Supporter Services Officer Jobs

Applications are invited for a Senior Operations Manager (Deputy COO) to join the Operations Group at the Earlham Institute, based in Norwich, UK.

Are you good at solving operational problems, and motivated by helping others deliver front line services or projects? Do you have a proactive can-do approach and see your career being one where you can progress onto a lead operational role in a multidisciplinary organisation? If so, this role may be for you.

The Operations Division provides support across all our main activities and infrastructure, allowing us to deliver world-class science. Keeping everything running smoothly, Operations brings together specialists from multidisciplined groups to ensure we are well placed and supported to stay at the forefront of the life sciences.

The role:

The Senior Operations Manager (SOM) (Deputy COO) will play a key role in ensuring the smooth operational running of the Institute. They will be first point of call for all enquiries from staff, students, and other external stakeholders across all operations at the Earlham Institute (EI) crossing all areas of operational activity from corporate services to laboratory management.

They will support the Chief Operating Officer (COO) with the management of the Division, with line management of the Communications and Operational and Laboratory Management Groups which including building management and capital projects, as well as the Business Support Team. They will also assist with preparing briefing documents for senior Board and Committees and deputise for the COO on committees when needed. 

The Senior Operations Manager is a busy and varied role, no two days are the same. The post holder will also assist the COO to oversee services provided to the Institute via the shared services (Norwich Bioscience Institute Partnership (NBIP)) providing Estates, Health and Safety, Human Resources, Quality Assurance, Finance, Purchasing and Computing services ensuring they are aligned to the needs of the Institute.

The ideal candidate:

The Senior Operations Manager will have a degree in relevant financial, legal, project management or operational areas of expertise or equivalent qualification.

They will have extensive experience working at Senior Management level, or working in a busy multidisciplined organisation, with involvement in the management of operational activities. They will need excellent leadership and problem-solving skills, with the ability to work effectively in a fast-paced changing environment, they will need a strong understanding of health and safety legislation in the workplace, if the post holder has experience in project management it will also be beneficial.

It is critical that the post holder has a natural interest in what makes an organisation successful in its delivery, can see solutions to barriers to success and wants to help others achieve their goals. They also need to be happy to be the front-line support for a variety of enquiries that need to be solved quickly. 

Applicants must submit their CV as part of their application, along with a covering letter explaining why you are suitable for this role.

Salary on appointment will be within the range £55,500 to £69,250 per annum depending on qualifications and experience, a higher salary may be offered for an exceptional candidate.  This is a full-time post for a contract of 54 months.

Interviews will be held on 7 February 2025.

Please note, this post does not meet UKVI requirements to provide visa sponsorship.

As a Disability Confident employer, we guarantee to offer an interview to all disabled applicants who meet the essential criteria for this vacancy.

The closing date for applications will be 24 January 2025

The European Network on Statelessness (ENS) is seeking a Legal Officer (10-month fixed-term contract with potential for extension) to play a key role in enabling us to fulfil our mission to break the cycle of statelessness in Europe and realise everyone’s right to a nationality. There is a possibility of extension beyond the initial contract term, subject to funding availability.

ENS is a civil society alliance of over 180 members in 41 countries. We are dedicated to raising awareness about statelessness, supporting legal and policy development, and building civil society’s capacity to act. At the heart of our work lies the understanding that stateless people and their communities should be leaders of change.

This is a great opportunity to help us deliver our new Strategic Plan working at the forefront of one of the most pressing human rights issues. The successful candidate will support our law and policy development work and help galvanise change across the region to end statelessness in Europe.

We are looking for someone with a legal background and good understanding of statelessness and related human rights issues and standards. They will be able to demonstrate an aptitude to successfully perform the various facets of the role, including legal research and analysis, litigation, and legal advocacy. They will be highly articulate in English (other languages are an asset) with excellent attention to detail, and strong IT, organisational, and interpersonal skills. They will contribute positively to our dynamic organisational ethos, and demonstrate a flexible ‘can do’ approach, fitting well into a fast-moving and demanding environment with an international dimension.

The role represents an exciting opportunity for candidates with the requisite aptitude, flexibility, and ambition, as well as a strong commitment to working with diverse communities across Europe to address statelessness.

We provide a friendly and welcoming team environment. This includes flexible working arrangements and opportunities for learning and professional development.

We particularly welcome applications from stateless (or formerly stateless) individuals, and people from a migrant, refugee, or minority background. If you require support with your application, please get in touch to discuss this further with us.

ENS is committed to Safer Recruitment and all appointments are subject to satisfactory references and pre-employment checks as required in line with our Safeguarding Policy. ENS has a flexible working policy and is open to considering the role being undertaken on a part-time basis. Please specify your preferred work hours when applying. We will be happy to discuss flexible working options at the interview stage.

Please note that all applicants must have an existing right to work in the UK. Unfortunately, we are unable to sponsor visa applications for this post.

Employee benefits include:

• 25 days annual holiday (with an additional day for each completed year of service up to 5 days)
• 5% employer pension contribution
• enhanced family-friendly policies
• enhanced sick leave and sick pay
• an employee assistance programme
• ENS operates a hybrid working model with staff working partly from home and partly from the office. The postholder would usually be required to work in the office a minimum of one day per week during their probation period and a minimum number of days per month to be agreed with their Line Manager thereafter.

If you would like to discuss any aspects of the role, please contact ENS Head of Policy & Advocacy, Nina Murray - contact details in the role description document.

We are seeking a Communications & Marketing Officer skilled in digital marketing, content creation and data-drivin strategy development.

A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB) 

 JOB TITLE:                  COMMUNICATION & MARKETING OFFICER  

REPORTING TO:                CORPORATE SERVICES MANAGER 

ACOUNTABLE TO:            CORPORATE SERVICES MANAGER 

SALARY:     £28,672 PER ANNUM                    

CONTRACT:   36 HOURS PER WEEK  

                                               3 YEAR FIXED TERM  

LOCATION:                        DERRY~LONDONDERRY  

As Communications & Marketing Officer, you will be responsible for developing and implementing effective marketing strategies, managing social media channels, crafting compelling content and ensuring consistent brand messaging across all platforms. You will play a key role in promoting our mission, engaging stakeholders and driving audience growth. The ideal candidate is, a strong communicator skilled in digital marketing, content creation, and data-driven strategy development, with a passion for storytelling and connecting with diverse audiences. 

This role is perfect for someone who thrives in a fast-paced environment, is highly organised and has a proactive approach to enhancing Verbal’s visibility and impact. 

Job Title: Volunteer Officer- VAC115

Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Monday, 27 January 2025

Location: Leeds Hospitals Charity offices with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals will provide support to deliver our ambitious volunteer strategy. This role will be responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

• Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 
• Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
• Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
• Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
• Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 
• Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 
• Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

• 2+ years’ experience of recruiting volunteers or paid staff.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Knowledge and understanding of volunteer best practice.
• Knowledge of safeguarding and GDPR in a volunteer setting.
• Experience of designing and delivering training in different formats.
• Strong written and verbal communication skills, including networking, influencing and relationship-building skills.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

We’re looking for a Fundraising Officer to support the development of business opportunities to generate income for the charity, ensuring development opportunities are effectively maximised principally from statutory (commissioned funding), trusts and foundations.

You will have proven experience of fundraising to generate income from trust and foundation fundraising, statutory commissioning bodies such as bid and tendering, corporate and other donors.

Key responsibilities include

To regularly research, monitor, and identify funding opportunities at a local, regional and national level with corporate and public sector funders, for the developments of existing programmes or new programmes.

To be responsible for securing regular income by submitting regular targeted funding applications as directed by Head of Service/CEO.

To apply, please download the application form from our linked website. Please return your application and monitoring form (to the email address specified on our website) by Monday 20 January 2025.

Job Title: Individual Giving Manager – VAC120

Working Hours: 37.5 hours per week

Salary: up to £40,000 per annum

Contract: Permanent

Deadline: Monday, 13 January 2025

Telephone Screening: 17- 20 January 2025

Interviews to take place: Wednesday, 29 January 2025

Location: Leeds with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have previous experience working within Fundraising and have strategic skills? If so, we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Individual Giving, this role will help the charity to grow unrestricted income from individuals – including regular giving, giving in appreciation, mid value giving and appeals. You will lead on plans to grow our Individual Giving supporter base, uplifting donor gifts and providing excellent supporter experience to increase retention rates through the loyalty and commitment of donors.

The person will:

· Directly manage an Individual Giving Officer.

· Manage and identify growth opportunities for key individual giving income streams including appeals, regular giving, mid value giving, supporter newsletters, digital giving and appreciation of care donations. 

· Write engaging, impactful copy to engage and motivate donors and potential new donors.

· Work with the Supporter Journeys Officer to plan, introduce and evaluate integrated supporter journeys to grow loyalty and commitment.

· Produce detailed reports on campaign performance and monitor against past performance and planned expectations.

The successful candidate will have:

· Ideally you will have 3-4 years’ experience in a similar individual giving role.

· Previous line management experience, including conducting 1-1s and appraisals.

· An understanding of charity law, GDPR, data protection, PECR and the code of fundraising practice.

· Be a natural storyteller, able to demonstrate impact of support to encourage donations and increase retention.

· Previous experience of full campaign management including briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, developing campaign analysis and reporting, managing budgets.

· Experience of using a CRM database and working with data teams to update key information, segment audiences and interpret results.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts.

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

External Engagement and Global

This new full-time post is immediately available on a permanent basis.

This role offers the opportunity for hybrid working – some time on campus and some from home.

We welcome applications from candidates interested in working part-time hours or job-sharing arrangements.

The role

We are looking for a talented individual to join the Alumni and Supporter Engagement Team within the Global Advancement office (part of the External Engagement and Global Division).

The Alumni Events Officer will be responsible for primary coordination and delivery of UK-based cultivation, networking and other events for alumni, donors and other selected constituents.  The Events Officer will create a calendar of events for the coming academic year, in consultation with their line manager.  They will ensure the smooth delivery of events from conception to delivery and follow up, working with caterers, venue managers, and other university staff as required.

You will ensure that membership of the University is a membership for life and that the University continues to create opportunities to engage with our global alumni community and to encourage their involvement in University life.

We are seeking enthusiastic, hardworking individuals, who enjoy event and project management, marketing, communications, and working with stakeholders. Ability to work well as part of a team is essential, as is a positive ‘can do’ attitude.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024).  We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today.  More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

Our Equality, Diversity and Inclusion Commitment

We are committed to ensuring reasonable adjustments are available for interviews and workplaces.

Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. 

With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.

Benefits

We offer some fantastic benefits including:

• 41 days leave per year
• options for flexible working
• numerous discounts at leading retailers
• onsite gyms on all of our campus’ and a cycle to work scheme
• sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
• stunning campus environments in Exeter and Cornwall, in the beautiful South West of England

Job Title: Volunteer Services Coordinator- VAC121

Working Hours: 37.5 per week (Flexible and Part-time working offered by agreement)

Contract: Permanent

Salary: £23,464.28 per annum

Location: Leeds Hospitals Charity offices with the option to work from home.

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews: Wednesday, 29 January 2025

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?   Do you consider yourself someone with strong administrative and IT skills who can build positive relationships? If you said yes, then we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Volunteer Officer, we are looking for a Volunteer Services Coordinator who will be responsible for the recruitment and onboarding of Leeds Hospitals Charity volunteers.

The person will:

• Coordinate the recruitment and onboarding processes for new volunteers, providing personalised support to volunteers at each stage of the process.
• Maintain accurate and compliant records within the Charity’s database.
• Support Charity staff with their management responsibilities, ensuring they have the tools to manage their volunteers safely and effectively.
• Support volunteers with issues and concerns that they may have relating to their volunteering.
• Support with all elements of reward & recognition of volunteers, and coordinate content for the website / publicity / social media.

You will:

• Have a strong administrative background and proficiency in IT packages.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Have excellent written and verbal communication skills, with the ability to liaise with a range of stakeholders, audiences and partners.
• Have excellent time management, planning and prioritisation.
• Be able to work as part of a team to achieve common goals whilst being accountable for own work.

 Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programmes
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

This is a fantastic opportunity to work as part of our housing management organisation that is rich in history with a thriving, vibrant, and diverse community. Delivering on behalf of our housing landlord, you will oversee the estate service ensuring the estate cleaning and grounds maintenance is carried out to a high standard that will enable our communities to thrive.

The postholder will be responsible for working together with the Estates team, contractors, SW9 operational managers, and the wider staff team. To lead an efficient and effective team within the customer services department to deliver a high-quality customer focused service in line SW9 objectives.

You will be leading a team and provide services to approximately 1,800 properties, ensuring that our services are fit for purpose and offers our residents excellent customer service.

Key Responsibilities:

· Manage Estate Service: Oversee and coordinate all estates activities, ensuring timely and cost-effective solutions.

· Team Leadership: Lead and support a team of staff and contractors, fostering a collaborative and efficient working environment.

· Budget Management: Control and monitor budgets, ensuring projects are completed within financial constraints.

· Customer Service: Maintain high levels of customer satisfaction by addressing tenant concerns and feedback promptly.

· Reporting: Prepare regular reports for senior management, highlighting performance metrics and areas for improvement.

About you:

We are seeking a highly motivated and experienced Estate Services Manager to oversee the effective management of the in-house cleaning team and external contract management for various aspects of the estate and delegation. The ideal candidate will have a strong background in estate management, excellent organisational skills, and a passion for delivering first-class service.

You will have good technical knowledge and management experience. This is a highly visible role, and the successful applicant will be able to demonstrate experience of delivering a first-class estate service.

The HR Officer will play a pivotal role in ensuring the smooth delivery of all people services at TASO, helping to make our organisation an outstanding place to work. This role supports projects, activities, and administration across the full employee life cycle at TASO—from attraction and recruitment to development and retention.

This newly created role reflects the ongoing growth of our organisation and offers the opportunity to make a real impact on our processes, systems, and culture. You will report to our Chief Operating Officer, who will work closely with you to identify needs, set strategic direction, shape policy, and serve as a first point of escalation for any complex issues.

The HR Officer role is an exceptional opportunity for the right candidate to achieve real impact in a growing organisation. Besides coordinating our HR projects and programmes, you will have a chance to work in a small and friendly team of people who are genuinely committed to the charity’s mission. Other benefits include: 

Why work for TASO?

• Annual Holiday – 27 days per year, plus public/bank holidays and a day off for your birthday. 
• Pension Scheme – TASO will contribute 8% to your pension.
• Flexible working – We are committed to flexible working where possible, with core hours of 10:00 – 16:00. 
• Hybrid working – Currently, a two-day requirement to work from our London office. 
• Team days – Regular team days in the office and team building days.
• Training and Development – Systematic performance reviews, personalised learning and development objectives and access to a training and development fund plus team training days. 
• Volunteering – One day a year off to volunteer for an organisation of your choice. 
• Wellbeing – Free Employee assistance programme which offers webinars, courses and counselling sessions. A yearly personal wellbeing budget.
• Sick Pay Scheme – 3 months full pay and 3 months half pay after probation has been passed. 
• Staff Discounts – Discounts are available via Perks At Work from a wide range of retailers for shopping, dining, experiences, car maintenance, study, etc.

Initial terms and conditions of appointment

• £21,830 per annum (£36,383 FT equivalent) 
• Location: Central London. This post will be hybrid with the expectation that the post holder will be in the office one day a week in addition to attending the monthly all staff day. 
• Candidates must have the right to work in the UK.
• Permanent. Part-time (3 days a week / 21 hours per week). Can be worked flexibly (eg, in half days).

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Special Events Officer to support in the delivery of our growing special event portfolio.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

Working closely with the Special Events Manager and the wider Philanthropy and Fundraising team, you will play a key role in our ambitious plans for Special Events at Leukaemia UK.

We are looking for a collaborative, organised and results driven Special Events officer who is passionate about the impact our events can have in supporting the leukaemia community and ultimately stopping leukaemia devastating lives. You thrive on excitement and the many layers involved in Special Event delivery.

This is a great role for someone looking to have real development and learning opportunities, in an exciting and fast-paced environment. You will be working with an experienced philanthropy team at a time of significant and exciting growth, in which our Special Events portfolio plays an important part.

Skills and Experience 

• An ambitious but focused mindset, dedicated to delivering results
• Excellent relationship management skills, with diplomacy and discretion in working with high profile supporters
• Excellent verbal communication, networking and relationship-building skills
• Effective project management skills, with experience of delivery high quality events
• Experience of tracking income and expenditure against budgets
• Experience of managing external suppliers
• Experience of the charity sector and special event fundraising
• A collaborative mindset, with experience of working across teams, utilising internal expertise to best effect
• Experience of working to ambitious team objectives and reporting against these
• Effective time management skills

Job specifics  

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London Office office. For the Philanthropy team this will vary dependent on meetings with internal and external stakeholders so your flexibility is a must. Our aim as the Philanthropy team is to work together in the office together one day a week, if and when possible.
• Salary range £30,000 - £36,000 (FTE)
• First interviews will be held via Teams on Monday 20th January 2025
• Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Monday 27th January 2025.
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 5th January 2025

We look forward to hearing from you! 

Charlotte Holmes

Head of Philanthropy 

CXK seeks a dynamic Director of Services to drive impactful service delivery that empowers individuals facing barriers to education and employment.

Applications close at: 9 a.m. Monday 6th January 2025

Location: Ashford, Kent (with regular travel across the South East)

About CXK

CXK is an award-winning charity committed to empowering young people, adults, and communities across the South of England to maximise their potential. From providing ground-breaking careers information, advice and guidance and employability training to offering targeted support for those at risk, CXK’s services inspire positive change and long-term growth in individuals and communities alike.

About the role

It’s an exciting time to join CXK as we continue to expand our reach and launch our new 5-year strategy. We are searching for a dynamic Director of Services to drive operational excellence and quality across our diverse portfolio of services.

The Director of Services will lead CXK’s full suite of operational services to young people and adults across diverse contracts, including the National Careers Service, targeted support programmes, and employability initiatives.

This role is crucial in driving high-quality delivery, managing performance against contract KPIs, and ensuring that all services meet CXK’s standards and have a real impact on our beneficiaries.

The Director will oversee two Assistant Directors, empowering their teams to deliver consistently excellent service.

Representing CXK as a visible and proactive leader, the Director will strengthen relationships with commissioners, local authorities, and other key stakeholders, ensuring CXK’s reputation remains strong.

Additionally, this role involves overseeing compliance, safeguarding, and health and safety across all services. The Director will also be responsible for mobilising new contracts and collaborating closely with the Director of Business Development to drive growth and innovation in CXK’s provision and services.

Who we are looking for

You’ll be a visible, resilient and passionate leader, able to engage teams and provide strong oversight on quality, financial sustainability, safeguarding, and compliance across all service areas.

The ideal candidate will bring senior-level operational leadership experience, ideally within services for young people, adults or vulnerable groups, a strategic vision, and the ability to inspire and lead geographically dispersed teams.

You will have a strong track record of managing complex, multi-service staff teams and programmes across the charity, education, or government sectors, deep understanding of government contracts and performance-driven programmes and stellar relationship-building skills.

Financial acumen and experience in budgeting and strategic financial planning are essential to ensure sustainability and growth.

If you can deliver impactful, high-quality service in a fast-paced, purpose-driven environment and you’re ready to bring energy, expertise, and a commitment to CXK’s mission, we’d love to hear from you.

Please click on the ‘Apply’ link to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Peridot Partners are CXK’s retained recruitment consultants for this role.  Please only apply direct to Peridot and not to CXK.

Applications for this role close at 9 a.m. Monday 6th January 2025. 

We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holiday leave allowance, rising to 33 days plus Bank Holiday leave allowance
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our National Contact Centre in Cardiff.

As a Helpline Adviser you will be: -

• Able to respond to victims of and those affected by crime by providing support, information and referral on to Victim Support services and other agencies
• Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
• Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
• Managing and responding appropriately to competing priorities, services and needs.
• Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.

You will need:

• Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
• Experience of organising and prioritising a complex workload.
• The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
• The ability to communicate effectively, verbally and in written form, including telephone skills
• Knowledge and understanding of:
• Relevant agencies and resources
• Importance of confidentiality and safe working practice
• Diversity issues and principles
• The impact of crime

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

In this role, you will provide vital support to the Propel into Education team and the Senior Advice and Support Officer for Further and Higher Education, contributing to initiatives that guide and empower young people with care-experience on their educational journeys. 

This role will be part of the Services department, but will work closely with colleagues in the Policy, Campaigns and Communications department and across the organisation to support the Propel Programme. We’re looking for someone who is motivated, creative, and passionate about making a difference in the lives of care-experienced young people. Strong organisational skills, attention to detail, and a commitment to excellence are essential for success in this role.

At Become, we ask interested applicants to answer several competency-based questions.

Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV but it will only be considered if you score well as part of the anonymous review.

If you would like an informal chat before applying, please contact Rebecca Jones, Senior Advice and Support Officer for Higher and Further Education, and we will arrange a convenient time. 

Please also tell us if there are any reasonable adjustments we can make to assist you in your application. The deadline for applications to be received is Monday 6th January 2025 @ 9.00am. 

Interview details:  

Interviews will have two parts: 

• A session with young people; 

• A panel interview with Become staff. 

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/ WiFi is difficult for you, please contact us so we can assist in making suitable arrangements.   

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: Tuesday 14th January 2025  

• Staff panel: Thursday 16th January 2025