a large charity, with consistent and varied opportunities to learn about what the Executive Team and Leadership Team at St Mungo’s does, and how they do it. 

In this role you will: 

• Attend and provide support, including minute-taking, for a range of key organisational meetings. This will give you exposure to the strategic decision making and operational problem solving that takes place at a senior level in our work to end homelessness and rebuild lives. 

• Build relationships and work closely with members of our Executive Team, providing administrative support to at least 2 Executive Directors and establishing and maintaining effective processes. 

• Work collaboratively with the Team Leader to ensure that efficient and effective administrative support is consistently provided. 

• Have the opportunity to learn about all areas of our work and explore your interests. You will also have the opportunity to volunteer in other areas of the organisation, and to get involved in our commitment to Equity, Diversity, and Inclusion. 

About you 

We are looking for an enthusiastic, proactive, and well-organised person for this Executive Administrator role. To succeed in this role you will have:

• Strong written and verbal communication skills and excellent attention to detail.

• The ability to quickly familiarise yourself with a complex environment and will enjoy working to understand high-level information, with the ability to produce clear and concise minutes and actions from detailed discussions. 

• The ability to work as part of a team and to initiate and maintain highly positive and effective working relationships with a wide range of colleagues.

• And interest in working across multiple work streams dealing directly with varying demands in a fast-paced environment. 

• Be able to prioritise responsibilities; effectively and efficiently manage a busy workload; and multi-task to deliver against agreed deadlines. 

• Strong IT and typing skills, a good practical knowledge of Microsoft Office, and be able to process confidential information with the utmost discretion. 

We seek to develop fast, self-motivated learners with transferable competencies and skills rather than expecting you to have necessarily worked in the same kind of role or organisation before. 
 
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.  

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 4 October 2024

Interview and assessments on: 16-17 October 2024 

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Senior Individual Giving Officer 

Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of one day per week in the office.

Salary: £34,525 per annum 

Hours: 35 hours per week 

This is a full-time permanent position.

Interviews will be scheduled as and when applications are received. Please apply promptly as the vacancy will close once we have appointed a successful candidate.    

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

• ​Managing direct marketing campaigns in a charity environment.
• Leading projects from start to finish within given budgets and timescales.
• Creating compelling and professional communications for a variety of audiences and channels. 
• Analysing campaign results and using insight to optimise future campaigns.
• Collaborative working with multiple internal and external partners to deliver campaigns. 

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements
• Flexible working and will consider compressed hours
• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
• Season ticket and cycle loan
• Pension scheme
• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.

Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.

Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.

Role Purpose:

This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.

It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.

Key Responsibilities:

1) (40%) Deliver all functions related to Accounts Receivable and CRM:

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
• Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
• Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
• Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
• Raising donor invoices and requests for payments, and issuing donor receipts.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

2) (40%) Month end reporting and reconciliation and subsidiary accounts:

• Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
• Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
• Carry out monthly revaluations of bank accounts.
• Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
• Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
• Compile information for Gift Aid returns.
• General support and assistance to the team including administrative duties and managing the office post.
• Other ad hoc support to the wider operations team as may be required.
• Audit: support with the year end audit and provision of supporting information to auditors.

3) (20%) Lead the Accounts Payable process:

• Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
• Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
• Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
• Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
• Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
• Any other responsibilities from time to time.

Person Specification

Education / Qualifications

Essential:

• 5 GCSE at Grade C or above including English and Maths
• Post-GCSE qualification such as A-Level or T-level or equivalent Degree
• A Good understanding of double entry bookkeeping
• Part qualified accountancy qualification

Desirable:

• Full Accountancy qualification

Experience and Knowledge

Essential:

• IT Literate with strong Excel skills
• Familiar with using Teams
• Experience of working in a similar role
• Experience of using a CRM

Desirable:

• Charity or third sector experience

Skills and Abilities

Essential:

• Attention to detail
• Highly organised and self-motivated
• Flexible and able to manage multiple tasks at one time.
• Good written, verbal and presentation skills
• Ability to work under pressure and to tight deadlines
• Fast learner whilst not afraid to ask for help!

Desirable:

• Shows initiative in identifying problems and posing solutions
• Persistence and tenacity

Other:

Essential:

• Pro-active communication style including keeping team-members informed and updated as necessary.
• Work co-operatively and collaboratively with colleagues, other departments and other external contacts
• Strong communicator and able to explain work to other team members

Desirable:

• Good Interpersonal skills

Liberty is looking for a Finance and Governance Officer. Reporting to the Head of Finance, and working closely with the Finance and Operations Director, this is an exciting, fast-paced and varied role which sits within our Finance Team. The post holder will both provide the day-to-day bookkeeping support for our busy finance function as well as providing administrative support for our two Boards and their various Sub Committees.

The successful candidate will have exceptional attention to detail, numeracy and communication skills, will be self-motivated, will enjoy managing competing workloads, and working collaboratively across broad groups of internal and external stakeholders.

The successful applicant will have a strong commitment to Liberty’s anti-oppression values and strategy and a keen interest in our work.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 5PM Monday 14 October 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CV’s for this role. All applicants must complete the application form to apply. 

First round interviews will be held on Tuesday 5 November and Wednesday 5 November.

Second round interview will be held on Tuesday 12 November.

Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.

Please apply via our website.

Support Coordinator

Here at Stroke Association, we’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Salford area.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11212 Stroke Association Support Coordinator (two posts)

Location: Home-based, Bury. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £21,391 per annum

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 13 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 23 and 24 October 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes that will help them to prevent further strokes.

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

About You

· A caring profession, ideally with experience in supporting people with disabilities.

· Setting up and running support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11214 Stroke Association Support Coordinator

Location: Homebased South of Tyne & Wear. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £26,700 per annum

Contract: This is a fixed term maternity cover for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 6 November 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Ability to use basic Microsoft systems

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are recruiting for a well know animal charity for temporary full time Supporter care officer based in central London, this post is for 6 months initially.

Brief overview of role
To play a key role as part of a busy Supporter Care team delivering outstanding multi-channel services to existing and potential supporters and donors, through the provision of high-quality supporter care, donation and fulfilment services.
To work closely with other fundraising teams and stakeholders to deliver an excellent service to a variety of supporters, including delivering fundraising stewardship activities.

The Role
To respond to donor and potential donor enquiries through multiple channels with the aim of complete supporter satisfaction and, encouraging supporters to retain or increase their support
To respond in appropriate tone and style in a timely manner with accurate information, following agreed contact structures and completing the necessary administration, such as collecting a donation or adding information onto the database
To take inbound and make outbound telephone calls/emails as required to new supporters, follow up queries, address concerns, verify details or thank donors.
To retain and manage information needed for contact management, using appropriate resources and reference materials, including preparing and sending briefs to the rest of the team and agencies/suppliers
To handle complaints from a variety of sources and respond sensitively and in line with agreed quality objectives
To contribute to the teams objectives by actively taking part in, or leading on specific projects
To recognise fundraising opportunities and promote them amongst the charitys supporters

The Candidate
Experience of working in a fundraising customer service environment, delivering stewardship activities, asking people for money, and understanding the importance of delivering excellent customer care
IT literate, across all standard Office software with experience of using databases and data collection.
Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to different audiences, recognising the importance of diversity.
Excellent interpersonal and communication skills both written and oral.
Highly accurate with excellent attention to detail and ability to problem solve effectively.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Would you like to be part of a busy Finance team within a leading UK Charity? We would love to hear from you!

We are looking for a Payments and Expenses Officer to join our Finance Business Processes team at RBL.

Based within a team of Payments and Expenses Officers, this role will see you as part of a group responsible for the accurate processing and reconciliation of expenditure across RBL. Working quickly and with high attention to detail against deadlines will be a key component of your work, as you provide an exceptional level of service to internal and external customers daily.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Finance and Expenses Supervisor, key responsibilities will include:

- Ensuring that all expenditure for allocated accounts is accurately recorded, supplier accounts are reconciled on a monthly basis and that payments are made in line with agreed timelines
- Identifying any errors or discrepancies, following them up with the relevant team or the supplier on a timely basis
- Taking responsibility for the month end process for the areas allocated, including month-end tasks such as accruals and prepayments
- Building relationships with key internal and external stakeholders, including suppliers, budget holders and Finance Business Partners

Our Finance directorate consists of various sub departments. If you were to join any one of them, you’d help ensure financial responsibilities are achieved, while seeing that RBL has the means to go on innovating and developing.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House, Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date:             Sunday 29th September 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.