Supporter Services Officer Jobs

An exciting opportunity has arisen for an experienced Human Resources professional to join the leading international horse charity World Horse Welfare.

This is a newly created role to support the Head of Human Resources with the day to day running of the department, overseeing administrative tasks and providing guidance to managers and employees on policies and procedures. As part of this role, you will actively engage in enhancing communication channels and building working relationships. Working closely with the Head of HR and Departmental Managers across the charity, you will play a vital role in enhancing employee engagement and fostering a positive culture within the charity. You will also be responsible for administering payroll.

We are looking for someone who has active experience in HR administration, undertaking formal investigations and report writing, subject access requests and payroll administration. Volunteer co-ordination would be advantageous. You must be proactive, confident and capable of working with people at all levels in a variety of spheres. You must have a flexible approach to your work and be willing to work outside of normal office hours where necessary. Highly organised with excellent attention to detail is a must for this role.

CIPD Foundation Certificate is highly desirable but not essential.

The role is based in Norfolk and is a hybrid split of a minimum of 2 days in our head office in Snetterton and a maximum of 3 days at home. You will be required to visit our satellite locations based in Somerset, Lancashire and Aberdeenshire as well as attend events around the UK.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year). Death in service, free parking and bike to work scheme.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

With a great reputation, a strong hard-working team and an expert supportive board of trustees, we are looking for a dynamic and visionary person to lead Community Impact Bucks and the charities and communities it supports.

We are a charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire. We support local communities directly through a range of services which help people to stay connected and live independently. We help Bucks charities and voluntary groups on all aspects of running their organisation, offering tailored support, guidance and training. We run 'Volunteer Bucks' which helps people find volunteering roles and organisations find volunteers.

The Chief Executive will lead Community Impact Bucks services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.

The Chief Executive will work with the Trustees and Leadership Team to develop and implement the mission and strategy for Community Impact Bucks:

- Empower and enable the county's voluntary, community, and charity sector to be sustainable and impactful
- To inspire, promote and develop voluntary and community action
- Connect, collaborate and create opportunities for the voluntary sector to influence change
- To provide relevant community based services in response to need
- Be a sustainable charity that leads, learns and shares

This full-time hybrid role will involve approximately 3 days per week at our office near Aylesbury, with the remaining time can be completed via remote working as well as occasional meetings across Buckinghamshire. We are committed to diversity and inclusion and positively encourage applications from under-represented communities and people with lived experience.

You will find all information, specifications and requirements within our recruitment pack. Please note that all applications must be received by 09:00 on Monday 6th January 2025.

The Trusts and Foundations Fundraising Officer will work alongside the Head of Income, Partnerships and Communications to help deliver Rising Sun’s fundraising targets during this exciting period of growth for the charity.

The main focus of the role is finding, attracting and stewarding new funders to help deliver Rising Sun’s life changing services. You will write compelling funding proposals that demonstrate the impact of our services and how we meet funders’ requirements. You will build strong relationships with grant officers from various foundations, providing regular updates and communicating challenges, solutions and successes as appropriate to develop our reputation as an effective, reliable and trustworthy organisation.  Alongside this you will be nurturing our existing portfolio of funders to help prioritise multi-year funding.

Working with you in the Fundraising Team will be the Head of Income, Partnerships and Communications, Trusts and Foundations Officer, Community Fundraising Officer and Monitoring, Evaluation and Learning Team. As part of the team you will help to develop fundraising materials such as case studies, impact reports and cases for support.

We are looking for a proactive and organised individual who loves building and nurturing relationships and has a passion for fundraising. In addition, you will have excellent writing skills and experience of generating income from trusts and foundations to grow our income from this stream. As part of our committed team of approximately 50 staff, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who have experienced domestic abuse.

DUTIES AND RESPONSIBILITIES

• Develop and manage part of Rising Sun’s portfolio of income and fundraising activities related to trusts and foundations.
• Keep the trusts and foundations stream of the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines. 
• Write compelling funding applications that answer funders’ questions and effectively communicate the mission, services and impact of Rising Sun.
• Develop appropriate fundraising tools, such as cases for support and impact reports.
• Support the Head of Income, Partnerships and Communications to write bids for commissioned services and government funding opportunities.
• Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
• Build and manage relationships with key stakeholders, including survivors and grant officers.
• Be responsible for the management of successful trusts and foundations grant agreements and reporting requirements, working with the wider team to gather information and data as required.
• Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
• Represent Rising Sun at fundraising events and pitches as required.
• Comply with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that fundraising is carried out on an ethical basis.
• Effectively prioritise, plan and organise own workload, working effectively with the Head of Income and Partnerships.
• Take responsibility for personal development by making the most of your induction, line management and training, and attending team meetings.
• Carry out any other duties that support the growth of the organisation as deemed appropriate.

PERSON SPECIFICATION

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)

Skills and Attitude

• Excellent communication skills, both written and verbal, including the ability to influence and negotiate
• Report writing skills
• Ability to build and maintain relationships with key stakeholders by phone, by email and in person
• Excellent team working skills
• Presentation / pitching skills (D)
• Excellent planning and organisation skills
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the vision and mission of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality

Knowledge and Experience

• Success in raising income through trusts and foundations (D)
• Experience carrying out research into potential funders
• Experience establishing and developing partnerships
• Experience of managing a diverse workload, prioritising and meeting deadlines while working under pressure
• Experience of completing reports for funders (D)
• Knowledge of the grant applications process (D)
• Basic awareness of issues and opportunities within the sector, current trends, influences and funder priorities
• Awareness and understanding of the dynamics of domestic abuse and its impact on the lives of survivors and families (D)
• A relevant fundraising qualification e.g. Institute of Fundraising (D)

Other requirements

• Able to drive and have access to a reliable car (D) (post holder will be required to attend meetings and events across our areas of work from time to time)
• Able to attend occasional evening and weekend events with notice to further the aims of the organisation and fundraising team (time off in lieu will be given)
• Eligible to live and work in the UK

How to apply

Please download the Job Information Pack on our website for the full job description, person specification and application form, and return the application by the end of Monday 13th January 2025.

Luminary Mission

We exist to empower women who have experienced homelessness, domestic abuse, violence, or sexual exploitation, offering them the chance to rebuild their lives through training, employment, and community support. Our mission is to help women find their strength, embrace their ambition, and gain the skills they need to thrive.

Who we are looking for:

We’re looking for an experienced support worker to join our growing Progression Support team, providing specialist support for women who have experienced multiple disadvantages including gender based violence. Empowering them to move towards independence, employment and fulfill their potential. Work for an award winning social enterprise that helps women flourish and support them in the long term. Be part of a great, talented group of professional women.

Please Note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010.

Hours: 40 hours per week - usually 8 hours a day with 30 minute paid lunch
(Potential occasional evenings or weekends may be required but not often and by pre-arrangement only)

Location: Hybrid with a minimum of 3 days working onsite

Application Deadline: Sunday, January 5, 2025 (Please submit this application PLUS your CV as soon as possible, applications will be considered on a rolling basis as we receive them)

First Round Interview: Friday 10th January 2025 (online)

Second Round Interview: Monday 13th January 2025 (in person)

Key Job Responsibilities

• Provide individual support and build trusting relationships with our trainees, proactively arranging face to face and online support sessions, attending appointments with them and tracking their progression.
• Offer person-centred holistic support to trainees to become independent, using our ‘Independence Tracker’ to assess their needs and set targets on a regular basis.
• Nurture women’s engagement with Luminary’s vocational training programme, liaising with the training team to help 80% of graduates to complete a minimum of 80% of their vocational training. 
• Support women to complete the mentoring programme by proactively liaising with the Partnerships & Evaluation manager. 
• Support trainees to apply for employment opportunities and prepare for interviews to achieve positive work outcomes. 
• Support trainees during the apprenticeship process in Luminary cafes or bakeries, and support them with attending work experience days both at Luminary and at other external partners. 
• Liaise effectively with other agencies involved in the care of trainees to ensure their needs are sufficiently met. This includes attending meetings with external agencies and advocating on behalf or alongside women.
• Respond quickly to safeguarding concerns, reporting appropriately to the Luminary Safeguarding Officer and the local council as necessary, supporting the individual appropriately through the process.
• Keep detailed records of all case-working according to best practice and aid in safeguarding,  monitoring and evaluation. 
• Build relationships with local services relevant for signposting service users to, connecting women with opportunities in line with their support plan (eg specialist services, work experience, additional courses).
• Provide support to women in the Luminary training classroom during Phase 2 employment workshops to get the most out of the learning environment
• Deliver or facilitate group sessions including bi-weekly wellbeing workshops & support organising alumni events such as Christmas Party, Independence Party and Graduation. 
• Champion Luminary’s holistic understanding of wellbeing, which recognises the spiritual needs of those recovering from trauma. Signpost any women wishing to access chaplaincy-style support to Luminary Chaplains. 
• Assist the Senior Leadership Team in evaluating the services Luminary offers to report to funders, assist with completing new funding applications and internal monitoring.
• Contribute your experience of best practice to shape the way Luminary operates effectively

Job Requirements and Abilities

Necessary:

• Support work or social work experience
• Driven and highly motivated
• Passion for seeing women reach their full potential by providing employment support and guidance in building towards a positive, independent future.
• Relevant experience with client group - women affected by VAWG, experiencing multiple disadvantage
• Experience supporting an individual through safeguarding issues
• Person-centered approach to support that is trauma-informed and encourages ambition, empowerment and independence
• Personable and patient with excellent communication skills, both verbal and written
• Organized with record keeping, time-keeping, and communication
• Hard working and able to pick up new tasks quickly learn new things quickly
• Experience setting professional boundaries and investing in own mental wellbeing whilst supporting others
• Able to work independently and initiate tasks as needed; while also being able to work collaboratively in a team
• Due to the role responsibilities, it is a Genuine Occupational Requirement that this person is female
• Right to work in the UK

Desirable:

• Qualifications in social work/mental health related disciplines
• An IDVA/ISVA/IGVA Qualification
• Experience of the VAWG sector
• Experience delivering group sessions

Please ensure you will respect and apply with the Luminary Faith Policy

Perks & Incentives:

• Free barista coffee all day, every day
• 50% discount off all food & drink in our cafes plus family 
• 20% discount off online purchases (celebration cakes & merch)
• Competitive leave policies
• Regular opportunities for training and professional development
• Wellness Action Plan developed to keep you healthy at work
• Long-term service rewards including increased holiday and birthday cake!
• Staff socials
• Opportunities to be involved in press coverage of Luminary

Senior Trusts Officer. 

Salary: c£35,000 per annum. 

Location: Remote (with occasional travel to London office). 

Contract: Permanent, 35 hours per week. 

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role  

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts Team playing a vital role in achieving that ambition.

As Senior Trust Officer you will work to secure multi-year donations from trusts and foundations to deliver a wide range of organisational priority projects and services.

You will also contribute to the development of the trusts pipeline to support the team's growth strategy.   

We are looking for someone with demonstrable experience of securing five and six figure gifts from Trusts and Foundations.   

How you'll help to create brighter futures  

• Working collaboratively to deliver an annual 6-7-figure team target.
• Leading a team to ensure the delivery of income targets.
• Initiating and developing multi-year partnerships between trusts and foundations. Developing and implementing individual solicitation and stewardship plans, across the UK and internationally. 
• Developing and implementing a communication and stewardship programme. 
• Collaborating with fundraising colleagues to track and report on prospect management.
• Taking responsibility for ensuring that all fundraising partnerships with charitable trusts achieve their maximum potential.

Let's talk about you  

• Do you have experience of trust fundraising with a strong track record of initiating new relationships?
• Do you have experience of managing relationships with Trusts and Foundations?
• Can you manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support? 
• Do you have experience of preparing budgets for potential funders with working knowledge of charitable financial accounts?

 It's an exciting time to join the Trusts team at Action for Children, and we are looking for collaborative, energised and forward-thinking individuals to join our ambitious team of fundraising professionals.  

Please see the Job Description for the full list of accountabilities and requirements.  

Good to know    

Application Process    

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration. 

We do not offer sponsorship for this role. 

Diversity, equality, and inclusion    

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.    

Want to know more about Action for Children? 

Find us on , ,  or  to get to know us better. 

Closing Date: Sunday 5^th January 2025.

Interview will be scheduled for week commencing 13^th January 2025.

See below for further information about working with us: 

Permanent, Full Time

Circa £30,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a Community Fundraiser with a proven track record of achieving ambitious community fundraising targets. You will be an excellent communicator and an energetic self-starter. You are comfortable with working independently, but ready to utilise the support of colleagues across the Fund. You are perceptive and versatile and will have the ability to translate our story into rich content and compelling scenarios inspiring people to work with us. Above all, you naturally build rapport to quickly establish relationships and develop innovative partnerships.​

The role is currently based at RAF Cranwell. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Friday 17th January 2025, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We have an exciting opportunity for a Triage & Interventions Officer to join the team in North Wales working 30 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

About the role:

This role is based in St Asaph North Wales

As a Victim Help Officer you will be:

You will be working in liaison with North Wales Police and other relevant agencies, and involves shift working on a rota basis between 8am-8pm Monday to Friday and 9am - 5pm on a Saturday. Ensuring the provision of individual assessment of impact and risk, within the framework of VS's Service Model.

Support will include providing resources, interventions, and information to all service users. In order to:

• support those affected by crime in understanding and asserting their rights and entitlements
• in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
• facilitating access additional services
• establish healthy coping mechanisms
• provide practical support and information

To provide high quality support to all victims and witnesses of crime, leading on completing initial impact and risk assessments that are comprehensive and holistic. Providing immediate and short term intervention via telephone to anyone impacted by crime.

Please see attached Job Description and Person Specification for further details.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

JOB SUMMARY 

Job Title: Senior Children’s Support Worker

Location: Staffordshire Lichfield Office Based

Salary: £27,334  per annum

Hours of Work: 37.5 Hours per week 9am x 5pm

Open to Women only

 This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability 

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

 About the role

This multifaceted role supports young people who are survivors of domestic abuse. The lead Children’s worker supervises one member of staff – the Children’s Worker, but works collaboratively with the Operations Team and Support Team to provide a cohesive service. No 2 days are ever the same as the needs of the young residents change so this role will suit an adaptable person who can adapt to the ever changing needs of the individuals you support.

The post holder will work with the colleagues in the children’s team  to ensure the needs of the children living at our refuges are met through a series of interventions including activities, after school clubs, play therapy and 121 support sessions. Children living within our refuges deserve the very best care, emotional and practical support that we are able to provide and this role is vital to that support.

The postholder may be creating strategic plans, delivering a creche, creating safe play spaces, organising trips and activities or providing homework support. The ages of the young people at refuge vary as does their needs so the postholder will be able to deliver in a fast paced environment where they can respond to the changing needs of the young people they support.

Being key worker for a small number of young people you will have the rewarding opportunity to support them both emotionally, physically and developmentally to navigate the path to overcoming the domestic abuse they have been subject to and make the journey to a survivor. It’s an immensely rewarding role.

DUTIES OF POST

1. GENERAL

• To plan and implement a programme of crèches, after school clubs and appointment-based childcare across the two refuges, with children of all ages on an individual or group basis.  Flexible working hours may be necessary to achieve this.
• To offer line management to the Children’s Worker  ensuring a programme of supervision and appraisals and the development of the individuals in the team.

• To empower and support children and their non-abusive parent in making their own decisions and taking control of their lives, including supporting the parent in their relationship with the children.
• To organise recreational activities including

o Creative play schemes and activities for different age groups

o Organising day trips and activities throughout school holidays

o Being responsible for maintaining play facilities in the refuge and garden

o Facilitating a young mum's group as and when required

o Assisting with homework as and when required

o Running a mother and toddler group as and when required

o To signpost and support attendance of Children’s Centres services

o Running the after-school club and breakfast club

• To refer to and liaise with other agencies as required, such as Social Services, Home Start and other voluntary agencies. To support parents to engage with these agencies to help meet their needs.
• To facilitate children’s individual learning needs.
• To implement a programme of 1-2-1 parenting with referred parents, across the two refuges. This will include theory and discussion as well as practical support such as shopping, food planning, daily routines etc.  This may help support other agency requirements.
• Administrate the present scheme within refuges, ensuring all children receive gifts for Christmas and birthdays.
• To consult with children in planning activities and events and in the general running of the services.
• Helping to arrange parties for the women and children at various festival times, where possible and according to financial limitations.
• To ensure that each child is given a welcome pack when the first move into the refuge. This must include an age-appropriate Buddy Bag.
• To find all children entering the refuge a place at local schools or nurseries and support parents to engage with education.
• To maintain Ofsted registration including compliance with regulations, ensuring that the facility meets quality standards and completing self-assessments and inspections.
• To maintain the children’s room, health and safety, toys and cleaning.

1.  ADMINISTRATIVE

• To complete inductions with all children entering the refuges and ensure all paperwork is completed and signed.  To add all children onto the case management system.
• To monitor, update and make accessible, information about local agencies and community resources, relating to children.
• To keep appropriate records of children and write up daily notes as is necessary and appropriate to the case management system.  To produce an Individual Support Plan for each child. 
• To complete any reports required by any funding bodies, or statutory agencies in relation to the post.
• Order all the materials for welcome packs, art and crafts and educational needs.
• Participate in regular staff meetings.  Ensure that decisions taken up regarding children’s work are followed up as appropriate.
• Ensure all relevant Health and Safety regulations are complied with.
• Attend appropriate training.
• Help to develop and support Equal Opportunities practices within the refuge, taking part in specific training if necessary
• To monitor and update all policies and procedures in line with Ofsted recommendations.
• To complete risk assessment on all aspects of the childcare provision and trips out.
• To keep all records relating to Under 5’s activities in line with early years and to share this with moms on a regular basis.

1. AWARENESS RAISING

• To support the team in delivering awareness raising sessions and school packs in local schools and agencies.
• To develop links with community resources that will enhance the work undertaken in the refuge with the children.
• To participate in at least 3 fundraising and networking events per year.
• To help lead on the Christmas Present Donations programme.

1. SAFEGUARDING

• To attend core groups and case conferences when required.
• To ensure that the Child Protection Policy is followed and to liaise regularly with the Refuge Manager and Senior Children’s Co Ordinator with updates or concerns.

• Other duties as are required from time to time in the interests of the effective provision of childcare for the organisation.

Person Specification

Essential

NVQ or diploma in Childcare level 4 or 4 or above

Experience of working directly with Children and delivering services to children

Experience of child safeguarding and safety  procedures

An understanding or experience of working with parents

Experience of delivery of after extra-curricular activities and outings and understanding how to plan for and deliver those activities

Demonstrable excellent customer service  delivery for all stakeholders, clients and partners.

Experience of working in an environment with confidential data

Strong commitment to team members, the work team and the wider organisation’s values and ethos.

An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.

An understanding of and a commitment to equal opportunities in employment and in-service delivery.

Desirable

Experience of working with Children who display challenging behaviour or who have additional needs

An understanding of early years development and learning

Experience of working with families or children who have experienced domestic abuse

Excellent written skills, with experience of writing reports, guidance or briefings.

Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting.

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

Safeguarding Statement

Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture  and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts.

We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.)

The role is subject to a 6 month probationary period.

How to apply:

For an informal chat about the role please contact Rachel at Pathway

Closing date –10pm Monday 6th January 2025  

Shortlisting will be Week commencing Monday 6th January 2025 and successful candidates notified and invited to interview

Interviews will be held Monday 13th January 2025 at  the Hope Centre Lichfield

Please complete an application form  and enclose a  CV together with a covering letter.

Executive Director for Children in Care

YMCA Robin Hood Group are seeking an experienced and committed Executive Director to oversee our Children in Care service.

If you are looking to step into a senior role where you will lead on the design, development, and implementation of a comprehensive continuum of care to support young people in our local community who have had a more challenging start in life, this is a wonderful opportunity for you.

As a not-for-profit operator, we put the needs of children and young people ahead of everything else. Our priority is to enable these young people to ‘discover who they are and what they can become’. 

The Role

As a member of the Executive Leadership Team, this role will focus on providing an outstanding environment for children to thrive in, whilst ensuring that we are compliant with OFSTED and other regulatory bodies. You will demonstrate expertise in Safeguarding and most importantly, act with entrepreneurial spirit to lead the growth of the provision.

Core Duties

• Provide strategic direction and ensure sustainable growth and development at a pace that matches our ambitions for rapid growth over the next four years. 

• Lead the growth of the provision through overseeing and project managing the sourcing and registration of new homes and services

• Manage the budget, assets and resources for this service area in excess of £10m. 

• Ensure that the service is well placed to take advantage of external funding opportunities, block contacts and service level agreements which support our growth and strategic aims. 

• Be responsible for the support of safeguarding all of children in our Children in Care Service, ensuring all policies and procedures are up to date and implemented effectively and work collaboratively with agencies involved in safeguarding (including LADO, MASH, Police and others). 

• Positively lead and be responsible for large geographically dispersed management and leadership team, more than 100 staff members, operating across Yorkshire and Nottinghamshire. 

• Work with the Directors in the Service to develop a workforce development plan that promotes effective recruitment of a skilled workforce, enables existing staff to develop additional skills to support the service growth, enables internal promotion, and engages staff to sustain the longevity of employment. 

Your Background 

With extensive experience of senior management in children's residential care, you will:

• Draw on your operational and strategic experience of driving growth in Children’s Residential / Children Leaving Care / Children Looked After sectors, including experience of opening new residential homes. 

• Show us how you have managed complex budgets including monitoring income and expenditure, forecasting and annual budget setting and generating surplus – responsible for budget size greater than £3m.

• Be able to highlight your experience of successfully implementing new services; sourcing funding streams; fundraising and writing funding bids and applications.

• Embody cause-driven leadership and be a true ethical entrepreneur and transformative leader.

• Demonstrate exceptional interpersonal skills, whether interacting with one of our young people, a member of staff or a member of our Board, you will act with professionalism and kindness. 

• Inspire and motivate to create a culture of team-work and technical excellence within your service.

• Show creativity and able to find new and innovative ways to enhance the care we provide.

• Be a thoughtful, considered and a calming presence at times of challenge

• Collaborate to work with internal and external stakeholders to maximise opportunity.

• Our North Star will speak to the very core of who you are; the relentless dedication that all children and young people have the developmental relationships that support them to connect with one another and their communities. 

• In line with our members of our Executive Leadership Team, we would also look for you to a hold:

• an MBA or equivalent business management qualification or, willing to undertake one with our support. 

• a higher/further level qualification in a relevant field (business, psychological, social care). 

Benefits

We offer the following benefits from day 1 of your employment with us: 

• Equivalent of 31 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!

• Workplace pension with Royal London (3% employer contribution, 5% employee contribution)4 x Life Insurance/Death in Service whilst in the pension scheme

• Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.

• Pastoral support

• Cycle to Work Scheme

• Excellent opportunities for development and progression

• Support for further study up to post-graduate level 7 courses to support your development

• £500 refer a friend scheme applicable across the Group

• Regular ongoing inhouse training

• Eligible to join the Blue Light Discount scheme

• Staff events and annual celebrations

On passing your probation, you can select from one of the following additional benefits:

• Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts

• £120 cash annual contribution towards either: Travel costs or Childcare costs or Private gym membership

Closing Date – 22nd January 2025

Introductory Call – Ongoing to 22nd January 2025

1st Interviews – week commencing 27th January 2025

2nd interviews - week commencing 3rd February 2025

Location: Newark

Contract Type: Permanent

Hours: Full time, 37.5 hours

Salary: £100,000 to £110,000

You may also have experience in the following: Head of Care, Residential Care Manager, Residential Childcare Manager, Head of Childcare, Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Case Worker, Engagement, Director of Care, Director of Childcare, Childrens Services etc.

REF-218 711

We have an exciting opportunity for a Data Quality & Reporting Officer to join the growing National Contact Centre team in Cardiff.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Data Quality & Reporting Officer you will be: -

• Responsible for compiling weekly, monthly, quarterly and annual reports for key stakeholders and external funders to ensure we meet our KPI's and SLA's.
• Provide support on developing data capture methods and case management systems for new projects and services.
• Undertake quality assurance of work, services and actively support the development of this process.
• Involvement in staff training and new starter inductions to demonstrate good practice of data capture.

You will need:

• Knowledge of reporting & data procedures.
• Ability to respond to sudden unexpected demands with excellent time management skills and ability to re-prioritise work dependent on importance or urgency.
• Ability to work on own initiative and organise own workload with limited supervision working to tight and varying timescales.
• An ability and enthusiasm to build and suggest development of systems to assist with data collation of new services from the project.
• Proficiency with Microsoft Office is vital, especially with Excel, Word and Access.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).

Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.

To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.

What you will do: 

• Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
• Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
• Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
• Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting. 
• Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility. 
• Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
• Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.

What you will need: 

• Experience of working in an exam, assessment or educational setting
• Experience of interpreting, applying and communicating regulations and policy.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
• Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups. 
• Excellent oral and written communication skills as appropriate to the audience. 
• Ability to work effectively within the team 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

The Chief Operating Officer will work closely with the Headteacher and the Governors in driving the school forward.  Day to day you will lead on the non-academic operations and services of the school, ensuring that the school’s resources are deployed to meet the school’s Development Plan in a financially and environmentally sustainable manner.  Executing the responsibilities of a CFO, you will ensure robust financial planning, management and reporting in line with the Department for Education’s Academy Trust handbook.

Our School

Sheldon School is a standalone academy with approximately 1,650 students, making it one of the largest secondary schools in Wiltshire. As a co-educational secondary school and sixth form for students aged 11 to 18, we have been an Academy since April 2011.

At Sheldon, we are unapologetic in our approach to ensuring that every student can thrive regardless of social background, academic ability or special educational need. We give students a better chance of success than if they attended any other school. We pride ourselves on having the highest expectations of all students and staff. We are passionate about working together with parents to ensure success for all our pupils. We are committed to providing a high-quality education that improves the life chances of all students.

In 2024: our Ofsted inspection recognised us as “Good” in all areas; academic outcomes improved across a range of metrics; and we had a strong financial performance, strengthening our reserve position.  We are a successful school with high ambitions.

Our Values

Be kind means that we are thoughtful and considered about how we treat ourselves and others and we always show gratitude.

Be brave means that we are confident learners who contribute in lessons. We don’t make excuses and we accept that we all make mistakes and learn from them.

Be the best you means we give 100% each and every day to be the best we can be. We believe that success comes through showing ambition, grit and stamina.

How to make an application

To apply, complete the My New Term Application Form using the Supporting Statement section of the form to detail your suitability for the role, your motivation for making an application and how your knowledge, experience and training meet the person specification. We may choose to close this vacancy earlier if we have enough interest.

In line with KCSIE 2024 and safer recruitment practices, the school will conduct an online search for all shortlisted candidates. The online search is part of our safeguarding checks and will seek publicly available information on candidates’ suitability to work with children. Shortlisted candidates will be provided with further guidance and will be asked to clarify their online presence.

References will be obtained before interview at shortlisting stage and may be used in the interview process. If previous employment has included working with children, then at least one referee must be from this employment regardless of whether this is the current or most recent employment Any gaps in employment must be detailed and an explanation provided in the relevant section.

We look forward to receiving your application.

Unfortunately, we are unable to offer feedback on individual applications that are not shortlisted for interview.

We are looking for a talented Communications Assistant with organisational, people and coordination skills to thrive in a medical charity focusing on supporting doctors to deliver medical imaging and cancer services!

The Communications Assistant is an integral role, supporting the Director and teams to successfully deliver on ambitious objectives. We’re looking for a detailed and efficient self-starter who can turn their hand to database management, diary management, sending out press releases and offering support to the Communications Director, the RCR’s President and also the Chief Executive. 

As Communications Assistant you will be able to manage a varied workload in this multi-faceted role, whilst also being able to learn huge amounts about communications, digital and public affairs. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively support senior executives. 

What you’ll do

• Update the communications planner and other organisational tools
• Assist with draft press releases – seeking amends and securing sign off
• Draft and/or copy edit basic copy for relevant RCR communications as directed.
• Support an asset management system, ensuring that we have permissions for case studies, photographs and other assets
• Send out emails on request
• Produce powerpoint presentations and other assets as required
• Undertake other general administration for the directorate including processing invoices, bookings and arranging meetings, etc.
• Provide support to the President, particularly around the Annual Dinner and Annual Drinks Reception, managing the invite list, sending out invitations and co-ordinating the event
• Provide some light support to the Executive Director, Communications by processing expenses, organising meetings, making travel/accommodation arrangements

What you’ll need

• Demonstrated knowledge, experience or interest of working within a Communications team
• Ability to manage databases, organise meetings effectively and support administratively
• Ability to multi task in a multi-faceted role
• An understanding of how to support senior executives effectively
• Good writing and communication skills
• Great attention to detail
• Flexible and self-motivated 
• Able to manage a varied workload 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme